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Job Description Position Summary: This position will lead a community-based team of staff with supervisory support, to increase community access to behavioral health and wellness resources, linkages to care, and support for an assigned region of Philadelphia. They will be responsible for gaining a greater understanding of the specific behavioral health & wellness needs within the community and for CWEU’s implementation of regional outreach and engagement efforts. This position will deepen DBHIDS’ engagement and connection with community by building ongoing relationships with key community stakeholders, providing community education on behavioral health and wellness resources, and facilitating community access to services. This position is currently grant-funded through December 2027. Additional steps are being taken to sustain the position beyond this period. Duties and Responsibilities: • Lead a community-based team’s outreach and engagement efforts including but not limited to, facilitating connection with key community stakeholders, participation in community events, community meetings, and on-foot outreach, and provision of presentations on behavioral health and wellness resources., • Assist individuals and organizations with information, referrals, and warm hand-offs to connect with behavioral health and wellness-related resources., • Provide guidance and assistance for team members in identifying and connecting with behavioral health and wellness resources., • Provide leadership, coordination, support, and field supervision to a team of staff with lived experience., • Assist with coordination of weekly schedules of staff with lived experience., • Attend all mandated training sessions, • Provide consistent individual check ins and facilitate Team Staff meetings with supervisory support, • Participate in the new hire on-boarding process through field shadowing and weekly check-ins throughout the new hires probationary period, • Establish and expand relationships with targeted community stakeholders in designated regions of the city including, but not limited to, elected officials’ offices, libraries, recreation centers, faith and spiritual institutions, business associations, government agencies, community-based organizations, and behavioral health providers., • Consistently complete data entry for regional team’s community engagement work, • Assist with coordination of behavioral health related activities in the community as needed, • Foster greater engagement and increase participation for DBHIDS in the community, • Increase and enhance dissemination of behavioral health information including provision of community-based presentations on DBHIDS, crisis, and behavioral health and wellness resources, • Identify priority issues and raise team and community related concerns with CWEU Supervisor, • Work a flexible schedule that allows for evening and weekend hours as needed Skills Required: • Working knowledge of behavioral health and intellectual disabilities population and the provider communities, • Ability to lead and support teams of individuals with lived experience, • Ability to build collaborative relationships with internal and external stakeholders, • Excellent verbal and written communication skills, • Creative, analytical, and possess keen problem-solving ability, • Relates to staff at all levels of responsibility, • Relates to community members, • Excellent organizational skills, • Excellent computer skills (Word, Excel, PowerPoint, Outlook), • Keen awareness of political concerns as they arise and effective decision making of when to elevate to CWEU Supervisor and DBHIDS leadership Physical Demands: • Ability to physically perform the duties and to work in the environment conditions required of the position, • Ability to travel and navigate on public transportation, • Ability to sit for at least one (1) hour at a time and to use a computer, • Ability to lift up to 20 lbs. when handling supplies Education and Experience: • Associates Degree in Behavioral Health or related field required, Bachelor’s Degree in Social Work or related field preferred, • Two (2) years of experience in behavioral health field required, • Two (2) years of experience supervising, mentoring or leading teams preferred, • Familiarity with Philadelphia behavioral health system, continuum and levels of care, and community stakeholders, • Bilingual preferred (i.e., Spanish, Chinese – all dialects, Vietnamese, Russian, Arabic, Haitian Creole) OR, • Any equivalent combination of education and experience determined to be acceptable by Program Leadership Essential Functions: • Ability to work independently and operate with minimal supervision in an off-site location, • Lead a team of community-based staff to increase community access to behavioral health and wellness resources, linkages to care, and support for an assigned region of Philadelphia, • Provide field supervision, guidance, and support for staff members with lived experience, • Work with the community to gain a greater understanding of the specific behavioral health needs and available services within the community, • Establish and expand relationships with targeted community connections to foster greater engagement and increase participation for DBHIDS in community Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description Position Summary: The Supervisor of Trauma Informed Peer Services (TIPS) will lead the development of the implementation plan and the day-to-day oversight of a peer support program to expand culturally and linguistically responsive peer support access citywide. This position will be focused on communities in Philadelphia at risk of experiencing multiple incidents of trauma; specifically: (1) immigrant and refugee communities, and (2) communities impacted by high rates of gun violence. This position will provide supervision and support to certified and non-certified peer staff including Certified Peer Specialists (CPS), Certified Recovery Specialists (CRS), or Community Health Workers (CHW) as well as Peer Ambassadors with lived experience. The TIPS Supervisor will provide trauma informed leadership, coordination, and education to provide greater access to behavioral health support, guidance, and linkages to culturally appropriate care on a community level. This position will commit to community advocacy while ensuring a safe and healthy environment for the team and community members. This position may work up to 75% out of the office and in various culturally diverse community settings. This is a grant-funded position through December 2027. Additional funding will be sought to extend the position, but funding cannot be guaranteed. Duties and Responsibilities: • Plan, develop, and oversee the day-to-day implementation of trauma-informed peer programming to address behavioral health, trauma, and wellness related needs in culturally and linguistically responsive ways., • Deliver trauma-informed peer support with diverse communities including facilitation of Wellness Recovery Action Plan (WRAP) sessions, promote hope, assist with linkages to care, and more., • Provide supportive supervision and guidance to diverse certified and non-certified peer support staff and Peer Ambassadors with lived experience ensuring that staff receive trauma-informed support and assistance supporting community stakeholders impacted by trauma., • Build and maintain a strong functional team through effective training, performance management, coaching, team building, and regular field-based debriefs, • Oversee community outreach and engagement, data collection and data analysis to inform program strategy and continuous quality improvement., • Establish and expand DBHIDS relationships with city agencies, community-based organizations, neighborhood groups, faith-based partners, behavioral health providers, and other stakeholders to align and coordinate DBHIDS efforts., • Develop and manage community outreach and engagement program proposals including budget development, vendor identification, and expense monitoring, • Prepare written reports and deliver presentations related to field-based initiative activities and outcomes., • Define and model advocacy for peer support specialists, including advocating for organizational changes that support peer roles and equitable access to services., • Develop peer skills for disclosing personal experience with the goals of inspiring hope, developing trust and rapport, and fostering strengths., • Practice effective, non-judgmental, and empathetic listening while holding staff accountable for their job duties and professional expectations., • Continually participate in DBHIDS activities in the community to connect with community members and maintain an understanding of the needs of the diverse communities., • Develop wellness and safety plans and protocols for the TIPS project, • Provide guidance to certified and non-certified peer staff providing peer support services and helping the community in accessing culturally appropriate behavioral health resources, linkages, and support., • Model self-care, set appropriate boundaries, and an authentic belief in recovery through language, attitude, and actions., • Invite ongoing feedback on personal and staff practice of cultural humility., • Work a flexible schedule, including evenings and weekends, and spend significant time in community settings and various culturally diverse neighborhoods in Philadelphia, • Duties not otherwise specified. Skills Required: • Knowledgeable of trauma informed systems of care related to gun violence, and immigrant and refugee communities., • Knowledgeable of behavioral health systems, peer culture in Philadelphia, and the Peer Support Toolkit., • Knowledgeable of core peer roles and values identified in: o National Ethical Guidelines and Practice Standards/National Practice Guidelines for Peer Supporters. International Association of Peer Supporters (iNAPS). o Substance Abuse and Mental Health Services Administration (SAMHSA) Core Competencies for Peer Workers in Behavioral Health Services. • Excellent supervisory skills, including ability to motivate and inspire staff., • Ability to foster collaboration, build consensus, inspire a shared vision, and support peer staff in community-facing outreach settings. and inspire a shared vision., • Ability to work well with diverse groups of individuals and organizations., • Ability to interact with staff and people at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism., • Excellent written and verbal communication skills, • Able to work well independently and within a team., • Ability to plan, coordinate, and monitor field-based community engagement, peer outreach, warm handoffs, and follow-up activities., • Understands and executes duties with minimal direction., • Proficient in Microsoft Office, Outlook, Word, Excel, PowerPoint and Zoom., • Keen awareness of political and community concerns related to safety, trauma and the ability to address them appropriately at the community level., • Bilingual proficiency preferred (e.g., Spanish, Chinese) Education and Experience: • Master of Social Work, Public Health, or related field preferred, bachelor’s degree of Social Work or related field required., • Four (4) years of experience in behavioral health or related field, • Minimum of two (2) years supervisory experience required, • Familiarity with Philadelphia behavioral health system, continuum, and levels of care., • Experience working with communities impacted by trauma, • OR any equivalent combination of education and experience determined to be acceptable. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodation on a case by case basis in accordance with the law.

Job DescriptionSUMMARY The Teller I position provides frontline banking services to customers in a courteous, accurate, and efficient manner. The Teller I role supports the overall operations of the branch while maintaining compliance with bank policies and federal/state banking regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Process a variety of transactions including deposits, withdrawals, loan payments, official checks, and money orders., • Verify cash, checks, and endorsements, • Deliver exceptional customer service, greet customers warmly, handle inquiries, and resolve routine issues., • Cross-sell bank services and refer customers to appropriate staff for additional assistance or services., • Maintain, balance, and reconcile individual cash drawer daily., • Settle and service ATM and coin machines, prepare coin and currency shipments., • Assist with opening and closing of vault, verify cash, and manage daily vault operations., • Perform end-of-day balancing for teller drawer, coin machine, ATM, and vault., • Maintain and audit various reports (Teller Daily Cash, CTR, Reg CC, ATM Settlements, etc.)., • Ensure adherence to established bank policies, procedures, and security guidelines., • Perform safe deposit access duties, verify customer identity, and maintain records., • Process address changes, check orders, wire transfers, stop payments, levies/garnishments, and other banking services., • Support marketing initiatives by handing out flyers and promoting new products., • Perform occasional tasks such as cleaning coin/count machines and assisting with branch events., • Participate in audits of teller drawers and ATM systems., • Perform other duties as assigned. SKILLS AND COMPETENCIES • Strong interpersonal and communication skills., • High attention to detail with the ability to work accurately under pressure., • Proficient in basic math, Microsoft Office, and core banking systems., • Ability to follow instructions, bank procedures, and exercise good judgment in standardized situations., • Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required., • Treats people with respect and dignity., • Demonstrates professionalism and cultural sensitivity., • Maintains integrity and ethical behavior., • Builds trust and upholds organizational values., • Accepts accountability for actions. Page Break SUPERVISORY RESPONSIBILITY N/A EDUCATION AND EXPERIENCE REQUIREMENTS • High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred., • Minimum 6 months of teller, banking, or customer service experience preferred., • Cash handling experience strongly recommended. WORK ENVIRONMENT This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions. PHYSICAL REQUIREMENTS • Ability to stand for long periods (up to 70% of shift)., • Frequent use of hands and fingers for cash handling, typing, writing, and using standard office equipment such as computers and phones., • Prolonged periods of computer use and viewing of computer screen., • Frequent walking, bending, stooping, squatting, pulling and reaching., • Frequent lifting and moving of coin and cash bags up to 50 pounds. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties. TRAVEL • No regular travel. Occasional attendance at local events may be required., • Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. BENEFITS 401K match medical, dental, vision insurances three weeks paid-days-off paid holidays commute benefit FSA - health, dependent care employee discounts

Job DescriptionDescription: About the Role • Estimated first-year earning potential: $45,000 -$55,000, based on individual sales performance., • Commission-based compensation with uncapped earning potential and a guaranteed minimum., • Training pay of $18.00 per hour for the first 6 weeks., • Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise., • Meet with individuals and families to understand their needs and provide consultative guidance on available products and services., • Build a sales pipeline through inbound leads, walk-ins, referrals, proactive prospecting, networking, and community outreach., • Maintain customer relationships, manage follow-up activity, and track leads, customer activity, and sales opportunities through HubSpot CRM. The Sales Counselor at Everstory Partners is a relationship-focused sales professional who helps individuals and families make important funeral and cemetery decisions with confidence and care. This role combines consultative sales, B2C sales, business development, lead generation, prospecting, and community outreach to build strong customer relationships and develop new business. Sales Counselors manage leads and customer activity through HubSpot CRM, guide families through purchasing decisions, and earn commission based on individual sales performance. Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. Our role is to serve as a steady presence, providing guidance to families while helping them honor and celebrate the life and legacy of the person who has passed. Your Day to Day • Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services., • Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise., • Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach., • Respond to inbound leads, customer inquiries, and walk-in opportunities. • Conduct follow-up with prospective customers throughout the sales process., • Develop long-term relationships with customers, families, and members of the local community., • Explain products, services, pricing, and available options in a clear and compassionate manner., • Guide customers through purchasing decisions and complete required sales contracts and documentation., • Use HubSpot to manage leads, customer relationships, appointments, follow-up activity, and sales opportunities throughout the sales process., • Attend funeral and memorial services as appropriate to support families., • Participate in community events, networking opportunities, and offsite customer appointments., • Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience. Requirements: Education and/or Experience • High School Diploma or equivalent required., • One year of experience in sales, including outside sales, B2C sales, sales consulting, customer service, business development, account management, or other relationship-based roles preferred., • Experience using CRM (Customer Relationship Management) software, including HubSpot, Salesforce, Microsoft Dynamics, or similar sales and lead-management platforms preferred., • Comfortable working in a commission-based, performance-driven sales environment, including prospecting, lead generation, and developing new business., • Strong sales communication, relationship-building, negotiation, consultative selling, and customer service skills. • Strong organizational and time-management skills with the ability to manage multiple sales leads, customer appointments, prospects, and follow-up activities., • Bilingual or multilingual proficiency is a plus, particularly in Spanish, Chinese (Mandarin or Cantonese), Tagalog/Filipino, Vietnamese, or Arabic., • Comfortable using email, Microsoft Office, and other common business applications., • Ability to maintain discretion and confidentiality when handling sensitive customer and family information., • Availability to work occasional evenings, weekends, and holidays based on business needs., • Must possess a valid driver's license and have access to a personal vehicle for local customer appointments, community outreach, and networking events. Mileage reimbursement is provided for eligible business travel., • Must obtain and maintain all applicable state-required licenses or registrations within 60 days of employment, or within the timeframe required by applicable state law. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: • Medical, Dental, Vision, Life, AD&D and STD Insurance, • Tuition Reimbursement • Anniversary Award for each year of service, • Career Advancement and Training - Aspiring Managers Program, • Everstory Cares - Employee Assistance Fund, • Legend Award Program, • Funeral and Cemetery Benefits, • Employee Referral Bonus, • 401k with Company Match Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire. #EverstoryCareers

Job DescriptionBilingual Recruiter/Account Manager (Spanish–English)Shift: 8:30AM - 5:00PM, Monday to Friday Payrate: $25-$30/hr, depend on experience Location/s: 6411 Castor Avenue, Philadelphia, PA 19149 10745 Haldeman Ave, Philadelphia, PA 19116 We are seeking many motivated Bilingual Recruiter/Account Managers to support recruiting, client relationship management, and HR functions at several of our locations in Northeast Philadelphia. This role is ideal for someone who loves connecting with people, thrives in a fast-paced environment, and enjoys both recruiting and building strong client partnerships. Key ResponsibilitiesRecruiting & Employee Relations: • Recruit, screen, and onboard candidates for industrial, warehouse, administrative, and professional roles., • Conduct interviews and communicate with candidates in both Spanish and English., • Manage the full recruiting cycle: sourcing, interviewing, placement, onboarding, and follow-up., • Create, update, and post job ads on job boards, social media, and other recruiting channels., • Build strong community relationships by networking with local workers and community organizations., • Host recruiting events and job fairs to attract new talent., • Conduct orientation sessions and ensure employee compliance with company policies and procedures., • Monitor employee performance and provide coaching, feedback, or corrective action as needed., • Maintain accurate records of recruitment activities, employee information, and performance evaluations., • Assist employees with benefits enrollment and respond to benefits-related inquiries., • Update and maintain candidate records within an HRIS system (Avionté experience is a plus). Account Management & Client Relations: • Serve as the primary point of contact for assigned client accounts., • Build and maintain strong relationships with clients through regular communication and site visits., • Understand client staffing needs and develop recruiting strategies to support workforce demands., • Coordinate employee placements, attendance, performance concerns, and workforce planning with client representatives., • Conduct client check-ins to ensure satisfaction with staffing services and identify opportunities for growth., • Resolve client and employee concerns promptly and professionally., • Assist with new business development efforts, referrals, and expansion opportunities within existing accounts., • Collaborate with management to improve service levels, retention, and client satisfaction. Qualifications: • Fluent in Spanish - English, Vietnamese-English or Chinese-English, • Minimum 3 years of recruiting, staffing, account management, or client service experience., • Experience recruiting for light industrial, warehouse, administrative, and professional positions preferred., • Proficiency with HRIS systems; experience with Avionté is a plus., • Strong relationship-building and customer service skills., • Excellent communication, organizational, and multitasking abilities., • Ability to manage large hiring volumes while maintaining strong client relationships., • Team-oriented but able to take initiative and work independently., • Valid driver's license and reliable transportation preferred. Onsite Personnel is an equal opportunity employer committed to hiring a diverse workforce in an inclusive culture environment. Onsite Personnel does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.

Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners, and the community we serve through face-to-face, virtual, and telephonic interactions. Face-to-face will encompass grass roots marketing and field sales community events, as well as visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: • Total compensation package (base pay + commission with guarantee) could exceed 123k depending on experience and location., • Medical, dental, vision and a variety of other supplemental insurances, • Paid time off (PTO) & paid holidays, • 401(k) retirement savings plan, • Tuition reimbursement Required Qualifications: • Ability to have daily face to face interactions with prospective members in the field is required for this position., • Bilingual with the ability to speak, read and write in English and Chinese or Korean without limitations or assistance., • Active Health Insurance license or ability to obtain prior to the start date., • Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources., • Experience with Microsoft Office products such as Excel and Outlook., • This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position., • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested., • Satellite, cellular and microwave connection can be used only if approved by leadership., • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information., • Must reside within the assigned territory/county. Preferred Qualifications: • Active Life and Variable Annuity Insurance license., • Associate's or Bachelors' degree., • Prior experience in TEAMS and PowerPoint., • Experience engaging with the community through service, organizations, activities, and volunteerism., • Experience selling Medicare products., • Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance., • Prior experience in public speaking and presentations. Additional Information: • Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government., • Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: Will be the first three to four weeks of employment and attendance is mandatory. Interview Format: As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours: 40 Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $35,000 - $48,200 per year. This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Position Summary The Area Operations Support Supervisor plays a critical role in supporting regional store operations by driving execution of corporate initiatives, analyzing operational performance, and improving efficiency across stores. This role partners closely with regional operations leadership and cross-functional teams to ensure operational excellence, data-driven decision-making, and consistent execution of company standards. Key Responsibilities Operational Initiatives Execution & Performance Diagnostics • Track and monitor the execution of regional operational initiatives and corporate programs on a quarterly basis, • Collect, consolidate, and analyze operational data to ensure effective implementation of company strategies at the regional level, • Identify operational gaps, risks, and improvement opportunities through data analysis and store feedback, • Develop actionable solutions tailored to local market conditions and drive execution with cross-functional stakeholders New Product Launch & Campaign Management • Coordinate pre-launch readiness for new products, including materials preparation, training support, and system setup, • Monitor post-launch performance and conduct data-driven reviews to optimize future product and promotional strategies Inventory & Materials Management • Support regional inventory tracking and reporting processes, • Maintain and monitor locally sourced materials and supplier-related information, • Provide insights and recommendations to improve supply chain efficiency and operational effectiveness Labor & Workforce Efficiency Analysis • Assist in monitoring labor hours and workforce utilization across the region, • Analyze labor efficiency metrics (e.g., labor cost, productivity) and provide actionable insights to operations leadership, • Support initiatives aimed at optimizing labor allocation while maintaining operational standards Financial & Margin Analysis (P&L Support) • Prepare and deliver weekly and monthly gross margin reports for the region, • Monitor financial performance, identify variances, and partner with operations to implement corrective actions, • Maintain and enhance margin calculation tools to support franchise/partner store financial management capabilities Meeting Coordination & Execution Follow-Up • Organize and facilitate regional operations meetings, • Prepare data and materials in advance and document clear meeting minutes, • Track follow-up actions to ensure accountability and completion of key initiatives Systems & Operational Infrastructure Management • Manage system access and permissions based on business needs to ensure data accuracy and security, • Coordinate updates to operating hours across digital platforms (e.g., app, online ordering systems), • Support store setup needs, including email account creation and maintenance of operational tracking tools Partner Relations & Compliance Support • Assist in managing partner/franchise compliance with company policies and operational standards, • Support documentation and communication related to policy violations, including issuance of formal notices, • Prepare and distribute periodic compliance summaries to maintain operational discipline and transparency Cross-Functional Store Experience Program • Organize and coordinate store immersion programs for corporate and support functions, • Enhance cross-functional understanding of store operations and improve collaboration between teams Qualifications • Education & Experience: Bachelor’s degree or above; minimum of 3 years of experience in F&B operations, retail operations support, store management, or supply chain-related roles • Bilingual Communication: Fluency in both English and Mandarin Chinese required, with strong written and verbal communication skills to collaborate with global headquarters and local teams • Data & Analytical Skills: Advanced proficiency in Excel or Google Sheets; ability to independently analyze data and generate actionable reports (weekly/monthly) Strong analytical mindset with the ability to identify trends and recommend solutions • Project Management: Proven experience leading or supporting regional or cross-functional projects Highly organized with strong attention to detail and execution discipline • Mobility: Valid U.S. driver’s license preferred; ability to travel within the region for store visits and meetings as needed Work Environment & Expectations • Fast-paced, multi-unit retail/food service environment, • Requires strong cross-functional collaboration and adaptability, • Role may require periodic travel within different states

Professional proficiency in Mandarin Chinese to facilitate communication with China headquarters. Experience working with Chinese manufacturers or international organizations. Familiarity with the business practices, communication styles, and operational processes of Chinese companies.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Account Representative - State Farm Agent Team Member with Brian Cover - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, you’ll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You’ll have the opportunity to develop professionally while contributing to the agency’s success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. RESPONSIBILITIES: • Generate leads and actively pursue new business opportunities., • Educate clients about insurance products and recommend appropriate coverage options., • Foster strong client relationships through regular follow-ups and proactive communication., • Maintain accurate client records and manage policy updates efficiently.QUALIFICATIONS:, • Excellent communication and relationship-building abilities., • Experience in sales or customer service preferred., • Goal-oriented and motivated by achieving measurable results., • Ability to manage multiple priorities and work effectively in a fast-paced environment., • Property/Casualty and Life/Health insurance licenses (must be able to obtain), • Bilingual Mandarin Chinese or Spanish preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: Brian Cover - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems., • Bilingual Mandarin Chinese or Spanish preferred.

Job Description Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities，our vision is to creat a world where culturally rooted food entrepreneurs thrive everywhere. The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants' unique needs, this role will develop a customized technology solution that helps the restaurants' business thrive. What You'll Focus On • Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus' restaurant technology in the market., • Research and qualify prospects that are a good fit for Chowbus' restaurant technology platform., • Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues., • Conduct demos and develop a solution that best meets the prospects' needs., • Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month., • Manage sales activities and results using Chowbus' CRM tool., • Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service. What You Bring • Excellent written and verbal communication required, • Proven collaboration and teamwork skills required, • Strong ability to sell and upsell products required, • Ability to adapt to ever-changing environments required, • Ability to learn and quickly become proficient with new technology required, • Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps), • Bachelor's degree in business or relevant field preferred, • 1 year of relevant experience highly preferred, • Are bilingual in Chinese What We Offer • A fair compensation package, • Medical, dental, and vision insurance, • 401(k), • 100% employer-paid Short-Term Disability (STD), • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance, • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance, • Company holidays, • Birthday off, • Paid Parental Leave, • Flexible Paid Time Off (PTO), • Employee Assistance Program (EAP), • Monthly Stipend The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

Job DescriptionDescription: Please Note: Mandarin language proficiency is highly preferred due to the needs of the community this location serves. This role regularly interacts with families and community members, including individuals who primarily communicate in Mandarin. About the Role • Estimated first-year earnings: $40,000 - $60,000. Actual earnings vary based on individual sales performance and may be below or exceed this range., • Uncapped commissions or a guaranteed minimum hourly rate, whichever is greater., • Paid hourly training period during the first 6 weeks., • Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise., • Meet with individuals and families to understand their needs and provide consultative guidance on available products and services., • Build a sales pipeline through inbound leads, walk-ins, referrals, proactive prospecting, networking, and community outreach., • Maintain customer relationships, manage follow-up activity, and track leads, customer activity, and sales opportunities through HubSpot CRM. The Sales Counselor at Everstory Partners is a relationship-focused sales professional who helps individuals and families make important funeral and cemetery decisions with confidence and care. This role combines consultative sales, B2C sales, business development, lead generation, prospecting, and community outreach to build strong customer relationships and develop new business. Sales Counselors manage leads and customer activity through HubSpot CRM, guide families through purchasing decisions, and earn commission based on individual sales performance. Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. Our role is to serve as a steady presence, providing guidance to families while helping them honor and celebrate the life and legacy of the person who has passed. Your Day to Day • Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services., • Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise., • Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach., • Respond to inbound leads, customer inquiries, and walk-in opportunities., • Conduct follow-up with prospective customers throughout the sales process., • Develop long-term relationships with customers, families, and members of the local community., • Explain products, services, pricing, and available options in a clear and compassionate manner., • Guide customers through purchasing decisions and complete required sales contracts and documentation., • Use HubSpot to manage leads, customer relationships, appointments, follow-up activity, and sales opportunities throughout the sales process., • Attend funeral and memorial services as appropriate to support families., • Participate in community events, networking opportunities, and offsite customer appointments., • Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.Requirements: Education and/or Experience: • High School Diploma or equivalent required., • Bilingual or multilingual proficiency is a plus, particularly in Spanish, Chinese (Mandarin or Cantonese), Tagalog/Filipino, Vietnamese, or Arabic., • One year of experience in sales, including outside sales, B2C sales, sales consulting, customer service, business development, account management, or other relationship-based roles preferred., • Experience using CRM (Customer Relationship Management) software, such as HubSpot, Salesforce, Microsoft Dynamics, or similar sales and lead-management platforms preferred., • Comfortable working in a commission-based, performance-driven sales environment, including prospecting, lead generation, and developing new business., • Strong sales communication, relationship-building, negotiation, consultative selling, and customer service skills., • Strong organizational and time-management skills with the ability to manage multiple sales leads, customer appointments, prospects, and follow-up activities., • Comfortable using email, Microsoft Office, and other common business applications., • Ability to maintain discretion and confidentiality when handling sensitive customer and family information., • Availability to work occasional evenings, weekends, and holidays based on business needs., • Must possess a valid driver's license and have access to a personal vehicle for local customer appointments, community outreach, and networking events. Mileage reimbursement is provided for eligible business travel., • Must obtain and maintain all applicable state-required licenses or registrations within 60 days of employment, or within the timeframe required by applicable state law. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: • Medical, Dental, Vision, Life, AD&D and STD Insurance, • Tuition Reimbursement, • Paid Training Period, • Anniversary Award for each year of service, • Career Advancement and Training - Aspiring Managers Program, • Everstory Cares - Employee Assistance Fund, • Legend Award Program, • Funeral and Cemetery Benefits, • Employee Referral Bonus, • 401k with Company Match Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire. #EverstoryCareers

Job DescriptionSUMMARY The Customer Service Representative (CSR) I position is responsible for providing prompt, professional, and courteous service to clients by assisting with account openings and maintenance, resolving inquiries and issues, promoting bank products, and ensuring a positive customer experience. This role plays a key part in the day-to-day operations of the branch by processing customer requests, maintaining accurate records, and supporting other team members to ensure smooth workflow and regulatory compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES • Open and maintain customer accounts (checking, savings, certificates of deposit, IRAs, money market, and safe deposit boxes)., • Assist customers with mobile and online banking setup and troubleshooting., • Answer incoming calls and respond to general inquiries, resolve issues or escalate as needed., • Process account transactions, issue debit/credit cards, order checks, and print customer statements., • Conduct verification for address changes and returned mail., • Monitor account balances, upcoming CD maturities, and communicate with clients as necessary., • Assist with domestic and international wire transfers., • Process safe deposit box renewals and availability., • Prepare and review monthly/quarterly reports., • Perform stop payments, inactive account reviews, and debit card follow-up., • Support tellers or assist in the vault during busy periods., • Assist with audit preparation or special branch initiatives., • Call customers to confirm address updates or follow up on account discrepancies., • Perform other duties as assigned. SKILLS AND COMPETENCIES • Strong interpersonal and communication skills., • Ability to multitask, prioritize, and problem-solve under pressure., • Understand basic banking products and services., • Detail-oriented with high standards for accuracy and confidentiality., • Proficient in Microsoft Office Suite and core banking software., • Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required., • Treats people with respect and dignity., • Demonstrates professionalism and cultural sensitivity., • Maintains integrity and ethical behavior., • Builds trust and upholds organizational values., • Accepts accountability for actions.SUPERVISORY RESPONSIBILITY N/A EDUCATION AND EXPERIENCE REQUIREMENTS • High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred., • 1 year of experience in a customer service or financial environment preferred. WORK ENVIRONMENT This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions. PHYSICAL REQUIREMENTS • Must be able to sit/stand for long periods., • Frequent use of hands and fingers for typing, writing and using standard office equipment such as computers and phones., • Prolonged periods of computer use and viewing of computer screen., • Frequent bending, stooping, squatting, pulling and reaching., • Occasional lifting and moving of coin and cash bags, documents or files up to 20 pounds. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties. TRAVEL • No regular travel. Occasional attendance at local events may be required., • Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. BENEFITS 401K match medical, dental, vision insurances paid-time-off paid holidays commute benefit FSA/HSA - health, dependent care employee discounts