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Role: Service Manager\n Type: Fixed Term Contract\n Location: Newcastle (Hybrid 3 days onsite)\n Duration: 12 months\n Clearance Required: SC Eligible\n \n About the Role\n \nWe are seeking an experienced and commercially minded Service Manager to join a growing team delivering critical services for high-profile clients. This is an excellent opportunity to take ownership of service delivery, manage key client relationships, lead multidisciplinary teams, and help drive continuous improvement across a complex operational environment.\n \n Based in Newcastle, this hybrid position offers the opportunity to work closely with clients, technical teams, and senior stakeholders while contributing to both operational success and future business growth.\n \n Relocation candidates are strongly encouraged to apply.\n \n Key Responsibilities\n\n • Act as the primary point of contact for service delivery activities and client engagement.\n, • Develop a deep understanding of client business needs and align service delivery accordingly.\n, • Translate technical concepts and information into clear business-focused communication for stakeholders.\n, • Manage significant service issues, escalations, and incidents while maintaining strong client relationships.\n, • Lead and motivate multidisciplinary teams to achieve service objectives and operational excellence.\n, • Plan and oversee short, medium, and long-term service improvement initiatives.\n, • Drive continuous service improvement and operational efficiency across the account.\n, • Facilitate commercial conversations with clients, identifying opportunities to expand existing services and Statements of Work (SoW).\n, • Ensure services are delivered in line with agreed service levels, governance frameworks, and contractual obligations.\n, • Promote the adoption and practical application of AI tools to enhance team productivity and deliver additional value to clients.\nEssential Skills & Experience\n\n, • Proven experience in a Service Manager or similar service delivery leadership role.\n, • Strong understanding of IT service management principles and ITIL-aligned delivery practices.\n, • Experience managing services at scale and leading cross-functional teams.\n, • Ability to understand technical solutions and translate them into business outcomes.\n, • Excellent stakeholder management and client engagement skills.\n, • Demonstrated experience handling major incidents, escalations, and service challenges.\n, • Strong organisational and planning capabilities with experience delivering against strategic objectives.\n, • Commercial awareness with the ability to identify and develop growth opportunities within existing client accounts.\n, • Service-oriented mindset with a collaborative and professional approach.\n, • Experience using AI tools in day-to-day operations and an understanding of how AI can create value for clients.\nDesirable\n\n, • ITIL certification.\n, • Experience working within public sector or government environments.\n, • Knowledge of service transition, continual service improvement, and governance frameworks.\nSecurity Clearance\n \nDue to the nature of the work, applicants must be eligible to obtain UK Government Security Clearance.\n \n Apply Now\n \nIf you're an experienced Service Manager with a passion for client success, service excellence, and team leadership, we'd love to hear from you.

Location: Wellington Pl, Leeds LS1, UK; Water St, Liverpool, UK; New Bailey St, Salford M3 5AX, UK; Newcastle upon Tyne, UK; Unity Sq, Nottingham NG2, UK; Preston, UK; London Borough of Newham, UKSalary: 71,725 - 87,612 per yearEmployment: FlexibleCategory: FinancePosted: 2026-08-26Valid to: 2026-09-09Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC are hiring a Senior Audit Manager to join our award-winning Internal Audit team driving excellence at HMRC. We are recruiting a Senior Audit Manager (SAM) who will be one of the leaders in our internal audit team to deliver high quality internal audit and help HMRC improve. We need people who can bring practicality, pragmatism and customer focus along with strong audit technical knowledge and experience of leading audit teams. You need to be a strong influencer, a good communicator, an effective leader of audit professionals and a team player. SAM is a leadership role in the Internal Audit (IA) directorate. In this role you will lead an audit team to provide the internal audit service to designated Director General-led Business Groups, and you will be a part of the overall IA directorate senior leadership team (as one of our six SAMs). You will be supported by a team of outstandingly experienced and respected colleagues who will share their knowledge and promote your development. We will also value and learn from the experience you can bring to this organisation. We know flexibility and work-life balance is important, so we offer flexitime to our people, along with the choice of working from home up to two days per week. In return we offer:Ten days learning and development each year. An annual conference, each September, giving us a chance to get together and complete CPD learning.We’re hosting a webinar for interested candidates on 1st September 2026 from 13:00-14:00. This is your chance to learn more about the role and ask any questions you may have.Register your interest here: Candidate Information Session - Senior Audit Manager - Tues 1st September @ 13:00 – Fill in formJob descriptionAs a Senior Audit Manager you will:Deliver an effective and efficient audit service to designated customers at Director General level, including design and oversight of an appropriate audit plan.Support the provision of assurance to the HMRC Accounting Officer and Audit and Risk Committee, through delivery of your portfolio and collaborating with other members of the IA SLT on crosscutting themes and audit priorities. Engage with senior management at Director General and Director level across HMRC, in accordance with the needs of the audit portfolio, to understand and deliver the assurance they need. Lead a team of Audit Managers and c12 senior and trainee auditors in delivering audits and consultancy or advisory work across your audit portfolios.Support the delivery of the IA Director’s annual internal audit opinion to the HMRC CEO. Manage, motivate and develop your team, ensuring high standards of performance and quality. Support the IA Director in effective leadership and management of the directorate, including personally taking a lead on IA service improvements, such as technical or people projects. Role model Civil Service, HMRC and professional internal audit values to the teams.Person specificationEssential Criteria A qualified Chartered Internal Auditor (CMIIA) or qualified Accountant (Qualified member of one of five CCAB bodies (ICAEW, ACCA, CIPFA, ICAS, Chartered Accountants Ireland or CIMA)) with a completed logbook, who has relevant post qualification experience.Substantial experience of working effectively with senior stakeholders up to Executive and Audit Committee level and providing them with high quality internal audit work and opinions.Experience of design and delivery of a substantial internal audit plan within a large and/or complex organisation.People development and talent management experience gained as a leader of internal audit teams. Desirable Criteria: Leading development of Artificial Intelligence and data analytics approaches to enhance audit delivery.Commercial and/or contract audit experience.Post qualification learning and development tailored to your role.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.QualificationsA qualified Chartered Internal Auditor (CMIIA) or qualified Accountant (Qualified member of one of five CCAB bodies (ICAEW, ACCA, CIPFA, ICAS, Chartered Accountants Ireland or CIMA)) with a completed logbook, who has relevant post qualification experience.BenefitsAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, qualifications and previous experiences.A 500-word Personal Statement detailing what interests you about the role and what you would like to get out of it. You should also include recent evidence of skills and experience you have, focussing on the Essential Criteria.Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.SiftA full sift will be held on your CV and Personal Statement, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be assessed on Experience.You will be required to deliver a Presentation. Details of this will be provided for the those who progress to interview with time to prepare.Interviews will take place face to face in London and Manchester. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.SponsorshipWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC Contractual HomeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Sarah MorrisEmail : sarah.morris3@hmrc.gov.ukTelephone : 03000564699Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Ideals is a global B2B SaaS product company recognized as _ in the secure business collaboration market. Trusted by over 2,000,000 business users at 300,000 companies worldwide, our data room platform powers hundreds of billion-dollar M&A deals every day for the world's top investment banks, advisory firms, and corporate dealmakers. We're looking for a Premium Solutions Manager to join our remote team in London and become the go-to operational partner for investment banking associates, analysts, and deal teams executing high-stakes M&A transactions. Working hand-in-hand with our Key Accounts sales team across the UK, you'll ensure every advisory and investment banking client experiences flawless execution – from onboarding through deal close. This role is for someone tech-savvy and sharp under pressure: capable of untangling complex issues quickly, communicating solutions with absolute clarity, and building instant credibility with some of the world's most demanding business professionals. This is a unique opportunity to build a track record at the center of the world's most important M&A deals, inside a multinational, fast-evolving SaaS company. Enable strategic and premium clients to execute their projects successfully through high-touch operational execution, product guidance, and workflow coordination Build trusted operational relationships primarily with the deal execution team, while maintaining credibility with other stakeholders when required Guide clients during onboarding, project launch, migrations, and other critical project phases Run regular check-ins with the client team and internal sales account owner to surface early warning signs early, before they escalate Use AI-assisted and conventional tools to proactively identify risks, errors, or friction points before they surface as client-reported issues Advise clients on best-practice setup, permissions, workflows, governance structures, Q&A processes, reporting, and user management Investigate clients' issues, identify root causes rather than symptoms, and resolve hands-on or propose practical workarounds Perform operations within the data room: user invitations, permissions setup, redaction, translation, migrations, exports, Q&A configuration, and so on directly or by coordinating the Professional Services team Coordinate with Sales, Product, Customer Support, Legal, Security, Professional Services, and Operational teams to resolve client-critical matters efficiently Ensure accurate documentation of client requests, actions, decisions, escalations, and follow-up items Share recurring issue patterns, workarounds, and best practices with Customer Support, Sales, and Product teams Contribute to retention and expansion outcomes indirectly by improving client experience, product adoption, operational confidence, and trust in Ideals 2+ years of experience in a Solutions Manager, Account Manager, Technical Account Manager, Sales Engineer, or Customer Support role – ideally supporting high-stakes or deadline-driven B2B clients Comfortable operating in fast-paced, high-pressure environments where deadlines are measured in hours, not weeks Clear, confident communicator – able to explain complex technical issues simply, in writing and in live conversation Naturally client-driven, with strong emotional intelligence and the judgment to know when to guide, when to execute, and when to escalate Sharp analytical and problem-solving skills, with a knack for finding root causes and real solutions, not just high-level advice Highly organized and proactive self-starter, comfortable managing multiple concurrent priorities without close supervision Native-level proficiency in English; additional business languages are a plus SaaS, financial, fintech, or information security industry background Genuine interest in financial markets, M&A, or the investment banking world Experience using AI tools to drive business efficiency, streamline processes, or enhance data-driven decision-making Screening call with the Talent Acquisition Specialist (45 mins) Presentation and Role Play Competency-based interview with the Talent Acquisition Specialist (90 mins) Hiring Manager interview (60 mins) We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities Tailored Wellness Package for your physical and mental health Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Budget for meetups with your local team Generous internal referral program Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. _. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Sales Engineer (Security Systems) Crawley (South East Patch) £35,000 - £40,000 (OTE £75,000) + Bonus + Flexible Hours + Progression + Company Benefits + Remote Are you a Sales Person from a Nurse Call, CCTV, Alarms or similar background looking for an autonomous role in a rapidly expanding company with endless progression opportunities? Do you have an electrical / security services background and want to apply that knowledge in a new role where you can broaden your skillset while receiving generous commission? This is an exciting opportunity to direct the future of a growing company and shape your own career path, within a supportive and rewarding environment. The company have a solid reputation within the security industry, supplying innovative nurse call, CCTV and alarm solutions to many prestigious buildings across the UK. With an experienced and knowledgeable team, the company are experts in their field and focus on providing tailored systems to their customers. This role would suit those with an electrical or security systems background, who want to apply their experience in a new role that offers progression into management and the opportunity to work in a niche field. The role: • Business to business sales, • Generating sales leads, • Producing quotations, • Account Management, • Covering the South East patch The Person: • Sales experience desirable, • Electrical background desired Reference: BBBH26635 Key words: Sales Engineer, Sales Technician, Sales Manager, Technical Sales, Alarms, Security If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

Technical Account Manager who is a true Identity Security Practitioner. Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey. Deep knowledge of project planning, resource management, scope defi

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We're looking for a Business Rates Account Manager to join our Business Rates Team on established client instructions. You'll be reviewing and approving liabilities, ensuring relief applications are accurate, and liaising with colleagues, clients, and local government agencies. The ideal candidate will have knowledge of the local taxation system and be able to identify opportunities to generate savings for clients. What your day-to-day will look like: • Manage assigned clients' Business Rate, BID Levy, and Council Tax liabilities across their property portfolio, • Ensure all entitlements to reliefs are explored and claimed, • Ensure demanded liabilities are correct and take necessary steps to remedy where they are not, • Liaise with clients, surveyors, Local Authorities, and the Valuation Office regarding changes to the property portfolio from both an occupational basis and amendments to the Rating List, • Recover overpayments from Local Authorities, • Highlight appropriate opportunities within a portfolio to the wider JLL Rating Team, • Ensure the Riverlake database is maintained to accurately reflect the current position of the client's portfolio, • Manage clients' contracted service level agreements and expectations to ensure compliance, • Operate as a client contact, attend meetings, and provide support and advice Required Skills & Experience: • Experience of the Business Rates system as a Rate Account Manager or from a Local Authority background, • Knowledge of rating case law and legislation, • Good analytical and reporting skills, • Familiarity with Riverlake, Analyse, and Softology software, • Possess a professional attitude, • Able to manage and prioritize own workload and assign tasks to administrative support, • Outstanding communication and interpersonal abilities Location: On-site -Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Norfolk, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

Sales Engineer (Nurse Call Systems) Crawley (South East Patch) £35,000 - £40,000 (OTE £75,000) + Bonus + Flexible Hours + Progression + Company Benefits + Remote Are you a Sales Person from a Nurse Call, CCTV, Alarms or similar background looking for an autonomous role in a rapidly expanding company with endless progression opportunities? Do you have an electrical / security services background and want to apply that knowledge in a new role where you can broaden your skillset while receiving generous commission? This is an exciting opportunity to direct the future of a growing company and shape your own career path, within a supportive and rewarding environment. The company have a solid reputation within the security industry, supplying innovative nurse call, CCTV and alarm solutions to many prestigious buildings across the UK. With an experienced and knowledgeable team, the company are experts in their field and focus on providing tailored systems to their customers. This role would suit those with an electrical or security systems background, who want to apply their experience in a new role that offers progression into management and the opportunity to work in a niche field. The role: • Business to business sales, • Generating sales leads, • Producing quotations, • Account Management, • Covering the South East patch The Person: • Sales experience desirable, • Electrical background desired Reference: BBBH26635 Key words: Sales Engineer, Sales Technician, Sales Manager, Technical Sales, Alarms, Security If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

Role: Service Manager Type: Fixed Term Contract Location: Newcastle (Hybrid 3 days onsite) Duration: 12 months Clearance Required: SC Eligible About the Role We are seeking an experienced and commercially minded Service Manager to join a growing team delivering critical services for high-profile clients. This is an excellent opportunity to take ownership of service delivery, manage key client relationships, lead multidisciplinary teams, and help drive continuous improvement across a complex operational environment. Based in Newcastle, this hybrid position offers the opportunity to work closely with clients, technical teams, and senior stakeholders while contributing to both operational success and future business growth. Relocation candidates are strongly encouraged to apply. Key Responsibilities Act as the primary point of contact for service delivery activities and client engagement. Develop a deep understanding of client business needs and align service delivery accordingly. Translate technical concepts and information into clear business-focused communication for stakeholders. Manage significant service issues, escalations, and incidents while maintaining strong client relationships. Lead and motivate multidisciplinary teams to achieve service objectives and operational excellence. Plan and oversee short, medium, and long-term service improvement initiatives. Drive continuous service improvement and operational efficiency across the account. Facilitate commercial conversations with clients, identifying opportunities to expand existing services and Statements of Work (SoW). Ensure services are delivered in line with agreed service levels, governance frameworks, and contractual obligations. Promote the adoption and practical application of AI tools to enhance team productivity and deliver additional value to clients.Essential Skills & Experience Proven experience in a Service Manager or similar service delivery leadership role. Strong understanding of IT service management principles and ITIL-aligned delivery practices. Experience managing services at scale and leading cross-functional teams. Ability to understand technical solutions and translate them into business outcomes. Excellent stakeholder management and client engagement skills. Demonstrated experience handling major incidents, escalations, and service challenges. Strong organisational and planning capabilities with experience delivering against strategic objectives. Commercial awareness with the ability to identify and develop growth opportunities within existing client accounts. Service-oriented mindset with a collaborative and professional approach. Experience using AI tools in day-to-day operations and an understanding of how AI can create value for clients.Desirable ITIL certification. Experience working within public sector or government environments. Knowledge of service transition, continual service improvement, and governance frameworks.Security Clearance Due to the nature of the work, applicants must be eligible to obtain UK Government Security Clearance. Apply Now If you're an experienced Service Manager with a passion for client success, service excellence, and team leadership, we'd love to hear from you

Security Domain Knowledge: Hands-on knowledge with SIEM, SOAR, XDR or broader security operations platforms, either as a product manager or as a practitioner such as a SOC analyst, detection engineer, or security architect. What is The RoleWe're looking for a Principal Product Manager to be the prim

Seeking an Account Manager for a leading manufacturer in Pro Audio, Voice Evacuation, and Security. Responsibilities include growing project sales, managing existing accounts, and developing new business within the UK South region.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Secondment opportunities must be discussed with your current line manager prior to submitting an application for this post. Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

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As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

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At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes.

MEP Project Manager – Data CentresI am currently seeking experienced MEP Project Managers for opportunities across London, Paris, Amsterdam, Frankfurt, Mons, Milan, Madrid, Dublin and Lisbon. Work closely with commercial teams to manage budgets, valuations, variations and final accounts. If you ar

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Requirements Proven experience as a Site Manager or Project Manager in horticulture, landscaping, or construction. Keep clients and senior managers updated on project progress. AP Personnel are actively seeking a Site Project Manager to lead outdoor projects from start to finish on behalf of our

A little more about your role…We have a great opportunity for a Project Manager (HV/EHV) to join our UK Transmission and Distribution (T&D) team.

A day in the life of a Murphy Planning ManagerManage the planning team on a day-to-day basisDrive implementation and use of planning and project controls procedures and processesLine and/or functional management of planners, including management of external planning resourcesDevelop capability acros

See the link for more information on our Energy sector teams: Stantec Energy Transition - UKAbout the RoleAs a Senior Project Manager, you will take ownership of delivering complex energy projects across their full lifecycle—from initial planning and budgeting through to execution and closeout. Ab

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Key responsibilities include:Leading construction projects as Senior Project Manager from inception to completionActing as the primary client-facing contactManaging programme, risk, quality, and governanceCoordinating multi-disciplinary consultant teams and contractorsProducing client reports and pr

KEY ACCOUNTABILITIESProject management, to include:Advising at a strategic level at the project inception stage, including providing advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectivesPreparing and maintaining definitions of proje

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

The RoleLead the planning and delivery of customer and internal projects at our Alnwick site, ensuring timelines, budgets, and quality standards are consistently met.Acting as the central point of contact, you will build strong relationships with clients and internal teams, keeping projects on track

A little more about your role…We have a great opportunity for a EHV Cables Project Manager to join our UK Transmission and Distribution (T&D) team.

Your responsibilities will include:Managing projects through the full lifecycle, from pre-award through to completionTaking responsibility for project P&L, budgets, cost control and forecastingDeveloping project strategies to maximise revenue and marginManaging project risks and implementing appropr

KEY ACCOUNTABILITIES:Commission Management, to include:Assisting on feasibility studies and writing procurement reportsEstimating and cost planning to include producing and presenting the final cost planTendering and procuring, including managing the pre-qualification stageDealing effectively with p

We are currently seeking a Technical project Manager to join our team in Across EMEA, United Kingdom (GB-UKM), United Kingdom (GB). We seek a traditional project manager who can help the team focus on the task at hand and lay out the critical path for the team. We are one of the world's leading AI a

What you’ll do:Provide leadership across major infrastructure and environmental programmes, setting direction and driving high-quality, best-for-project outcomesLead the integration of multidisciplinary teams, ensuring robust project management practices, clear accountability and effective deliver

Please visit our website: Job DescriptionWe are seeking a highly skilled and experienced Senior Cost Manager/Project Quantity Surveyor to join our dynamic team in Manchester. Develop and maintain detailed cost plans and budgets for complex construction projectsConduct thorough cost analysis and pro

An exciting opportunity has arisen for an experienced Project Manager to join a growing organisation delivering innovative low-carbon energy and infrastructure solutions.

A little more about your role…We have a great opportunity for a Project Manager (HV/EHV) to join our UK Transmission and Distribution (T&D) team.

Adobe Project ManagerRole:The Project Manager will work directly with our customers and system integration partners to initiate and lead their digital marketing and transformation projects using the Adobe Marketing and Commerce Solutions. What you’ll doLead teams in scoping activities to identify,

Act as Project Manager on Additional Services projects by:Identifying opportunities within the Asset Management portfolioDeveloping and executing Additional Services activity from owner approval to completion on Wind, Solar & Storage AssetsEnsuring compliance and deliverables are met, including d