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Management AccountantLocation: Southampton \n Job Type: Full-time, 12-month Fixed Term Contract \n Your New Company \n A growing and forward-thinking organisation is seeking a proactive and detail-oriented Management Accountant to join its finance team for a 12-month maternity contract cover. This is an excellent opportunity for an experienced finance professional looking to develop their career within a supportive environment, to undertake a broad range of management accounting responsibilities within a PE-backed environment. \n Your New Role \n As Management Accountant, you will play a key role in delivering accurate financial reporting, supporting business decision-making and collaborating with stakeholders across the wider business. You will work closely with senior finance leaders whilst taking ownership of month-end activities and management reporting. \n Key responsibilities will include: \n\n • Preparing and reviewing balance sheet and profit & loss reconciliations.\n, • Producing accurate monthly management accounts, including variance analysis and commentary.\n, • Supporting business projects by providing financial insight and analysis.\n, • Collating payroll information and liaising with external payroll provider.\n, • Assisting with day-to-day finance operations and supporting junior members of the team.\n, • Acting as a first point of contact for internal finance queries and ensuring timely resolution.\n, • Identifying opportunities to improve processes and enhance reporting efficiency.\n\n What You'll Need to Succeed \n To be successful in this role, you will have: \n\n • A strong understanding of management accounting principles and financial controls.\n, • Advanced Excel skills.\n, • Excellent communication and stakeholder management skills.\n, • The ability to work independently and manage competing priorities in a fast-paced environment.\n, • Experience using QuickBooks and Salesforce would be advantageous.\n\n What You'll Get in Return \n\n • Study support towards a recognised accounting qualification.\n, • The opportunity to work closely with experienced finance leaders.\n, • Exposure to a variety of finance projects and business stakeholders.\n, • A supportive environment focused on professional development and career progression.\n\n What You Need to Do Now \n If you're interested in this opportunity, apply today or contact Hays for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ABOUT VISTAGE \n Vistage is the world's largest CEO peer advisory organisation, celebrating its 70th anniversary in 2027. Founded in 1957 and headquartered in San Diego, Vistage brings together more than 45,000 members across 40 countries through confidential peer groups, one-to-one executive coaching, and world-class thought leadership from expert speakers. \n In the UK and Ireland, Vistage supports over 1,100 members: the CEOs, founders, and senior leaders of the businesses that build Britain and Ireland. Members meet monthly in curated groups led by a Vistage Chair, an accomplished business leader who facilitates group discussion and challenges thinking. Backed by a network of more than 130 accredited speakers delivering over 600 sessions annually across the UK and Ireland, Vistage CEO members grow their companies 2.2 times faster than average SMEs. \n \n THE OPPORTUNITY \n For the CEOs sitting in a Vistage group, access to world-class speakers is one of the most valued parts of the membership experience. Every one of the 600+ sessions delivered each year depends on smooth coordination behind the scenes: getting the speaker a Chair has requested booked in, keeping that booking on track, and stepping in quickly whenever plans change. \n This role is the operational engine of the Speakers Programme. You will own the booking process, rescheduling, and day-to-day relationship management for a roster of around 130+ accredited speakers, working closely with the Speaker Programme Manager to make sure speakers feel supported and Chairs get the speakers they want, when they want them. \n This is a hands-on, detail-driven role in a small, tight-knit team. You'll be the first point of contact for speakers day-to-day, the person Chairs turn to when they submit their speaker wishlist or need a last-minute replacement, and the one who keeps the roster's information accurate and its calendar full. \n \n RESPONSIBILITIES \n Speaker Booking & Scheduling \n\n • Collaborate with the Speaker Programme Manager to manage speaker bookings for Vistage groups, providing data-driven insights and support to ensure effective scheduling.\n, • Receive and process Chairs' speaker wishlists, requesting the booking with the relevant speaker and ensuring all speaker bookings are accurately recorded in the Matrix system, and that correct information is displayed on MyVistage.\n, • Own booking confirmations end-to-end via the speaker bookings system.\n, • Handle cancellations and rescheduling as they arise, keeping Chairs and speakers informed throughout, including replacement speakers at short notice when a booked speaker has to cancel minimising disruption to the group.\n, • Escalate roster gaps, quality concerns, or emerging speaker needs to the Speaker Programme Manager promptly and clearly.\n\n Speaker Content & Onboarding \n\n • Collaborate with the Speaker Programme Manager to ensure new speakers are secured, booked, and onboarded efficiently, meeting Vistage's high benchmarks for both content and delivery.\n, • Support ongoing speaker performance evaluations and feedback processes, providing data to help improve speaker content and delivery.\n, • Conduct regular content audits, to recommend revisions and keep speaker materials up to date.\n, • Work with speakers to upload their presentation, handouts and short video content, to keep them visible to member and Chairs.\n\n Roster & Data Administration \n\n • Keep the speaker database current: contact details, topics, accreditation status, and session history.\n, • Coordinate and assist in the planning and organisation of the Annual Vistage Speaker Awards.\n\n \n EXPERIENCE \n\n • Strong administrative skills with an eye for detail and an excellent telephone manner.\n, • The ability to multi-task and to prioritise\n, • Team player whilst having the ability to work autonomously.\n, • Confident with virtual platforms including Zoom and Microsoft Teams\n, • Full clean driving licence\n\n Skills \n\n • Excellent written and verbal communication, with the confidence to deal directly with Chairs and speakers.\n, • Proficient in Microsoft Office, particularly Salesforce, PowerPoint and Excel\n\n Key attributes \n\n • Organised, detail-orientated with the ability to manage multiple tasks and prioritise effectively\n, • Strong problem-solver with sound logistical judgement\n, • Comfortable working independently and as part of a small team\n, • Reliable and trustworthy, full clean driving licence required\n, • Able to work well both as part of a team and independently.\n\n \n COMPENSATION \n Competitive base salary, plus performance-related incentive. Details discussed at interview stage. \n \n THE VISTAGE CULTURE \n Vistage UK & Ireland is collaborative, fast-moving, and energetic. We back self-starters who bring ideas, take ownership, and enjoy the work. People who thrive here are commercially sharp, professionally generous, and good company on a long event day. You'll be joining a business that is being rebuilt for ambition, with the prestige of a 70-year-old global organisation and the agility of a UK leadership team that is determined to win. \n If you want to be part of a growing business that is not a start-up, one that has been in the UK for 37 years and is backed by a global network that has been doing this for nearly 70, let's talk.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

About Le Creuset: At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story. The Recipe for Success: Role Summary The Ecommerce Trading Manager is responsible for driving online sales, conversion, and profitability across Le Creuset's direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities and optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role. Ingredients: Key Responsibilities Commercial Trading & Performance Own the day-to-day trading performance of ecommerce for the cluster of markets to hit monthly budget targets. Optimise local websites to drive profitable revenue with a focus on conversion, average order value and margins. Build yearly revenue ambitions using structured commercial building blocks, while actively mapping potential risks and growth opportunities. Execute the regional promotion and trading calendar in line with local priorities, feeding key insights into wider team including Category Merchandising. Establish regular trade governance by delivering weekly and monthly trading insights, making recommendations and implementing actions to improve commercial performance. Partner with Supply Chain and Category Merchandising to forecast, monitor sell through and capture additional demand opportunity or potential stock use initiatives. Onsite Merchandising and User Journey Optimisation Oversee digital site merchandising, activating product launches, seasonal campaigns and promotion with stock availability. Enhance onsite product discovery by continually monitoring and adjusting search functionality, filters, navigation bars and product landing pages. Partner with digital marketing to align customer acquisition channels with onsite activation to streamline user journeys, limit drop off and prioritise conversion. Champion continuous improvement using Google Analytics, PowerBi (and some markets Content Square) to monitor user behaviour and fix performance leaks. Partner with Head of Commercial Ecommerce and champion local data to improve website functionality. Partner with Ecommerce Operations to drive website functionality, health, and experience satisfaction. Assist in briefing of localized content asset to guide digital assets and onsite merchandising. The Perfect Blend: What Were Looking For Essential Ingredients 4+ years experience in ecommerce or digital trading and merchandising. Strong commercial acumen with experience trading a consumer retail or premium lifestyle brand. Comprehensive analytical skills with the ability to interpret data and identify actionable insights with experience using Google Analytics and other data visualisation tools. Experience in ecommerce platforms such as Salesforce Commerce Cloud, Shopify, Magento or similar. Strong stakeholder management skills and ability to influence. Excellent communication and presentation abilities. Added Flavour Experience with premium homeware, kitchenware, lifestyle or luxury retail. Knowledge of CRO tools and testing methodologies. Understanding of digital acquisition channels and customer lifecycle marketing. Your Taste Enthusiasm and curious to learn, up for bringing ideas to the table. Ability to manage multiple priorities in a fast paced environment. Strong communicator, working well autonomously and as part of a global team. Proactive and curious, working efficiently to drive most business value. What success looks like: Consistently delivers ecommerce sales targets. Improves conversion and customer engagement metrics. Provides actionable insights that drive commercial growth. Creates a seamless and premium digital customer experience aligned with the Le Creuset brand. Why Join Our Table? At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments. Diversity & Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential. JBRP1_UKTJ

The AVP, CRM is accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer and experience reaches the right customer at the right time across owned channels. The role plays a central leadership role in scaling Carnival UK's marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: • Lead and define the CRM and customer engagement strategy across the full guest lifecycle, including prospect nurture, pre-cruise, onboard, post-cruise and repeat booking activity., • Lead the activation of customer data to deliver personalised communications and experiences at scale across owned channels, driving engagement, conversion and loyalty., • Serve as the centre of excellence for the CRM marketing technology ecosystem, including Salesforce and Adobe Experience Platform, defining the vision, roadmap and prioritisation of use cases., • Build and lead a high-performing CRM function while providing enterprise leadership across brands, functions and markets to drive CRM transformation and commercial performance. Essential Experience Required: • Extensive senior leadership experience within CRM (ideally Salesforce), lifecycle marketing or customer marketing in a large, complex organisation., • Proven ownership of CRM strategy, operating models and large-scale performance outcomes., • Demonstrable experience driving commercial impact and customer value through CRM activity., • Proven leadership of senior managers and multi-disciplinary teams., • Strong experience influencing Executive Leadership Teams and senior commercial stakeholders., • Experience operating within regulated environments, with responsibility for governance, risk and compliance. Why Join Us? Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK04, offered as a full time position, on a permanent basis, with an offering of hybrid work including up to two days from home. Read our employee experience guide to learn more about life as a Carnival UK colleague here . We're more than just a holiday company; we're a community that values work-life balance, personal growth, and wellbeing. As part of our team, you'll enjoy: • Annual bonus, • Employee Shares Plan, • Minimum 25 days leave, bank holiday allowance and holiday trading scheme, • Contributory Defined Contribution Pension scheme, • Employee Discounted Cruising plus Friends and Family offers, • A friendly welcome with help settling in Regular office events including live entertainment, lifestyle events and charity partner fundraisers • Extensive learning and development opportunities, • Employee-led networks, • Employee Assistance and Wellbeing programmes, • Recognition scheme with prizes and awards, • Company paid private medical and dental insurance and health assessment, • In-house Occupational Health help and access to digital GP, • Life Assurance, • Parental and adoption leave, • Electric Car and Cycle to Work schemes, • Onsite restaurant offering range of healthy cooked and grab and go meals, • Discounted retail and leisure via discounts portal #Job Functions: Business Development; Product Management; Sales; #J-18808-Ljbffr

Sales Account Manager We currently have an excellent opportunity for a Sales Account Manager to join a friendly and busy sales team for a leading engineering company based in Southampton. Introduction The Sales Account Manager with be responsible for maintaining and growing sales revenue accounts in the Europe territory by ensuring an excellent customer experience across a full range of the sites products. We are looking for someone with experience in building strong relationships with technical customers and understanding their products, as well as the sites materials and how they are used as part of their products. With the key accounts you'll need to understand why they use the products as well as whether they fit into their businesses as a strategic partner or just as a supplier, for this we are looking for experience in probing customers to uncover hidden information and motivations. Responsibilities: To provide customers with excellent customer service and support Communicate frequently with customers by telephone, e-mail, virtual platforms and occasional travel to Europe for face to face meetings. Prepare quotes and technical information for customer applications Liaise with the Production and Quality Manager to ensure that customer requirements are met and also with Engineering to ensure product specifications are fit for purpose Assist with commercial screening for new product requests Assist in day-to-day customer facing tasks to support the needs of the business including order verification reviews, working with outside vendors, assisting finance with past due invoices, assisting marketing with content and customer specific input, and other task as needed. Attend and participate in international and regional trade shows and conferences when required. Identify new leads for potential customers to scope extent of the business opportunity Respond to sales inquiries Maintain accurate forecasts for customers and products Ideal Experience: The ideal candidate will have a proven sales account management background, ideally within a technical sales or technical customer service role. A good team player with excellent communication and documentation skills and a customer focussed approach. Computer literate in relevant software including Word, Excel, Access, SAP and Salesforce (training provided where required) Desirable A Degree within engineering / manufacturing or scientific discipline would be beneficial. Being fluent in any European languages would be highly advantageous, however not essential Exposure to different cultures in Europe would also be beneficial for this role. Salary £ 38K - £ 40K basic & commission opportunities Hours Monday to Friday with a hybrid opportunity of 3 days in the office and 2 from home, after probation period. Benefits Hybrid working Pension: 7% employer. Private health and dental care Life assurance: 4 x basic pay Subsidised gym membership Cycle to work scheme If you could be interested in this excellent Sales Account Manager role, please apply and we'll be in touch to discuss further. TPBN1_UKTJ

Senior Digital Marketing Analyst - B2B SaaS Outside IR35 Contract Remote, UK A contract opportunity for a Senior Digital Marketing Analyst to help transform digital experience and paid campaign performance for a fast-growing B2B SaaS business. The Senior Digital Marketing Analyst will own how performance is measured and understood across the full digital journey, web, paid, content and conversion, turning data into clear insights that shape decisions, improve buyer experience and drive pipeline growth. The Senior Digital Marketing Analyst will own executive dashboards and KPI frameworks, but this is not a traditional reporting role. You'll be embedded with the digital team, genuinely curious about the mechanics of web, campaign and digital strategy, analysing how buyers move through the journey, identifying friction points and high-intent behaviour, and surfacing high-conviction recommendations to scale digital marketing. AI is central to how this role operates, with LLMs and AI-assisted workflows used daily to accelerate analysis, QA and insight generation. The Senior Digital Marketing Analyst will help monitor how the business appears in AI-driven answers and search experiences, and measure the impact of structured content, schema and discoverability efforts, including traffic and engagement sourced from LLMs and answer engines. Senior Digital Marketing Analyst - Key Requirements: • Strong B2B experience essential, ideally within a SaaS environment, with experience working with enterprise clients and understanding complex, long B2B sales cycles, • Strong hands-on experience with GA4, GTM, HubSpot, Salesforce and BI tools (e.g. Power BI, Tableau, Supermetrics), • Strong digital attribution experience, with a clear understanding of how to measure and attribute performance across digital channels and the full customer journey, • Proven ability to turn complex data into clear insights, recommendations and executive-ready dashboards, • Experience auditing and improving tracking and tagging for accurate, scalable data collection, • Experience designing and operationalising experimentation and A/B testing programs, • Working knowledge of SEO and AI-driven search (AEO/LLMO), with genuine curiosity about digital discoverability trends, • Comfortable using AI tools (e.g. Claude, ChatGPT) in everyday analytics work, • Strategic, ownership-oriented mindset, with strong communication skills to influence cross-functionally This Senior Digital Marketing Analyst contract offers genuine scope to build the measurement foundation, improve digital attribution and shape digital growth strategy for a fast-growing B2B SaaS business. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. JBRP1_UKTJ

Marketing Analyst - B2C Home based/UK £40,000-45000 Plus Benefits My client specialise in securing continuing Healthcare funding for who people who require treatment, are looking to recruit a Marketing Analyst is responsible for collecting, analysing and interpreting marketing and business data to provide insights that drive customer acquisition, engagement, retention and revenue growth. The role supports strategic decision-making by measuring marketing performance across digital and offline channels, identifying trends, and recommending data-driven improvements to campaign effectiveness and return on investment. Responsibilities: Marketing Performance Analysis • Analyse marketing campaign performance across digital and traditional channels., • Monitor key performance indicators (KPIs) including:, • Lead volume, • Cost per lead (CPL), • Cost per acquisition (CPA), • Return on investment (ROI), • Conversion rates, • Customer lifetime value (CLV), • Produce regular reports, dashboards and performance reviews., • Identify trends, opportunities and areas for improvement. Data Management & Reporting • Collect and validate data from multiple sources including CRM systems, Google Analytics, advertising platforms and marketing automation tools., • Develop automated reporting processes and dashboards., • Maintain data integrity and ensure accurate reporting., • Present findings and recommendations to stakeholders in a clear and actionable format. Customer & Market Insights • Analyse customer behaviour, demographics and buying patterns., • Conduct segmentation analysis to support targeted marketing campaigns., • Monitor market trends, competitor activity and industry developments., • Support market research initiatives and customer surveys. Digital Marketing Analytics • Track website performance using analytics platforms., • Analyse user journeys, conversion funnels and campaign attribution., • Evaluate SEO, PPC, social media and email marketing effectiveness., • Support A/B testing and conversion rate optimisation initiatives. Strategic Support • Support annual marketing planning and budget allocation., • Provide insight into channel performance and future investment opportunities., • Help forecast lead generation, acquisition costs and campaign outcomes. Skills required: • Minimum 2 years' experience in a marketing analytics or marketing insights role., • Experience working with CRM and analytics platforms., • Strong understanding of marketing metrics and campaign measurement., • Experience producing reports and presenting insights to stakeholders., • Experience with marketing automation platforms., • Experience within a lead-generation or service-based business., • Knowledge of customer journey mapping and attribution modelling., • Advanced Microsoft Excel skills including pivot tables, lookup functions and data modelling., • Strong numerical and analytical capability., • Understanding of database principles and data visualisation., • Experience with Google Analytics, Google Ads, Power BI/Tableau, CRM systems (e.g. Hubspot, Zoho, Salesforce) JBRP1_UKTJ

The role requires leading complex data migration activities, ensuring data quality and auditability, and shaping the migration approach for a Salesforce-enabled modern platform.

Provides frontline customer support via phone, email, and live chat for a health services provider, handling inquiries, booking appointments, and maintaining records in Salesforce.

Sales Account Manager We currently have an excellent opportunity for a Sales Account Manager to join a friendly and busy sales team for a leading engineering company based in Southampton. Introduction The Sales Account Manager with be responsible for maintaining and growing sales revenue accounts in the Europe territory by ensuring an excellent customer experience across a full range of the sites products. We are looking for someone with experience in building strong relationships with technical customers and understanding their products, as well as the sites materials and how they are used as part of their products. With the key accounts you'll need to understand why they use the products as well as whether they fit into their businesses as a strategic partner or just as a supplier, for this we are looking for experience in probing customers to uncover hidden information and motivations. Responsibilities: • To provide customers with excellent customer service and support, • Communicate frequently with customers by telephone, e-mail, virtual platforms and occasional travel to Europe for face to face meetings., • Prepare quotes and technical information for customer applications, • Liaise with the Production and Quality Manager to ensure that customer requirements are met and also with Engineering to ensure product specifications are fit for purpose, • Assist with commercial screening for new product requests, • Assist in day-to-day customer facing tasks to support the needs of the business including order verification reviews, working with outside vendors, assisting finance with past due invoices, assisting marketing with content and customer specific input, and other task as needed., • Attend and participate in international and regional trade shows and conferences when required., • Identify new leads for potential customers to scope extent of the business opportunity, • Respond to sales inquiries, • Maintain accurate forecasts for customers and products Ideal Experience: • The ideal candidate will have a proven sales account management background, ideally within a technical sales or technical customer service role., • A good team player with excellent communication and documentation skills and a customer focussed approach., • Computer literate in relevant software including Word, Excel, Access, SAP and Salesforce (training provided where required) Desirable • A Degree within engineering / manufacturing or scientific discipline would be beneficial., • Being fluent in any European languages would be highly advantageous, however not essential, • Exposure to different cultures in Europe would also be beneficial for this role. Salary £38K - £40K basic & commission opportunities Hours Monday to Friday with a hybrid opportunity of 3 days in the office and 2 from home, after probation period. Benefits • Hybrid working, • Pension: 7% employer., • Private health and dental care, • Life assurance: 4 x basic pay, • Subsidised gym membership, • Cycle to work scheme If you could be interested in this excellent Sales Account Manager role, please apply and we'll be in touch to discuss further

POSITION SUMMARY The Senior Sales Manager , Groups and Mice is responsible for proactively soliciting and managing business within Groups and The MICE segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales. The Senior Groups Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the MICE/ Groups segment, manage a profile of Corporate and Third parties in groups/conference and working collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Sales Manager Groups actively manages account production, identifies new business opportunities and works along side the events team and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels including utilization of Opera S & C and SFA Service with Purpose Take full responsibility for each guest interaction and personalize experiences by listening and responding to guest cues. Consistently deliver the hotel and brand's service standards. Be knowledgeable about the hotel, its history, the Navigator, and attend daily meetings. Actively participate in all training sessions and briefings and support a departmental orientation program for new starters to receive the appropriate new hiring training to successfully perform their job. Be a committed and supportive team member and Foster strong, positive relationships with colleagues. Share ideas and creative solutions to enhance the workplace and guest experience. Stay updated using on-the-job training tools. Support performance appraisals and take ownership of your development. Maintain open, collaborative relationships with all team members and foster a good team environment. Follow Marriott's financial policies and procedures. Sign relevant declarations if handling cash, keys, or cards regularly. Core Work Activities Ensures that all proactive sales support, reactive sales & event management are given the correct information to ensure that they can carry out their roles effectively. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. effectively responds to and handles guest problems and complaints. Reviews meeting planner results to understand level of guest satisfaction; continuously strives to improve service performance. Supporting operational team with Lobby host and Manager on Duty. Establish and maintain open, collaborative relationships with ambassadors and ensures ambassadors do the same within the team. Responds to incoming group/catering opportunities for the hotel that are outside parameters of the Event Booking Centre. Handles all opportunities for incentive business for the Hotel. Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals. Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information. Utilise Opera S&C and SFA to manage sales & account relationships, as well as group/banqueting bookings. Ensure that information is correct, up to date and the database is current. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Works with the Revenue Management Team to ensure that correct tracking data is collected and recorded. Focuses on building the unit's top line revenue by proactively soliciting and managing group/catering related opportunities. Achieves individual and team sales goals to enable business success. The position will be targeted primarily to develop new business in the group/event segment for the existing year and to a great degree will be targeted to deliver contracted business for future years. Clear market responsibility, as well as targets based against the hotel's budgets will ensure a focused approach. The targets will be based around revenue production in the following markets: Groups & Catering (banqueting) Ensures sales information provided to Event Management is accurate, complete and timely and enables units to meet or exceed guest expectations. Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. Supporting operational team with Lobby host and Manager on Duty Driving Revenue and Sales Performance Managing Sales Activities Develops and implements a proactive solicitation strategy to increase revenue within assigned segment. Conducts regular account reviews and develops strategies to grow key accounts. Keeps and maintains an updated data base and provides weekly, monthly and quarterly reports. Maintains accurate forecasting and sales reporting within Marriott systems. Monitors market trends, competitor activity and customer demand to identify opportunities for revenue growth. Enhances client relationships, and ensures timely feedback ( within Mariott guidelines) Collaborates with Marketing to develop promotional initiatives targeting entertainment clients. Works closely with the Events and Operations teams to ensure seamless execution of client stays and events Proactively solicits new business within the Groups/MICE Segment to achieve individual and hotel revenue goals. Develops and manages a portfolio of key Groups /MICE accounts including TMC, Corporate, Event companies Achieves assigned room night, revenue and account production targets Monthly, Quarterly and Yearly. Conducts off site sales calls, client meetings, presentations and site inspections to secure business. Conducts weekly on site inspections and fam trips at the hotel to secure business and showcase the hotel and showcase the hotel's facilities and services. Prepares and executes sales plans for assigned market segments. Utilizes Marriott sales systems including SFA, CVENT knowledge Mar RFP is helpful and Salesforce to manage leads, track production and maintain account activity. Works with Revenue Management to support pricing strategies and optimize the mix of business across the entertainment and group segments. Participates in trade shows, networking events and industry activities to promote the hotel and develop new client relationships. Building Successful Relationships Builds and maintains strong relationships with key clients within the Groups and Mice Segment. Establishes effective partnerships with internal stakeholders including Revenue Management, Event Management and Operations teams. Collaborates with Marriott above-property sales teams including Market Sales Offices and Global Sales Organization to maximize sales opportunities. Ensures strong client communication throughout sales and event lifecycle ensuring Exceptional Guest Experience Ensures all client expectations are clearly communicated to operational departments. Works closely with event and operations teams to ensure successful delivery of client events Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities, effectively manages and develops relationships with key internal and external stakeholders. Ensuring Exceptional Guest Experience Ensures all client expectations are clearly communicated to operational departments. Works closely with event and operations teams to ensure successful delivery of client events Conducts site inspections and familiarization trips to showcase the hotel's facilities and services. Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement. Getting your finances in order: Comprehend budgets and operating reports as needed to assist in the financial management of Event Management. Carries out all financial tasks in the absence of the Director of Event Management. Participate in the management of department's controllable expenses to achieve or exceed budgeted goals Comply with all Marriott International policies and procedures, specifically in relation to financial reporting, sign-offs and procedures You know you're doing a great job when you Achieves a minimum of a P rating in annual performance review Is being recognized by guests for extraordinary hospitality and product knowledge ESS scores are improving It's important that you: Perform other related tasks as assigned by leadership. Comply with Marriott International Hotels Limited policies and procedures. Work the hours as required to do your job but normally not less than your contracted hours. Guest / Client Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for the wider sales team. Supporting Departmental and Organizational Goals Supports the Sales & Marketing team in achieving overall departmental revenue goals. Participates in the annual budgeting and sales planning process. Maintains compliance with brand standards and Marriott International policies and procedures. Demonstrates the values of Marriott's service culture and supports the company's customer service standards. Doing your bit for the people around you: Support a departmental orientation program for new starters to receive the appropriate new hiring training to successfully perform their job. Ensure ambassadors are cross-trained to support successful daily operations. Use all available on the job training tools for ambassadors; supervises on-going training initiatives and conducts training when appropriate. Establish and maintain open, collaborative relationships with ambassadors and ensures ambassadors do the same within the team Key Performance Indicators (KPIs) Achievement of assigned room night and revenue targets Growth of Group/ MICE account production Conversion of RFP opportunities and new business leads Sales activity metrics including sales calls, site inspections and client engagements Client satisfaction and repeat business levels Contribution to overall hotel RevPAR and market share performance Other Responsibilities Attends departmental and commercial strategy meetings as required as well as prepares reports for Commercial/ Strategy Meetings Maintains accurate records within Marriott sales systems. Performs other duties as assigned to meet business needs. Comprehend budgets and operating reports as needed to assist in the financial management of Event Management. Carries out all financial tasks in the absence of the Director of Event Management. Participate in the management of department's controllable expenses to achieve or exceed budgeted goals Comply with all Marriott International policies and procedures, specifically in relation to financial reporting, sign-offs and procedures You know you're doing a great job when you: Achieve a minimum of a P rating in annual performance review Are being recognized by guests for extraordinary hospitality and product knowledge ESS scores are improving It's important that you: Perform other related tasks as assigned by leadership. Comply with Marriott International Hotels Limited policies and procedures. Work the hours as required to do your job but normally not less than your contracted hours. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Entertainment Manager - Entertainment Segment is responsible for proactively soliciting and managing business within the Entertainment segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales & Marketing. The Senior Entertainment Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the Entertainment segment, including production companies, studios and talent agencies. The Senior Entertainment Manager works collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Entertainment Manager actively manages account production, identifies new business opportunities, and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels. CORE WORK ACTIVITIES Driving Revenue and Sales Performance Proactively solicits new business within the Entertainment Segment to achieve individual and hotel revenue goals. Develops and manages a portfolio of key entertainment accounts including production companies and film studios. Achieves assigned room night, revenue and account production targets. Conducts outside sales calls, client meetings, presentations and site inspections to secure business. Prepares and executes sales plans for assigned market segments. Utilizes Marriott sales systems including CI/TY (Customer Information Tool), MarRFP and Salesforce to manage leads, track production and maintain account activity. Works with Revenue Management to support pricing strategies and optimize the mix of business across the entertainment and group segments. Participates in trade shows, networking events and industry activities to promote the hotel and develop new client relationships. Managing Sales Activities Develops and implements a proactive solicitation strategy to increase revenue within assigned segment. Conducts regular account reviews and develops strategies to grow key accounts. Maintains accurate forecasting and sales reporting within Marriott systems. Monitors market trends, competitor activity and customer demand to identify opportunities for revenue growth. Collaborates with Marketing to develop promotional initiatives targeting entertainment clients. Works closely with the Events and Operations teams to ensure seamless execution of client stays and events. Building Successful Relationships Builds and maintains strong relationships with key entertainment clients. Establishes effective partnerships with internal stakeholders including Revenue Management, Event Management and Operations teams. Collaborates with Marriott above-property sales teams including Market Sales Offices and Global Sales Organization to maximize sales opportunities. Ensures strong client communication throughout the sales and event lifecycle. Ensuring Exceptional Guest Experience Ensures all client expectations are clearly communicated to operational departments. Works closely with event and operations teams to ensure successful delivery of client programs. Conducts site inspections and familiarization trips to showcase the hotel's facilities and services. Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement. Guest / Client Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for the wider sales team. Supporting Departmental and Organizational Goals Supports the Sales & Marketing team in achieving overall departmental revenue goals. Participates in the annual budgeting and sales planning process. Maintains compliance with brand standards and Marriott International policies and procedures. Demonstrates the values of Marriott's service culture and supports the company's customer service standards. Key Performance Indicators (KPIs) Achievement of assigned room night and revenue targets Growth of entertainment account production Conversion of RFP opportunities and new business leads Sales activity metrics including sales calls, site inspections and client engagements Client satisfaction and repeat business levels * Contribution to overall hotel RevPAR and market share performance What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Entertainment Manager - Entertainment Segment is responsible for proactively soliciting and managing business within the Entertainment segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales & Marketing. The Senior Entertainment Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the Entertainment segment, including production companies, studios and talent agencies. The Senior Entertainment Manager works collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Entertainment Manager actively manages account production, identifies new business opportunities, and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels. CORE WORK ACTIVITIES Driving Revenue and Sales Performance Proactively solicits new business within the Entertainment Segment to achieve individual and hotel revenue goals. Develops and manages a portfolio of key entertainment accounts including production companies and film studios. Achieves assigned room night, revenue and account production targets. Conducts outside sales calls, client meetings, presentations and site inspections to secure business. Prepares and executes sales plans for assigned market segments. Utilizes Marriott sales systems including CI/TY (Customer Information Tool), MarRFP and Salesforce to manage leads, track production and maintain account activity. Works with Revenue Management to support pricing strategies and optimize the mix of business across the entertainment and group segments. Participates in trade shows, networking events and industry activities to promote the hotel and develop new client relationships. Managing Sales Activities Develops and implements a proactive solicitation strategy to increase revenue within assigned segment. Conducts regular account reviews and develops strategies to grow key accounts. Maintains accurate forecasting and sales reporting within Marriott systems. Monitors market trends, competitor activity and customer demand to identify opportunities for revenue growth. Collaborates with Marketing to develop promotional initiatives targeting entertainment clients. Works closely with the Events and Operations teams to ensure seamless execution of client stays and events. Building Successful Relationships Builds and maintains strong relationships with key entertainment clients. Establishes effective partnerships with internal stakeholders including Revenue Management, Event Management and Operations teams. Collaborates with Marriott above-property sales teams including Market Sales Offices and Global Sales Organization to maximize sales opportunities. Ensures strong client communication throughout the sales and event lifecycle. Ensuring Exceptional Guest Experience Ensures all client expectations are clearly communicated to operational departments. Works closely with event and operations teams to ensure successful delivery of client programs. Conducts site inspections and familiarization trips to showcase the hotel's facilities and services. Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement. Guest / Client Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for the wider sales team. Supporting Departmental and Organizational Goals Supports the Sales & Marketing team in achieving overall departmental revenue goals. Participates in the annual budgeting and sales planning process. Maintains compliance with brand standards and Marriott International policies and procedures. Demonstrates the values of Marriott's service culture and supports the company's customer service standards. Key Performance Indicators (KPIs) Achievement of assigned room night and revenue targets Growth of entertainment account production Conversion of RFP opportunities and new business leads Sales activity metrics including sales calls, site inspections and client engagements Client satisfaction and repeat business levels * Contribution to overall hotel RevPAR and market share performance What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

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