Senior property manager jobs in RichmondCreate job alerts

Job Type: Full-Time, Permanent, All-Year RoundReporting to: Bursar We are seeking an experienced and proactive Premises Manager to lead the maintenance, operations, health & safety, security, transport, and grounds functions across a busy and successful independent school. This is a senior operational role with responsibility for ensuring that a large educational site, sports facilities, and grounds are maintained to the highest standards. The successful candidate will play a key role in supporting the school's day-to-day operations while helping to deliver future improvement and refurbishment projects. You will lead a dedicated premises, grounds, and transport team, manage contractor relationships, oversee compliance obligations, and work closely with senior leaders to provide a safe, secure, and welcoming environment for pupils, staff, parents, and visitors. Key Responsibilities • Lead and manage the Premises, Grounds, Cleaning and Transport teams., • Oversee all aspects of the maintenance, repair, servicing and operation of school buildings and grounds, • Manage building improvement, refurbishment and development projects., • Ensure full compliance with Health & Safety, Fire Safety and statutory requirements., • Produce and maintain risk assessments and compliance records., • Manage premises and grounds budgets, • Coordinate planned preventative maintenance programmes and holiday works., • Oversee site security arrangements, including participation in an out-of-hours call-out rota., • Manage external contractors, ensuring works are completed safely and to specification., • Oversee school transport operations through the management of the Transport Manager., • Ensure facilities are prepared for school events, meetings, performances and special occasions., • Work collaboratively with teaching and support staff to support the wider school community. About You We are looking for a highly organised and hands-on facilities professional who combines strong technical knowledge with excellent leadership skills. Essential Requirements • Significant experience managing premises, facilities, estates, or property operations., • Proven experience leading teams and managing contractors., • Experience overseeing refurbishment, maintenance, or construction projects., • Strong knowledge of Health & Safety and statutory compliance requirements., • Excellent organisational and administrative skills with a strong attention to detail., • Strong IT skills, including Microsoft Office applications., • Full UK driving licence (D1 licence desirable or willingness to obtain). Desirable Qualifications & Experience • Facilities Management qualification or equivalent professional experience., • Experience working within an educational environment., • First Aid qualification or willingness to obtain training upon appointment. Benefits include • 5 weeks' annual leave plus bank holidays., • Generous pension scheme., • Free lunch during term time. To apply, please submit your CV

Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world’s most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS, • Widespread asset management and transactional experience across a variety of asset classes, • Good understanding of Landlord and Tenant legislation, • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified, • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property., • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes., • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure, • Experience of liaising with local planners in order to successfully protect the interests of your client and assets, • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#4786240

Job Purpose RICS Registered Valuer with a minimum of 3 years experience at Associate level to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing times • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration Evidence of following the administrative procedures that may include: • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development Development plan in place • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required: Qualifications MRICS, RICS Registered Valuer with minimum 3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: _

The business offers clear progression routes, excellent training and a supportive working environment, making it an attractive option for both developing and experienced Property Managers. Candidates with extensive experience may be considered for a Senior Property Manager position. A highly regarde

Contact: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Joanna Kilbride, Luke Bradnick Phone: +441372238300 Location: Isleworth, TW7 Salary: OTE £44,000 per annum Position: Permanent – Full Time Reference: WR87580 We are looking for an experienced Senior Property Manager to lead the P

A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £27.75-28.96 per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working – 3 Days Per Week Office-Based The successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock, maximising occupancy and income, managing a small team, delivering service improvements, and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income.Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects.Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries.We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Parking & Garage Manager role

Company Details The Kit Kemp Design Studio is known for creating colourful and tailored interiors that combine craftsmanship and contemporary sophistication. Our projects are based worldwide, ranging from design for Firmdale Hotels award-winning interiors to elegant homes on the French Riviera and large real estate in Palm Desert. Working as part of the Design team, the Procurement Manager will be responsible for sourcing, procuring and coordinating the delivery of furniture, fabrics, wallcoverings, decorative lighting, artwork, accessories and interior finishes in all UK based and international projects. Role Overview This role requires a highly organised and commercially minded individual who can balance creative aspirations with budgetary requirements, whilst building strong relationships with suppliers and manufacturers for both the UK and the US. The successful candidate will work closely with our designers, suppliers and operational teams to ensure projects are delivered on time, within budget and to the exceptional standards synonymous with the Firmdale brand. The team works with ESTIPC software so a knowledge of this would be good. Key Duties and Responsibilities Sourcing & Procurement Source furniture, fabrics, wallcoverings, decorative lighting, artwork, accessories and specialist interior finishes for luxury hospitality and residential projects. Build and maintain relationships with suppliers, manufacturers, artisans and specialist makers across the UK, Europe and US. Identify new suppliers and sourcing opportunities that align with Firmdale's design standards and aesthetic. Obtain quotations and negotiate pricing, lead times and commercial terms. Coordinate product sampling and approvals with the Design team. Ensure all purchases meet project specifications and quality expectations. Project Coordination Support the Senior Management team in delivering projects from concept through to completion. Develop and manage procurement schedules and project timelines. Coordinate supplier information, quotations, specifications and delivery schedules. Provide regular updates to Directors and Associates regarding procurement progress, risks and opportunities. Forecast and proactively communicate risks to project delivery. Troubleshoot supplier and delivery challenges whilst maintaining project momentum. Commercial Management Support the management of project budgets and expenditure. Monitor procurement spend and identify opportunities for efficiencies and savings. Produce regular procurement updates and reports for the Head of Design. Ensure purchasing activities are carried out in line with company policies and budget approvals. Supplier Management Conduct supplier reviews and maintain preferred supplier relationships. Monitor market trends, new products and emerging suppliers. Ensure suppliers consistently deliver to Firmdale's standards of quality and service. Manage warranty and aftercare issues where applicable. Collaboration Partner closely with Interior Designers to ensure procurement decisions support the overall design vision. Work collaboratively with Property, Operations and Finance teams. Support project planning meetings and provide procurement expertise throughout the project lifecycle. Qualification & Experience Demonstrable procurement and sourcing experience within luxury hospitality, high-end residential or interior design sectors. ESTIPC software Experience working with suppliers and manufacturers across both the United Kingdom and United States is essential. Strong knowledge of furniture, fabrics, decorative lighting, artwork, wallcoverings and specialist finishes. Experience managing projects through multiple stages from concept to completion. Financial understanding of project costs and budget awareness. Impeccable and concise communication skills, both verbal and written. Exceptional attention to detail and organisational skills. Our Values Attention to Detail thorough, accurate and focused when accomplishing tasks. Resilience adopts a solutions-oriented approach to problems and difficult situations. Passion determined to make an impact with a focus on creating a happy and engaged team. Enthusiasm shows a keen interest in supporting the Design Studio, adopting a can-do attitude. Relationships builds and maintains effective relationships with team members at all levels. Versatile adaptable and ready to take on new challenges. TPBN1_UKCT

Freelance Senior Quantity Surveyor | Immediate Start | Hybrid working | West London I'm working with a main contractor who are looking to bring in an experienced Freelance Senior Quantity Surveyor to provide immediate commercial support on a live project. This is a hands-on role where you'll be expected to hit the ground running, taking ownership of procurement and helping move the project into its next phase. The Project Your first assignment will be a substantial refurbishment and extension of a large Victorian property in West London. The structural package is nearing completion, with the project now progressing into superstructure, roofing and internal fit-out. Upcoming packages include bespoke joinery, kitchens, specialist finishes, M&E and associated subcontract works. The priority is getting subcontract enquiries out to market, driving procurement and supporting the commercial management of the project. The Role Immediate start Freelance opportunity Tender and procure subcontract packages Issue enquiries and manage the tender process Review quotations and prepare subcontract comparisons Assist with package awards and subcontract administration Support valuations, variations and commercial reporting Work closely with the Managing Director and Site Manager to keep procurement ahead of programme Requirements Senior Quantity Surveyor with strong main contractor or developer experience Proven track record procuring subcontract packages on refurbishment or new build projects Able to work independently and make an immediate impact Own vehicle required (business mileage paid) Interested? Michael Ogunyankin | (phone number removed) | (url removed) No pressure — if this sounds like you (or someone you rate), feel free to get in touch

Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- We're looking for Repairs Officer Sector: Housing Location: Southeast England, W5 Job Overview Job Role: Repairs Officer Location: Greater London, Southeast England, W5 Pay rate is £13.82 ph PAYE/ £17.98 ph Umbrella Paid on a weekly basis Role Details - Mon-Fri 9am -5pm, 1-hour unpaid break, Hours: 35hrs per week Responsibilities Use first line diagnostic abilities and thorough understanding of repairs processes to provide effective support functions in responsive repairs for the operational businesses. Recognise work that falls outside of responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff. Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard. Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems. Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation. Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment. Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents. Support the team with regular cost and quality audits for all aspects of repair works. Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs. Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring. Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance. Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out. Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate. Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience.Skills and Experience Experience of developing and running administrative systems and processes. Financial understanding of SOR codes and quote variation - SOR's are part of diagnosing repairs and are a standard set of rates that are used across repair contracts that repair officers at level 3 would be expected to understand and be able to use. No access process - there is a standard operating model of 3 no accesses and a job to be closed - Level 3 would be expected to already know this and how to apply this Tenure understanding or Permanent housing, temporary housing, Leasehold, Managing Agents - all of these are tenures that exist in various housing organisations, and they have their own basic rules - leasehold for example carry out their own internal repairs to their property - we would expect that level 3 have an understanding of all these tenures. Experience working to meet key performance indicators. Good understanding of the relevant legislation, statutory and regulatory requirements.Eden Brown is acting as an Employment Business in relation to this vacancy

A reputable Local Authority is seeking an experienced and motivated Estates Garage & Parking Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £27.75-28.96 per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working – 3 Days Per Week Office-Based The successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock, maximising occupancy and income, managing a small team, delivering service improvements, and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income.Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects.Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries.We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Garage & Parking Manager role

Drainage Operations Manager Location: London Salary: £55,000 - £65,000 + Company Vehicle + Bonus Contract Type: Permanent, Full Time Are you an experienced Drainage Operations Manager looking for the opportunity to build and grow a division rather than simply maintain one? We are recruiting on behalf of a growing London-based property services business looking for a hands-on and commercially minded Operations Manager to lead their drainage division through an exciting period of expansion. This is a key leadership role for someone who takes pride in high standards, enjoys building strong teams and wants to make a genuine impact within a respected family-run business. The Role Managing the daily operation of the drainage division Leading and developing drainage engineers and coordinators Improving workflows, processes and operational performance Overseeing reactive drainage works, CCTV surveys, repairs and excavations Reviewing and approving quotations produced by engineers Supporting recruitment, onboarding and team growth Maintaining high standards across health & safety, reporting and client communication Helping implement an out-of-hours and on-call service Working closely with senior management to improve efficiency, profitability and customer service This is a role for someone who can lead from the front, hold standards and build a positive culture where engineers take pride in their work. About You We are keen to speak with experienced drainage professionals who have previously managed operational teams within the drainage sector. You will ideally have experience with: Managing drainage engineers or field-based operational teams Reactive and planned drainage maintenance, CCTV surveys, jetting, excavations and drainage repairs Scheduling, workflow management and operational planning Leading teams in fast-paced environments Client communication and commercial awareness Driving operational improvements and team growth Whats on Offer? Salary between £55,000 - £65,000 depending on experience KPI-based bonus structure Company vehicle and fuel card Overtime opportunities Long-term progression opportunities Opportunity to build and develop your own team This is an excellent opportunity for a strong Drainage Operations Manager who wants more ownership, more influence and the opportunity to build something long term. To apply or discuss the opportunity in confidence, please get in touch with Kristian today on 01737 452 501. TPBN1_UKTJ

We are looking to fill the position of Guest Service Manager at Dorsett Shepherds Bush, London and Dao by Dorsett West London, our aparthotel. As a Guest Service Manager, you will support the Rooms Division Manager and Front Office Manager in the daily tasks and manage the front desk team. You must be an enthusiastic and proactive individual who enjoys varied responsibilities with a positive approach to leading from the front and getting the best from our teams. The individual must have an eye for detail, be self-motivated, and driven to deliver an exceptional experience for our guests, exceeding their expectations. This leadership role focuses on ensuring exceptional guest experiences, smooth check-in/check-out processes, and the delivery of consistent, high-quality service in line with brand standards. The Guest Services Manager also supports safety and emergency protocols, assumes Night Manager duties as needed, and serves as a key point of contact for guests and staff. The successful candidate must be flexible and adaptable to assume responsibilities and demonstrate excellent leadership and communication skills, both verbal and written. Ideal Candidate Were looking for a candidate with at least 2 years' experience as a Duty Manager in a hotel. You are confident using OPERA cloud or similar property management systems and thrive in a role where multitasking, clear communication and leadership are key. With a calm and proactive approach, you inspire those around you, resolve challenges with ease, and ensure every guest leaves with a memorable Dorsett experience. *Please note that we are not able to offer visa sponsorship for this role. Work Hour and Schedule Work on a scheduled shift rota, including availability on weekends and public holidays Brief Responsibilities Ensure all guest interactions are delivered with professionalism, warmth, and a commitment to exceeding expectations. Lead guest check-in and check-out procedures, ensuring accuracy in room assignments, billing, and overall guest experience. Handle guest complaints, concerns, and emergencies promptly and effectively, using sound judgment to ensure resolution and satisfaction. Engage regularly with guests through meet-and-greets, courtesy calls, and stay follow-ups - particularly with VIPs and special guests - to create personalised and memorable experiences. Prepare and manage the daily VIP arrival list, ensuring relevant departments are informed and that any special arrangements are executed to standard. Oversee daily front office operations, ensuring consistent service delivery, adherence to brand standards, and guest satisfaction across all shifts. Supervise and support Guest Services associates, including Front Desk, concierge, and Night Staff, fostering a high-performance and service-focused culture. Conduct daily briefings and shift handovers to maintain operational consistency and ensure team awareness of VIPs, service updates, and performance targets. Provide Night Manager coverage when required, assuming full responsibility for overnight operations including guest service, night audit, report generation, and hotel security. Monitor team performance on the floor, offering real-time coaching, motivation, and recognition to uphold service excellence. Maintains strong coordination with Housekeeping, Reservations, Engineering and Security, teams to ensure guest needs are met. Serves as Manager on Duty when scheduled, ensuring smooth operations across all departments. Leads emergency response protocols during their shift and ensures team members are familiar with evacuation and safety procedures. Deliver effective onboarding and ongoing training to ensure team knowledge of hotel standards, sales targets, and operational procedures. Support recruitment, scheduling, and performance reviews, working with the Front Office Manager to drive engagement and results. Carry out all reasonable tasks as designated by senior or higher management. The Benefits As a member of our hotel, you will enjoy: 28 Days Holidays Birthday Leave Meals on Duty Free Uniform Dry Cleaning Associate discounted rates with our hotels worldwide Training and Development Opportunities Auto Enrolment Pension Free Eye test for VDU users Social Events A bit about us Dorsett Shepherds Bush is a listed building with 317 rooms, a restaurant, 3 meeting rooms, and an executive lounge. The hotel opened its doors in June 2014 and has gained a reputation for delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms. The Dao by Dorsett West London offers 74 serviced apartments crafted to deliver a delightful experience in Shepherd's Bush Green, London. It is a sophisticated and contemporary hotel offering stylish accommodations and attentive service. Conveniently located near the Westfield and White City area with excellent transport links, Dao by Dorsett is an ideal base for business and leisure travellers. Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Note about Job Application Thank you for taking the time to apply for an opportunity with Dorsett Hospitality International. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future. TPBN1_UKCT

Site Manager - SHDF works Location - Ealing Client - London Borough of Ealing Salary - Up to £65k + package Scope of works - SHDF - window/door replacements, EWI and IWI on scattered properties (1 mile from each other) Role We are working exclusively with a well known Planned Maintenance company. Together we are looking for a dynamic and motivated Site Manager. As Site Manager, you will take full responsibility for the day-to-day management of site operations across occupied social housing properties. You will be delivering works under the Social Housing Decarbonisation Fund (SHDF), ensuring projects are completed safely, on time, within budget, and to the highest quality standards. Key Responsibilities Manage site teams, subcontractors, and suppliers Oversee health & safety compliance and site documentation Ensure works are delivered in line with programme and budget Maintain excellent client relationships and attend progress meetings Coordinate works within occupied properties, ensuring minimal disruption to residents Monitor quality control and ensure compliance with PAS 2030/2035 standards (where applicable) Report progress to senior management Requirements Proven experience as a Site Manager within social housing/property services Strong background in retrofit, SHDF, EWI/IWI, and window/door replacement projects Experience working within occupied properties SMSTS, CSCS (Black/Gold), First Aid at Work Strong leadership and communication skills Full UK driving licence / Own car Package Salary up to £65,000 Car allowance + fuel card Pension scheme * Career progression within a growing, reputable contractor

Montcalm Collection At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. Why Join Montcalm Collection Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave, so you can celebrate your special day your way. We celebrate lifes milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates, helping you maintain your health and vitality. Continuous learning and development opportunities, from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day, giving you the opportunity to support a charity close to your heart. Employee referral programme, rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style. Overview The Commercial Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. Key Responsibilities Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy. Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms. Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions. Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills & Qualifications Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality financial and commercial metrics. Advanced Excel skills essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. Working Condition Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Job Ref: DAL5114 Branch: Clayton Hotel Chiswick Location: Clayton Hotel Chiswick, London (West) Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 09/06/2026 Closing date: 11/07/2026 Food & Beverage Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Reporting to the Food and beverage Manager, the Food & Beverage Supervisor will provide at all times a friendly and efficient service to the hotel guests. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events What You Will Do: Operate Food & Beverage service according to standard operating procedures (SOPs). Ensure timely setup and ongoing maintenance of Food & Beverage areas. Maintain cleanliness and tidiness in all Food & Beverage areas. Control heating, lighting, and music/TVs to create a comfortable atmosphere. Provide efficient and friendly service to guests at all times. Maximize sales through effective upselling. Complete daily SOP checklists to uphold staff training standards. Execute daily and weekly cleaning checklists to ensure high hygiene standards. What You Will Need: Previous hotel experience in a 3/4 star hotel property is desired but not essential. Previous experience in a high-volume/fast-paced environment. Fluent English and excellent communication skills. Micros Experience would be preferable Flexible and available to work a variety of shifts, including midweek and weekends. A good team player Are hardworking and dedicated to their role About U s Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process. At Clayton Hotel Chiswick, everything we do is a little more personal. Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the Chiswick High Road, it's a place that has everything from food, culture and entertainment. If you want to see even more of London, we're conveniently located just by Gunnersbury Underground Station which connects you across the city. Marrying contemporary design with stylish interiors, our 4-star hotel offers 11 sophisticated conference spaces, all flooded with natural daylight and fully accessible. We are just 20-minutes to London Heathrow, via the M4 motorway, and 20-minutes into central London. TPBN1_UKCT

Acquisitions / Estate Manager North West London | Office-based with regular, UK travel | Hospitality Portfolio We are working with a well-established, privately owned property and hospitality group with a growing portfolio across restaurants, hotels, and commercial property investments. As part of their continued expansion, they are seeking an Acquisitions / Estate Manager to play a key role in identifying, negotiating, and securing new sites that support long-term growth. The Role: Based from the North West London head office, this role will be responsible for managing acquisitions activity across a broad territory, working closely with senior leadership and cross-functional teams. Key responsibilities include: Identifying and securing new sites across restaurant, hotel, and wider commercial property portfolios Managing the full acquisition process end-to-end: sourcing, Heads of Terms, feasibility, planning, and legal Building strong relationships with agents, developers, landlords, local authorities, and professional advisors Carrying out site appraisals, demographic analysis, and financial assessments Negotiating commercially robust deals that deliver long-term value Maintaining a strong pipeline of future opportunities aligned to business strategy Working collaboratively with internal teams including legal, construction, and operations Supporting strategic decision-making with clear, well-structured recommendations About You: You are likely to bring: Proven experience in acquisitions, estate management, or property development Background in multi-site retail, hospitality, leisure, or hotel environments Strong commercial awareness and confident negotiation skills Experience managing multiple projects across a wide geographic territory Ability to operate effectively within a fast-paced, entrepreneurial, privately owned business MRICS qualification preferred but not essential Why Apply: Join a stable, family-owned business with long-term growth ambitions High-profile role with direct influence on portfolio expansion Exposure to a diverse mix of assets including restaurants, hotels, and investment property Collaborative, hands-on culture with strong senior leadership access Ready to take the next step? If you're looking for a hands-on role with variety, autonomy, and the chance to make a real impact in a growing family business, we'd love to hear from you. Apply today or reach out to Lucy Wynn on (phone number removed) or for a confidential conversation. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Pear Recruitment: Lettings Manager Location: Chiswick Basic: £50,000 Uncapped Commission, OTE 80,000 - £100,000 + Licence and car required + £1000 Car allowance Working Hours: Monday – Thursday 8.30am – 6.30pm Friday 8.00am – 6.00pm Every other Saturday 10:00am – 3.00pm Our client is one of London’s fastest-growing independent lettings and property management businesses, operating across Prime Central and South-west London. They are building a high-performance company centered around ambitious people, exceptional standards and a relentless focus on growth. Their offices are designed to reflect the premium service they provide, combining market-leading presentation with a culture focused on performance, accountability and results. This is not a corporate environment. They move quickly and reward performance properly. They are looking for commercially driven individuals who thrive in competitive environments and want to be part of building something exceptional. The business is entering a major period of growth and operational evolution following the introduction of the Renters' Rights reforms, creating significant opportunity for high-level operators who understand both new business generation and long-term portfolio growth. The successful candidate will play a key leadership role within the business and will be expected to lead from the front both commercially and culturally. The Opportunity Their Chiswick office represents one of the most exciting growth opportunities out of all their branches, so they are now seeking a Business Manager to take ownership of the office, accelerate new business generation and build into one of the area's leading lettings and property management businesses. Unlike many management roles where the platform is already fully mature, this position offers the opportunity to shape the future of an office, build market share and recruit and develop a team around you. They believe strongly in rewarding high performers properly and creating an environment where talented people can genuinely build long-term careers. If you are highly driven, commercially sharp and want to be part of a business with serious momentum, we would like to hear from you. The Role As Lettings Manager, you will be responsible for driving new business growth, developing local market share and building a high-performing team capable of delivering long-term success. This is a highly commercial role requiring someone who can simultaneously: Generate new landlord instructions consistently Build long-term relationships with landlords, investors and local contacts Grow revenue and market share across Chiswick and West London Increase managed portfolio penetration Recruit, train and develop future team members Deliver consistent monthly deal flow Operate with urgency, structure and commercial intelligence Key Responsibilities Drive new business generation across Chiswick and West London Win new landlord instructions and grow the managed portfolio Establish Winchester White as a leading local brand Build relationships with landlords, developers, investors and local businesses Generate valuation opportunities through proactive networking and business development Recruit, train and develop future team members as the office expands Deliver strong monthly revenue growth Maximise managed and premium service instructions Oversee pipeline management and deal progression Maintain exceptional service standards across all client interactions Ensure operational standards, compliance and professionalism remain exceptional Contribute to wider business strategy and growth initiatives What they are looking for Highly ambitious and commercially driven Proven winners within the London lettings market Entrepreneurial in mindset and motivated by growth Strong self-starters who thrive with responsibility Capable of building and developing teams Exceptionally organised and process-focused Competitive, resilient and hungry for progression Professional, polished and highly articulate Comfortable operating in a fast-paced, target-driven environment Focused on both personal success and wider team growth Experience & Requirements Essential Proven track record within residential lettings Previous management or senior leadership experience Strong history of winning instructions and generating revenue Experience growing managed portfolios Strong understanding of modern lettings compliance and legislation Experience operating within high-performance sales environments Proven ability to lead and develop high-performing teams Strong negotiation and closing ability Full UK Driver’s License Package £50,000 basic salary Uncapped commission structure OTE £80,000 – £100,000+ £1,000 per month car allowance iPhone and business tools provided Clear progression opportunities within a rapidly growing business High-performance culture with strong earning potential Incentive trips, events and company rewards The commission structure is designed to heavily reward: New business generation High-value instructions Managed and premium service performance Consistent monthly delivery If you are interested in this Lettings Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Financial Manager – Construction & Property Development An established and highly respected construction and property development business is looking to appoint a Financial Manager to join its head office team. With a strong reputation for delivering high-quality residential and mixed-use developments, the business has experienced consistent growth and continues to expand its project portfolio across London and the South East. This is an excellent opportunity to join a financially stable, privately owned company where finance plays a key role in supporting strategic decision-making and business performance. Working closely with senior leadership, you will take ownership of the finance function, providing accurate financial reporting and commercial insight across multiple live projects and business entities. Key Responsibilities: Preparation and management of monthly management accounts Production of cashflow forecasts and financial reporting packs Budgeting, forecasting, and variance analysis Managing year-end accounts and liaising with external auditors Overseeing accounts payable, receivable, payroll, and transactional finance functions Supporting project teams with financial performance analysis Monitoring project costs, valuations, and profitability Ensuring compliance with statutory and regulatory requirements Managing VAT returns, CIS reporting, and construction-specific financial processes Providing financial and commercial insight to support business growth and decision-making Identifying opportunities to improve financial systems, controls, and reporting processesRequirements: Fully qualified accountant (ACA, ACCA, or CIMA) Proven experience within the construction, property development, or main contracting sector Strong understanding of construction accounting, project reporting, cashflow management, and financial controls Experience preparing management accounts and leading month-end processes Excellent commercial awareness and analytical skills Strong communication skills with the ability to engage confidently with operational and senior management teams Proactive, hands-on approach with the ability to work in a fast-paced environmentWhat's on Offer Opportunity to join a growing and successful construction and development business Exposure to high-profile London projects Direct access to senior leadership and involvement in strategic decision-making Long-term career progression within a stable and ambitious organisation Collaborative and supportive head office environmentThis role would suit an ambitious Finance Manager or Senior Management Accountant looking to take ownership of a finance function within a thriving construction and development business