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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Lead Tutor/teacher position available for immediate start. Are you a creative and enthusiastic tutor passionate about inspiring young people to learn? We are seeking an experienced tutor to engage and support students in an alternative provision. ypu will deliver tailored sessions and activities to build skills resilience and wellbeing. Flexibility is essential as no 2 days are the same. We need someone to nurture relationships and meet the needs of challenging students including those with SEND ( special educational needs and disabilities and complex behaviour needs. You’ll have excellent communication skills and a can-do attitude . A good understanding of restorative and therapeutic practice is essential. This position is for immediate start and is based in Sheerness Kent. serious applicants only please
St James's Pre-School is a family run business who are passionate about providing quality care for our children. All our staff and children are part of our family, their welfare is our priority and ensuring their happiness is why we love our jobs. We provide a caring and stimulating environment where we support every child to succeed, have confidence and be independent. We are privileged to provide them invaluable skills to support them into Primary School. We are looking for a Nursery Practitioner with ideally a L3 qualification and experience of supporting Key Children to work at our Eden Park setting. Working Monday, Tuesday and Friday between the hours of 12:00 to 3:45pm. We run out of a very large and recently refurbished church hall (with smaller hall) and outdoor spaces with an average of 40+ children between the age of 2-5. You will support the Manager with day to-day running of the room. You will perform an important role caring for children, maintaining a safe high-quality, stimulating learning environment with a mix of educational and role play. You will be a role model with a passion for supporting children to succeed, with excellent communication skills, patient, kind, fun, caring with the ability to implement new ideas, continually improve practice and support the management team. The Role: 1. To contribute to the creation of a safe, welcoming and inclusive environment for all children 2. To be aware of the nursery policies and procedures and ensure these are adhered to 3. To support the Manager to promote welfare of all children in the setting and take part in organising systems to ensure consistent, high-quality care 4. To be vigilant and protect children from harm or abuse, reporting any concerns immediately – in accordance with child protection and whistleblowing policies 5. To use resources effectively 6. To reflect on practice and routines, tailoring them to meet the individual needs of each child throughout the day 7. To support planning and the provision of a stimulating range of age-appropriate activities and ensuring activities are well-resourced and creatively set-up 8. To lead observations and the assessment of children’s learning and development ensuring records are kept up-to-date, are of a high standard and are shared effectively – including Individual Education Plans for children with Special Educational Needs. 9. To develop genuine bonds with your key children and support colleagues to sensitively fulfil their key person responsibilities 10. To work in partnership with all parents/carers, building and maintaining relationships that encourage trust, open communication and involvement in Pre-School life 11. To contribute to the effective recording and resolution of any complaints or investigations, ensuring confidentiality at all times 12. To be professional and a good role model to the children and other staff members, at all times 13. To attend reasonable out-of-working-hours activities, including training, staff meetings, parent’s evenings and special events 14. To encourage, development and support of other staff members by communicating effectively, sharing knowledge and experience. 15. To respect and value all colleagues, children and parents, encouraging a positive and diverse working environment 16. To cooperate and work effectively with the management team, taking on additional responsibilities/duties and positively promoting developments in policies and procedures.
About the Nursery The nursery welcomes children aged between 3 months and 5 years old and is open 51 weeks a year from 8am to 6pm. We provide a loving culture and creative exploration through the eyes of the child. By building on Montessori methods and linguistic arts, we have developed our unique curriculum. As a result, we prepare a child to excel in their foundation years and then move through life with a strong ability to achieve excellence. Main duties and responsibilities: · Full responsibility overseeing the rooms incl. children developments and staff practises . Carry out risk assessments throughout the day to ensure the nursery is a safe environment and comply with Safeguarding Procedures · Lead the team of other staff in the room and train them to become strong practitioners and create a nice team environment · Act as a leader for the overall nursery and collaborate to the day-to-day running of the nursery · Ensure a high standard of physical, emotional, social and intellectual care and development for all children at Raphael Nursery · Support key children · Assist in promoting equal opportunities and the inclusion of children with special educational needs and disabilities. · Liaise with and support parents/carers and other family members The successful candidate must be qualified to Level 3 or above in childcare, be an experienced nurse, have a firm understanding and experience of the Early years foundation stage, and also will be looking for a full-time position per week. Benefits: · Excellent rates of pay (based on experience and qualification) . Semi-annual bonus scheme . Sick pay policy . Support for your well-being · Support for career progression · Support for higher level qualifications and fully funded training · Free wholesome, hot lunches available · Pension Scheme . 70% fee reduction for our longstanding employees to take their children in the nursery if space available (minimum 1y of employment) · Employee assistance programme
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