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Who we are: K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future. Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required. K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less. About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. This role will be an in person role with the opportunity to work remotely in the future. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality: Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability: Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising: Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism: Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback: Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you'll be doing: - Patient Experience Management - Develops close relationships with and serves as primary point of contact for patients - Onboards patients and validate insurance and IDs within department SLA requirements - Schedule appointments, follow-up visits and support the patient in navigating care outside of the virtual clinic - Maintain detailed records of patient interactions and progress to ensure accurate information across all systems - Communicate effectively and proactively with patients, providers and co-workers to facilitate care - Ability to build relationships with different types of people, including clients, organization members, and health care providers - Initiate outreach and missed appointment procedures - Maintain strict confidentiality in accordance with HIPAA policies - Patient & Provider Product Support - Act as an expert on the Clinic App and related systems, processes and tools - Handle multi-channel patient communication based on the needs of the patient (phone, chat, SMS, email) - Monitor Provider schedule adherence and performance within department’s SLAs - Troubleshoot and document technical issues for patient resolution - Act as a liaison between patients, clinical operations and healthcare providers while taking ownership of the patient experience What we're looking for: - 1+Years in Healthcare/Hospitality experience - Team player in a small, supportive environment. - Ability to work with phone, chat, sms and email communication. - Empathetic, trustworthy, and passionate about patient care. - Organized and flexible: handle changing needs with ease. - Tech-savvy: troubleshoot and explain to patients. - Experience with Epic, Salesforce, G-Suite, Jira, and Slack - High school diploma (associate's/bachelor's in healthcare preferred). - This role is hourly, below compensation is the suggested annual gross pay. - This will be an in-person/in-office Benefits & Perks: - Hybrid work schedule with weekly lunches and stocked fridges - Monthly social committees for company events - 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days - Stock options for every full-time employee - Paid parental leave - 401k benefit - Commuter Benefits - Competitive health, dental, and vision insurance options Compensation: $40,000 - $50,000 USD
This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. PLEASE DO NOT REPLY IF YOU DO NOT HAVE CHECKABLE REFERENCES FROM AN OFFICE BASED BUSINESS IN THE PAST YEAR! This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person
Job description A privately owned NJoble Dental Studio is serving the local community with our patient's best interests at heart. Our office prides itself on our well-focused intentions of creating a happier life through dentistry. We maintain a positive environment for both our team members and patients. Dental Assistant - Full time We are looking for an energetic, responsible, caring, positive individual who communicates well to join our lovely team. Education Required: High School Diploma or GED required. BA preferred. Experiences and/or skills required: At least 2years working experience (Required) Able to Chair-Side assist and provide Four-Handed Dentistry Take Digital X-Rays Professional Dental Assistant Skills Good and be responsible Attitudes Team Player Warm Personality Be professional Licenses / Certifications required: Licensed Dental Assistant (Required) Registered Dental Assistant Dental Assisting National Board Certification preferred Schedule/ working hours 9:00 am – 5:00pm (Monday to Friday) 9:00am - 2:00pm (Every Other Saturday) / If you are not available, No worries. We have a temp who can help. Pay: $26.00 - $29.00 per hour Work Location: One location / Midtown West 14th street.
Description The Research Program Coordinator I assists in the development of research protocol designs, management, data analyses and assistance to Principal Investigators with the preparation of basic sciences research activities. This position is responsible for laboratory research administration. Responsibilities Provides assistance and consultation on basic research methodologies and statistical analysis issues. Participates in the primary analysis of evaluation datasets. Documents and records observations on progress of research, investigations, and data per regulatory requirements and MSMC protocols. Assists Principal Investigators (PI) and study team members offers guidance on research methods and techniques. Provides assistance to the Principal Investigator or Research Manager on grant applications. Completes all Institutional Animal Care and Use (IACUC) and other regulatory applications and renewals. Develops policies and procedures within area of responsibility. Maintain a working knowledge of regulations and policies related to animal welfare most importantly the Animal Welfare Act, Animal Welfare Act Regulations, PHS Policy, USDA, and the Guide for the care and Use of Laboratory Animals. Participate in Research Administration IT training sessions of eIACUC protocol submission portal to assist with IACUC related queries. Perform pre-review screening of research protocols submitted tor the IACUC Ensure oversight of research laboratories and vivarium by assisting in an administrative capacity with the performing of periodic and semiannual inspections. Participates in conferences, meetings and seminars concerning research and surveillance projects. Collaborates with fellows on research projects and papers to be published. Performs other related duties. Performs daily, weekly, and monthly congruency/comparative reviews of research described in the protocol experimental design vs. the research described in the extramural grant application Maintains meticulous records of congruency reviews that have been performed Assists the Director of the Office of Animal Care, Use and Welfare (OACUW) with planning and participation in Basic Sciences Edition of the Mount Sinai Clinical Research Forum Assists the OACUW Director with the IACUC new board member training and documentation of such training. Assists the IACUC Chair where required. Qualifications Bachelor's degree or higher in a relevant field Certification in IACUC Administration (CPIA) preferred 4 years of experience in a research setting Experience Requirements 4 years of research experience (5 years if no Masters degree) in data management and study coordination in healthcare or basic research. Computer Skills MS Office Suite (intermediate), Excel (basic) General Skills and Competencies · Excellent written and oral communication skills · Excellent teaching skills · Exceptional attention to detail and accuracy · Comprehensive scientific and clinical background · Demonstrate exceptional ability to prioritize and organize to meet deadlines while managing multiple projects · Ability to work on complex issues, analyze and communicate professionally with individuals at all levels of the institution (e.g., Dean, Faculty, Research personnel, etc.) · Ability to work independently (ensuring all responsibilities are met) · Decision-making skills required with the ability to determine matters that require deferral to senior leadership · Demonstrate emotional intelligence (EQ) while managing high level tasks and time constraints · Ability to maintain neutrality and professionalism while working with individuals with varying skill levels. · Strong interpersonal skills with the ability to work with team members on individual and group projects · Ability to maintain detailed record keeping of IACUC and related documentation Level of Physical Activity Required: Light Moderate Heavy Describe Work Environment : Clinical, Laboratory, Administrative
ProSentry seeks successful salespersons to fulfill the uptick in demand for our system to both meet a May 2025 deadline in New York City for gas leak detectors in all multi-unit residential buildings, as well as insurance discounts and requirements for water leak detection. As an SDR you will play a key role in establishing the ubiquity of ProSentry. This position requires you to identify and generate qualified leads and convert them to sales, while nurturing long-term client relationships. ProSentry SDRs are knowledgeable, polished professionals who understand the stakes to building staff, managers, and residents when a water or gas leak or mechanical malfunction occurs. ProSentry is the groundbreaking Protech system preferred by building management companies and co-operative boards throughout New York City. Our system monitors the building and alerts multiple stakeholders to water leaks, gas leaks and failures in mechanical systems within seconds. By mitigating damage and loss, ProSentry saves buildings from costly damage and helps them operate more efficiently. Our company requires dedication, strong teamwork, and ongoing learning and provides a sophisticated, collegial, ambitious environment where employees are well compensated and provided with full benefits. As a member of a small team, you will have exceptional opportunities for professional development and promotion while becoming a specialist in a technology that is defining the future of building monitoring. Skills & Qualifications Effective prospecting and lead generating, including via LinkedIn outreach Facile user of CRM systems (HubSpot) Excellent communication skills, in speech and writing for cold calling, email sequencing and campaigns, and for developing and maintaining long-term relationships with clients Excellent style and grooming; at ease in a variety of professional settings with diverse professionals and stakeholders Effective at cold calling to qualify and convert leads to sales Ability to set, plan, and follow through scope of work Knowledge of NYC real estate High degree of organization and attention to detail. Exceptional ability to create and manage sales pipeline Experience working effectively within a team to support proposals and present at sales presentations 2+ years of experience in sales or business development. Experience in building management or building solutions is an advantage. Key Responsibilities: Lead Prospecting and Outreach Prospecting: Identify potential clients, focusing on industries and company sizes that fit the description of our ideal customer profile. Cold Calling: Initiate telephone calls to decision-makers, qualify potential clients, and effectively offer ProSentry as their building monitoring and risk mitigation system. Email Campaigns: Develop and deploy email campaigns that describe ProSentry accurately as an effective monitoring system; tailor the email as required for personal communication. LinkedIn Outreach: Use LinkedIn Sales Navigator effectively to develop relationships with potential clients and generate qualified leads. Tracking and Reporting: Accurately record all prospecting activities, interactions, and outcomes in our CRM system. Report & present traction to the Sales Team weekly. Sales Support Meeting Coordination: Schedule and confirm meetings between the sales team and potential clients for timely follow-ups. Proposal Development: Collaborate with the sales team to prepare custom proposals for each client. Sales Presentations: Assist sales team preparing presentations; co-present during sales meetings and presentations; ensure accuracy and consistency in tone, delivery, and information. Competitor Analysis: Keep current with competitors' offerings, pricing, and strategies to help identify opportunities for product and service improvements, new offerings, and to refine sales and marketing strategy and brand identity. Market Research: Collect and analyze insights from research and experience to refine the Ideal Customer Profile (ICP) to accurately reflect market trends. Site Visits: Visit buildings to better understand what clients require and to build rapport with them. Note important information and share it with the team developing the sales strategy. Event/Conference Support: Attend industry events and trade shows as a representative of ProSentry to meet potential colleagues and clients, build relationships and generate leads. Assist with booth setups, seek out and speak with attendees about ProSentry as the potential right solution for their buildings’ needs. Digital Marketing Support: Collaborate with the marketing team on digital marketing initiatives to increase exponentially the number of qualified leads. Sales Pipeline Management and Reporting CRM Management: Maintain accurate and up-to-date records in our CRM system. Pipeline Organization: Manage the sales pipeline effectively, ensuring timely follow-up calls and meetings to close sales and generate new leads. Progress Reporting: Provide regular updates to sales team and manager on information in the pipeline and metrics re: leads, qualified leads, potential sales; sales under contract to the sales team and leadership. Performance objectives Meet or exceed quarterly sales targets of $1MM in revenue. Maintain a 25% conversion rate on qualified leads. Generate 50+ new leads per month through outreach and networking. Seniority level Early career; sales experience required; 2-years experience preferred. Employment type Full-time; hybrid, non-exempt from overtime Job function Sales and Business Development Industries Real Estate Property Technology ProSentry is an equal opportunity employer that complies with all ADA requirements.
We are seeking a compassionate and dedicated Registered Behavior Technician (RBT) to join our team. As an RBT, you will provide direct one-on-one therapeutic services to individuals with autism or other developmental disabilities. You will work under the supervision of a Board Certified Behavior Analyst (BCBA) to implement individualized behavior intervention plans and support clients in achieving their goals. Your role is crucial in helping clients improve communication, social, and daily living skills while reducing challenging behaviors. Key Responsibilities: Implementation of Behavior Plans: Implement individualized behavior intervention plans as designed by a BCBA, focusing on positive behavior support and skill development. Data Collection & Analysis: Collect accurate and timely data on client behavior and skill acquisition progress, using various data collection methods as directed by the BCBA. Client Support: Provide consistent and compassionate support to clients, utilizing techniques such as discrete trial training (DTT), natural environment training (NET), and other evidence-based practices. Collaboration & Communication: Maintain regular communication with BCBAs, families, and team members regarding client progress, challenges, and any necessary adjustments to treatment plans. Behavior Management: Implement strategies for managing challenging behaviors (e.g., aggression, self-injury) in a safe, ethical, and effective manner. Skills Training: Assist clients with developing social, communication, academic, and daily living skills to improve their independence and quality of life. Parent and Caregiver Training: Assist in training family members and caregivers in behavior management strategies to ensure the consistency of interventions across settings. Qualifications: Education & Certification: High school diploma or equivalent (required). Experience: Prior experience working with individuals with autism or developmental disabilities preferred but not required. Experience in implementing behavior intervention plans and working with children or adults in a therapeutic setting is a plus. Skills: Strong communication skills, both verbal and written. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Patience, empathy, and the ability to engage clients effectively. Ability to manage challenging behaviors with a calm and professional demeanor. Physical Requirements: Ability to sit, stand, and move for extended periods of time. Ability to lift up to 30-50 pounds as needed. Additional Information: Training and Development: We offer ongoing professional development opportunities and encourage our RBTs to continue expanding their skills in the field of applied behavior analysis (ABA). Work Environment: This role may involve working in various environments, including clients’ homes, schools, or clinics. Schedule: Flexible schedule options may be available depending on the needs of the clients. How to Apply: Please submit your resume. We look forward to reviewing your application! Equal Opportunity Employer: ABA Dynamic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic under applicable law.