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Insight Investment is looking for a Senior Service Desk Analyst to join the End-User Computing team in London. Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients’ needs. Founded in 2002, Insight’s collaborative approach has delivered both

Digital Operations Manager, IT Manager, IT Support Manager. Referrals increase your chances of interviewing at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment by 2x. Commercial awareness: able to collaborate with sales and account teams to identify value-add opportunities.

Please contact Darren at Armstrong Knight Technical for further details of this role.

Help to ensure resolutions within SLAs; chase blocked issues outside of the first line team in conjunction with the Service Desk Manager(s) and Service Operation Manager(s) to improve service performance metrics. Prepare for and deliver monthly service reviews to clients (or quarterly where applicab

Reporting to the Service Desk Manager, the person appointed will assume overall responsibility for first and some second-line technical support for all departmental IT applications and services across a College, including end-user computing; this includes multi-function devices and specialized AV an