¿Eres empresa? Contrata bank teller candidatos en New York, NY

Impact Delivers an exceptional customer experience while enhancing the bank's reputation and profitability. Responsibilities • Process all paying and receiving transactions, including cash vault activities, accurately and promptly., • Provide exceptional customer service by resolving concerns efficiently., • Respond to customer inquiries via in-person, phone, or email with proper follow-up or escalation., • Examine negotiable items to determine funds availability and complete hold notices., • Identify referral opportunities by reviewing client profiles and connecting them with platform personnel., • Balance cash drawers daily, maintaining accuracy in cash vault levels., • Ensure ATMs are properly supplied and serviced daily., • Complete and maintain all assigned reports and logs diligently., • Actively engage in community activities. Ancillary Duties • Ensure adherence to bank policies and state/federal regulations., • Provide cross-functional support within the department and bank as needed., • Perform supportive tasks related to essential job functions, adaptable based on circumstances. Training Participate in mandatory regulatory compliance and career enhancement training. Skills Required • Proficiency in English, Cantonese, Mandarin, or Hindi preferred., • Strong reading, writing, grammar, and math skills., • Excellent interpersonal and communication skills., • General knowledge of banking procedures and regulations., • Moderate PC skills, including Microsoft Office proficiency. Physical Demands • Primarily sedentary role with occasional lifting of files/materials up to 20 lbs., • Work in an office environment with frequent public interaction. Education/Training • High school diploma or equivalent, preferably with a business curriculum focus. Experience • Minimum of one year of customer service experience required.

Impact Deliver exceptional customer service at each touch point, enhancing the Bank’s reputation and bottom line. Engage customers and contribute to branch and Bank success. Responsibilities • Provide outstanding customer service to customers, partners, and prospects by tailoring solutions and fulfilling needs., • Process all paying and receiving transactions accurately and timely, including cash vault activities., • Comply with internal policies, procedures, and regulatory requirements., • Support branch growth goals and business development plans. Essential Functions 1. Greet customers proactively and provide a one-stop service experience., 2. Identify customer needs and offer appropriate bank products and solutions., 3. Promote and sell Ponce products and services such as deposits, loans, and cash management., 4. Respond to customer inquiries and act as a liaison with other departments to ensure satisfaction., 5. Onboard new customers, open accounts, and complete all related documentation., 6. Complete transactions using traditional and alternative channels, such as smart ATMs and teller stations., 7. Process wire transfers and promote self-service options to enhance experiences., 8. Coordinate customer calls and follow-up meetings to provide value-added services., 9. Collaborate with other departments to provide referrals., 10. Complete assigned training on time., 11. Ensure compliance with all policies and regulatory requirements. Ancillary Functions • Ensure adherence to Bank policies and federal/state regulations., • Provide cross-functional support to other areas where needed., • Perform supportive tasks related to essential job functions. Mandatory Training Curricula Participate in required compliance and career enhancement training. Skills • Proficient in English; Spanish required., • Strong reading, writing, grammar, and mathematical skills., • Good interpersonal and communication skills., • General knowledge of retail banking procedures and regulations., • Familiarity with banking regulations and moderate PC skills., • Self-motivated with a desire for sales., • Comfortable with technology, including smartphones and online banking. Physical Demands/Working Conditions • Ability to travel to multiple branches if needed., • Typical office environment; able to lift 25 pounds., • May require standing for long periods., • Available to work Monday to Sunday as per business needs. Education/Training High school diploma or equivalent with a business emphasis. Experience Minimum of two years of related experience required.