Senior customer success manager jobs in FolkestoneCreate job alerts

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Background in Customer Success, Solutions, Implementation or Technical Account Management. Voice AI customers, working hands-on to get complex environments live quickly a

Role Purpose As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Brakes/Sysco. This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

A leading sustainability solutions company is seeking an experienced Customer Success Manager to drive customer engagement and program execution. The ideal candidate will have 4 to 7 years of experience in customer success or program management, with strong communication and relationship management

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. B2B SaaS or services (customer success, account management, or sales). Gain hands-on experience across customer success and sales.

You'll develop and own the Customer & CRM Analytics strategy for TUI UK, ensuring customer insight drives business decisions and optimises campaign performance. In this role, you'll lead our Customer & CRM Analytics function, using data-driven insights to shape how we connect with millions of custom

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

A data innovation company in Greater London is looking for a Customer Success professional who will enhance client relationships and drive revenue growth. Responsibilities include reducing churn, analyzing customer needs, and coordinating with cross-functional teams.

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Product fluent: You become an

Senior Manager, Customer Success - EMEA. Stephanie Richardson, Senior Manager of Customer Success. Customer Success Manager (Paid Search, PPC, Google Ads).

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. The ideal candidate has over 2 years of experience in customer-facing roles, strong communication skills, and familiarity with Salesforce. This position is based

As a Customer Success Manager, you will:. At ITRS, Customer Success is about being a trusted partner. Proven experience in Customer Success or Technical Account Management role is essential.

Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. Customer Success, Technical Account Management, or enterprise software consulting. Collaborate cross‑functionally with Sales, Product, Engineering, Support, and R&D to deliv

Familiarity with customer success frameworks, methodologies, and tools. Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base. Develop and execute tailored success plans aligned with each customer’s strategic objectives.

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. We are looking for an experienced and enthusiastic Customer Success Manager to join our dynamic team. Oversee customer accounts and work

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, r

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

We are seeking an experienced, self-motivated, and passionate Customer Success Manager to own the critical journey from contract signature to full rollout for our most strategic EU clients. This role requires diving deep into customer needs to identify barriers to adoption, establishing success metr

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. We are

Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Our Customer Success Managers work directly with customers to improve their overall user experience with Workday. Customer Success is a key role to

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform. The successful candidate will work in a hybrid model, spending three days a week in the London office.

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Customer-centric means our customers are at the heart of everything. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

Senior Customer Success Manager – B2B FinOps Platform. Senior Customer Success Manager (12 month ftc). This is a senior, hands-on Customer Success Manager role.

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

A leading software company in the United Kingdom is seeking a Mid-Market Customer Success Manager. In this role, you will manage a portfolio of customers, ensuring they achieve their goals with Assembled's platform. The ideal candidate has over 3 years of experience in customer-facing roles and exce

A dynamic technology firm in Greater London seeks a Customer Success Manager to enhance customer retention and drive account growth. The ideal candidate has significant experience in customer success, particularly in B2B SaaS within the insurance sector, and possesses strong skills in stakeholder en

A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. This is an onsite role in London three days a week, emphas

Founding Senior Customer Success Manager. You will act as the primary point of contact for customers post‑sale, owning the full customer lifecycle from implementation through ongoing success. Build scalable customer success playbooks, documentation, and best practices as the function grows.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Navigating the position: Customer Success Manager. Customer Success Manager (Fixed Term Contract).

As the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer‑centric solutions and enhances Perk’s position in the marketplace. Mana

The Senior Customer Success Manager is required to ensure Cognigy’s customers feel supported and guided through their journey with implementing Cognigy’s products and to ensure their expected outcomes are delivered with further expansion also achieved. Senior Customer Success Manager. At least 5

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). This role will have a meaningful hand in shaping ou

Customer Success Manager | eCommerce / Fashion Tech Start-up. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and