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Service Designer (UX-Led)My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, sys

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

They are some of the first government services in the world that use ‘rules-as-code’ to bake legislation, policies and guidance into the services themselves, making complicated, opaque services like planning simpler and more transparent for everyone. To do this, we are building Plan✕ , an open

A prominent financial institution is seeking a Service Designer for a 6-month FTC, based in London.

A leading digital services company is seeking a Contract Service Designer for a 6-month project based in the United Kingdom. The role involves designing user-centric services, collaborating with teams, and understanding public sector needs.

As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. Mentor and develop service designers across grades, supporting performance management and career progression. Familiarity and commitment to

A leading design consultancy in the UK is seeking a Senior Service Designer to partner with public sector clients. The role involves leading service design activities for large programmes, ensuring GDS compliance, and mentoring junior designers. The ideal candidate has significant public sector expe

A leading UK bank is looking for a Service Designer for a 6-month fixed-term contract. This role involves crafting end-to-end services across various domains and requires a minimum of 5 years' experience in service design.

Experience in service design, with a user‑centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Manage multidisc

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. Desirable capability includes thought leadership in service design, experience working in full se

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

A leading talent acquisition agency is looking for a Senior Service Designer to join a dynamic team on a 3-month contract. This role requires 5 to 8 years of experience in delivering both digital and non-digital services.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact.

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

The customer service bot service immediately determines the goal of a client based on the chosen answers and suggests trying different efficient methods to find a solution. Create Customer Service bots for Facebook Messenger in minutes. This digital helper connects hotels directly with their guests

Working for a very high-growth, industry-leading digital business, the Senior Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Senior Service D

Get notified about new Service Designer jobs in. Senior / Lead Service Designer. Mentoring other designers and helping grow best practices in service design.

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

A consultancy in the public sector is seeking a lead service designer with strong end-to-end service design expertise. This role involves developing service blueprints and journey maps, leading data mapping, and ensuring designs meet technical constraints.

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. Experience in service design and a strong communication skill set are essential. Make a real difference to public services while working on impactful projects.

Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. No job description addedRole: Service Designer.

Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused tr

The Service Designer shapes end-to-end services across people, process, technology, and data within a fast-moving innovation environment. End-to-End Service Architecture & Systems Thinking - Designs service blueprints and maps dependencies across journeys, operations, platforms, and teams. Service D

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). You establ

A leading financial services company is seeking a Senior Service Designer to enhance end-to-end customer experiences.

We are working with a consultancy feeding into the public sector looking for an actively SC cleared lead service designer. Desirable Requirements (GDS-aligned - Service Designer). Essential Requirements (GDS-aligned - Senior Service Designer).

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organ

A leading consulting firm in the UK is looking for a Senior Service Designer to lead innovative service design projects across various sectors. The ideal candidate will have at least 5 years of experience and expertise in service design methodologies, aiming to deliver impactful solutions for client

A leading technology consultancy in Greater London is seeking a passionate Service Designer to create user-centered services. In this role, you'll research, map current services, and facilitate workshops to enhance user journeys. Qualifications include experience with service design techniques and t

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. Critical responsibilities include synthesizing research data and creating service design artifacts. The emphasis will be on providing support for EV services and market expansion projects.

Vice President, User Experience, UX/Service Designer. We’re seeking a future team member for the role of Vice President, User Experience II, UX/Service Designer to join our EMEA Innovation Center team. As a leading global financial services company at the heart of the global financial system, we i

A renowned IT consultancy in Greater London is seeking a passionate Service Designer to enhance user experiences. This role involves researching customer services, running creative workshops, and designing innovative user journeys. Ideal candidates will have expertise in service design techniques an

A leading recruitment agency is seeking a Senior Service Designer for an initial 3-month contract in the United Kingdom. The ideal candidate will possess 4 to 7 years of experience in delivering exceptional digital and non-digital products and services. The role involves conducting user research, fa

A leading financial services company in London is seeking a Service Designer for a 6-month fixed-term contract. The role involves shaping end-to-end services by leading design-led discovery and synthesizing insights. Candidates should have at least 5 years of service design experience and an outcome

As a Lead Service Designer in our Experience Design team, you will shape end‑to‑end, future state services that are human‑centred, data‑informed, and AI‑ready. Familiarity and commitment to developing the skills needed to design services that make use of AI — working with technology and

As a Service Designer, you'll shape experiences that help customers manage their banking services easily and securely, with minimal friction. Service Designer - 6 Month FTC. You'll also be part of our wider design community, including the Service Design Community of Practice, where you can share lea

A leading digital services consultancy is seeking a Senior Consultant in Service Design to lead strategic planning and manage relationships with senior stakeholders. Candidates should have a strong background in user-centered design and Agile methodologies, alongside experience improving services fr

Capco is looking for a Senior Service Designer to help create customer‑centric products and services that drive meaningful change in financial services and energy. Senior Service Designer - Product & Experience. Experience working in agile, cross‑functional teams within consulting or financial s

Service Designer (6 Month FTC/Secondment) page is loaded## Service Designer (6 Month FTC/Secondment)locations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (13 days left to apply)job requisition id: 152971End DateThursday 02 April 2026**S

As a Service Designer, Your Role Will Include:. Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions. Stealth iT Consulting are currently supporting a huge player within

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. As a Senior Service Designer, you will be responsible for:. Experience or knowledge of the Government Digital Service and government design principl

A high-growth digital business in the UK is seeking a Senior Service Designer to lead end-to-end service design across digital journeys and operational processes. The ideal candidate will have proven experience in complex service design projects and strong systems thinking capabilities.

The designer will work within a hybrid model, primarily based in London or Edinburgh, and will also serve as interim Service Design Lead. A leading credit health company in the UK is seeking a Principal Product Designer to lead its Upstream mission.

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav