Bilingual Office Manager
6 days ago
Gilbert
Job Description Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic. The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families. Key responsibilities include: *must be Bilingual (Spanish) Fridays: Monitor the NCNS sheet and make sure each charge is approved Job Requirements • Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items., • Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs., • Documenting and creating decision trees, as well as developing and documenting business processes., • Training and managing employees, including creating and maintaining training materials., • Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations., • Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews., • Responding to security and maintenance issues after hours and covering other clinics as needed., • Managing the clinic budget and overseeing purchasing decisions., • Training patients for check-in, payments, registration, and documentation., • Potentially managing remote clinics without an OM., • Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress., • Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator., • Answering phones and emails to assist with various inquiries. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply. Therapy Tree (Benefits) • Competitive compensation, • Excellent comprehensive health benefit package that includes health, dental and vision., • A 401K plan, • 40 hours of annual PTO and 40 hours of annual STO provided and accrual increases every year, • Six paid holidays and one floating holiday, • Free EOS gym Membership Powered by JazzHR hxaiaw2MxC