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Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach

Murphy is recruiting for a Senior IT Project Manager to work with the ever growing It Team at Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. In this role you will manage a range of stimulating, challenging and rewarding projects, helping to ensure successful delivery against agreed scope, schedule, budget, and quality standards, whilst driving strong governance, proactive risk management, and high-quality stakeholder engagement. You will work closely with sponsors and staff from operational, business support and IT services, as well as with third party suppliers and vendors. Reporting to the Head of IT Programme Management, and working closely with the IT Programme Management Office, you will be joining a growing team of enthusiastic project and programme management professionals, who are focussed on driving and implementing digital transformation and change. The ideal candidate will come with energy, significant project management experience, highly developed organisational skills, a good understanding of programme management and a track record of successful project delivery A day in the life of a Murphy IT Project Manager Lead end-to-end delivery of multiple IT projects. Manage the full lifecycle of digital, data and technology projects, ensuring successful delivery against scope, budget, timeline, and quality requirements. Ensuring alignment with business objectives, requirements, governance frameworks and the IT strategy. Drive project scoping and definition, including business case development, requirements gathering, definition of deliverables, identification of benefits, and agreement of success metrics, in conjunction with business analysts, subject matter experts, sponsors and stakeholders. Ensure compliance with agreed project standards in relation to governance, processes, frameworks and documentation, in accordance with, and overseen by the Project Management Office, and be an advocate for best practice. Develop and maintain detailed project plans. Create and maintain project documentation including Project Initiation Document, plans, RAID logs, budgets, and change controls, ensuring full alignment with IT governance and Programme Management Office standards. Identify and manage risks and issues throughout the project lifecycle, implementing mitigations and escalating appropriately. Oversee technology design and implementation. Collaborate with Solution Architecture, Infrastructure, Network, Cyber Security, and Applications teams to ensure solutions are properly designed, tested, and deployed in-line with IT standards and best practice. Ensure timely deployment of systems, networks, platforms, devices, and security technologies needed to support business operations and strategic initiatives. Lead cross functional project teams. Provide direction, coordination, and guidance in both matrix and multidisciplinary environments. Provide direction to IT teams and oversee third party suppliers and vendors to ensure coordinated delivery and high-quality outcomes. Develop trusted and robust relationships with project sponsors, subject matter experts, stakeholders and IT staff to ensure that project delivery success is maximised. Manage vendor and supplier relationships. Serve as a key point of contact within the IT department, providing clear updates, managing expectations, and building effective working relationships across technical and non-technical teams. Deliver clear and effective reporting. Reporting to sponsors, stakeholders, steering groups, and senior leadership through dashboards, status reports, and governance packs. Management of change requests. Ensure that change requests are properly defined, documented, reviewed and signed-off by project sponsors and that the impact and consequence of any change request is understood. Ensure effective handover of projects to operational support teams. Ensure that projects are handed over effectively and that all necessary training, support and materials are in place to effect smooth transition to business as usual. Support the Head of IT Programme Management and the Programme Management Office in identifying interdependencies and issues that may adversely impact delivery of IT projects and work plans. Still interested does thsi sound like you? Bachelor's degree, or equivalent knowledge and experience, in a project management discipline. Qualifications in recognised project management methodologies e.g. PMP, PRINCE2, APM, or equivalent professional qualification. Recent experience working as a Senior Project Manager supporting the delivery of digital transformation. Proven experience managing budgets, schedules, and stakeholders within formal Programme Management Office frameworks, including governance and assurance, risk and incident management, and benefit realisation. Experience using MS Planner, using a PPM system such as the Wellingtone Accelerator+ application. Excellent verbal and written communication skills, with demonstrable experience in document writing, reporting, presenting, facilitation, negotiation and influencing skills. Skilled at assembling, building, enabling and managing project delivery teams that accept responsibility and who are accountable for their decisions and actions. Works within deadlines, prioritises effectively and delivers at pace. Excellent IT skills, able to use a wide range of software packages including, Microsoft Planner/Project, PowerPoint, Excel, Word, Outlook, Teams, Visio and Devops. Evidence of continuing professional development and appropriate professional registration. Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development of the IT Programme Management teams and wider IT department

Robotic Systems Software Control Developer Location: Macclesfield, Cheshire, SK10 2NZ Salary: £40,000 - £60,000 per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Why Join Us Be part of a growing and innovative company where your contributions will truly make a difference. Work in a hands-on role that offers a variety of challenges. Join a friendly and supportive team with a shared commitment to quality and excellence. Competitive salary based on experience 25 days holiday, free parking and company pension scheme. Do you want to be part of an organization on the cutting edge of technology We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits! RoBAT Ltd. is a subsidiary of Mycronic, a global technology leader with a market valuation of approximately £3 billion. Based at our headquarters in Macclesfield, Cheshire, we have a talented, multi-disciplined, dynamic team designing and manufacturing high-value robotic machines for testing PCBs (printed circuit boards). By joining RoBAT Ltd. you are part of any organization that is a growing and innovative company where your contributions will truly make a difference. You will have the ability to work in a hands-on role that offers a variety of challenges with a friendly and supportive team with a shared commitment to quality and excellence. The majority of our sales are to China and the USA, where we operate our own small factories and employ local teams to provide high-quality customer support. RoBAT Ltd. is firmly established as the leading company in this very specialised and niche marketplace. This is a role for an experienced software developer who is hands on'. This role offers the opportunity to have a varied workload along with the opportunity for speedy job progression. Key Responsibilities Hardware/Software integration Motion control and sequencing Computer vision Rapid prototyping You will have a well-developed common sense and creative vision, to be capable of both working in a team and autonomously lead independent development projects. This opportunity fundamentally revolves around controlling the hardware in our backplane test machines such that they carry out the task/functions our customers demand and so it is essential to have an interest in understanding hardware operations. Please note : Occasional world-wide travel may be necessary due to the majority of our customers being based overseas. Experience and Qualifications To fulfil this practical and 'hands on' role, you should be qualified to degree level in Computer Science or Software Engineering or related discipline. Experience with C/C++ Experience with .NET Experience with Python A Culture of Collaboration & Personal Growth At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success. Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it. Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet - every day. Mycronic is committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by national laws. For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge. Click on APPLY today! No agencies please. TPBN1_UKTJ

Adaptive learning mindset — eager to grow technical knowledge and understand complex software systems. A proactive approach to identifying issues, contributing insights, and supporting product improvement. At IRIS, you’ll be part of a supportive, collaborative environment where your growth matte

Sales Support & Product Demonstrator - SoftwareFully Remote | Full-time, Permanent | £35,000 plus uncapped monthly & annual bonusesIntroductionAcorn by Synergie is recruiting a motivated and capable software product demonstrator and sales support to join a dynamic, growth-focused company.

Job Openings Applications Engineer Tooling & Software Support. About the job Applications Engineer Tooling & Software Support. Applications Engineer Tooling & Software Support.

We are seeking a Junior Technical Support Analyst to join our growing team. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work.

Join a supportive team in a global software business located in Middlesex. A fast-growing technology company is seeking a part-time PA / Administrative & Sales Support Assistant for a 6-month contract. The ideal candidate will have experience in PA, secretarial, or administrative roles and will supp

A leading software company in engineering seeks a talented Support Engineer to provide technical assistance to UK and Ireland customers. This role combines engineering expertise with customer support, requiring a solid background in structural or civil engineering and at least 4 years of practical e

A leading property technology firm in Greater London seeks a Software Support Analyst to assist clients with software queries and issues related to Horizon/ProLease. The role involves engaging with clients, analyzing software issues, and providing solutions while working within a supportive team env

A leading software provider in the United Kingdom is looking for a Software Support Analyst to join their Southampton office on a hybrid basis. You will be responsible for providing first to third line support to clients, resolving technical issues, and assisting with software updates and changes. T

Application Support Engineer, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support – 32K. They are looking for a Software Support Engineer / Application Support Engine

Provide day-to-day technical support to dental lab customers using our software. We’re building cutting-edge software that powers. This is more than just a support role.

As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions. Working within a collaborative, hybrid team, you will take ownership of complex challenges

A leading healthcare software company is seeking an Application Support Technician to assist customers in using software effectively. You will troubleshoot issues, support software setups, and act as a consultant.

A technology company based in the United Kingdom is looking for an enthusiastic Customer Services Associate to join their first-line support team. Responsibilities include responding to customer queries, managing support cases, and contributing to continuous improvement of service processes.

A global veterinary software provider is seeking a Support Specialist to provide customer technical support for the ezyVet Software platform.

Escalate complex issues to the 2nd Line Support team when needed. You’ll join a friendly, supportive team that’s passionate about delivering great service. We offer clear development pathways, regular training, and opportunities to expand your skills across customer support, product knowledge, a

Role Summary We are seeking a Full Stack Software Engineer with strong operational and production support experience to support the Enterprise Archive Team and internal healthcare customers. NET, C#, C Process & Systems Analysis: 3–5+ years Navigating applications, workflows, and technical systems

Office based day to day support work within RT Software using remote control software. You’ll be involved in all aspects of the company from pre sales technical support, system/software testing and commissioning through to after sales support, troubleshooting and fault diagnosis. Occasional out of

As a Software Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our impressive client base, and provide an incredible customer experience every day. The opportunity is within our Support Services team based in the

The Software Support Specialist II is responsible for assisting ConnectWise partners in diagnosing and resolving a partner’s product issues or questions. Interacts with partners to provide support via email, phone, chat, cases, and remote sessions. Maintains a knowledge base of our products and se

A leading software company in the UK is seeking a Customer Services Associate to join its first-line support team. The company offers development pathways and a supportive work environment.

Join SchemeServe as a Remote Insurance Software Support & Configuration Analyst. Support SchemeServe customers across three sub-groups: Scheme Builders, Post Live, and Obsessive Support. Remote Insurance Software Support & Configuration Analyst.

A broadcast technology company located in Greater London is seeking a Field Service and Support Engineer. This role involves providing pre-sales technical support, conducting system testing, and troubleshooting for broadcast graphics systems.

An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Software Support Engineer. Responsibilities for Technical Software Support Engineer. Technical Software Support Engineer - Graduate Cons

Design, code, and fix defects in complex multi-tier software solutions. Lead Assembler Developer - Remote in EMEA (Open Telemetry Support). Lead Assembler Developer - Remote in EMEA (Open Telemetry Support).

The role involves providing technical support across various hardware and software applications, acting as the primary liaison for Digital Technology requests. A global consultancy firm is seeking an IT Support Specialist for a 6-month part-time contract based in Nottingham. Candidates should have h

You will leverage technology and software engineering best practices to solve business problems, ensure system reliability, and maintain application health. Maintain and update application documentation, runbooks, and support guides. Support change management, release coordination, and deployment ac

A leading veterinary software company is seeking a Support Specialist to provide technical support for their ezyVet platform in London. This role involves troubleshooting customer inquiries and hosting training webinars to guide users on software features. The position offers a hybrid work model aft

IT Support Service Analyst (IT/Middleware/ Software Support). In addition to these responsibilities, you will also provide internal technical support to the existing workforce including desktop support, device management and the maintenance of internal IT systems and security platforms. While a larg

Your role will involve both automated and manual testing in an Agile Scrum environment, as well as supporting In‑Service Support with investigations, triage, Root Cause Analysis, and testing of support fixes. We are seeking a skilled Software Test and Support Engineer with validated professional s

As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions. Working within a collaborative, hybrid team, you will take ownership of complex challenges

A leading software company in the UK is searching for a Customer Services Associate to join their first-line support team. Ideal for school leavers or early-career professionals, the role involves assisting customers with accountancy software inquiries, resolving issues, and managing support tickets

Support Specialist - Veterinary Software EzyVet page is loaded## Support Specialist - Veterinary Software EzyVetlocations: London, United Kingdomtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J-052198IDEXX is hiring a Support Specialist for our EzyVet Software platfor

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

Junior Software Support Specialist (Remote). Junior Software Support Specialist (Remote). We are seeking motivated individuals for a 100% remote role to support content development, research, data organisation, and digital workflows.

We are looking for an additional Training and Software Support Guru to join our ever expanding Support team. We offer a supportive team environment that is focused on delivering exceptional support to TruBlue Customers through understanding their needs and providing proactive solutions and education

Software Support Analyst - Southampton (hybrid working). This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations. Any bespoke software support experience would be an

A leading UK IT solutions provider is seeking a Junior Technical Support Analyst for an apprenticeship role based in Pocklington. You will provide technical support, troubleshoot issues, and gain valuable experience while completing an apprenticeship. This is an exciting opportunity to learn and gro

A major software solutions provider in the UK is seeking a Support Consultant to deliver application and systems support for public safety solutions. The role involves incident resolution, technical troubleshooting, and on-site customer support in London. Candidates should have experience in technic

Maintain and update application documentation, runbooks, and support guides. Support change management, release coordination, and deployment activities. Participate in on-call rotation and coverage planning, including support for holidays and special events.

You’ll answer general queries, complete initial investigations, and either resolve the issue or pass it to the next support tier when needed. Respond to incoming customer cases and provide support across our product range. Escalate complex issues to the 2nd Line Support team when needed.

A tech solutions provider in the United Kingdom is seeking a Software Support Specialist II to assist partners in resolving product issues. This role involves providing high-quality support, documenting interactions, and engaging with cross-functional teams.

Support Specialist - Veterinary Software EzyVet page is loaded## Support Specialist - Veterinary Software EzyVetlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-052198IDEXX is hiring a Support Specialist for our EzyVet Software platform in our