170 Best admin Jobs in Boston, Massachusetts (October 2025) - page 3

Horizons for Homeless Children

HR Generalist-Benefits and Leaves Management

3 days ago

Roxbury

Job Description Our Mission Horizons for Homeless Children is a Boston-based non-profit dedicated to improving the lives of young children experiencing homelessness in Massachusetts. We help their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services. Our advocacy efforts extend our impact and advance our vision of ending homelessness among families with young children. Our staff of over 130 dedicated people are a passionate, diverse, and playful group. At Horizons, each team member is an important part of our mission. Summary of Position The HR Generalist at Horizons plays a critical role in supporting staff with compassion, consistency, and creativity, providing responsive and values-aligned HR support and services. This position is both strategic and transactional, finding ways to put our goals into action. This role is responsible for the administration and education of all benefit offerings, HRIS/employee systems and related processes, off boarding, and changes in employment. This role partners with the Senior Director of HR in maintaining and advancing the compensation structure, employee data and analytics, and staying current on market changes and trends. In addition, this critical position manages the leave and accommodation process for Horizons. This role involves maintaining a deep understanding of Horizons’ benefit programs and policies to educate employees, facilitate effective benefits communication, managing enrollments and changes, state and federal compliance, and ensuring payroll accuracy in collaboration with Finance. Responsibilities Benefits Management • Accountable for managing the benefit plan operations; provides interpretation of policy, trouble- shoots and delivers exemplary customer service, and ensures compliant, accurate and timely administration of all health and welfare, voluntary and paid time off plans and programs., • Ensure benefit plan enrollment transactions, including new hires, qualifying mid-year event changes and termination of coverage, are handled timely and accurately., • Assist in annual contract renewals and annual open enrollment activities for all plans., • Develop and present all benefit communications at new hire orientation and open enrollment., • Provide timely and effective resolution of sensitive benefit issues or questions (e.g., denied claims, eligibility issues, etc.) and interface frequently with benefit carriers, vendors and brokers., • Ensure invoices are received, audited, and properly coded., • Responsible for accuracy of benefit vendor feeds, reporting requirements, paycheck premium withholdings, non-discrimination testing, and plan audits across all plans and programs ; including enrollment of eligible dependents., • Responsible for managing all aspects of the professional development benefit program., • Assist with annual notifications as required by ERISA, the DOL, and regulatory bodies., • Identify and implement process improvements to streamline benefits administration., • Maintain benefit information in Paycom ensuring that Paycom is utilized to the fullest extent possible. Lead the HR team as the Benefit Paycom expert., • Identify and participate in select benefit surveys to inform trends and future strategy., • Support the Finance team in conducting biweekly payroll quality checks, ensuring accurate capture of benefit changes, paid leave, and employee data updates. Retirement Plan Management • Manage the 403(b)-retirement plan; ensure all retirement plans are administered in compliance with federal and state regulations and Horizons policy., • Ensure retirement plan enrollments and changes are processed timely with plan administrator., • Oversee regular plan audits in collaboration with plan administrator and recordkeeper., • Support an active Retirement Investment Committee., • Counsel and communicate retirement plan information to staff; coordinate and/or deliver employee education on financial health, saving for retirement, family budgeting, etc., • Oversee annual non-discrimination testing. Employee Communication and Education, • Serve as the primary contact for inquiries regarding compensation, benefits, HRIS, and processes, providing follow-up, resolution, or referrals to the appropriate source., • Partner with the Senior Director of HR in maintaining and advancing the compensation structure, periodically updating the structure and guiding documents as necessary., • Identify and complete annual surveys, maintaining a well-organized filing system of all survey data to inform our compensation structure., • Administer compensation changes in HRIS., • Maintain compliance with pay transparency laws in Massachusetts, including submitting required compensation data reports according to deadline. Leaves of Absence, Disability and Accommodation Management • Serve as the point-of-contact and provide support and compassion to staff navigating the leave/accommodation/ADA process., • Ensure staff leaves of absence are administered in compliance with federal, state and jurisdictional requirements; this requires regular oversight of eligibility determinations, leave and pay entitlements awarded by the state, and vendors for FMLA, MA-PFML, other state leaves as applicable, STD and LTD., • Collaborate with HR colleagues on sensitive leave of absence and related employee relations-related issues; keeps supervisors informed of the status of their staff on leaves., • Determine and educate staff of their options when they reach the end of their leave entitlement and before termination of employment; this might include leave as an accommodation, job reassignment or other alternative accommodations., • Assist with the development and rollout of return to work, light duty, medical management and/or other related policies and programs., • Ensure Workers Compensation documents are up to date, files claims, including processing and submitting all required forms to Worker’s Compensation administrator., • Ensure that short- and long-term disability benefits are accurately set up and awarded by carrier administrator(s)., • Support the development and updating of HR leave policies and procedures., • Maintains up to date knowledge on all state and federal laws and regulations concerning the administration of FMLA, PFMLA, ADA, and short and long-term disability, and ensure Horizons policies, practices, and processes are in compliance., • Maintain active leave and accommodation data dashboard and metrics, regularly communicating the impact on staffing to managers and leadership., • Partner in the development, enhancement, and execution of HR programs, goals, and projects to support the organization's overall operations and objectives., • Contribute to the development and delivery of new hire orientation., • Build trusting relationships with staff members and leaders at all levels of the organization; serve as a credible resource on all areas of accountability., • Assist in updating and revising policies and procedures., • Respond to department emails, phone calls, tickets, and provide excellent customer service., • Analyze all areas of HR to identify areas for improvement and make recommendations. Education & Experience • A minimum of 4 years of relevant professional HR experience, • Minimum of 3 years’ experience managing and administering employee benefits plans and programs, leaves of absence and disability programs, • Advanced experience with online benefits systems and processes, including carrier file feeds, and HRIS required. Experience with Horizons’ current systems a plus (Paycom, BCBS, HRC Total Solutions, Colonial, TruStage), • Demonstrated experience leading process improvement projects Knowledge, Skills & Abilities, • Proficient in generating and analyzing reports related to benefits, payroll, and HR data, leveraging insights to formulate informed recommendations., • Meticulous attention to detail and strong time management skills, ensuring accurate and timely outcomes while adapting to changing priorities and able to manage multiple projects to deadline., • Self-motivated and proactive, capable of working independently while seeking assistance when necessary., • Skilled in problem-solving and conducting thorough research to find effective solutions., • Excellent interpersonal skills with a customer-centric approach, flexibility, and a collaborative mindset in a dynamic work environment focused on continuous improvement., • Effective communicator, adept at conveying complex information simply and clearly in both verbal and written formats., • Advanced in computer and technology skills, including Canva and MS365 Excel, Forms, PowerPoint, and PowerBi, with a readiness to acquire new database management and application skills as needed., • Adaptable and skilled in prioritizing tasks based on critical thinking and assessment of situational demands., • Experience working in nonprofit or education (with teachers) environments preferred., • HR certification (PHR or SHRM-CP) a plus., • Committed to fostering a diverse and inclusive workplace culture., • Passionate about advancing Horizons' mission and embodying core values of Collaboration, Inclusivity, Innovation, and Passion., • Demonstrates core competencies that are critical to success across Horizons (Communication, Collaboration, Cultural Competency, Growth Mindset, and Mission-Driven Excellence). Workspace This is a 40-hour-a-week, full-time position. This position requires 4 days onsite and 1 day work from home. The work you will perform is largely sedentary, taking place at a desk in a cubicle, in an office, working alongside others. There is a large staff room with indoor and outdoor space for breaks as well as a designated quiet room. Our beautiful office space is located: Edgerley Family Horizons Center at 1785 Columbus Ave, Roxbury, MA. This position requires the employee to comply with all applicable federal, state, local and company policy concerning immunizations, employment physical/screening, and Background record check. Starting salary range, compensation, and benefits $74,000 – $79,000 is the starting salary range for this admin role. Your starting salary will fall within that range depending on your competencies, experience, and skillset. Your total compensation package includes the following benefits: • Health coverage options designed to be as comprehensive and affordable for you as possible, with Horizons covering between 70-75% of premiums (a value that ranges from an additional $10,000 –30,000 per year based on your enrollment choices)., • While you have a choice between an HMO and PPO plan for medical coverage, most employees pay $99 for individual, $199 for 2-person, or $314 for family coverage per biweekly paycheck and never pay more than $300 individual or $600 for 2-person/family toward deductibles., • Visit The Benefits of Working at Horizons for more details on the rest of our benefits packageCompany DescriptionAbout us Horizons for Homeless Children (Horizons) is a local non-profit dedicated to improving the lives of young homeless children in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services. Our staff is a dedicated, diverse, and playful group, ranging from 100 to 120 folks. At Horizons, each team member is an important part of our mission.About us\r\n\r\nHorizons for Homeless Children (Horizons) is a local non-profit dedicated to improving the lives of young homeless children in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services. Our staff is a dedicated, diverse, and playful group, ranging from 100 to 120 folks. At Horizons, each team member is an important part of our mission.

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