Tech support jobs in United Kingdom

We are seeking a dynamic and passionate online chess tutor to join our team. As an online chess tutor, you will play a pivotal role in guiding students through various aspects of chess gameplay and strategy. This position presents an exciting opportunity to actively engage and empower learners to enhance their chess skills while creating a supportive and enriching virtual learning environment. Come be part of our mission to make a positive impact on individuals' chess abilities while advancing professionally in a stimulating and flexible online setting! REQUIREMENTS: - No prior experience necessary. - Knowledge of the subject being taught. ADVANTAGES: - Flexible schedule - Work from anywhere in the UK - Option to work online - Compensation ranging from £20 to £40 per hour.

Marketing Executive - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a marketing whiz with a passion for the dynamic world of B2B tech and cybersecurity events? Do you thrive in a fast-paced environment, crafting creative campaigns that drive results? Then EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Marketing Executive, you'll play a pivotal role in promoting our upcoming B2B technology and cybersecurity conferences. You'll be a strategic marketing mind, crafting compelling campaigns that generate excitement, attract high-calibre attendees, and contribute to the overall success of our events. Responsibilities: - Develop and execute comprehensive marketing campaigns across various channels (digital, social media, email, content marketing). - Manage and optimise our online presence, including website content, SEO strategy, and social media engagement. - Showcase your flair! Design and create engaging marketing materials (e.g., brochures, landing pages, email newsletters) to promote conferences. - Collaborate with the sales team to develop targeted lead generation strategies. - Analyse marketing campaign performance and generate data-driven insights to optimize future efforts. - Stay up to date on the latest marketing trends and technologies within the B2B events industry. - Support with event logistics as needed, such as speaker promotion and attendee communication. You're a Perfect Fit If You Have: - A strong understanding of marketing principles and best practices. - Proven ability to develop and execute creative marketing campaigns across various channels. - Excellent written and verbal communication skills. - Proficiency in marketing automation tools (e.g., HubSpot) and social media platforms. - A passion for the B2B technology and cybersecurity landscape (a plus). - The ability to work independently, manage multiple tasks effectively, and meet deadlines. - A data-driven mindset and a knack for analysing results and optimising campaigns. We Offer: - A competitive salary and benefits package to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. - See your creativity come to life and play a key role in the success of our B2B conferences. Ready to Champion Marketing for EDS Brands Ltd? If you're a marketing enthusiast with a strategic mind and a passion for the B2B tech and cybersecurity space, then we encourage you to apply! The EDS Brands team is excited to hear from you! Location: Office-based

Conference Producer - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a creative mastermind with a passion for crafting exceptional experiences? Do you thrive in a fast-paced environment, orchestrating the magic behind world-class B2B conferences? If so, EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Conference Producer, you'll be the heart and soul of bringing our upcoming B2B technology and cybersecurity conferences to life. You'll wear many hats, from curating top-notch speaker agendas and managing communications, to fostering a seamless experience for attendees and ensuring every detail aligns with our vision. Responsibilities: Pre-Conference Planning: - Collaborate with the content team to develop compelling conference themes, tracks, and agendas. - Source and secure industry-leading speakers (CIOs, CISOs and CDOs), thought leaders, and influencers. - Manage speaker communications. - Oversee and assist in management of the conference budget. On-site Management: - Oversee the development and execution of a detailed conference schedule. - Ensure smooth event operation and troubleshoot any on-site issues. - Foster a positive and engaging environment for attendees and speakers. Post-Conference Activities: - Gather and analyse attendee feedback. - Oversee the creation of post-conference reports. - Identify areas for improvement and implement strategies for future events. You're a Perfect Fit If You Have: - Minimum 3-5 years of experience in conference production or event management. - Proven track record of successfully planning and executing B2B conferences. - Strong project management skills with the ability to prioritize, manage deadlines, and juggle multiple tasks effectively. - Excellent communication, interpersonal, and negotiation skills. - A keen eye for detail and a commitment to delivering exceptional experiences. - An understanding of the B2B technology and cybersecurity landscape (a plus). - Proficiency in project management tools and Microsoft Office Suite. - The ability to work independently while also collaborating effectively within a team. We Offer: - A competitive salary and benefits package to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. - See your creativity come to life and leave a lasting impact on the B2B tech and cybersecurity communities. Ready to Produce Unforgettable Conferences with EDS Brands Ltd? The EDS Brands team is excited to hear from you!

Delegate Sales Champion - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a sales rockstar with a passion for fostering connections within the tech and cybersecurity space? Do you have the drive to smash targets and propel yourself in a dynamic, fast-paced environment? Then EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Delegate Sales Champion, you'll play a vital role in driving delegate sales for our upcoming B2B technology and cybersecurity conferences. You'll be responsible for identifying and connecting with high-value prospects, understanding their specific needs, and becoming their trusted advisor on how our events can propel their professional growth and organizational success. Responsibilities: - Execute targeted sales strategies to achieve ambitious delegate sales goals for assigned conferences. - Leverage in-depth research to identify top decision-makers and influencers within relevant technology and cybersecurity sectors. - Proactively build and manage a qualified prospect pipeline through various outreach channels (phone, email, social media). - Build strong relationships with potential attendees, acting as a trusted advisor and effectively addressing their needs. - Negotiate and close sales deals, consistently exceeding assigned targets. - Collaborate with the marketing team to develop and execute creative campaigns that attract a high-calibre audience. - Analyse sales data and reports to identify trends and implement strategic improvements. - Maintain a positive, professional demeanour, upholding EDS Brands Ltd.’s reputation for excellence. You're a Perfect Fit If You Have: - Minimum 2 year of experience in B2B sales, preferably within the technology or cybersecurity events industry. - A proven track record of exceeding sales targets and achieving revenue goals. - Excellent communication and interpersonal skills, with the ability to build strong, lasting relationships. - A confident and persuasive approach, adept at converting leads into sales. - A keen interest for the ever-evolving technology and cybersecurity landscape. - A self-motivated and results-oriented mindset with a strong work ethic. We Offer: - A competitive salary and commission structure that rewards high performance. - Travel! Ever wanted to see Paris, Amsterdam, Frankfurt, New York and more? - A comprehensive benefits package (pension, paid time off) to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. Ready to Champion Delegate Sales with EDS Brands Ltd? If you're a driven and passionate sales professional who thrives on building connections and exceeding expectations, then we encourage you to apply! The EDS Brands team is excited to hear from you!

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 What will I be doing? Supporting the General Manager in all aspects of running the shop during peak, busy shifts. Running your own shifts in the General Managers absence. Keeping the team motivated and bringing great energy to each and every shift! Managing customer expectations, always going above and beyond. Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. Someone who has great knowledge of both food hygiene and health and safety procedures. An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. It would be advantageous if you have previously worked within a takeaway setting. An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: Monthly bonus which is based on KPIs (after probation is passed) 40-hour contract, we love to promote a great work-life balance! Option to have an hourly rate. 28 days holiday. Christmas Closure. Loads of room for progression! Uniform and other merchandise to celebrate your milestones working with us. Free pizza on shift and brilliant discounts for family and friends across all sites! Staff parties throughout the year. Cycle to work scheme. Tech scheme. Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job Title: Office Administrator Hours: Varied averaging 20 hours a week Location: Liss, Hampshire Pay: £15 per hour Our esteemed client, a leading provider of comprehensive payroll services, is seeking a part-time Office Administrator to join their small, dedicated team. Based in the picturesque area of Liss, Hampshire, this role is a unique chance to become part of a close-knit group of experienced professionals renowned for delivering an array of payroll services across various business sectors. Committed to excellence and compliance in payroll processing, the team's depth of experience ensures that they consistently exceed client expectations. Role Responsibilities: - PA support to the Director - Accurate processing of weekly and monthly client payrolls. - Setup and administration of new and existing payrolls. - Submission and management of annual P11ds and employee benefits returns. - Efficient handling of RTI reports to HMRC, including onboarding new payroll clients. - Administration of starters and leavers, issuance of payslips, and client summary reports. - Calculation and submission of auto-enrolment pensions and PAYE payments. - Direct liaison with pension providers and proactive handling of enquiries from HMRC and clients. - Writing newsletter and monthly blogs - Writing and posting content on social media - Raising sales invoices - Credit control What We're Looking For: - Strong Numeracy Skills: Essential ability to handle numbers with accuracy. - Tech Proficiency: Must be skilled in Microsoft Excel and Microsoft 365, adept at navigating spreadsheets and utilising their functions. - Exceptional Communication: The capacity to create clear, visually appealing emails for customer interactions and daily communications. - Organisational Skills: Outstanding organisation and attention to detail are crucial. - Experience: Preferably a minimum of 10 years in office administration or a similar role. Why Join Us: - Flexible Hours - Free Parking - Performance Bonus (After 12 months) - Health Plan This role offers a superb opportunity for someone passionate about making a significant impact in a dynamic team environment. It's more than just a job; it's a chance to be a key player in a team that goes above and beyond to meet client payroll needs. With flexibility in work hours and a commitment to professional growth, the right candidate will find a fulfilling career path here.

David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment

Job Title: Business Development Representative (Vending Machines) **Location: Hybrid-Remote **Hours: Part-Time (10 hours per week) **Compensation: £11p/h + Commission (£50 CPA for each machine placement secured) Benefits: - Company-provided phone - Company-provided laptop/tablet - TFL season ticket or fuel/mileage reimbursement - Parking expenses covered - Gym Membership - Life Insurance - Employee Equity Program Job Description: Are you a proactive, results-driven individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy building relationships? If so, we have an exciting opportunity for you to join our team as a Business Development Representative focused on placing our vending machines in businesses across the region. Responsibilities: 1. Lead Generation: Utilize various channels to identify and qualify potential business leads interested in vending machine services. 2. Outreach: Initiate contact via phone calls and emails to prospective clients to introduce our vending machine solutions and generate interest. 3. Sales Meetings: Schedule and occasionally attend virtual or in-person sales meetings with decision-makers at businesses to present our vending machine offerings and address any questions or concerns. 4. Consultative Selling: Understand the unique needs and preferences of each client and tailor our vending machine solutions to meet their requirements. 5. Negotiation: Negotiate terms and agreements with clients to secure placements for our vending machines within their premises. 6. Relationship Management: Foster long-term relationships with clients by providing exceptional customer service and support throughout the placement process and beyond. 7. Reporting: Maintain accurate records of all sales activities, including leads, meetings, and outcomes, using CRM software. Requirements: - Experience in sales, business development, or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and manage your time effectively. - Strong negotiation and persuasion skills. - Tech-savvy with proficiency in using CRM software, email, and Microsoft Office. - Access to a quiet workspace conducive to making phone calls and attending virtual meetings. - Must be self-motivated and results-oriented. - Previous experience in vending machine sales or the retail industry is a plus. Why Join Us: - Opportunity to earn uncapped commission with £50 CPA for each successful vending machine placement. - Flexible part-time hours with the ability to set your own hours and work from home. - Comprehensive support including company-provided phone, laptop/tablet, and expense reimbursements. - Gym Membership, Life Insurance and Employee Profit Share Program: Get the opportunity to earn equity in each machine you place, getting you passive income (along-side any commissions and performance bonuses). - Join a dynamic team focused on innovation and growth in the vending machine industry. If you're ready to take on a rewarding challenge and make an impact in the world of vending machine sales, we want to hear from you! Apply now with your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for this role.

Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!

Yard Sale Pizza are looking for an ambitious, proactive and driven Partnerships Executive to join their marketing team to manage and grow our pub and venue partnerships across London. Who are we? Yard Sale Pizza was born out of three friends’ shared passion for simple, quality pizza. It all began with a little oven, chugging away in Johnnie’s own backyard. Nine years later and we’re serving love and pizza across North, East and now South London. Who’d have thought? We’re still local at heart though, making orders by hand and delivering them ourselves through our in-house delivery service – never through a third party. Handmade, hand-delivered from dough to door. It makes award-winning neighbourhood pizza that bit better. We hope you agree. We’ve been awarded Best Value Eats in the Observer Food Monthly awards in 2022, after winning their Best Cheap Eats award in 2017, have been voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022, and were named London’s most-loved restaurant in Time Out’s 2016 Love London Awards. What is my role? As our Partnerships Executive you will work closely with our Head of Marketing & Communications, Marketing Director and the rest of the marketing team at Yard Sale Pizza to account manage our pub partnerships and build our pub partner network to drive innovation & growth across new and existing partners for Yard Sale. You will also support the team on broader marketing initiatives and local marketing campaigns, assist with key marketing events and oversee some administrative tasks relating to our pub partners. The perfect candidate would be a motivated, creative people-person who knows our brand, would be motivated by a target-driven role and loves getting out and about across London. This role comes at a very exciting time for Yard Sale and would be a great opportunity for the right person to grow with the business. Deadline: 3rd April 2024 To apply: Apply via Harri with a CV and short 500-word cover letter to tell us why you would be perfect for the job! Salary: Around £28k dependent on experience, with additional bonus scheme to be agreed Schedule: 2-3 days of travel per week to our pub partners across each of our shops’ neighbourhoods (within Zones 1-4). Wednesdays in Hackney with the YSP Head Office Team Roles & responsibilities: - Drive our pub partner network through building relationships, identifying new pub partner opportunities and bringing creative ideas to help grow this side of the business - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Managing administrative and reporting requirements for our pub partnerships including pub reports, menu management, research, and notes/next steps from meetings - Becoming the point of contact for our new and existing pub partner network and representing Yard Sale to the pub and venue community in London - Management of external digital and print collateral (menus/website/marketing copy etc) - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Basic InDesign/creative responsibilities in managing menu/pub assets and creating new ones where possible - Assisting on broader marketing initiatives such as local marketing campaigns and key marketing events Skills/requirements - Minimum one year experience in a relationship management role - Knowledge and understanding of hospitality in a relevant environment - Proactive, self-starting and enthusiastic approach - Great with people and able to build relationships with pub partners, shop teams and our friends in the community across London - Travel across London to visit existing and new pub partners - Organised and reliable with a good attention to detail - A team player with a can-do attitude - Awareness and understanding of the Yard Sale brand and how we communicate - Passionate about food & drink, London hospitality and keen to grow in the industry - Some design ability (InDesign/Photoshop) a plus but not essential What’s on offer: - Hybrid working role - Cycle to work scheme - Tech scheme - Working from home allowance - 28 days annual leave - Christmas hols - Pizza for days! - YSP merchandise and discounts across all sites for family and friends - Staff parties If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Responsibilities: Assist in achieving sales targets and promoting products. Provide excellent customer service and handle inquiries. Manage inventory and coordinate with suppliers. Train and support sales staff. Oversee store operations, including technical support and repair services. Analyze sales data and propose strategies for growth. Collaborate with the team to implement marketing initiatives. Qualifications: Previous retail management experience preferred. Strong sales and customer service skills. Knowledge of mobile devices and laptops. Proficiency in inventory management and basic computer applications. Flexible availability, including weekends and holidays. Bachelor Degree Preferred.

Have you considered a career in tech sales? We started Entr Tech to improve Diversity across the Tech industry. We have broken traditional hiring structures by making a career in Tech accessible to ALL, regardless of gender, ethnicity, sexual preferences or educational and industry experience. We have created an Online Training platform- The Entr Tech Academy. Which teaches you the fundamentals of the Tech industry, the role itself, and the skillsets needed to forge a successful career in the Tech sector. Upon successful competition of our 6-week Tech Sales Academy, you will be given a professional qualification as well as interview and career support to help you land a job in the industry, alongside a dedicated Mentor. The course is open to applications from career switchers and recent graduates alike. Our Academy is structured to provide the following: - 1-1 training with industry experts. - Micro-learning group sessions with your peers. - Practical Upskill sessions alongside supplementary coursework. - Access to a network of world-leading technology firms. - Minimum starting salary of £30,000 on successful placement alongside a commission structure that would be starting at a minimum of £15K. - Ongoing mentorship from a dedicated mentor. Responsibilities - Research new markets, build pipelines of potential leads, identify points of contact within target companies and reach out to prospective clients via outbound calls, emails, and social media - Nurture relationships with prospective customers by identifying business objectives and pain points that the service can deliver solutions to; eventually delivering qualified appointments to Account Executives - Meet ongoing targets set for product adoption results and for result-oriented activities - Act as the face of the brand in the social media landscape: an expert on our brand - Drive top-of-the-funnel lead generation for sales head - Update and manage all sales activities, opportunities, and account information in CRM - Consistently achieve monthly quota of qualified opportunities Qualifications - No previous industry experience is required – we will train you. - No degree or college qualification required – we will train you. All we ask is that you are organised, curious, coachable, open minded, brave and confident – we will train you on the skillsets required to be successful. Location - UK & EMEA based but depending on your circumstances and desire, Hybrid & Remote roles exist where you can be based to your preference. Job Type: Full-time Salary: £30,000.00-£60,000.00 per year Benefits: - Company pension - Employee discount - On-site parking Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Quarterly bonus Education: - A-Level or equivalent (preferred) Experience: - Retail sales: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: Hybrid remote in London

Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy