Are you a business? Hire Customer Service candidates in New York, NY
We're seeking a highly motivated and customer-focused Customer Service Representative to join our team on a freelance basis. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. Responsibilities: *Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues in a fair and efficient manner - Provide accurate information about products, services, and company policies - Identify and escalate complex customer issues to senior representatives or supervisor as needed - Process customer orders, returns, and exchanges accurately and efficiently - Manage customer orders from start to finish, ensuring timely and accurate fulfillment - Resolve order-related issues and discrepancies in a timely manner - Communicate effectively with customers, internal teams, and external partners to resolve issues and provide solutions - Utilize active listening skills to understand customer needs and concerns - Clearly and concisely communicate solutions and resolutions to customers - Develop and maintain a strong understanding of company products, services, and policies - Stay up-to-date on product launches, updates, and changes to ensure accurate information is provided to customers
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.
Basic Pay plus commissions Flexible hours . Minimum 20 per week Monday through to Thursday . Calling Business to feature in our Funeral Guides or Real Estate publications . On a day to day basis you will be expected to, but not limited to: Contact new and previous customers to arrange appointments Clearly answer questions about our product and company Be proactive in finding new customers. Liase with team members Take Payments REQUIREMENTS Previous telesales/sales experience. The ability to learn our product and describe to prospective clients. Excellent verbal & written communication skills. 100% Attendance. The ability to see an opportunity and close sale over the phone (advantageous)
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: Are you a “people person”? Can you work remotely (from home or elsewhere) while being part of a team? Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: Have a good work ethic Be coach-able and goal orientated Have integrity & ethics and pass a background check Possess excellent communication skills Want a "career" position, not just a "job", which offers promotions to management (optional) Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.
Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits **Employee of the Month Recognition"
Buscamos personal hispano para trabajar en oficina en Manhattan, contamos con vacantes en servicio al cliente con contratación inmediata, capacitaciones gratuitas, pagos semanales.
The company is looking for a Sales Rep (preferably with experience in phones business but not mandatory). Spanish required. Training provided (5 days) Company offers: Salary + Commission + Spiff. The job is to attend customers, make sales, keep the store clean and attend register.
We are hiring for new openings Requirements: - Ability to build rapport with clients - Positive and professional demeanor - Ability to prioritize and multitask Job description We are seeking a Customer service representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. - Handle customer inquiries and complaints - Provide information and services - Making sure the area is safe and secure - Answering phone calls Benefits - Paid Vacation - Medical - Health - Paid Sick time
We are looking for Customer Service and Drivers. Shifts are 10-4 and 4-9. Drivers must have their own vehicle
A primary care clinic is looking for experienced medical office receptionists. Duties includes administrative tasks, registration/scheduling of patients, insurance verification. The individual must be proficient in Electronic Medical Record System's and Microsoft Office (Word, Excel, Outlook). 1 years of experience is preferred. Job Types: Full-time, Part-time Salary: $16.00 to $20.00 /hour Experience: medical assistant/medical office receptionist: 1 year (Preferred) Language: Mandarin, Cantonese, English (Preferred) Work authorization: United States (Required)
Customer Assistant Duties and Responsibilities Field incoming calls, chats, and emails in a timely manner Identify customer needs, concerns, and questions Provide accurate information and solutions to customer queries Handle customer complaints in a patient and compassionate manner Direct callers to appropriate teams and/or departments as needed Generate sales leads and forward to sales reps Return any and all voicemails in a timely manner Build professional relationships with customers through excellent customer service Follow up with customers on questions and complaints Collaborate with immediate team, as well as other teams and departments within our company, to ensure overall customer satisfaction Meet or exceed personal and team call quotas and sales assist quotas Follow company communication policies, procedures, and guidelines at all times Perform every daily task with our customers' satisfaction in mind
Buscamos una persona dinámica y capacitada para unirse a nuestro equipo como agente comercial. Trabajando con un grupo diverso de clientes brindando un servicio excepcional. Ofrecemos crecimiento empresarial dentro de la organización y la oportunidad de aperturar nuevas franquicias. Así como incentivos y viajes por alcance de metas y resultados. Su función será: Facilitar la reserva y la gestión de reservas para los clientes. Organizar y visitar clientes para generar ventas. Ofrecer un servicio post venta para satisfacción de un buen servicio. Job Type: Full-time Pay: $3,570.00 - $8,000.00 per month Benefits: Employee discount Paid training Schedule: Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Performance bonus Work Location: In person
(Astoria/LIC - Queens) Uniforms Today LLC SKILLS AND REQUIREMENTS: • Customer service/Admin experience • Quality focus and adaptability • Attention to details • Outstanding problem solving and resolving conflict skills • Excellent communication and listening abilities • Great at analyzing and maintaining information • Ability to multi-task, prioritize and manage time effectively • Positive attitude • High school diploma or equivalent; college degree preferred • Mondays-Fridays from 8:30am-5:00pm (some overtime work is seldom required) • 30-minute unpaid lunch break • Paycheck every Friday • Raise and bonus after 3 months • Holiday and vacation pay • Healthcare
We are seeking a motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products to customers. This is a customer-facing role that requires excellent communication and interpersonal skills. If you are passionate about sales and enjoy building relationships with customers, we would love to hear from you. Duties: Engage with customers in a friendly and professional manner Provide product information and demonstrate features to customers Assist customers in selecting the right products for their needs Operate cash register and handle cash transactions accurately Maintain a clean and organized sales area Collaborate with team members to achieve sales targets Follow up with customers to ensure satisfaction and address any concerns Requirements: Bachelor's Degree in related field Preferably have sales representative experience Knowledgeable or willing to learn to use Quickbooks and 2020 Design Software Basic knowledge of Microsoft Office Strong organizational skills to manage customer interactions and sales records Excellent phone etiquette and communication skills Familiarity with handling cash transactions Ability to perform basic math calculations for pricing and discounts Exceptional customer service skills to provide a positive buying experience Ability to work well under pressure and manage time effectively Bilingual: English-Chinese Bilingual Additional Description/Benefits: Base salary plus commission Paid holidays (Limited) Work hours: Monday - Saturday 8:30 AM - 6:00 PM Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 45 – 54 per week Benefits: Paid training Schedule: 8 hour shift License/Certification: Driver's License (Preferred) Ability to Commute: Maspeth, NY 11378 (Preferred) Ability to Relocate: Maspeth, NY 11378: Relocate before starting work (Required) Work Location: In person
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.
As we look to continue to grow and expand, we are currently interviewing to find new members. We are looking for other SPORTS-MINDED and COMPETITIVE people to join our close-knit team of WINNERS. Job Responsibilities: - Create brand awareness - Conduct face to face presentations - Implement sales and marketing strategies - Train and lead teams of people Requirements: - Strong work ethic - Unwavering attitude - Coachable mentality - Highly competitive nature
We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.
Are you looking for a career in customer service, leadership, business development, marketing or sales, but have little or no experience? Having a hard time getting your foot in the door with a successful, proven firm? We may be just what you're looking for. With recent expansion in the past few months, we are looking for new, energetic individuals who are looking for a career in management, not just a job! Our client base keeps getting bigger and better, making it imperative we find the right individuals to train for our entry level management positions. Our hands-on training would involve the following areas: business development; account management & coordination; sales; marketing; public/client relations; team/market development and campaign coordination - all of which lead into a management position. Some entry-level sales are involved, but as management training only. We provide a team of sharp, friendly professionals to represent our clients. • Individuals must be hard working, motivated and willing to learn • Must have excellent communication skills, be goal-oriented and ambitious • Willing to be trained from entry level to a management position. ***Openings are limited and immediate…… RECENT COLLEGE GRADS, CUSTOMER SERVICE, RETAIL, RESTAURANT & HOSPITALITY PROFESSIONALS ENCOURAGED TO APPLY!
We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Apply now!
Yura on Madison 1350 Madison Avenue, NY Between 94st and 95nd street (closer to 95th) We are seeking a counter-person/barista to join our team! Consistently serve excellent coffee drinks to guests, take customer orders, follow all standard operating procedures all while providing warm, knowledgeable service to guests! Great opportunity for a local resident looking for work! Compensation: Hourly (TBD) + Tips + OT Employment Type: Full-time ONLY Store Hours: Monday to Saturday from 7:30am – 4:00pm, CLOSED SUNDAYS. Schedule hours: TBD Responsibilities: *Organizes baked goods on the counter when bakery delivery arrives *Makes quality coffee and expresso drinks *Complete opening and closing side work checklist for daily shift *Help guests to make selections from food and beverage menus, explain any weekly specials, and answer all food preparation questions *Deal with guests complaints in a formal and appropriate manner *Maintain sanitation requirements up to standard. Keep work area clean and organized *Be a team player – support and assist your fellow team member whenever possible Skills & Requirements 1 year minimum experience as a barista preferred but not required. We are willing to train the right candidate. Ability to satisfactorily communicate English with guests, management and co-workers to their understanding Ability to be on your feet for extended periods of time and be able to carry 15 lb boxes. Perform other duties as requested by management Must be legal to work in the US to apply
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: Are you a “people person”? Can you work remotely (from home or elsewhere) while being part of a team? Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: Have a good work ethic Be coach-able and goal orientated Have integrity & ethics and pass a background check Possess excellent communication skills Want a "career" position, not just a "job", which offers promotions to management (optional) Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor • Benefits after 90 days including union membership • Stock options • Health benefits available • Promotions based on results not seniority for remote workers • Yearly incentive trip for 2 • Weekly productivity bonuses for remote workers All accepted applicants will be contacted back via email within 24-48 hours to schedule an initial virtual ZOOM interview as we need to fill these positions immediately.
Full job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person
We are a marketing company that handles various types of campaigns. As mentioned, we specialize in door-to-door, B2B (business-to-business), B2C (business-to-consumer), events, magazines, social media, and radio campaigns. Our approach depends on the specific needs of our clients; currently, we are focused on events. We operate in various areas across New York City, including the Bronx, Brooklyn, Queens, and Manhattan. Qualifications: -Accountable and coachable team player. -A passion for helping people achieve their financial aspirations. -Excellent verbal and written communication skills. -Commitment to excellence.
Overview: We are seeking a dedicated Customer Service Representative with at least 6 months of experience to join our team at the New York Lottery Customer Service Center. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing outstanding customer service. Responsibilities: Handle customer inquiries and complaints via phone, email, and chat. Provide accurate information about lottery products and services. Resolve customer issues efficiently and effectively. Maintain customer records and update account information as needed. Process orders, returns, and exchanges. Collaborate with team members to improve customer service procedures. Meet or exceed customer service metrics and performance standards. Assist with other administrative tasks as needed. Qualifications: Minimum of 6 months of customer service experience. Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to handle stressful situations with professionalism and patience. Proficiency in using customer service software and Microsoft Office. High school diploma or equivalent. Ability to work flexible hours, including evenings and weekends. Benefits: Competitive pay Health, dental, and vision insurance Paid time off Employee discounts Opportunities for career advancement Friendly and supportive work environment