Luxury sales jobs in United Kingdom

Positions:FineJewellery-Sales and Senior Sales Consultants JobType:Permanent,Full-time Location:London Salary:£28,000-£39,000perannumpluscommission AboutthePosition: Areyoupassionateabouthelpingpeoplefindtheperfectpieceofjewellerytocommemorateaspecialoccasion,expresstheirstyle,orsimplyaddatouchofsparkletotheireverydaylives?Ifso,thenacareerasaJewellerySalesAssociatemightbetheperfectfitforyou! Inthisexcit... ZIPC1_UKTJ

Contract Sales Manager Luxury Bathroom Products Job Title: Specification Sales Manager High End Bathroom Products x2 Industry Sector: Contract Sales Manager, Project Sales Manager, Specification Sales Manager, Sales Manager, Contractor Sales Manager, Architects, Interior Designers, Main Contractors, Contractors, Developers, Hotels, Residential Sales, KKB, Products, Bathroom Products, Bathroom Fur... ZIPC1_UKTJ

The Role, as Sales Manager, you will:. We're looking for an ambitious and experienced Sales Manager to join this exciting launch and help build a world-class membership community.

Director of Sales - Luxury 5 star Design Hotel Central London. Director of Sales - Salary £80,000 to £90,000. An exceptional opportunity has arisen for an accomplished Director of Sales to join a refined luxury boutique hotel located in the heart of Central London.

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

SENIOR STYLIST / SENIOR SALES CONSULTANT.LUXURY LADIES & MENSWEAR – MAYFAIR FLAGSHIP.K–£42K + UNCAPPED COMMISSION + MONTHLY BONUS.Are you a sales-driven stylist with a luxury client book ready to smash targets and build serious earning potential? This Mayfair flagship boutique role puts you at

Negotiate and support commercial activations such as pop-ups, trainings, incentives, visual merchandising initiatives, and marketing collaborations. Strong network and deep knowledge of the handbag and accessories market across Europe. Highly organised, detail-oriented, and comfortable in a hands-on

Property Sales Manager/ Luxury Property Developer / London / £40,000 base. My client is a leading luxury property developer are seeking a Project Sales Manager to join the team working on a prime high development in London selling their luxury apartments. Property Sales Manager/ Luxury Property Dev

CERTIFIED PRE-OWNED SALES CONSULTANT. Certified Pre-Owned Senior/Sales Consultant. CERTIFIED PRE-OWNED SALES CONSULTANT – LUXURY FINE WATCHES.

Sales Executive – Luxury Chauffeur Services (London). London is seeking a driven, articulate, and commercially sharp Sales Executive to accelerate growth across the UK market. Leverage sales tools and resources to identify new sales leads and nurture prospect relationships.

Keep up to date with industry developments, new properties, and relevant travel regulations for US travellers. Luxury Travel Senior Sales Consultant. We are seeking a talented Senior Reservations & Sales Consultant to join our growing luxury travel team.

Handle Recruitment is seeking aspiring B2B sales and business development professionals looking to build their career to join a global and well-recognised media brand, focusing on an upcoming B2B event in the luxury sector. This is a brilliant opportunity for someone in the early stages of their sal

If you have a deep appreciation for high-end watches and enjoy creating memorable experiences for clients, this is the perfect opportunity for you!.Salary: Up to 50k - Negotiable pending experience + great benefits package.Commitment to quality, precision, and impeccable customer service sets us apa

This is a hands-on role that blends sales, service, merchandising, and operational support. With a growing footprint across physical retail and e-commerce, the brand operates its own stores in London and Bath, trades through select department stores nationwide, and maintains a strong online presence

A luxury womenswear brand is looking for an accomplished Senior Sales Associate to join the team at its London flagship. This role requires a highly polished sales professional who excels in cultivating strong client relationships, delivering exceptional service and driving commercial success. Clien

Driving London sales growth, with particular focus on the luxury hotel,restaurants, retail and gifting markets.

Supervisor – Luxury Accessories, Department Store, British Heritage Brand Location: Iconic British Luxury Brand – Prestigious London Department Store Salary: Up to £33,000 (Depending on Experience) About the Role: Join a renowned British luxury house celebrated for its refined craftsmanship and timeless accessories. As Supervisor, you will lead by example on the shop floor of a prestigious London department store, ensuring an exceptional client experience while supporting the team in achieving commercial excellence. Responsibilities: • Drive store performance by supporting daily operations, team motivation, and client engagement., • Deliver exceptional service while fostering a warm and knowledgeable environment for a discerning clientele., • Lead and inspire a team of Client Advisors, ensuring high standards in clienteling, presentation, and performance., • Act as a brand ambassador, maintaining the brand’s legacy of excellence in both product knowledge and store standards., • Support with stock management, training, and on boarding of new team members., • Previous supervisory or senior sales experience within luxury retail., • Strong leadership qualities and the ability to motivate and develop a team., • A refined and client-focused approach, with a deep appreciation for craftsmanship and heritage., • Excellent communication and interpersonal skills. Salary: Up to £33,000 (Depending on Experience) Benefits: Competitive package including staff discounts, performance incentives, and career development opportunities. Environment: Work within one of London’s most iconic retail settings, representing a brand steeped in British elegance and legacy. This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Job Title: Sales Associate – Victoria Beckham Concession, Harvey Nichols Role Summary As a Sales Associate for the Victoria Beckham concession within Harvey Nichols, you will deliver an exceptional luxury client experience, embody the brand values, and support the achievement of sales targets. You will act as a brand ambassador, providing personalised service, cultivating client relationships, and maintaining the highest standards of presentation and professionalism. Key Responsibilities Client Service & Sales • Deliver a premium and personalised client experience consistent with the Victoria Beckham brand., • Achieve and exceed individual sales targets and KPIs., • Build strong client relationships through effective communication, follow-up, and clienteling., • Confidently introduce customers to new collections, styling options, and product features., • Handle customer queries, complaints, and returns with professionalism. Clienteling & CRM • Maintain and grow an active client book with regular outreach and relationship-building., • Capture and utilise client data to support long-term customer loyalty., • Assist with private appointments and events as required. Product Knowledge • Develop and maintain an in-depth understanding of all product categories, materials, and craftsmanship., • Stay informed about new collections, brand stories, and visual guidelines., • Communicate product features and styling advice confidently to clients. Operational Excellence • Maintain impeccable concession standards, including visual merchandising, stock presentation, and fitting room upkeep., • Support stock replenishment, transfers, and deliveries., • Ensure compliance with Harvey Nichols and Victoria Beckham operational policies and procedures., • Process transactions accurately and efficiently. Teamwork & Brand Ambassadorship • Work collaboratively with concession and store teams to support overall business performance., • Uphold brand values and represent Victoria Beckham with professionalism and authenticity., • Contribute positively to the team environment, sharing feedback and supporting new colleagues. Skills & Experience Essential • Previous experience in luxury retail or high-end fashion., • Proven sales skills with the ability to meet and exceed targets., • Excellent communication, interpersonal, and clienteling abilities., • Strong sense of personal style aligned with the Victoria Beckham brand aesthetic., • High level of professionalism, discretion, and customer focus. Desirable • Experience working in a concession environment., • Knowledge of Harvey Nichols systems and procedures., • Multilingual skills. Personal Attributes • Confident, engaging, and service-driven., • Highly organised with excellent attention to detail., • Positive, proactive, and able to thrive in a fast-paced luxury environment., • Passionate about fashion, styling, and delivering memorable customer experiences.

FRONT OF HOUSE HOSTS – LUXURY RETAIL We are recruiting Front of House Hosts to support a prestigious luxury retail space within a world-renowned department store. This role is all about elegance, confidence, and delivering a flawless client journey. What you’ll be doing • Welcoming clients and managing the flow within a high-traffic luxury environment, • Acting as the first point of contact with confidence and professionalism, • Managing queues, appointments, and client direction seamlessly, • Supporting sales teams to ensure clients are attended to efficiently, • Maintaining a calm, polished front of house during peak periods, • Upholding impeccable presentation and service standards What we’re looking for • Experience in luxury retail, high-end hospitality, or premium front-of-house roles, • Strong presence, clear communication, and natural warmth, • Immaculate grooming and attention to detail, • Ability to perform under pressure with composure and discretion 📍 Central London 💼 Flexible shifts 💎 Luxury environment If you know how to own a space and deliver an exceptional first impression, we want to hear from you. #LuxuryRetail #FrontOfHouse #LuxuryJobs #RetailCareers #ClientExperience #HospitalityJobs #LuxuryHospitality #HarrodsCareers #RetailLondon #PremiumService #CustomerExperience #TempJobs #LondonJobs

Job Summary: Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring? As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience. Key Responsibilities Strategic Account Development • Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate., • Collaborate with internal teams to proactively address challenges and identify opportunities to drive mutual success., • Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions., • Partner with brands to design and execute innovative activations that resonate with the Luxury consumer base., • Lead the seamless onboarding of new brand partners, ensuring their smooth integration into our retail ecosystem., • Partner with brand stakeholders to ensure optimal retail space utilization, prioritizing the display of all contracted brands in line with their agreements., • Conduct regular evaluations of store capacity, ensuring all paying brands are represented and displayed prominently without compromising customer flow or merchandising standards., • Experience in retail account management, preferably within the tech or luxury sectors., • Strong passion for technology and delivering premium customer experiences., • Proven ability to excel in organizational and problem-solving tasks while effectively managing multiple priorities, • A data-driven mindset with the ability to analyze performance and implement effective strategies., • Outstanding communication and relationship-building abilities, • Proficiency in google sheets, ___ and HubSpot are essential. Location: London Hours: Full time Salary banding - £30 - 35K per year

Job Scope: The Haute Couture Sales Assistant is responsible for assisting the Haute Couture Sales Director with managing clients’ requests and following up on products’ delivery. Main Duties and Responsibilities: • Coordinate with HC Sales Director on daily basis to consolidate client appointments., • Assist the HC Sales Director during the appointments., • Help and support any Haute Couture Sales Agent when needed, especially when they are assisting clients in the boutique., • Consolidate and follow up with the HC Sales Director to track progress for each purchase., • Report all exceptional requests and or changes that may occur to the HC order., • Follow up on the order status of all HC clients., • Coordinate with the Haute Couture Client Servicing department for sketches and embroidery., • Maintaining the Haute Couture salon and display in accordance with the in-house standards, • Coordinating the rotation of samples, • Coordinate and participate in events, promotional launches, client meet-and-greets, and other networking opportunities., • Organize client attendance at fashion shows, presentations, and exclusive brand events., • Take, organize, and consolidate client appointments in an efficient manner., • Process with client’s orders following our policy & procedure., • Follow-up with the Haute Couture Client Servicing department on the production process., • Coordinate the preparation of invoicing with the HC Sales Director., • Provide daily reports detailing client appointments, nationalities, meeting outcomes, and order updates. Perform other job-related duties. Qualifications: • Bachelor’s degree in Fashion Management, Business, Luxury Marketing, or a related field., • 2+ years of experience in luxury fashion, Haute Couture, or high-end client relations, • Proficiency in IT tools: Microsoft Office (Excel, Outlook, Word and Power Point); Fashion GPS., • Knowledge of fabrics, materials, embroidery, and HC production processes., • Flexibility for business travel.

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury, hospitality, or client-facing environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Mode Executive is collaborating with a distinctive British luxury fashion house in their search for a Head of Design. This is a pivotal role at an exciting time of renewal for the brand, as it enters a new era that honours its iconic creative DNA while redefining its relevance in today’s luxury landscape. Partnering closely with the Creative Director and CEO, the Head of Design will help shape the brand’s next chapter – translating artistic vision into modern, coherent, and commercially successful collections. This is a rare opportunity for a highly experienced luxury RTW designer to play a central role in reimagining one of Britain’s most distinctive fashion houses. The Role: • Partner with the Creative Director to interpret seasonal concepts, silhouettes, and colour directions into elevated ready-to-wear collections, • Design across all categories (outerwear, tailoring, daywear, eveningwear, knitwear, separates) to create a complete wardrobe offering, • Balance creativity with commercial viability, ensuring design excellence supports both brand DNA and business goals, • Lead the end-to-end design process from research and sketching through fittings, sampling, and final sign-off, • Introduce structure and efficiency to the design process, improving communication between design, atelier, and product development, • Ensure technical accuracy and feasibility of design handovers for internal and external partners, • Collaborate with PD, sales, and merchandising on range planning, pricing, and fabric strategy, • Participate in fittings, partnering with Atelier to maintain the highest standards of construction and finish, • Oversee capsule and exclusive projects (bridal, collaborations, VIP), ensuring creative alignment, • Mentor junior designers, fostering creativity, teamwork, and discipline within the studio Requirements: • 8–10 years’ experience in luxury ready-to-wear design, ideally across full wardrobe collections (not only evening/occasion), • Strong ability to balance creativity with commercial awareness and margin goals, • Deep technical knowledge of garment construction, fabric development, and finishing, • Proven experience bringing clarity, process, and accountability into design workflows, • Proficiency in Adobe Illustrator, Photoshop, and InDesign, • A collaborative, highly organised team player who thrives in fast-paced studio environments, • Passionate about silhouette, craftsmanship, and the evolution of contemporary luxury Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to We look forward to hearing from you!

Now Hiring: Store Director 📍 Location: London, United Kingdom 🕒 Contract: Full-time / Permanent We are partnering with a luxury fashion house seeking an experienced and service-driven Store Director to lead its boutique in London. This role offers the opportunity to work within a luxury retail environment defined by craftsmanship, attention to detail, and elevated client experience. The Role As Store Director, you will have full responsibility for the boutique’s performance, overseeing client experience, commercial results, and operational excellence while upholding the highest service standards. Key Responsibilities Client Experience & Representation • Champion a refined, personalised client experience aligned with luxury service standards, • Build and nurture long-term client relationships and a strong local client network, • Represent the business with professionalism and discretion Sales & Commercial Excellence • Drive store performance and achievement of commercial objectives, • Analyse KPIs and implement strategies to maximise sales and client engagement, • Ensure strong product knowledge and service standards across the team Boutique Standards & Operations • Maintain impeccable visual, merchandising, and operational standards, • Oversee stock management, inventory accuracy, and daily operations, • Ensure compliance with internal policies and retail excellence guidelines Team Leadership & Development • Lead, coach, and develop a high-performing retail team, • Support recruitment, onboarding, and ongoing training initiatives, • Foster a respectful, professional, and service-led team culture Profile • Proven leadership experience within luxury, premium, or high-end retail environments, • Strong commercial acumen and people management skills, • Client-centric mindset with a refined service-led approach, • Detail-oriented, composed, and strategic in decision-making, • Flexible availability, including weekends Why This Opportunity • Join a luxury retail business recognised for excellence, • Lead a flagship boutique in a key global retail market, • Opportunity for career progression within a premium environment, • Culture that values leadership, discretion, and consistency Due to high application volumes, only shortlisted candidates will be contacted.

Head of Wholesale – Contemporary Jewellery Brand Location: London (Hybrid) Reports to: Commercial Director Team: 3 direct reports Overview: The Head of Wholesale will lead the brand’s global wholesale strategy, driving growth across the UK, US, EU and Asian markets. This is a key leadership role within a dynamic and design-led contemporary jewellery brand, overseeing all aspects of sales, account management, and global expansion. The successful candidate will bring a blend of brand-side and agency experience, with a strong understanding of premium/luxury positioning and the ability to cultivate meaningful, long-term retail partnerships. Key Responsibilities: • Develop and execute a global wholesale strategy to deliver commercial growth and strengthen brand visibility across key international markets., • Lead, inspire, and mentor a team of three, ensuring clear sales targets, strategic planning, and market alignment., • Manage and grow partnerships with key department stores, independents, and distributors across the UK, US, and Asia., • Identify and open new markets and partners in line with the brand’s growth ambitions., • Lead seasonal sales campaigns and showroom activity, ensuring consistent delivery of brand values and visual standards., • Collaborate closely with the Creative, Marketing, E-Commerce, and Product teams to ensure brand alignment and maximise global sales opportunities., • Analyse regional performance, sell-through, and market trends to inform strategy and product development., • Oversee wholesale pricing structures, budgets, and sales forecasting to meet margin and revenue goals., • Represent the brand at international trade shows, market appointments, and key partner meetings. Candidate Profile: • Experienced wholesale leader with a proven track record in contemporary jewellery, fashion, or accessories., • Strong mix of brand and agency experience, ideally within premium or design-led sectors., • Demonstrated success in building and managing international wholesale networks (UK, US, Asia)., • Strategic and data-driven, with excellent negotiation, communication, and leadership skills., • Commercially astute with a strong appreciation for brand storytelling and customer experience., • Confident managing budgets, forecasting, and team performance., • A collaborative, hands-on leader who thrives in a creative and fast-paced environment.

Job Title: Maternity Cover – E-commerce Executive Location: London, Hatton Garden (Hybrid) About Diamonds Factory Diamonds Factory is a renowned luxury jeweller celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we deliver high-quality pieces that resonate with our sophisticated clientele. Role Overview Reporting to the Global E-commerce Manager, the E-commerce Executive (Maternity Cover) will play a key role in executing our online trading strategy and analysing performance to drive growth. You’ll collaborate closely with teams across marketing, merchandising, design, and DevOps to optimise site performance, enhance the customer journey, and increase online sales. Key Responsibilities Trading Performance • Track and report on key metrics such as revenue, traffic, users, COA, and AOV, • Analyse category-level performance to identify trends and opportunities, • Compile and present monthly KPI reports for core regions, • Identify top sellers and maximise their visibility Web Analytics & User Behaviour • Use Google Analytics 4 (GA4) to monitor site performance and campaign impact, • Review Hotjar session recordings to identify UX issues or drop-off points, • Conduct path exploration and funnel analysis to support conversion improvements Website Content & Testing • Upload blog and content updates to the website, • Perform regular QA and functionality testing (including checkout), • Support A/B testing setup and monitor experiment performance Promotions & Campaign Analysis • Track the performance of promotional campaigns, product launches, and seasonal events, • Provide insights and data support during key trading periods Competitor & Market Review • Conduct monthly reviews of competitor activity, site experience, and promotional strategies, • Identify opportunities for differentiation or market alignment PPC, SEO & Keyword Insights • Collaborate with the PPC team to align campaign performance with trading goals, • Flag low COA opportunities and underperforming categories, • Partner with the SEO team to analyse traffic or revenue drops, • Use SEMrush (or similar tools) to monitor keyword rankings and competitor positioning Requirements • Proven experience in ecommerce management, ideally within fashion, jewellery, or luxury goods, • Experience with CMS and ecommerce platforms (e.g., Shopify, Magento, or similar), • Proficient in Google Analytics, with a solid understanding of SEO and PPC principles, • Excellent organisational skills and attention to detail, • Strong analytical mindset with the ability to interpret data and drive performance improvements Why Join Us At Diamonds Factory, you’ll be part of a passionate team shaping the future of luxury jewellery online. You’ll have the opportunity to work across multiple global markets, develop your digital expertise, and contribute to meaningful growth projects.

Casablanca Paris represents a unique vision of luxury, blending Parisian elegance with multicultural influences. Founded with a commitment to exceptional craftsmanship and modern sophistication, Casablanca is defined by its free-spirited ethos and distinctive aesthetic. More than a fashion house, Casablanca offers an immersive lifestyle experience, where artistry, creativity, and innovation meet. As we continue to expand globally, digital excellence sits at the heart of our growth strategy. We are looking for ambitious talent to join us on this journey, shaping the way Casablanca connects with its community worldwide. Overview We are seeking a proactive and detail-oriented Logistics Coordinator to support the efficient movement of stock across our Retail and Wholesale channels. This role is responsible for coordinating domestic and international shipments, managing export documentation, and acting as a key point of contact between internal teams, 3PL partners, transport providers, and customers. The successful candidate will play a critical role in ensuring accurate stock allocation, timely deliveries, and smooth customs clearance, while maintaining strong relationships with suppliers, logistics partners, and key wholesale accounts. The Role: · Dispatching and allocation of stock for Retail and Wholesale channels · Coordinate exports with our transport partners for Custom clearance and sharing documents · Liaising with 3PL daily and responding to any queries regarding orders; Maintaining strong relationships. · Arrange invoice and packing list paperwork for local, EU & international shipments in preparation for export from our warehouse, working closely with suppliers and internal colleagues to provide updates and tracking of all shipments · Raise paperwork for and monitor Proforma payments · Raising credit notes, import/export documentations, order/ invoice confirmation · Manage and update the Customer Database master file · Building a relationship with key customers through understanding any special requirements and timings negotiation to optimise service · Responsible for wholesale return coordination, timely processing of inbound stock to warehouse · Assist with the management of stock ensuring that stock is logged correctly, including processing stock receipts, returns and resolving any arising discrepancies. · Supporting the department and management with any ad hoc requests. Warehouse: · Booking in of production deliveries in a timely manner. · Monitor Production’s critical path for deliveries alongside Sales department for planning stock allocation to orders · Coordinate Inbound/Outbound operations · Stock level reconciliation between Zedonk and WMS · Ensure workflow is optimised and all systems are working proficiently · Coordinate bi-annual stocktakes including alignment Customer Service: · Respond to all customer queries related to shipments and tracking · Manage and effectively resolve any customer claims for return or repair; coordinating returns to warehouse where appropriate The Candidate: · Strong organisational skills with great attention to detail · Strong problem-solving and numerical skills · Ability to work well independently and in cross-functional capacities · A positive, self-starter and resilient attitude · Great interpersonal and communications skills both written and verbal · Commercial acumen in order to understand the financial impact of decisions taken and impact on end customer · Ability to manage and deliver to deadlines while remaining calm under pressure. · Confident and accountable for own tasks. · Highly competent with the Microsoft office packages, specifically with Excel. · Knowledge of Zedonk, WMS systems would be beneficial. · Passionate about delivering impeccable customer service

Marketing Data Analyst £40,000 - £50,000 + 10% bonus + benefits London (2 days per week in the office) Our client Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue. With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of luxury retailers and brands including Harrods, Selfridges, John Lewis, Liberty’s, Apple, Cartier, De Beers, Hermès, Rolex, Dior and Jimmy Choo. Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Marketing Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands on with building visualisations in Tableau to provide and improved view of how customers are engaging with marketing products and campaigns. The Marketing Data Analyst will conduct and advise on analysis to help with the optimisation of both new & existing products & features. As a Marketing Data Analyst, you will: • Deliver Analysis for Marketing Products & Marketing Campaigns., • Identify the impact of marketing approaches and audience segmentation., • Analyse campaign success, develop KPI metrics, and optimise future campaign tactics., • Monitor and report on marketing campaign performance., • Assist with the development and execution of marketing strategies., • Identify new ways to use data to deliver opportunities to engage with customers, optimise channels, and deliver cost effectiveness., • Ensure enhanced customer profiling and segmentation., • Measure the effectiveness of marketing products, features, and campaigns, building compelling visualisation and case studies to be shared with the business., • Advise on how advanced statistical techniques can further improve the understanding of the customers. To apply, you should have • Experience working as a Marketing Data Analyst., • Proven experience working with marketing data for audience segmentation and profiling., • Experienced analysing data from A/B and MVT., • Strong data visualisation skills (Tableau is preferred)., • Advanced Microsoft Excel skills., • Experience working with customer data, segmentation, targeting and behavioural analysis., • Can showcase impactful and actionable insights. The perks include • 25 days holiday + bank holidays., • An extra day off for moving to a new house; 2 days off for your wedding; 3 days off for charity / community days., • Private healthcare and medical cashback plan., • Perkbox., • Competitive pension plan., • Virgin gym membership. Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.

Luxury Watch and/or Fine Jewellery - Sales Consultants Other roles: Supervisor, Assistant Manager, Boutique Manager IRD Consultancy is partnering with multiple globally renowned prestigious jewellery and watch brands to attract talents for multiple roles across Central London boutiques (Bond Street, Covent Garden, Westfield White City, Selfridges, Mayfair, Harrods and Chelsea) • Sales and Senior Sales, • Supervisors, • Assistant Managers, • Boutique Managers Profile • Proven experience in luxury retail, ideally within watches or fine jewellery., • Demonstrated ability to build authentic, long-lasting client relationships, with a strong track record of clienteling and repeat business., • Strong sales drive paired with a genuine, client-first mindset., • Passion for craftsmanship, precision, and design; enthusiasm for watchmaking* is a strong advantage., • Exceptional communication skills, emotional intelligence, and cultural awareness., • Fluent in English, with additional languages highly beneficial. Annual Basic Salary Package • Sales Consultant: £29,000 - £40,000, with attractive sales commission., • Supervisor: From £35,000-£40,000, with attractive sales commission and bonus., • Assistant Manager: £42,000–£50,000 plus bonus., • Boutique Manager: £45,000–£65,000 plus bonus. Your Journey With IRD Once we have received your expression of interest, we aim to provide you with a timely and personable recruitment process and rest assured you will receive a full support throughout your journey. Apply now by submitting your most recently updated CV, one of our Recruiter will contact you for a discussion on growing your career today.

SALES MANAGER – PROPERTY DEVELOPER (Maternity Cover) Salary: £45,000 base (or more!) + commission (OTE £90,000) Location: London (Onsite) Are you a confident sales leader who drives performance through structure, coaching, and clarity? Do you enjoy leading experienced sales teams in a fast-paced residential environment? Looking for a senior onsite role with real responsibility and visibility? A leading London property developer is seeking an experienced Sales Manager to lead its onsite new homes sales team on a maternity cover basis. This role sits at the heart of a large-scale, design-led residential development. You’ll be responsible for driving sales performance, maintaining exceptional standards, and ensuring a consistently strong customer journey from first enquiry through to completion. This could be ideal for a traditional estate agency Sales Manager to make the move "client" side with a luxury London developer. THE ROLE • Lead, coach, and motivate the onsite sales team, • Deliver against sales targets, KPIs, and revenue objectives, • Manage agents, introducers, and external sales partners, • Oversee lead management, CRM accuracy, and reporting, • Support pricing strategy and pipeline management, • Champion customer experience across all touchpoints, • Ensure compliance across residential sales, AML, and legal processes WHY JOIN • Work directly for a well-capitalised London developer, • Lead sales on a landmark residential regeneration scheme, • Strong brand, high-quality product, and active buyer demand, • Collaborative, professional, performance-led culture, • Senior-level responsibility with real autonomy THE PROFILE • Proven residential sales management experience, • Strong understanding of the London property market, • Calm, structured, and commercially minded leader, • Excellent communicator with strong stakeholder skills, • Organised, resilient, and delivery-focused, • Salesforce or CRM experience advantageous PACKAGE • Base: £45,000 (flexible for the right candidate), • OTE: £90,000, • Hours: Mon–Fri 9:30–6 + 2 Saturdays/month (10–5, day in lieu), • Start: ASAP following completion of the recruitment process

Mission: Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. Main activities: Develop the store sales turnover: • Implement TOD'S sales policy within the store, • Setting of sales objectives and periodic analysis of the results achieved, • Implementation of the selling ceremony in accordance with the Brand guidelines, • Highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department, • Set up CRM actions in order to develop the customer database, • Coordinate Trade marketing events, • Analyse sales reports and customer feedback, • Propose action plans in order to exceed the set objectives and increase sales turnover, • Check invoicing and compliance with in the collection procedures, • Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis Team management : • Participate in the organization of the activity of the store: planning, determine collective and individual actions, • Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement, • Participate in the integration of new employees: training in processes and procedures, various trainings, etc., • Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions Ensure brand image: • Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy, • Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc, • . Ensure compliance with operating rules and procedures within the store Profile : Experience • 3/4 years store experience, • 2 years minimum team management experience Specific skills • Management, • Luxury sales and hospitality techniques Aptitudes • Result orientation (mastery of different KPIs), • Client oriented, • Organization, responsiveness and adaptability, • Written and oral communication, • Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes, • Fluent in English and other languages a plus **Please apply with CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Position Title: Director of Sales (9-Month Fixed-Term Contract – Maternity Cover) Reporting To: General Manager Managing: S&M Department (Reservations Supervisor, Sales Executive and Sales and PR Executive) What will I get? • Competitive Salary Based on experience, plus service charge and participation in a bonus scheme., • Enhanced Pension Scheme, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, as well as discounted cinema tickets and more., • Gym membership discounts., • Access to a 24/7 GP advice line and counselling services, including support for dependents. What will I be doing as Director of Sales? We are looking for a passionate, energetic and value-led Director of Sales to lead and oversee the Sales department. You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations. You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors. Reporting directly into the General Manager and you will work closely with the leadership team, acting as Ambassador, to drive new and existing business. You will be required to have excellent communication skills and build constructive and supportive relationships with your co-workers. Your support will help design, drive, and implement policies across the Rooms and Food and Beverage Divisions. These will be heavily influenced by the DNA of Hôtel Costes in Paris. Your input will be key to build and develop a culture of constant improvement, challenging the status-quo. • Directly manage sales for rooms and private dining functions, ensuring targets are consistently met or exceeded., • Drive sales and set clear, achievable sales goals. Develop and execute a sales plan that aligns with department objectives., • Prepare and administer the sales budget, executing programs within defined limits as outlined in the budget plan., • Maintain awareness of current and future competitors' product, pricing and marketing programs to be in a position to proactively respond to market conditions., • Make sure that all sales functions such as sales, reservations and digital marketing teams, are aligned according to the financial goals & in terms of quality, message and timing. Sales Responsibility Function • Direct and coordinate the sales activities needed for the sales, private dining hire, groups, and reservations teams to maximize revenues., • Allocate sales resources and funds strategically to maximize hotel revenue, based on current market conditions and forecasts., • Develop a comprehensive sales strategy for rooms and private dining hire., • Run sales reports regularly and analyse data to identify trends, opportunities, and areas for improvement., • Build and maintain a database of strategic key accounts across all segments and regions, and establish relationships with them., • Manage Sales Representation companies for the international markets, according to the need of the property. Brief the companies about company financial goals, competitive analyses, key messages, positioning, marketing & communication programs., • Prepare room proposals, quotations, group proposals, hotel buyout quotes, and accommodation and catering contracts as needed to support reservations teams., • Oversee partnerships with OTAs and collaborate closely to activate promotions, manage commission levels as needed, and increase visibility to maximize revenue., • Support the Digital Marketing Executive in overseeing the performance and strategy of the Digital Marketing Agency, including managing paid campaigns (such as Google Ads), website traffic and ensuring all initiatives are aligned with revenue generation goals. Budget Control & Owner reporting • Prepare monthly and yearly sales budget, forecasts and sales plans in conjunction with the General Manager., • Provide monthly financial and performance updates on the owners' reports, including action plans. Client Relations and Strategic Partnerships • Proactively seek out and establish strategic partnerships within luxury travel, luxury high-end brands, corporate, and entertainment segments to drive sales of rooms and food & beverage, enhancing hotel recognition and guest satisfaction., • Conduct hotel tours for clients and partners to showcase rooms, food & beverage outlets, amenities, and enhance relationship-building., • Create and manage a comprehensive annual plan for familiarization trips and visits by travel industry partners, ensuring consistent engagement and relationship building., • Represent the hotel at roadshows, sales calls, and travel shows to promote the hotel's main USPs and highlighting the hotel’s competitive advantages, resulting in relationship and network building and bringing business leads., • Attend networking events to prospect new business opportunities and establish relationships with new clients and business partners., • Oversee the maintenance and update of photography assets to ensure they are current and compelling, contributing to enhanced website traffic and visual appeal. New product launches • Communicate with clients, business partners, and the travel industry about new menu launches, in-house brand activations, and special offers to drive traffic and revenue. What are we looking for? • 3–5 years of experience in a similar role within a luxury property; pre-opening experience is highly desirable, • A strong passion for marketing, sales, and driving business growth, • Proficiency in French is preferred, but not essential, • Flexibility to adapt working hours based on business needs, • Willingness to travel within the UK and internationally Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role Join our Buying team and play a pivotal role in keeping product flow smooth and fast through exceptional administrative support. RESPONSIBILITIES: • Support the Buyer and Assistant Buyer on a day to day basis with administration duties., • Raise Purchase Orders numbers and ensure consistent communication across the team., • Monitors delivery status, liaising with suppliers and the merchandising team to organise delivery within agreed deadlines in line with critical path., • Ensure all samples are chased, managed, labelled and in the correct location., • Manages all fit stages in line with the critical path and updates system where appropriate., • Supporting with showroom set-up and ensuring all samples are available., • Keep up to date with current and future trends to assist with mood boards for new ranges and be aware of our competitor activity. EXPERIENCE / SKILLS REQUIRED: • 1 years experience in a BA role, • A passion for Buying and footwear, • Excellent time management skills, • Awareness of current and future trends, • good communication skills, • A related degree or experience within a similar retailer is desired but not essential. About the perks • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

About BCO Beauty Group: BCO Beauty Group is a collective of high-end salons and beauty brands dedicated to elevating the client experience through exceptional service, innovation, and artistry. Our portfolio includes leading names in hair, beauty, and extensions: each with a passion for excellence and a commitment to empowering clients to look and feel their best. About Tryo Hair Extensions: As one of the premier destinations for luxury hair extensions and expert styling, Tryo Hair Extensions offers clients a personalized and premium experience in a modern, welcoming environment. Backed by the BCO Beauty Group, our salon continues to grow and we’re looking for a dynamic, sales-driven Front Desk professional to join our team. Role Description This is a full-time, on-site role for a Sales Experienced Front Desk team member in Marylebone. The role involves welcoming and assisting clients, managing appointments, answering calls with professional phone etiquette, and providing top-tier customer service. Additional tasks include managing front desk operations, coordinating sales opportunities, and ensuring the seamless daily functioning of the salon’s reception area. This is a (Tuesday-Saturday role- 10am to 7pm)! The Role: We’re seeking an enthusiastic and polished Front Desk Coordinator with a strong background in sales and client service. You’ll be the first face our clients see, creating an inviting atmosphere while helping grow the business through exceptional communication, product knowledge, and booking efficiency. Responsibilities: • Greet and assist clients with warmth and professionalism, • Manage bookings, client inquiries, and salon operations, • Drive retail and service sales through confident recommendations, • Maintain a polished and organized front-of-house environment, • Support the salon team to ensure smooth daily flow What We’re Looking For: • Previous front desk or sales experience in a salon, spa, or luxury retail setting, • Excellent communication and multitasking skills, • Confident, outgoing personality with a customer-first mindset, • Organized, detail-oriented, and proactive, • Passion for beauty, hair, and client experience

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Are you captivated by fragrance, immersed in storytelling, and driven by delivering exceptional customer experiences? At Jo Loves, we invite you to be part of a world where scent meets imagination and every moment with a customer is a chance to create something unforgettable. We are currently seeking Full Time/Part Time Sales Associates (Scent Artists) to join our boutique team in Elizabeth Street, Belgravia. About the Role As a Jo Loves Scent Artist, you will: • Create immersive, elevated in-store experiences through our Fragrance Tapas and Shot Candle journeys, • Share the artistry and narrative behind each Jo Loves creation, • Build meaningful relationships with customers through thoughtful, attentive service, • Embody the Jo Loves spirit: elegant, warm, confident, and expressive Who You Are We are looking for individuals who: • Have experience in luxury or premium retail, • Possess a natural affinity for fragrance and sensory storytelling, • Are poised, articulate, and deeply customer-focused, • Communicate with grace, passion, and clarity, • Thrive in boutique environments that demand discretion and creativity Why Join Jo Loves? Jo Loves is not just a fragrance brand. It is a stage, a story, a sensory journey. Every product is inspired by moments in Jo’s life — and every team member is part of that narrative. We value passion, individuality, and the desire to make every guest feel truly special.

ABOUT THE HOUSE OF CREED The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Purpose of the role We are seeking a highly skilled Demand Planner / Forecasting Analyst for an initial 6 month contract. This role requires strong analytical capability, sound commercial understanding, and the ability to collaborate effectively across global teams. Key Responsibilities Forecasting & Planning • Develop accurate 12–18 month demand forecasts using advanced Excel tools and consumption data., • Align forecasts with market activities, product launches, and commercial initiatives., • Provide precise demand inputs to the factory for production planning, including new product development and gifting. Inventory & Order Management • Manage monthly customer order allocations in line with stock and production availability., • Produce weekly stock reports, highlighting out-of-stock items and replenishment dates., • Forecast repeat orders to support optimal stock levels. Analysis & Continuous Improvement • Reconcile historical demand plans and sales forecasts at SKU and customer level., • Analyse sales trends and stock levels for a defined customer base., • Support cross-functional teams with stock and supply queries., • Participate in customer and factory meetings, providing data and insights., • Contribute to process enhancement across forecasting, reporting, and S&OP. Requirements • Minimum 3 years’ experience in forecasting or analytical roles within a fast-paced environment., • Strong understanding of stock allocation and end-to-end supply chain processes., • ERP experience (D365 preferred)., • Solid experience in S&OP execution., • Advanced Excel skills with the ability to interpret large data sets and identify actions., • Strong organisational skills and the ability to manage multiple priorities independently., • Professional communication skills, both written and verbal., • High level of accuracy, attention to detail, and follow-through., • Commitment to working with global teams and diverse markets. Cross-Functional Collaboration Regular interaction with: • Commercial Analysts, • Business Development, • Customer Service, • Manufacturing & Factory, • Finance, • Digital & E-commerce, • Marketing, • As well as distributors, affiliates, retailers, and e-commerce partners. Competencies • Strong business acumen and analytical capability, • Operational discipline and integrity, • Customer focus and market awareness, • Adaptability in fast-moving environments, • Independent workload management, • Continuous improvement mindset, • Effective relationship-building and collaboration Candidates who demonstrate precision, professionalism, and a deep understanding of demand planning in a luxury environment will excel in this role. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Location: London - Holborn Type: Full-Time | Entry Level Role Department: Operations Title: Assistant Luxury Experience Designer Compensation: Starting from GBP 31,000 to 35,000 We are Queen of Clubs We don’t just design trips, we create lifestyles. Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments. We are looking for an Assistant Luxury Experience Designer (also more Senior booking roles) to join our fast-paced, international, and stylish London office in Holborn YOU WILL • Manage and coordinate #Luxury #Travel #Requests from A to Z, reporting to the Team Leader, • Handle full #itineraries, #ground #operations, #hotels, #villas, logistics, and #exclusive #experiences, • Communicate daily with luxury suppliers, travel #agencies, and international experienced advisors, • Design #tailor-made itineraries and proposals for elite clientele, • Maintain close contact with suppliers and clients to ensure total satisfaction, • Use BeConcierge CRM to create and track bookings, • Apply strategic sales techniques to close deals and exceed goals, • Collaborate with your team to resolve any client concerns swiftly and gracefully, • Gather and report client feedback to constantly elevate service, • With the right seniority, lead and supervise assistant bookers YOU ARE • Fluent in English (Other languages are a plus), • Deeply passionate about Luxury travel, #lifestyle, and #service, • Based in London – this is an in-office position only, • Skilled at working under pressure with flawless attention to detail, • Comfortable with quick math, pricing, and costing, • Experienced in the travel or hospitality industry, ideally from:, • Travel agencies / Tour operators, • Concierge companies / Luxury hotels, • Wedding or event planning, • Family offices or luxury sales roles, • Positive, proactive, and client-focused, • Motivated, stylish, and ready to grow in a fast-moving environment WE OFFER • A starting salary of £31,000 to 35,00 gross/year, plus great performance-based incentives, • MacBook and iPhone provided, • A key position within a leading international B2B travel brand, • A dynamic, multicultural team of travel experts, • An inspiring work environment in the heart of London, • Constant learning, innovation, and the chance to shape unforgettable experiences, • Real opportunities for growth and leadership YOU LIVE Already in London or the surroundings. Please do not apply if this isn't the case.

A prestigious global fine jewellery house is seeking an exceptional Arabic-speaking Sales Associate to join its London retail team. This role is dual-site, working between a flagship boutique and a leading luxury department store, offering exposure to a diverse and international clientele. About the Role As a Sales Associate, you will represent one of the world’s most innovative and contemporary fine jewellery brands. You will deliver an elevated client experience, build long-lasting relationships, and provide expert guidance across high-end collections. This is an exciting opportunity for a polished, service-led professional who thrives in luxury environments and enjoys working with a diverse customer base. Key Responsibilities • Deliver an exceptional luxury service experience across both boutique and department store locations, • Engage confidently with international clients, including high-net-worth customers, • Utilise strong product knowledge to present and sell fine jewellery collections, • Build meaningful and lasting relationships through personalised clienteling, • Support store operations, visual standards, stock management and daily tasks, • Contribute to boutique and department store sales targets About You • Fluent Arabic speaker – essential for client engagement, • Previous experience in fine jewellery or high-end luxury retail, • Confident, polished and professional communication style, • Strong sales and client relationship-building skills, • Detail-oriented with excellent product presentation standards, • Flexible and adaptable to working across two London locations

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Sales Associates with luxury retail experience to join our fabulous Womenswear department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics. Candidates will be expected to demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. The ideal candidate will have a proven track record in achieving sales results and a background in luxury retail. What we would love to see from you: • Strong communication skills., • The ability to prioritise while handling multiple tasks., • A high level of customer service., • The ability to work with a diverse client base in a fast paced changing environment, • An ability to sell and reach sales targets., • Exceptional knowledge of niche and established Womenswear brands., • Relevant experience in department specific sales role.

Job Title: Senior Consultant - Leather Goods & Hardware (London-based, Part-time/Remote) About the Company: Yibi Group is a leading OEM manufacturer and strategic partner to the world's most prestigious luxury houses, operating through three dedicated divisions: • Yibi Luxury, specializing in premium leather goods hardware;, • Yibi Jewelry, crafting high-end fashion jewelry;, • Yibi Precision, engineering precision metal components by metal injection molding (MIM). As the only China-based manufacturer fully certified by LVMH, Kering, and Richemont, we unite artisanal dedication with intelligent automation. Our integrated in-house capabilities, including dedicated MIM and PVD coating lines, allow us to push the boundaries of craftsmanship and material innovation for iconic leather goods collections. We don't just manufacture; we innovate alongside our partners, turning visionary concepts into market-ready realities. Join us in building the next generation of iconic collections. About the Role: We are seeking a growth-focused industry expert with deep, specialized experience in leather goods metal hardware to drive our UK market expansion. Based in London, you will not only serve as our key liaison and strategic advisor for existing clients but will also play a pivotal role in identifying and securing new business opportunities across the UK. This is a high-impact, flexible role designed for a professional who excels in both client relationship management and strategic business development. Responsibilities: • Develop and execute a strategic business development plan to identify, approach, and secure new luxury clients in key UK markets, • Serve as the primary technical and commercial interface for Yibi Group's existing and prospective luxury clients in the UK, focusing on leather goods hardware projects, • Proactively identify market trends, emerging brands, and new business opportunities in the leather goods sector, • Build and maintain a robust pipeline of qualified prospects through networking, industry events, and targeted outreach, • Facilitate day-to-day communication, providing expert insights on product development, sourcing, and manufacturing processes specific to leather accessories, • Leverage your deep understanding of leather goods construction and hardware trims to advise clients and internal teams on feasibility, aesthetics, and functionality, • Lead or participate in critical business negotiations and deliver compelling presentations to both existing and potential clients, • Act as a cultural bridge, seamlessly navigating between Eastern and Western business practices within the leather goods sector Qualifications: • Industry Background: 10+ years of proven experience in business development, product development, procurement, or strategic sourcing specifically for leather goods hardware within top UK luxury brands, with a demonstrated track record of securing new business, • Company Pedigree: Mandatory prior employment experience with at least one of the following leading leather goods maisons:, • Chanel, • Dior, • Bvlgari, • Fendi, • Balenciaga, • Saint Laurent, • Bottega Veneta, • Burberry, • Gucci, • Salvatore Ferragamo, • Montblanc, • CELINE, • Product Expertise: Deep, hands-on understanding of product development, sourcing, industrialization, production and supply chain for leather goods metal hardware. Experience with metal types and manufacturing techniques is essential., • Business Development Acumen: Proven ability to identify new business opportunities, build a strong sales pipeline, and convert prospects into long-term clients, • Professional Network: Established, active, and effective high-level network within the the UK leather goods industry, with the ability to open doors to new potential clients, • Language Skills: Full professional proficiency in English and either Italian or French is mandatory Required Skills: • Exceptional Soft Skills: Outstanding negotiation, communication, and presentation abilities, paired with strategic thinking and a customer-centric mindset, • Cultural Fluency: Deep understanding of Sino-Parisan cultural and business nuances, with the agility to adapt working styles accordingly, • Strong commercial acumen with proven experience in identifying and pursuing new business opportunities Preferred Skills: • Education: Bachelor's degree or higher; a background in Industrial Design, Engineering, or Fashion is a significant plus What We Offer: • High Flexibility: Part-time engagement is possible, with remote or hybrid work models, • Preferred Location: Primary work location is Florence, Italy., • A Premier Platform: Collaborate with the industry's most prestigious brands and professionals, maximizing your impact, • Competitive Compensation: A highly attractive consultant package commensurate with your experience and contribution, including performance-based incentives How to Apply: If you are the leather goods expert with a proven track record in business development that we are looking for, please connect with us via ___ with a brief note of introduction and your LinkedIn profile or CV. We look forward to connecting. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values. Location: London, Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Leadership & People Management • Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations., • Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated., • Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth., • Collaborate with the Store Manager in talent scouting and recruitment activities., • Support the organization of the team and shop floor coverage in an effective manner to meet the business needs. Client Experience & Sales • Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships., • Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance., • Ensure every client receives a unique, personalized luxury experience., • Support the team in clienteling actions to build loyalty and retention. Business Performance & KPIs • Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance., • Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies., • Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager., • Support the implementation of commercial strategies in alignment with corporate goals., • Identify opportunities for performance improvement and business development., • Support the preparation of weekly performance reports to the Head Office., • Collaborate with the Retail department and Store Manager to plan local events. Boutique Operations & Visual Merchandising • Support operational excellence, stock accuracy and compliance with company policies., • Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office., • Support inventory management, shipments and daily reporting., • Guarantee high standards of visual merchandising and in-store presentation., • Ensure that all store processes and procedures are harmonized in order to provide best in class client experience., • Support the maintenance of all Store Facilities., • Contribute to effective day to day business and operations processes. What We’re Looking For Experience & Skills • Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred)., • Solid and demonstratable commercial awareness., • Fluent in Italian and English; additional languages are a plus., • Proficient with digital tools, POS systems, and retail management software. Your Personality • Proactive, inspiring, flexible and supportive., • Deeply service-oriented with strong interpersonal and problem-solving skills., • Highly organized, detail-focused, and results-driven., • Client centric mindset with a passion to exceed expectations., • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Department Manager – Menswear | London Flagship We are seeking an exceptional Department Manager to lead the Menswear division within a prestigious London flagship store. This is a rare opportunity for an experienced retail leader with a passion for luxury menswear, client service excellence, and team development to take ownership of a high-profile department within a dynamic, fast-paced environment. As Department Manager, you will act as a brand ambassador on the shop floor, setting the standard for service, sales performance, and operational excellence. You will inspire, develop and lead your team while cultivating strong relationships with an international and VIP client base. This role requires a confident leader who thrives in a client-centric, results-driven environment and understands the expectations of a premium retail customer. Key Responsibilities Leadership & Team Management • Lead, inspire and develop a high-performing menswear team through daily coaching, structured training, and clear performance management., • Conduct regular one-to-one meetings, weekly team briefings, and performance reviews to ensure continuous growth and engagement., • Foster a positive, inclusive and high-energy team culture that reflects excellence on the shop floor at all times., • Oversee staff scheduling, payroll coordination and HR administration in line with operational needs and company guidelines. Sales Performance & Client Experience • Personally drive sales by engaging with clients, building genuine long-term relationships and delivering an elevated, personalised service journey., • Build and maintain an extensive client book, with a strong focus on CRM strategy, client outreach, and repeat business., • Manage VIP appointments, private shopping sessions and exclusive client events to enhance loyalty and revenue., • Lead by example in achieving and exceeding individual and department KPIs including sales, ATV, UPT, conversion and retention. Visual Merchandising & Product Strategy • Work closely with the visual team to ensure the department reflects brand identity, seasonal direction and commercial performance., • Analyse sales data, stock levels and bestsellers to optimise merchandising and maximise sell-through., • Manage stock intake, replenishment, transfers and end-of-season processes with a commercial yet detail-driven approach. Operations & Business Excellence • Oversee daily department operations, ensuring all standards of service, compliance and presentation are consistently met., • Monitor and analyse performance reports, setting clear action plans to continuously improve results., • Ensure all policies and procedures are followed including cash handling, stock control, health & safety, and loss prevention. About You • A proven retail leader with demonstrable experience in menswear and luxury or premium retail environments., • A natural people leader who motivates through empathy, high standards and commercial acumen., • Highly client-focused with strong sales instincts and a genuine passion for building lasting customer relationships., • Confident, articulate and professional with exceptional interpersonal and communication skills., • Commercially driven with a strong understanding of KPIs, merchandising, and performance management., • Organised, resilient and adaptable, thriving under pressure in a fast-paced flagship environment. What You’ll Receive • Competitive base salary with an uncapped commission and bonus structure., • Generous employee discount on premium menswear products., • Ongoing training and career development within a luxury retail environment., • The opportunity to work in one of London’s most prestigious flagship locations., • A supportive leadership structure and a culture that values excellence, creativity and ambition.

Assistant Merchandiser- External Brands Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Beyond managing our own brands and stand-alone stores, our retail partners include some of the world's most famous department stores. This Assistant Merchandiser role sits within our External Brands team, managing products from amazing brands and sold within the shoe departments of our Luxury partner stores. Responsibilities: • Identify trading actions from analysis of stock and sales data, • Own forward forecast for continuity lines proposing re-orders and stock management actions where required, • Establish and maintain strong supplier relationships, through regular meetings and contact, • Work closely with brands to place in season repeats and to address slower turning stock, • Manage flow of intake into the warehouse liaising with Buying, Distribution and Brand contacts. Likewise, manage returns of slow moving stock back to our warehouse and ultimately to Brand partners, • Identify, model and propose promotional activity to the Merchandiser for approval., • Own mid-season trading review, presenting key learnings by Brand/Price-point/Category/Location to inform Buying strategy for future season., • Produce ad-hoc analysis for Buying and Merchandising colleagues, often working to tight deadlines, • Manage workload, coaching and development of one Merchandise Admin Assistant, • Undertake regular Store visits to understand feedback from Retail colleagues, see product in situ, and to highlight key trading opportunities and stock risks Requirements: The Person: • Passionate about Merchandising in a fashion environment, • Previous experience as an Assistant Merchandiser, • Enjoys working with numbers and a strong team player Benefits • Competitive basic salary, • Pension and life assurance (insurance?), • Enviable discounts, • Gym Discounts, • Summer Hours - 3pm Friday finish, • Half Day, Pay Day Friday (once per month), • RetailTrust support, • And so much more! Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

CONTRACTS/DESTINATION MANAGER - LONDON HOTELS LONDON – HYRBID £50,000 PLUS BONUS Do you? Have proven experience contracting hotels within London or a major city destination? Do you thrive on negotiation, building long-term supplier relationships, and driving commercial performance? Are you confident managing rates, availability, and inventory in a fast-paced, global travel environment? Our Customer: Our customer is an award-winning and highly established global travel company, recognised for its service-led approach and extensive expertise in both group and FIT travel. They operate internationally, partnering with hotels and suppliers worldwide to deliver outstanding travel experiences at scale. Collaboration, commercial thinking, and market expertise sit at the heart of their success. They are now seeking a passionate and commercially driven FIT Contracts/Destination Manager to join their growing team. If you have an excellent hotel network in London and enjoy shaping competitive accommodation portfolios, this is an opportunity to make a real impact within a respected global business. Job Description: In this role, you will be responsible for hotel contracting across your destination portfolio, owning the commercial relationship with suppliers while ensuring competitive rates, availability, and inventory to support sales growth. • Negotiate preferred rates, allocations, and commercial terms with a portfolio of hotels, • Own and develop strong supplier relationships within your assigned region, • Deliver performance against room night and revenue targets through ongoing optimisation, • Act as the accommodation specialist for your destination, maintaining deep market knowledge, • Identify, evaluate, and onboard new strategic hotel partners, • Monitor rate competitiveness, availability, and allocation utilisation, • Analyse commercial performance data and present clear recommendations, • Collaborate closely with global sales, operations, and finance teams, • Support training initiatives and contribute to wider business projects, • Represent the business at industry events and conduct regular hotel visits Experience Required: • Proven experience negotiating with hotel stakeholders, including senior management, • Recent, hands-on hotel contracting experience within a relevant destination, • Strong commercial understanding of hotel distribution channels and systems, • Confident analysing data to inform pricing and contracting strategies, • Self-motivated, organised, and able to work to tight deadlines, • Excellent written and verbal communication skills, • Strong Microsoft Office capability, particularly Excel Benefits and Perks: • Competitive salary, • Performance-related bonus, • Hybrid working, • Generous annual leave allowance Click here to apply for this FIT Destination Manager job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency specialising in global luxury travel, hospitality, lifestyle, and events roles, and known for sourcing hard-to-find talent. IMPORTANT • If this role ticks your boxes and you’ve got the relevant experience, then click and apply, • Due to the high volume of applications received, we are usually only able to respond to candidates whose experience closely matches our customers’ requirements. We genuinely appreciate the time taken to apply and will retain your CV for future suitable opportunities

Job Title: Senior Private Account Manager M/F/D - (Fully Remote) Location: Remote Reports to: Head of Private Client About the Company DSJ have partnered with a global leader in fine wine and spirits trading, investment, and portfolio management. Since inception over a decade ago, the business have transformed the way private clients buy, sell, and manage fine wine through cutting-edge technology and a commitment to transparency. Key Milestones: • Founded over a decade ago, the business has successfully expanded internationally within the first year., • Recognized as Leading Online Retailer multiple times by leading industry publications., • Launched the world's first fine wine trading app and introduced managed portfolios for high-net-worth clients., • Surpassed 30,000+ client accounts and exceeded $150M in assets under custody., • Expanded operations across Europe, Asia, and North America, Australia including dedicated warehouses and offices in major financial hubs., • Recently launched a global marketplace, now the largest and most liquid platform for fine wine trading with over $350M in liquidity. Global Infrastructure & Partnerships: A network which includes over 1,000 producers and suppliers worldwide, integrated through advanced APIs and EDI technology. Partnered with multiple warehouses across three continents, global logistics providers, and payment processors supporting multi-currency transactions. Integrated with major wine exchanges to provide clients with unparalleled market access and liquidity. Role Overview As a Senior Private Account Manager, you will be the primary point of contact for high-net-worth clients, managing their fine wine portfolios and delivering exceptional service. You will leverage the company's global platform and market-leading technology to help clients achieve their investment, collection and consumption goals. Key Responsibilities • Client Relationship Management:, • Build and maintain strong relationships with private clients, ensuring trust and long-term engagement., • Act as a strategic advisor on fine wine acquisition, trading, and portfolio diversification., • Portfolio Management:, • Assist clients in building and optimizing wine portfolios using the company's trading platform and managed portfolio products., • Provide insights on market trends, valuations, and liquidity opportunities., • Advise clients on old and new world wines suitable for their requirements and interests., • Sales & Business Development:, • Identify opportunities to grow client accounts and increase assets under management., • Drive engagement with our marketplace and promote new products and services., • Market Expertise:, • Stay informed on global fine wine trends, pricing, and investment strategies., • Collaborate with trading and market-making teams to deliver best-in-class solutions., • Compliance & Process:, • Ensure all client interactions adhere to regulatory standards and internal processes., • Proven experience in private client management, luxury goods, or investment advisory., • Strong knowledge of fine wine markets and/or alternative investments., • Excellent communication and negotiation skills with a client-centric approach., • Ability to manage high-value relationships and deliver tailored solutions., • Be part of a pioneering company shaping the future of fine wine investment, collection, consumption., • Work with a global client base and cutting-edge technology.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.