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We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
Bartender - Sumosan Twiga Who are we? Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and our brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. A Bartender at Sumosan Twiga As a Bartender at SumosanTwiga, you will be responsible for crafting high-quality cocktails and providing world-class service to our discerning guests. The successful candidate will have a strong background in bartending, an in-depth knowledge of mixology, and the ability to thrive in a fast-paced, luxury environment. Your day to day: - Prepare and serve a wide variety of drinks, including classic cocktails, signature creations, and premium spirits. - Interact with customers, take orders and serve snacks and drinks, providing personalized recommendations. - Maintain the bar area to the highest standards of cleanliness and organisation, ensuring that all tools and equipment are properly cleaned. - Work closely with the waitstaff and management to ensure seamless service, particularly during peak times. - Proactively suggest premium spirits, wines and signature cocktails to guests, contributing to the overall sales performance of the bar. - Assist with managing bar inventory, tracking stock levels, and placing orders for ingredients and others supplies. Who are you? - A minimum of 2-3 years of experience as a bartender in luxury hospitality venues, high-end bars. - Strong knowledge of classic and contemporary cocktails, wines, and other beverages. - Exceptional customer service skills with a passion for providing a personalised, high-end guest experience. - A keen eye for detail, particularly in the presentation of drinks, cleanliness of the bar area, and the execution of luxury service standards. - Passion for hospitality with a friendly disposition to smile. SumosanTwiga is committed Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team
About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
We are a luxury jewellery store in Hatton Garden, London’s famous jewellery district. We sell beautiful diamond jewellery and aim to give our customers a special experience. We are looking for a friendly and skilled Diamond Jewellery Salesperson to join our team. Job Description: As a Diamond Jewellery Salesperson, you will welcome customers, understand what they are looking for, and help them choose the perfect jewellery piece. You will need to have good knowledge of diamonds and be comfortable talking to clients in a professional and friendly way. Responsibilities: Welcome and assist customers, making them feel comfortable and valued Share knowledge about diamonds, jewellery pieces, and help customers make choices Keep up-to-date on our jewellery collection and latest trends Build strong relationships with clients, encouraging them to return Handle payments and ensure clients are happy with their purchase Contribute to our store social media presence Keep the store clean, organized, and well-presented Weekend availability Requirements: Experience: 1-2 years of sales experience in luxury or high-end jewellery, particularly in diamonds. Working in Hatton Garden before is a plus. Knowledge of Diamonds: Understanding of diamond quality and certifications Customer Service Skills: Friendly and approachable, able to provide excellent service to clients Sales Skills: Confident in speaking, negotiating, and helping customers make purchases Professional Appearance: Well-dressed and polished to represent our luxury brand Communication Skills: Clear and confident speaking skills, able to explain details to clients Benefits: Competitive salary with bonuses based on sales Discount on jewellery items A chance to grow in the luxury jewellery industry Friendly and inspiring team in a top jewellery location If you have experience in luxury sales and love diamond jewellery, we’d love to hear from you! Job Types: Full-time, Permanent
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.
Join the Party with REHAB LDN EVENTS! Are you outgoing, motivated, and have a passion for the house music scene? We're on the hunt for energetic Nightclub Promoters to be part of our exciting weekly events in London's hottest clubs! If you like bringing big groups of people to events, having fun, and making money, you're the perfect fit! What’s in it for you? - Get VIP access to London's top clubs - Meet new people, network, and build connections - Enjoy great perks and potential bonuses - Be part of a fun, dynamic team that knows how to party! If you thrive in a fast-paced, social environment and are passionate about nightlife, we want to hear from you! REHAB is a musical project born in 2009 in Italy, that has branched out all over in Europe, and now has its home in the British Capital. It's main focus is on House Music events. Job description: As a promoter for Rehab LDN, your primary role will be to drive attendance to our events by encouraging people to purchase tickets through a unique link provided to you. This link allows us to track how many tickets you sell, ensuring you are paid accordingly and can qualify for bonuses and other benefits. In case the position interests you, you may ask for the link to your contact. Club in question: The club being currently promoted is Blue Marlin Ibiza - London, an extension of the renowned Blue Marlin club, in Ibiza, Spain. As a private members’ club, it offers a luxury music experience, combining high-end sound quality with an elegant, underground atmosphere. The venue is known for its cutting-edge sound system, architecture, and excellent service. Musical Genre: House Music. We offer the following payments for your first event with us: Direct ticket sales compensation: 0-25 tickets sold: You earn 25% of the sale price. 25-35 tickets sold: You earn 30% of the sale price. 35+ tickets sold: You earn 50% of the sale price. Ticket price: £15 Additionally, you will receive 10% of the total spending at any table booked through your promotion. Perks: Free guest list entry for 3-5 people at each event. The more tickets you sell and people you bring to the club, the higher your future payment rates and rewards. We aim to support and grow with our promoters across all events! Dresscode (for all): Men: jeans (no sportswear) Women: dress / skirt & top Requirements Proactive and enthusiastic Verbal communication skills Capability to work independently and collaboratively Proficiency with social media & promoting Extra Expertise (Non-Essential): Professional experience in the music industry Familiarity with House Music Main Tasks and Responsibilities: Coordinate with Club Staff: Work closely with management, security, and bar staff to ensure guests have a smooth entry into the club. Promote Events: Market upcoming events via social media, personal outreach, etc. to increase attendance. Report on Attendance: Track and report how many guests attend the event based on the promoter’s efforts. Extra Tasks and Responsibilities: Promote VIP/Table Services: Encourage guests to book VIP tables or bottle service, often for commission. Attend Events: Be present at the events to greet guests, ensure they have a good experience, and network with new attendees. Follow Up with Guests**: After events, follow up with key attendees to promote future events and build loyalty. Opportunities and Benefits: Career Development: Your role can go beyond promotion. We’re looking for passionate, dedicated team members who want to be more involved with organising events, especially at our new location: Blue Marlin Ibiza London. Referral: If you know anyone interested in joining as a promoter, feel free to introduce them to us. We’re always open to welcoming motivated individuals. Networking: Build your professional network by working closely with artists, DJs, and promoters. Community Engagement: Participate and enjoy the vibrant clubbing community in London. Payment: Commission pay Work Location: Hybrid Job Type: Part-time Expected hours: No more than 6 per week
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield White City Shopping Center Ariel Way, Shepherd's Bush, London W12 7GF. Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Company Description ATH Staffing specializes in connecting premier talent with the hospitality and care industries in London. We provide highly skilled and reliable staff for luxury hotels, fine dining restaurants, and care facilities, ensuring smooth operations for our clients. Role Description This is a contract on-site role for Hospitality Staff at ATH Staffing in the London Area, United Kingdom. The Hospitality Staff will be responsible for providing exceptional customer service, managing hospitality services, and ensuring effective communication in the food & beverage industry. Qualifications Customer Service and Communication skills Hospitality and Hospitality Service skills Food & Beverage knowledge Experience in the hospitality industry Ability to work well in a team Excellent interpersonal skills Attention to detail and organizational skills Previous experience in a similar role is a plus Preferred qualifications include any of the following certificates: Food Safety and Hygiene Certificates, Allergen Awareness Certificate. Health and Safety Certificates, First Aid Certificate, Personal Licence for Alcohol Sales, COSHH Certificate, Fire Safety Training Certificate, or NVQ Level 2 in Customer Service. If you are interested in joining us, do not hesitate to apply.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned.
Harrods Approved Temp Sales Assistant 1. Please ONLY apply if you are Harrods Store Approved . . . meaning you have worked in Harrods before and are signed off to work there. 2. High end Luxury clothing brand Apply now Please note, due to high volume of applications we receive, we can only reply to shortlisted candidates. Key words: Sales Assistant , luxury retail , Harrods , sales assistant , sales consultant , sales assistant , luxury retail. #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges
Job Title: Sales Associate – ChampGoal Pre-Order Launch Job Description: We’re looking for a motivated and results-driven Sales Associate to join the ChampGoal team as we launch the pre-order of our innovative ChampGoal Box with LED Display. This is a unique opportunity to be part of an exciting product that combines luxury champagne with goal-setting tools. You will be instrumental in driving pre-orders and introducing this new concept to the market. Responsibilities: • Drive pre-order sales of the ChampGoal Box. • Engage with potential customers through various sales channels (online, social media, events, etc.). • Provide excellent customer service and answer inquiries about the product. • Assist in planning and executing marketing and sales strategies for the pre-order campaign. • Track and report sales progress, feedback, and customer insights. Requirements: • Proven experience in sales, preferably in luxury goods or a similar industry. • Excellent communication and interpersonal skills. • Self-motivated and goal-oriented with a passion for achieving results. • Ability to work in a fast-paced, startup environment. • Knowledge of e-commerce platforms and social media marketing is a plus. What We Offer: • Competitive commission-based compensation. • A chance to be part of a growing and innovative company. • Opportunities for professional growth and development. If you’re passionate about sales and want to be part of an exciting product launch, apply today and help us bring ChampGoal to the world!
Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.
Travel Sales & Recruitment Consultant – Build Your Own Travel Business, Earn Uncapped Income! Are you passionate about travel and seeking a flexible, rewarding business opportunity? Join us as a Travel Sales & Recruitment Consultant, and start earning money by booking holidays for yourself, family, friends, and clients—all while enjoying the freedom of flexible working hours. This is a commission-only role with uncapped earnings potential, plus the opportunity to build a residual income stream! Your Role: • Plan & Book Travel: Provide clients with personalised travel recommendations, from holidays to weekend getaways, and earn commission on every booking. • Build Your Business: Identify new clients, grow your network, and build long-lasting relationships. • Sales & Outreach: Engage in social media and outbound sales to promote your services and expand your client base. • Earn While You Travel: Book holidays for yourself and others, enjoying travel discounts while earning commissions on every trip. • Recruit & Train: Grow a team of travel agents under your mentorship and earn additional income from their success. • Offer VIP Experiences: Help clients get the best possible deals on travel and add extra value to their trips with insider tips and exclusive offers. What We’re Looking For: • Passionate About Travel: A genuine love for travel and helping others plan their dream holidays. • Self-Motivated: You’re driven to succeed and excited by the opportunity to be your own boss. • Sales-Oriented: You’re comfortable promoting services, engaging in outreach, and converting leads into bookings. • Entrepreneurial Mindset: You’re ready to grow your own business and excited about the potential for long-term success. • Resilient & Goal-Driven: You stay focused and driven, even in the face of challenges. • Tech-Savvy: Confident using social media platforms to promote your business and engage with clients. What We Offer: • Commissions: Earn 8-28% on every holiday booking you make, with up to 80% of commissions going directly to you. • Flexibility: Work part-time, full-time, or in your spare time. You set your own hours, and there are no quotas or targets. • Travel Perks: Access exclusive travel discounts, including up to 80% off on personal holidays, flights, hotels, and more. Travel more and pay less! • Licences & Accreditations: Gain access to industry-standard credentials such as ABTA, ATOL, IATA, and CLIA—legitimising your travel business and giving you the ability to offer clients the best in travel protection and services. • Training & Certifications: Complete free training courses to become a certified travel specialist in various destinations, cruises, or luxury travel sectors. • Marketing & Support: Get your own free personalised website, customisable marketing materials, and ongoing support from a team of experienced travel professionals. • Residual Income: Build your own team of travel agents and earn additional income through recruitment bonuses. • Risk-Free Investment: We offer a 30-day Money Back Guarantee—giving you peace of mind to start your business risk-free. • Proven Business Model: Benefit from a well-established system backed by a company with 30 years of success in the travel industry. Please Note: This is a commission-only role. Your earnings are determined by your effort and performance, with the potential for uncapped income. The role requires a small upfront investment to cover your website, business registration, licences, and administrative fees. You will also have a small monthly administrative fee for business upkeep. However, this opportunity comes with a 30-day Money Back Guarantee, making it a risk-free chance to start your own business in the travel industry. If you’re ready to combine your passion for travel with the freedom of running your own business, apply now and start earning on your terms!
Sales Assistant : Premium Retail London, Kensington area We have both full time and part time roles for these retailers paying £13.15 per hour. Full time £25,640 As Sales Assistant you will be responsible for providing excellent customer service, maximizing sales opportunities and assisting with the general running of the store. Sales Assistant Job Spec Summary: Carrying out transactions on the till point area Providing an excellent level of customer service, assisting customers on their selections, providing options etc. Work with alongside the friendly team to ensure company reaches its goals and that all customers that enter are welcomed, provided excellent service that results in repeat business in the future. Sales Assistant MUST HAVE’S: At least one year's UK retail customer service experience. Passion for customer service, with the ability to build quick customer relationships. Fluent in English If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply here ONLY (we are not accepting telephone call inquiries). Key words: #relyrecruitment #Selfridges #harrods #bondstreet #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only
Made to Measure Shop Manager Harris and Zei Location: 10-12 Ratcliffe Cross Street Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.