Trainee Dental Nurse Location: Harley Street, London Opening Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday & Sunday: 9:00 AM - 1:00 PM About the Role We are seeking a motivated and friendly individual to join our expert team as a Trainee Dental Nurse. This entry-level position is ideal for someone eager to build a career in dental nursing. No prior experience is necessary; however, a strong desire to learn and work towards a recognised dental nursing qualification is essential. As a Trainee Dental Nurse, you will play a key role in supporting our dental team with various clinical and administrative duties to ensure the smooth running of the practice. This is a fantastic opportunity to gain hands-on experience and benefit from excellent training and career progression. Key Responsibilities - Assisting the dental team during procedures, ensuring all tools and equipment are prepared - Maintaining accurate and up-to-date patient records - Adhering to infection control procedures and maintaining high clinical standards - Handling radiographic tasks, including developing and filing x-rays - Assisting with the maintenance and sterilisation of clinical equipment - Managing stock and materials within the surgery - Facilitating communication between patients and reception staff - Supporting additional tasks such as lab work and handling incoming and outgoing items Candidate Requirements - Passion for pursuing a career in dental nursing - Strong communication and organisational skills - Ability to work both independently and as part of a team - A positive, professional attitude with a focus on patient care - Willingness to enrol in or complete a recognised dental nursing qualification (NEBDN) - Right to work in the UK - Hepatitis B vaccination - Basic IT skills for managing patient records and appointments - NEBDN Letter of Enrolment - Enhanced DBS check What We Offer - Attractive hourly rate - Paid holiday entitlement - Pension scheme - Health benefits, including gym membership, eye care, and healthcare - Mentorship and professional development opportunities - Career progression within the practice About Us Located in the heart of London’s prestigious healthcare district, our Harley Street dental practice provides high-quality private care across a wide range of specialist services, including Endodontics, Orthodontics, Cosmetic Dentistry, and more. Our team comprises some of the UK’s top NHS dental consultants, all of whom have undergone rigorous training, including five years of experience at leading NHS teaching hospitals. We are dedicated to delivering exceptional dental care, focusing on long-term solutions and aesthetics to help our patients make informed choices. Our consultants are also involved in ongoing research, training, and the education of future dental professionals. Equipped with the latest dental technology, our centrally located practice ensures that all patients, whether private or referred, receive the highest standard of care. How to Find Us Our practice is situated in London’s West End, at the Regent’s Park end of Harley Street, with excellent transport links nearby. Parking There are several 'pay by phone' parking bays along Harley Street, as well as nearby underground parking garages for your convenience. How to Apply If you are ready to begin your career as a Trainee Dental Nurse, apply today! Successful candidates will be invited for an initial phone interview, followed by an in-person interview at our Harley Street clinic. An immediate start is available for the right candidate. Join us in London’s renowned healthcare district and take the first step towards a fulfilling career in dental nursing!
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the City Centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: - Prepare dental treatment rooms and assist the dentist during procedures - Educate patients on maintaining oral health and post-treatment care - Keep accurate patient records and manage scheduling - Perform basic lab tasks and manage dental supplies Candidate Profile: - Passionate about dental healthcare - Proficient in English communication - Ability to follow detailed instructions - Strong interpersonal skills and teamwork ability - Compassionate and capable of providing empathetic patient care - Basic computer skills - Commitment to maintaining high standards of hygiene and infection control - Dedicated to patient confidentiality and privacy - Willing to undertake relevant training and ongoing education in dental nursing - Competent in handling dental instruments and equipment safely - Punctual with a professional demeanor - Eligible to work in the UK, with necessary permits or visas if applicable - No prior experience required; comprehensive training will be provided What We Offer: - Competitive salary - Training and development opportunities - Provided uniforms and protective gear - Health and safety measures - Pension scheme - Employee Assistance Program (EAP) - Basic healthcare coverage - Professional development support - Regular performance reviews