Job Title: Vehicle Service Advisor
Location: 2311 Forest Avenue, Staten Island, NY 10303
Job Type: Full Time
Reports To: Service Manager
Job Summary
We are seeking a highly motivated Vehicle Service Advisor to join our team. The ideal candidate will be the bridge between customers and our service department, ensuring top-notch customer satisfaction while coordinating vehicle repairs and maintenance. If you have excellent communication skills, technical knowledge of automobiles, and a passion for customer service, we want to hear from you!
Key Responsibilities
Recommend preventive maintenance services based on manufacturer guidelines.
Inspect completed work to ensure it meets company and industry standards.
Qualifications & Requirements
Benefits
If you are passionate about the automotive industry and have a customer-first mindset, apply today and become a valued member of our team!
Location: 2311 Forest Avenue, Staten Island, NY 10303
Job Type: Full Time
Reports To: Service Manager
Job Summary
We are seeking a highly motivated Vehicle Service Advisor to join our team. The ideal candidate will be the bridge between customers and our service department, ensuring top-notch customer satisfaction while coordinating vehicle repairs and maintenance. If you have excellent communication skills, technical knowledge of automobiles, and a passion for customer service, we want to hear from you!
Key Responsibilities
- Customer Service & Communication
- Greet customers in a friendly and professional manner.
- Listen to customer concerns and accurately document vehicle issues.
- Provide detailed explanations of recommended services and repair costs.
- Maintain clear and consistent communication with customers throughout the service process.
- Ensure a positive customer experience by addressing concerns and following up post-service.
- Schedule appointments and manage the daily service workflow.
- Assign work orders to technicians based on their expertise and workload.
- Coordinate with the parts department to ensure timely availability of necessary components.
- Monitor the progress of repairs and update customers as needed.
- Prepare accurate and detailed repair orders and estimates.
- Ensure all service documentation is completed and recorded properly.
Recommend preventive maintenance services based on manufacturer guidelines.
Inspect completed work to ensure it meets company and industry standards.
Qualifications & Requirements
- Excellent communication, interpersonal, and organizational skills.
- Ability to multitask in a fast-paced environment.
- Valid driver’s license.
Benefits
- Competitive salary
- Paid time off and holidays.
- Employee discounts on services and parts.
If you are passionate about the automotive industry and have a customer-first mindset, apply today and become a valued member of our team!
- Experience
- Required
- Employment
- Full-time
2311 Forest Avenue, Staten Island, 10303, New York
Customer ServiceNew York
[point_of_interest, car_repair, establishment] • 1-10 Employees
Hiring on JOB TODAY since January, 2025
South Side Auto was started in 1994. We are a small shop servicing the community.
Paul FiorerossoActive 6 hours ago