Are you a business? Hire restaurant supervisor candidates in United Kingdom
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. The Role: As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: - "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own - Be cool, calm and collected, manage pressure with ease, nothing can phase you - You’re not precious. We leave our egos at the door and help get stuff done - Must have minimum 2 years’ experience as a manager depending on the property being looked at - Solid communication and organisational skills, be approachable - Superb customer & floor service skills - Strong all-round business knowledge from financials to customer satisfaction - An entrepreneurial flare - Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun - Personal License holder beneficial What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are looking for a Floor Supervisor who is passionate about fresh food, expertly crafted cocktails, and creating meaningful connections with guests, while being part of a team committed to delivering exceptional service. How you'll drive the success: Fully support your management team on all aspects of the kitchen Ensure all our drinks and dishes are served to our specs and our team is fully trained Lead engaging and fun shifts, supporting teamwork across all departments Take pride in your restaurant and ensure everyone maintains impeccable cleanliness Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: 70% off food when dining at Wahaca with up to 3 friends £100 to celebrate your probation in Wahaca Up to £1000 through friend referrals Enhanced maternity, paternity, adoption pay Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: Free, nutritious meal every time you work, freshly made by our talented chefs Cycle to work scheme Support from our trained Mental Health First Aiders Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: Own development plan and clear career path Our very own Masterchef and Cocktail competitions Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'
New exciting restaurant opportunity ! We are looking for a full time Floor Supervisor to join the team. Blanchette Soho is a lively, family-run French bistro located in the heart of London’s Soho since 2013. Known for its Parisian charm, sharing-style French dishes, and warm, eclectic atmosphere, Blanchette combines classic cuisine with a modern twist. Founded by three brothers from Nomandy and named after their mother, it’s a place where great food, wine, and music come together to create a vibrant dining experience. The role includes : - Opening and closing the restaurant - Training and leading the staff - Supervising the team - Welcoming the guests and managing the floor plan - Assisting the manager in administration tasks - Taking care effectively of a dedicated section on the floor, making drinks
We’re looking to recruit a brilliant Floor Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as a Floor Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.
Job description At Al Dente, we are looking for a motivated Assistant Restaurant Manager to join our team in our new Angel branch. We are ideally looking for someone to join our team ASAP. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. If you are looking for: - Friendly work environment - Life balanced and flexible rota - 28 days of holidays - Great Salary (£13 -£14 per hour) + Service Charge + Extra tips - Career development opportunities. - Please don’t hesitate to apply and join our big family today. - Experience with: delivery services, POS, cashier and previous restaurant experience required - Job Type: Full-time
40ft Brewery is a neighbourhood brewery in Dalston, East London. We brew modern beer serving pubs, restaurants and bars with a core range of beer in keg and small pack. Our onsite taproom pours fresh favourites and limited releases. Job Overview We are a small, driven team looking for a Taproom Manager to join us as we enter what will be our busiest period yet at 40FT Brewery. The candidate will report into our Operations Manager helping to refine and grow the hospitality side of our business. Renumeration £38,000p.a. plus bonus. Reports To Operations Manager. Start Date June 2025 Work Hours The successful candidate can expect an average 48 hours per week, Monday - Sunday. Rotas are prepared two weeks in advance. Responsibilities and Duties Shift Management Bookings Management Customer Service Rota Planning Staff Recruitment & Training Stock Ordering Maintenance & Cleaning Representing the brewery at beer festivals Hit KPI’s (Labour Percentage, GP Percentage & Revenue Targets) Benefits Competitive London Salary Workplace Ethical Pension Scheme Employee Assistance Programme Private Health Care Company Gym Membership Taproom beer allowance 50% discount at all 40ft venues 30% discount at The Dusty Knuckle Bakery Opportunity to learn brewing through Taproom special brews. Please apply before 7th June 2025.
GAZETTE Restaurant Group - Chancery is Hiring! Love hospitality and looking for a new challenge? Gazette Chancery Restaurant situated in The City is looking for an enthusiastic Supervisor to join our vibrant team! We're part of a growing family of six restaurants, plus a thriving catering operation, and we're passionate about creating a fantastic dining experience. If you share that passion, we'd love to hear from you! We're searching for dedicated, hands-on individuals ready to bring their skills to the table and contribute to both our company's success and the development of their team. Hospitality experience is essential for this role, as you'll play a key part in ensuring the smooth and efficient operation of our Chancery restaurant. To be considered, you must be eligible to work in the UK.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 18.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £18.71 / hour
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 28 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the Wren Tavern. If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Bonus Scheme • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
Floor Supervisor All Day Dining – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nation’s culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Floor Supervisorto work alongside Simmonds and the team. The Floor Manager will be a hardworking individual, experienced with high volume and casual dining. We are looking for a positive and energetic persona with a proactive and to-do attitude. Leading from the front a team of 20 people, alongside the GM and AGM. The ideal candidate will be experienced with fast-paced operations, will have a hands-on attitude, and will need to be experienced in dealing with a large team. Personality and confidence are paramount for the role together with a natural passion for Italian food. The Floor Supervisor will be: Very hands-on and proactively looking after service, training, and coaching the team on the floor. A motivator and a natural leader. Experienced with training team members. Experienced in opening and closing duties, reporting, and cashing up. Able to maintain a calm demeanour and will have the ability to deal with stressful circumstances. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour
BAO Night Markets is seeking a Kiosk Supervisor whos primary focus of this role is to support your manager with the daily operations of the store, including people, profit oversight, stock management and so on. You will act as the Manager’s trusted ally and the team’s reliable leader. In the Manager’s absence, you will oversee the operations and could be considered a strong candidate for future advancement. This role is very hands-on, where you’ll actively engage in multiple tasks and closely work with the tight-knit team, to ensure that all cleaning and operational standards are consistently met. Flexibility with your schedule may be required, including evenings and weekends. If you’d like to immerse yourself in a dynamic environment where your passion can truly shine, join the special journey of BAO’s new concept! 50% off across JKS restaurants and friends of BAO - plus additional perks!
Madison Restaurant is currently looking for a skilled and friendly supervisor who can confidently engage with our customers to create a unique, inviting guest experience. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues.
Oversee the daily operations of the restaurant floor, ensuring efficient service and customer satisfaction. Monitor and manage bookings, ensuring tables are efficiently allocated to maximise turnover. Lead and manage the front-of-house team, assigning tasks and ensuring seamless collaboration. Conduct team briefings with floor staff, ensuring all team members understand their roles, responsibilities, and any specific tasks or updates for the day. Regularly check the quality of food delivered to customers, ensuring it meets our restaurant's standards. Monitor stock levels and coordinate with the kitchen and suppliers to ensure timely availability of ingredients and beverages. Ensure high standards of hygiene, cleanliness, and organisation throughout the restaurant. Conduct regular inspections to ensure compliance with health and safety regulations.
We are a friendly and professional team looking for a Supervisor that is eager to learn and have fun while working! Como Garden is the Italian restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. Lastly, the role comes with a compensation package described below: -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
Join our dynamic team at Melange as a Restaurant Supervisor! We’re looking for an experienced, motivated leader who’s passionate about great food, exceptional service, and creating memorable dining experiences. If you’re ready to inspire and guide a team in a fast-paced environment, we’d love to hear from you! 35-42 hours a week. Staff food and staff discounts
GAZETTE RESTAURANTS GROUP - Battersea branch Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in a supervisor role is essential for the position as you will have to ensure the smooth running of operations in the restaurant. Duties to include: service supervision, hands on service, potential bartending duties, delivery reception, cleaning duties ad hoc You need to be eligible to work in the UK.
The Shift Supervisor is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they lead and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. - An entrepreneurial spirit with bags of business savvy and self-drive. - Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Communicate and reinforce all company standards, policies and procedures. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Understand of key holder duties. - Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience. - Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue. - Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out. - Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty. - Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. - Liaise with the kitchen, bar and reception teams on daily operations and customer events. - Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. - Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching. - Manage the content and implementation of training manuals for all floor staff. - Ensure all staff receives constructive performance reviews on a regular basis. - Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. - To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift. Personal attributes: - Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. - A confident and professional communication style with excellent interpersonal skills. - A team player who can also work individually. - Ability to work evenings and weekends where necessary. - High attention to detail and strong numerical skills. - Planning and organising self and others - Customer Focus - Customer feedback - Operational standards
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a GM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the Operations manager, to achieve the business goals set out by your Head of Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :
We are looking for a Floor Manager to join our team! If you are friendly, responsible, and have some experience in restaurants or customer service, we want to hear from you! Basic Requirements: Some experience in a restaurant, café, or customer service Basic English-speaking skills (enough to talk to customers and staff) Able to manage staff and help with daily restaurant operations Good attitude and team spirit Your Responsibilities: Supervise waiters/waitresses and support kitchen staff Welcome customers and solve basic issues Keep the floor clean, organized, and running smoothly Help with schedules and stock as needed We Offer: A friendly work environment Training and support Opportunities to grow
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties
Pizza, pasta and italian sandwich concept £14-£17 per hour restaurant on one floor 40 hours a week 2 days off 60 cover venue responsibilities: customer focused team oriented individual to achieve the goals of the business financial reporting cash handling maintenance standards for service casual, relaxed all day dining brand new refurbishment and fully renovated venue with new equipment pizza, pasta & italian sandwich concept
Let Us Take You Somewhere… Join Us as Shift Manager / Supervisor – Somewhere Café, Harrods, London We are looking for a passionate and driven Shift Manager / Supervisor to join the front-of-house leadership team at Somewhere Café in Harrods, Knightsbridge. In this key role, you’ll help lead day-to-day operations, support and inspire the FOH team, and ensure a seamless, high-quality guest experience at every service. About Somewhere... Somewhere Café is not just a place to eat—it’s a destination. Inspired by travel, culture, and connection, we serve vibrant Mediterranean-inspired dishes in a warm and stylish setting. We’re proud to create experiences that are welcoming, memorable, and full of flavour. Life at Somewhere Café... At Somewhere Café, we believe hospitality is a journey—one that’s powered by passion, purpose, and people. Every shift is an opportunity to bring energy, create memorable moments, and grow together as a team. Our core values guide everything we do: - Master the Craft – We pay attention to detail, uphold service standards, and lead by example. - Stronger Together – We support each other, communicate clearly, and celebrate success as a team. - Bring the Energy – We lead with positivity, enthusiasm, and a guest-first mindset. What We’re Looking For: - Experience as a Shift Manager or Supervisor in a high-end, fast-paced restaurant - A natural leader who thrives in service and enjoys coaching others - Confident communicator who can lead pre-shift briefings and guide the team with clarity - Strong understanding of guest experience and ability to handle guest feedback calmly and professionally - Organised, solutions-focused, and adaptable during busy service periods - A genuine interest in people, food, and hospitality - Knowledge of Mediterranean dining or international cuisine (desirable but not essential) What We Offer: We believe in creating a culture where our people can thrive. In return for your leadership and commitment, we offer: - World-class training and leadership development - A healthy work-life balance and supportive team culture - Career progression opportunities within our international restaurant group - Long-service recognition and performance incentives - Family-style meals during every shift - Staff discounts at Harrods and across our restaurant group - Opportunities to grow within a brand that celebrates hospitality and creativity Lead the Journey! If you’re a motivated and service-driven leader ready to take the next step in your hospitality career, we’d love to hear from you. Apply today and become part of the Somewhere Café experience at Harrods, London.
Key Responsibilities Manage the daily front-of-house operation while ensuring smooth, timely, and high-quality service. Monitor a team of front-of-house staff, ensuring they deliver customer service according to the company standards. Respond to customer complaints and resolve any service-related issues promptly and professionally. Maintain a safe and hygienic environment in line with health and safety regulations and restaurant policies. Monitor and manage stock levels for front-of-house needs and liaise with suppliers when required. Ensure proper portion control and use of ingredients to maintain quality standards and minimize waste Assist with staff rotas, shift planning, and on-the-job training for new and existing team members. Maintain accurate records related to staff, incidents, and operational procedures.
The Floor Manager will play a key leadership role in the day-to-day management of our eatery floor, ensuring smooth shift operations, exceptional customer service, and compliance with company standards. This is a hands-on role ideal for someone with strong organisational skills and proven leadership experience in the hospitality sector. Key Responsibilities: Plan, coordinate, and manage staff shifts to ensure efficient restaurant operations Supervise the delivery of high-quality food and service to all customers Maintain a clean, welcoming, and compliant dining environment Monitor inventory usage and coordinate stock ordering as needed Assist in menu planning and development of food and beverage offerings Ensure adherence to all company policies regarding cash handling, equipment use, and property care Train, support, and guide team members to uphold brand standards and health & safety regulations Exclusively work at our trading premises as part of our in-house leadership team Requirements: Previous experience in a supervisory or managerial role within the hospitality or food service sector Excellent communication, leadership, and team management skills Strong attention to detail and commitment to customer satisfaction Understanding of food hygiene and health & safety requirements Ability to perform well under pressure in a busy service environment Why Join Us? We offer a vibrant working environment, opportunities for growth, and a chance to play a pivotal role in the ongoing success of a well-established food brand. To Apply: Please submit your CV and a short cover letter outlining your relevant experience and interest in the role.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Restaurant Supervisor to join our Team in Victoria. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. As a supervisor you will ensuring that the restaurant runs smoothly, providing our guests with a consistently high-quality dining experience. You will also be in charge of both responding to customer complaints and resolving them. - To be passionate about great food, quality service and hospitality - Ensure the efficient and smooth running of the Front of House - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Open/Close the restaurant - Develop strategies for improving our customers’ dining experience - Identify methods our restaurant can use to cut waste, decrease costs, and improve profits - Ensure food and drinks served are of high quality and service is consistent - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills
Rossopomodoro is hiring. We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team.
As Restaurant Supervisor, you will lead and be part of a team to deliver a personal, tactful and friendly service, anticipating guest needs, creating a homely ambience in a sophisticated environment to achieve an elegant and comfortable experience. Help with stock takes, training of staff, ordering and oversee day to day procedures.
Base Face Pizza is hiring for a new opening in Barnes, SW13 9LP. We're looking for full time front of house Supervisors. People with managerial experience in other hospitality jobs are welcome to apply, provided they have some previous experience working in a restaurant. What we offer: - Free food and drinks on shift, - Friends and family discount, - Share of the service charge and tips, - Reasonable working hours (last order at 21:30) which means no late closes, - Career progression opportunities within the company.
Common Pizza - New York City & Detroit Style, Open-Air Pizza Restaurant In Clapham Common A laid-back, open-air hangout serving thin-crust NYC pizzas & deep-pan Detroit pies + mac balls, towering dough bites, drinks and music. We are looking for an Assistant Manager to join our team, who has a passion for pizza, drinks and working in a team. Previous managerial experience is essential, as well as having previously worked in a high volume cafe or restaurant. We are located in the middle of Clapham Common, with an open kitchen pass onto a full out-door seated restaurant. This is a very cool place to work! ●Neighbourhood Location - No need to travel into Central! ●28 Days Holiday ●50% Discount - When dining with us with your friends/family ●Free Team Food - On all shifts ●Monthly Competitions ●Pension Scheme ●A Genuine Enjoyable Environment To Work In - We really do care about our people! Apply Now!
Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home. What You’ll Do: • Lead by example, delivering exceptional service to every guest. • Support the Manager in day-to-day operations, ensuring smooth and efficient service. • Motivate and coach the team to achieve high performance and maintain our quality standards. • Monitor stock levels, handle deliveries, and ensure accurate record-keeping. • Assist in managing rotas, ensuring adequate staffing levels for peak times. • Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction. • Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Oversee daily floor operations to ensure seamless service and exceptional guest experiences. Manage reservations and coordinate seating plans to maximize table turnover and operational flow. Supervise and guide the front-of-house team by delegating duties and fostering collaboration for efficient service delivery. Conduct pre-shift briefings to communicate responsibilities, service updates, and daily goals to the team. Carry out routine food quality assessments to guarantee that every dish aligns with the restaurant’s quality standards. Monitor beverage inventory and liaise with the Manager and suppliers to ensure timely restocking and product availability. Uphold cleanliness, hygiene, and overall order across the dining area in line with brand standards.
Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff
Join Our Team! We’re looking for a passionate, driven, and experienced Restaurant Manager to lead our team and help deliver a fantastic dining experience for our guests. If you thrive in a fast-paced environment, love working with people, and have a strong eye for both service and operations — we want to hear from you! What You’ll Do: Oversee daily restaurant operations, from opening to closing Lead, train, and motivate front and back-of-house staff Ensure top-quality customer service and satisfaction Manage scheduling, inventory, and ordering Maintain cleanliness, safety, and health standards Work with ownership to meet financial and operational goals What We’re Looking For: Prior experience in restaurant management or hospitality leadership Strong communication and problem-solving skills Ability to lead by example and foster a positive team culture Excellent organizational skills and attention to detail Passion for food, people, and delivering great service
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
GAZETTE BRASSERIE GROUP We are currently recruiting a Supervisor for our Putney venue. You are full of energy, passionate, enthusiastic, loves hospitality and interaction with people so you are our candidate :) We are looking for committed and hands on individuals. Experience in management is essential for the role as you will have to assist the management team and support them with day to day duties. if you feel up for the challenge, you are more than welcome in our company, pop to the restaurant for a chat and may be plan the next step... Need to be eligible to work in UK Thank you