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Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

Description Dedicated Customer Support EMEA Genetec - Protect the everyday Genetec - Protect the everyday We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network of over 2,300 people globally comprises diverse individuals who are passionate about their work and open to new ideas. We prioritize the success and well-being of our employees. Discover Genetec's work environment and lively culture in this video - _. The Team As a member of the Professional Services team at Genetec, the Dedicated Support Engineer acts as a trusted technical advisor, working closely with cross-functional departments to build and nurture long-term relationships with our strategic clients. You will have the unique opportunity to travel occasionally across the EMEA region to troubleshoot complex systems, conduct system audits, and train end-users. Armed with your technical prowess and sharp problem-solving skills, you will play a pivotal role in driving client satisfaction across more than 15 countries! What Your Day-to-Day Will Look Like • Partner with high-profile enterprise clients to tackle complex technical challenges and deliver an outstanding service experience., • Provide expert technical support and hands-on training to help customers unlock the full power of their security platforms., • Collaborate closely with our R&D teams to stay on the cutting edge of our latest technological innovations., • Perform routine system assessments and health checks to optimize performance and drive continuous improvement., • Travel across Europe for on-site client missions, deepening trust and strengthening key partnerships. About You We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we’d love to hear from you. • Degree in Computer Science, Telecommunications, Electrical Engineering, or equivalent practical experience., • Strong analytical mindset with proven problem-solving and decision-making capabilities., • Excellent team player who thrives in collaborative environments and fosters open internal communication., • Natural ability to build, maintain, and elevate long-lasting client relationships., • Flexible, adaptable approach when navigating complex troubleshooting scenarios., • Professional fluency in both English (a second language is a major plus!). Your Technical Toolkit • Background in software support, remote deployment, or hands-on experience with Genetec solutions., • Solid command of Windows Operating Systems and their core components., • Hands-on experience configuring and troubleshooting network devices (switches, routers)., • Clear understanding of networking protocols, principles, and enterprise storage solutions., • Familiarity with server virtualization and client/server architectures. Bonus Points If You Have • Industry experience in Video Surveillance (CCTV, IP cameras, NVR/DVR systems)., • Prior Genetec certifications or hands-on platform knowledge., • Familiarity with Automatic License Plate Recognition (ALPR / ANPR) technology., • Expertise in Access Control systems (door controllers, card readers, wiring, etc.)., • Scripting/coding skills in C#, Visual Basic, VBScript, PowerShell, or similar., • Working knowledge of Microsoft SQL Server management. Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

Work on technology that directly supports Defence and National Security. We're seeking a DV Cleared Senior Infrastructure Engineer with VMware, Windows, Linux and secure cloud infrastructure experience. You'll design, build and support secure digital platforms for Defence and National Security organisations. Contract role, up to £600 per day, Outside IR35, based in Taunton, Somerset. Rolling three-month contracts with an expected duration of approximately nine months. Active DV clearance is required. As a Senior Infrastructure Engineer, you'll join a team delivering secure digital solutions for Defence and National Security customers. Working alongside architects, engineers and consultants, you'll help build and support mission-critical infrastructure where security, reliability and operational effectiveness are paramount. • Design, build and support secure infrastructure across complex environments., • Administer and optimise VMware, Windows and Linux platforms., • Support Azure, Microsoft 365 and hybrid cloud services., • Drive Secure by Design principles across projects and platforms., • Automate infrastructure deployments and operational processes., • Monitor, troubleshoot and resolve complex technical issues., • Provide technical leadership to customers and delivery teams., • Contribute to solution design and project delivery activities., • VMware vSphere, vCenter and VCF., • Windows Server administration., • Linux administration., • Secure infrastructure build, deployment and support., • Azure and Microsoft 365 administration.Red Hat OpenShift.Kubernetes administration.Networking.PowerShell and Ansible automation.Terraform and Infrastructure as Code.DevSecOps tooling.Experience working in Agile environments., • Up to £600 per day., • Outside IR35., • Rolling three-month contract extensions., • Expected duration of approximately nine months., • Taunton-based., • Active DV clearance required. This is an opportunity to work on technology that directly supports Defence and National Security, delivering solutions that make a genuine difference to critical operations. You'll join a team of specialists working at the forefront of secure digital engineering, cloud technologies and infrastructure innovation, solving complex technical challenges within highly secure environments. #J-18808-Ljbffr

Server Engineer & Cloud Architect needed in Lincoln Paying £20. Administer, manage, maintain, and optimise hybrid server, storage, and cloud environments.

Referrals increase your chances of interviewing at Client Server by 2x. SQL Server Developer, Regulatory Data (Remote). This range is provided by Client Server.

Client Server Limited is seeking a Backend Software Engineer (TypeScript) in Cambridge with hybrid WFH.

A growing tech company in the UK is seeking a hands-on Technical Architect with strong Java skills to design and implement scalable AWS solutions.The role involves leading the architecture for a core insights platform, focusing on infrastructure, data, and application layers.You will ensure complian

Backend Software Engineer / Developer (TypeScript) Cambridge / WFH to £70k.Are you a backend focussed TypeScript Engineer?.You could be progressing your career at one of the world's leading cyber security technology companies, where you'll help develop next generation software that protects organis

Senior Consultant - Business Change & Transformation.Project Manager Security (German speaking) 6 month contract (outside IR35).Are you a tech savvy, German speaking Project Manager with a strong knowledge of ISO 27001 and KRITIS?.You could be joining a tech company on a six-month contract, with a f

Client Server Limited is hiring a Backend Software Engineer / Developer (Python, Machine Learning, AWS) for remote UK work up to £90k.

This range is provided by Client Server. Direct message the job poster from Client Server. Senior Recruitment Consultant at Client Server.

You’ll move from client-side to server-side tagging, define governance, and own pixel/tracking standards while guiding regional teams.

Consultant at Client Server - Data and QA. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. Referrals increase your chances of interviewing at Client Server by 2x.

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This range is provided by Client Server. Direct message the job poster from Client Server. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Data Scientist Python SQL Mathematics Client Server London, England.

A leading tech company is seeking a Senior Consultant for a 6-month contract as a Project Manager specializing in security audits.This role requires fluency in German and English, knowledge of ISO 27001 and KRITIS regulations, and strong project management skills.You will oversee security audits whi

Backend Software Engineer / Developer (Python Machine Learning AWS) Remote UK to £90k.Are you a data savvy Backend Software Engineer with experience of implementing ML algorithms into production?.You could be progressing your career in a senior, hands-on Backend Software Engineer role as part of a

Referrals increase your chances of interviewing at Client Server by 2x. This range is provided by Client Server. Direct message the job poster from Client Server.

Net Core - FinTech Client Server Newcastle upon Tyne, Tyne and Wear, England.

A leading technology firm in the UK is seeking a Senior Full Stack Engineer skilled in React and TypeScript.This role is remote with occasional team meetups in London.Responsibilities include contributing to technical discussions and tackling complex challenges in the Fintech sector.Ideal candidates

Front End Developer TypeScript React - FinTech Client Server Newcastle upon Tyne, Tyne and Wear, England.

A FinTech startup in Newcastle is seeking a Software Developer to join their team focusing on complex systems.This role offers competitive pay of up to £70k, a bonus, and a dynamic workplace culture.Candidates should have a relevant degree and experience in backend development, with a strong comman

We are looking for a Server-side Engineer to work on Mobile application Service Layer (Backend for Frontend) that will be used by tens of millions of around the world.

This range is provided by Client Server. Direct message the job poster from Client Server. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Seeking a Site Reliability Engineer for a cybersecurity technology business using AI to protect clients globally.Hybrid role with career progression opportunities.

Seeking a Cloud Server Engineer with Azure experience to manage and migrate IT infrastructure, including servers, storage, and Active Directory, to the Azure cloud.

Lead Site Reliability Engineer (SRE) role in cybersecurity.Focus on building, operating, and ensuring highly available, scalable, and secure platforms on AWS/Azure.Requires strong SRE/DevOps experience, programming skills, and leadership in incident response.

Seeking an experienced Senior Systems Engineer specializing in server and cloud technologies to support complex technical projects.

Lead Software Engineer to design and develop payment and billing applications using C#.Net API and AWS, in a hybrid work environment.

We're currently recruiting in our Taunton East Premier Inn.Working 15 hours per week, paying up to £13.Ground Floor Team Member – Premier Inn.You are the first person many of our guests meet.And often the last before they leave.As a Ground Floor Team Member, you’ll welcome guests, help them che

Backend Software Engineer / Developer (Python Rust C++) Cambridge to £80k.Do you have strong backend software development experience?.You could be joining the world's most advanced cybersecurity technology business that uses AI technology to protect clients across the globe from advanced cyber thre

We're currently recruiting in our Guernsey St Peter Port (Admiral Park) location.Working 20 hours per week, paying up to £13.Housekeeper – Guernsey St Peter Port (Admiral Park) Premier Inn Hotel .Come and be a Housekeeper at Premier Inn in Guernsey St Peter Port (Admiral Park).You’ll join a

Commis Waiter/Waitress - London.Berenjak Borough - Commis Waiter/Waitress.Commis Waiter/Waitress - Berenjak Borough.Experience - Previous experience in a quality restaurant.We’re looking for a talented Commis Waiter/Waitress to join our team.This is an exciting opportunity for an ambitious Commi

Maintenance Team member - Dublin 8.Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal fo

Leisure Receptionist - Elstree.The Role Outline: Your Shift at a Glance.Your focus is to be the very first person to offer a warm and friendly welcome to all members and guests, whether they are walking through the doors or calling up.You will ensure the efficient operation of the Leisure Reception

We're currently recruiting in our Dublin City Centre (North Docklands) Premier Inn.Working 10 hours per week, paying up to €15.Ground Floor Team Member – Dublin City Centre (North Docklands) Premier Inn.You are the first person many of our guests meet.And often the last before they leave.As a

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We're currently recruiting in our Dublin City Centre (North Docklands) Premier Inn.Working 15 hours per week, paying up to €15.Housekeeper – Dublin City Centre (North Docklands) Premier Inn.Come and be a Housekeeper at Premier Inn in Dublin City Centre (North Docklands).You’ll join a fun house

Starbucks Team Member: Fuel the Village.The morning coffee rush is not for the faint of heart.If the sight of a thirsty queue makes you want to hide in the stockroom, look away now.We need someone who genuinely thrives in the brilliant, caffeinated chaos of a fast-paced coffee shop.At Village, we pa

Kitchen Team Member - United Kingdom.Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces indiv

We're currently recruiting in our Guernsey St Peter Port (Admiral Park) Premier Inn.Working 35 hours per week, paying up to £13.Ground Floor Team Member – Guernsey St Peter Port (Admiral Park) Premier Inn.You are the first person many of our guests meet.And often the last before they leave.As a G

Retail Team Member - East Dean.We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Birling Gap, to answer their questions and help them make the most of their day.This location is in a rural area, so please think about how you'd would get here for work, before

We're currently recruiting in our Bridgwater North (A38) Premier Inn.Working 18 hours per week, paying up to £13.Ground Floor Team Member – Premier Inn.You are the first person many of our guests meet.And often the last before they leave.As a Ground Floor Team Member, you’ll welcome guests, hel

Part Time Barista - St Johns Wood, London.Part Time Barista vacancy at GAIL's!.If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on!.We are looking for baristas who have a.GAIL's family and for great coffee.With no day being the same,