Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
Job advert at K9 Paws n Play If you are a dog groomer and you are interested in working at the family run business, K9 Paws n Play, on a part-time or full-time contract, to include Saturdays and over time please read on. We do not have any cages on site, as we believe in giving dogs a more relaxed environment to be pampered in, so they are given pens and access to our secure outdoor garden. Requirement’s : I’m looking for a dog grooming stylist who will work with our clients. We currently have a client list of over 2000 dogs. You will be working the hours of 9-5 / - 3/4 days a week, to include two Saturdays Per month. extra Saturday to cover holiday or busy periods (notice will be given in advance) You will be working on 5 dogs a day at present, although this may change and increase with Christmas bookings. Overtime is optional during busier times and to cover holiday. You will have the opportunity to work with our dog walker during quieter times. Send us with a copy of your cv, and a brief description of your experience and previous roles to register your interest. Once we have gone through the interview process and discussed suitability for both parties, we will supply you with a personalised contract, which will form the basis of an agreement. Fluent English is required. Experience You must have had professional training and work experience at a recognised training establishment, or been operating in a grooming business for at least 2 years as a stylist working in a salon. We are happy to expand on training you already have and focus in on skills and timing for you to excel in the future. A portfolio and references will be required. Terms You will need to agree to abide by the rules and regulations our business operates under. You will not be allowed to openly advertise your own business within our premises, or store/sell your own stock. We ask that you do not post clients dogs on your own social media platforms. Benefits and provisions You will have full use of a grooming table, shampoos and treatments, towels, straps/leads and a blaster/dryer. Employee discount included. We will provide you with grooming tools and accessories. This includes: uniform, scissors, clippers and use of a UV tool steriliser. You will have full use of the kitchen and bathroom facilities along with free WI-FI. Job Types: Permanent, Part-time, Full-time Part-time hours: 24-hour per week Full-time hours: 32-hours per week Pay: Commutative salary Additional pay: Overtime Benefits: Company events Company pension Employee discount Flexitime Schedule: Day shift Flexitime Application question(s): Where did you carry out your training? Experience: Dog grooming: 2 years (required) Work Location: In person Application deadline: 01/10/2025 Reference ID: dog grooming in Surbiton, stylist, part time, full time, over time, holiday cover
This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.
Rossopomodoro is hiring!! We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team!
We are looking for waiting staff for our dinning room in Acton Central. We are looking for someone that can deliver a great customer service, can up-sell premium items and is able to deal with fast paced service and provide high standards as these skills are key requirement for our company. So if you think you have the "can-do attitude" and can be flexible to work then apply... In return you will receive a competitive salary.
Rossopomodoro is hiring!! We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team!
Only applicants with right to work without sponsorship and with at least 2 years professional experience will be considered. Immediate start and multiple positions available. Lily Nails Spa and Beauty is a growing beauty salon dedicated to providing our clients with an exceptional experience. We offer a comprehensive range of services. Our team is passionate about helping clients look and feel their best in a relaxing and welcoming environment. We are excited to announce that we are opening a brand-new location at Westfield London, situated in an area designed to showcase the best of high street offerings. This new shop will be a hub for beauty and wellness, and we are looking for talented and enthusiastic Nail Technicians to join our expanding team. If you have a passion for beauty, a keen eye for detail, and a commitment to delivering outstanding customer service, we want to hear from you! Key Responsibilities: Provide expert nail services, such as acrylic nails, gel powder nails, SNS, BIAB, manicures, pedicures, nail art, and shellac treatments. Perform spa and relaxation therapies, including hot stone massage, aromatherapy, massage and body scrubs. Maintain the highest standards of hygiene and cleanliness, ensuring all tools and equipment are sanitised and treatment areas are spotless. Build strong relationships with clients by providing personalised consultations, recommending treatments, and offering aftercare advice. Promote and sell retail products, including skincare, nail care, and beauty tools, to enhance the client experience. Stay up-to-date with the latest beauty trends, techniques, and products to ensure our services remain cutting-edge. Requirements: Minimum 2 years experience as a Nail Technician or similar role. Relevant qualifications in nail technology, or a related field are essential. Excellent communication and interpersonal skills, with the ability to make clients feel comfortable and valued. Fluent in English (both written and spoken) – this is essential for client consultations and team communication. A friendly, professional, and customer-focused attitude. Flexibility to work weekends and evenings as required. A passion for the beauty industry and a commitment to delivering exceptional service. All applicants must have the right to work and live in the UK. Please note that we cannot provide job sponsorship at this time. Desirable Skills: Experience with advanced nail techniques (e.g., ombré powder, SNS, BIAB, nail art). Experience in retail sales and upselling products. Familiarity with seasonal packages (e.g., bridal packages, holiday specials) and men’s grooming services. What We Offer: Competitive salary with commission opportunities for retail sales and treatments. Ongoing training and professional development to enhance your skills. A supportive and friendly team environment where your contributions are valued. Discounts on treatments and products for you and your family. Opportunities for career growth within a growing business. Flexible working hours to suit your lifestyle. How to Apply: If you’re passionate about beauty and wellness and want to be part of a dynamic team, we’d love to hear from you! Please send your CV explaining why you’d be a great fit for Lily Nails Spa and Beauty. Join us at Lily Nails Spa and Beauty, where we help clients feel pampered, confident, and beautiful every day! Job Types: Full-time, Part-time, Permanent, Graduate Pay: Up to £38,751.00 per year Additional pay: Performance bonus Tips Benefits: Company events Employee discount Schedule: 8 hour shift Monday to Friday Weekend availability Work Location: In person