Veterinary Assistant
27 days ago
San Jose
Job Description Seeking a Skilled and Passionate Vet Assistant! Willow Glen Pet Hospital is seeking an enthusiastic and dedicated Veterinary Assistant to join our team. Our hospital is fast-paced; therefore, we need an individual who is knowledgeable, energetic, multi-task oriented, and has a true passion for helping pet patients as well as clients. Client satisfaction is one of our main motives. Our hospital has three doctors and provides general practice care to cats and dogs. We promote and thrive on communication and teamwork, which are key to maintaining a positive work environment. Willow Glen Pet Hospital has been proudly independent for over 10 years, built on lasting, trusted relationships with our clients and their pets. Candidates must be comfortable and confident with expected assistant/tech duties, including, but not limited to: patient restraint, client relations (phone and in person), preparing patients for surgery (blood draws, IV catheter placement, etc.), assisting in surgical procedures, diagnostic imaging (radiographs), medication administration, scheduling, and maintaining a clean work environment. The current staff is very cohesive and knows how to work independently as well as with each other. Ultimately, we would love to continue this trend with any future hires. Apply today and take the next step in your veterinary career with us! Work Hours: • Mon through Fri: 8:00/9:00 AM to 6:30/7:00 PM, • Sat: 8:00 AM to 6:00/6:30 PM (candidates must have the flexibility to work at least 2 Saturday shifts per month) Clinical Duties/ • Monitors animals recovering from surgery and notifies veterinarians of any unusual changes or symptoms., • Performs hygiene-related duties, such as bathing animals, brushing or cutting hair, ear cleaning, and trimming nails., • Exercises animals or provide them with companionship., • Prepares feed for the animals according to specific instructions, such as diet lists or schedules., • Examines animals to detect behavioral changes or clinical symptoms indicating illness or injury., • Provides emergency first aid to sick or injured animals., • Performs dental work, such as cleaning and polishing teeth and full mouth x-rays., • Prepares treatment rooms and animals for surgery, such as shaving surgical areas., • Cares for and monitors the condition of pets recovering from surgery, ensuring they are comfortable, clean, and recovering well., • Administers medication and immunizations to animals as prescribed by veterinarians., • Fills medication prescriptions as prescribed by veterinarians., • Assists with the euthanasia of animals or disposal of corpses., • Prepares surgical equipment and passes instruments or materials to veterinarians during surgical procedures., • Assists veterinarians in examining animals to determine the nature of illnesses or injuries., • Takes animals into treatment areas and assists with physical exams or procedures., • Assists in restraining animals safely and compassionately during examinations, procedures, and treatments., • Collects, prepares, and labels laboratory specimens such as blood, urine, or feces for testing., • Prepares examination or treatment rooms by stocking them with appropriate supplies., • Assists in maintaining the overall cleanliness and organization of the clinic., • Cleans and sanitizes animal holding areas, cages, surgery suites, examination rooms, or animal loading or unloading facilities to control the spread of disease., • Cleans, sterilizes, and maintains instruments, equipment, machinery, or materials to ensure proper working conditions., • Assists with inventory management by tracking and requesting supplies as needed., • Maintains accurate patient records, updating details of treatments, medications, and test results., • Documents all medical conversations had with clients., • Records information relating to animal genealogy, feeding schedules, appearance, behavior, or breeding., • Ensures all forms, such as client forms and waivers, are completed accordingly., • Creates a positive experience for both the pet owners and their pets., • Greets clients and their pets upon arrival and makes them feel welcome., • Answers phone calls, responds to inquiries, schedules appointments, manages follow-up communications, and provides information about the clinic's services., • Discusses and updates clients on their medical health, post-operative status, and post-visit care for their pets., • Educates and advises pet owners on animal health care, behavior problems, and nutrition., • Handles any client concerns with empathy and professionalism., • Involves a management team member to prevent escalation or when necessary., • Follows/performs any other job-related instructions and duties requested by anyone authorized to give instructions or assignments., • Genuinely enjoys and shows compassion when working with animals and can deal with them even when they are stressed, ill, or in pain., • Can multitask, manage time effectively, and remain focused on individual tasks., • Possesses excellent interpersonal, communication, and customer service skills., • Is well-spoken and approaches his/her job duties in a mature manner., • Conducts oneself respectfully, confidently, friendly, professionally, and positively, even when stressed., • Will not share or discuss sensitive or confidential information and personal financial information of others or the practice with coworkers, clients, or vendor reps as long as you are an employee., • Can stay calm and efficient during stressful situations or a medical crisis., • Maintains professional conversations (no gossiping) while working with clients, vendor reps, doctors, and staff members., • Understands all vaccinations, core vs. elective, and vaccine protocols, explaining their pets' needs/ requirements well to clients., • Must possess one of the following: High school diploma or equivalent (for example, GED), Associate degree, other 2-year degrees, or some college courses, or Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production), • Minimum of 2 years of experience in the veterinary/medical setting as a veterinary assistant/tech., • Prolonged periods of standing, reaching, bending, and lifting., • 401(k) plan, Paid Time Off, Paid Sick Time, Paid Holidays, health/vision/dental insurance, discounted pet care, and uniform stipend., • Regular full-time and part-time employees are eligible (some benefits for part-time employees are prorated based on work hours).