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When our values align, there's no limit to what we can achieve.At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.About ParexelParexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).About the RoleWe are seeking a Vice President, Commercial Strategy to join our team in a remote capacity. As Vice President, Commercial Strategy, you will drive new business growth and strategic market positioning for Parexel by leading commercial strategy initiatives, analyzing market opportunities, and guiding high-impact bid pursuits. This position plays a critical role in shaping Parexel's competitive positioning, enhancing client relationships, and accelerating revenue growth. You'll collaborate with cross-functional teams across sales, operations, and technical functions, leverage industry insights to identify strategic opportunities, and contribute to business development from opportunity identification through successful award.You'll join a fast-paced, growth-oriented environment focused on making a meaningful impact through strategic commercial initiatives, client relationship development, and competitive market analysis. With diverse teams and continuous learning opportunities, the Vice President, Commercial Strategy can expand influence across the organization and drive transformational business outcomes.Key ResponsibilitiesParticipate in bid triage discussions to evaluate incoming opportunities, assess strategic fit, and align pursuits with corporate objectivesConduct comprehensive market and competitive analysis to identify, qualify, and prioritize high-value opportunities that align with Parexel's capabilities and growth strategyProvide expert guidance and coaching to bid teams on high-profile RFI and RFP opportunities, ensuring competitive and compelling sales messaging that differentiates Parexel and drives successful outcomesCollaborate closely with sales teams, technical experts, and operational colleagues to understand client requirements, assess opportunity scope, and develop winning strategiesPrepare bid teams for client presentations and interactions through constructive feedback and strategic positioning to maximize Parexel's competitive advantageExtract and disseminate lessons learned from wins and losses across the organization to continuously improve commercial effectiveness and bid pursuit outcomesMonitor industry trends, policy changes, regulatory developments, and emerging technologies that may impact Parexel's market positioning and competitive strategyParticipate in bid pursuits and client engagements as needed to strengthen relationships and represent Parexel's strategic capabilitiesRepresent Parexel at industry conferences and events to stay informed on market developments, engage with customers, and enhance Parexel's industry visibilityLead or participate in internal initiatives to optimize commercial hit rate and enhance bid pursuit effectivenessCollaborate with Sales Operations and business leaders on analysis of wins and losses, and development and dissemination of key commercial insightsParticipate in development of training materials and resources on commercial strategy and bid pursuit best practicesCandidate ProfileYou'll thrive in this role if you bring:Exceptional interpersonal, verbal, and written communication and presentation skills that inspire confidence and drive engagementAdvanced negotiation, influencing, and persuasion capabilities with the ability to shape strategy and drive stakeholder alignmentDemonstrated leadership and ability to influence multiple stakeholders across functions to set strategy and oversee successful implementationStrong business acumen and strategic thinking with the ability to identify market opportunities and competitive positioningExecutive presence with the ability to build trusted relationships and interface effectively with external clients and internal employees at all organizational levelsStrong analytical, problem-solving, and decision-making skills combined with creativity and strategic insightCollaborative, inclusive, and proactive attitude with demonstrated ability to foster teamwork across diverse teams and drive achievement of goalsExceptional attention to detail and accuracy with strong organizational skills and ability to manage multiple prioritiesWillingness to travel as needed for the positionRequired Qualifications15+ years of successful track record in the CRO industry with extensive client management experience and background in senior sales and/or operational rolesExtensive experience in development of commercial messaging including proposal writing, RFIs, sales and marketing materials, and bid pursuit contentProven experience leading and managing global cross-functional teamsProficiency with commercial and bid tools and software including Microsoft Office, Salesforce, and proposal or presentation automation platformsSuperior understanding of commercial strategy messaging, selling with insight, and data-driven methodologiesStrong knowledge of the CRO industry, the biopharma market, and the products and services that Parexel offersGeneral understanding of medical terminology and ICH/GCPStrong communication, organization, and problem-solving skillsPreferred QualificationsBachelor's degree in a scientific or business disciplineAdvanced degree in business, science, or related fieldExperience in pharmaceutical medicine or related therapeutic areasDemonstrated success in business development or new business pursuitsIf this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.SummaryLocation: United Kingdom-Harrow-Remote; Poland-Remote; United Kingdom-Sheffield-Remote; United Kingdom-London-Gridiron-Remote; Ireland-RemoteType: Full time

Senior CRM Marketing Manager \n Sheffield City Centre (office-based and hybrid) \n Salary: £55,000 - £65,000 \n UniHomes exists to make student living stress free. We are one of the UK's leading student accommodation platforms, helping students find and secure homes more easily. We work with letting agents, accommodation providers and students across the UK, combining technology, marketing and customer experience to make student living stress free. \n This is an exciting time to join UniHomes. As we launch our customer app, UniHomes+, and introduce new engagement channels such as WhatsApp and push notifications, we're building a modern CRM capability that will shape how students engage with our brands for years to come. \n As our app launches and channels such as WhatsApp and push notifications become part of everyday customer contact, we want people to hear from us, and reach us, wherever suits them. The Senior CRM Marketing Manager leads the delivery of that experience across the whole lifecycle: generating demand and interest, converting it, and building the joined-up, multichannel engagement that turns customers into repeat ones and strengthens customer lifetime value. \n This is a hands-on management role that blends technical execution with strategic thinking. You will set the technical standard in Salesforce Marketing Cloud and establish in-app and push notifications as core channels as the app rolls out. Demand, conversion and retention are your headline measures, so you will be judged on outcomes rather than volume of activity. You'll also play a key role in shaping the future of our CRM capability. \n Where the role sits: \n Reporting to the Head of Marketing, you will sit within the Senior Marketing Management team and lead the CRM marketing function that delivers our outbound demand generation campaigns alongside our lifecycle programmes. Our Marketing team is currently 19 people strong, giving you the opportunity to work as part of a well-established function with specialist expertise across the customer journey. You will work closely with the Senior B2C Marketing Manager to ensure the experience customers receive during acquisition flows seamlessly into the lifecycle journey and reflects our promise of stress-free student living. You will coach your team of two, raising both the technical bar and the quality of everything that goes out. \n Key responsibilities: \n The role spans the whole customer journey: generating demand and interest, converting that interest and building lasting customer relationships through the experience we provide. \n Demand generation and conversion \n\n • In collaboration with the Senior B2C Marketing Manager, you will plan and deliver outbound demand generation campaigns that create interest and fill the funnel, working hand in hand on audience, message and timing.\n, • Treat acquisition and lifecycle as one continuous journey, so what a customer experiences before they make an enquiry is consistent with everything that follows.\n\n Lifecycle, cohorts and multichannel journeys \n\n • Be responsible for the delivery of the end-to-end customer lifecycle, building cohort-based journeys across app, email, SMS, push notifications and WhatsApp, with retention and reactivation as the headline measures.\n, • Establish in-app and push notifications as core channels as the app rolls out, including behavioural triggers, notification strategy, and a clear approach to contact frequency and timing that maintains engagement without overwhelming customers.\n, • Take segmentation and personalisation well beyond a first-name merge, ensuring each customer’s experience reflects their preferences, where they are in their university journey and their relationship with UniHomes.\n\n Platform ownership \n\n • Own Salesforce Marketing Cloud as a platform: data quality and structure, integrations with the app and wider stack, user access and ways of working, and the roadmap for how our CRM technology develops as we grow.\n, • Build and debug email and in-app templates directly, holding quality, accessibility and rendering standards across devices.\n\n Automation, testing and performance \n\n • Use automation and AI tooling to take repetitive work off the team and scale personalisation.\n, • Run a genuine test-and-learn programme, and turn results into changes that stick.\n, • Report performance with a clear story for senior stakeholders, explaining what the numbers mean to people who do not work in CRM.\n\n Collaboration and leadership \n\n • Work closely with the Senior B2C Marketing Manager so acquisition and lifecycle join up, and with the Customer Experience team so the full contact experience is coherent from a customer's point of view.\n, • Coach and develop the CRM team, raising the bar on technical craft, tone of voice and commercial thinking.\n, • Keep everything we send compliant with GDPR, DPA and messaging best practice, working with the relevant teams where needed.\n\n Skills and experience: \n\n • We are looking for someone with real technical depth who can also tell a commercial story to a non-technical audience.\n, • Strong hands-on Salesforce Marketing Cloud experience with genuine technical depth: Journey Builder, Automation Studio, dynamic content, AMPscript and SQL.\n, • Proven multi-channel lifecycle CRM experience, with segmentation and personalisation that go well beyond a first-name merge.\n, • Experience planning and delivering outbound demand generation campaigns, and comfortable being accountable for enquiry volume and conversion as well as retention.\n, • A commercial mindset focused on conversion and retention, and comfortable being measured on outcomes rather than output.\n, • Strong data fluency, and the ability to explain what the numbers mean to people who do not work in CRM.\n, • Experience leading or mentoring others, and a genuine interest in developing people.\n, • Working HTML and CSS, enough to build and debug templates yourself.\n, • Experience automating workflows, including with AI tooling.\n, • A confident writer who can hold tone of voice and quality across everything that goes out.\n, • Solid working knowledge of GDPR, DPA and messaging best practice.\n, • App push notifications or in-app messaging experience is a real advantage. We are open on platform, as the transferable skill is triggering off customer behaviour.\n\n Nice to have: \n\n • Experience in a subscription, membership, lettings or another customer-led business where retention is a key commercial measure.\n, • Design skills for email and in-app templates.\n\n What success...

We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting an

Our clients is a growing and ambitious Managed Services Provider delivering innovative IT solutions, cloud services, cybersecurity, communications, and digital transformation services to organisations across the UK. As part of our continued growth, they are seeking an experienced and driven Sales Manager to lead their Business Development and Account Management teams. This is a fantastic opportunity for a sales leader who thrives on developing high-performing teams, driving revenue growth, and creating a culture of accountability and success. The Role As Sales Manager, you will be responsible for leading and developing a team of Business Development Managers and Account Managers. You will create and execute sales strategies that drive new business acquisition, maximise customer retention, and increase revenue from existing clients. Working closely with the leadership team, marketing, technical consultants, and service delivery teams, you will play a key role in shaping the company's growth strategy and ensuring sales targets are consistently achieved. Key Responsibilities Leadership & Team Management Lead, coach, mentor, and develop a team of Business Development Managers and Account Managers. Set clear objectives, KPIs, and performance expectations. Conduct regular one-to-one meetings, performance reviews, and sales coaching sessions. Foster a high-performance culture focused on collaboration, accountability, and continuous improvement. Recruit, onboard, and develop sales talent.Sales Strategy & Growth Develop and implement sales plans to achieve company revenue and profitability targets. Drive new business opportunities across Managed Services, Cloud, Security, Connectivity, and Professional Services. Identify new markets, verticals, and growth opportunities. Build and maintain a strong sales pipeline across the team. Ensure accurate forecasting and reporting of sales performance.Account Management Oversee strategic customer relationships and key accounts. Support Account Managers in identifying cross-sell and upsell opportunities. Drive customer retention and long-term contract value. Ensure customers receive exceptional service and strategic account planning.Commercial Management Monitor sales metrics, pipeline health, conversion rates, and team performance. Support complex negotiations and contract discussions. Work alongside technical and service delivery teams to develop compelling customer solutions. Ensure CRM data accuracy and effective sales processes are maintained.Skills & Experience Essential Proven experience as a Sales Leader within an IT Managed Services Provider (MSP. Experience managing and developing Business Development and Account Management teams. Strong track record of achieving and exceeding sales targets. Excellent leadership, coaching, and people management skills. Strong understanding of consultative and solution-based selling. Experience managing sales pipelines and forecasting. Excellent communication, presentation, and negotiation skills. Proficiency with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics.At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Customer Service & Export Coordinator Full Time | Competitive Salary | Office-Based Are you an experienced Customer Service professional with export knowledge who enjoys variety, problem-solving and building strong customer relationships? We are looking for a proactive and organised Customer Service & Export Coordinator to join a busy and growing team. This is a varied role that combines customer service, export administration and operational support, ensuring customers receive an exceptional experience while supporting the smooth movement of products across international markets. If you enjoy working in a fast-paced environment, are confident managing multiple priorities and take pride in delivering excellent service, we'd love to hear from you. The Role As a Customer Service & Export Coordinator, you will be responsible for supporting customers, processing export orders and coordinating with internal teams and logistics partners to ensure products are delivered efficiently and accurately. Key Responsibilities Customer Service Respond to customer enquiries via telephone, email and online channels. Deliver an outstanding customer experience at every interaction. Process orders, replacements and warranty claims. Handle customer complaints professionally and efficiently. Build positive relationships with customers and internal stakeholders. Maintain accurate customer records and documentation. Export & Order Processing Process export orders accurately and efficiently. Ensure all export and import requirements are met for individual countries. Prepare and manage export documentation. Liaise with third-party logistics providers regarding shipments and deliveries. Investigate and resolve shipment queries and issues. Support customers with delivery tracking and logistics enquiries.About You: We are looking for someone who combines excellent customer service skills with strong administrative and export experience. Essential Skills & Experience Minimum 2-3 years' experience in a customer service, customer support or export administration role. Experience of export/import processes and documentation. Excellent verbal and written communication skills. Strong administrative skills and attention to detail. Experience working in a fast-paced environment. Experience using Salesforce, SAP or similar CRM/ERP systems. Additional language skills. Technical customer service experience. Why Apply? Varied role combining customer service, exports and operations. Opportunity to work with international customers and suppliers. Supportive and collaborative working environment. Career development opportunities. Exposure to technical products and export operations. A role where no two days are the same. If you're passionate about customer service, enjoy coordinating international shipments and have the attention to detail needed to manage export processes effectively, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Salary: Up to £35,000 per annum Location: Newcastle upon Tyne, NE1 2HJ - office based, 5 days per week Working pattern: Full time, permanent About Independent Utility Advice Independent Utility Advice is a leading utility consultancy. We help businesses reduce costs and manage their energy requirements through expert advice, procurement and ongoing account management. Our clients stay with us because of the quality of our service, our commercial insight and the long-term value we deliver. About the role We are looking for a Business Development Executive to help grow the business by identifying and qualifying new sales opportunities. You will be the first point of contact for prospective customers, generating high-quality appointments and leads for our Business Development Managers and Account Managers, and building a strong pipeline of new business. This role suits someone who is confident speaking with decision-makers, comfortable working to targets, and takes pride in the experience a customer has from the very first conversation. We are a growing business, so flexibility and teamwork matter to us. The responsibilities below cover the main parts of the role but are not exhaustive you may occasionally be asked to support with other tasks that help the wider team. What you'll be doing Lead generation and prospecting • Research and identify prospective business customers across target sectors, • Generate new opportunities through outbound calls, email campaigns and social selling, • Qualify leads against agreed criteria and assess customer needs, • Build and maintain a consistent pipeline of qualified opportunities, • Secure appointments and introductions for Business Development Managers and Account Managers Customer engagement • Act as the first point of contact for prospective customers, • Build rapport with key decision-makers and influencers, • Explain the value of our services clearly and credibly, • Gather the information needed to support effective sales conversations CRM and data management • Keep accurate, up-to-date records in the CRM system, • Track all prospecting activity, lead status and outcomes, • Maintain data quality and comply with company procedures and GDPR, • Identify ways to improve prospecting data and targeting Campaign support • Follow up inbound enquiries and marketing-generated leads, • Give marketing feedback on lead quality and campaign performance, • Contribute ideas to improve lead generation and conversion rates, • Support promotional activities, events and customer engagement initiatives Performance • Meet agreed KPIs for activity levels, appointments, qualified leads and conversion rates, • Monitor your own performance and identify areas to improve, • Keep up to date with market trends, competitor activity and industry developments, • Share best practice with the wider team What you'll bring Essential • Previous experience in lead generation, telesales, business development or sales support, • Excellent verbal communication and interpersonal skills, • Confidence speaking with business owners, directors and decision-makers, • Strong organisational and time management skills, • Ability to work towards targets and performance metrics, • Good IT skills, including CRM systems and Microsoft Office, • A resilient and proactive approach to work Desirable • Experience in utilities, energy, telecommunications or business services, • Experience using CRM platforms such as Salesforce or HubSpot, • Knowledge of B2B sales processes and lead qualification techniques, • Experience in a high-volume sales environment Personal attributes • Strong relationship-building skills, • Professional and customer-focused approach, • Adaptable and willing to learn, • Collaborative team player, • Strong attention to detail What success looks like Consistent generation of high-quality qualified leads, achievement of appointment-setting and pipeline targets, strong engagement with prospective customers, accurate and timely CRM management, and a positive contribution to overall sales growth. What's on offer • Private healthcare, • Cash handout week, • Cycle to Work Scheme, • Tech Scheme, • 50% discount on LNER train travel, • Hotel and restaurant discounts, • Team social events and incentives, • Early Friday finishes (performance based), • Paid day off on your birthday, • Structured onboarding and ongoing training Additional information This role is fully office based, five days per week. You may have experience of the following: Business Development Executive, Business Development Representative, Lead Generation Executive, Sales Development Representative, Telesales Executive, Inside Sales Executive, New Business Executive, Appointment Setter, Sales Executive, B2B Sales Executive. JBRP1_UKTJ

At Places for People, we hire People, not numbers! So, if you like the sound of one ofour jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is r... JBRN1_UKTJ

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? About the opportunity The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About your future tasks Strategic Transformation: Articulate the strategic shift from traditional SEO to AI-driven visibility (GEO/AIO) to C-Level executives (CMO, VP of Digital). Technical Validation: Take ownership of technical solution validation, including deep-dive discovery, proof of concepts (POCs), and objection handling. Storytelling: Map complex technical problems to business solutions, telling a compelling story that lands with executive buyers. Co-Pilot Selling: Rapidly ramp to co-prime opportunities with Account Executives, acting as a "force multiplier" in the sales cycle. Ecosystem Integration: Demonstrate how Semrush data integrates into broader Digital Experience stacks (e.g., Adobe, Salesforce, Enterprise CMS). Competitive Displacement: Aggressively position Semrush against legacy SEO platforms (e.g., BrightEdge, Conductor) and data products (e.g., SimilarWeb) using superior UI and automation capabilities. Feedback Loop: Collaborate with Product teams to translate enterprise client feedback into product enhancements, specifically regarding API and data integration. About you Strategic Transformation: Articulate the strategic shift from traditional SEO to AI-driven visibility (GEO/AIO) to C-Level executives (CMO, VP of Digital). Technical Validation: Take ownership of technical solution validation, including deep-dive discovery, proof of concepts (POCs), and objection handling. Storytelling: Map complex technical problems to business solutions, telling a compelling story that lands with executive buyers. Co-Pilot Selling: Rapidly ramp to co-prime opportunities with Account Executives, acting as a "force multiplier" in the sales cycle. Ecosystem Integration: Demonstrate how Semrush data integrates into broader Digital Experience stacks (e.g., Adobe, Salesforce, Enterprise CMS). Competitive Displacement: Aggressively position Semrush against legacy SEO platforms (e.g., BrightEdge, Conductor) and data products (e.g., SimilarWeb) using superior UI and automation capabilities. Feedback Loop: Collaborate with Product teams to translate enterprise client feedback into product enhancements, specifically regarding API and data integration. Language Requirements - Spanish, French, English About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance A little more about the company Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! JBRP1_UKTJ

Sr. Software EngineerThe Team + The RolePendo's engineering teams build the product experiences that help customers understand, improve, and act on product usage data. This team is focused on AI-powered features that turn raw usage signals into automatic, actionable suggestions, reducing the manual work customers need to do before they can get value from Pendo.As a Senior Software Engineer, you will help shape and ship intelligent product experiences from discovery through delivery. You will work full-stack with a lean toward frontend, using TypeScript, Vue.js, backend services, and AI coding tools to build high-quality features on a small, fast-moving team. This role also owns product judgment: validating problems with customers, sizing opportunities, defining success metrics, and making pragmatic tradeoffs in ambiguous spaces.This role is based in our Sheffield office.What this looks like day-to-dayAI-powered feature delivery: Build and ship features that use AI to turn product usage data into actionable suggestions for customers. You will work end to end across the experience, with attention to quality, usability, and the unique failure modes of AI-backed products.Full-stack engineering: Own delivery across the frontend and backend, with a strong lean toward TypeScript, Vue.js, DOM-level work, component architecture, and in-browser data capture. You will reason about backend services and APIs while building polished, reliable customer-facing experiences.Product discovery: Help validate problems, shape scope, and test direction before and while building. You will join customer calls, test prototypes, and use real feedback to make sure the team is solving meaningful problems.Success metrics and iteration: Define what success looks like for the features you build and use product usage data to guide iteration. You will not just close tickets; you will measure whether the work is creating the intended customer impact.AI-enabled development: Use AI coding tools such as Cursor and Claude Code as a core part of your daily workflow. You will apply strong engineering judgment, review rigor, and accountability to AI-generated code just as you would to your own.AI product quality: Ship AI-backed features with careful attention to latency, hallucination, inconsistent output, and user trust. You will help ensure intelligent experiences are useful, understandable, and reliable for customers.Cross-functional collaboration: Work directly with product, design, and fellow engineers in a small team where ownership and leverage matter. You will help make pragmatic tradeoffs against ambiguous, fast-moving requirements instead of waiting for a fully defined spec.Engineering standards: Raise the quality of the team through code review, mentorship, and unblocking teammates. You will communicate clearly, share context, and help others grow while keeping delivery moving.Who You AreBeyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.You're a builder, not a maintainer.You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Software Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.You're AI-curious - genuinely.You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.Must-havesHands-on experience building with LLMs and AI agents, whether through production work or personal projects. You have built something with these technologies, not just used them as tools.Full-stack engineering experience with a frontend lean, including strong TypeScript skills, comfort working with the DOM, and the ability to reason about backend services.3+ years of experience building and scaling web applications.Strong product judgment, including comfort owning ambiguous problems, shaping scope, and making decisions without a fully specified brief.Experience defining success metrics for a feature and iterating based on real usage data.Experience engaging directly with customers or end users to validate problems and assess impact after launch.Strong grasp of software architecture, design principles, and API development.Clear communication skills and the ability to mentor others, unblock teammates, and support the growth of the engineering team.Nice-to-havesExperience working as, or closely alongside, a product manager, including writing specs, prioritizing a roadmap, or running discovery.Familiarity with product analytics tools such as Pendo, Amplitude, or Mixpanel to measure feature impact.Experience designing or running experiments, including A/B tests or betas, to validate product decisions.Experience with browser DOM inspection or automation.Familiarity with Model Context Protocol or building tools for LLM agents.Familiarity with real-time data pipelines or streaming architectures.Accessibility experience.Passion for continuous learning and sharing insights with the team.About PendoPendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.Compensation: The expected salary range for this role to be performed in Sheffield, United Kingdom is 60,000 - 78,000.Benefits: Comprehensive, top-tier coverage in the United Kingdom, including medical, dental, and life coverage, combined with pension match, equity, and high-value lifestyle perks.EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Overview In this role, you will manage the end-to-end logistics and fulfilment cycles to ensure accurate and timely shipments for customers and internal teams. You will work closely with stock, carriers, and documentation to move goods domestically and internationally, while supporting inventory accuracy and process improvements. This position offers hands-on shipping, system updates, and cross-team collaboration within a small, focused team. You will contribute to a culture that values accuracy, ownership, and ongoing operational enhancement. This role is ideal for someone who enjoys a practical, fast-paced environment and wants to grow in logistics and supply chain. ResponsibilitiesProcess customer, internal, project, and return shipmentsPrepare and rack IT equipment for remote configurationApply configurations to IT equipment using automated processesPick, pack, label, and prepare goods for dispatchBook domestic and international shipments with approved carriersPrepare shipping documents (invoices, packing lists, waybills)Update shipment, inventory, and order data in business systemsRequest and review supplier quotes and enter Purchase RequisitionsReceive and log inbound goodsSupport stock checks, cycle counts, and inventory accuracyTrack shipments and resolve delivery issues or carrier exceptionsAnswer shipment and order queries with internal teamsSupport logistics and fulfilment process improvements Key requirements1+ years’ experience in a supply chain roleStrong attention to detail and serial number controlGood communication and organisational skillsConfidence using business systems and Microsoft Office (Outlook, Excel)Ability to manage multiple tasks and meet deadlinesProactive problem solving and process improvement mindsetExperience with international shipping, customs documentation, ERP/WMS systems, Salesforce, Rootstock, FedEx, DHL, UPS or similar platforms (training provided)attention to detailclear communicationorganisational skillsERP/WMS systemsSalesforceRootstock

Commercial Systems Lead Project Falcon | Tarmac ?? Hybrid Working | Quorn, Mountsorrel (2 days per week on-site) Shape the Future of Commercial Systems at Tarmac Are you an experienced systems delivery leader who thrives on translating business needs into powerful technology solutions? We're looking for a Commercial Systems Lead to play a pivotal role in Project Falcon , one of Tarmac's most significant transformation programmes. In this role, you'll lead the delivery of Commercial domain solutions, ensuring business requirements are transformed into scalable, high-quality systems that support the future of our organisation. Working closely with Commercial, Technical, Integration and Delivery teams, you'll be the crucial link between business ambition and technical execution, helping drive successful programme outcomes while maintaining robust governance, quality and solution integrity. What You'll Be Doing As Commercial Systems Lead, you'll take ownership of stream-level solution delivery for the Commercial workstream, ensuring solutions are designed, configured, integrated and delivered in line with approved programme standards. Key responsibilities include: ? Converting approved Commercial requirements into functional specifications, technical designs and delivery plans. ? Leading solution design activities and maintaining the Commercial systems baseline. ? Coordinating configuration, development and integration work across internal teams and strategic partners. ? Assessing change impacts, managing dependencies and ensuring end-to-end traceability from requirement through to deployment. ? Defining and managing interfaces across enterprise platforms including SAP ECC, Salesforce and other business-critical systems. ? Facilitating solution workshops, balancing business needs with platform capabilities and programme standards. ? Supporting testing activities across system, integration, performance and security testing phases. ? Driving defect triage and resolution, ensuring issues are understood, owned and successfully remediated. ? Producing and maintaining high-quality technical documentation, support artefacts and solution records. ? Supporting programme readiness, cutover activities and successful go-live execution. ? Enabling smooth service transition and knowledge transfer into BAU support teams. ? Managing risks, issues, dependencies and progress reporting through programme governance. What We're Looking For You'll be a technically credible individual with strong stakeholder management skills and a proven track record of delivering complex enterprise systems change. You'll bring: Experience leading systems delivery within Commercial, Customer, Sales, Pricing, Order Management or related domains. The ability to translate business requirements into effective technical solutions and delivery roadmaps. Considerable knowledge of enterprise integrations, APIs, data flows and system interfaces. Experience coordinating suppliers, system integrators, developers, analysts and technical specialists. A structured approach to governance, traceability, risk management and quality assurance. Excellent communication skills with the confidence to influence both technical and non-technical stakeholders. Experience supporting testing, deployment, service transition and operational readiness activities. The ability to balance business priorities with technical architecture and programme standards. Desirable Experience Experience with one or more of the following would be highly beneficial: SAP Salesforce Order Management platforms Logistics or transportation systems Large-scale transformation programmes Manufacturing, distribution, construction materials or other operationally intensive industries Qualifications Degree in Information Technology, Systems Engineering, Computer Science or a related discipline, or equivalent professional experience. Relevant certifications such as ITIL, Architecture, Integration, Programme Delivery or platform-specific certifications are advantageous. Why Join Tarmac? This is an exciting opportunity to be at the heart of a major transformation programme, helping shape the technology landscape that will support Tarmac's future growth. You'll work with senior stakeholders, leading technology partners and cross-functional teams on a business-critical initiative where your expertise will have a real and lasting impact. Ready to lead the Commercial systems journey for Project Falcon? We'd love to hear from you. We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Tarmac is committed to being a Forces-friendly employer. If youre coming from a military background, well support your transition and help you build a successful career with us. Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you. Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited TPBN1_UKTJ

Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred. Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation). Own the Agentforce roadmap -

Our clients is a growing and ambitious Managed Services Provider delivering innovative IT solutions, cloud services, cybersecurity, communications, and digital transformation services to organisations across the UK. As part of our continued growth, they are seeking an experienced and driven Sales Manager to lead their Business Development and Account Management teams. This is a fantastic opportunity for a sales leader who thrives on developing high-performing teams, driving revenue growth, and creating a culture of accountability and success. The Role As Sales Manager, you will be responsible for leading and developing a team of Business Development Managers and Account Managers. You will create and execute sales strategies that drive new business acquisition, maximise customer retention, and increase revenue from existing clients. Working closely with the leadership team, marketing, technical consultants, and service delivery teams, you will play a key role in shaping the company's growth strategy and ensuring sales targets are consistently achieved. Key Responsibilities Leadership & Team Management Lead, coach, mentor, and develop a team of Business Development Managers and Account Managers. Set clear objectives, KPIs, and performance expectations. Conduct regular one-to-one meetings, performance reviews, and sales coaching sessions. Foster a high-performance culture focused on collaboration, accountability, and continuous improvement. Recruit, onboard, and develop sales talent.Sales Strategy & Growth Develop and implement sales plans to achieve company revenue and profitability targets. Drive new business opportunities across Managed Services, Cloud, Security, Connectivity, and Professional Services. Identify new markets, verticals, and growth opportunities. Build and maintain a strong sales pipeline across the team. Ensure accurate forecasting and reporting of sales performance.Account Management Oversee strategic customer relationships and key accounts. Support Account Managers in identifying cross-sell and upsell opportunities. Drive customer retention and long-term contract value. Ensure customers receive exceptional service and strategic account planning.Commercial Management Monitor sales metrics, pipeline health, conversion rates, and team performance. Support complex negotiations and contract discussions. Work alongside technical and service delivery teams to develop compelling customer solutions. Ensure CRM data accuracy and effective sales processes are maintained.Skills & Experience Essential Proven experience as a Sales Leader within an IT Managed Services Provider (MSP. Experience managing and developing Business Development and Account Management teams. Strong track record of achieving and exceeding sales targets. Excellent leadership, coaching, and people management skills. Strong understanding of consultative and solution-based selling. Experience managing sales pipelines and forecasting. Excellent communication, presentation, and negotiation skills. Proficiency with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics.At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Purpose of Your Role One of the UK's leading AV solutions specialists is recruiting for a Business Systems Analyst. As a Business Systems Analyst, you are the owner for Salesforce, and the process authority within our AI Enablement team. You turn what the business needs into a clear, prioritised roadmap - and, because you understand how work really flows, you are the person who spots where AI and automation can take work away and makes sure it lands in the systems people use every day. You own the backlog and set priorities by business value, applying process thinking before anything is built. That same understanding of how work flows is where the team finds its best enablement opportunities - you surface them, scope them, and hand them on to be built. You are also the working-level intelligent client to our managed service partner, translating business needs into well-scoped requirements so no work reaches them without that thinking applied first, while the AI Enablement Lead holds the commercial relationship and escalation. As Business Systems Analyst, own the backlog and roadmap for Salesforce, prioritising by business value; map and improve the processes those systems support, using that view to surface where AI and automation can remove work; act as the working-level intelligent client to our managed service partner; and build internal knowledge of how our systems work so capability sits with the business, not only with external partners. How You will do This Business Systems Ownership Own the backlog and roadmap for Salesforce, prioritising by business value and outcome rather than volume of requests Act as the single point of clarity for what the systems should do and why, working closely with the teams that rely on them Translate business needs into clear, well-scoped requirements and user stories, applying business process thinking before anything is built Act as the working-level intelligent client to our managed service partner - scoping and prioritising work day-to-day Make sure changes are tested, adopted, and actually deliver the intended benefit, rather than simply shippedEnabling AI & Automation Use your view of how work flows to surface where AI and automation can remove effort, building a pipeline of opportunities prioritised by value Hand well-scoped, genuinely useful problems to the AI Solutions Engineer and automation squad, staying involved through to adoption Embed AI capabilities into Salesforce and our core systems so they are part of how colleagues work day-to-day, not bolted on afterwards Make sure automation is applied to a sound process rather than layered over a broken one, so we improve how work is done rather than just speed up the messProcess & Improvement Map how work really flows across the business, identifying where processes break down, duplicate effort, or create manual work Redesign processes to be simpler and more effective before reaching for a system change Build and maintain internal knowledge of how our systems and processes work, reducing dependency on external partners and on any single individual What you will Bring Experience as a business analyst or product owner for Salesforce or a comparable business system, owning a backlog and roadmap Strong process analysis skills - you can map how work flows, spot where it breaks, and see where AI or automation could take it away The ability to sit with non-technical colleagues, understand the business goal, and translate it into clear, well-scoped requirements Confidence acting as an intelligent client to a delivery partner - you challenge, scope, and prioritise rather than simply passing requests through A pragmatic, value-led approach to prioritisation - you focus effort where it delivers most, and are comfortable saying not yet An interest in how AI and automation can improve everyday work, and the judgement to apply them to a sound process rather than a broken one Familiarity with Salesforce configuration and administration concepts, or the ability to learn our estate quickly A bias toward sustainable, documented ways of working over knowledge that lives in one person's headGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Customer Service & Export Coordinator Full Time | Competitive Salary | Office-Based Are you an experienced Customer Service professional with export knowledge who enjoys variety, problem-solving and building strong customer relationships? We are looking for a proactive and organised Customer Service & Export Coordinator to join a busy and growing team. This is a varied role that combines customer service, export administration and operational support, ensuring customers receive an exceptional experience while supporting the smooth movement of products across international markets. If you enjoy working in a fast-paced environment, are confident managing multiple priorities and take pride in delivering excellent service, we'd love to hear from you. The Role As a Customer Service & Export Coordinator, you will be responsible for supporting customers, processing export orders and coordinating with internal teams and logistics partners to ensure products are delivered efficiently and accurately. Key Responsibilities Customer Service Respond to customer enquiries via telephone, email and online channels. Deliver an outstanding customer experience at every interaction. Process orders, replacements and warranty claims. Handle customer complaints professionally and efficiently. Build positive relationships with customers and internal stakeholders. Maintain accurate customer records and documentation. Export & Order Processing Process export orders accurately and efficiently. Ensure all export and import requirements are met for individual countries. Prepare and manage export documentation. Liaise with third-party logistics providers regarding shipments and deliveries. Investigate and resolve shipment queries and issues. Support customers with delivery tracking and logistics enquiries.About You: We are looking for someone who combines excellent customer service skills with strong administrative and export experience. Essential Skills & Experience Minimum 2-3 years' experience in a customer service, customer support or export administration role. Experience of export/import processes and documentation. Excellent verbal and written communication skills. Strong administrative skills and attention to detail. Experience working in a fast-paced environment. Experience using Salesforce, SAP or similar CRM/ERP systems. Additional language skills. Technical customer service experience. Why Apply? Varied role combining customer service, exports and operations. Opportunity to work with international customers and suppliers. Supportive and collaborative working environment. Career development opportunities. Exposure to technical products and export operations. A role where no two days are the same. If you're passionate about customer service, enjoy coordinating international shipments and have the attention to detail needed to manage export processes effectively, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Maintain accurate pipeline/forecast hygiene in Salesforce. Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with

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