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• ChristianaCare

  

  Director of Infection Prevention

  3 days ago

  Newark

  Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare is seeking an experienced and strategic Director of Infection Prevention to manage and supervise our infection prevention strategies across all campuses. The successful candidate will be a dynamic leader responsible for directing all infection prevention activities, ensuring a safe environment for patients, visitors, and staff across our multi-campus system. About ChristianaCare Headquartered in Wilmington, Delaware, ___ is one of the country’s most dynamic health care organizations, centered on improving health outcomes, and innovating to make high-quality care more accessible and affordable. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,430 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute. ChristianaCare is nationally recognized as a great place to work. ChristianaCare is rated by Newsweek as one of the World’s Best Hospitals and is continually ranked among the best in the U.S. in national quality and safety ratings. ChristianaCare is a nonprofit teaching health system with more than 300 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care. The Director of Infection Prevention is responsible for the direction, supervision, and coordination of the activities of the Infection Prevention department. This includes oversight of the day-to-day operations for all components of the department and integration into the healthcare’s network, planning, budgeting, clinical review, and committee structure. Maintains a key leadership role in planning and initiation of new programs that support infection prevention and patient safety within the department and throughout the healthcare system. Key Responsibilities: * Directs activities within the ChristianaCare Infection Prevention department. * Ensures all infection prevention and control activities at ChristianaCare sites meet local, state, and national infection prevention and safety requirements. * Completes an annual risk assessment of the Infection Prevention surveillance program with final approval from the Infection Prevention Executive Steer Committee. * Ensures all short- and long-range goals and objectives for the Infection Prevention Department/program are met. * Aligns the general mission and philosophies of the department with the organization’s mission and goals. * Ensures that policies and procedures meet regulations and recommended best practices. * Supports and ensures the orientation and educational programs for the department meet the specifications for each job role. * Analyzes and applies infection-related process and outcomes data to improve infection prevention practices within the organization and shares as appropriate. * Approves the capital and operating budgets and ensures that expenditures for the department are justifiable and within the scope of the program. * Ensures that new products and equipment that have been evaluated by infection prevention meet all safety and infection prevention standards. Supports new products system-wide that will improve patient outcomes and support a culture of safety. * Directs hiring of new department personnel and oversees the process to determine individuals’ assignments within the department. * Completes the employee performance review and other HR-related requirements for the Infection Prevention Manager and Infection Prevention data analyst. * Supports the Manager and staff to achieve top staff performance, accountability, and ensure customer satisfaction. Qualifications * BSN or BS required. Master’s degree in nursing, Epidemiology or related field preferred. Demonstrated experience in infection prevention and control. * Minimum of 5 years of experience in managing an Infection Prevention department. Certifications: * Certification in Infection Prevention required (CBIC). Skills and abilities: * Strong professional, organizational, and interpersonal skills, with the ability to effectively communicate with teams, physicians, committees, and senior management. * Knowledge of personnel, budget, operations, and facility management principles. * In depth knowledge of infection prevention and control standards, policies, practices and data management * Knowledge of nursing, state, federal, local and other regulatory standards and regulations * Knowledge and skills of performance improvement activities and outcomes * Proven leadership capabilities * Ability to make independent decisions * Ability to elicit and utilize input from all levels of staff and physicians * Ability to utilize computerized information systems and data programs to access and retrieve information When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include: * Competitive Salary * Management Incentive Plan (MIP) * Full Medical, Dental, Vision and other insurance benefits * 403 (b) with an employer match * Diverse and Inclusive culture * Generous paid time off with annual roll-over and opportunities to cash out * 12 week paid parental leave Annual Compensation Range $135,720.00 - $217,172.80 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

• Constellation Energy

  

  Supervisor Field Operations

  4 days ago

  Newark

  WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $128,700 to $143,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Relocation assistance: Relocation assistance may be offered to those who meet the conditions in the Company&rsquos policy. PRIMARY PURPOSE OF POSITION This individual is responsible for supervising operators in the field. This includes enforcing expectations and standards and providing direction and leadership in the field, directing and assisting operators in the performance of their shift routines, monitoring and coaching operators on their performance, conducting plant walkdowns to identify deficiencies, and review operator rounds. NOTE: This is not a site standard organization. For use only where allowed by site technical specifications / license. Position may be utilized to augment staffing at discretion of Operations Director / SOS. PRIMARY DUTIES AND ACCOUNTABILITIES • Coordinates and supervises activities in the operations field to carry out directions., • Perform plant walkdowns to identify deficiencies and initiate corrective actions as appropriate., • Project work, outage assignments, or duties as assigned to support the site operations., • Complete validations of work order close outs., • Oversee field activities. Review operator rounds and perform field walkdowns., • Perform field activity briefs. MINIMUM QUALIFICATIONS • A four-year technical degree in engineering, engineering technology or related science program and 4 years utility or supervisory experience OR, • An Associates of Science degree in engineering, engineering technology or related science program or equivalency with 6 years of utility or supervisor experience OR, • HS Diploma and 8 years of utility or supervisory experience, of which three years must be in a nuclear facility OR, • Documented training and experience applicable to power generation operating experience while a member of the Nuclear Navy program., • Must have completed a positive Leadership Assessment (FLS)., • Excellent communication sills., • Excellent problem solving, decision-making and planning skills., • Previous nuclear power plant experience., • Supervisory Experience.

• Constellation Energy

  

  Operator, Reactor Supervisor

  5 days ago

  Newark

  Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. • During initial license training, Total compensation earnings eligibility ranging from $159,000.00 to $182,000.00 per year (depending on experience and past license status) including a 15% annual incentive bonus, an initial sign-on bonus, $10,000 bonus spread through training milestones, a comprehensive benefits package, and a 401k with employer matching on contributions., • After obtaining SRO license, Total compensation earnings eligibility from $191,000.00 per year, including a target 15% annual bonus, License Premium, as well as, extended hours pay at 1.5 times the base salary (expressed on hourly basis) involving mandated operation shift coverage. Relocation Assistance: Relocation assistance may be offered to those who meet the conditions in the Company&rsquos policy. Constellation is seeking Initial License Trainees (ILT) to become a licensed Senior Reactor Operator (SRO) supporting GINNA Nuclear Station in Ontario, NY. The primary purpose of this position is to train and prepare to perform the duties of an Operations Shift Supervisor who holds a Senior Reactor Operator (SRO)License. Upon completion of training the candidate will be fully licensed by the Nuclear Regulatory Commission (NRC) to supervise the licensed activities of licensed reactor operators in the reactor control room. They will also be trained to directly supervise bargaining unit reactor operators and equipment operators generally. Primary Duties and Accountabilities • Attend Initial License Training (ILT) which includes classroom training and examination, along with on-the-job training and evaluation., • Successfully complete all phases of training to obtain an SRO license in order to perform the duties of an Operations Shift Supervisor., • Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Minimum Qualifications • High school diploma/GED, • Meet or exceed one of the following:, • 1 year Reactor Operator license at a comparable facility or 1.5-years at a noncomparable facility. Comparable is Pressurized Water Reactor (PWR) to PWR or Boiling Water Reactor (BWR) to BWR and noncomparable is PWR to BWR or BWR to PWR., • 1.5-years or more in a position equivalent to Reactor Operator (or Supervisor) at military reactor (i.e., Power Plant Watch Engineer, Engineering Watch Supervisor, Reactor Operator, Engineering Officer of the Watch, Propulsion Plant Watch Supervisor). Must have 1.5-years after qualification., • Degree from a 4-year program or equivalent in engineering, engineering technology or physical sciences, or professional engineer license, and more than 1.5-years as a qualified non-licensed operator or a supervisor or manager in work control, operations, engineering, outage management, maintenance, radiation protection, chemistry, or accredited training at a comparable (BWR or PWR) facility. Managerial, staff engineer, or supervisor experience at noncomparable plant may be credited on a 1.5:1.0 basis (i.e., over 2.25-years required for noncomparable facility), and 3-years required for a nontraditional degree., • Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties.

• ChristianaCare

  

  Aortic Health Clinical Practice RN Coordinator

  2 days ago

  Newark

  Christiana Care Hospital is currently looking to hire a Clinical Practice Coordinator (RN) to support the Aortic Health Program for the Heart & Vascular Center. The Aortic Health Clinical Practice Coordinator plays a critical role in the multidisciplinary management of patients with aortic disease, including aneurysms, dissections, and other complex aortic pathology. The Aortic Health Clinical Practice Coordinator collaborates with providers across the cardiac surgery and vascular surgery teams to provide clinical nursing expertise and coordination of care for patients with aortic disease throughout all phases of care across the continuum from diagnosis through medical and/or surgical management to long-term follow-up. The coordinator serves as the primary patient and system resource, managing from initial referral and diagnostic work-up through surgical or interventional treatment, post-operative recovery, and long-term surveillance. The coordinator provides expert clinical oversight, patient education, and care planning while acting as a consistent point of contact and advocate throughout the patient journey. This position also supports program development initiatives, quality improvement, and community education to advance awareness and outcomes for patients with aortic aneurysms, dissections, and other complex aortic conditions. Work Schedule: • Full time – 80 hours – Bi-weekly (Monday through Friday, day shift), • Flexible hours, 7:00 AM – 4:30 PM, • Office location is on site at ChristianaCare – Newark Campus, • No Holidays, No Weekends, No Call Requirements / Qualifications: • Graduated from an accredited nursing institution; Bachelor of Science in Nursing required, • Minimum of three years of cardiovascular nursing experience required, • Procedural training and experience preferred, • Certification in Nursing Specialty preferred ChristianaCare benefits: Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan. The primary function of the WOCN is to serve as the clinical resource and consultant for the acute and rehabilitative care of patients with select disorders of the gastrointestinal, genitourinary and integumentary systems. This role offers an opportunity for an expert RN to demonstrate their skill in an autonomous work environment where support is available and offered whenever requested. This part time role will work 20 hours each week, 40 hours per pay period, will require the successful candidate to work Monday through Friday 8-4:30 2 days one week and three days the other week of the pay period; weekends are not generally required though may be a necessity occasionally based upon business need; no holidays on call or overnight work. Hourly Pay Range: $38.22 - $61.16 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

• ChristianaCare

  

  Structural Heart Clinical Practice RN Coordinator

  2 days ago

  Newark

  Christiana Care Hospital is currently seeking a Clinical Practice Coordinator (RN) to support Structural Heart procedural services for the Heart & Vascular Center. The Clinical Practice Coordinator collaborates with multidisciplinary teams to provide clinical nursing expertise through all phases of care for patients with structural heart disease requiring interventional therapies. The coordinators serve as the primary patient and system resource and own patient tracking, pre-operative procedural coordination to include education and planning needs, data management, and process and program improvements and oversight. In addition, they facilitate required clinical follow ups, post-op updates, discharge planning and education in conjunction with the heart team. They serve as active participants in patient care coordination with the structural heart team, as well as hold responsibility for education to the health system, both internally and externally on structural heart program offerings and their value to the community and surrounding patient population. The Structural Heart Disease Program at ChristianaCare was formed in 2011 as the first Structural Heart team in the state of Delaware to provide innovative and minimally invasive treatment options to complex cardiovascular patients. Our program features a multidisciplinary heart team approach, with physicians from different specialties bringing together their expertise to deliver patient outcomes that are consistently above the national average. Our structural heart team is comprised of interventional cardiologists, electrophysiologists, noninvasive cardiologists and cardiac surgeons, as well as our dedicated nurse coordinators, who are here to help guide patients through the evaluation process. Work Schedule: • Full time – 80 hours – Bi-weekly (Monday through Friday, day shift), • Flexible hours, 7:00 AM – 4:30 PM, • Office location is on site at ChristianaCare – Newark Campus, • No Holidays, No Weekends, No Call Requirements / Qualifications: • Graduated from an accredited nursing institution; Bachelor of Science in Nursing required, • Minimum of three years of cardiovascular nursing experience required, • Certification in Nursing Specialty preferred ChristianaCare benefits: Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan. The primary function of the WOCN is to serve as the clinical resource and consultant for the acute and rehabilitative care of patients with select disorders of the gastrointestinal, genitourinary and integumentary systems. This role offers an opportunity for an expert RN to demonstrate their skill in an autonomous work environment where support is available and offered whenever requested. This part time role will work 20 hours each week, 40 hours per pay period, will require the successful candidate to work Monday through Friday 8-4:30 2 days one week and three days the other week of the pay period; weekends are not generally required though may be a necessity occasionally based upon business need; no holidays on call or overnight work. Hourly Pay Range: $38.22 - $61.16 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

• Catholic Charities of the Archdiocese of Newark

  

  Case Manager - SAIF

  2 days ago

  Newark

  Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Full Time Case Worker for our Supportive Assistance for Individuals and Families (SAIF) program located in Newark, New Jersey. The SAIF program’s aim is to reduce dependency on welfare by promoting self-sufficiency for individuals who have received welfare benefits for more than 48 months. Job Duties: • The Case Worker monitors their caseload; completes monthly state reports; completes monthly caseload lists; maintains case records; and completes assessments to identify barriers as well provide career counseling, • Bachelor's Degree (preferably Social Work, Sociology or Psychology field), • 1 to 2 years experience in social services field Visit our website Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Agency Mission: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Powered by JazzHR YufJ0zOFgj

• The GEO Group

  

  Case Manager Immigration Spanish Bilingual

  9 days ago

  Newark

  Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

• The GEO Group

  

  Case Manager, Immigration Bilingual Spanish

  26 days ago

  Newark

  Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.