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Head of Sales, Europe Location: Newbury, UK Experience: 10 Years Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Ride the AI Knowledge Revolution The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain, we’ve spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a sales leader who can turn that advantage into market dominance. The Opportunity You’ll lead our charge into the biggest land-grab enterprise software has seen in years. Knowledge management is exploding from back-office necessity to boardroom priority, and we’re holding the cards: marquee clients (JPMC, Liberty Mutual, IRS, Florida Blue), proven SaaS architecture, and hybrid AI that actually delivers. Your mission: build a team of AI-savvy, digitally fluent sellers who can walk into the C-suite and explain how we turn siloed content chaos into trusted knowledge on tap—then close the deal. What You’ll Do • Proven track record building and scaling enterprise sales teams, • Deep understanding of AI, automation, and the enterprise technology landscape, • Ability to sell complex SaaS solutions to senior business and IT buyers, • Experience turning product excellence into market share, • A nose for talent and a track record of developing A-players, • 10 years of B2B Enterprise SaaS experience What You Bring • Proven track record in customer success or consulting roles with enterprise B2B SaaS clients., • Deep understanding of AI, automation, and the enterprise technology landscape., • Proven ability to manage complex stakeholder relationships. Comfortable presenting business reviews to VPs and C-level executives. Why Now The market is moving. Businesses are scrambling to make AI work, and they’re finally realizing garbage knowledge in means garbage decisions out. We’ve got the solution, the customers, and the momentum. We just need the closer. Ready to lead the category? Our Hiring Process is “Easy with eGain” Step 1 Written test • Aptitude section – this is a GRE style test (60 minutes or less), • Functional section – this is a take-home test Step 2 Panel interview (in-person at eGain Newbury office) Next step Email your resumé to with the position title “Head of Sales, Europe” in the email subject. Please note that the compensation package can vary based on the candidate’s qualifications and experience level.

Helpdesk Analyst • Location: Newbury (On-site), • Job Type: Full-time, • Reporting to: Head of Technical Innovations Day-to-day of the role: • Take ownership of both internal and external customer issues until resolution, liaising with colleagues and partners where required., • Troubleshoot and assist with issues affecting our systems, helping to take proactive steps to maximise availability., • Conduct product testing in line with the company's New Product Development (NPD) roadmap., • Continuously improve the service provided by sharing ideas and information with the team., • Ensure all activities are technically compliant and follow industry best practices., • Occasionally visit customer sites for product support and servicing., • Proven customer support...

Position: Retail Security Officer Location:Newbury Pay Rate: £15.62 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline