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DescriptionJoin us, be part of more.We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.As part of Centricas new transformation, you have an opportunity to play your part - Our Operational Technology keeps energy moving safely and reliably - and this role plays a vital part in protecting it. As an OT Analyst/Technician, you'll provide hands-on support across our OT cybersecurity and resilience activities, ensuring that industrial control systems remain secure, compliant and operationally robust.You'll work closely with engineers, cybersecurity specialists, and external partners to monitor OT environments, support incident response, maintain asset and patch records, and contribute to risk, compliance and audit activities. The role also supports the ongoing improvement of our OT controls, processes and tooling, making use of data-driven and automated capabilities to streamline routine tasks and enhance the quality and speed of delivery.This is a technically focused role with real operational impact, offering the opportunity to build deep OT expertise while contributing directly to the safe, secure and continuous delivery of energy to millions.Location: UK-based hybrid role, Occasional travel to site.Day to day Support OT cybersecurity incident response, including investigation, evidence gathering, containment, remediation, and technical actions such as system isolation and patching, under CSIRT and GSOC guidance.Operate and monitor OT cybersecurity controls across Centrica Power sites, performing routine health checks, maintenance, and configuration validation in line with Security Operations processes.Contribute to OT risk, compliance, and audit activities, including risk reviews, penetration testing, regulatory evidence preparation, and validation of remediation actions against standards such as NIS and ISO 27001.Maintain accurate OT asset, patch, backup, and recovery records, validating third-party activities and ensuring systems remain resilient, recoverable, and compliant with Centrica security standards.Implement and support secure OT connectivity, including network configurations and vendor remote access, monitoring sessions, escalating anomalies, and supporting vendor assessments.Maintain OT cybersecurity documentation and registers, support resilience testing and recovery drills, assist with tooling and process improvements, and contribute to OT security awareness and training activities.What we need from you Experience working hands-on with, or closely alongside, Operational Technology and industrial control systems within energy or large industrial environments, with a good understanding of how OT operates.Practical knowledge of automation, controls, OT networks, protocols, and security controls.Experience supporting OT cybersecurity activities such as incident response, monitoring, patching, backups, and secure remote access.Working knowledge of OT security frameworks and regulations (e.g. IEC 62443, NIS, ISO 27001).Ability to work effectively with engineers, vendors, and cybersecurity teams to maintain secure and resilient OT operations.Degree in Cybersecurity, IT/Engineering (or equivalent experience); relevant OT security certifications preferred.Excellent collaboration and communication skills, enabling effective facilitation across operations, finance, compliance, architecture, and delivery teams for both technical and non-technical audiences.AI / Digital fluency skills Demonstrates the safe and responsible use of AI tools, with clear knowledge of when AI use is appropriate and strong awareness of accuracy, bias and compliance. Bringing the ability to design and reuse prompt templates to support consistent, high-quality workflow outputs, and skilled in using AI to triage, classify and analyse information within Centrica policy guardrails.Strong ability to recognise higher-risk scenarios and escalate to governance or security as needed. Alongside this, showing proficiency in enterprise AI co-pilots, knowledge assistants and AI-enhanced productivity tools.Why should you apply?We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.https://www.morethanacareer.energy/centricaIf you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.TPBN1_UKTJ

Job Title \n Warehouse Management System Analyst - WMS Analyst \n \n Role Purpose \n The WMS Analyst will act as the internal subject matter expert for the company's Warehouse Management System (Mintsoft), supporting the Fulfilment business that manages stock on behalf of third-party customers. The role is responsible for configuring, optimising, and troubleshooting the WMS, ensuring data integrity, driving process efficiency, and supporting integrations between Mintsoft and other systems (e.g. carriers, marketplaces, customer platforms, ERP/finance systems). \n The successful candidate will play a key role in ensuring warehouse systems continue to operate efficiently while supporting business change, system improvements, and new customer onboarding. \n This is a hybrid technical/operational role, bridging the warehouse floor, IT, and customer-facing fulfilment operations. \n \n Key Responsibilities \n System Administration & Configuration \n\n • Act as the primary in-house administrator for Mintsoft, managing user accounts, permissions, warehouse locations, and system settings.\n, • Configure and maintain client (customer) accounts within Mintsoft, including product catalogues, pricing rules, and stock rules.\n, • Manage and maintain integrations between Mintsoft and third-party platforms (e.g. Shopify, Amazon, eBay, courier/carrier APIs, EDI, ERP/accounting systems).\n, • Own the WMS change control process — testing and implementing system updates, new features, and configuration changes.\n\n Process & Operational Support \n\n • Analyse warehouse processes (goods-in, put-away, picking, packing, dispatch, returns, stock takes) and identify opportunities to improve efficiency using Mintsoft functionality.\n, • Design and document standard operating procedures (SOPs) for WMS-related processes.\n, • Work with warehouse operations teams to troubleshoot day-to-day system issues, escalating to Mintsoft support where required.\n, • Support onboarding of new fulfilment customers, including WMS setup, stock file uploads, and integration testing.\n\n Data & Reporting \n\n • Ensure stock accuracy through regular audits, cycle counts, and reconciliation between Mintsoft and customer/financial records.\n, • Build and maintain reporting dashboards (KPIs such as pick accuracy, order turnaround time, stock discrepancies, SLA adherence).\n, • Investigate and resolve stock discrepancies, working with warehouse teams to identify root causes.\n, • Provide data extracts and analysis to support customer reporting and internal business reviews.\n\n Stakeholder & Vendor Management \n\n • Act as the key liaison with Mintsoft support/account management for bug fixes, feature requests, and system upgrades.\n, • Support internal stakeholders (Customer Service, Finance, Operations) with WMS-related queries.\n, • Communicate system changes, downtime, or new features to relevant teams.\n\n Continuous Improvement \n\n • Stay current on Mintsoft product updates and new features, assessing their relevance to the business.\n, • Identify automation opportunities to reduce manual processes (e.g. automated stock replenishment rules, order routing logic).\n, • Support wider fulfilment system strategy, including evaluation of complementary tools or future WMS requirements as the business scales.\n\n Essential Skills & Experience \n\n • Proven experience working with a Warehouse Management System (Mintsoft experience highly desirable but not essential).\n, • Experience in a 3PL, fulfilment, e-commerce logistics, or multi-client warehouse environment.\n, • Strong understanding of warehouse operations (inbound, outbound, inventory control, returns).\n, • Confident working with data — Excel/Google Sheets to an advanced level (VLOOKUPs, pivot tables); SQL knowledge a strong advantage.\n, • Experience with system integrations (APIs, EDI, or middleware platforms) and troubleshooting integration issues.\n, • Strong analytical and problem-solving skills, with attention to detail.\n, • Excellent stakeholder communication skills — able to translate technical issues for non-technical audiences.\n\n Desirable Skills & Experience \n\n • Direct hands-on Mintsoft administration experience.\n, • Familiarity with courier/carrier platforms and marketplace integrations (Shopify, Amazon Seller Central, eBay, etc.).\n, • Experience with Power BI, Tableau, or similar reporting/BI tools.\n, • Understanding of ERP or finance system integration (e.g. Xero, Sage, NetSuite).\n, • Project management experience (system implementations, customer onboarding projects).\n\n Personal Attributes \n\n • Highly organised, with the ability to manage multiple customer accounts and priorities simultaneously.\n, • Comfortable working both at a desk with data and on the warehouse floor with operational teams.\n, • Proactive, curious, and keen to drive continuous improvement.\n, • Calm under pressure, particularly during peak trading periods.\n\n What Success Looks Like (First 6–12 Months) \n\n • Full working knowledge of the company's Mintsoft configuration and integrations.\n, • Documented SOPs for core WMS processes.\n, • Measurable improvement in stock accuracy and/or order processing efficiency.\n, • Established as the go-to internal resource for WMS-related queries across Operations, Customer Service, and Finance.\n\n Benefits \n 30 days holiday allowance (incl bank holidays) and enrolment in to the pension scheme. \n \n This is a great opportunity to secure a role which offers growth and development. If you have a relevant WMS background then please send your CV in the first instance and you will be contacted with full role and company information.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the UK, Germany, Sweden or Spain. We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization. This role will support the teams building Grafana Assistant, our synchronous chat experience; Investigations, our asynchronous AI workflow for incident analysis; and AI observability solutions, including Sigil. You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions. This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana, we’d love to hear from you. You Will • Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning, • Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes, • Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows., • Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions., • Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team, • Influence best practices for Product Analytics across teams and help define standards as the company scales, • Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions. You have • Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing), • Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows., • SQL: writing complex yet efficient SQL is a daily habit for you, • Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana!, • Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git), • Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development., • Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success A plus if you have • Knowledge about observability, • Familiarity with Airflow or Prefect - generating ad hoc ETL jobs In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Reference: 3870Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Cloud Billing teamThe Cloud Billing team is expanding in response to the growing shift towards consumption-based models for cloud software and services, where customer billing is generated monthly based on their usage. As part of the wider Finance function, the team plays a critical role in producing accurate and timely invoices for our rapidly growing Cloud & Consumption business. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. Your Role As a Senior Cloud Billing Analyst, you will lead in managing complex billing processes for our multi-vendor cloud and consumption services. You'll own large datasets, gain a deep understanding of a wide range of vendor products, and ensure billing accuracy through detailed analysis and collaboration across teams.What you'll be doing Deliver accurate and timely monthly billing cycles, including complex data preparation, validation, reconciliation, and execution of billing runs. Lead the continuous evolution and optimisation of cloud and consumption-based billing processes to support business growth, operational scalability and KPI performance Drive root cause analysis, investigation, and reporting for Finance Senior Management, providing actionable insights and data-driven recommendations. Act as a Cloud Billing Subject Matter Expert (SME) and workstream lead for the End-to-End Cloud Billing programme, as well as other cross-functional initiatives impacting billing operations. Support successful half-year and year-end audits by acting as a key point of contact for external auditors and providing relevant analysis and documentation. Identify, implement, and deliver continuous improvements across new and existing Cloud Billing processes, enhancing accuracy, efficiency, customer experience and ultimately our KPIs. Partner with stakeholders across Softcat to support the design, implementation, and delivery of new initiatives and process changes with billing implications. What we need from you 5+ years' experience in IT, Telecommunications, or a similar technology industry within a fast-paced multinational organisation. Strong billing operations expertise with excellent analytical skills, including the ability to interpret, present, and communicate complex information. Experience reviewing and improving billing systems and processes; knowledge of Oracle NetSuite is highly desirable. Advanced MS Excel skills with confidence working with large datasets. Demonstrated success in driving process improvements and solving complex business problems. Excellent stakeholder management, communication, presentation, and influencing skills, including the ability to engage senior stakeholders. Proactive, professional, and results-driven, with the ability to work under pressure and meet deadlines. Strong leadership skills with the ability to motivate teams, foster high morale, and promote a culture focused on exceptional internal and external customer experience. Ambitious, self-motivated, and committed to continuous development and success. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working – 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now.If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.Location:Marlow Business Function:Finance Full time or Part time?:Full Time Vacancy Type:Permanent

Reference: 3940 This is a hybrid role and will involve working from our Marlow office, 3 days per week Would you like to be part of a team that enables business growth?Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?Join our Tax TeamThe Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally, coupled with an increasingly demanding control and governance environment. Led by the Head of Tax, who reports into the Group Financial Controller, the current team of six work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK based, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations, across the USA, EMEA and APAC regions. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. Success. The Softcat Way.There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.Your Role This is an exciting, varied and commercially focused indirect tax role, offering the opportunity to work at the heart of a fast-growing, multinational business. You'll partner with teams right across Softcat from our wider sales force, who rely on practical VAT and indirect tax guidance for customer deals, to our import and export compliance teams supporting overseas shipments, as well as finance and operations colleagues in the UK and across our international business. No two days will look the same: alongside core compliance responsibilities, you'll be helping the business navigate real-time tax questions, improve processes and support decisions that enable growth.While Softcat has an established UK VAT set up, the real growth area for this role is our expanding multinational footprint. As our operations continue to scale across new territories, the role will play an important part in supporting VAT, sales tax and indirect tax compliance across those markets. There will also be opportunities to get involved in future tax projects linked to Softcat's growth and acquisition ambitions, where new jurisdictions, systems and commercial models will bring fresh challenges and exciting learning opportunities. To support this journey, we have recently implemented an automated indirect tax solution within our ERP system, and this role will help maintain, enhance and embed that solution alongside our IT team.As tax authorities increasingly move towards e-invoicing, e-reporting and digital compliance mandates across Europe and beyond, the role will also support the Indirect Tax Lead in preparing Softcat for these changes. This is a great opportunity for someone who enjoys variety, collaboration and problem-solving, and who wants to build experience in international indirect tax, tax technology and business transformation.As a Senior VAT Analyst, you'll be responsible for:Take ownership of the review and submission of VAT returns in the UK, EMEA and APAC regionsReview and improve processes around the VAT return and EC Sales list reportingProvide ad-hoc VAT support to our sales force team on specific deals, particularly relating to non-UK sales and purchasesAssist with the improvement of our automated VAT systemTrain operational teams in indirect tax matters, aiding ‘right first time' processing of VATSupport and improve responses to indirect tax evasion risk across the organisationBuild relationships with external UK and Multinational tax advisory teamsEngage with external advisors on more complex indirect tax matters, as requiredWe'd love you to haveAn accounting or tax qualification (ACCA/ACA/ICAS/CTA)Experience of working in either in house or UK top tier practiceAn interest in indirect taxes, systems and multinationalExcellent written, verbal, communication and thought skillsDesire to work in a fast paced and often ambiguous environmentExcellent written and verbal communicationA strong team player who can collaborate effectively within the Tax Team and wider business across all levels of seniorityAn appetite to learn, improve processes and make our business function more efficientlyProfessional and proactive approach with a drive to succeed and progressWe also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!Work in a way that works for youWe recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:Hybrid working - 3 days in the office, 2 days working from home Working flexible hours - flexing the times you start and finish during the dayFlexibility around school pick up and drop offsJoin usTo become part of the success story, please apply now.If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.Location:Marlow Business Function:Finance Full time or Part time?:Full Time Vacancy Type:Permanent

Location: Remote (UK) Hours: Full time (35 hrs/wk, flexible working) Working Hours: Occasional late shifts (e.g. 11am – 7pm) to support US merchant onboarding About BR-DGE Since 2018, we’ve been pioneers in payment orchestration, enabling enterprise brands to optimise their infrastructure and create frictionless digital experiences. From travel giants to household retail names, our global customer base is growing fast, supported by world-class partners like Visa and Worldpay. The journey so far has been incredible, but we’re just getting started. We are looking for exceptional talent to join us as we level up our engineering maturity. About this role We are looking for an adaptable and proactive Technical Solutions Engineer to join our fast-growing team. Our platform operates in a niche, high-value space specialising in online, merchant-initiated payments. This is a dynamic, hybrid role positioned right at the intersection of our commercial pipeline and live client operations. It is not an all-out, targeted pre-sales position, nor is it a pure backend support ticket role. Instead, you will act as the bridge between our business, our prospects, and our existing clients, supporting conversations with prospects, handling solution scoping, and ensuring long-term technical satisfaction. What we’re looking for This role is for a natural problem solver. We value adaptability and communication above rigid job titles. We know brilliant technical minds come from all areas of tech; whether your background is as a Technical Business Analyst, Product Owner, Technical Account Manager, Solutions Engineer, or Technical Support Engineer, we want to hear from you. What you’ll be doing • Partner with commercial teams during the later stages of the sales cycle to support conversations with prospects, map technical requirements, and provide validation., • Design, scope, and support the implementation of technical solutions for payment gateway integrations, transaction processing, fraud prevention, and other payment-related services., • Act as the primary technical point of contact for enterprise clients during the onboarding process and post-deployment, delivering exceptional technical account management., • Support the integration of payment solutions with client’s existing architecture, including e-commerce platforms, mobile applications, and operational or financial reporting systems., • Provide rapid troubleshooting support and coordinate technical testing across different environments to resolve integration and transaction issues with minimal client disruption., • Contribute to and maintain detailed documentation, creating integration guides, troubleshooting manuals, client solution capture (high-level architecture and transaction flows), client-specific configurations, test plans, and training materials for merchants., • Collaborate closely with software developers and our product team, translating real-world merchant feedback and project status reports into clear suggestions for platform improvements. Essential Experience • Exceptional communication skills with a proven track record of effortlessly explaining complex technical concepts to non-technical stakeholders and business needs to developers., • Proven experience in a client facing technical support, solutions engineering, BA, or product-focused role., • Experience running client scoping workshops and requirements capture and translation., • Prior experience in a fast-paced, agile, or scaling environment where you are comfortable being autonomous, managing multiple tasks, and maintaining sharp attention to detail., • Hands-on experience with API integration, RESTful services, and troubleshooting web technologies (HTML, CSS, JavaScript). Nice to Have • Familiarity with payment processing systems (e.g. credit cards, ACH, mobile payments, digital wallets), particularly with online, merchant-initiated payments., • Experience working within a Software-as-a-Service / SaaS environment alongside Agile development methodologies., • Knowledge of cloud platforms (AWS, Azure, Google Cloud) and certifications related to payment systems or compliance (e.g., PCI-DSS, GDPR, or cloud architecture). Why this role exists Our business is growing rapidly, and our platform is expanding into highly specialised merchant ecosystems. To support this growth, we need a dedicated professional who can bridge the gap between our high-level payment orchestration architecture and the practical, day-to-day requirements of our enterprise users. By owning the technical relationship lifecycle, this hire will directly scale our onboarding speed, improve client retention, and ensure our product evolves in lockstep with real merchant needs. What we offer We provide a supportive environment where your impact is visible every day: • Financial: Competitive salary, life insurance., • Time Off: 33 (25+8) days holiday (including floating public holidays) and an extra day off for your birthday., • Flexibility: Remote-first working culture that respects your other priorities., • Health: Family private healthcare and an Employee Assistance Programme., • Growth: A culture that champions internal progression., • Community: Regular team events and socials to keep our remote team connected. At BR-DGE, we champion diversity and inclusion. We believe that our roles should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings and try to create a fair and accessible hiring process for all. Ready to bridge the gap? Apply to be a BR-DGE Builder today.

Support testing, process validation, defect management and business readiness activities. Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations. Proven experience working as a Business Analyst on finance transformation, finance systems or regul

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Analyst - Energy & Infrastructure Advisory (M&A) About JLL Energy & Infrastructure Advisory If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing initiatives. Our Energy & Infrastructure Advisory (E&IA) team is a market leader in providing specialist financial advisory services to developers of and investors in renewable energy and infrastructure projects and businesses. We cover a wide range of technologies including solar, wind, battery storage, bioenergy, and wider infrastructure including digital infrastructure, hydrogen, energy from waste, district heating/cooling, and other adjacent technologies across all European markets. The EMEA team consists of circa 35 people in the UK, Italy, Spain, and Poland, and is part of a dedicated global E&IA practice of circa 70 people, with teams in the US and across APAC. Globally, our practice has completed over 170 transactions with a combined enterprise value exceeding $26 billion, covering 29GW+ of total transacted capacity across 16+ active jurisdictions. Notably, JLL is ranked as Europe's #1 BESS (Battery Energy Storage Systems) financial advisor by deal count and volume. What We Offer Our team's expertise spans the entire transaction and advisory lifecycle: • M&A Advisory: Sell-side and buy-side advisory for the disposal and acquisition of energy and infrastructure assets and related businesses., • Capital Raising: Sourcing development and construction equity under tailored capital structures., • Debt Advisory : Raising senior, mezzanine, and HoldCo debt facilities., • Valuations & Project Appraisals : Financial modelling, due diligence, and delivering valuation advice to underpin third-party transactions., • Strategic Consulting : Commercial, financial, and strategic advice, including market entry strategies, financing structuring, and portfolio strategy., • Power Contracting: Power Purchase Agreement (PPA) structuring for generators and strategic advice to off-takers. Key Responsibilities • Transaction Support: Support Directors and Managers in advising clients on a variety of high-profile mandates for leading energy and infrastructure projects., • Global & European Deal Exposure : Take an active role in high-profile transactions across Europe and globally, leveraging JLL's fully integrated international network., • Financial Modelling & Valuation: Develop in-house financial models (including DCF and project finance models) and undertake valuation assignments., • Market Research & Analysis : Conduct in-depth research on focal areas such as future growth markets, upcoming technologies (e.g., hydrogen, co-located BESS), and forthcoming policy developments., • Client Deliverables : Produce key client deliverables, pitch materials, information memoranda, and complete the underlying analysis to inform these documents., • Business Development : Accompany team members to client or investor meetings and assist with identifying and pursuing new business opportunities., • Thought Leadership : Develop thought leadership materials, produce sector insights, and research new projects, geographies, or businesses., • Team Contribution : Support the growth and development of the E&IA team by taking responsibility for a variety of internal tasks. Role Requirements Essential • Right to Work: Candidate must have the right to work within the UK., • M&A Experience: 1-3 years of relevant transaction experience within investment banking, mergers and acquisitions advisory, corporate development, and/or buy-side roles with extensive exposure to transactions. Energy-specific transaction experience is highly desirable, but candidates with strong M&A backgrounds in alternative sectors are encouraged to apply., • Advanced Modelling: Robust analytical skills, including the proven ability to develop and analyse detailed Discounted Cash Flow (DCF) models for energy assets and businesses independently. A modelling test will be conducted during the recruitment process to demonstrate this capability., • Academic Background: An excellent academic record, including a relevant degree-level qualification in Economics/Finance, Energy, and/or Engineering from a reputable university., • Professional Drive: A positive, driven attitude with a desire to improve, a clear appetite to pursue a long-term career in financial services covering energy and infrastructure, and the ability to learn on the job., • Communication & Tools: Strong interpersonal and communication skills , the ability to work well in a team environment, and experience producing high-quality documents using the full suite of Microsoft Office applications. Desirable / Professional Development • Prior internships or exposure to project finance, infrastructure funds, or renewable energy technologies., • CFA Support: Training and support can be provided for successful candidates who wish to participate in the Chartered Financial Analyst (CFA) program. On-the-job coaching and mentoring will also be provided to facilitate upskilling in the renewable energy sector and corporate finance deal structuring. What You Can Expect from Us You'll join an entrepreneurial, inclusive culture-one where we succeed together across the desk and around the globe, and where like-minded people work naturally together to achieve great things. Reward & Well-being Framework We are highly committed to supporting the mental, physical, and financial health of our people and their families. • UK Benefits Suite: Access a comprehensive and localized package of benefits spanning family care, medical coverage, financial security, and travel support., • Structured Hybrid Working: We believe our best work is unlocked when we collaborate, learn, and grow together. Our structured hybrid model values in-person partnership and team development, with an expectation of 3 to 4+ days a week in our London office, combined with the flexibility of working remotely for the remaining days., • International Travel: Opportunities for international travel are available where necessary (for example, to support cross-border transactions, developer/investor meetings, or site visits), though travel is not a core daily requirement of the role., • Career & Recognition: Benefit from clear pathways for career progression, exposure to high-profile, cross-border transactions, and direct global client relationships in a meritocratic environment where your contributions are genuinely valued. Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

Technical Support Lead Location: Windsor - 5 Days On-Site Salary: £35-45k + Benefits Type: Permanent No Sponsorship Available Role Overview: We are a fast-growing B2B lending business providing funding solutions to UK businesses. As the organisation scales, operational systems, service management, reporting, AI-enabled workflows and technology support are becoming increasingly important. This is an opportunity to become the operational owner of a core CRM and lending platform that supports sales, underwriting, operations, broker management and customer servicing. Working directly with the CTO, you will coordinate technology projects, manage application enhancements, oversee testing and releases, manage suppliers and support the rollout of next-generation AI applications. The CTO owns the technology vision, architecture, roadmap and AI transformation. You will own the successful operational delivery of the organisation's business applications. The Ideal Candidate: We're looking for an ambitious technology professional with approximately 2-4 years' commercial experience who wants to develop a career in application management, technology delivery and business systems. You will have experience supporting, improving or delivering a business-critical CRM or operational platform. Relevant backgrounds could include: • Application Support Analyst, • CRM Application Analyst, • Business Systems Analyst, • Technology Operations Analyst, • Technical Project Coordinator, • Technical Business Analyst, • Junior Product Owner, • QA/Test Analyst You may have gained your experience within fintech, SaaS, financial services, software or technology consulting, working alongside developers, suppliers and business users. Experience with CRM or business applications such as Microsoft Dynamics, Salesforce, HubSpot, Zoho CRM, ServiceNow, Monday.com, Jira, Microsoft Business Central or similar enterprise platforms would be beneficial. You won't need to be a senior developer, but you should understand software development principles and be comfortable working with APIs, SQL, JSON and modern web applications. This is not a traditional IT Support or Infrastructure Engineer position. We are looking for someone who wants to own business applications, coordinate technology delivery and become the operational lead for the application estate. Key Responsibilities: CRM & Application Management Take operational ownership of the organisation's core CRM and lending platform, including: • Day-to-day platform management and support., • Gathering and prioritising business requirements., • Coordinating developers and third-party suppliers., • Managing application enhancements and releases., • Coordinating User Acceptance Testing (UAT)., • Maintaining application documentation., • Monitoring data quality and platform performance., • Supporting business users., • Identifying opportunities to improve workflows, automation and efficiency. Technology Project Delivery Support the CTO with the delivery of technology projects, including: • Coordinating projects from initiation through to implementation., • Gathering and documenting business requirements., • Producing user stories and acceptance criteria., • Coordinating developers and technology suppliers., • Managing project plans, timelines, risks and dependencies., • Communicating progress to stakeholders., • Ensuring successful implementation and adoption. Technology Service Management: Manage technology service activity across the business, including: • Managing technology requests., • Coordinating supplier activity., • Tracking development work., • Managing incidents and change requests., • Monitoring service levels., • Producing operational reporting., • Driving continual service improvement. Technology Support: Provide first-line technology support for approximately 50 office-based employees alongside a managed IT provider. Responsibilities include: • Supporting users with day-to-day technology issues., • Managing Microsoft 365 accounts and access., • Coordinating technology requirements for new starters., • Liaising with the managed IT provider., • Escalating infrastructure issues where required. Quality Assurance & UAT: Coordinate testing across business applications, including: • Creating test plans., • Coordinating UAT., • Tracking defects., • Supporting regression testing., • Coordinating production releases., • Ensuring solutions meet business requirements before deployment. AI & Automation: Support the CTO with the rollout of AI applications and wider technology initiatives. You will: • Support AI and automation projects., • Coordinate testing and operational rollout., • Assist with business adoption., • Identify opportunities to automate processes., • Support continuous improvement of AI-enabled workflows. Skills & Experience: We're looking for someone with: • 2-4 years' commercial experience within application support, business systems, software development or technology delivery., • Experience supporting or managing a CRM or business-critical operational platform., • Experience working alongside developers and technology suppliers., • A good understanding of APIs, JSON, SQL and modern web applications., • Exposure to JavaScript, TypeScript or Python., • Strong communication, organisation and problem-solving skills., • The ability to manage multiple priorities simultaneously., • A genuine interest in software, AI, automation and emerging technologies., • A degree in Computer Science, Software Engineering, Information Technology or a related discipline is preferred. Career Progression: As the organisation grows, the role has the potential to develop across application management, technology operations, systems support, development coordination, service management, reporting, automation and AI. Progression will depend on performance, technical development, business requirements and the future structure of the technology function. Benefits: • Company pension scheme., • Bonus scheme following successful completion of probation., • Gym membership following successful completion of probation., • 25 days' annual leave plus bank holidays, increasing with length of service up to 29 days., • Company healthcare plan following successful completion of probation., • 24/7 counselling support., • Childcare salary sacrifice scheme., • Parking provided., • Enhanced maternity and paternity pay. JBRP1_UKTJ

ICT Business Analyst needed to support retail finance systems, gather requirements, analyze defects, manage changes, and collaborate with stakeholders for a financial services organization.

Reporting to the Head of Public Examinations, the Deputy Examinations Officer is responsible for providing administrative and operational support to the Head of Public Examinations in all aspects of the various examinations processes. Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. BenefitsWorking at Eton College comes with a wide range of benefits that recognise and reward our staff. These include a generous pension scheme with an 11% employer contribution (4.9% employee contribution), salary exchange for pensions and private healthcare, a confidential Employee Assistance Programme, and enhanced family‑friendly pay. Colleagues also benefit from a cycle to work scheme, subsidised lunches during term time, free or significantly discounted access to the College’s excellent sport and leisure facilities, and discounts with local retailers and businesses. Main DutiesKey Tasks and Responsibilities Assist the Head of Public Examinations in their absence; Support the Head of Public Examinations during the live exam season as well as preparation and set up required for the centre to be compliant and ready prior to the start of the exam series, some of the tasks which include but not limited to: Ensure exam rooms are set up and run according to JCQ regulations; Liaise with Examination Teams; Receive, log, store and distribute examinations materials; Act as stand-in Examination Team member, clash-supervisor or invigilator if required; Maintain stock levels of exam stationery and equipment; Prepare and record exam scripts for dispatch; Assist with submitting samples and marks for internally assessed and moderated components; Support with the organisation of external invigilators; Support and assist the Head of Public Examinations during results days; Input accurate results data as required; Assist with preparing statistics and results reports; Assist with submitting data to the Independent Schools Council (ISC); Assist with submitting post-results applications and the recording and distribution of outcomes; Prepare results transcripts as required; Collate and dispatch certificates; Liaise with House Masters, Heads of Department, parents and pupils as required; Submit post-results services requests accurately in conjunction with the Head of Public Examinations; To be on site before the start of exams and remain on site until the last papers are completed and processed at the end of the day; Support the Head of Public Examinations with the creation of training manuals for examinations which encompasses public exams, trials & SATs.In relation to Public Exams Assists the Head of Public Examinations in ensuring the smooth running of the operational aspects of public examinations; Work alongside the Head of Public Examinations with all year-round exam administration, including US Admissions Tests (ACTs/SATs) entries; Assist in the provision for students with Access Arrangements, including the maintenance of Access Arrangements, records and applications; Assisting with the processes for public examination entries, including examination results and liaising with examination boards on school specific queries and about individual candidates.In relation to Internal Exams Support the Deputy Director of Studies in the administration of internal examinations; Liaise with the Universities Coordinator and the Academic Data Analyst as required in the collection of relevant data; Coordinate SAT test days – test day toolkit management for invigilators, record absences and room documentation.In relation to Venues, Timetable & Clashes Work alongside the Head of Public Examinations to ensure that all clashes in relation to students’ exams, venues, supervision or invigilation are resolved; Work alongside the Head of Public Examinations with the timetabling of boys to venues, taking account of access arrangements; Work alongside the Head of Public Examinations with any clashes ensuring the organising of venues, refreshments, and clash supervision cover, including for overnight clashes.In relation to Invigilators Ensure venues are appropriately staffed with suitable invigilators; Assist the Examinations Officer in constructing and updating, as required, the invigilation timetable for external invigilators and Masters; Advising HR of which invigilators will be available for that exam season; Assisting the Head of Public Examinations with the recruitment, training, management and payment of invigilators for public examinations, internal examinations and other assessments as required.In relation to IT Liaise with IT to ensure sufficient suitable computers and printers are available and prepared for public examinations; Work with IT to ensure smooth running of the Management Information System (MIS) (Bromcom) and A2C applications; Stay up to date with Bromcom training and development; Ensure student assessment data: entries, timetables, access arrangements information on Bromcom is up to date in conjunction with the Head of Public Examinations.In relation to Candidates Assist the Head of Public Examinations with the briefing of all candidates at the start of the examination season on what to expect and their own responsibilities. Ensure House Masters and Dames are aware of the content of this briefing so they can reinforce; Assist the Head of Public Examinations with regular communication to candidates, particularly in the exam season; Working together with the Head of Public Examinations and the Universities team to plan for certain pinch points in the year to support with university application deadlines and ensure candidate documentation is made readily available.In relation to safeguarding All employees of Eton College are also expected to: Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’; Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood; Understand and comply with procedures and legislation relating to confidentiality; Display a commitment to and promotion of equality, diversity and inclusion.The Ideal CandidateTo be successful in this role, you will need: Experience of working in an exam’s role, within a school setting, and some knowledge of the exams process; A knowledge/awareness of GCSE/GCE assessment framework; Experience of working in an administrative or clerical role; Exceptional verbal and written communication skills; Excellent organisational skills, with ability to manage a busy workload and meet deadlines; Excellent IT skills and a willingness/aptitude to develop these; in particular, knowledge of MS Office is required; Experience of managing data and using spreadsheets; Experience using Management Information Systems, Bromcom, in particular, is desirable;You may enjoy this role if you have: Personal warmth to engage positively and gain the confidence and trust of staff and pupils; Strong interpersonal skills; Exceptional attention to detail; Reliability and flexibility with a ‘can-do’ approach to all duties and responsibilities; Diplomacy and discretion with a professional approach at all times; The ability to work well in a team and communicate well; The ability to react appropriately and remain calm in a pressurised environment. Working Pattern The working pattern for this role is 52 weeks during the year (including annual leave, as outlined below) and the salary will be paid in 12 equal monthly instalments; The working hours of the role will depend on the needs of the College and the specific requirements of the department. A normal working week will be regarded as an average of 40 hours per week. However, it is expected that hours will be much higher during the exam season, and less at other points in the year;About The CollegeWe are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background. If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us on so we can make adjustments accordingly. DISCLOSURE CHECKS Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College

Interim Senior Housing Applications & Systems Support Analyst Location: Berkshire, hybrid working with two days per week in the office Rate: £650 per day Contract: Temporary assignment, initially 3 to 12 months Reporting to: Enterprise Applications Manager Role Overview We are seeking an experienced Senior Housing Applications and Systems Support Analyst to maintain, support and improve a local authority's housing applications estate. The role will focus primarily on the NEC Integrated Housing Management System and associated housing applications. You will provide hands-on application support, maintain system stability and data integrity, coordinate upgrades and act as the main link between Housing Services, Digital and Technology teams and external suppliers. Essential Experience Strong experience supporting NEC Housing applications. Experience working with the NEC Integrated Housing Management System. Strong application support or systems support background. Knowledge of housing management processes within local government or social housing. Experience managing incidents, problems, changes and releases. Experience coordinating application testing, upgrades and deployments. Strong supplier and vendor management experience. Experience supporting data quality, reporting and information governance. Experience working across technical, operational and business teams. Strong stakeholder management and communication skills. Experience supporting business change and service improvement. Understanding of disaster recovery and business continuity. Ability to work independently and resolve complex application issues. *Rates depend on experience and client requirements

Join Thames Water and help drive smarter decisions through data Are you passionate about data, problem-solving and continuous improvement? Do you enjoy turning insights into action and working collaboratively to solve operational challenges? Thames Water is looking for a Field Investigations Analyst to join our growing Smart Metering Operations Centre (SMOC) team. This is an exciting opportunity to play a key role in improving smart meter performance, enhancing data quality and supporting operational initiatives that help us deliver better outcomes for our customers and the environment. Working closely with operational teams, field technicians, delivery partners and smart metering specialists, you'll analyse performance data, identify issues, prioritise investigations and provide insight that drives informed decision-making across the business. What you'll be doing Analyse and track field investigations from identification through to resolution. Monitor smart meter performance, identifying issues such as non-responsive meters, data gaps, intermittent reads and other exceptions. Prioritise investigation activity based on customer impact, business priorities, leakage management and operational requirements. Work with field teams, planning teams, delivery partners and other stakeholders to coordinate and track remedial actions. Produce reports, dashboards and presentations that provide meaningful operational insight. Analyse trends, exceptions and performance issues to identify root causes and recommend improvements. Investigate high consumption, potential shared supplies and other meter-related anomalies. Maintain and organise smart metering data, ensuring information is accurate, accessible and suitable for future analysis. Support managers with reporting, governance information and performance metrics. Lead and support continuous improvement initiatives, projects and operational activities across the Smart Metering Operations Centre.What you should bring to the role Essential Skills & Experience Advanced Excel skills, including Pivot Tables, Power Query, lookups and data analysis techniques. Experience analysing large datasets and transforming data into actionable insights. Experience creating and maintaining reports, dashboards and management information. Knowledge of Power BI or similar reporting and visualisation tools. Strong analytical and problem-solving skills, including root cause analysis. Experience working with databases, business systems and data quality processes. Excellent attention to detail and commitment to data accuracy. Strong written and verbal communication skills, with the ability to present findings clearly to both technical and non-technical audiences. Effective planning, organisation and prioritisation skills. Strong stakeholder management and relationship-building abilities. A collaborative, customer-focused approach and a passion for continuous improvement.Desirable Skills & Experience Experience with SQL querying and data extraction. Knowledge of Smart Metering systems and Meter Data Management Systems (MDMS). Experience using workflow, planning or ticketing systems. Understanding of data governance principles and best practice. Knowledge of the water industry or wider utilities sector. Awareness of smart metering operations and performance management. Experience supporting leakage management or asset performance activities. Understanding of retailer relationships and market data flows. Curious and investigative approach to problem-solving. Self-motivated, proactive and able to work independently. Confidence to challenge existing processes constructively and identify opportunities for improvement. Adaptable and flexible in a fast-paced operational environment.Base Location: Hybrid - Worcester House, Langley SL3 6EY. Hours: 36 hours per week. What’s in it for you? A competitive salary of £45,500 per annum. 26 days holiday per year, increasing to 30 days with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

Technical Support Lead Location: Windsor - 5 Days On-Site Salary: £35-45k + Benefits Type: Permanent No Sponsorship Available Role Overview: We are a fast-growing B2B lending business providing funding solutions to UK businesses. As the organisation scales, operational systems, service management, reporting, AI-enabled workflows and technology support are becoming increasingly important. This is an opportunity to become the operational owner of a core CRM and lending platform that supports sales, underwriting, operations, broker management and customer servicing. Working directly with the CTO, you will coordinate technology projects, manage application enhancements, oversee testing and releases, manage suppliers and support the rollout of next-generation AI applications. The CTO owns the technology vision, architecture, roadmap and AI transformation. You will own the successful operational delivery of the organisation's business applications. The Ideal Candidate: We're looking for an ambitious technology professional with approximately 2-4 years' commercial experience who wants to develop a career in application management, technology delivery and business systems. You will have experience supporting, improving or delivering a business-critical CRM or operational platform. Relevant backgrounds could include: Application Support Analyst CRM Application Analyst Business Systems Analyst Technology Operations Analyst Technical Project Coordinator Technical Business Analyst Junior Product Owner QA/Test AnalystYou may have gained your experience within fintech, SaaS, financial services, software or technology consulting, working alongside developers, suppliers and business users. Experience with CRM or business applications such as Microsoft Dynamics, Salesforce, HubSpot, Zoho CRM, ServiceNow, (url removed), Jira, Microsoft Business Central or similar enterprise platforms would be beneficial. You won't need to be a senior developer, but you should understand software development principles and be comfortable working with APIs, SQL, JSON and modern web applications. This is not a traditional IT Support or Infrastructure Engineer position. We are looking for someone who wants to own business applications, coordinate technology delivery and become the operational lead for the application estate. Key Responsibilities: CRM & Application Management Take operational ownership of the organisation's core CRM and lending platform, including: Day-to-day platform management and support. Gathering and prioritising business requirements. Coordinating developers and third-party suppliers. Managing application enhancements and releases. Coordinating User Acceptance Testing (UAT). Maintaining application documentation. Monitoring data quality and platform performance. Supporting business users. Identifying opportunities to improve workflows, automation and efficiency. Technology Project Delivery Support the CTO with the delivery of technology projects, including: Coordinating projects from initiation through to implementation. Gathering and documenting business requirements. Producing user stories and acceptance criteria. Coordinating developers and technology suppliers. Managing project plans, timelines, risks and dependencies. Communicating progress to stakeholders. Ensuring successful implementation and adoption. Technology Service Management: Manage technology service activity across the business, including: Managing technology requests. Coordinating supplier activity. Tracking development work. Managing incidents and change requests. Monitoring service levels. Producing operational reporting. Driving continual service improvement. Technology Support: Provide first-line technology support for approximately 50 office-based employees alongside a managed IT provider. Responsibilities include: Supporting users with day-to-day technology issues. Managing Microsoft 365 accounts and access. Coordinating technology requirements for new starters. Liaising with the managed IT provider. Escalating infrastructure issues where required. Quality Assurance & UAT: Coordinate testing across business applications, including: Creating test plans. Coordinating UAT. Tracking defects. Supporting regression testing. Coordinating production releases. Ensuring solutions meet business requirements before deployment. AI & Automation: Support the CTO with the rollout of AI applications and wider technology initiatives. You will: Support AI and automation projects. Coordinate testing and operational rollout. Assist with business adoption. Identify opportunities to automate processes. Support continuous improvement of AI-enabled workflows. Skills & Experience: We're looking for someone with: 2-4 years' commercial experience within application support, business systems, software development or technology delivery. Experience supporting or managing a CRM or business-critical operational platform. Experience working alongside developers and technology suppliers. A good understanding of APIs, JSON, SQL and modern web applications. Exposure to JavaScript, TypeScript or Python. Strong communication, organisation and problem-solving skills. The ability to manage multiple priorities simultaneously. A genuine interest in software, AI, automation and emerging technologies. A degree in Computer Science, Software Engineering, Information Technology or a related discipline is preferred. Career Progression: As the organisation grows, the role has the potential to develop across application management, technology operations, systems support, development coordination, service management, reporting, automation and AI. Progression will depend on performance, technical development, business requirements and the future structure of the technology function. Benefits: Company pension scheme. Bonus scheme following successful completion of probation. Gym membership following successful completion of probation. 25 days' annual leave plus bank holidays, increasing with length of service up to 29 days. Company healthcare plan following successful completion of probation. 24/7 counselling support. Childcare salary sacrifice scheme. Parking provided. Enhanced maternity and paternity pay

IT Business Analyst Location: To be confirmed Job Type: Permanent, Full-Time Job Description The IT Business Analyst plays a crucial role in bridging the gap between business needs and information technology solutions. This position involves gathering, analysing, and documenting business requirements to ensure IT projects align with strategic objectives. The role requires close collaboration with stakeholders across various departments to identify opportunities for process improvement and to support the delivery of effective technology solutions within the banking and finance sector. Key Job Duties Engage with business stakeholders to elicit, analyse and document detailed business requirements and functional specifications. Translate business needs into clear, concise technical requirements that guide IT development teams. Facilitate workshops and meetings to gather requirements, clarify objectives, and resolve issues. Develop and maintain process maps, user stories, and use cases to support system design and development. Collaborate with project managers, developers, testers, and other IT professionals to ensure timely and successful delivery of projects. Conduct impact analysis to assess changes to systems, processes, and data flows. Support user acceptance testing by preparing test scenarios and coordinating testing activities with end users. Monitor project progress and highlight risks or issues related to requirements or scope. Maintain comprehensive documentation to ensure transparency and traceability throughout the project lifecycle. Advise on best practises and continuous improvement initiatives to enhance business processes and system functionality. Required Qualifications A recognised qualification in business analysis, information technology, or a related discipline. Strong understanding of the banking and finance industry, including relevant regulations and compliance requirements. Demonstrable experience in gathering and analysing business requirements within IT projects. Proficient in creating clear and detailed documentation such as business requirement documents, functional specifications, and process flows. Excellent interpersonal and communication skills, capable of working effectively with diverse stakeholders. Proven ability to manage multiple priorities and work under pressure in a fast-paced environment. Education A degree in computer science, business information systems, finance, or a related field is preferred. Professional certifications in business analysis such as BCS International Diploma in Business Analysis or equivalent are advantageous. Experience At least three years of experience as a business analyst, preferably within the banking and finance sector. Experience working on IT projects involving system development, implementation, or enhancement. Familiarity with agile and waterfall project methodologies. Proven track record of successfully delivering projects that meet business requirements and improve operational efficiency. Knowledge and Skills Deep understanding of business analysis techniques and tools, including requirements gathering, modelling, and documentation. Strong analytical and problem-solving skills with an ability to think critically and propose innovative solutions. Ability to communicate complex concepts clearly to both technical and non-technical audiences. Competence in using business analysis software and tools such as Microsoft Visio, JIRA, Confluence, or similar. Good knowledge of software development life cycles and testing processes. Attention to detail and commitment to delivering high-quality outputs. Preferred Qualifications Experience working within regulated environments, particularly in banking or financial services. Knowledge of data analysis and reporting tools. Familiarity with digital transformation initiatives and emerging technologies relevant to the financial sector. Advanced professional qualifications such as Certified Business Analysis Professional (CBAP) or Prince2 Practitioner

Senior Billing Analyst Maidenhead, Berkshire | Hybrid Working | Full Time Marc Daniels Specialist Recruitment is partnering with a leading international organisation to recruit a Senior Billing Analyst to join a growing finance operations team based in Maidenhead. This is an exciting opportunity for an experienced billing professional who enjoys working with complex data, driving process improvements, and partnering with stakeholders across a fast-paced, evolving business. The successful candidate will play a key role in ensuring the timely and accurate delivery of high-volume billing activity while helping to enhance systems, controls, and operational performance. The role offers significant exposure across multiple business functions and would suit an analytical individual who thrives on problem-solving, continuous improvement, and delivering excellent customer outcomes. Key Responsibilities Oversee the delivery of accurate and timely monthly billing cycles, ensuring the integrity of large and complex datasets. Perform detailed reconciliations, data validation, and investigation of billing discrepancies. Lead root cause analysis activities and provide meaningful reporting and recommendations to senior management. Act as a subject matter expert for billing processes and support key business projects and transformation initiatives. Drive continuous improvement across billing operations, identifying opportunities to improve efficiency, controls, accuracy, and customer experience. Partner with internal stakeholders to support the implementation of new products, services, and operational changes. Analyse large volumes of financial and operational data to support business decision-making and performance monitoring. Support audit requirements by providing analysis, documentation, and responses to internal and external stakeholders. Contribute to the development of reporting frameworks, KPIs, and operational metrics. Mentor and support colleagues, promoting best practice and helping to drive high performance across the team.The Successful Candidate Minimum of 5 years' experience within billing operations, finance operations, revenue assurance, or a similar analytical environment. Strong experience managing complex billing processes within a fast-paced and high-volume organisation. Advanced Excel skills, including the ability to manipulate and analyse large datasets. Proven ability to identify process inefficiencies and successfully deliver operational improvements. Strong analytical and problem-solving skills, with exceptional attention to detail. Experience working with ERP or finance systems; exposure to NetSuite or similar platforms would be advantageous. Excellent stakeholder management skills, with the confidence to communicate complex information clearly to both finance and non-finance audiences. Strong presentation skills and experience engaging with senior stakeholders. Ability to manage multiple priorities, work to deadlines, and perform effectively under pressure. Demonstrable leadership qualities with the capability to guide, influence, and support others. Ambitious, proactive, and committed to continuous professional development.What's on Offer Competitive salary and benefits package Hybrid working arrangement Career development and progression opportunities Exposure to business-critical projects and transformation initiatives Collaborative and supportive working environment Opportunity to join a growing organisation during an exciting period of change and expansion Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone can succeed and contribute. Applications are welcomed from all suitably qualified candidates regardless of background, identity, or experience. By applying, you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data. Unfortunately, due to the high volume of applications expected, only shortlisted candidates will be contacted. If you have not heard from us within 14 days, please assume that your application has not been successful on this occasion

Commercial Finance Analyst Marc Daniels Specialist Recruitment is partnering with a fast growing Infrastructure business looking to recruit a Commercial Finance Analyst. This is an excellent opportunity for an ambitious finance professional looking to develop their commercial finance and project accounting expertise within a fast-paced and evolving environment. Reporting to the Commercial Finance Manager, the successful candidate will play a key role in supporting project financial performance, maintaining the integrity of financial reporting, and ensuring accurate and timely data is available to support commercial decision-making. This position offers significant exposure to operational stakeholders and provides a strong platform for career development within commercial finance. Key Responsibilities: Project Financial Reporting & Portfolio Support Support the maintenance and administration of project financial reporting across a portfolio of projects. Update and review project financial data, including actual costs, percentage completion and key commercial milestones. Prepare consolidated portfolio reporting for review by senior finance stakeholders. Monitor project performance and support the identification of emerging risks and opportunities.Working Capital & Cash Flow Support Prepare project and portfolio working capital analysis. Assist in identifying funding gaps and escalating key issues where required. Support weekly cash forecasting processes through the provision of accurate project data.Forecasting & Budgeting Compile project forecasting data, including estimated costs to complete and project outturn positions. Support budgeting and reforecasting activities by providing accurate financial information and analysis. Assist with translating operational assumptions into financial forecasts.Monthly Accounting & Reporting Act as a key contact for resolving missing financial and operational data required for month-end reporting. Support revenue recognition and project accounting processes. Perform reconciliations between commercial and statutory financial reporting systems. Prepare reporting packs and supporting analysis for monthly performance reviews. Investigate and resolve data discrepancies, escalating issues where appropriate.Project Lifecycle Support Assist with project setup and maintenance within financial and operational systems. Support project closure activities, including the review of accrued costs, work in progress and balance sheet positions. Ensure financial data remains accurate throughout the project lifecycle.Business Partnering & Stakeholder Management Support project reviews through the preparation of financial analysis and reporting. Build strong relationships with operational, commercial and finance teams. Promote financial awareness and support stakeholders in understanding project performance and reporting requirements.Continuous Improvement Support finance transformation and process improvement initiatives. Assist in the development of reporting tools, dashboards and automation opportunities. Contribute ideas to improve financial planning, reporting and data quality. The Successful Candidate Part-qualified accountant or actively studying towards ACA, ACCA, CIMA or an equivalent qualification. Qualified by experience candidates will also be considered. Previous exposure to commercial finance, project accounting, management accounting or FP&A. Strong analytical skills with the ability to work confidently with large volumes of financial data. Advanced Excel skills and experience using ERP systems and reporting tools would be advantageous. Excellent attention to detail and ability to reconcile complex financial information. Strong communication skills with the confidence to engage with both finance and non-finance stakeholders. Proactive, inquisitive and eager to learn. This is an excellent opportunity for a commercially minded finance professional seeking to develop their career within a growing organisation where they can make a genuine impact while gaining broad exposure across project finance, forecasting, reporting and business partnering. By applying, you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data