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We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Voice AI customers, working hands-on to get complex environments live quickly a

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. You'll be responsible for ensuring customers are successful while also identifying

We are seeking a dynamic and experienced Senior Customer Success Manager to cultivate customer loyalty and drive the adoption of Saviynt’s innovative services and products. Monitor and analyze customer utilization trends, providing proactive recommendations based on identified risks and the evolvi

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. B2B SaaS or services (customer success, account management, or sales). Gain hands-on experience across customer success and sales.

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Internally you will represent the voice of the customer and partner w

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. This role offers a unique opportunity to shape the future of customer success in a high-growth AI startup backed by top-tier investors. The candidate will engage with customers

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Delivering an excep

As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time, and scale their social strategy efficiently. Feedback Loop: Act as the voice of the customer within the company, rela

The Senior Customer Success Manager, Enterprise guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Can guide medium to large

A global information and analytics company is seeking a Customer Success Manager to maximize customer value through effective onboarding and strategic guidance. This role involves monitoring customer health, delivering regular business reviews, and advocating for customer feedback. Ideal candidates

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

A leading SaaS platform is seeking an experienced Customer Success Manager UK to drive customer engagement and ensure business value realization. In this role, you will act as a trusted advisor, onboarding clients and helping them leverage features for their success.

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

The Customer Success Manager delivers high‑impact product training and drives adoption across a high volume of strategic accounts within the UK market. Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, sup

The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. This role might suit a second jobber looking to develop the skills they have already acquired in

Enterprise Customer Success Manager. As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. We’re looking for an Enterprise Customer Success Manager to join

Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer

Senior Customer Success Operations Manager. Build scalable processes that increase efficiency and create clarity across Customer Success. Customer Success Operations, Revenue Operations, or GTM Operations in B2B SaaS.

We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Customer Success, onboarding, support, or operations in a SaaS environment. Proficiency with CRM systems, automation tools, and (ideally)

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. As a Customer Success Manager (CSM), you will play an inte

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunit

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

We have an exciting vacancy for a Senior Account Manager. The successful candidate will join a vibrant and commercially successful business. Gain a deep understanding of each customer’s needs to ensure their critical success factors are met.

Customer Platforms- Senior Manager. Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. As a Service Functional Lead Senior Manager, you will:.

As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, a

A leading AI technology firm in Greater London seeks a Lead Customer Success Manager. This role involves managing customer onboarding, training, and performance reviews. You will play a crucial part in converting pilot users to paying customers while ensuring high utilization of services.

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. T

What you’ll do:*** Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value* Capable of managing a Book of Business which could include 100+ customers* C

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. A Day in the Life of a Customer Suc

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

Customer Success, Account Management, or another senior customer‑facing role. This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Mana

A global AI solutions provider is looking for a Senior Project Manager in the UK to lead high-impact programmes and ensure clients achieve measurable value. This position offers a chance to contribute to customer success and drive strategic outcomes.

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Senior Enterprise Customer

A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations. The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences.

Enterprise Customer Success Manager - Procurement Analytics. Customer Success or Account Management SaaS role. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, D

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

B2B SaaS Customer Success Manager or Account Manager role. Customer Success Manager for the UK & EMEA. Experience building deep relationships across the customer organisation, running Success Plans to align product value to their unique goals.

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq's most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value a