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Tree Officer Location: Agile working with office base in Coventry. Regular travel required within 30 miles of Coventry. At Orbit, we’re one of the UK’s largest housing groups and a leading developer of affordable housing. More than 100,000 people live in our homes, and we’re committed to creating thriving, green, and sustainable communities where people are proud to live. We are looking for a Tree Officer to join our Estates team and play a vital role in managing and protecting the trees across our estates. This is a hands-on role that blends professional arboricultural work with customer service, contractor oversight, and stakeholder collaboration. This is an opportunity to make a direct, visible difference to communities while developing your skills in a supportive environment. You’ll have the freedom to work across a variety of locations, balancing home-based planning with on-site inspections and occasional office-based team meetings. Join us and help keep our neighbourhoods safe, attractive, and sustainable. Work for Orbit. Believe in people. Grow with us. What you’ll do Take ownership of, manage and maintain, trees within designated areas of the Orbit Estate Carry out cyclical tree surveys to assess tree health and safety, recommending appropriate remedial action Respond to customer enquiries promptly and professionally, providing accurate advice and information Manage contractor performance to ensure work meets specifications, deadlines, and quality standards Support the wider Tree Team in managing and maintaining all trees across the Orbit estate Collaborate with internal and external stakeholders, ensuring clear communication and positive relationshipsAbout you We’re looking for someone who: Has experience in tree inspection, assessment, or arboricultural management Can interpret survey findings and make clear, evidence-based recommendations Is confident in managing contractors and holding them accountable for performance Communicates well with a range of people - from customers to technical teamsWhat you'll bring Essential skills Experience of working in a similar capacity Minimum of Level 3 Diploma in Arboriculture or similar qualification Knowledge of tree inspection techniques, risk assessment, fault diagnosis and maintenance techniques gained from practical experience Knowledge of the law and procedures relating to the protection of trees Knowledge of Health and Safety requirements relating to tree works Ability to monitor the performance of contractors against contract conditions and specifications Have a valid UK driving licence, a working vehicle and the ability to travel nationally.Desirable LANTRA Professional Tree Inspection (PTI) IOSH / NEBOSH Health & Safety QualificationsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: 1. Online application, 2. Interview(s), 3. Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role In this newly created role of Customer Excellence Manager, you will lead a team of Customer Excellence leads who will champion the customer voice at all levels across the organisation, ensuring the customer outcome is at the heart of decision making and improvement initiatives. To thrive in this role, you'll have an embedded customer-centric approach, with proven experience of improving and enhancing customer journeys, working directly with customers to gain feedback, then translating the feedback into actionable requirements internally and working operationally to achieve excellence. Working closely with operational teams, you will be accountable for owning our customer journeys, ensuring every touchpoint reflects our customer commitments making customers feel safe, informed, and valued. You will drive a culture of continuous improvement to enhance our customers satisfaction by putting customers at the heart of what we do. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead a team of Customer Excellence leads by completing all relevant people management duties such as recruitment, inductions, development, coaching and 121’s. Lead/influence the prioritisation of changes in operational teams, ensuring they are focused on the customer value. Create and optimise workflows and interfaces that deliver consistent, branded customer interactions across digital, in-person, and phone channels. You will build good relationships with stakeholders at all levels across the organisation, adapting your approach and ensuring their expectations are met and managed. Support teams to embed changes and conduct impact assessments to realise benefits of improvement activity. Facilitate and manage key change management processes and projects end to end.What you'll bring Essential skills Chartered Institute of Housing - Level 3 or equivalent level 6 degree in higher education. Experience in using continuous improvement tools or frameworks such as PDCA, Lean or Six Sigma. Previous managing a team of customer experience or continuous improvement managers and management of projects end to end. Industry specific knowledge and leadership skills is preferred to be able to manage regions and/or departments. Excellent communicator who is confident to lead and support a range of stakeholders at senior levels. Proven experience working cross-functionally to deliver improvements from concept to implementation. Ability to travel between Orbit offices and community-based venuesDesirable skills Proven track record in working with social housing customers (or similar) to achieve changes in services Experience managing projects or activities to deliver within timescale, demonstrating impact and benefit realisation The ability to interpret information and present it in a variety of different ways relevant to stakeholder needs. The ability to think and plan strategically. Qualification or accreditation of lean or six sigma methodologiesWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Governance Officer to join our Regulatory & Governance team. In this role you will ensure effective corporate oversight of Orbit’s governance framework. Maintaining corporate documents and policies, ensuring regulatory compliance, handling internal/external queries acting as a key liaison for colleagues and the Executive and Leadership team, confidentiality. Delivering our 2030 strategy requires robust and transparent governance. This role is key in providing a strong, effective and transparent governance service across Orbit. The postholder will support and maintain effective governance structures and processes providing clear procedures leading to transparent and streamlined decision-making. They will provide guidance and secretariat support to the Board, Committees and internal governance structures to ensure they undertake their duties with probity and propriety and in accordance with legal and regulatory requirements. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. This is a hybrid working role with roughly two days per week being based out of our Coventry office (subject to business need). What you'll achieve Support Orbits governance and assurance functions to ensure robust and transparent governance across Orbit Coordinate the maintenance of governance and Board information published on the intranet and website, ensuring that the content is up to date and relevant. Provide high quality governance administration support to the Team, including managing the governance inbox queries on a rota basis Ensure all legal documents presented for signing on behalf of Orbit Group Limited and its legal entity subsidiaries are compliant with the Group Standing Orders, accurately recorded, executed, and distributed in accordance with the Document signing process. Support the maintenance and improvement of governance systems, processes and records, taking a digital-first and continuous-improvement approach Maintain the governance and Board and Committee policy register. Undertake reviews of governance documents, policies and processes and actively identify and propose potential actions for improvement. Assist in filing statutory returns with Companies House and the Financial Conduct Authority (FCA). Assist in the preparation and publishing of meeting packs via a board portal (Convene). Attend meetings and produce (as required) accurate, high-quality minutes and action logs.What you'll bring Essential skills A confident, highly organised individual with excellent planning, prioritisation and time-management skills Experience in an administrative support role in a large organisation. Proficiency in both written (emails, reports) and verbal (phone etiquette, greeting visitors) communication The ability to manage complex calendars, prioritise a heavy workload and meet shifting deadlines Experience of handling confidential and sensitive information with discretion Strong attention to detail and precision in data entry, proofreading documents, and maintaining accurate filing systems. Ability to develop and maintain strong colleague relationships and deliver high standards of customer service. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, SharePoint). Enthusiasm, flexibility, willingness to learn together with a “can-do” attitude.Desirable skills Proven experience in a governance, company secretriat or senior administrative support role in a regulated organisation. Experience supporting meetings, events and formal decision-making processes with excellent written and verbal communication skills. Ability to proactively support Boards and Committees with professionalism and experience of preparing agendas, minutes, and governance papers. Understanding of governance principles and the role of Boards in a not-for-profit or regulated sector. Understanding of (or ability to quickly learn) the governance and regulatory environment of social housing, governance principles, and relevant legislation.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role As a Transactional Assistant within Orbit, you will provide an excellent transaction processing and payment service to your customers and support the Transactional Services Management Team with day to day tasks. This will be an agile working role with generally two days on-site per week at our head office, Garden Court, in Coventry. This role is part of Finance where you'll help us to invest more back into communities and design for strength. What you'll achieve Processing high quantities of data and all financial transactions and payments received within the Group, in accordance with agreed timetables and formats. Download directly from Bankline the daily statements, process the payments in accordance with agreed timetables and formats Investigating and correcting missing or mis-posted transactions, advising housing management staff as necessary Establishing and maintaining great relationships with customers and councils, ensuring that you understand their needs and deadlines, specific to housing benefits. Post standing orders to accounts by accessing the files through WinSCP and collecting account numbers of errors through Excel using VLOOKUP formulaWhat you'll bring Essential skills Educated to O-Level/GCSE Level or equivalent, including Mathematics and English Ability to work on own initiative without supervision Appropriate experience of Microsoft Excel Good literacy skills and the ability to communicate clearly with customers Attention to Detail Experience in working in a transactional capacity.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Senior Financial Planning Analyst to join the team in providing excellent, accurate and relevant financial information to customers, with key focus on financial planning. You will work to deliver key projects in line with our 2030 strategy, and line manage one Accounting Technician in your role. This is an agile working role with roughly once per week working from our Garden Court, Coventry office (subject to business need). This role is part of Finance where you'll help us to invest more back into communities and design for strength. What you'll achieve Responsible for the development and maintenance of the Orbit Group financial planning models for use by the Head of Financial Planning & Corporate Reporting in Orbit’s planning processes. Support the creation of annual budget and 30-year financial plan inclusive of, stress testing and mitigation analysis with the support of the Head of Financial Planning & Corporate reporting. Responsible for the creation of financial scenario modelling as and when requested by the Head of Financial Planning & Corporate Reporting. Support in the group annual financial forecast return (FFR) submission for theRegulator of Social Housing. Drive the co-ordination of Orbit Groups annual budget process. Provide timely and accurate financial analysis and support to Business Stakeholders including the Executive Team & Leadership members for corporate business areas. Deputising for Head of Financial Planning & Corporate Reporting at internal and external meetings as required.What you'll bring Essential skills Qualified (ACCA/CIMA/CIPFA/ICAEW/equivalent). Proven experience in a financial position, including significant experience of financial planning activity. Strong IT skills including good working knowledge of Microsoft Office and high level Excel skills. Experience of BRIXX. Investment Appraisal/Financial modelling of commercial decisions. Technical and professional skills. Strong financial analysis and modelling skills. Experience of the preparation of long term financial plans. Demonstrable evidence of undertaking financial evaluations and creating financial models. Attention to detail.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The IT Platform Manager, part of the Technology & Data management team, leads the operation and maintenance of existing systems and integrates new platforms into business as usual (BAU). This role ensures smooth system integration, strengthens IT service performance and reliability, and supports business innovation. Key duties include managing service levels, performance reporting and management, solution development, proactive problem resolution and people development. The IT Platform Manager collaborates with TTD members to ensure effective technology delivery for business benefit. This role builds strong relationships with Business Product Owner(s) and stakeholders at all levels to enhance service offerings and deliver reliable solutions. Responsibilities include driving continuous improvement, maximising efficiency, developing resource plans, and supporting agile project delivery methodologies. Key to this role is extensive knowledge and experience in Dynamics 365 (F&O), with a core focus on Finance, Procurement and licencing elements. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. The successful candidate will ideally start in this role from the beginning of May. What you'll achieve Establish, maintain, and manage relationships with all stakeholders, including but not limited to Business Product Owners, operation SMEs, external technology partners, and operational suppliers. Manage a diverse team to support and administer IT managed systems for internal and external customers, ensuring necessary skills are maintained, developing best ways of working in the team and across team and department. Proactive engagement with the business stakeholders and Product Owners to identify a continuous improvement programme for the managed systems, improving performance, efficiency, functionality and business utility Lead the design, development, and release process for designated platforms, maintaining the product development roadmap and backlog in collaboration with Business Product Owners. Responsible for platform security, license optimisation, upgrades, feature releases, capacity management, user access provisions, backups, and disaster recovery requirements. Work collaboratively with business key stakeholders and wider TTD teams to identify and implement continuous improvement to platforms and services to maximise adoption & value from investments.What you'll bring Essential skills Experience working within ITIL environments, ensuring adherence to industry-standard frameworks for managing IT services and aligning IT processes with business needs. Demonstrates a strong background in supporting various IT applications and adhering to best practices throughout the software lifecycle, including troubleshooting, upgrade implementation, and resolving incidents efficiently. Well-versed in agile methodologies, having contributed to projects that utilise iterative development cycles, continuous improvement approaches, and cross-functional collaboration to deliver high-quality solutions. Has a proven track record of successfully leading diverse teams, overseeing vendor relationships, and mentoring staff junior members to foster growth, knowledge sharing, and optimal team performance. Proven experience interacting directly with end users for both projects and day to day work activities A proven track record for full lifecycle product management developing products from concept to acceptance into service Extensive knowledge and experience in Dynamics 365 (F&O), with a core focus on Finance, Procurement and licencing elements.Desirable Skills Experience working within Social Housing sector and associated IT applications Experience of IT application support and development best working practices Knowledge of Microsoft applications, in particular Dynamics 365 (CE) and Power Platform Technical familiarity with traditional Housing CRM solutions such as ActiveH.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role As Head of Customer Resolutions, you will lead with empathy and ambition to deliver outstanding resolutions that leave customers feeling supported, valued, and respected. You’ll inspire a culture of collaboration and growth, empowering teams to take ownership while making improvements that enhance the customer experience, to prevent complaints from recurring. You will be responsible for building strong relationships with the Regulator of Social Housing and the Housing Ombudsman, ensuring our policies and practices reflect evolving expectations and regulations, keeping on top of best practice, both inside and outside of the sector. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. This contract will end on 30 September 2026 as is being recruited to cover an internal secondment. What you'll achieve To lead and manage the customer complaints through to their resolution ensuring the optimum outcome for customers in in line with Everyday Excellence and in accordance with the regulator and HOS guidelines. This role is pivotal in championing a culture of trust, care, and continuous improvement, ensuring that customer satisfaction is at the heart of Orbit Housing’s operations. You will ensure that Orbit’s policies, practices, and strategies evolve to meet changing regulatory landscapes, while fostering strong relationships with stakeholders including the Housing Ombudsman and Regulator of Social Housing. Manage the flow of customer enquiries and guide the process of triaging them into service enquiries or complaints by allocating workload effectively across the respective teams. Deliver the customer journeys against the internal and HOS service level agreements including timescales, resolution types and to customer satisfaction targets/TSMs. Work to ensure the team remain motivated and consistent in delivering the optimum customer experience as defined by the Everyday Excellence standards. Act as the key liaison with the Housing Ombudsman, ensuring compliance with the Housing Ombudsman’s Complaint Handling Code and policy changes. Provide strategic leadership and direction to the complaints team to deliver a customer-centric approach to resolving complaints. Prepare reports on complaints and ombudsman cases for senior management and the board, highlighting trends, outcomes, and opportunities for improvement. Conduct self-assessments and audits to maintain compliance and demonstrate our commitment to excellence. Lead and motivate the department, fostering an inclusive environment that prioritises empathy and respect in every customer interaction. Embed a customer-first approach, ensuring every resolution reflects our commitment to trust, understanding, and care. Use data and insights along with quality assurance findings to identify trends and opportunities for improvement. Implement innovative tools and technologies that enhance efficiency and elevate the customer experience.What you'll bring Essential skills Demonstrated ability to develop and execute strategies that align with organisational goals and regulatory requirements, coupled with a passion for continuous improvement and innovation. A proven leader with experience managing teams through change in a regulated environment, capable of inspiring progress and accountability. Expertise in fostering cross-functional collaboration and embedding a customer-focused culture. A deep understanding of customer needs, with a proven track record of delivering high-quality, empathetic and effective complaint resolutions. In-depth understanding of the Housing Ombudsman’s Complaint Handling Code, housing regulations, and best practices.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) 26 April 2026 Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role At Orbit Group our Community Coaches are partners in our local communities, they use a coaching approach, working with customers in their communities to find their own solutions. In this role, you must be able to expertly assess customer need and provide high quality information, advice and guidance to support and connect customers with local services, groups, clubs, and organisations that can help provide support and help the local community thrive. The successful candidate must have access to a car and be willing to travel to cover the Midlands area, mainly Warwickshire, Coventry and Leicestershire. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Plan and deliver an ongoing programme of community engagement and activity events within agreed geographical areas. Providing Information Advice and Guidance (IAG) and support to Orbit customers to help them sustain their tenancies including triage assessment and making customer referrals into Better Days support services and external support services. Providing support around tenancy sustainment, leveraging in third party partner support where needed, direct delivery of complex support where required which will include domestic abuse support or delivery of this work through a partner organisation where appropriate. Develop and maintain partnerships with local services to support additional activity and referral routes. Build trust between customers and Orbit through local presence and enabling customers to interact more effectively with Orbit, including supporting customers to sign up to MyAccount.What you'll bring Essential skills Able to adopt an empathic approach in discussions and negotiations, understand the needs and perceptions of customers and to handle situations sensitively and deal calmly and confidently with emotional and difficult situations. Ensure compliance to the organisation’s Code of Conduct in the delivery and provision of services to staff and the community and all work practices are customer focused and operated to clear standards. Must have a car for business use and be willing and able to travel to meet the requirements of the role which covers Orbit geography. Experience of delivering IAG in a community-based setting or within a community focused programme ideally with an IAG Level 3 or above qualification. To be able to respect information sharing protocols particularly regarding client rights to confidentiality and data protection legislationDesirable skills Experience of managing volunteers and developing volunteer routes Experience of community service design Previous experience of providing direct customer support, Information Advice and Guidance ProvisionWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Procurement Specialist to join us on a permanent basis. The purpose of procurement is to obtain competitive prices for supplies, delivering the most value for money for the organisation throughout the procurement lifecycle, whilst being done within the applicable legislative framework. As a Procurement Specialist within Orbit Group, you will be a dynamic, client-focused individual with proven experience of Procurement and assurance processes. This is a hybrid working role, based out of our Coventry office one day per week. This role is part of Finance where you'll help us to invest more back into communities and design for strength. What you'll achieve Establish and maintain strong relationships with stakeholders to support delivery of Procurement objectives and Orbit’s 2030 Strategy. Responsible for delivering sourcing initiatives covering the end-to-end sourcing lifecycle and will have experience of working with the main suppliers. Confident in engaging with senior stakeholders. Experienced in working as part of a cross-functional team to deliver a range of projects including complex large-scale projects as well as smaller projects. Conduct market tenders and managing the evaluation across a cross-functional team to determine supplier selection in accordance with Group Standing Orders and Public Procurement Policy. Adhere to the corporate standards, including using the defined sourcing tools and processes in delivery of sourcing initiatives. Identify and implement opportunities to deliver savings for clients and drive benefits through smarter/efficient sourcingWhat you'll bring Essential skills Educated to university standard or equivalent (via Apprenticeship or on the job experience) Proven capability of delivering sourcing projects - from mid to higher levels of complexity and which may be global in nature, including all aspects of the tender process. Hands on approach, manage projects end to end on their own with minimal oversight on less complex projects. Highly organised and results driven, can lead a cross-functional team. Experienced in negotiations and excellent communication skills. Ability to structure approach to market and develop sourcing strategies. Experience in understanding contracts and ability in contract drafting, with limited requirement for specialist legal support. Ability to manage multiple priorities, very often to tight deadlines, and deliver results. Experience in working with market leading sourcing tools and systems. Professional team player, motivated and highly flexible.Desirable Skills Experience in procuring contract via and/or managing frameworks/dynamic purchasing systems Studying towards CIPS Level 4 or aboveWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for an Assistant Treasury Analyst to support the Treasury Accountant/Treasury Operations Manager and take ownership of the Group’s Liquidity, cash management, loan and derivative management, cash flows, loan rollovers, derivatives and bank accounts. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. What you'll achieve Provide support on the Group cashflow forecasts including decision making and analysis on daily a basis to support the growth of the business. Manage the daily cash management and investment of surplus cash through money market funds in accordance with Treasury policy, as agreed with Treasury Operations Manager. Ensure all Bank Accounts are funded as necessary to support the needs of the business and funding decisions are made to support the business’s cash requirements. Support in arranging the loan drawdowns/repayments process with recommendation of amounts, lenders and dates to the Treasury Accountant/ Treasury Operations Manager. Be responsible for ensuring all relevant and up to date information for the disaster recovery portal is saved by the required deadline.What you'll bring Essential skills AAT qualified or equivalent (alternatively ideally part qualified or pursuing a professional accountancy qualification). Experience of working in Finance. Ability to work on own initiative without supervision. Appropriate proven experience of Microsoft Excel including setting up, using and linking spreadsheets. Analytical Approach; able to simplify complex problems, processes and projects. Ability to communicate complex information in an understandable way. Experience and application of compliance, regulatory requirements, internal controls and documented processes. Highly numerate. Strong analytic and problem solving skills. Effective organisation skills and attention to detail.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. But we can’t achieve this without passionate and committed colleagues who share our vision and who want to learn and grow, and make a difference. If this is you, come and join us. Making it your home, together. The role 12 month contract available Step into a leadership role where you’ll inspire and guide a team of Customer Care Advisors to deliver exceptional experiences. Your mission? Ensure every customer feels informed, supported, respected, and truly valued. This role offers more than responsibility-it provides a clear professional development framework, including training and growth opportunities that can increase your base salary as you progress. If you’re passionate about service excellence and empowering teams, this is your chance to make a real difference Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and between 8am to 1pm on Saturdays. The team work shift patterns within these times. Colleagues work to fair and robust shift pattern rotas which are communicated in advance. This role is part of our Customer Directorate where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve No two days will be the same. This role will involve leadership, coaching and operational delivery across all customer contact channels and service areas. You will work to ensure colleagues are engages, processes are efficient, and values lived daily. You will embody the following behaviours: Respectful Challenger - encourages better ways of working, constructively challenging when needed. Caring Contributor - builds trust, supports colleagues, and strengthens team spirit. Ambitious Improver - actively seeks opportunities to grow, innovate, and enhance service. Lives Orbit’s values: respecting and valuing customers, caring for colleagues, achieving together.What you'll bring Essential skills Experience leading customer service teams in a fast-paced contact centre environment. Strong coaching and mentoring skills, with the ability to inspire and bring out the best in people. Confidence in managing performance, delivering feedback, and driving accountability. Proven ability to analyse data and customer insight to drive improvements. Strong communication and influencing skills, able to handle complex conversations with empathy. Good IT literacy and ability to use customer service systems effectively. Flexible and resilient, able to adapt to change and maintain focus under pressure.Desirable skills Experience within housing / supporting vulnerable customer groups.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 6 Month contract available Our Lettings Co-ordinators carry out the crucial office-based tasks associated with our service. They coordinate the lettings process with colleagues in other teams to ensure we find a new customer for the home as quickly as possible, works are carried out to the property and the customer is assessed to ensure they meet our lettings criteria and are able to sustain their tenancy. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve Raise adverts for available properties Make initial assessment of customer application and refer to wider team for processing Manage process right up to tenancy signing new agreement - Provide excellent customer focussed service for internal and external customers. Ensure properties are let in line with policy and process to agreed targets.What you'll bring Essential skills Previous experience in a customer service environment / housing Ability to work to tight deadlines and manage high volumes of work Good numeracy, literacy and communication skills. Educated to GCSE level or equivalent in English and Mathematics. IT literate and proficient in the use of Microsoft Office software.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The purpose of procurement is to obtain competitive prices for supplies, delivering the most value for money for the organisation throughout the procurement lifecycle. This must be done within the applicable legislative framework You will operate as a dedicated business partner to designated business units. This places the business partner as an interface between procurement and the wider business. The business partner role works closely with internal stakeholders to bring together purchasing needs, influence behaviours and deliver value to the enterprise. The business partner is recognised as a source of procurement expertise and acts as a change agent in implementing new commercial models and processes. This role is part of Finance, where you'll help us to invest more back into communities and design for strength. What you'll achieve Establish and maintain strong relationships with stakeholders to support delivery of Procurement objectives and Orbit’s 2030 Strategy. Liaise closely with business units in determining their priorities, requirements and challenges Support procurement team in defining and contextualise strategic and category strategies as they apply to business units Work with procurement leadership teams to identify and execute on process improvements, as well as measuring performance. Monitor adherence to purchasing policies and procedures to ensure purchasing standards are upheld Lead on tendering and reviewing existing suppliers. Aligns with risk and financial teams to ensure agreed processes are being followed Identify, and supports the mitigation of supply assurance issues and risks as they apply to business units Coordinate relevant data management activities, defining and implementing stewardship strategies with stakeholders such as internal data teams, finance and ITWhat you'll bring Essential skills CIPS level 4 or 5 working towards next level or equivalent Understanding of Public Procurement policy Good negotiation skills and very confident in dealing with suppliers and customers Procurement experience to a similar level (experience in IT Public Sector Procurement advantegous) Fosters a healthy team culture and inspires and motivates colleagues to achieve high performanceDesirable skills Experience of operating in a Social Housing environment, ideally within outsourced property operations’ supply chain Experience of Construction Category Lean practitioner/ Six Sigma or similar.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The role ensures that the TTD directorate is doing things right by focusing on managing and measuring its performance. Overseeing and ensuring clear links to business outcomes and business value. With an ongoing remit to assess whether the TTD directorate is set up optimally to deliver the desired business outcomes. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This post is available for up to six months as a secondment opportunity. What you'll achieve Accountable for how Transformation, Technology & Data (TTD) is managed across the organisation with a remit that covers Budget Governance, Commercial Management, Resource Governance, Performance Monitoring, Team Engagement and Development and Risk Management. Responsible to the CTIO for the central resource planning across TTD aligned to the strategic roadmap; the prioritisation of project and service plans; support for the overall governance of TTD. Responsible for developing and managing the supplier strategy, TTD commercial plans and activities, and ongoing vendor relationship management. Responsible for the accurate preparation, assessment, planning, measurement and communication for all activities in the TTD directorate. Develop and oversee budget for the function - working closely with SMT and Finance to align budgets to business objectives. Develop strategic partner and supplier strategy and manage engagement to ensure delivery to contract and inward investment opportunities. Governance of resource allocation across Transformation, Technology & Data teams to maximise efficiency and appropriate allocation of resource to capex and opex budgets Ensure team capacity and capability is aligned to business strategic roadmap and requirements Track strategic and operational performance of the function - scorecard and OKRs Communication of plans, regulations and policies to senior stakeholders within the business, in a clear and understandable way. Liaison across the Exec, Leadership and Head of Service communities, and also externally to business owners and stakeholders on TTD governance committees.What you'll bring Essential skills An effective mix of technical expertise, leadership capabilities and strategic skills including: Strategic vision - aligning Transformation, Technology & Data strategies with business objectives, customer and colleague outcomes. Technical expertise - an awareness of the technology and data estate within Orbit, and the strategic technology and data roadmap Leadership and management - experience of leading teams (direct and matrix), managing complex deliveries and projects, and fostering collaboration Change management - adapting to and leading organisational change, with specific focus on Transformation, Technology & Data organisations. Financial acumen - managing budgets effectively to optimise business value Business acumen - understanding business processes finance and how the delivery of transformational change and technology drives growth and efficiencies Data & Analytics - leveraging data for informed decision-making Resource planning - overseeing the alignment of Transformation, Technology & Data resource plan to ensure strategic delivery plans are achieved, as well as the directorate maintaining the required resources to assure operational service levels for technology and data. Experience of building cross-departmental relationships and effective communication with Exec, Leadership and Heads of Service, as well as the wider teams across the business. Demonstrate a high degree of emotional intelligence, with empathy and trust-building to support sound decision-makingWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Governance Assistant to join us in this brand new role to Orbit Group. In this role you will provide support to the Governance team on all matters relating to the effective running of the Governance and Company Secretariat functions of Orbit, supporting all members of the team and the Group’s Board and Committee members. The Governance Assistant will provide essential administrative and operational support to the governance team, supporting it to operate efficiently, compliantly, and in line with best practices. The role will ensure that the governance function runs smoothly, manage meeting logistics, draft agendas, track action items, and maintain records, facilitating effective decision-making and supporting overall governance compliance. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. What you'll achieve Responsible for the administrative services and support to the governance and company secretariat function Maintain the Group governance calendar, including the Board and Committee meeting schedules Manage the governance team and company secretariat calendars, scheduling appointments, and booking meeting rooms or conference facilities. Assist in the production of governance reports, papers, presentations and similar documentation Support the Director of Governance and Company Secretary and Head of Governance liaison with the Chief Executive, Executive Directors, Board Chair and Board and Committee Members Support with the budgeting and tracking of expenditure within the governance function Contribute to the financial delivery of the service by booking facilities, catering, travel and resources via agreed procurement processes. Process Board and Committee expenses Raise purchase orders, check and goods receipt invoices for payment.What you'll bring Essential skills A confident, highly organised individual with excellent planning, prioritisation and time-management skills Experience in an administrative support role in a large organisation. Proficiency in both written (emails, reports) and verbal (phone etiquette, greeting visitors) communication The ability to manage complex calendars, prioritise a heavy workload and meet shifting deadlines Experience of handling confidential and sensitive information with discretion Strong attention to detail and precision in data entry, proofreading documents, and maintaining accurate filing systems. Ability to develop and maintain strong colleague relationships and deliver high standards of customer service. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, SharePoint). Enthusiasm, flexibility, willingness to learn together with a “can-do” attitude.Desirable skills Understanding of governance principles and the role of Boards in a not-for-profit or regulated sector.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

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