Trabajos skincare en Reino Unido

Job title: Planning Manager Duration: 4 months FTC Role type: Full time Location: 2 days p/w onsite in Southbank London Start: ASAP (4-6 weeks onboarding time) Rate: £40 - 50k pro rata Interview: 1 stage process Our client is looking for a Planning Manager to work on a leading global skincare brand, driving integrated communication strategies that enable them to achieve and exceed marketing objectives. You'll develop regional media plans, oversee campaign execution, and ensure planning excellence across key markets. Collaborating with local offline and digital teams, you'll translate client strategies into integrated campaign plans while maintaining deep engagement with campaign performance and optimisation opportunities. This is an excellent opportunity to expand your planning expertise, develop client leadership skills, and grow into senior planning roles. Experience: • Demonstrated experience developing integrated media strategies across multiple channels, • Proven track record of successful campaign execution and optimisation, • Strong client-facing experience, • Proficiency with media planning tools and platforms, • Experience with full-funnel channel planning (traditional, digital, social, emerging channels) Core Competencies: • Strategic Thinking: Ability to develop integrated, data-driven planning strategies that drive client objectives, • Media Expertise: Solid understanding of traditional (TV, radio, print, OOH) and digital channels (programmatic, social, video, CTV, BVOD), • Client Management: Excellent communication and relationship-building skills; ability to translate client objectives into strategic recommendations, • Execution: Strong project management and attention to detail; ability to manage timelines, approvals, and deliverables, • Analysis: Numeracy skills and comfort with data analysis; ability to interpret campaign performance and identify optimisation opportunities, • Collaboration: Ability to work effectively across teams (planning, digital, offline, buying); willingness to support colleagues, • Curiosity: Innate curiosity about market trends, new technologies, and audience insights, • Ownership: Pride in delivering quality work; proactive approach to identifying and solving problems Professional Attributes: • Strong attention to detail with high numeracy, • Positive "can-do" attitude and approach, • Willingness to share ideas and insights, • Ability to recognise when to escalate issues or seek second opinions, • Commitment to continuous learning and professional development SKILLS & EXPERIENCE REQUIRED This role offers: • Strategic influence over regional campaign responses and client outcomes, • Hands-on execution with measurable campaign impact, • Cross-functional collaboration with digital, offline, and paid media teams, • Client exposure and relationship development, • Career progression path to senior planning roles, • Innovation opportunities with emerging channels and platforms, • Professional development within leading global agency THE OPPORTUNITY Campaign Planning & Strategy: • Develop comprehensive integrated media planning strategies aligned with client marketing objectives and campaign KPIs, • Ensure planning excellence in timely delivery of outputs; own integrated campaign plans across regional markets, • Identify optimal media channel mix across full-funnel channels, • Advise clients on channel integration and cross-channel effectiveness Execution & Optimisation: • Oversee accurate campaign approvals, pacing, and scheduling from annual to tactical planning using relevant planning tools (OMNI), • Stay close to all campaign tracking and evaluation metrics; feed insights into ongoing optimisation and future planning recommendations, • Provide regular analysis and optimisation recommendations on campaign performance., • Ensure effective implementation of regional strategies in collaboration with local offline and digital hub teams Client & Stakeholder Management: • Build and maintain strong client relationships; serve as primary planning contact for assigned accounts, • Present media planning documents and performance recommendations to senior client stakeholders, • Communicate clearly on channel connections and integrated strategy benefits (paid, owned, earned), • Escalate issues proactively; seek guidance from senior colleagues when needed, • Manage client expectations and campaign timelines effectively Market Insights & Innovation: • Maintain regular engagement with media partners to understand new innovations and audience insights, • Stay informed on emerging channels, platforms, and planning best practices, • Contribute to wider team thought pieces and ad-hoc media projects, • Share ideas and insights with colleagues to drive continuous improvement

A luxury skincare brand is on the hunt for a dedicated Office and HR Admin Assistant to be based in London. The Role This is an exciting opportunity for an experienced HR and Office Assistant to take ownership of two vital functions: human resources administration and office management. You will be the person who makes things run seamlessly, supporting the full employee lifecycle while ensuring the office environment is professional, welcoming and always at its best. Key responsibilities include: • Supporting payroll administration and all core HR processes, • Managing new starters, leavers and employment changes, including offer letters, contracts and references, • Maintaining and updating HR systems with accuracy and consistency, • Producing HR reports covering absence, turnover and engagement, • Acting as front of house, delivering a professional and welcoming reception experience, • Managing meeting rooms, visitor experience, suppliers and external vendors, • Overseeing office operations, equipment, maintenance and Health and Safety compliance, • Coordinating onboarding logistics including desk setup, equipment and welcome packs, • Organising office events and supporting the wider team with day-to-day operational needs Sound like you? You bring at least three years of HR administrative experience and a natural ability to create order, efficiency and a positive environment around you. Detail matters to you. Confidentiality is second nature. You are someone who spots what needs improving before being asked, and you take genuine pride in delivering a seamless experience for the people you support. Strong Microsoft Excel and PowerPoint skills, excellent communication, and the ability to juggle multiple priorities with calm and confidence are all essential. Experience in office coordination or facilities management is a bonus.

CPL is partnering with a leading private, doctor-led wellness and aesthetics clinic based in the iconic Battersea Power Station. This is an exciting opportunity for an experienced Senior/Advanced Skin Therapist to join a luxury, medically led environment focused on delivering exceptional patient outcomes and results-driven treatments. Key Treatments • Medical-grade chemical peels, • Microneedling, • Laser and light-based treatments, • Advanced facials and skin therapies Requirements • Level 3 Beauty Therapy qualification (NVQ, VTCT, ITEC or equivalent), • Level 4 Laser or Advanced Aesthetics qualification, • Minimum of 5 years' experience within a premium clinic, medi-spa, or aesthetic setting, • Strong consultation skills and a genuine passion for skin health and patient care, • Experience recommending and retailing medical-grade skincare products is advantageous What's on Offer • Competitive salary of £36,000–£40,000, depending on experience, • Ongoing training and professional development, • Opportunity to work within a prestigious doctor-led aesthetics clinic, • Access to state-of-the-art technology and treatments, • Employee treatment discounts and Battersea Power Station retail benefits, • Excellent career progression opportunities If you're passionate about advanced aesthetics and delivering exceptional patient results, we'd love to hear from you.

The Brand One of the UK's most celebrated luxury skincare brands a British-founded, globally recognised name that has built an exceptional reputation for results-driven skincare and premium in-store experiences. Operating across physical retail, spas, digital channels and international markets, the business sits within a major international beauty group and continues to invest heavily in its customer experience, technology infrastructure and global growth agenda. This is a brand that takes its in-store experience as seriously as its products and is now looking to ensure its retail technology matches the premium world it has built. The Person They are looking for an experienced Retail Product Owner or Product Manager who genuinely understands how in-store customer journeys work in practice not just in theory. The ideal candidate will have hands-on experience with retail technology platforms such as POS, booking systems or clienteling tools, alongside a strong CRM and customer data background. Critically, they need to be comfortable operating as the bridge between commercial and technical teams translating what store teams and customers need into clear, deliverable product requirements. Experience in luxury, beauty or wellness retail is strongly preferred, as is a track record of managing external vendors and implementation partners through complex technology delivery . The Role Reporting into the Head of Digital IT, this is a genuinely strategic Retail Product Owner position responsible for leading the transformation of the in-store customer experience from a technology perspective. The remit covers the full in-store journey from booking and check-in through consultation, treatment, checkout and rebooking as well as the integration of customer data captured in store into the CRM for future personalisation and clienteling. The role owns the retail technology roadmap, shapes omnichannel capabilities and works closely with cross-functional teams across Retail, CRM, Education, Operations and IT, as well as external vendors and development teams. Based at a prestigious central London head office on a hybrid basis

A fast growing British beauty brand is looking for a proactive and detail oriented Regulatory Affairs Executive to join its Product team. Our client is a luxury skincare brand renowned for combining innovative skincare science with a rich heritage approach to beauty. With a global presence and exciting growth plans ahead, the brand offers a collaborative and fast paced environment for ambitious individuals looking to develop their careers within the beauty industry. This is an exciting opportunity for someone passionate about cosmetic compliance, product registration, and global beauty regulations who is looking to develop their career within a fast paced and collaborative environment. Role: Regulatory Affairs Executive Reporting to: Product Director Location: London Key responsibilities include: • Preparing and organising product and technical documentation for UK and global registrations, • Managing and maintaining product registrations on CPNP and UK SCPN platforms, • Coordinating international product registrations with global partners, • Supporting the implementation of MoCRA and FDA regulations within the US market, • Assisting with product registration requirements for the Chinese domestic market, • Creating and maintaining INCI lists and ensuring packaging updates are accurate, • Supporting regulatory review and approval of packaging artwork, • Maintaining master product information databases and technical documentation, • Assisting with regulatory and compliance related queries across the business, • Supporting the NPD team from both a regulatory and administrative perspective, • Coordinating annual Leaping Bunny documentation, • Monitoring cosmetic regulatory updates and communicating key changes internally The ideal candidate will have: • A Cosmetic Science degree or equivalent qualification, • Previous experience within a cosmetic regulatory or compliance role, • Understanding of global cosmetic registration processes, • Knowledge of cosmetic formulation files and technical documentation including PIF and CPSR, • Experience using CPNP, SCPN, and/or global product registration portals, • Strong organisational and communication skills, • Excellent attention to detail and ability to manage multiple projects This is a fantastic opportunity to join an ambitious and growing beauty brand offering strong development opportunities within a supportive and collaborative team environment. If you are interested, please apply directly or email your CV to lsilcock@veblen-int.com.

Buying Manager - Skincare Cosmetics London A leading UK retailer specialising in Korean beauty and skincare, offering a curated range of over 2,000 products across skincare, makeup, haircare, and body care through both ecommerce and physical stores. Since launching in 2019, the company has become a trusted destination for K-Beauty customers across the UK, supported by thousands of 5-star customer reviews and a rapidly expanding retail presence. The Buying Manager will lead the Buying team and oversee the full product lifecycle across multiple categories, ensuring all activity supports the wider commercial strategy. The role involves managing key supplier relationships, overseeing onboarding and launch processes, and driving the commercial performance of both established and emerging brands within the UK market. This opportunity suits someone with strong leadership skills, commercial awareness, and experience working in fast-moving retail environments. Key Responsibilities • Lead, mentor, and develop a team of Buyers across different experience levels, ensuring clear direction, strong execution, and continuous development., • Work closely with Merchandising and wider business teams to support category planning and deliver commercially effective product strategies aligned with customer demand and business objectives., • Manage supplier partnerships and lead commercial negotiations, including margins, funding agreements, and long-term partnership terms., • Oversee contract reviews and renewals, ensuring agreements meet operational and commercial requirements while maintaining strong supplier relationships., • Analyse sales, margin, stock flow, and promotional performance to identify opportunities and risks, using data to support commercial discussions with brands., • Manage stock flow and supplier lead times, ensuring timely deliveries and resolving any supply chain issues that may impact product availability., • Collaborate cross-functionally with Merchandising, Marketing, Supply Chain, and Retail Operations to ensure successful launches, promotions, and stock planning across all channels., • Maintain accurate launch timelines and critical paths, ensuring all stages of onboarding, labelling, compliance, and product readiness are completed on schedule., • Support suppliers with UK labelling and compliance requirements, ensuring all products meet regulations before launch., • Take ownership of priority and exclusive brand accounts, ensuring they receive strong commercial focus and strategic support., • Build and maintain strong relationships with international brand teams, providing regular updates on performance, opportunities, and market growth., • Produce weekly and monthly reports for senior leadership, highlighting performance trends, opportunities, and recommendations. What We’re Looking For • At least 4 years’ experience in Buying or Category Management within beauty, skincare, wellness, or fast-paced consumer retail., • Proven experience leading and developing buying teams., • Strong commercial awareness with a track record of driving sales and profitability., • Experience managing supplier negotiations, commercial terms, and long-term partnerships., • Strong analytical skills with advanced Excel capability and confidence interpreting sales and performance data., • Excellent communication and stakeholder management skills., • Highly organised with the ability to manage multiple priorities and deadlines effectively., • Passion for beauty, skincare, and evolving consumer trends., • Experience working with international suppliers is advantageous., • Korean language skills are beneficial but not essential., • Collaborative and relationship-focused approach to working with brands and partners.

Would you like to join a globally recognised leader in the premium beauty and cosmetics industry, known for its iconic brands, innovation, and strong presence across both retail and digital channels? As the Social Media Manager, you'll lead the creation and execution of engaging social content across key digital channels, bringing campaigns, product launches, and brand moments to life for beauty brands. The Role: • Develop and execute social media strategies across key platforms, including Instagram and TikTok., • Create engaging, social-first content that drives awareness, engagement, and brand affinity., • Lead social activations for new product launches, campaigns, and key brand moments., • Adapt global content and assets for local audiences while maintaining brand consistency., • Support events, experiential activations, and pop-ups through real-time content creation., • Act as a brand guardian, ensuring all content aligns with brand guidelines and tone of voice., • Brief and collaborate with influencers and content creators to deliver impactful campaigns., • Work closely with PR, CRM, Media, and Brand teams to maximise campaign performance., • Monitor and analyse social media performance, providing insights and recommendations to optimise results., • Stay ahead of emerging trends, platforms, and cultural moments, identifying opportunities for rapid activation. About You: • Proven experience in social media and content creation, • Experience within beauty, skincare, and cosmetics brands would be highly advantageous., • Deep understanding of Instagram, TikTok, and emerging social platforms., • A genuine passion for social media, digital culture, and consumer trends., • Experience creating content from concept through to execution., • Comfortable being in front of the camera and representing brands through content when required., • Strong creative eye with the ability to identify and capitalise on trending opportunities., • Experience developing content calendars and social media strategies., • Ability to analyse social performance data and use insights to improve engagement and reach. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Email: Shelley.burnand@advocate-group.co.uk Phone: 07537163606 We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

About Us Iris is a global integrated agency driven by one simple philosophy: Participate or Perish. We create ideas that earn attention and inspire people to interact with brands in meaningful ways. Working with some of the world’s most ambitious brands, we combine strategy, creativity, technology, and media to deliver impactful campaigns. We’re on the hunt for an enthusiastic and driven Paid Search Account Manager to join our Performance Marketing team. This role is ideal for someone who loves building strong client relationships, leading campaign delivery and driving performance growth, while also being confident getting into the detail of paid search execution and optimisation. As the Paid Search Channel Lead, you’ll work closely with Client Leads and senior account executives to deliver best-in-class paid search strategies and ensure seamless day-to-day account management. You will primarily work across a major global skincare client, managing multiple accounts across Europe in different markets and languages. The focus will be on upper-funnel brand visibility, delivering high-quality visits and improving budget efficiency by increasing qualitative conversion value per cost. This role will have real impact, helping shape paid search strategies and ensuring campaigns are delivered to the highest standard across markets. You’ll play a key role in driving visibility with key skincare audiences, nurturing deeper onsite engagement, and contributing to long-term brand growth. 🛠 What you’ll be doing • Lead the day-to-day management of paid search activity across multiple European markets, acting as a key contact for clients and internal teams to ensure campaigns are delivered smoothly and effectively., • Build trusted client relationships, maintaining clear communication around performance, priorities, timelines and growth opportunities while understanding wider business goals and challenges., • Partner closely with Paid Search Strategy Leads and channel specialists to translate strategy into high-impact execution, ensuring activity aligns with wider brand and business objectives., • Drive a strong test-and-learn approach across campaigns, leading testing roadmaps across targeting, creative, bidding strategies and audience segmentation, and turning insights into actionable recommendations that improve performance and inform future strategy., • Oversee the end-to-end campaign lifecycle across Search, including planning, briefing, QA, optimisation oversight, budget pacing, reporting and post-campaign reviews., • Independently manage workflows and delegate tasks across junior team members, ensuring high-quality delivery, strong project management and effective prioritisation across multiple markets and deadlines., • Analyse campaign and consumer performance data across Google Ads, Google Analytics, Looker Studio and internal datasets, using a data-led approach to identify opportunities, optimise performance and proactively address underperforming campaigns., • Approach challenges with structured, solutions-focused thinking, identifying risks early and proactively presenting recommendations and solutions to both clients and senior leadership., • Support and mentor junior team members, helping develop their channel expertise, client communication skills and overall growth within the team., • Contribute to a collaborative, high-performing team culture through open feedback, knowledge sharing and proactive communication., • Stay up to date with paid search platform updates, tools and best practices, sharing learnings and opportunities with the wider team and clients to drive innovation and performance improvements. ✅ What we’re looking for • 3-4 years’ experience managing paid search campaigns, ideally for consumer brands and in an agency environment., • Strong understanding of paid search channels, particularly Google Ads, alongside a good grasp of conversion funnels, optimisation tactics, audience targeting and core, • Experience managing client relationships, coordinating projects and balancing multiple priorities across different accounts or markets., • Proficient in Excel and comfortable using reporting and analysis tools such as Looker Studio and GA4., • Strong analytical and organisational skills, with the ability to interpret campaign data, identify opportunities and communicate clear recommendations., • A collaborative and proactive mindset, with confidence taking ownership of tasks, solving problems and ensuring smooth day-to-day account delivery., • Clear communication and presentation skills, with confidence sharing updates, insights and rationale with teammates, stakeholders and clients. ⭐️ Nice to have • Experience managing multi-market or multi-language paid search campaigns, especially across Europe., • Familiarity with upper-funnel paid search strategies and driving visibility through informational or content-led campaigns., • Exposure to testing frameworks, automation tools or workflow efficiencies (e.g., bid strategies, scripts, bulk workflows, reporting automation)., • Experience supporting account growth opportunities or contributing to strategic recommendations for clients. 🙌 Why this role? • Join a driven and collaborative team known for its deep expertise across the digital landscape, from Search and SEO to analytics, content and conversion optimization, giving you the chance to learn from experts across the full ecosystem., • Work with a major global skincare brand that is reshaping how consumers seek advice and information online. You’ll help drive visibility across multiple markets and languages, supporting a client with big ambitions and plenty of room to test, learn and innovate., • Develop both your client management and paid search expertise, taking increasing ownership of strategic planning, campaign recommendations and performance-led growth opportunities. Equal Opportunities Iris is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Germaine De Capuccini (part of GDC Beauty Group) are expanding our UK training team. As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with professional rituals. We are looking for a Beauty Trainer to be based in our London Bridge Training facility who will also be expected to deliver training at our partner spa's across the south and midlands regions. Salary Range £37-39K Key Responsibilities: • Develop a thorough understanding of the Germaine de Capuccini brand and its rituals., • Deliver high quality training across London and other regions to our partners & staff., • Actively promote sales techniques on all training courses., • Communicate at all business levels and be able to adopt varied teaching techniques to accommodate different learning styles and cultural nuances., • Deliver online learning /virtual training, social media content where necessary., • Maintain communication with head trainer in brand head office to employ best practices., • To work closely with the sales team performing luxury treatment experiences to prospective accounts., • Act as an ambassador of a global brand, delivering treatments to influencers, and VIP’s., • Administrative duties will include maintaining a daily calendar, expense reports, training reports at the end of each course. And any other administrative requirements key to the role., • Responsible for maintaining a high standard of treatment hygiene within the training environment., • To be flexible and always prepared to support the business needs when required., • Support at customer and industry events. Experience and qualifications required: • A minimum of 1 year experience within the Beauty/Spa industry as a therapist/trainer., • Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent, • Advanced / aesthetics and electrical beauty treatment training, • NVQ / City & Guilds Level 3 Education and Training Certificate preferred, • NVQ / City and Guild Level 2 with 2 years experience also considered., • Strong retail experience., • Must hold a clean UK driving licence. And be able to travel with regular overnight stays., • Confident with IT including power point/outlook/excel. Qualities. The right person for our team will love a challenge. Is passionate about skincare and new technology. They will have exceptional communication and presentation skills. An ability to engage and persuade the trade customer and end consumer. Self-motivated to work independently and enjoy coming together as part of a team. Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.

About the Role You'll run our events programme day-to-day, build out our influencer and creator partnerships, and look after the PR activity that sits alongside them. This is a brand-side role for someone who has already run events, not just helped at them: who thinks in run-of-show, load-in times, supplier lists and contingency plans, and who can walk a shoot or activation from empty room to finished space. You'll help shape how Skin Cupid shows up beyond our owned digital channels, working closely with our Marketing Director to build a presence that's distinctive, talked-about and unmistakably us. Events & physical brand experience • Plan and deliver Skin Cupid's events calendar end-to-end: brand launches, press days, brand partner activations, pop-ups and community events, owning budgets, timelines, suppliers and on-the-day logistics, • Own physical visual merchandising at every event, pop-up and retail appearance: brief the design team on physical assets, manage production and print suppliers, and oversee install and how the brand shows up on the day, • Run the operational detail: run-of-show, supplier and venue liaison, build and breakdown, health and safety basics, and a calm head when something goes wrong on the day What We're Looking For • 2-4 years in events, influencer, PR or brand marketing, with events delivery as a core part of at least one role (not an occasional add-on), ideally in beauty, fashion, wellness or lifestyle, • Events you personally owned or co-led: be ready to talk us through two or three, including the brief, budget, what you produced, suppliers you managed and what you'd do differently, • Hands-on experience managing physical production: briefing designers, working with print and fabrication suppliers, and overseeing install, with an eye for finish and detail, • Confident owning budgets, timelines and supplier relationships independently, and keeping multiple workstreams on track under event-week pressure, • Some experience working with influencers or creators, with a feel for spotting talent and building relationships, • A strong eye for brand: you understand why a doorway, a goody bag and a Story tag all need to feel like the same thing, • A genuine love of K-beauty and Asian skincare, or a serious appetite to immerse yourself in it Brand champion • Be the person who carries Skin Cupid's brand into every room: events, partner meetings, shoots and supplier calls, representing us consistently and protecting how we're seen, • Act as a guardian of the brand's best interests in every partnership and activation, making sure each collaboration, creator and venue genuinely fits who we are, • Hold the line on quality and tone when it's tempting to cut corners, championing the Skin Cupid standard even under event-week pressure, • Carry brand knowledge with genuine pride and fluency, becoming a go-to voice internally and externally for what Skin Cupid stands for Bonus points for: any existing creator, press or venue contacts; experience with retail pop-ups or wholesale activations. This role does not qualify for visa sponsorship. Applicants must be authorised to work in the United Kingdom. What We Offer • If you love working in a tight-knit team, you've found the right place!, • A collaborative, dynamic environment in a fast-growing beauty brand, • Generous employee discounts on all products, • Hybrid working model (3 days a week in our London office), • Free products and early access to new launches, • Regular team lunches, dinners, and social events, • Fully stocked snack bar in the office

Step into an International Trainer role at the forefront of one of the most exciting brands in clinical luxury skincare, based in London. The Role This is a rare opportunity to join a prestigious, internationally recognised skincare brand as an International Trainer and Senior Therapist. Working directly with the Global Head of Aesthetics, you will be at the centre of a world-class spa education programme, inspiring therapists across the globe and ensuring that every treatment delivered carries the brand’s signature standard of clinical excellence. Key responsibilities include: • Implementing the global spa training strategy to support business initiatives, • Facilitating training programmes for internal and external teams across international and UK-based spa accounts, • Building strong, meaningful relationships across a global spa network, • Exciting and inspiring therapists to enhance their effectiveness and drive sales performance, • Explaining ingredients, formulations and treatment benefits in a way that is approachable, engaging and memorable, • Distributing new training content and programmes to all spa accounts in a timely manner, • Working closely with the Global Head of Aesthetics to build training schedules aligned to product launches and spa priorities, • Supporting special events, activations and PR activities with pre-event and on-site training delivery Sound like you? You are a confident, polished and passionate skincare professional with proven spa experience as an aesthetician and a genuine love for education. You hold a minimum NVQ Level 3 or equivalent in face and body treatments, and you know how to hold a room whether it is a small counter team or a large international audience. You communicate with clarity and warmth, translate technical knowledge into compelling content, and bring the kind of energy that leaves therapists genuinely inspired. You are highly organised, detail-led, comfortable with international travel, and at ease working within a premium, fast-moving environment.

Paid Social Manager Beauty & TikTok Shop 📍 London (Hybrid) 💰 £40,000–£50,000 + Benefits We're partnering with a fast-growing digital agency working with a portfolio of exciting beauty, skincare, cosmetics, and wellness brands. As they continue to expand their social commerce offering, they're looking for a Paid Social Manager with experience across TikTok, Meta, and TikTok Shop to join their team. The Role As Paid Social Manager, you'll lead the strategy, execution, and optimisation of paid social campaigns for a range of beauty clients. You'll play a key role in driving performance through social commerce initiatives, particularly TikTok Shop, helping brands grow awareness, engagement, and revenue. Key Responsibilities • Plan, launch, and optimise paid social campaigns across TikTok, Meta, Pinterest, and other relevant platforms., • Develop paid social strategies aligned with client objectives and growth targets., • Manage TikTok Shop campaigns, including product promotion, creator partnerships, and conversion-focused activity., • Work closely with influencer, content, and creative teams to maximise campaign performance., • Analyse campaign results and provide actionable recommendations to improve ROI., • Manage budgets, pacing, forecasting, and reporting across multiple client accounts., • Present campaign performance, insights, and strategic recommendations to clients., • Stay ahead of platform updates, beauty trends, and developments within social commerce . Requirements • 2+ years' experience in Paid Social or Performance Marketing., • Strong hands-on experience with Meta Ads Manager and TikTok Ads Manager., • Proven experience working with beauty, skincare, cosmetics, wellness, or lifestyle brands., • Experience managing TikTok Shop campaigns and social commerce strategies., • Understanding of influencer marketing and creator-led performance campaigns., • Strong analytical skills with experience using GA4, Looker Studio, and platform reporting tools., • Agency experience preferred., • Excellent communication and client management skills. Desirable • Experience with TikTok Shop affiliate programmes and creator collaborations., • Knowledge of customer acquisition, retention, and full-funnel paid social strategies., • Exposure to UGC-led creative testing and performance optimisation. What's on Offer • £40,000–£50,000 salary depending on experience., • Hybrid working model in London., • Opportunity to work with leading beauty and skincare brands., • Fast-growing agency with strong career progression opportunities., • Collaborative, creative, and performance-driven culture., • Access to industry events, training, and platform certifications.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless - and we guarantee our results every time. From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we’re your people. Our Client Our client is one of the UK’s fastest-growing beauty retail businesses, operating within a highly trend-driven and culturally influential category. Since launching as an e-commerce-first business in 2019, the brand has rapidly scaled its omnichannel presence, building a loyal customer community and a strong reputation within the beauty and skincare space. Working directly with globally recognised international beauty brands, the company combines a highly entrepreneurial environment with a collaborative, relationship-led culture. With a relatively flat structure and direct exposure to founders and senior leadership, this is an opportunity to make a genuine commercial impact within a fast-moving and culturally dynamic business. Overview We are seeking a commercially driven Buying Manager to lead a growing Buying function within a fast-paced beauty retail environment. Reporting directly into the CEO, this is a highly strategic and visible position responsible for overseeing the Buying team, managing key supplier and brand relationships, driving commercial negotiations, and ensuring smooth execution across product launches, trading performance, and stock management. The successful candidate will combine strong commercial acumen with exceptional relationship-building skills, balancing a commercially firm approach with a highly collaborative and culturally aware communication style. This role is particularly suited to someone who thrives in entrepreneurial businesses, enjoys mentoring and developing teams, and has a genuine interest in beauty, skincare, and emerging international consumer trends. Key Responsibilities Buying Leadership & Team Development Lead, coach, and develop a growing Buying team across varying levels of seniority, creating structure, accountability, and clear commercial direction. Act as a hands-on leader who can support junior team members while building a high-performing and collaborative team culture. Provide clear guidance and prioritisation across categories, launches, and supplier relationships within a fast-paced environment. Category Strategy & Commercial Performance Work closely with Merchandising and senior leadership to develop commercially strong category plans aligned with customer demand, market trends, and business growth objectives. Monitor trading performance across sales, margin, stock flow, and promotions, identifying opportunities and risks to maximise category performance. Support strategic commercial decision-making through strong analytical reporting and performance insight. Supplier & Brand Relationship Management Build and manage strong long-term relationships with international brand partners, maintaining regular communication around performance, launches, growth opportunities, and commercial strategy. Lead supplier negotiations across margins, exclusivity agreements, promotional support, and long-term partnership terms. Manage key and priority accounts, ensuring strategic focus and strong commercial execution across all launches and campaigns. Product Launches, Contracts & Operations Oversee product launch critical paths, ensuring smooth onboarding, launch readiness, stock flow, and delivery timelines. Lead contract review and renewal processes, ensuring agreements support wider commercial and operational objectives. Work closely with internal stakeholders across Merchandising, Marketing, Supply Chain, and Retail Operations to ensure seamless execution across launches and trading activity. Support supplier understanding of UK compliance and labelling requirements to ensure products are market-ready prior to launch. Reporting & Cross-Functional Collaboration Produce and present regular trading and performance reports to senior leadership, highlighting key commercial insights, risks, and opportunities. Act as a key commercial partner across the wider business, strengthening collaboration between Buying, Merchandising, and operational teams. Qualifications Experience: Minimum 4+ years’ experience within Buying, Category Management, or Commercial roles across beauty, skincare, wellness, or fast-paced consumer retail. Leadership: Proven experience managing and developing buying or commercial teams within a high-growth environment. Commercial Acumen: Strong negotiation capability with experience managing margins, supplier terms, exclusivity discussions, and commercial partnerships. Relationship Management: Exceptional relationship-building skills with the ability to communicate confidently yet diplomatically with both internal stakeholders and external brand partners. Analytical Skills: Strong commercial and analytical mindset with the ability to interpret sales performance, trading data, and category trends. Organisation: Highly organised with the ability to manage multiple priorities, launches, deadlines, and supplier relationships simultaneously. International Exposure: Experience working with international suppliers or global brands is highly advantageous. Cultural Awareness: Exposure to Korean culture, international beauty brands, or Asian consumer markets would be highly beneficial. Korean language skills are advantageous but not essential. Core Competencies Commercially Savvy: Understands how to balance strong commercial decision-making with long-term relationship management and customer demand. Culturally Aware: Appreciates the importance of communication styles and relationship dynamics within international supplier partnerships. Relationship-Led: Builds trust quickly and maintains collaborative, respectful, and productive supplier and stakeholder relationships. Hands-On Leader: Comfortable operating within a relatively flat business structure with direct exposure to senior leadership and founders. Entrepreneurial Mindset: Thrives in fast-paced, evolving environments where agility, ownership, and initiative are highly valued. Trend Conscious: Passionate about beauty, skincare, and emerging global consumer trends, with a strong awareness of market developments. Additional Information Salary: up to £50,000 depending on experience. Location: London - full-time office-based role. Perks & Benefits Employee discount across online and retail channels Company pension scheme Casual and collaborative working environment Strong opportunities for professional growth and development Direct exposure to founders and senior leadership Opportunity to make a visible impact within a rapidly scaling business Why Join? This is a unique opportunity to join one of the UK’s most exciting and fastest-growing beauty retail businesses at a pivotal stage of expansion. You will have genuine ownership, significant commercial influence, and the chance to shape strategic brand relationships within a highly engaged and globally influenced consumer category. Working directly alongside founders and senior leadership, you will play a key role in scaling both the Buying function and the wider commercial success of the business. If you enjoy entrepreneurial environments, relationship-led commercial roles, and the opportunity to combine strategic thinking with hands-on execution, this is an exceptional opportunity to make a meaningful impact within a rapidly growing business.

Reporting to: Global Head of Creative Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A hands-on Senior Designer/Creative with an eye for elevated design and a deep understanding of luxury aesthetics. You’ll aid in developing & driving the visual identity of 111SKIN across all channels and bring to life compelling, cohesive visuals & assets that embody our brand ethos across both digital & print while improving workflows and ensuring on-time delivery of campaigns and launches. What you’ll do: You will lead the day-to-day creative execution - primarily digital and motion & social - lean into print & packaging as needed, and work closely with the Global Head of Creative and wider teams to establish 111SKIN’s consistent, refined and impactful visual identity across all channels. What success looks like: You will help evolve and elevate 111SKIN’s visual language to enhance desirability, consistency and brand recall, by delivering on briefs, contributing ideas, and executing with excellence. Success is measured by engagement and design quality. We evaluate each team member based on our three company values: entrepreneurial mindset, caring collaboration, determination to succeed. Why you are a great fit: You combine a flair for luxury and have the pulse on contemporary design with best-in-class execution. You’re confident managing your own workflow while being a great collaborator that takes on creative direction and feedback. You enjoy working with senior stakeholders and are driven to push the creative output forward as part of a focused team. You enjoy owning projects from concept to completion and are confident managing and mentoring junior talent and external partners. DUTIES & RESPONSIBILITIES: • Lead day-to-day design business-as-usual (BAU) output across digital (CRM, organic & paid social), & support on printed collateral., • Develop digital design solutions - static & motion - and treatments for new launches and content in-line with the brand’s creative vision and commercial ambitions., • Create seasonal campaign toolkits for brand moments and product launches., • Lead the UX/UI design for 111SKIN.com and maintain associated brand guidelines to ensure a consistent, high-quality user experience across internal and external teams., • Help spearhead, test & establish updated brand guidelines., • Support with project management of BAU tasks & deliverables with freelancers., • Collaborate with cross-functional teams (marketing, e-commerce, PR, product) to deliver cohesive, brand-aligned creative., • Manage multiple projects & deadlines simultaneously., • Contribute to the art direction and production of photoshoots when required., • Stay informed on design trends, tools, and competitor activity to ensure creative remains fresh and relevant. REQUIREMENTS: • 5+ years experience in design within the luxury beauty, fashion, or lifestyle space, • A strong portfolio that demonstrates elevated design thinking and exceptional execution across various channels, • Excellent proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); After Effects & Premier a must have., • Proficient in using Figma, • Experience with using Creative AI Design tools to support and accelerate creative processes, • Experience with using & managing project management tools, • Strong communication and presentation skills, • Impeccable attention to detail and organisation, and time management, • Comfortable working independently and collaboratively in a fast-paced environment, • Passionate about beauty, skincare, and luxury storytelling CULTURE & BENEFITS: Everything we do at 111SKIN is to help people. From giving clients the confidence to go makeup-free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are. As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed. Some of the benefits include: • Flexible working arrangement, • 4pm Friday finish and summer hours during July & August with a 2pm Friday finish, • 3 extra days of paid holiday during the festive period, • Religious holiday swaps, • 3 free 111SKIN products per month, • 85% employee discount on additional 111SKIN products, • 1 complimentary 111CRYO/Heat session per week, • 1 complimentary facial at Harley Street Suite per quarter, • 50% discount on non-surgical treatments at 111 Harley Street, • Expenses towards eye tests, • Bike2work scheme, • 2 weeks of compassionate leave, • IVF support At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.

About EVE LOM For over four decades, EVE LOM has been a pioneer in radiant skin health — fusing British heritage, artisanal craftsmanship, & botanical science & innovation to create skincare that embodies balance, purity, & timeless beauty. Celebrated globally for its iconic cleansing balm & holistic approach to skincare, EVE LOM continues to evolve its legacy, bridging tradition & modernity. Guided by a three-year strategic roadmap, the brand is focused on: • Driving cleansing leadership & global authority, • Building a second growth engine as it evolves into multi Categories & Markets, • Fostering a relevant, consumer-focused brand & engagement strategy The EVE LOM brand is at an exciting point of evolution, with a new global brand team, strategic direction & impact plan being developed. This is an exciting opportunity for the right individual to be part of shaping the future of the brand itself, the business & the team culture. Key Responsibilities: • Trading & Site Merchandising -Execute daily site operations, including product listings, collection updates, and the implementation of promotional activities (GWP, discounts, and landing pages). -Lead the weekly and daily trade reporting, providing the leadership team with visibility on performance against forecast. -Monitor inventory synchronization to ensure product availability aligns with our commercial and marketing calendar • Content Execution & CRM -Brief and deploy site banners and email/SMS campaigns via Klaviyo, ensuring every asset is optimized for conversion and mobile-first UX. -Support the Marketing Global Brand Manager in translating the monthly content plan into high-performing, cohesive and brand aligned on-site experiences -Conduct rigorous testing on all email flows, new segments and promotional setups to eliminate friction in the customer's on-site journey -Work as part of the brand team driving the media agency, optimizing SEO and Paid media strategies that meet brand goals -Work with Marketing to analyze and optimize copy, content and reviews strategies -Implementation of new subscription and Loyalty program • Performance & Tracking -Own "Tracking Integrity"—monitoring the click-to-session journey from paid media (Search/Social) to our Shopify stores -Collaborate with our performance agency to ensure our ad briefing and landing page strategy are perfectly aligned. -Support in implementing, maximizing and monitoring our 2026 UX updates roadmap • Operations & Customer Success -Act as the secondary support for our Gorgias helpdesk, ensuring customer inquiries and logistics issues are resolved with a luxury standard "Resolution Rate". Candidate Profile: • Shopify Expert: You have hands-on experience managing a Shopify Plus store; strong technical expertise (ideally Shopify Plus), including store setup, theme customization, app integration, and backend administration., • Klavigo Super User: You are highly proficient in using Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimizing lifecycle flows, segmentation and testing., • Experience in managing Gorgias and Yopto applications a strong bonus (Customer Service, Loyalty, Reviews), • Team First: Proud to be part of the Eve Lom team and make things happen together! You are approachable, collaborative, and bring an authentic hands-on approach when working cross-functionally., • Analytical Confidence: You don't just pull data; you interpret it. You understand how to identify the ‘what’ and proactive in proposing the actions or projects needed to improve our performance (conversion rate, AOV, CAC, LTV, repeat rate, bounce rate), • Detail Obsessed & Organized: You are the person who catches the broken link or the tracking tag error before it goes live; alongside keeping everybody on the team (and yourself) on track within our workstreams e.g. monthly content, email schedule (led in Asana), • Commercial Drive: You are motivated by revenue targets, customer retention, acquisition and take pride in seeing a campaign drive a positive result., • Eye for Content: You bring strong on-site content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion rates., • Experience: Experience: 5-7 years in a similar ecommerce trading role. Experience working for a luxury skincare brand, with a customer-centric approach.

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then La Prairie might be the brand for you. We are looking for a Team Leader for La Prairie, Selfridges, London. In this role, you will act as a true brand ambassador, leading by example to deliver exceptional luxury client experiences while supporting and motivating your team to achieve outstanding results. You will play a key role in driving performance, maintaining the highest service standards, and ensuring the counter reflects the prestige and excellence of the La Prairie brand. The key responsibilities for this role include but are not limited to the following: Service excellence • Leading by example in all aspects of the La Prairie service by ensuring all personal sales goals are met consistently., • In the absence of the Business Manager support the business with planning and ensuring there is fluid communication and follow up across the team., • In the beauty room skilfully marrying the Art of Beauty and selling skills together to achieve KPI's. Supporting other therapists to execute as effectively., • Working with Initiative, seeing opportunities and acting on them, • Ensure accuracy and compliance of EPOS System for customer records, • Ensure full contribution of all events held both internally and externally promoting best in class with a strong return. Ability to follow through energetically with events and achieve goals. Rapport and Communication • Complete all administration required accurately and on time, • Ability to be approachable and build relationships with others, • Demonstrates ability to listen and communicate both verbally and written, • Be informed about current and new business initiatives and to provide feedback to your Business Manager, • Possesses persuasion and negotiation skills CRM • Act as the Aurora CRM lead within the team, ensuring CRM campaigns and priorities are clearly cascaded to Beauty Advisors., • Support and coach the team in the effective day-to-day use of Aurora to build client relationships and drive repeat business., • Share CRM best practice and encourage consistent, accurate client data capture and follow-up., • Monitor CRM engagement within the team and provide guidance to improve adoption and performance., • Use Aurora insights to support clienteling, event planning, and targeted customer outreach Visual Merchandising • Present the counter in a well maintained to brand expectation standard., • Ensure the beauty room is also to a luxury standard while working with the visual merchandising team to meet company guidelines, • Make certain the counter is fully stocked and that all products are stored by category and shade sequence Applicants for this position must be able to demonstrate the following skills and experience: • NVQ level 3 in Beauty Therapy (desired but not essential), • Experience of providing high quality skincare treatments to clients, • Client focussed and dedicated to providing a luxury experience, • Polished, approachable and friendly communication skills, • Dedicated to achieving / exceeding KPI's, • Able to work collaboratively as part of a small team

Join a brand where science meets skin as their Senior Ecommerce Manager. This is a clinically credentialled, premium skincare and suncare brand with genuine innovation at its core and serious D2C ambition behind it. The Role This is a commercially critical position for a hands-on ecommerce operator ready to own the full D2C engine. Reporting to the Commercial Director, you will drive revenue across UK and USA Shopify storefronts, CRM, Amazon Luxury and TikTok Shop, turning strategy into trade and trade into lifetime value. • Own the weekly, monthly and quarterly D2C trading plan across UK and USA, delivering against revenue targets and ROAS goals, • Manage the Shopify storefront as a conversion asset across homepage, PDPs, cart, checkout and post-purchase journeys, • Own the full CRM lifecycle programme via Klaviyo and Recharge, including automated flows, campaigns, segmentation and subscriber growth, • Launch and manage Amazon Luxury UK and USA, including A+ content, Amazon Ads, pricing parity and the trading calendar around key retail moments, • Launch and scale TikTok Shop including creator affiliate programmes, LIVE commerce activations and integration with paid and organic strategy, • Build and maintain a rolling sales forecast by market, channel and SKU with clear visibility of revenue, conversion rate, CAC and contribution margin, • Own D2C and marketplace reporting across GA4, Shopify, Klaviyo and Amazon dashboards, building a single commercial view for the Commercial Director, • Manage the ecommerce operating budget and feed into stock planning and forecast accuracy Sound like you? You bring five or more years of D2C ecommerce experience, ideally within premium beauty, skincare or wellness. You have demonstrable ownership of a revenue line of £1M or more, deep Shopify and Klaviyo expertise, and proven hands-on experience managing Amazon Seller or Vendor Central. TikTok Shop experience is a strong advantage. You are fluent in GA4, blended performance metrics and commercial forecasting, and you thrive in a scale-up environment where pace, precision and brand sensitivity all matter in equal measure.

GEO ACCOUNT DIRECTOR (6-month FTC) About Us Iris is a global integrated agency driven by one simple philosophy: Participate or Perish. We create ideas that earn attention and inspire people to interact with brands in meaningful ways. Working with some of the world’s most ambitious brands, we combine strategy, creativity, technology, and media to deliver impactful campaigns. Overview We are looking for an innovative and strategically minded Account Director to support in leading the global GEO strategy for a tier-1 global skincare giant. Enhancing the brand's visibility across key LLMs and Google search (including ChatGPT, Perplexity, AIO, AI Mode, and Gemini). Operating across a complex global landscape, you will spearhead a workstream focused on Generative Engine Optimisation (GEO) and holistic search visibility, both on-site and off-site, across 10 strategic global lead markets, ensuring clients' brands are consistently cited and mentioned in AI-powered search results for strategically important keywords and prompts. As AI transforms user behaviour, you will lead the pivot toward a modernised KPI framework that values offsite visibility and zero-click search dominance just as much as onsite engaged sessions. You will lead the strategic direction and long-term growth of this pivotal account by guiding senior client relationships, shaping multi-channel performance strategy, and empowering a global team to deliver outstanding results. Responsibilities Strategic Leadership (The Shift to GEO) • Pioneer the AI Search Strategy: Shape the account's long-term strategic direction by defining top-line objectives that bridge traditional informational SEO and cutting-edge GEO., • Evolve KPI Frameworks: Guide the client through the transition from purely on-site metrics (engaged sessions) to broader off-site visibility metrics, ensuring strategy aligns with the reality of rising zero-click, LLM-driven searches. Performance Oversight: • Monitor the team’s execution of content and technical strategies across projects. Step in at the right moments to ensure we are targeting the right user intents and maximising brand presence across both traditional SERPs and AI search engines. Senior Client Partnership & Advocacy • Strategic Advisorship: Build trusted relationships with senior global and regional client stakeholders. Act as an authoritative voice who can challenge legacy thinking, handle disagreements constructively, and guide the client confidently into the new era of search., • Proactive Problem Solving:, • Identify risks, performance shifts, or local market concerns early. Resolve them with clear thinking, diplomacy, and solutions-focused leadership. Global Account Scaling & Opportunity Development • Testing & Scaling Growth: Define and test new GEO and mid/lower-funnel visibility tactics in the 10 lead markets. Identify successful initiatives and architect the framework to scale these learnings across the client’s broader global footprint., • Expand Strategic Support: Proactively spot opportunities to grow the account through expanded channels, AI-focused content initiatives, or broader strategic consultancy. Commercial & Financial Management • Profitability & Operations: Support in managing SOW creation, accurate billing, global retainer utilisation, and rigorous scope management to ensure profitability and operational efficiency across multiple regions. Team Leadership & Capability Building • Develop High-Performing Teams: Lead, allocate, and inspire a team of search specialists. Ensure high-quality delivery while fostering a motivated, collaborative environment., • Upskill on AI Trends: Support career growth by guiding your team through the evolving search landscape, ensuring they are well-versed in GEO, LLM behaviour, and modern content strategies. Operational Leadership & Delivery • Global Project Management: Oversee project delivery across multiple international markets. Ensure timelines, local market priorities, and key milestones are managed effectively while maintaining visibility with agency and client leadership. Market & Industry Perspective Subject Matter Expertise: Bring big-picture thinking around AI digital trends (e.g., SGE, ChatGPT search, Perplexity), beauty/skincare consumer challenges, and the evolution of performance marketing to continuously strengthen the client partnership. Equal Opportunities Iris is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Esthetician New York - 670 Broadway, Nationwide.FACEGYM is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business.Think of us as a complete gym workout for your face.We combine powerful kneading movements with our high-performance skincare, innovativ

Established experience in product development within the Beauty Industry. Multi-category & brand management: deep understanding of cosmetics, skincare and beauty NPD. Passion for beauty & innovation.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Advanced Aesthetician Chelsea, London Full-time / Part-time £36,000 basic + commission (OTE £42,000-£50,000) About the Role An exciting opportunity to join an established, five-star rated medical aesthetics clinic in the heart of Chelsea. This is a senior, hands-on role within a close-knit, supportive team working alongside doctors and nurses in a luxurious boutique environment. You will deliver exceptional treatment outcomes, build long-term client relationships, and contribute to clinical excellence across the practice. Key Responsibilities • Deliver a comprehensive range of advanced aesthetic treatments to the highest standard, including HIFU, Sciton BBL/MOXI, BTL suite (EMSculpt NEO, EMFace, Exion), HydraFacial, Microneedling, and Aquagold, • Conduct thorough client consultations and create bespoke, results-driven treatment plans, • Advise on pharmaceutical-grade skincare and skin-health programmes to complement device-led treatments, • Guide clients through their full treatment journey, from initial consultation to post-treatment follow-up, • Accurately document clinical records, consent forms, GDPR photo consents, and treatment notes in the CRM system, • Support nurses in injectable and minor clinical procedures as required, • Drive retail and treatment sales throu...

Our client is a respected beauty and skincare brand seeking a driven and proactive Counter Manager to lead a high-performing team within a busy retail environment. As Counter Manager, you'll lead from the front, inspiring your team to achieve results while maintaining the highest standards of servic

We partner with some of the UK's most exciting and recognisable brands, delivering standout in-store execution that drives growth. Electrical, Beauty & Skincare – growing sales, improving availability, educating store teams and delivering irresistible execution in store. Are you driven, articulate

Business Manager | Beauty Retail | Manchester | Up to £34,000 + Commission Zachary Daniels Recruitment are excited to be partnered with one of the UK's fastest growing beauty brands, now seeking a Business Manager to join their team in Manchester. Our client is passionate about giving customers the tools to be their best everyday, and building long lasting connections. We are looking for passionate and customer service focused individuals for this team! Benefits include: • Salary up to £34,000, • Commission structure, • Generous product discounts, • Friends & Family discounts Business Manager duties include:, • Leading a team of make-up artists by example, • Driving company targets and expectations including KPI's, • Manage daily, monthly and quarterly running of your counter - through business plans, • Motivate and drive team to achieve sales targets, • Staying up to date with the latest make-up and skincare trends, • Performing Make-up / Skincare consultations Business Manager Experience:, • Experience leading a team within a beauty retail environment, • Personable and customer focused, a real people person!, • Passionate about the beauty industry and trends, • Adaptable in a fast paced, ever changing sometimes high pressured environment, • Positive 'can do' attitude, • Management background in Beauty, Make-Up or Cosmetics If you are a driven Beauty Manager ready to own your business and make your mark within a dynamic beauty environment, please apply! BBBH35127 JBRP1_UKTJ

If you are a passionate, results driven beauty professional ready to elevate your career in luxury retail, we would love to hear from you. Beauty Consultant | Luxury Skincare | Newcastle | up to £30k + Commission. Zachary Daniels is partnering with a high growth, premium skincare brand to appoint a

Responsibilities include developing relationships with pharmacy partners, negotiating terms, and organizing marketing events. This pivotal role involves expanding pharmacy presence and supporting retailers with sell-out initiatives. A leading skincare company is seeking an Area Manager to join the U

Elemis is seeking a Mobile Retail Sales Consultant to join its team in London. In this full-time role, you will leverage your skincare expertise and consultative approach to enhance retail performance and foster long-term client relationships. You will be part of a supportive and inclusive workplace, where you will receive structured training and ongoing development opportunities. Benefits include a generous staff discount, enhanced parental leave policies, and 27 days holiday plus your birthday off. #J-18808-Ljbffr

Tropic Skincare is seeking a motivated individual for a part-time position that blends office operations and People & Culture support.

NATIONAL SKINCARE EXPERT UKI: L’OREAL LUXE Preferable but not essential – Beauty Therapy Level 3 L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do.With over a century of expertise, L’Oréal has redefined the beauty industry

Key Responsibilities Generate fresh, original content ideas designed to drive engagement across Instagram and TikTok, based on the strategy set by the Social Media Manager Translate the Tropic brand – our identity, values, and way of doing things – into content formats and styles that are ri

Clarins Group is seeking a Beauty Coach - Keyholder in Greater London to deliver exceptional customer service and promote skincare conversations, ensuring customer loyalty and enhancing product engagement. The ideal candidate will be passionate about beauty and have retail experience, with the abili

Internwise is seeking a proactive Marketing Intern to support our dynamic marketing team in London. This 12-month hybrid role involves administrative support, product coordination, and market research, offering a fantastic opportunity to start your beauty marketing career. The ideal candidate will p

SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high‑performance, biocompatible, clinically‑effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulat

Do you want to become a world-class writer? To change the lives of millions with your words? If so, Malaberg is for you.We’re a fast-growing scale-up in direct-to-consumer marketing, transforming lives with our premium health, nutrition, and skincare brands.What’s more, we’ve seen explosive gr

Ogilvy India in Greater London seeks an Influence Director to lead innovative influencer campaigns within the beauty & skincare industry.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations. Your role @CHANEL:**As a Fragrance & Beauty Sales Consultant, you are the ult

Key Responsibilities Office Operations Manage weekly department ordering including PPE, cleaning supplies, stationery, DSE equipment, and general consumables Maintain and restock office supplies, ensuring all areas are well‑equipped at all times * Stock and replenish first aid kits across the

SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. Our deep commitment to clean, cruelty free beauty at an incredible value has f

Artisan People is recruiting for an experienced Skincare Consultant to work with a luxury beauty brand in London's prestigious pharmacy environment. This role requires a passion for results-driven beauty and strong sales ability in a premium retail setting. Previous experience in skincare or beauty

Tropic Skincare is seeking a Content Creator to elevate our social media presence, particularly on Instagram and TikTok.The role involves generating fresh content ideas, translating brand values into engaging formats, and capturing dynamic visuals in various environments.With a hybrid working model,

Responsibilities Perform a wide range of beauty treatments including facials, waxing, manicures, pedicures, and specialised skincare procedures Apply makeup for various occasions, ensuring colour matching and application techniques are flawless Deliver personalised consultations to understand

Responsibilities Perform a wide range of beauty treatments including facials, waxing, manicures, pedicures, and specialised skincare procedures Apply makeup for various occasions, ensuring colour matching and application techniques are flawless Deliver personalised consultations to understand

As a Trainer, you will perform FACEGYM 'S signature workouts, educate clients on skincare and wellness solutions, build strong client relationships through personalized service and expert recommendations, and support daily studio operations while maintaining the highest standards of professionalism,

A luxury skincare brand is on the hunt for a dedicated Office and HR Admin Assistant to be based in London. This is an exciting opportunity for an experienced HR and Office Assistant to take ownership of two vital functions: human resources administration and office management. You bring at least th

Lead and develop a buying team for a UK retailer specializing in Korean beauty and skincare, overseeing product lifecycle, supplier relationships, and commercial performance.

Our client is a respected beauty and skincare brand seeking a driven and proactive Counter Manager to lead a high-performing team within a busy retail environment.

Our client is a luxury skincare brand renowned for combining innovative skincare science with a rich heritage approach to beauty. With a global presence and exciting growth plans ahead, the brand offers a collaborative and fast paced environment for ambitious individuals looking to develop their car