Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the City Centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: - Prepare dental treatment rooms and assist the dentist during procedures - Educate patients on maintaining oral health and post-treatment care - Keep accurate patient records and manage scheduling - Perform basic lab tasks and manage dental supplies Candidate Profile: - Passionate about dental healthcare - Proficient in English communication - Ability to follow detailed instructions - Strong interpersonal skills and teamwork ability - Compassionate and capable of providing empathetic patient care - Basic computer skills - Commitment to maintaining high standards of hygiene and infection control - Dedicated to patient confidentiality and privacy - Willing to undertake relevant training and ongoing education in dental nursing - Competent in handling dental instruments and equipment safely - Punctual with a professional demeanor - Eligible to work in the UK, with necessary permits or visas if applicable - No prior experience required; comprehensive training will be provided What We Offer: - Competitive salary - Training and development opportunities - Provided uniforms and protective gear - Health and safety measures - Pension scheme - Employee Assistance Program (EAP) - Basic healthcare coverage - Professional development support - Regular performance reviews
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Job Title:** Trainee Dental Nurse** Position Type: Two Part-time Roles with Potential for Full-time Permanent Positions Working Hours: 16-20 hours per week Monday to Friday: 8:30 AM – 6:30 PM Alternate Weekends: 10:00 AM – 12:30 PM About the Practice: We are a growing network of dental practices, with locations across key areas in London and popular towns on the outskirts. Our clinics provide a blend of NHS and private services, offering a comprehensive range of treatments, including cosmetic dentistry, hygiene services, implants, Invisalign, teeth whitening, and aesthetic procedures. We are looking for candidates with a genuine interest in dentistry and aesthetics. Experience is not required, as full training will be provided. Ideally, you should already be enrolled or planning to enrol in an approved dental nursing course. This role starts as part-time with the possibility of transitioning to full-time. Duties: - Set up treatment rooms and support the dental team during procedures. - Guide patients on oral hygiene and post-treatment care. - Keep accurate patient records and assist in managing appointments. - Perform basic laboratory tasks and manage inventory. - Assist with aesthetic treatments. - Candidate Profile: - Strong enthusiasm for dental care and aesthetics. - Good communication skills and the ability to follow instructions. - Team player with strong interpersonal skills. - Compassionate and able to provide empathetic patient care. - Basic IT skills. - Commitment to maintaining strict hygiene and infection control standards. - Dedication to patient confidentiality and privacy. - Willingness to undertake training and pursue ongoing education in dental nursing. - Careful handling of dental instruments and equipment. - Punctuality and professional appearance. - Right to work in the UK, with appropriate work permits or visas if necessary. Package: - Comprehensive training and development opportunities. - Provided uniforms and protective equipment. - Strong focus on health and safety. - Pension scheme. - Employee Assistance Programme (EAP). - Basic health and dental care. - Discounted gym membership. - Opportunities for professional growth. - Regular performance reviews. How to Apply : We are accepting applications exclusively through Job Today. If you are passionate about dental aesthetics and healthcare and are eager to learn, please apply via the Job Today platform. We look forward to hearing from you!