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We are seeking a proactive, organised, and client-focused Assistant Office Administrator to join our team. This role is central to the operation of our property portfolio, supporting activities across sales, lettings, and property management. You'll be a key liaison between landlords, tenants, buyers, vendors, contractors, and internal teams, ensuring excellent service delivery at every stage of the property lifecycle. Key Responsibilities: Sales & Lettings Support: • Assist with the marketing of properties, including online listings, brochures, and photography coordination., • Handle enquiries, arrange viewings, and support agents with sales and lettings progression., • Liaise with vendors, buyers, landlords, and tenants throughout the transaction process., • Prepare tenancy agreements, sales memorandums, and relevant documentation., • Support referencing and compliance processes (e.g., Right to Rent, AML checks, etc.). Property Management: • Act as the first point of contact for tenants and landlords regarding maintenance and tenancy issues., • Coordinate maintenance and repair works with contractors, ensuring timely resolution and quality standards., • Conduct periodic property inspections and report findings., • Manage rent increases and deposit returns., • Ensure all properties comply with relevant legal requirements (e.g., gas safety, EICR, EPC). Administrative & Operational: • Maintain accurate records and update property management systems, • Track key dates and deadlines (e.g., tenancy expiries, compliance checks). Skills & Experience: • Previous experience in residential property sales, lettings, or management is essential., • Strong organisational and multitasking abilities., • Excellent verbal and written communication skills., • Proficient in Microsoft Office and property management software (e.g., JUPIX)., • Familiarity with UK property legislation and compliance (e.g., Tenancy Act, HMO regulations)., • A customer-centric mindset with the ability to handle difficult situations calmly and professionally. Qualifications: · Full UK driving licence is essential What We Offer: • Competitive salary, • Commission, • Ongoing training and career development opportunities., • Friendly and supportive team environment. Job Types: Full-time, Permanent Licence/Certification: • Driving Licence (required), • Estate Agency (required)

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