285 Best sales training Jobs in Hertford (March 2026) - page 5

Food & Beverage Manager

7 days ago

Ware

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining hospitality so that our guests can experience "Wonderful Hospitality, Always." Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning. We are now recruiting for a dynamic and passionate Food and Beverage Manager to join our magnificent hotel. Have fun working alongside a great team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. We are looking for a passionate, enthusiastic, progressive, hands-on leader to lead our energetic and enthusiastic team at the historic Hanbury Manor Marriott Hotel. The successful candidate would shape the team to achieve Marriott UK's Destination 30 strategy. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. JOB SUMMARY Functions as the strategic business leader of the property's food and beverage operation, including Restaurants/Bars/Lounge/Members Bar, Room Service and Banquets/Catering. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage operation meets the brand's target customer needs, ensures associate satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Education and Experience * High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets * Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. * Maintains a positive cost management index for kitchen and restaurant operations. * Utilizes budgets to understand financial objectives. Leading Food and Beverage Team * Manages the Food and Beverage departments (not catering sales). * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Oversees all culinary, restaurant, beverage and room service operations. * Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. * Provides excellent customer service to all employees. * Responds quickly and proactively to employee's concerns. * Provides a learning atmosphere with a focus on continuous improvement. * Provides proactive coaching and counseling to team members. * Encourages and builds mutual trust, respect, and cooperation among team members. * Monitors and maintains the productivity level of employees. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service * Provides excellent customer service. * Responds quickly and proactively to guest's concerns. * Understands the brand's service culture. * Drives alignment of all employees, team leaders and managers to the brand's service culture. * Sets service expectations for all guests internally and externally. * Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. * Verifies all banquet functions are up to standard and exceed guest's expectations. * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Serves as a role model to demonstrate appropriate behaviors. * Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Conducts performance reviews in a timely manner. * Promotes both Guarantee of Fair Treatment and Open Door policies. * Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. * Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. * Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. What is in it for you? You'll be supported in and out of the workplace through: Competitive Salary + 28 days holiday including bank holidays increasing to a maximum of 35 days with each year of service Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf Complimentary private healthcare via AXA Fantastic management Bonus Scheme Length of service rewards Monthly/yearly recognition schemes Extensive training both internally and externally World-class career opportunities internationally within Marriott hotels tailored to your specific needs Heavily discounted room rates for you & friends and family Professional learning and development opportunities Complimentary meals on duty Complimentary dry cleaning - we want you to look smart and well-groomed at all times Complimentary use of Gym - because your well-being is important Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations Enhanced Pension scheme Cycle to work scheme Access to major high street discounts so you can treat your friends and family #LI-BR1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

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