Skincare jobs in United Kingdom

Aesthetic Therapist This is an opportunity to join a famous London aesthetic clinic, recognised for advanced treatments and consistently high standards of client care. As a key member of the clinical team, you will deliver bespoke aesthetic and longevity treatments using premium skincare brands and modern device technology, while developing your professional profile and commercial potential within the sector. What You’ll Do • Deliver advanced aesthetic treatments with strong clinical standards and client focus., • Conduct detailed skin consultations and develop treatment plans aligned with established clinical protocols., • Build long term relationships with a high value client base, providing education, guidance, and ongoing support., • Work closely with clinical and front of house teams to ensure a consistent and professional patient journey., • Maintain excellent treatment room standards, with strict adherence to hygiene, safety, and presentation. Who You Are • Level 3 qualified as a minimum, with experience in medically led aesthetic clinics., • Strong technical knowledge of skin health, aesthetic devices, and skincare products., • Professional, composed, and confident in front of demanding, high value clients., • Commercially aware, disciplined, and focused on delivering consistently high treatment standards., • Reliable, flexible, and motivated to contribute within a performance focused clinical team. This role suits an experienced aesthetic practitioner seeking to work in a clinic with strong client demand, high professional standards, and clear scope for advanced training and long term development. Apply for immediate consideration. Confidentiality assured.

WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health. About the Role As a New Business Consultant at iiaa, you will play a pivotal role in driving the growth of our four pioneering skincare brands. This hybrid position combines the flexibility of working from home with the excitement of field-based client engagement. You will take full ownership of the new business journey—from identifying and nurturing leads to converting them into high-value, long-term accounts. You’ll be responsible for delivering against ambitious KPIs, including account openings, revenue growth, and brand adoption. Your ability to communicate persuasively, negotiate effectively, and follow up with precision will be key to your success. This role requires a high level of energy, creativity, and commercial awareness, along with a passion for professional skincare and wellness. This role will be covering greater London. Key Responsibilities • Proactively prospect via calls, emails, social media, and digital campaigns., • Book and prepare for virtual and in-person presentations., • Collaborate with the New Business team and BDM Team to share insights, tools, and successes., • Actively determining opportunities within your territory and strategically prospecting businesses on foot., • Conduct discovery meetings to assess client needs and align brand solutions., • Build strong relationships with salon owners, clinic professionals, and decision-makers. Skills and Experience Required • Proven track record in new business development and exceeding sales targets withing a beauty or skincare setting., • Skilled negotiator with a results-driven mindset., • Strong presentation skills (Prezi/PowerPoint) and confident delivery., • Commercially astute with a solution-focused approach., • Highly organised with the ability to manage a hybrid schedule., • Proficient in CRM systems, Excel, and digital productivity tools. What’s in it for you? • 25 days’ annual leave, rising the longer you stay with us, • Three additional holiday days over the festive period, • A monthly allowance to spend on our products, plus additional discount, • Free annual eye test at SpecSavers, • Cycle to Work scheme, • Recommend a friend scheme: we reward you for bringing people into our business, • Excellent opportunities to grow and move within the company Feel like you’re a good fit? Apply now. We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

About Afina Afina is on a mission to transform the everyday shower into a healthier ritual. Our premium filtered showerheads remove chlorine, heavy metals, and other harmful contaminants from water, protecting your skin, hair, and overall health. Backed by 200,000+ happy customers, top-tier reviews, and a commitment to quality and transparency, we’re a fast-growing DTC brand at the intersection of wellness, beauty, and home innovation. The Role We’re looking for an experienced Email & SMS Retention Manager to own and optimize our customer lifecycle communications. You’ll be responsible for turning first-time buyers into lifelong Afina fans—driving repeat purchases, filter replacements, and brand loyalty through strategic, data-driven email and text campaigns. This is a high-impact role where you’ll directly influence revenue, LTV, and the overall customer experience. Key Responsibilities • Retention Strategy: Develop and execute a comprehensive email and SMS retention strategy across the full customer lifecycle—from post-purchase onboarding to win-back and re-engagement campaigns., • Email Marketing: Plan, build, and optimize email campaigns and automated flows (welcome series, abandoned cart, post-purchase education, filter replacement reminders, VIP/loyalty, re-engagement, and more) using Klaviyo or a similar ESP., • SMS/MMS Marketing: Design and manage text message campaigns and automations that complement email touchpoints, driving timely engagement without over-messaging., • Segmentation & Personalization: Build sophisticated audience segments based on purchase behavior, engagement data, product type, and lifecycle stage. Craft personalized messaging that resonates with each segment., • A/B Testing & Optimization: Continuously test subject lines, send times, content formats, CTAs, and frequency to maximize open rates, click-through rates, conversions, and revenue per recipient., • Content & Creative: Write compelling copy and collaborate with the design team on email/SMS creative. Ensure all communications reflect Afina’s brand voice—clean, educational, wellness-forward., • Filter Replacement Lifecycle: Own the replenishment reminder strategy, ensuring customers are prompted to reorder replacement filters at the right time to maximize retention and recurring revenue., • Analytics & Reporting: Track and report on key retention metrics (repeat purchase rate, LTV, churn rate, revenue attribution by flow/campaign, list health). Use insights to iterate and improve., • List Growth & Health: Manage list hygiene, deliverability, compliance (CAN-SPAM, TCPA), and work with the acquisition team on opt-in strategies that build a high-quality subscriber base., • Cross-Functional Collaboration: Partner with product, customer experience, and growth teams to align retention messaging with launches, promotions, and customer feedback. What We’re Looking For Required • 3+ years of hands-on experience managing email and SMS marketing for a DTC or e-commerce brand., • Deep expertise with Klaviyo (strongly preferred) or comparable platforms (Attentive, Postscript, Omnisend, etc.)., • Proven ability to build automated flows and campaigns that drive measurable revenue and retention improvements., • Strong copywriting skills with an eye for brand voice and customer-centric messaging., • Data-driven approach—comfortable analyzing campaign performance, building segments, and making decisions based on metrics., • Understanding of email deliverability, list management, and compliance regulations (CAN-SPAM, TCPA, GDPR)., • Self-motivated and organized, with the ability to manage multiple campaigns and deadlines simultaneously. Nice to Have • Experience in the beauty, wellness, skincare, or health/home category., • Familiarity with subscription or replenishment business models., • Experience with loyalty and referral programs (e.g., Yotpo, Smile.io, LoyaltyLion)., • Basic HTML/CSS skills for email template customization., • Experience with Shopify and its ecosystem of apps and integrations., • Background in customer lifecycle mapping or CRM strategy. Why Join Afina • Own a critical growth lever—retention is at the heart of Afina’s DTC strategy, and you’ll have real impact on revenue., • Be part of a mission-driven brand improving people’s daily wellness routines., • Join at a high-growth stage where your work directly shapes the customer experience., • Remote-friendly culture with flexibility and autonomy., • Competitive salary, performance bonuses, and equity options., • Free Afina products and generous employee discounts. To apply:

National Account Executive West London (Hybrid) 25 days annual leave, plus public holidays and your birthday day off too! Free skin care products Company discount for yourself, friends and family Wellbeing support - Employee Assistance Programme and private healthcare (BUPA) Contributory pension scheme Life insurance We’re working with a leading premium skincare brand to appoint a National Account Executive to support key UK retail accounts during an exciting phase of growth. This role sits within a collaborative commercial team and works closely with senior account leadership, offering strong exposure to major beauty retailers and end-to-end account activity. Responsibilities • Support the National Account Manager across major national and independent retail accounts, • Build strong relationships with retail partners, ensuring excellent execution and visibility, • Track sales performance, analyse trends, and support forecasting and demand planning, • Assist with trade marketing activity, promotions, and product launches, • Support pricing discussions, promotional planning, and trade spend management, • Oversee wholesale orders from receipt through to delivery, liaising with supply chain teams Requirements • 3+ years’ experience in account management or sales support within beauty, FMCG, or retail, • Exposure to major UK retailers and wholesale environments, ideally M&S or John Lewis, • Strong commercial awareness with confidence working with sales data and reports, • Advanced Excel skills (pivot tables, VLOOKUPs), • Highly organised, proactive, and comfortable managing multiple priorities, • Passionate about beauty retail and omnichannel trading

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As a South Area Manager, for La Prairie and Chantecaille, you will have the opportunity to lead and grow two of our beautiful brands across the South of the United Kingdom. Overseeing a team of approximately 42 team members you will be the main point of contact for you’re the Business Managers and Account Managers as well as supporting with recruitment, coaching, development reporting etc. Through strategic leadership, you will deliver the annual sales targets through an effective business strategy and planning as well as develop the company strategy on all counters and nurture store relationships. Main Accountabilities: Business Planning • Contribute to define the sales Targets (market and by store level) as well as LE updates with rationale behind the proposal, • Drive retail growth on all counters by developing or reviewing business plans and event activities, share twice a year every 6 months a detailed view on the plans and share in beginning of the calendar year a FY view on the year to come, focus is B&M but must consider the omnichannel path in the business recommendation as client experience is cross-channels, • To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness, • Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions, • Be fully at ease with all the systems to complete the role: retail dashboards, QlikView, Syreta, HR Essentials, etc and leverage those tools to track and improve performance by sharing insights with management and challenging pro-actively the field team, • Communicate opportunities and risks to HO teams regularly and as soon as identified, • Complete all administrative tasks as requested by HO by agreed deadlines including quarterly target reviews and plans, including absence update on an everyday basis in systems (HRE), always-on opening hours updates (Syreta), etc, • Optimize absence management (incl. leaves and sickness), get the alert min. 1 week in advance if annual leave taken to enable agency replacement and always ensure min. 1 FTE when POS have min. 2 FTE, • Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling, • Following store visit, fill-in the reporting form and share a monthly view for the respective top 8 doors min. with top management Developing, motivating performance of in store teams • Define the optimum field needs and structure for the field: once a year complete review of the needs and make a recommendation based on updated sales target and profitability per door, as well as regular updates when necessary based on context evolution ; if responsibilities within a team has to be redefine, this will be RSM responsibility to highlight and recommend a new structure to the management, • To effectively manage our BA’s to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with HR function, • Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets-, • Through regular assessment of KPI’s in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance, • Implementation of Company marketing and merchandising program, • Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness as well as enforcing high standards of counter visual merchandising and consultant grooming., • Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance, • To negotiate appropriate local opportunities for Events, additional sites, windows & Beauty Rooms as directed by HO Additional Information: Reporting to: General Manager Direct Reports and Staff: All La Prairie & Chantecaille Business Managers, Account Managers, Beauty Consultants within designated doors Travel Ratio: 4 Days per week, 1 Day office/home Previous experience as an Area Sales Manager in Beauty Brand is essential In return, La Prairie/ Chantecaille offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. The Liberty Beauty Hall is a pioneer of luxury, showcasing the latest trends alongside a curated selection of unique and exceptional products, treatments, and counters. From Violette FR to Hourglass, Jones Road to Chantecaille, it offers an indulgent destination of standout brands and tailored skincare designed to delight even the most discerning beauty lovers. Role Overview: Our Sales Managers set the standard for retail on the shop floor. Responsible for driving sales, managing, and supporting an accomplished team of sales professionals, the Sales Managers ensure that all our standards of service are upheld and maintained whilst being capable of adapting to the needs of a constantly changing and varied business. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • We are looking for highly skilled managers with strong knowledge and experience of luxury beauty brands and products, who understand the importance of driving sales and maintaining a commercial focus., • You will have a strong awareness of the marketplace and current beauty trends, alongside a passion for delivering exceptional visual standards across your product area., • Your ability to prioritise, plan, and allocate resources will be essential to ensuring the efficient running of the department year-round. Whether you are coming from a luxury department store or a standalone store management role, you will be able to demonstrate a proven track record of running your area profitably.

National Account Manager – Luxury Beauty A leading luxury beauty brand portfolio is looking for a National Account Manager to drive growth across key UK retail accounts. Ideal for someone who understands premium brand positioning and high-end retail partnerships. £55,000 – £60,000 + c.10% bonus + excellent benefits Hybrid – 2 days office / 3 days WFH Near Kingston upon Thames | Permanent | 37.5 hours We’re working with a highly regarded luxury beauty business whose brands are stocked by leading retailers and department stores across the UK. They are now looking for an experienced National Account Manager to manage key retail partnerships and deliver continued growth across a portfolio of premium brands. The role You will take responsibility for developing and delivering retailer strategies while driving both sell-in and sell-out performance across key accounts. Responsibilities include: • Developing long-term account strategies aligned to brand growth plans, • Delivering annual retailer business plans to achieve above-market growth, • Managing relationships with department stores, fashion retailers and e-commerce partners, • Leading commercial negotiations including trading terms and promotions, • Delivering trade activation plans to support launches and core brand pillars, • Monitoring performance and identifying growth opportunities, • Working closely with brand, retail, VM, finance and supply teams, • Managing forecasting, stock planning and launch timelines About you You’ll bring strong commercial capability along with the ability to build influential retail partnerships. You will likely have: • 5+ years’ experience in National Account Management, • Background in beauty, fragrance, skincare or other luxury / premium consumer brands, • Experience managing major UK retailers, • Strong negotiation and influencing skills, • Excellent commercial awareness and analytical capability, • Confident presentation and stakeholder management skills Luxury beauty experience is highly desirable, though candidates representing premium or high-end goods will also be considered. If you’d like to find out more, feel free to apply or message me directly for a confidential conversation.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Senior Ecommerce Manager Pai Skincare | London Hybrid | Full Time £50,000-£60,000 per annum plus benefits About Pai Pai makes skincare for people who care what goes on their skin. Founded in 2007, we exist because we believe you should never have to choose between what works and what is good for you. Every product we make is certified organic, cruelty free, and formulated without compromise. No fillers, no shortcuts, and no ingredients we cannot look our customers in the eye about or try to hide on the INCI list. Pai manufactures in house at our London lab and factory. We are a certified B Corp and we sell direct to customers across the world. That closeness to the product and the customer is what makes us different and better. Why This Role Exists Our D2C channel is the direct line we have to the people, our Pai ettes, who use our products. We want someone who thinks about the whole customer journey, from the moment they discover us to the parcel unpacking on their kitchen table, and everything that happens after that. We are looking for someone who sees every touchpoint as a chance to surprise, delight, and overdeliver. Pai is in a period of growth and reinvention and we need someone who wants to build. We do not discount except for Black Friday, so you will need to find smarter and more creative ways to grow through better experiences, intuitive merchandising, and a genuine understanding of what makes our customers tick. What Success Looks Like Within the first six months you will have taken ownership of our global D2C commercial performance. You will know your numbers inside out, have built a clear picture of where the opportunities are, and already be testing ideas to unlock them. Specifically You are driving profitable growth, not just top line revenue. You do not chase sales through discounting. You know your contribution margin, CAC, LTV, and stock position, and they shape each trading decision you make. You own weekly, monthly, and quarterly trading performance. You forecast with confidence, spot risks early, and act on them. You think in terms of customer journeys, not just pages. You understand how people discover us, what moves them through the funnel, and how we keep them coming back. You work closely with CRM to ensure the post purchase experience is as considered as everything before it. You have mapped out a clear D2C strategy across conversion, AOV, traffic, and retention and you are executing it with a bias toward action and experimentation. You run the activation calendar including launches, campaigns, and seasonal moments. You plan them with precision while leaving room for what we learn along the way. You manage the web development agency, pushing for conversion and UX improvements that elevate how customers experience the brand and site. You partner with our CRM Manager to align trading, media, and lifecycle activity. You work with Performance Marketing, Brand, Content, and CX so that campaigns land seamlessly across every channel. You present performance insights to senior stakeholders with clarity and a point of view. You do not just report the numbers, you explain what they mean. You regularly share what is working with the Wholesale and Amazon teams so your insights lift performance across every channel, not just D2C. How You Use AI We are a small team and need people who use AI to work faster, reach better insights, and do things that would not otherwise be possible. We want to hear specific examples of how you have used AI to drive revenue growth or improve efficiency. If you are already getting results in your current role with AI, or you have been experimenting in your own time and are ready to apply it properly, we want to hear from you. Who You Are We are most interested in how you think and what you have done. That said, we would expect you to bring 4 or more years in D2C e commerce, trading, or commercial management. You have owned a P and L or a revenue target and understand what it takes to hit it. A strong grasp of the customer journey end to end, from discovery and conversion through to fulfilment, unboxing, and retention. Experience managing web development agencies. You know how to brief, prioritise, and hold partners accountable. Strong commercial instincts. You are analytical but comfortable making decisions with imperfect information. Confidence with Shopify, GA4, and CRM platforms. Curiosity. You read, experiment, and test new ideas. You are the person who finds a new tool or tactic and cannot wait to try it. Ambition. You want to grow and you want the business to grow with you. What You Will Get A seat at the table in a brand that is growing. You will work directly with the Head of DTC, Founders, and Group CEO, with genuine ownership of the channel and the freedom to experiment. We care about doing things well, not just quickly. You will be surrounded by colleagues who take pride in what they make and how they make it. There is also free skincare and we are very dog friendly. Reports to Global Head of Direct to Consumer Direct Reports E Commerce Account Executive Location London W3 Parking and great transport links

A masstige beauty brand is looking for a dynamic Junior National Account Manager to be based in London. The role As Junior National Account Manager, you are responsible for contributing towards the development of one of the client’s three key pillar brand strategies focusing on a leading retailer. You will act as a key contact for all negotiation, commercial discussion and strategy with the retailer. An overview of your key responsibilities: • To drive the UK growth of the brand within the leading retailer, • Build upon the brand’s rapid growth in the retailer, maintaining sustainable profitability model, • Management of gross margin, COGS blend, investment and local market strategies balancing the overall P&L for your account, • To budget, forecast and manage the line level and account level requirement, • Influence both brand retailer initiatives, to creatively deliver a growth strategy, building upon collaborative relationships, both new and established, • Be the eyes and ears of the brand within the retailer, listening to feedback, reporting the strategies of the retailers back to the brand, • Build credible and collaborative relationships with all levels of the retail partner, • Be the driver of cross functional relationships internally and ensuring the strategic needs of the retailer business and its growth plan are met by the business, • Working closely with Finance to ensure business accounting is accurate Sound like you? Candidates must have some experience working with the Boots UK Account, building relationships and negotiating contacts. We could consider a current Boots employee looking for a promotion, a category manager or an assistant buyer. You should be proficient in Microsoft Office and possess a relevant degree or equivalent. You possess advanced numerical and literacy skills, enabling you to translate data into actionable insights that drive positive change. Your excellent communication abilities ensure clear and compelling presentations. Extensive beauty industry knowledge is further complemented by your keen market awareness and consumer trend interpretation skills. Your track record of progression and a mix of experience in both large and small companies, particularly within skincare, demonstrates a commitment to growth. Finally, your excellent communication skills, collaborative spirit, strong work ethic, and entrepreneurial drive position you for success.

We are working with this amazing global beauty and wellness client who operate across key brands spanning beauty accessories, fragrance skincare and looking to hire another Product Developer due to expansion working across all their brands and categories. As a Product Developer you will be at the forefront of bringing the latest innovations to customers developing and launching new products with leading retailers contributing to their continued growth and expansion. You will have experience working on bath & body products so looking for someone who is passionate about innovation and staying ahead of the trends. You will also have a keen interest in the beauty and gifting sector with an eye on new opportunities and exciting industry updates. This is an amazing opportunity with flexible hours in this hybrid role and interested candidates should email us in confidence attaching a full

• Freelance Affiliate Marketing Manager, • £350–£450 per day | Outside IR35, • London | Remote | 20 hours per week We are working with a boutique consultancy and growth agency in an exciting phase of expansion, now seeking an experienced Affiliate Marketing Manager to take ownership of a high-profile global affiliate programme within the premium beauty sector. This is a priority contract hire, created to accelerate performance and bring strategic oversight to an established but high-potential channel. Our client partners with ambitious retail and eCommerce brands, delivering data-led CRM, loyalty, and performance marketing solutions. In this role, you’ll lead the Rakuten affiliate programme for a globally recognised luxury skincare brand, ensuring structured growth, commercial efficiency, and brand integrity across international markets. The Affiliate Marketing Manager will operate with autonomy, shaping both daily execution and long-term channel strategy. The Affiliate Marketing Manager will oversee and scale the global affiliate programme, driving measurable ROI while safeguarding premium positioning. Role Highlights – Own and optimise the Rakuten affiliate platform end-to-end – Recruit and develop a balanced affiliate mix across content, cashback and loyalty partners – Negotiate commercial terms to maximise visibility and return – Build a forward-planned campaign and promotional calendar – Deliver weekly and monthly performance reporting with actionable insights You Will Need – Strong affiliate marketing experience, ideally on Rakuten – Proven success negotiating placements and commercial rates – Analytical capability with confidence interpreting performance data – Experience within luxury, beauty, or premium eCommerce environments – Ability to manage global stakeholders in a part-time capacity Why You’ll Love It – Outside IR35 contract offering flexibility and autonomy – 20-hour week, ideal for portfolio professionals – Immediate ownership of a global revenue channel – Exposure to premium brand positioning and international markets – Opportunity to shape long-term affiliate strategy This Affiliate Marketing Manager contract offers genuine influence, flexibility, and the chance to deliver immediate commercial impact within a premium global brand environment. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Apply now to take your career to the next level with a pioneering company. Due to a high number of applicants, we are only able to respond to successful candidates

Global Director, Supply Chain This role has been created to bring greater structure, control and commercial discipline to procurement and supply chain activities within a fast growing international cosmetics company. The focus is on strengthening supplier partnerships, protecting product quality, managing cost effectively and ensuring reliable supply to support brand growth across global markets. Operating at a senior level across procurement, operations, finance and product teams, the role will shape sourcing strategy, improve supply chain performance and ensure procurement decisions support both brand ambition and commercial performance. The position is remote with flexibility on location within the UK. Key Responsibilities • Own procurement and supply chain management across raw material suppliers, packaging partners, contract manufacturers, logistics providers and distribution networks, ensuring cost, quality and supply reliability are consistently maintained., • Develop sourcing strategies that support brand growth, margin protection and product quality while securing dependable long term supplier relationships., • Lead supplier negotiation, contracting and performance management across ingredients, packaging and manufacturing partners., • Establish clear procurement processes, governance and spend visibility to support disciplined purchasing and effective supplier oversight., • Work closely with commercial and marketing teams to strengthen demand planning and supply forecasting, supporting product launches, promotional activity and seasonal demand cycles., • Identify cost improvement opportunities through supplier strategy, packaging specification review, supplier consolidation and operational efficiencies., • Oversee inventory planning and supply chain performance to ensure products are consistently available across retail, e-commerce and distribution channels., • Manage supply chain risk, including supplier capacity, raw material availability, regulatory compliance and quality standards., • Build strong collaboration across finance, marketing, product development, quality and operations teams to ensure aligned decision making and effective execution. Candidate Requirements • Senior procurement or supply chain professional with experience operating across international consumer goods environments., • Relevant degree in supply chain management, procurement, business, engineering or a related discipline., • Experience within FMCG sectors such as cosmetics, personal care, beauty, skincare, consumer products or aesthetics., • Proven ability to introduce structure and commercial control into growing or evolving supply chains., • Strong commercial judgement across supplier economics, ingredient and packaging sourcing, contract negotiation and risk management., • Track record of influencing senior stakeholders and managing external manufacturing and supplier relationships., • Comfort operating both strategically and operationally, combining hands on delivery with longer term capability building., • Full and permanent right to work in the UK. Visa sponsorship is not available. This is an opportunity for a senior procurement and supply chain professional to shape sourcing strategy within a growing international brand and play a key role in supporting commercial growth and operational excellence. Apply today for immediate consideration!

Assistant Clinic Manager Luxury Medical & Aesthetic Skin Clinic West London Full-Time | Up to £38,000 + Sales Bonus We are seeking an high-calibre Assistant Clinic Manager to join a state-of-the-art, award-winning medical and aesthetic skin clinic in the heart of West London. This is a key leadership role within a doctor-led CQC regulated environment, reporting directly to the Head of Operations and Medical Director. The successful candidate will play a central role in ensuring operational excellence, regulatory compliance, and outstanding patient experience. The Role As Assistant Clinic Manager, you will provide efficient operational support while overseeing day-to-day clinic performance. You will lead a team of four direct reports, with scope for further team growth. This is a hands-on management role suited to a highly organised, proactive individual who thrives in a fast-paced, high-standard clinical setting. Working Pattern: • Full-time, • Monday to Friday, • 1–2 Saturdays per month (rota basis) Key Responsibilities: • Oversee daily clinic operations to ensure smooth, efficient service delivery, • Lead, motivate and manage a team of therapists and reception staff, • Support and maintain SOPs in line with CQC requirements, • Ensure compliance within a CQC-regulated environment, • Drive clinic performance, sales, and KPI achievement, • Maintain exceptional patient journey standards and customer service excellence, • Work closely with senior leadership to implement operational improvements, • Monitor reporting, data tracking and performance metrics (advanced Excel skills) About You: We are looking for an ambitious, detail-oriented professional with strong leadership ability and a passion for aesthetics and clinical excellence. Essential Requirements: • Minimum 2 years’ experience in an Assistant Manager or relevant management role, • Experience in aesthetics, medical, dental, or similar regulated healthcare environment, • Experience working within a CQC-regulated clinic (or strong CQC knowledge), • NVQ Level 3 in Beauty Therapy (or equivalent such as ITEC/CIBTAC), • Proven experience in operations and sales with a track record of delivering KPIs, • Strong leadership and organisational skills, • High level of autonomy and proactive mindset, • Excellent IT skills, particularly Excel, • Fluent English, • Impeccable attention to detail Personal Attributes: • Warm, professional and people-focused, • Highly efficient and process-driven, • Commercially aware and sales-focused, • Confident in leadership and decision-making, • Passionate about aesthetics, safety and ethical practice What We Offer: • Competitive base salary (up to £38,000 DOE), • Monthly performance sales based bonus structure, • Ongoing professional training in leading aesthetic technologies, • Potential lateral progression into skincare brand opportunities, • Discounted treatments and products (including injectables), • Company pension, • Health & wellbeing programme, • Employee discounts, • Supportive, high-performance team culture Location This role is based in West London, with excellent transport links across London. Commutable from Balham, Clapham, Croydon, Ealing, Guildford, Kingston upon Thames, Richmond, St Albans, Stratford, Watford and Wimbledon. References Compass Associates is acting as a recruitment partner on this position. If this role isn’t right for you but you know someone who would be a great fit, we offer £500 in vouchers for every successful recommendation. Contact Details If you’re interested in learning more, please contact Roberto on 023 9421 4486 or email .

NPD Manager Location: West London (Hybrid) Salary: 48k-50k (bonus) 33 days annual leave, including public holidays and your birthday day off too! Free skincare products Company discount for yourself, friends and family Wellbeing support - Employee Assistance Programme and private healthcare (BUPA) Contributory pension scheme & Life insurance We are working with a premium skincare brand that is seeking an experienced NPD Manager to lead the development and delivery of innovative products across multiple sales channels, including retail, e-commerce, and international markets. This role will manage the full product lifecycle from concept through to launch, working closely with internal teams and global suppliers to bring new ideas to market efficiently and at scale. Key Responsibilities • Identify product opportunities by analysing consumer trends, market gaps, and competitive activity in collaboration with marketing and commercial teams., • Lead the end-to-end NPD process, including concept development, design, formulation, packaging, testing, and production readiness., • Manage project timelines and critical paths to ensure new products are delivered on time and within budget., • Work with finance to build cost models and ensure margin targets are achieved., • Oversee regulatory compliance, product testing, technical documentation, and claim validation for relevant markets., • Source, onboard, and manage suppliers across the UK and international markets, negotiating costs and maintaining quality standards., • Manage product specifications, quality assurance processes, defect resolution, and ongoing performance monitoring., • Support product launches by coordinating samples, internal approvals, and go-to-market requirements with sales and marketing teams., • Produce regular reporting on project status, risks, and pipeline performance, including stage-gate reviews and market intelligence. Requirements • Minimum 4+ years’ experience in product development within beauty, personal care, cosmetics, or a related consumer goods category., • Strong understanding of product formulation, packaging, regulatory requirements, and technical compliance., • Experience managing suppliers and manufacturers, including international sourcing (Asia experience beneficial)., • Proven ability to manage multiple projects and critical paths in a fast-paced environment., • Advanced Microsoft Excel skills and strong capability with product costings and data analysis., • Experience working cross-functionally with marketing, sales, supply chain, and finance teams., • Knowledge of global product requirements and market considerations (UK/EU experience preferred)., • Additional European language skills are advantageous.

We’re on the hunt for an enthusiastic and driven Paid Media Specialist to join our Performance Marketing team. This role is ideal for someone who loves getting into the nitty-gritty of campaign setup, optimisation and performance analysis, but who can also see the bigger picture, collaborating closely with Client Leads and Paid Media Channel Leads to execute a best-in-class paid media strategy. You will primarily work across a major global skincare client, managing multiple accounts across Europe and North America in different markets and languages. The focus will be on upper-funnel brand visibility, delivering high-quality visits and improving budget efficiency by increasing qualitative conversion value per cost. This role will have real impact, helping shape and activate paid media campaigns that increase visibility with key skincare audiences, drive engaged traffic, and strengthen the client’s authority in the skincare space. You will be key in raising awareness, nurturing users into deeper onsite journeys, and contributing to long-term brand growth. What you’ll be doing • Own the day-to-day delivery of Search campaigns across multiple European and North American markets, with a focus on Google Ads - covering build, optimisation, analysis and scaling to drive high-quality visits and improve qualitative conversion value per cost., • Translate strategy into high-impact execution, partnering closely with the Client Leads and Paid Media Strategy Leads to ensure Search activity aligns with wider brand and content objectives, and feeding performance insights back into strategic planning., • Manage the end-to-end Search campaign lifecycle, including campaign builds, keyword and audience setup, QA, tracking implementation, ongoing optimisation, budget pacing management, reporting, and post-campaign reviews., • Brief and manage workflows, ensuring efficient support across Search builds, optimisation processes, reporting outputs, and localisation for different markets and languages., • Analyse performance signals across Google Ads, Google Analytics, Looker Studio and internal datasets, turning insights into actionable recommendations that improve efficiency, engagement and on-site quality., • Prioritise and manage multiple markets, campaigns and deadlines simultaneously, maintaining strong communication with internal teams and client-side stakeholders., • Provide input into audience, keyword and content opportunities, ensuring Search campaigns effectively support upper-funnel skincare advice visibility and drive deeper engagement on the site., • Stay up to date with Search platform updates, tools and best practices, proactively sharing learnings and opportunities with the wider team to elevate overall Search performance. What we’re looking for • 1–2 years’ experience supporting or managing paid media campaigns, ideally for consumer brands and/or within an agency environment., • Hands-on experience with Google Ads, with a good understanding of conversion funnels, optimisation tactics, keyword strategy and core performance KPIs., • Proficient in Excel and comfortable using reporting and analysis tools such as Looker Studio and Google Analytics., • Strong analytical skills, with the ability to interpret campaign data and contribute meaningful insights and recommendations., • A collaborative and proactive mindset, with a willingness to take ownership of tasks, solve problems and support smooth day-to-day delivery., • Clear communication skills, with confidence in sharing updates, insights and rationale with teammates and internal stakeholders. Nice to have • Experience managing multi-market or multi-language Search campaigns, especially across Europe or North America., • Familiarity with upper-funnel Search strategies and driving visibility through informational or content-led keyword targeting., • Exposure to A/B testing or automation tools (e.g., ad copy tests, bid strategies, scripts, bulk workflows) to enhance optimisation and efficiency. 🙌 Why this role? • Join a driven and collaborative team known for its deep expertise across the digital landscape - from Search and SEO to analytics, content and conversion optimisation - giving you the chance to learn from experts across the full ecosystem., • Work with a major global skincare brand that is reshaping how consumers seek advice and information online. You’ll help drive visibility across multiple markets and languages, supporting a client with big ambitions and plenty of room to test, learn and innovate., • Grow your Search craft while stepping into more strategic thinking, taking increasing ownership of insight generation, testing roadmaps and recommendations that shape how campaigns evolve., • Opportunity to mentor and take on more responsibility over time, supporting junior colleagues and gradually expanding your ownership across markets and workflow.

We have an amazing opportunity for an experienced Beauty Therapist, based in a luxury store in Bluewater. The role As a Beauty Therapist you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing personalised luxury treatments to customers. Through your passion for the brand, you will demonstrate an attitude that benefits the brand at all times. This is a permanent role, working 30 hours per week, flexible 4 days. Sound like you? • Qualified Beauty Therapist, • Able to demonstrate skill set via a trade test, • Background in achieving product sales targets, • Ability to provide excellent personalised customer service, • Flexibility during retail hours, this may include evening, weekend and bank holidays, • Desire to learn product knowledge, application techniques and beauty room treatments & protocols, • Previous beauty retail industry experience is desirable., • Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service, • Driven and results orientated, • Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale., • You will be able to demonstrate skincare treatment and product knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs., • Immaculately groomed and presented; you will embody the elegance that customers have come to identify with this Brand. If you have the drive, ambition, and would like to be part of this award winning brand, this could be the role for you.

Influencer Manager - Beauty & Skincare (UGC & Creator Partnerships) - Hybrid (4 days London, 1 day wfh) Our client is a high‑growth direct‑to‑consumer wellness brand, entering its next scale phase. The company has a single hero product with significant traction and the potential to scale to £100m+ in annual revenue. As a fast‑growing e‑commerce brand in the health & beauty space they are looking for an Influencer Manager to build and scale its creator engine. The company is reshaping how consumers approach health through science‑backed supplementation, authentic storytelling, and a community‑first mindset. With rapid growth and a strong performance marketing foundation, the brand is entering an exciting next phase and looking for an Influencer Manager who wants to make a meaningful impact in the health and wellbeing sector. The Role This creative role sits at the intersection of influencer marketing and performance creative. You’ll source, manage, and develop creators who produce organic‑feeling UGC that drives real commercial outcomes. This is not a traditional relationship‑only influencer role. It’s about building a repeatable, scalable creator pipeline that fuels paid ads, social growth, and brand storytelling. Key Responsibilities • Recruit, onboard, and manage a consistent pipeline of influencers and UGC creators, • Proactively source new talent across social platforms aligned with an health and wellbeing‑focused audience, • Negotiate commercial terms, deliverables, and usage rights while managing budgets responsibly, • Build long‑term creator relationships while continuously testing new talent, • Develop clear, performance‑led creative briefs designed to drive conversion, • Oversee day‑to‑day creator communications (outreach, follow‑ups, content coordination), • Track and assess creator performance, identifying partners to scale and underperformers to refine or replace, • Support the paid marketing team with a steady flow of fresh, authentic UGC, • Maintain an organic, relatable content tone — avoiding overly polished or corporate styles Ideal Candidate Profile • Strong experience in e‑commerce, ideally within health, beauty, or wellness, • Experience working with influencers or UGC creators (brand or agency side), • Strong negotiation skills and commercial awareness, • Comfortable managing budgets and tracking performance metrics, • Able to write structured, clear creative briefs, • Highly organised and confident managing multiple creator relationships, • High‑ownership mindset with the ability to work autonomously, • Understands that performance matters: content must convert, not just look good, • Familiarity with Shopify is a plus, • Comfortable on camera and able to contribute to UGC is a bonus (not essential) Working Environment & Expectations • Creative e‑commerce environment where speed, testing, and iteration are core, • Collaborative culture working closely with creative and marketing teams, • Office‑based role with 4 days per week in Victoria, • Strong progression opportunities as the company scales, • Exposure to high‑performance marketing and rapid career development Success in This Role Looks Like • A consistent pipeline of high‑quality creators producing performance‑ready UGC, • A strong roster of repeat, high‑performing influencer partnerships, • Efficient budget use with improving creative output over time, • Clear communication and reliable delivery of creator content If you’re an Influencer Manager with strong knowledge across ecommerce and health & beauty, creating scalable, creative concepts apply for immediately consideration. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an ___. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our ___ of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and ___.

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity JOB TITLE: Amazon EU Account Manager Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day‑to‑day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross‑functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands‑on experience with 1P or 3P Amazon models and a strong understanding of e‑commerce fundamentals. Missions : 1. Account Management • Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution., • Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. 2. Sales & Business Performance • Monitor sell‑in, sell‑out, pricing, Buy Box share, and profitability KPIs., • Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. 3. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and market‑specific regulations., • Improve operational processes through continuous collaboration with logistics, CS, and supply chain. 4. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies., • Optimize campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in‑platform merchandising., • Collaborate with brand teams on GTM strategies tailored to the Amazon channel. 5. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data‑driven recommendations to improve performance and operational efficiency. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Business, Marketing, or related field., • 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Proficiency in Excel; experience with reporting tools or SAP is a plus., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross‑functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Highly analytical, detail‑oriented, and comfortable working in a fast‑paced environment., • Fluency in English; additional European languages are a plus. Additional information • Part of Amorepacific EMEA Regional HQ, • Potential to expand scope as the Amazon business and brand portfolio grow, • Occasional European travel may be required

About Us Skin Cupid is a leading e-commerce platform on a mission to bring the very best of Asian skincare to a global audience. We are a curated destination for skincare lovers, offering a wide selection of high-quality products from the most innovative and trusted Asian beauty brands. We believe in empowering our community with knowledge and choice, making skincare shopping fun, accessible, and effective. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. About the Role As CRM and Sales Campaigns Executive at Skin Cupid, you will own our relationship with existing customers. This is the role that keeps our community coming back, turning first-time buyers into loyal Cherubs and making sure every email we send feels timely, relevant and worth opening. Reporting to the Marketing Manager, you will own the full email calendar end-to-end, from writing the copy and building the emails through to scheduling, reporting and optimisation. This is a hands-on role that requires someone comfortable doing it all themselves, with the ability to grow and delegate as the team scales. Key Responsibilities Email Marketing • Own the full email calendar, covering weekly campaigns, seasonal pushes and always-on automation flows., • Write copy, source or create assets, build emails in Klaviyo and manage scheduling and sign-off independently., • Build and optimise core CRM flows, including welcome, abandoned cart and browse, post-purchase, replenishment and win-back., • Experiment with A/B testing to gather learnings and ensure our messaging evolves alongside our customer base., • Spot opportunities for strategic optimisation and bring new flow and campaign ideas to drive revenue growth., • Create campaign emails that support our brand partners, educate our community and feel true to the Skin Cupid brand. Segmentation and Personalisation • Segment audiences by purchase history, brand affinity and skin type to deliver targeted, personalised messaging., • Develop and refine audience segments as the customer base grows, improving relevance and reducing unsubscribe rates., • Lead CRM execution for all sale and promotional events, including Black Friday, brand exclusives and clearance. Loyalty and Retention • Manage the loyalty programme mechanics, including points, tiers, exclusive access and retention incentives., • Bring the programme to life through compelling storytelling and offers that make joining feel genuinely rewarding for our community., • Report monthly on repeat purchase rate, LTV cohort trends and email-attributed revenue., • Identify retention risks proactively and activate win-back or re-engagement campaigns before customers churn. Sales Campaign Management • Project manage key retail sale campaigns end-to-end, keeping timelines, assets and stakeholders coordinated from planning through to launch., • Work closely with the Marketing Manager and wider team to ensure every sale moment is briefed, built and delivered on time., • Maintain a clear view of the promotional calendar, flagging dependencies and potential clashes before they become problems., • Ensure all campaign activity is consistent across email, on-site and offline, with the right messaging landing at the right time. What We're Looking For • 3-5 years of experience in a CRM, retention or email marketing role, ideally within e-commerce or a consumer brand., • Hands-on experience with Klaviyo or a comparable email platform, including building and managing flows independently., • Strong copywriting skills. You are comfortable writing email copy yourself to a high standard., • Confident working with segmentation, audience building and personalisation at scale., • A strong understanding of customer lifecycle marketing and what drives repeat purchase behaviour., • Comfortable with data: you can pull your own reports, spot trends and translate them into clear actions., • A self-starter who takes ownership and gets things done without needing to be prompted., • A genuine interest in beauty, skincare or K-beauty is a plus. Must be eligible to work in the United Kingdom. This role does not qualify for visa sponsorship. What We Offer • If you love working in a tight-knit team, you've found the right place!, • A collaborative, dynamic environment in a fast-growing beauty brand, • Generous employee discounts on all products, • Hybrid working model (3 days a week in our London office), • Free products and early access to new launches, • Regular team lunches, dinners, and social events, • Fully stocked snack bar in the office

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary total package £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

We are working with this amazing global beauty and wellness client who operate across key brands spanning beauty accessories, fragrance skincare and looking to hire another Product Developer due to expansion working across all their brands and categories. As a Product Developer you will be at the forefront of bringing the latest innovations to customers developing and launching new products with leading retailers contributing to their continued growth and expansion. You will have experience working on bath & body products so looking for someone who is passionate about innovation and staying ahead of the trends. You will also have a keen interest in the beauty and gifting sector with an eye on new opportunities and exciting industry updates. This is an amazing opportunity with flexible hours in this hybrid role and interested candidates should email us in confidence attaching a full

National Account Manager West London | Hybrid (3 days per week on site) £50,000 - £55,000 + bonus 32 days annual leave including public holidays Free products Ongoing training and development fully supported by the business Clear opportunities for progression within a growing brand Overview We are delighted to be partnering with an award-winning premium beauty brand that is purpose-led, values-driven, and recognised for its commitment to quality, transparency, and sustainability. This is an exciting opportunity to join a business with a genuinely collaborative and people-first culture. The team is passionate, supportive, and entrepreneurial, with a strong emphasis on learning, development, and internal progression. The company actively invests in its people through paid training and education, creating an environment where individuals are encouraged to grow their skills and build long-term careers. Responsibilities • Manage and grow relationships with major retail and distribution partners across key accounts, • Build and deliver commercial plans to drive sales growth, strengthen brand presence, and support market expansion, • Produce accurate sales forecasts, monitor account performance, and provide regular reporting and insight, • Work cross-functionally with marketing, operations, and product teams to support launches and wider commercial initiatives, • Ensure strong brand representation and consistent product positioning across partner accounts, • Identify new opportunities for growth and help shape account strategies in line with business objectives Requirements • Experience managing key accounts within beauty, skincare, or consumer goods, • Strong commercial capability, including negotiation, account planning, and strategic thinking, • Previous experience working with high street retailers e.g. M&S, John Lewis, Holland & Barrett, • Confident analysing sales performance and using data to inform decisions and opportunities, • Able to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail

"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup and skincare designed to not only magnify but also improve skin day by day. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur. Role : The US National Account Manager is fully responsible for the commercial and operational management of key strategic retailers, especially QVC. You will: • Own sell-in and sell-out performance across the US, • Build and drive Joint Business Plans with strategic accounts, • Monitor market trends and competitor activity to guide decision-making, • Lead the full 360° account operations: product launches, forecasts, stock tracking, promotions, and more, • Build strong, trust-based relationships with key retail buyers and partners, • Oversee and optimise trade investments, • Deliver and report on sales KPIs, forecasts, and ROI across all accounts, • Ensure tight internal coordination between Sales, Supply Chain, Marketing & Digital teams You are : • Experienced in managing premium beauty, lifestyle or skincare retail accounts - experience with QVC., • Skilled in both commercial strategy and operational detail, • Able to navigate multiple stakeholders in a fast-paced, international setup, • Strong with numbers, insights, and data-led business planning, • A clear communicator, structured, responsive, and confident Salary : 40/45K

National Account Manager – International Distributors Global Beauty, Cosmetics and Skincare Company Location: London (3 days in the office, 2 days home) Package: £50,000–£57,000 + benefits (early Friday finishes, product discounts, pension, PMI) Type: Full-time, Permanent We’re partnering with a market-leading global beauty, cosmetics and skincare brand that continues to win the hearts and minds of consumers worldwide. As the business continues its strong international growth, they are looking for a National Account Manager based from their London office to manage and grow their global distributor network across 12 international markets. This is a fantastic opportunity to work with a well-established beauty brand supplying leading UK retailers and online platforms, while also driving growth through international distributor partners across regions including the Middle East, Asia, Africa and Latin America. The Role You’ll be responsible for managing distributor relationships and delivering sustainable commercial growth across multiple international markets. Key markets include regions such as Dubai, Saudi Arabia, Kuwait, Israel, India, Morocco, Thailand, Panama, Malaysia and South Africa, giving this role a truly global remit. Key Responsibilities • Manage and develop relationships with international distributor partners, • Drive sales growth through strong commercial account management, • Lead joint business planning, pricing strategy, promotions and marketing activations, • Align global product launches and NPD with distributor partners, • Analyse sales performance and identify growth opportunities, • Forecast sales performance and manage commercial targets, • Work cross-functionally with internal teams across sales, marketing and supply chain, • Identify opportunities to expand distribution into new markets About You • Experience in National Account Management, Key Account Management, Distributor Account Management or International Sales, • Experience managing distributor partners or international accounts, • Beauty, cosmetics, FMCG or consumer goods experience is advantageous but not essential, • Strong commercial and analytical mindset, • Advanced Excel skills and ability to analyse sales data, • A proactive, relationship-driven approach with the ability to manage multiple markets

SNAM - 12month FTC £70,000 to £75,000 Hybrid - Central London (2 days wfh.) Top 5 Globally (Premium Beauty) About the Company Multi Award Winning Skincare Brand, in the top 3 Globally. The last few years has seen this brand become one of the most iconic brands of our time! With triple-digit growth year on year, this global luxury brand is what everyone is talking about, but they still manage to maintain a true SME culture where your voice is heard, you can execute ideas quickly and you really feel like you are moving the needle – no red tape! This brand operates across multiple business units truly dominating the category they play in and driving continuous high growth for the business. With the development of new and innovative products and a super talented team, this brand is in the top five of premium beauty brands globally. About the Role Due to triple digit growth, we are looking for an ambitious Senior National Account Manager to support the growth of Boots UK. This role is all about autonomy. You will rule your own empire and control your destiny. In charge of the entire account portfolio you will be responsible for leading the go-to-market strategy, pricing, brand execution and you will manage the full P&L. Working with multiple SKU ranges, promoted categories, and a POS-driven market, you will be responsible for ensuring the growth of each account, making the product as visible as possible and helping retailers drive value and add-on purchases by building close relationships! These guys move so fast so be prepared to get up to speed quickly and work closely in one of the most incredible beauty brands! Responsibilities • Lead the go-to-market strategy., • Manage pricing and brand execution., • Oversee the full P&L., • Ensure the growth of each account., • Make the product as visible as possible., • Help retailers drive value and add-on purchases., • Build close relationships with retailers. Qualifications • At least five fiscal years spent in a quality consumer or premium beauty brand or a high-growth challenger environment managing high profile grocery or high street accounts., • P&L and JBP ownership on Boots., • Experience of managing a department store or high street customer such as Boots. Required Skills • Strong commercial awareness, acumen and negotiation skills., • Structured and analytical, comfortable working with data., • Memorable, positive, professional and enthusiastic presence., • Accurate forecasting and strong attention to detail., • Finely tuned human sensitivity – great at reading people and situations. Preferred Skills • High calibre, ambitious, consumer goods professional. Pay range and compensation package This is a fixed term contract role joining a passionate team who work collaboratively in an open-space to achieve a vision. You will be rewarded with a competitive salary package, learning & development, a vibrant and fun culture, not to mention an amazing career opportunity with a leading global beauty brand taking the world by storm.

Global Education Manager UK - 15 Alfred Pl, London Job Title: Global Education Manager Department: People & Education Reports to: People & Education Director Direct Reports: UK Education Lead Coach; UK Franchise Education Lead Coach; US Education Manager Location: London based (domestic & international travel required) About FACEGYM FACEGYM is the first-of-its-kind facial fitness brand, combining advanced skincare with high-energy, results-driven facial workouts. Operating across the UK and US, with growing franchise markets in India and the UK, we sit at the intersection of beauty, wellness and performance. Our studios deliver structured, technique-led workouts designed to sculpt, lift and tone, supported by a curated range of high-performance skincare. Built on expertise, consistency and measurable results, education is fundamental to our commercial success. As we enter our next phase of global growth, education remains central to scaling with integrity, strengthening trainer productivity, evolving frameworks and driving consistent performance across every studio. Role Overview The Global Education Manager leads and evolves FACEGYM's global education function across the UK, US and franchise markets. Reporting to the People & Education Director, this role owns the operational delivery of education globally, ensuring training, capability development, menu innovation and protocol standards directly support commercial performance and growth. The role partners closely with Studio, Operations and Marketing teams to align education initiatives with revenue growth and productivity. Working alongside the wider People function, this position ensures recruitment, onboarding, performance management and progression frameworks are fully integrated. This is a senior management role combining strategic thinking with hands-on execution and strong team leadership. Core Responsibilities Global Education Leadership & Ownership * Partner with the People & Education Director to shape and execute global education strategy aligned to business growth. * Own and continuously evolve FACEGYM's global education framework. * Translate business priorities into scalable, structured training programmes. * Ensure consistency of workout methodology, customer journey and brand standards across all markets. * Act as the operational lead for education across company-owned and franchise studios. Education & People Integration * Align education with recruitment profiles, trade test standards, onboarding pathways, performance reviews and progression frameworks. * Support workforce planning through future capability mapping. * Embed performance management tools that link training outcomes to measurable commercial results. * Position education as a core People lever, not a standalone function Education & People Integration * Build and lead a high-performing global education team. * Set clear objectives, KPIs and accountability measures. * Lead global calibration sessions to ensure consistency across UK, US and franchise markets. * Coach education leaders to operate commercially and strategically. * Drive a culture of excellence and continuous improvement. Menu & Protocol Development * Lead the evolution of the workout menu and treatment protocols. * Partner with the Head of Product to launch innovation while protecting the core offer. * Ensure protocols are operationally efficient, scalable and commercially optimised. * Refine treatment flows to improve client retention. * Lead structured global rollouts of new services and product integrations. Curriculum Design & Delivery * Own global Bootcamp structure and onboarding pathways. * Oversee LMS content and blended learning implementation. * Standardise global assessment tools and progression frameworks. * Ensure content remains current, relevant and commercially aligned. Commercial Performance Alignment * Drive measurable improvement in trainer-led revenue metrics including product attachment, booster attachment, rebooking rates and average transaction value. * Partner with the People & Education Director and COO to strengthen consultation, recommendation and retention behaviours. * Use performance data to identify capability gaps and implement targeted interventions. * Monitor and report on revenue impact, demonstrating return on training investment. * Ensure education programmes directly improve trainer productivity and studio performance. Franchise & International Alignment * Provide strategic oversight of franchise education through direct management of the Franchise Education Lead. * Set global education standards across company-owned and franchise studios. * Oversee Train-the-Trainer programmes and market launch education plans. * Embed new service launches, protocol updates and curriculum changes internationally. * Balance global consistency with culturally appropriate adaptations. * Monitor franchise education performance and implement improvement plans where required. Experience & Profile Essential * NVQ Level 3 (or equivalent recognised aesthetic qualification) with valid practising credentials where required. * 5+ years' senior education or training leadership experience within beauty, aesthetics, wellness or fitness. * Experience managing multi-site or international education teams. * Strong commercial acumen and understanding of key studio revenue drivers. * Proven experience designing structured education frameworks and progression pathways. * Strong people leadership and performance management capability. Desirable * Experience within a franchise or multi-territory business. * Direct involvement in menu or protocol development. * Experience driving retail performance and conversion through training. * LMS ownership or digital learning implementation. * Experience operating in a high-growth, performance-led environment. Core Competencies * Strong people leader * Commercially and operationally minded * Strategic yet hands-on * Detail-oriented with high standards * Data-driven decision maker * Cross-functional collaborator * Brand guardian mindset

Studio Support Trainer (Beauty Therapist) - London Position: Studio Support Trainer (Full Time) Reporting To: Studio Manager Hours: Weekends (16 hours) Locations: Across all 6 London studio locations Availability: Must be available to work across weekdays and weekends Our Company FACEGYM is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face - in our studios, on face-gym.com and our Digital Studio, and at home. We are based in central London, working across the UK & USA. Job Summary We are looking for a versatile and highly adaptable Studio Support Trainer to take on a newly created role that blends hands-on facial training with operational studio support. This role is designed to ensure seamless studio operations, supporting multiple locations by stepping in as a Studio Lead when managers are absent and stepping in to deliver exceptional facial workouts when required. As a key part of our evolving studio structure, this role will provide on-demand coverage across our six London locations (Coal Drops Yard, Notting Hill, St Johns Wood, Kings Road, and Selfridges) based on trainer callouts, holidays, and business needs-sometimes at short notice. Key Responsibilities Studio Support Trainer Studio Lead Responsibilities (when covering for the Manager) • Ensure the smooth execution of studio operations, including but not limited to front-of-house (FoH) duties, such as self-check-in and self-check-out, calling clients, managing walk-ins, and selling gift cards., • Maintain studio cleanliness and readiness, overseeing laundry, towels, and hygiene standards., • Handle bookings, cancellations, and client intake, ensuring a frictionless experience., • Own the self-check in and self-check out customer experience execution, maintaining high service standards., • Support trainers in driving sales and rebooking efforts, maximising revenue opportunities., • Address customer concerns professionally, resolving issues both in-person and over the phone., • Manage opening and closing duties as a key holder, ensuring studio readiness., • Deliver expert facial workouts aligned with FACEGYM protocols to drive customer satisfaction., • Build strong client relationships to increase retention and rebooking rates., • Educate customers on skincare, products, and treatments, leveraging upsell opportunities., • Uphold hygiene, health & safety standards, ensuring a pristine studio environment., • Stay updated on the latest FACEGYM techniques and product innovations., • Operate efficiently within the Zenoti booking system to manage appointments, client records and the self-check-out process., • Represent the brand professionally at all times, maintaining a well-groomed appearance., • NVQ Level 3 Beauty Therapy qualification or equivalent., • Must be flexible and available to work on weekends., • Previous experience in beauty therapy, spa, or retail., • Exceptional customer service skills, with the ability to stay calm under pressure and deliver a luxury experience., • Confident communicator with experience in an online booking system (Zenoti experience is a plus)., • A team player with strong interpersonal skills and the ability to inspire and support colleagues., • Flexible availability, including weekdays, weekends, and evenings., • Comfortable working across all six London locations as required at short not Our Brand Values: • Teamwork, • Adaptability, • Ownership, • Generous commission on retail sales., • Exclusive Discounts: Enjoy personal, friends, and family discounts on our services, bringing the benefits of FACEGYM to your loved ones., • Product Perks: Get 50% off FACEGYM products to help you look and feel your best. We believe our people's differences make us stronger and more innovative, and we welcome applications from all backgrounds. If you require any reasonable adjustments to support you during the recruitment process, please let us know.

Studio Manager UK (FRANCHISE LOCATION) - EC2M 2QS, London POSITION: Studio Manager RESPONSIBLE FOR: Driving the revenue, profitability and customer service within the FACEGYM Studio. Driving the business within a FACEGYM Franchise location. LOCATION: Broadgate London (Franchise Location) Our Company FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face - in our Studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon! The FaceGym Family is an inclusive community, with a strong mission to develop people and teams, promote confidence and positivity, and create an environment where all individuals are empowered to be the best version of themselves. Job Summary As a Studio Manager, you will be responsible for running your home Studio successfully, the main function of this role is to drive revenue and profitability, manage the day-to-day operations of the Studio, as well as manage and support the team. As Studio Manager you will champion exceptional customer service within the Studio. Create a happy working environment for employees and ensure continual financial growth and meeting KPI's. * Ensure all teams KPI targets are consistently met, and where not achieved the team have step by step feedback and coaching tools to help them improve * Have a strong focus on client loyalty. Assess occupancy rates and inspire the team to continually improve on their own occupancy and rebooking goals * Drive the success of our membership programme by promoting its benefits to clients, encouraging sign-ups, and ensuring the team are knowledgeable and confident in discussing the programme with customers * Manage Studio inventory to ensure the Studio is stocked with the necessary products and tools/equipment required to carry out the full range of workouts * Ensure all team members are adapting client conversations where appropriate, strengthening the interaction and engagement at all stages of the workout, service, maximizing every sales opportunity to achieve all set KPI's * Ensuring health & safety guidelines are adhered to in relation to the sterilization and storage of all equipment and taking responsibility to make sure the studios and work stations are clean and presentable * Support and coach your team with overcoming selling challenges with the ability to create retail theatre to attract and entice new customers during any downtime * Maintain an exceptional customer experience by ensuring the team are delivering Workouts in accordance with workout protocols consistently * Confidently manage and overcome customer complaints and challenges in the Studio and over the phone * Build and constantly update knowledge on skincare, products and Workouts * Being a positive, motivated and well-informed team player * Recruit new trainers into the team and safeguard their induction and onboarding programme * Ensure a high standard of personal hygiene is maintained; grooming guidelines followed throughout the whole team and measures taken with individuals if required * Accurately completing and checking all required paperwork and reports for the store and the team * Manage in studio Zenoti system, accuracy is key and ensuring your team are the same * Operate efficiently point of sale systems, card machines and tills * Conduct bi-annual performance reviews for all team members, developing clear action plans to support growth and accountability. * Conduct investigations into employee relations matters when required, ensuring fairness, confidentiality, and compliance with company policies. Person Specification: The ideal candidate will: * Have at least 3 years experience managing a retail location of more than 10 individuals, demonstrating strong site management skills. * Have previous people management experience, with a proven ability to lead and develop a team. * Be a motivational people leader who inspires high performance and engagement. * Have a can-do, entrepreneurial attitude to support and drive the business forward. * Demonstrate the ability to work under pressure and meet tight deadlines. * Possess excellent negotiation and communication skills. * Have strong numeracy skills, with the ability to analyse and interpret financial data effectively. * Be skilled at motivating and leading a team to consistently achieve and exceed goals. Why Join FaceGym? At FaceGym, we're committed to supporting our team with the same high standards we bring to our clients. When you join us, you'll have access to FACEGYM is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. We do not discriminate on the basis of race, ethnicity, nationality, religion or belief, gender identity or expression, sexual orientation, age, disability, marital status, pregnancy or maternity, or any other legally protected characteristic. We believe our people's differences make us stronger and more innovative, and we welcome applications from all backgrounds. If you require any reasonable adjustments to support you during the recruitment process, please let us know.

Studio Manager UK - London POSITION: Studio Manager REPORTING TO: UK Regional Manager RESPONSIBLE FOR: Driving the revenue, profitability and customer service within the Studio. Driving the business within partnership locations. Our Company FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face - in our Studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon! The FaceGym Family is an inclusive community, with a strong mission to develop people and teams, promote confidence and positivity, and create an environment where all individuals are empowered to be the best version of themselves. Job Summary * Ensure all teams KPI targets are consistently met, and where not achieved the team have step by step feedback and coaching tools to help them improve * Have a strong focus on client loyalty. Assess occupancy rates and inspire the team to continually improve on their own occupancy and rebooking goals * Drive the success of our membership programme by promoting its benefits to clients, encouraging sign-ups, and ensuring the team are knowledgeable and confident in discussing the programme with customers * Manage Studio inventory to ensure the Studio is stocked with the necessary products and tools/equipment required to carry out the full range of workouts * Ensure all team members are adapting client conversations where appropriate, strengthening the interaction and engagement at all stages of the workout, service, maximizing every sales opportunity to achieve all set KPI's * Ensuring health & safety guidelines are adhered to in relation to the sterilization and storage of all equipment and taking responsibility to make sure the studios and work stations are clean and presentable * Support and coach your team with overcoming selling challenges with the ability to create retail theatre to attract and entice new customers during any downtime * Maintain an exceptional customer experience by ensuring the team are delivering Workouts in accordance with workout protocols consistently * Confidently manage and overcome customer complaints and challenges in the Studio and over the phone * Build and constantly update knowledge on skincare, products and Workouts * Being a positive, motivated and well-informed team player * Recruit new trainers into the team and safeguard their induction and onboarding programme * Ensure a high standard of personal hygiene is maintained; grooming guidelines followed throughout the whole team and measures taken with individuals if required * Accurately completing and checking all required paperwork and reports for the store and the team * Manage in studio Zenoti system, accuracy is key and ensuring your team are the same * Operate efficiently point of sale systems, card machines and tills * Conduct bi-annual performance reviews for all team members, developing clear action plans to support growth and accountability. * Conduct investigations into employee relations matters when required, ensuring fairness, confidentiality, and compliance with company policies. Person Specification: The ideal candidate will: * Have at least 3 years experience managing a retail location of more than 10 individuals, demonstrating strong site management skills. * Have previous people management experience, with a proven ability to lead and develop a team. * Be a motivational people leader who inspires high performance and engagement. * Have a can-do, entrepreneurial attitude to support and drive the business forward. * Demonstrate the ability to work under pressure and meet tight deadlines. * Possess excellent negotiation and communication skills. * Have strong numeracy skills, with the ability to analyse and interpret financial data effectively. * Be skilled at motivating and leading a team to consistently achieve and exceed goals. Why Join FaceGym? At FaceGym, we're committed to supporting our team with the same high standards we bring to our clients. When you join us, you'll have access to FACEGYM is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. We do not discriminate on the basis of race, ethnicity, nationality, religion or belief, gender identity or expression, sexual orientation, age, disability, marital status, pregnancy or maternity, or any other legally protected characteristic. We believe our people's differences make us stronger and more innovative, and we welcome applications from all backgrounds. If you require any reasonable adjustments to support you during the recruitment process, please let us know.

Counter Manager | Luxury Skincare | London | Up to £41,000 + Commission Zachary Daniels Recruitment are seeking a driven and commercially focused Counter Manager to join an innovative luxury skincare brand as they launch their highly anticipated counter within a prestigious Central London department store. This is an exceptional opportunity to play a key role in establishing the brand's presence in the UK market and to make your mark during an exciting period of growth. As Counter Manager, you will combine a passion for luxury skincare with strong leadership and commercial expertise. You will take ownership of your counter, driving performance, delivering an elevated customer experience, and building a loyal client base. What we offer: Salary up to £41,000 Generous commission structure Product allocation Company uniform Opportunity to join an internationally expanding brand Key Responsibilities: Act as a true brand ambassador Lead, inspire and develop your team to achieve targets Deliver and exceed KPIs set by the business Ensure an exceptional standard of customer service Build and nurture a loyal clientele Plan and execute engaging counter events to drive brand awareness and sales About You: Strong background within luxury skincare (essential) Previous people management experience Confident in organising and leading successful counter events Proven track record of deliver...

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A leading beauty brand based in Croydon is looking for a Global Product Development Director to drive innovation and lead a talented team. Ideal candidates will have 15–20 years of product development experience in the beauty industry and a passion for ethical and sustainable practices.

You'll enhance leadership skills through tailored coaching and training while driving growth strategies within a hybrid role.

Brand Ambassador- Penhaligons/ Byredo- Future Opportunities. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.