Store Manager
11 hours ago
Carlisle
The Role (AKA: The Person Who Makes Everything Run Smoothly) As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine. You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves. What You’ll Be Doing • Leading, motivating, and developing a small, friendly team, • Keeping stock levels sharp and supplier relationships strong, • Making sure the store looks great, feels welcoming, and runs safely, • Driving sales through smart merchandising and local promotions, • Handling customer queries, bespoke orders, and the occasional curveball, • Owning health & safety and compliance, • Reporting on KPIs and helping shape future store strategyWhat You Bring, • Proven retail management experience (DIY/hardware/trade = big bonus), • Confident leadership and people-management skills, • Commercial awareness and a practical, problem-solving mindset, • Strong communication and customer service instincts, • Comfortable with EPOS systems and basic financial reporting, • A genuine interest in DIY, home improvement, or tools (we love that stuff)Perks & Benefits, • Competitive salary + bonus scheme, • Staff discount on ever...