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  • Mechanic / MOT Tester
    Mechanic / MOT Tester
    16 hours ago
    £14.5 hourly
    Full-time
    Dronfield

    We are seeking a motivated and skilled Mechanic/MOT Tester to join our dynamic automotive service team. In this role, you will be responsible for inspecting, repairing, and maintaining a wide range of vehicles to ensure they meet safety and performance standards. Your expertise will help keep our customers safe on the road while providing exceptional service. This position offers an exciting opportunity to work with a team dedicated to quality, safety, and customer satisfaction. Duties • Conduct thorough vehicle inspections and MOT tests in accordance with legal standards and manufacturer guidelines, • Diagnose mechanical issues using schematics, diagnostic tools, and mechanical knowledge, • Perform repairs and maintenance on various vehicle systems, including brakes, engines, suspension, and electrical components, • Maintain records of inspections, repairs, and maintenance activities for each vehicle, • Assist with heavy lifting tasks safely when handling large or bulky parts or equipment, • Provide excellent customer service by explaining repair needs clearly and offering professional advice on vehicle care Skills • Must be Level 3 qualified motor mechanic and MOT tester ticket holder, • Must hold a valid British Driving License, • Strong understanding of schematics and technical manuals for vehicle systems, • Mechanical knowledge across a broad range of automotive components and systems, • Proficiency with hand tools, power tools, welding equipment, and assembly processes, • Minimum 2 years experience working in a garage, including vehicle maintenance, repair, and equipment troubleshooting, • Ability to interpret technical diagrams and perform repairs accordingly, • Good physical strength for heavy lifting and manual tasks in a workshop environment, • Ability to communicate effectively with clients about repairs and maintenance needs Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Customer Service Manager
    Customer Service Manager
    8 days ago
    £31300–£32000 yearly
    Full-time
    Sheffield

    About the Role We are looking for an experienced and organised Customer Service Supervisor to oversee customer service and food-ordering operations within our restaurant. The successful candidate will supervise customer orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system, ensuring orders are processed accurately and efficiently. Key Responsibilities • Supervise day-to-day customer service and online food-ordering operations., • Monitor and process orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system., • Check orders carefully and coordinate with kitchen and delivery staff to ensure timely fulfilment., • Respond to customer enquiries and resolve complaints, incorrect orders and other service issues professionally., • Monitor delivery times and follow up on delayed orders with delivery platforms and relevant staff., • Supervise customer service staff and ensure consistent service standards are maintained., • Monitor online customer feedback and reviews and identify areas for improvement., • Maintain accurate records of customer orders, sales and service issues., • Liaise with delivery platforms regarding delayed, missing or incorrect orders., • Support management with menu, product and price updates across online ordering platforms., • Monitor online sales activity and identify opportunities to improve order-management efficiency., • Assist management in improving customer-service procedures and the overall online ordering process., • Train and support customer service staff in order processing and customer communication., • Ensure customers receive a professional, efficient and consistent service. Skills & Experience The ideal candidate will have: • Experience in customer service, restaurant operations or online food-ordering environments., • Experience supervising or coordinating customer service staff., • Good knowledge of online food delivery platforms and order-management systems., • Excellent communication and customer-service skills., • Strong organisational and problem-solving abilities., • Ability to work under pressure in a busy restaurant environment., • Good attention to detail when processing customer orders and maintaining records., • Ability to coordinate effectively with kitchen, delivery and management teams., • Basic computer and digital skills, including online ordering systems.

    Immediate start!
    Easy apply
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