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Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs a Customer Success Manager, Enterprise, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these work streams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across work streams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support teams to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job DescriptionDescription: The Client Services Account Manager (CSAM) will provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client relationships. The CSAM will drive revenue expansion by identifying upsell opportunities as well as operational gaps to drive process improvement and client satisfaction. A successful CSAM understands all products and services provided by QuickBox, manages client expectations and coordinates activities both internally and externally using established processes, KPIs, and policies to ensure our services are delivered with impeccable service. Requirements: • Identify gaps in processes and determine plan for improvement., • Help build and establish processes, procedures and templates for utilization by the Client Services Team., • Host individual one-on-one meetings with each member of CS team and reporting any major concerns to Director., • Coach team members on how to handle various project scenarios; Coach team members on project excellence while using Quick-Box methodologies and maximizing project profitability, • Collaborate across functions/departments to ensure buy-in on shared goals, • Help drive team projects to ensure completion, • Take on strategic ownership and/or oversight of top tier clients by engaging with top tier accounts regularly, consultatively, and responding to specific inquiries, vetting potential trends and recognizing and proactively addressing potential issues., • Document and track internal metrics according to client SLAs to drive performance. Provide recommendations and implement improvement plans to ensure client satisfaction., • Monitoring client volumes, understanding peaks and valleys. Effectively communicate and forecast anticipated volumes to internal teams., • Advocate for clients across operational departments and make proactive recommendations to gain economic and operational efficiencies on behalf of client and Quickbox., • Understand the impact of client needs on operational departments and effect on planned labor and resources., • Provide ongoing client facing program summaries, business reviews, analysis, recommendations, PO trending etc and assist clients in realizing the value of contracted services., • Ability to recognize upsell opportunities and collaborate with internal departments as needed to drive growth, • Other job duties are required as assigned. Job Qualifications Mandatory: 1. Education: Bachelor’s degree or equivalent work experience as a Client Services Account Manager, or similar., 2. Experience: A minimum of five years’ experience in third party logistics and e-commerce fulfillment, 3. Systems: Proficiency in Microsoft Office products and CRM software such as HubSpot. Knowledge of principal functionality of Warehouse Management Software., 4. Problem Solving: Superb critical thinking and strategic problem-solving skills. Able to reach a decision, takes a thoughtful approach when considering others, 5. Quality: Strives to eliminate errors, seeks opportunities for process/service improvements., 6. Accountability: Self-starter with excellent follow through. Maintains accountability and ownership of all client related deliverables and service level requirements. Drives issues through to resolution., 7. Communication: Ability to communicate thoughts clearly, both written and oral., 8. Teaming: Ability work effectively within a cross functional team environment, contributing ideas and receiving feedback in a collaborative environment., 9. Technical Skills: Advanced computer and word processing skills, including MS Word, PowerPoint, One Note. Ability to effectively utilize Microsoft Excel to analyze data a must., 10. Organization: Ability to handle multiple high priorities simultaneously while being detail oriented, logical and methodical in approach. Extremely organized but has the ability to adapt well.

Job DescriptionAutoRABIT Profile: AutoRABIT was founded in 2015 to help organizations in regulated industries regain control of their Salesforce development processes and move toward continuous delivery of value to their customers and employees. Today, AutoRABIT’s suite of release management tools is the most comprehensive and secure on the market, and our customers are realizing the benefits of faster, more secure deployments in their Salesforce environments. Key Responsibilities: • Develop a foundational understanding of customers' business and technical objectives, working alongside senior team members to contribute to the creation of strategic joint success plans with clear objectives, milestones, and measurable KPIs., • Contribute to the customer's P2V (Purchase to Value) journey, assisting in protecting recurring renewal revenue, and exploring opportunities to enhance Net Retention Rate (NRR)., • Ensure customers realize value from their AutoRABIT products, promote license utilization, and collaborate with cross-functional teams to encourage adoption and successful renewals., • Assist in monitoring product adoption, customer satisfaction, and overall health scores, contributing to the enhancement of future lifetime value., • Support efforts to drive new business growth by cultivating customer advocacy and reference-ability., • Collaborate with customer support services, aiding in effective handling of enhancement requests and escalations., • Participate in guiding customers through significant service milestones, such as upgrades, new releases, and new features., • Collaborate with customer-facing account teams and executives from various departments (sales, support, professional services, engineering, renewal, and partners) to contribute to overall platform success., • Contribute to utilizing customer surveys for product and service feedback, assisting in shaping the product roadmap and promoting continuous performance improvements., • Exposure to customer-facing roles, preferably involving cloud-based/SaaS technology, with a willingness to collaborate with senior stakeholders., • Developing presentation skills, and cultivating a personable, positive, and approachable demeanor., • Eagerness to quickly grasp and articulate technological and business concepts., • Developing verbal and written communication skills., • Demonstrated empathy for customers and a passion for contributing to revenue and growth., • Developing collaborative, persistent, and self-directed work habits., • Basic proficiency using tools such as Salesforce, JIRA, GIT, Zoho, and /or similar Customer Service Portals., • A bachelor's degree in a relevant field or equivalent practical experience., • An interest in pursuing a career in Customer Success, with an eagerness to learn from senior team members., • Previous exposure to customer success roles or related fields will be an advantage. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. This role reports to the Director of Customer Success. Must be a US citizen/permanent resident, and capable of obtaining a Government Security clearance if required and live in and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role. THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview process. Salary for this role is $80,000 - $100,000 depending on experience. Powered by JazzHR 8YmXeSxyXb

Job Description IN SUMMARY... Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client satisfaction, reduce churn, and strengthen brand loyalty. The successful candidate will meet or exceed retention targets and be responsible for developing and executing strategies that leverage client relationships for referral opportunities through outreach and advocacy. If you want the challenge of contributing to a critical function that fuels the success of Azalea Health, then this may be the role for you. WHAT YOU WILL DO... • Develop a deep understanding of each client's business objectives, challenges, and goals, and work closely with clients to identify areas where Azalea Health can add value, improve client satisfaction, and increase referenceability, • Build strong relationships with clients by serving as a trusted advisor, providing guidance and support to ensure clients achieve their desired outcomes, • Develop and execute client engagement plans, including regular check-ins, business reviews, and ongoing communication to ensure clients are achieving their desired outcomes, • Develop and manage client centric programs focused on improving the client journey, • Successfully manage your book of business by ensuring each client achieves its business outcomes while maximizing client health, • Proactively identify potential risks to client satisfaction and develop strategies to mitigate these risks, • Collaborate with other departments, such as Sales, Product, and Technology to ensure client needs are met and feedback is incorporated into future product and service offerings, • Advocate for clients internally and work to resolve any issues or concerns they may have, • Analyze and report on client satisfaction and other key metrics, and using this information to drive continuous improvement, • Maintain updated knowledge of Azalea Health's software products and services – with the ability to perform demonstrations of all Azalea products and services to clients as needed, • Bachelor's degree in Business Administration, Business Management or related field or relevant equivalent experience required, • 3-5 years of experience in SaaS Customer Success; 2+ years of experience in Healthcare IT, Customer Support required, • Prior demonstrated experience with clinical and quality measure workflows, • Prior Revenue Cycle Management experience preferred, • Demonstrated results in driving customer adoption and advocacy, • Ability to influence through persuasion, negotiation, and consensus building, • Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate across internal teams while working in a fast-paced environment, • Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate with other teams and stakeholders, • Being aggressive and taking initiative; we trust you to move the needle forward, • Doing the job; outcomes are just as important as strategy, • Being adaptable and amenable to meet the changes of a dynamic and evolving industry, • Demonstrating humility; partnership and collaboration define who we are and how we operate, • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, telehealth, and life insurance, • Generous employer sponsored subsidy towards employee's medical insurance premiums, • Azalea Health covers 100% of the premiums for Life AD&D, Telehealth, and Long-Term Disability for all eligible full-time employees, • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

Job DescriptionDescription: QuickBox Fulfillment is a growing, third-party logistics provider focused on three principles: Fast, Friendly, Accurate. The Client Services Account Manager (CSAM) will provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client relationships. The CSAM will drive revenue expansion by identifying upsell opportunities as well as operational gaps to drive process improvement and client satisfaction. A successful CSAM understands all products and services provided by QuickBox, manages client expectations and coordinates activities both internally and externally using established processes, KPIs, and policies to ensure our services are delivered with impeccable service.Requirements: Essential Duties & Job Functions: · Ability to strategically manage all aspects of client relationship and communication, providing excellent service and maintaining client satisfaction through critical problem solving and decision-making skills. · Engage key accounts consultatively, responding to specific inquiries, vetting potential trends and recognizing and proactively addressing potential issues. · Document and track internal metrics according to client SLAs to drive performance. Provide recommendations and implement improvement plans to ensure client satisfaction. · - Monitoring client volumes, understanding peaks and valleys. Effectively communicate and forecast anticipated volumes to internal teams. · Advocate for clients across operational departments and make proactive recommendations to gain economic and operational efficiencies on behalf of client and Quickbox Ability to recognize upsell opportunities and collaborate with Business Development to ensure client needs are met. · Understand the impact of client needs on operational departments and effect on planned labor and resources. · Provide ongoing client facing program summaries, business reviews, analysis, recommendations, PO trending etc and assist clients in realizing the value of contracted services. · Ability to recognize upsell opportunities and collaborate with internal departments as needed to drive growth · Other job duties are required as assigned. Job Qualifications Mandatory:1)Education: Bachelor’s degree or equivalent work experience as a Client Success Manager, Key Account Manager or similar. 2) Experience: Experience in key client management, building relationships, operations management, logistics and/or e-commerce fulfillment3) Problem Solving: Superb critical thinking and strategic problem-solving skills. Able to reach a decision, takes a thoughtful approach when considering others 4) Quality: Strives to eliminate errors, seeks opportunities for process/service improvements.5) Accountability: Self-starter with excellent follow through. Maintains accountability and ownership of all clients related deliverables and service level requirements. Drives issues through to resolution. 6) Communication: Ability to communicate thoughts clearly, both written and oral.7) Teaming: Ability to work effectively within a cross functional team environment, contributing ideas and receiving feedback in a collaborative environment. 8) Technical Skills: Computer and word processing skills, including MS Word and PowerPoint. Ability to effectively utilize Microsoft Excel.9) Organization: Ability to handle multiple high priorities simultaneously while being detail oriented, logical and methodical in approach. Extremely organized but has the ability to adapt well.Preferred Qualifications: 1. Bachelor’s degree or equivalent preferred, 2. Strong computer and word processing skills, including Microsoft applications, 4. This is an Atlanta based position operating out a Warehouse environment o Warehouse Environmental Conditions are as follows. § Moderate noise level in the work environment. § The work environment is indoors.

Job Description POSITION SUMMARY: The Contractor Specialty Representative will work with an existing Gypsum team with a focus on promoting USG Joint Compound products. This position applies extensive product, technical, and installation expertise to promote USG Systems and establish strong relationships with gypsum contractors, installers, and dealers. In addition, providing installer training, project management, jobsite assistance and collaborate effectively with USG gypsum sales team, local market representatives, and key channel customers. Ideal candidate is in Atlanta metropolitan market. KEY ACCOUNTABILITIES AND RESPONSIBILITIES Includes the following and performs additional responsibilities as assigned • Convert non-USG contractors by conducting job site visits and performing job site product demonstrations to communicate the benefits of USG products and services., • Ensure successful product installation by providing field support for large, specialized jobs., • Assist gypsum sales in conducting effective sales calls by performing hands-on training and demonstrations, soliciting feedback on USG products and services, and making technical or product recommendations that benefit customers and USG., • Act as a consultant to the customer base by working with customers to address day-to-day challenges in inventory, distribution, projects specifications and other related areas; and approaches these issues from a consultative selling perspective, looking for ways that USG can develop stronger partnership with each., • Provides feedback and follow-up on job site visits, training, and demonstrations by acting on customers requests, communicating pertinent information to other USG departments, and completing the appropriate administrative duties., • Influences the quality of USG customer service by identifying gaps in sales representatives technical and product knowledge and recommending training., • Improves sales and profits by assisting in the communication of new product information to the regions and providing feedback to product management., • Assists the product management group in developing strategies by contributing relevant information on USG and competitors’ product usage and market trends and setting product and customer specific goals for the assigned region., • Field lead person in product development or improvement, working closely with USG research formulator as needed., • Based on product strategies, build contractors preference for key products (i.e. Joint Compound, Paper Faced Bead, and Drywall Grid while acknowledging opportunities for other products to promote within the USG portfolio., • Coordinate and assist training and mock up’s for promotion of SE430 product., • Increases the effectiveness and quality of USG products by working with manufacturing and R&D to understand product formulations gathers data from market on customers responses to the formulas and applications and communicates recommended adjustments to product management and research., • Delivers effective product training / demonstrations by reviewing training needs, preparing training logistics and materials, soliciting and communicating feedback, and following up on additional training needs., • Educates staff and customers on the proper use of USG products by displaying expert knowledge of USG products and best practices for applications., • Ensures customers’ product satisfaction by providing support and resolving job site project issues., • Improves customers satisfaction by frequently communicating with sales representatives regarding job sites, customers training sessions, issues, and resolution of issues, • Ensures accurate documentation of customer visits by entering all pertinent information into weekly call log report and job trial forms. Education • Travel time up to and over 50% servicing respective market and within the assigned region, • Minimum five (5) to ten (10) years construction industry or business-to-business sales experience., • Experience with territory management preferred., • Sales and demonstration/installation expertise, industry knowledge and sales aptitude or experience., • Drywall application and finishing experience., • Strong communication/interpersonal skills, including: presentation, conflict resolution and relationship building., • Self-motivated with a focus on working to and exceeding targets., • Effective and independent time and scheduling management of activities., • Ability to set and self-manage priorities to ensure maximizing levels of customer service., • Customer focused with strong interpersonal skills to interact effectively with customers and USG associates., • Strong analytical and problem-solving skills to determine cause of installation problems, evaluate implications and respond in an appropriate and timely manner., • Demonstrated effective presentation and communication skills, both written and verbal., • Self-starter with very strong organizational, time management, and problem-solving abilities., • Computer proficiency required in MS Office (Excel, PowerPoint, Salesforce.com, etc.)., • Physical requirements include the ability to work with airless texture sprayers and drive a pickup truck., • Collaboration focused., • Proven ability to actively listen, ask clarifying questions and summarize concerns or actions from customers or internal resources. Rate of pay may be adjusted based on the qualifications and experience of the candidate. USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period. Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays. Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today. EOE including disability/veteran

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Steve Paige - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionDescription: The FTS Client Solution Manager is truly a functional trailblazer, a continuous learner, and an integral member of the FTS team. Building relationships and providing premium-level service to clientele is absolutely required. • Competitive base salary + uncapped commission structure with no draw, • Great healthcare, dental, and vision plans with significant employer contribution, • 401k with match Individual Contributor Duties Acquire new and successfully manage FTS clients through all stages of sales lifecycle, including: • Cultivate and foster new & existing client relationships through heavy cold calls, client meetings (in-person & video) and emails., • Provide clients with consultative advice and approach to identifying the proper talent required to help fill open requirements, meet certain project initiatives, and move their business forward., • Build out a robust regional book of business, in tandem with optimizing existing FTS client productivity and spend., • Cradle-to-grave project management for all open job requisitions., • Collaborate with the recruiting team in order to successfully manage customer delivery in the form of top-candidate hires and a 10/10 client experience., • Proactively cross sell other FTS service lines., • Research target list companies and leverage findings to drive new business development efforts., • Responsible for continuous client pipelining and client optimization initiatives., • Attend relevant networking events and opportunities., • Each employee plays a major part in maintaining the FTS brand, reputation, and culture, both internally and externally., • Bachelor’s degree from four-year college or equivalent combination of education and experience - Concentration in business or related field preferred, • Target driven & motivated, • Self-starter, • Competitive, • Proven sales record, • Growth mindset, • Exceptional written & oral communication, • Balanced energy & work ethic, • High regard for ethical behavior Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Knowledge of Microsoft Office Suite. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. FTS, Inc. is an Equal Opportunity EmployerAs an Equal Opportunity Employer, employees and applicants are protected from unlawful discrimination and covered by Federal laws designed to safeguard them from discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability (mental and physical), conditions related to pregnancy and childbirth, genetic information (individual or family medical history), political affiliation, or other non-merit-based factors, and from actions taken in retaliation or reprisal for protected EEO activity.

Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Business Transformation Associate Location: US-GA-Atlanta (Sandy Springs Hybrid) FLSA: Exempt Company Overview: Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Role Overview: In this role, you will apply a consultative mindset to collaborate with operational leaders and other leaders across the firm to, understand their processes, analyze information and facts about their processes, provide guidance on potential enhancements, and drive the successful adoption of changes. This is a unique opportunity to make a significant impact on both operational efficiency and organizational growth. Key Responsibilities: • Analyze current processes to identify opportunities for improvement in efficiency, quality, cost reduction, and compliance., • Engage proactively with stakeholders across all levels to understand their needs, challenges, and feedback related to process and change initiatives, • Foster a collaborative environment that encourages input, addresses concerns, and builds consensus around proposed changes, • Design, implement, and optimize process modifications, driving seamless integration with minimal disruption to ongoing operations., • Monitor, evaluate, and report on the effectiveness of process changes, making data-driven adjustments as needed., • Collaborate with cross-functional teams (e.g., production, quality, and R&D) to ensure alignment and smooth execution of process improvements., • Develop and execute change management strategies, ensuring stakeholder buy-in and minimizing resistance., • Help drive training, workshops, and support sessions to equip team members and affected parties with the skills and knowledge needed for successful change adoption., • Bachelor’s degree in Finance, Engineering, Accounting, Data and Analytics or in a related field., • Minimum of 1 years of hands-on experience in process engineering or consulting, with a demonstrated track record of successful projects., • Strong analytical problem-solving ability, with a focus on data-driven decision making, • Superior communication skills, with the ability to articulate complex ideas to diverse audiences, from team members to executive leadership, • Adept at stakeholder management and building consensus across departments, • Comfort with ambiguity and a knack for thriving in an iterative, fast-evolving environment, • Experience in the Automotive, Insurance, or Financial Services industries preferred, • Knowledge or Lean, Six Sigma, or other leading process improvement frameworks preferred, • Microsoft Office (PowerPoint, Outlook, Excel, Word) proficiency, • Must be authorized to work in the U.S, • Medical, Dental, and Vision Insurance, • Flexible Spending Account, • Health Savings Account, • 401(k) Plan with Company Match, • Company-paid Short-Term and Long-Term Disability, • Company-paid Life Insurance, • Paid Holidays and Vacation, • Employee Referral Program, • Employee Assistance Program, • Wellness Programs, • Paid Community Service Opportunities, • Tuition Reimbursement, • Ongoing Training & Personal Development, • And More! Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Job DescriptionJob Summary: The Manager of Group Customer Care oversees all aspects of group voluntary benefits insurance administration: new group onboarding, electronic data interchange (EDI), account management, claims customer service, billing, payment processing, coverage termination, and other administrative processes. This role ensures efficient administration of various group voluntary insurance products, leading a team dedicated to delivering exceptional service to internal stakeholders and external customers. This role is responsible for the day-to-day operations within the group division, supporting customers through all phases of operations from implementation and file transfer setup to billing, payment processing, and ongoing account management. The Manager’s key objective is to ensure the team provides comprehensive assistance and exceptional customer service that aligns with the company’s service standards and objectives. Beyond operational oversight, the Manager of Group Customer Care must uphold Atlantic American Corporation’s Mission, Vision, and Values by fostering internal partnerships and demonstrating customer service excellence. Strong communication skills, both verbal and written, are essential, along with expertise in technology tools, analytics, and problem-solving. A thorough understanding of group health and life insurance products, compliance requirements, and industry principles is critical to driving efficiency and service excellence. Key Responsibilities: • Operational Oversight: Manage day-to-day operations of group policy administration, billing, customer service, account management and claims inquiries to ensure adherence to company policies, regulatory requirements, and service level agreements. Ensure timely and successful service delivery to internal and external customers., • Team Leadership: Lead and mentor team members. Foster a culture of collaboration, continuous improvement, and customer-centricity. Develop long-lasting, trusted-advisor relationships with plan administrators and key customer stakeholders., • Training and Development: Develop training programs and resources for new hires as well as ongoing skills enhancement for current team members. Ensure the team is equipped with necessary technical knowledge and customer service skills to exceed customer expectations., • Process Improvement: Identify opportunities to streamline operations, enhance efficiency, and improve quality through process redesign, automation, and implementation of best practices., • Financial Management: Oversee financial transactions related to premiums, claims payments, and reimbursements. Ensure accuracy, compliance, and efficient funds management., • Customer and Agent Support: Collaborate closely with customer service teams to resolve escalated issues, provide guidance on complex cases, and ensure timely resolution of customer and broker inquiries. Deliver strong and strategic relationship management, communication, and reporting. Identify and remediate issues., • Policy Support: Work closely with underwriting teams to review and assess policy applications, endorsements, and renewals. Ensure accuracy and compliance with underwriting guidelines., • Risk Management: Monitor and assess operational risks, develop mitigation strategies, and implement controls to safeguard company assets and maintain regulatory compliance. Qualifications: • Minimum two to four years of experience in Group Insurance operations, • Three or more years of experience leading insurance operations with a focus on group life and health products, • Bachelor’s degree in Business Administration, Insurance, Finance, or related field (Master’s degree preferred), • Strong understanding of the life and health insurance industry, insurance policies, claims processing, underwriting, risk management principles, privacy, and regulatory compliance, • Experience in leading cross-functional teams and managing operations to drive efficiency and exceptional customer service in a complex operational environment, • Demonstrated expertise training, developing, coaching, and mentoring a diverse team, • Experience in process improvement and workflow optimization using process-improvement methodologies such as Six Sigma or Lean is preferred Skills: • Analytical Skills: Strong analytical skills with the ability to interpret data, identify trends, make data-driven decisions, analyze performance metrics, and implement strategies for improvement, • Attention to Detail: Exceptional attention to detail to ensure accuracy in processing and documentation, • Communication: Excellent verbal and written communication skills, ability to interact effectively with internal and external stakeholders, strong negotiation and conflict resolution skills, • Process improvement: Demonstrated experience improving processes and driving efficiency, • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time, people, and projects efficiently in a high-volume environment, • Leadership and Organizational Skills: Proven ability to effectively influence others and resolve client and technical issues, • Technical Skills: Proficiency with Microsoft Office Suite particularly Excel (VLOOKUP & Pivot Tables), Word, PowerPoint, Outlook, and Teams, • Integrity: Strong commitment to ethical standards in healthcare billing and fraud prevention, • Adaptability: Flexibility to adapt to changing industry trends, company policies, and stakeholder needs, • Collaboration: Ability to work collaboratively with internal and external stakeholders, • Customer Service: Superior customer service skills and commitment to excellence Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Job DescriptionJob Summary The Valet Ramp Captain will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff, and overall support to the Guest Service Manager. Essential Responsibilities • Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients., • Greet guests in a professional and friendly demeanor upon arrival and departure., • Ensure valet attendants provide the highest level of customer service., • Provide strong leadership and lead by example to enhance the team’s performance., • Monitor and maintain efficient traffic flow throughout the valet staging area., • Supervise valet operations and resolve issues in the absence of the Guest Service Manager., • Retrieve and park vehicles in designated areas cautiously., • Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform., • Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location., • Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures., • Adhere to site-specific safety and security procedures., • Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns., • Ensure all keys are properly stowed in the key box., • Participate in Crescendo Academy and Crescendo Leadership Developmental Programs., • Other duties as assigned.Minimum Education Required, • Associate's Degree, High School Diploma, or GED required, or relevant working experience., • Understanding of general business practices including accounting, human resources, and customer service.Minimum Experience Required, • Experience in valet parking., • Valid US Driver's License., • 2+ years in a management position., • Experience with HRIS platforms, such as ADP., • Experience with Customer Service.Skills Required, • Strong customer service and client relationship skills., • Excellent oral and written communication skills., • Strong technology proficiency., • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy., • Ability to collaborate effectively and work as part of a team.

Job DescriptionCompany Description R25_0027655 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add a Client Manager to our team. This is a client-facing position and requires being onsite in Atlanta, GA on a weekly basis. Job Description As a Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members. Responsibilities: • Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions., • Work closely with the customer account team to transform customer experience., • During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story., • Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations., • Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently., • Drive customer satisfaction through analyses and delivery of relevant and impactful insights., • Lead generation: Identify revenue leads in an independent way and take ownership in partnering with AD to convert these into revenue opportunities., • Execute strongly based on the service model., • Take the initiative to remove roadblocks when they arise., • Lead by example, guide and coach junior members., • Champion an initiative within the business unit and provide guidance to peers in that specific area, also accountable for delivering as per the KPI on this area., • Lead Thought Leadership projects relevant to the client and vertical., • Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same. #LI-Hybrid Qualifications • 5+ years industry experience in the CPG industry and/or related sales, category management, market research., • Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data., • Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client – i.e. RMS, Homescan, Omni, Spectra, etc., • Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage., • Ability to coach others in data analyses and working with NIQ tools., • Curious person who likes building stories based on data to answer questions., • Strong analytical mind and excellent numerical skills., • Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides., • Excellent command of both written and spoken English., • Digital savvy and fast learner of concepts/tools/analyses., • Masters’s degree a plus. Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500 - $97,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. US Benefits • Comprehensive healthcare plan (medical, Rx, dental and vision)., • Flexible spending accounts and Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job Description About Cox Farms Cox Farms, which operates Mucci Farms and BrightFarms, is part of the Cox Enterprises family of businesses and is a pioneering leader in the Controlled Environment Agriculture (CEA) industry. Backed by Cox Enterprises’ long-standing commitment to building stronger businesses and a better world, Cox Farms is dedicated to revolutionizing food production through sustainable and innovative technology. Our cutting-edge facilities leverage advanced agronomic, production, and greenhouse systems to deliver fresh, high-quality produce to consumers year-round—minimizing environmental impact while maximizing resource efficiency. As we continue to expand and grow in the market, we are seeking a Shopper Marketing Manager to join our team. This leader will support retail expansion of our powerhouse brands, developing and implementing strategic and tactical shopper marketing plans in the digital and retail environments. Job Summary Reporting to the AVP of Marketing, the Shopper Marketing Manager will partner closely with the sales, brand marketing, and strategy teams to develop and execute programs to drive revenue and distribution growth across grocery, mass, club and specialty retail channels. This is a hybrid role and the schedule is a mix of in-office and work-from-home. Key Responsibilities Shopper Strategy & Planning • Develop annual shopper marketing plans aligned with brand, sales, and customer business objectives., • Translate consumer insights and category data into shopper-centric strategies that drive conversion and loyalty, • Design and execute omni-channel shopper campaigns including in-store signage, POS materials, demos, coupons, retail media, and digital engagement., • Partner with retailer marketing teams (e.g., Kroger, Walmart, Costco, Ahold Delhaize, Albertsons, regional grocers) to plan and implement joint business initiatives., • Work closely with Brand Marketing, Sales, Category Management, and Product teams to ensure cohesive messaging and execution., • Partner with and manage shopper marketing agency, facilitating yearly planning, briefs and program execution., • Support Sales with customer-specific marketing materials, pitch decks, and activation plans., • Track campaign performance using sales lift, traffic, engagement, and ROI metrics., • Consolidate insights and post-program recaps to inform future planning and optimization., • Own the shopper marketing budget, ensuring accurate forecasting, allocation, and optimization across initiatives., • Bachelor’s degree in Marketing, Business, Communications, or related field., • 5+ years of experience in shopper marketing, retail marketing, brand activation, or CPG marketing; experience in produce or perishables is a plus., • Strong understanding of retail ecosystems and customer-specific marketing (e.g., retail media networks, in-store activations)., • Experience engaging and partnering directly with customers to develop and launch joint shopper solutions., • Ability to turn shopper and consumer insights into action with strong analytical thinking., • Excellent project management skills; able to juggle multiple priorities and deadlines., • Passion for building and maintaining relationships, both internally and externally., • Possesses a strong entrepreneurial spirit. At Cox Farms, our culture is Rooted Together. We live our values every day: • Growth & Innovation – Always learning, improving, and finding better ways, • Responsibility (Ownership & Accountability) – Own results, act like owners, • Open & Honest (Transparency, Trust, Speaking Up) – We build trust through clarity, candor, and courage, • We Before Me (Collaboration, Care, Service) – Support our people, our partners, our communities, and the consumers we serve This role will support all Cox Farms businesses. This position is open to both internal Cox employees and external candidates. If the selected candidate is a current Cox employee, employment may remain under the current Cox entity. If the selected candidate is hired externally, including from any Farm Co organization, the position will be employed under BrightFarms and subject to BrightFarms’ payroll and benefits programs. Cox, BrightFarms and Mucci Farms are Equal Employment Opportunity employers. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law. For roles based in the United States: Applicants must be authorized to work in the US without the need for employer sponsorship. For roles based in Canada: applicants must be legally eligible to work in Canada.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Senior Customer Success Manager to join our Enterprise Customer Success organization. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer’s consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? • Create value for the customer by knowing, tracking, and managing customer’s business objectives tied to Smarsh solutions., • Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts., • Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan., • Drive and track customer adoption of Smarsh products and services., • Proactively identifying strategic growth opportunities while providing value with what the customer has today., • Measure and report on customer health., • Identify appropriate steps or resources and lead effort to improve customer health., • Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed., • Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews., • Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner., • Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts., • Negotiate complex renewal terms., • Adhere to defined CSM processes, metrics, and tools., • Track activities in CRM tools and accurately log outcomes of customer discussions., • Consistently meet or exceed target customer activity metrics and SLO’s., • Identify best practices and coach throughout Customer success team., • Work as part of a collaborative team and provide feedback for improvement to internal stakeholders., • Other duties as assigned.What will you bring?, • 10+ years’ experience in a customer-facing role, preferably in B2B and/or SaaS environments., • BA/BS degree in business/technology or comparable experience and 5+ years’ experience in customer success., • Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage., • Extremely strong oral and written communication skills., • Intellectual Curiosity and technical acumen., • Skilled at matrix management and using leadership skills to achieve goals., • Demonstrated mastery of organization skills., • Confident in juggling multiple tasks., • Ability to quickly understand questions and problem solving., • Proven results in driving customer health and satisfaction resulting in loyalty and advocacy.

Job DescriptionThe Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient \uD83C\uDFC6 SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities. Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success. Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. Join our award-winning team in transforming an essential industry that powers communities across the Americas. Position Overview As a Customer Support Specialist I, you’ll be the first point of contact for clients seeking assistance with SpryPoint’s applications. You’ll troubleshoot issues, document solutions, and collaborate closely with both clients and internal teams to ensure a seamless support experience. If you’re curious, tech-savvy, and enjoy solving problems, this is a great opportunity to grow your technical and customer-facing skills in a dynamic SaaS environment. This role operates primarily in the Pacific Time Zone (PST) to support our client base and requires up to 50% travel across North America.Responsibilities: • Provide first-level support to clients via e-mail, client portal, and phone/zoom., • Troubleshoot and resolve technical issues related to SpryPoint applications., • When troubleshooting bugs, be able to identify the expected results and provide steps to replicate for the development team to research further. Must be resourceful in issue navigation and analysis., • Document client interactions, issues, and resolutions in the support ticketing system., • Escalate complex issues to senior team members when necessary., • Collaborate with cross functional teams to improve support processes and product quality., • Monitor system performance and proactively identify potential issues., • Stay updated on product releases, changes, and best practices. Technical Skills:, • Strong understanding of relational databases and SQL., • Strong understanding of Application Programming Interfaces (API) and the real world application., • Knowledge of Reporting & Business Intelligence platforms., • Familiarity with utility billing practices, rate structures, and regulatory requirements is a plus., • Ability to research and troubleshoot software and technical issues., • Experience working with Help Desk, Ticketing, or CRM Software (FreshDesk, Jira)., • Understanding of modern development and deployment methodologies including experience with Amazon Web Services, Google Cloud Platform, and/or Microsoft Azure., • Mastery of office productivity suites such as Microsoft Office and Google Docs.Qualifications:, • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Experience in finance, accounting, or related fields is a plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Basic knowledge of web technologies (HTML, APIs, SQL, or cloud-based applications) is a plus., • Ability to work in a fast-paced environment and manage multiple tasks., • Customer service mindset with a proactive approach to issue resolution, • Experience with help desk or ticketing systems (e.g., Zendesk, Jira, Freshdesk)., • Exposure to SaaS applications and cloud-based technologies.

Job Description About ChildPlus ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software's goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support. A little about the role... The Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer's issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket. What you'll do: • Responsible for delivering service and support to clients via telephone, e-mail, chat, and appointments, • Communicate professionally and effectively in client interactions, • Provide technical assistance and guidance in all aspects of the software, • Ask probing questions to obtain an accurate understanding of client's needs, • Research and provide possible solutions by using analytical, problem-solving, and organizational skills, • Troubleshoot and escalate all potential issues appropriately, • Accurately document all internal and external communications in a timely manner, • Review open cases daily and complete follow-up weekly, • Conduct peer reviews and peer audits as needed, • Provide backup reception duties for phone, email, appointments, and chats as needed, • Follow all departmental processes and procedures, • At least 1 year of customer service experience, • Strong interpersonal, relationship building and active listening skills, • Ability to multi-task, set priorities, and manage time effectively while providing outstanding customer service, • Flexible, detail-oriented, self-starter that is a highly motivated quick learner, • Must possess exceptional communication, analytical, problem-solving, and organizational skills, • Ability to handle complex/stressful situations with a high level of professionalism, • Strong team orientation with a focus on collaboration, • Bachelor's Degree preferred OR equivalent work experience, • Experience using HubSpot, Slack, SharePoint, and DevOps, • Excellent verbal and written communication skills in both English and Spanish, • Familiarity with client ticketing systems, VOIP, appointment, video, and chat software, • Experience with SQL, DevExpress, collaboration software, data visualization, messaging, API, and integration tools, • Technical writing experience, • Knowledge of Head Start/Early Head Start, • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location This position is based in our Atlanta, GA office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office at least 3 days a week.

Job DescriptionPlease do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.Internal Job Title: Vehicle Service Contract Claims Adjuster (I,II, & III) Start: April 2026 Location: US-GA-Atlanta (Hybrid) FLSA: Non-exempt Job Overview: This is not your typical Service Writer role! We are looking for current and former Service Advisors, Technician, or Mechanics who want to take their careers to another level in a professional office environment. If you've always wanted to put your automotive knowledge to a more formal use, then this is definitely the role for you! We need sharp, talented individuals who are effective communicators to quickly identify and efficiently handle warranty related issues within our Vehicle Service Contract Department. This is a key role in our rapidly growing organization and can lead to rapid advancement for you. This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues. The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes. Job Responsibilities: • Handles claims related calls per work schedule performing within defined metrics, • May have to order an inspection when claim is over a certain amount or possible fraud, • Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor, • Master understanding of clients, agents, and contract terms and conditions, • Understand Exceptions based upon dealership, agent, or client as noted in system, • Support other team members in assisting customers when situation requires involvement, • Escalates “Hot Issues” to team lead, supervisor, or managers when unable to resolve satisfactorily, • Notify Supervisor of any claims in which possible fraud is suspected, • Participates in all training as required to perform the duties of the role, • Takes initiative to resolve an issue rather than allow an issue to continue Job Requirements: • High School Diploma or equivalent, • Minimum of three years of experience within Automotive Service Industry required (Technician/Mechanic, Service Advisors, Parts Advisor), • Must possess strong Automotive Technical and Mechanical knowledge, • Must have strong computer skills and the ability to troubleshoot and service policy issues, • Must be proficient in Windows and MS-Office Products, • Strong analytical and problem solving skills. Superior verbal/written skills and communications skills, • Good punctuation, spelling, mathematical, grammar and attention to detail, • Strong interpersonal skills essential, • Ability to exercise sound judgment when interacting with customers, • Must be authorized to work in the U.S or Canada, • Must be able to successfully pass a background check #LI-Onsite Preferences: • Experience in customer service, insurance claims, or call/claims center environment, • College degree, • ASE Certifications, • OEM Certifications Company Benefits: • Medical, Dental, and Vision Insurance, • Flexible Spending Account, • Health Savings Account, • 401(k) Plan with Company Match, • Company-paid Short-Term and Long-Term Disability, • Company-paid Life Insurance, • Paid Holidays and Vacation, • Employee Referral Program, • Employee Assistance Program, • Wellness Programs, • Paid Community Service Opportunities, • Tuition Reimbursement, • Ongoing Training & Personal Development, • And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law

Job Description About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to the world’s most discerning aircraft buyers and sellers. Our 45-year legacy is built on precision, discretion, and uncompromising service across every aircraft acquisition and sale. We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives, and aviation professionals, ensuring every transaction is executed to exacting standards. Client Experience SpecialistPosition Overview The Client Experience Specialist is a client-facing execution role responsible for supporting aircraft transactions from early prospecting through closing. This position serves as a key coordination and communication partner across Sales, Technical, Research, Marketing, and Engagement & Closing, helping ensure clarity, momentum, and follow-through throughout the deal lifecycle. This role is designed for someone who thrives in fast-paced environments, enjoys working closely with people, and takes pride in keeping complex processes running smoothly. It is not a traditional sales role and does not carry a sales quota. What You’ll Do Sales Enablement & Deal Support • Partner closely with Sales leadership to support prospecting and active transactions, • Maintain visibility across deal stages, follow-ups, and next steps, • Prepare agendas, notes, and action items for sales-related meetings, • Travel to support audits, inspections, pre-purchase processes, and closings as needed Project Management & Coordination • Own deal setup, timelines, checklists, and trackers within internal systems, • Coordinate calendars across internal teams, clients, vendors, and third parties, • Anticipate risks, bottlenecks, or misalignment and proactively surface solutions Client & External Communication • Support professional, high-touch client communication, • Coordinate with escrow companies, maintenance facilities, program providers, and other third parties, • Help ensure a seamless, well-orchestrated client experience Cross-Functional Collaboration • Work daily with Technical, Research, Marketing, and Engagement & Closing teams, • Step in to fill gaps and maintain deal momentum when needed, • Contribute to process improvement and documentation efforts This Role Is a Great Fit If You… • Enjoy being in the middle of the action, • Take pride in enabling others to perform at a high level, • Appreciate structure but can operate comfortably amid ambiguity, • Want meaningful client exposure without carrying a sales quota, • Are energized by responsibility, pace, and accountability What Success Looks Like • Strong trust and confidence from Sales leadership, • Timely, accurate coordination with minimal dropped balls, • Clear, professional communication internally and externally, • Required, • Bachelor’s degree or equivalent professional experience, • 0–3 years of experience in sales, finance, aviation, consulting, analytics, or a client-facing professional environment, • Demonstrated interest in sales, business development, or client advisory roles, • Strong written and verbal communication skills, • High attention to detail with the ability to manage multiple priorities, • Analytical mindset with comfort working with data, research, and reporting tools, • Willingness to learn and operate within CRM, project management, and research systems, • Coachable, self-motivated, and comfortable receiving direct feedback, • Ability to work in a fast-paced, performance-driven environment, • Ability to manage priorities, stay ahead of details, and manage up effectively, • Comfort working directly with clients and senior professionals, • Willingness to travel as part of active transactions, • Team-first, service-oriented mindset, • Preferred, • Exposure to CRM systems (ClickUp, HubSpot, or similar), • Experience supporting sales teams, deal execution, or transactional workflows, • Familiarity with aviation, • Strong interest in long-term career growth within a sales organization Benefits Annual Bonus Opportunities We win as a team — when OGARAJETS meets annual revenue goals, all employees share in a year-end bonus. 401(k) Matching OGARAJETS matches employee 401(k) contributions up to 4% after one year of employment. Comprehensive Medical Coverage Medical, dental, and vision insurance through premium providers, with OGARAJETS covering a large portion of premiums for employees and their families. Professional Growth Allowance Employees receive discretionary funds to pursue continuing education, industry certifications, and career development opportunities. Frequent Team Events & Lunches We invest in regular team gatherings to strengthen connection, culture, and collaboration. Flexible In-Office Hours While on-site work is essential, employees have flexibility in setting their daily in-office schedule to accommodate commutes and family needs. Annual Decompression Time Off Dedicated paid time away to fully disconnect, rest, and recharge each year. Progressive Parental Leave Equal maternity and paternity leave for biological, adoptive, and foster parents after one year of employment. Strong, Collaborative Culture Our team lives out the OGARA LEGACY values daily: integrity, excellence, giving, responsibility, and humility. Cutting-Edge Technology Employees receive the latest Mac hardware and the freedom to explore innovative software to increase efficiency.

Job DescriptionAbout Engagifii Engagifii is an Association Management System (AMS) with member engagement at the core of the platform. We provide associations, lobbying groups, and governmental organizations a unified suite of modules that allow teams to manage their entire association, and, most importantly, deeply engage their members and constituents all from one place. For years, we evaluated the market to identify the best solutions for managing associations and member bases. We acquired AMS companies aligned with our strategic goals and, with ongoing guidance from our customers, evolved Engagifii into one of the most holistic and convenient platforms available to manage an association and increase member engagement in a single system. Position Summary The Senior Customer Experience Manager (SCXM) is responsible for ensuring customers achieve measurable success using the Engagifii platform. This role blends customer success, onboarding, implementation, and advanced support responsibilities, serving as a trusted advisor to clients throughout their lifecycle. The SCXM owns customer relationships, manages escalations, drives platform adoption, and collaborates closely with Product and Engineering. This role also provides mentorship and guidance to Customer Experience Associates to ensure a consistently high-quality customer experience. Key ResponsibilitiesCustomer Success & Account Management • Serve as the primary point of contact for assigned customer accounts, • Ensure successful onboarding, adoption, and long-term customer satisfaction, • Conduct regular check-ins, strategy calls, and business reviews, • Identify retention risks and proactively address them, • Advocate for customer needs internally and provide structured feedback to Product and EngineeringSupport & Issue Resolution, • Manage and resolve complex support tickets and customer escalations, • Coordinate with internal teams to ensure timely issue resolution, • Maintain clear, proactive communication with customers throughout the support lifecycleImplementation & Onboarding, • Lead onboarding and configuration for new customers, • Deliver training sessions and best-practice guidance, • Ensure customers are positioned for long-term success beyond initial launchProcess Improvement & Reporting, • Track and report on key customer metrics such as ticket resolution, adoption, and customer health, • Improve internal workflows, documentation, and training materials, • Share insights and trends with leadership to inform decision-makingTeam Leadership & Collaboration, • Mentor and support Customer Experience Associates, • Collaborate cross-functionally with Sales, Product, and Engineering, • Bachelor’s degree or equivalent experience in business, communications, information technology, or a related field., • 3+ years of experience in Customer Success, Customer Support, Implementation, or Account Management within a SaaS environment, • Experience supporting B2B software customers, • Strong written and verbal communication skills, • Ability to manage multiple customer relationships simultaneously, • Proven problem-solving skills and attention to detailPreferred, • Experience with Association Management Software (AMS) or similar platforms, • Familiarity with CRM, ticketing, or project management tools, • Experience mentoring or leading junior team members Key Competencies • Customer-first mindset, • Ownership and accountability, • Strategic thinking and prioritization, • Clear and professional communication, • Remote or hybrid work environment, • Small, collaborative team culture, • High-impact role with direct influence on customer outcomes and product direction Why Join Engagifii • Help organizations better engage their members and communities, • Join a growing SaaS company where your contributions matter, • Opportunity to shape processes, influence product development, and grow into leadership

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The VCA team is looking for a Manager to join our consulting practice and play a role in developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchants & Co-Brand Partners. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner. Potential engagements could include customer insights and benchmarking, product development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement. Specific responsibilities include: • Proactively engage with Visa teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners., • Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with Merchants & Co-Brand Partners., • Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges., • Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement in their core business, • Partner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources, • Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments, • Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients, • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice Basic Qualifications 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 114,400 to 183,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionSalary: Position:Mobility Management Specialist (MMS) Organization:Telecom Management Solutions Organization Classification:Exempt Reports to:Director of Telecom Management Services JOB DESCRIPTION The MMS is a client-facing position focused on cost reduction, visibility and on-going management of named-clients mobility accounts and services. This includes mobility plan management, invoice optimization, mobility traffic management (MTM), mobile device management (MDM), device lifecycle management, new opportunity strategies, presentation of findings, contract/vendor management, reporting and analytics. The MMS will be providing their clients with scheduled, recurring Mobility Management Dashboards, typically via web-meetings. The MMS is chartered with recommending and delivering cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction. Essential Functions and Qualifications: * Forensic analysis of wireless invoices, inventory and expenses targeted to each clients specific needs * Consultative and proactive approach to clients mobility management program * Account Management in serving as an extension of clients team * Up to date knowledge of all plans, features, pricing, and on-going promotions for each wireless carrier * Microsoft Office competency; especially moderate level Excel knowledge and experience (i.e. pivot tables, vlookups) * Managing large volumes of data in excel and databases * Navigating wireless carrier portals Preferred Competencies: * General knowledge of business finance cost allocation, AP and GL Process * Expert level Excel knowledge including the use of advanced functions and pivot tables * Reviewing, understanding, and managing carrier contracts * Knowledge of Telecom Expense Management and/or Mobility Management * Ability to engage and guide a client in discussion of their mobility management ecosystem * C-Level presentation and interaction skills Major Duties and Responsibilities: * Analysis of invoice and summary of recommendations sent to client * Ownership of clients mobility landscape including vendors, hardware, roadmap and mobile security * Facilitate client call setup or internal meetings to discuss client opportunities * Manage internal client online portal login credentials, contracts loaded, standard plans & upcoming renewals * Work closely, in a dotted-line relationship with the Business Intelligence organization responsible for the Mobility Management Dashboard Program * Work closely with parallel organizations in BI, TMS, HelpDesk, Mobility Solutions and Client Account Management to facilitate client-facing support and knowledge transfer. Ensure all peers are current on mutual clients. Skills and Abilities * Ability to escalate effectively and manage vendors (both partners and non-partner vendors) * Ability to communicate effectively (verbal, written, email) with customers, peers, direct and Sr. Management * Ability to diagnose, articulate, and provide solutions for clients issues * Ability to scan and decipher large data sets quickly and efficiently * Ability to leverage automation for efficiency and added customer benefit * Ability to confidently make recommendations, implement and deliver client results Supervisory Responsibility: While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and Sr. Management organizations and will need to take various leadership roles, internally and externally. Work Environment: This position operates in a professional office environment with some remote flexibility. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m. Travel:Though very unlikely, some travel may be required to perform the critical functions of the job. Required Education and Experience: College degree or related work experience Work Authorization/Security Clearance (if applicable):Job contingent upon a background check EEO Statement: It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. Vatics policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice. Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionSalary: Geekplus is a global leader in mobile robotics technologies, providing innovative solutions for order fulfilment. With over 1,000 industry leaders using our systems, we deliver flexible, reliable, and efficient automation for warehouses and supply chains. Founded in 2015, Geekplus has more than 1,500 employees and offices worldwide, including in the US, Germany, the UK, Japan, South Korea, Mainland China, Hong Kong SAR, and Singapore. We are looking for a Sales Operations Specialist to join our team. Are you someone who is driven by curiosity and craves a good challenge? Join us now and be part of this exciting adventure! Responsibilities • Contract Management: Follow up on internal processes, track contract statuses, and provide updates. Collaborate with internal stakeholders to gather necessary information as required, • Data Management & Reporting: Maintain and manage sales data, ensuring accuracy and completeness. Generate and analyze sales reports to provide insights for strategic initiatives, • Sales Support & Training: Offer support to the sales team with tools, data, and processes. Conduct training sessions for new sales hires and provide ongoing training for existing team members. Serve as a point of contact for inquiries and issues from the sales team, • Bidding Support: Maintain and update a database of bid documents, templates, and resources. Track and record bid outcomes and feedback to support continuous improvement. Ensure that all bid-related information is securely stored and easily accessible, • Cross-Functional Collaboration: Facilitate effective communication between the sales team and other departments to ensure alignment and operational efficiency, • Ad-hoc Tasks: Perform additional tasks assigned by leadership, such as tracking sales programs and conducting system data cleanup Requirements • Bachelors degree in Business Administration, Data Analysis, Marketing, or a related field, • 2 years of experience in a sales support or administrative role, with a background in data analysis and reporting., • Proficiency in CRM systems (e.g., Salesforce) and the Microsoft Office Suite, particularly Excel, • Strong organizational and time management skills, along with excellent communication and interpersonal abilities, • Attention to detail and accuracy in all tasks, • Bilingual in Chinese and English required If your qualifications, experience, and aspirations match our requirements, please send your resume along with your current and expected salary to us. All information and materials submitted to Geekplus will remain strictly confidential and will be treated for recruitment purposes only. Only shortlisted candidates will be notified.

Job Description The Client Relationship Coordinator serves as a primary point of contact for clients along with PYA’s management team, ensuring an exceptional client experience through proactive communication, attentive service, and seamless project delivery. This role blends high-touch client relationship management with administrative and paralegal support, contributing to both client satisfaction and operational excellence. RESPONSIBILITIES • Serve as a client contact, building and maintaining strong client relationships through regular, proactive communication and responsiveness to client needs, • Act as a liaison between clients and internal teams, ensuring client needs are understood and met throughout the engagement lifecycle, • Conduct research and prepare client-facing documents, correspondence, and reports with a high degree of accuracy and professionalism, • Support the preparation and review of contracts, project and client tracking/set-up, engagement letters, and other legal or compliance-related documents as needed, • Maintain meticulous records and documentation to ensure compliance and facilitate efficient client service, • Champion a client service mindset, consistently seeking opportunities to enhance the client experience, • Lead Salesforce initiatives, integrating systems and reporting to enhance consulting and firm-wide operations, • Champion compliance in firm policies, • Drive special projects and ad hoc initiatives with autonomy and accountability QUALIFICATIONS • 3+ years of administrative, paralegal, paraprofessional, or client support experience with a firm or corporation preferred, • Demonstrated ability to lead cross-functional processes and drive results independently, • Proficiency in Microsoft Office Suite required, with emphasis in Word and Excel; Salesforce experience preferred, • Detail-oriented work ethic with a demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks, • Polished professionalism, • Client and Relationship Management Focus, • Exceptional communication skills with the ability to influence stakeholders at all levels – both internally and externally ABOUT PYA PYA, a leading professional services firm, serves clients across the United States with expertise in consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way. Why Join PYA? • Be part of a dynamic and collaborative team that values innovation and excellence, • Work with industry leaders who are committed to professional growth and client success, • Competitive compensation, comprehensive benefits, and opportunities for career advancement

Job Description IN SUMMARY... Azalea Health is seeking a highly analytical and operationally-focused Digital Scale Client Success Manager to drive adoption, engagement, and value realization across a high-volume portfolio of clients. This role is critical to scaling our Client Success programs, processes, and insights to efficiently support a large and diverse client base through data-driven strategies and repeatable processes. The ideal candidate is passionate about using data, automation, and scalable methodologies to deliver consistent, measurable client outcomes while serving as a trusted advisor to clients. You will play a pivotal role in building the infrastructure and playbooks that enable our Client Success organization to grow efficiently. If you want the challenge of contributing to a critical function that fuels the success of Azalea Health, then this may be the role for you. WHAT YOU WILL DO... • Manage a high-volume book of business within a designated client segment using scalable, digital-first engagement strategies, • Leverage client analytics, usage data, and health scoring metrics to identify trends, risks, and expansion opportunities across your client segment, • Design, implement, and continuously improve scalable CSM programs, playbooks, and workflows tailored to high-volume client segments, • Monitor key performance indicators including product adoption rates, feature utilization, engagement metrics, retention risk signals, and expansion indicators, • Use data-driven insights to prioritize outreach efforts, automate engagement touchpoints, and tailor success strategies at scale, • Develop client segmentation strategies based on usage patterns, maturity levels, and business outcomes to optimize resource allocation, • Build and refine predictive models to identify at-risk customers before churn indicators become critical, enabling proactive intervention strategies, • Conduct cohort analyses to understand customer behavior patterns, lifecycle trends, and the impact of various engagement strategies on retention and expansion, • Perform root cause analysis on churn events, feature adoption challenges, and engagement drop-offs to inform strategic improvements, • Create and maintain dashboards and reporting mechanisms to track portfolio health, client satisfaction trends, and program effectiveness, • Deliver training sessions, webinars, and scalable enablement content to support ongoing client education and drive product value realization, • Develop and execute proactive campaigns to drive adoption of new features, products, and services across your client segment, • Build and maintain relationships with key stakeholders across your portfolio, including executive-level contacts where appropriate, • Serve as a trusted advisor while leveraging repeatable processes and automation to ensure consistent client experiences, • Identify upsell, cross-sell, and expansion opportunities based on client goals, usage patterns, product adoption levels, and organizational maturity, • Partner closely with Sales and Account Management teams to support renewal conversations, expansion initiatives, and growth strategies, • Connect clients with relevant third-party integrations, partner solutions, and additional resources that support their business objectives, • Maintain updated knowledge of Azalea Health's software products and services – with the ability to perform demonstrations of all Azalea products and services to clients as needed, • Bachelor's degree in Business Administration, Business Management or related field or relevant equivalent experience required, • 3-5 years of experience in SaaS Client Success; 2+ years of experience in Healthcare IT, Client Support required, • Prior demonstrated experience with building and managing scalable client engagement programs and playbooks, • Strong analytical skills with proven ability to leverage data, metrics, and client health scoring to drive decisions and prioritize activities, • Demonstrated results in driving client adoption and advocacy, • Ability to influence through persuasion, negotiation, and consensus building, • Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate across internal teams while working in a fast-paced environment, • Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate with other teams and stakeholders, • Being aggressive and taking initiative; we trust you to move the needle forward, • Doing the job; outcomes are just as important as strategy, • Being adaptable and amenable to meet the changes of a dynamic and evolving industry, • Demonstrating humility; partnership and collaboration define who we are and how we operate, • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, telehealth, and life insurance, • Generous employer sponsored subsidy towards employee's medical insurance premiums, • Azalea Health covers 100% of the premiums for Life AD&D, Telehealth, and Long-Term Disability for all eligible full-time employees, • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

Job Description Atlanta Office Technologies, Inc. (AOT) is looking for experienced multi-function equipment/copier technicians. The ideal candidate will have connectivity experience as well. This is a great opportunity for someone that wants to grow with a company and become more than just an employee. We offer educational resources, professional mentoring, competitive wages, etc. to make sure that your skills to execute your job are nothing less than exceptional. Signing bonus available for well qualified candidates! Responsibilities: • Repair and perform preventative maintenance on the full line of black and white and color digital copiers and printers., • Establish and maintain a professional relationship with each individual customer., • Will be assigned to and is responsible for an individual territory., • Responsible for focusing to the key productivity objectives including gross calls per day, efficiency rating, response time commitments and parts costs per call, among others., • Manage and maintain accurate parts inventory., • Will provide support to the Atlanta Office Technologies Sales Department ensuring complete customer satisfaction., • High School diploma or equivalent. 2+ years printer/copier service or industry related experience preferred., • Entry level will be considered with technical school diploma or Associates degree, • Strong customer service skills., • Strong relationship management skills with customers and personnel within the organization required., • Strong organizational skills and ability to use troubleshoot digital copiers, printers and basic network problems is required., • Strong computer/networking skills., • Must have strong ethics and work as an effective, collaborative team member., • Ability to work under stress/pressure to meet deadlines and financial objectives. • Medical, Dental, Vision, 401(k) w/ company matching program, Life, AD&D, LTD, paid holidays. Company DescriptionAtlanta Office Technologies, Inc. (AOT) is a world-class company that specializes in creating exceptional customer experiences by providing the finest quality products, solutions and service to our clients. Started in early 2015, AOT was named as one of the Atlanta Business Chronicle's Pacesetter Companies for 2018; making AOT one of the 100 fastest-growing privately held companies in the Greater Atlanta Metro Area. AOT is a company started by experienced industry professionals that understand people are the most important product. We are an office equipment dealer with simple, field-based solutions offerings for our clients. Our goal and drive is to bring the highest caliber people on board to make this one of the biggest technology providers in the area within five years. If you want to be a part of something special, apply today. You can also learn more about us at Office Technologies, Inc. (AOT) is a world-class company that specializes in creating exceptional customer experiences by providing the finest quality products, solutions and service to our clients. Started in early 2015, AOT was named as one of the Atlanta Business Chronicle's Pacesetter Companies for 2018; making AOT one of the 100 fastest-growing privately held companies in the Greater Atlanta Metro Area. AOT is a company started by experienced industry professionals that understand people are the most important product. We are an office equipment dealer with simple, field-based solutions offerings for our clients. Our goal and drive is to bring the highest caliber people on board to make this one of the biggest technology providers in the area within five years. If you want to be a part of something special, apply today. You can also learn more about us at

Job DescriptionIdeas United is a creative studio built on the power of storytelling. Our progressive model allows our team to take an unconventional approach – by finding and fostering emerging talent, we have built a global talent network of 3,500 storytellers working alongside our in-house creatives. We partner with the best in the business — from trailblazing brands to pioneering universities and nonprofits. Through authentic, story-driven content, we create high-quality videos (from television ads to digital), events, and more. Our clients (partners) have included leading brands such as Disney, Southern Company, The Coca-Cola Company, and PGA TOUR, along with incredible university & nonprofit partners such as Smithsonian Institution, Emory University, Georgia Tech, Georgia State University, University of Cincinnati Health, and many others. We push boundaries — investing in purpose-driven collaborations that create a lasting impact. Together, we lift voices and drive change, amplifying underrepresented perspectives and celebrating the storytellers who shape our world. We are a team of people with diverse backgrounds, different perspectives, and unique interests. We are committed to creating an inclusive environment where everyone, regardless of race, gender, religion, sexual orientation, age, or disability has equal opportunities to thrive, collaborate, and create. Click here to learn a bit about our team! Summary The Account Coordinator’s core responsibility is to support the Account Management team and help foster strong relationships with clients by delivering great products, and meeting their needs on a day-to-day basis. To be successful in this role you should be highly organized and able to handle multiple tasks for different teams/partners at the same time. Being proactive and eager to work within the team dynamic will be essential traits for this role.What you'll do: • Support 5 - 6 accounts across multiple teams, concurrently, developing positive working relationships, • Serve as backup to Account Manager as the day-to-day contact on accounts, providing status updates and reports and relaying all client feedback to the internal team, • Research client business and help identify future opportunities, • Work with other internal departments, namely Project Operations, in order to assist with the progress of all projects, • Ensure timely delivery of all assetsWhat we'll love about you:, • Bachelor’s degree in communications, marketing or related field, • A minimum of 1 - 3 years of agency or related client-facing experience, • Proficiency with G-Drive, Pipedrive, and Monday.com preferred, • Excellent interpersonal, verbal, and written communication skills, • Organization, ability to multitask, and self-sufficiency are a must, • Ability to function in fast paced deadline driven environment and willingness to work occasional extended hours, • Belief in our mission and purposeWhat you'll love about us:, • Competitive salary, • Health, vision, and dental insurance, • Unlimited PTO, • Robust 401k with company-matching, • Flexible working schedule + a hybrid-friendly environment, • Professional growth + internal educational events, • Dog-friendly officeBonus points:, • Proficiency with G-Drive, Pipedrive, and Monday.com

Job DescriptionCompany Description About Covista Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers. We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube. Job Description Opportunity at a Glance The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team. This role is location specific and requires the candidate to be based around Atlanta, Georgia. Responsibilities • Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students., • Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week., • Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information., • Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment., • Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes)., • Attends tradeshows and industry events where employee enrollment is a core focus., • Performs other duties as assigned, • Complies with all policies and standardsQualifications, • Bachelor's Degree required, • 3+ years customer service, student enrollment, or prior experience serving healthcare institutions required, • Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools, • Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job), • Understanding of academic cycles and B2BC nature of enrollment revenue, • Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Covista offers a robust suite of benefits including: • Health, dental, vision, life and disability insurance, • 401k Retirement Program + 6% employer match, • Participation in Covista’s Flexible Time Off (FTO) Policy, • 12 Paid Holidays For more information related to our benefits please visit: Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Job DescriptionCompany Description The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times. GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including: Electric Gas Telephone Utilities Manufacturing Defense Banking/Financial, Information Technology Healthcare/Pharmaceutical Having worked with a multitude of the world’s largest clients, GDKN has gained significant expertise in providing staffing solutions which are specifically targeted to meet our client’s unique needs with a highly innovative tactical and strategic approach and extensive capabilities for scalability and flexibility. Our staffing solutions focus on every detailed aspect of a business and ensure that you have the perfect talent for your critical business needs. We keep adapting and expanding to ensure that we always surpass our client’s expectations. Our staffing solutions division has access to an unparalleled pool of candidates from which our dedicated team rigorously screen and evaluate to ensure ideal human resources are identified for our client’s unique needs. Our dedicated team is the group of certified experts many of which have years of experience in their related field of expertise. We do not just focus on finding the perfect talent for our clients; we allow them to focus on growing their business and achieving their goals by ensuring that we adhere to the strictest labor compliance standards. Our activities are compliant with the laws prevailing in the countries and municipalities we do business in and our team of labor law experts ensures that your organization is compliant with all current applicable labor regulations. Labor Law Compliance Management is an important component of our business which we continue to keep as a top priority. With over 20 years in the staffing industry, highly customizable staffing solutions, unparalleled sourcing methodology and global capabilities, we are uniquely equipped to identify the right talent for your organization. GDKN will provide your organization with the flexibility to staff up or down, depending on your business needs. Job Description Sales Support Specialist Summary • This role involves managing sales technology tools, including license and user setup, training, and communication plans, while ensuring feedback and tool adoption are tracked., • Candidates should have a bachelor’s degree, experience with Salesforce or CRM tools, strong Excel skills, sales support expertise, and familiarity with sales technologies. Responsibilities • Manage licenses, user setup and configuration changes across the sales technology tools, • Provide demo of the enhancement to capture initial feedback, • Generate basic training materials that can be customized by the GBEs to suit their audience better, • Track user-reported issues with IT, ensure resolution and communication, • Lead the delivery of Train-the-Trainer sessions, • Develop launch communication plans to include relevant information on features, hyper-care support, office hours, feedback capturing mechanism, etc., • Lead office hours, capture/consolidate/prioritize feedback and translate to corrective action, • Generate tool usage report on onboarding and adoption Position Requirements • 2 or more years of hands-on experience with Salesforce or another CRM tool in an administrative role, • 1 or more years in a Sales Support function, • Strong Excel experience, • Comfortable working with technical development team in providing business context during migration/development cycles., • Familiarity with other common sales technology tools such as Highspot, Seismic etc., • Proven ability to leverage cross-functional resources, • Strong problem solving, quantitative and analytical abilities Position Requirements • 2 or more years of hands-on experience with Salesforce or another CRM tool in an administrative role, • 1 or more years in a Sales Support function, • Strong Excel experience, • Comfortable working with technical development team in providing business context during migration/development cycles., • Familiarity with other common sales technology tools such as Highspot, Seismic etc., • Proven ability to leverage cross-functional resources, • Strong problem solving, quantitative and analytical abilities, • Strong communication skills and ability to work in cross-functional environment.

Job Description Senior Customer Success Manager – Enterprise & Commercial Accounts Location: Remote Team: Customer Success Type: Full-Time About Happy Returns, a UPS Company Happy Returns is transforming the e-commerce returns experience by combining software, logistics intelligence, and our national network of Return Bars®. As part of UPS, we empower retailers and shoppers with fast, frictionless, and sustainable returns at scale. As a Senior Customer Success Manager, you’ll support our largest enterprise and commercial retail partners—guiding strategy, optimizing performance, and collaborating closely with UPS teams to deliver an exceptional post-purchase experience. Position Summary The Senior Customer Success Manager (Sr. CSM) is a strategic, relationship-centered leader responsible for the success, retention, and growth of Happy Returns’ Enterprise merchants. You will: • Serve as the primary strategic advisor and main point of contact for enterprise and commercial accounts., • Drive adoption, operational excellence, and measurable value for your merchants., • Collaborate cross-functionally with UPS, Sales, Product, Engineering, Operations, and Support. Key Responsibilities Enterprise Account Management & Strategic Partnership • Own a portfolio of enterprise and commercial merchants across multiple retail categories., • Develop and maintain executive-level relationships to drive strategic alignment and long-term value., • Optimize merchant performance through data-driven insights into return behavior, operational efficiency, and shopper experience., • Identify expansion opportunities (e.g., Return Bars®, policy optimization, operational enhancements) and collaborate with Sales to drive growth., • Own complex merchant escalations related to:, • Warehouse and operational workflows, • Technical configurations, • Transport and logistics handoffs, • Return Bar performance, • Diagnose operational challenges and coordinate solutions with Product, Engineering, Operations, and Support teams., • Work closely with UPS Account Executives and Operations to deliver unified merchant strategies., • Align on transportation, logistics optimization, and merchant-specific initiatives across UPS and Happy Returns., • Guide merchants through best practices for return policy setup, system configuration, and logistics planning., • Help translate operational processes and product functionality into clear merchant guidance. Experience & Skills • 5–7+ years in Customer Success, Enterprise Account Management, or Client Services—preferably in e-commerce, logistics, transportation, or SaaS., • Demonstrated success managing large enterprise portfolios with several stakeholders and complex operational requirements., • Strong analytical skills and ability to present insights to senior merchant leaders., • Skilled in navigating dynamic environments, influencing cross-functional teams, and driving measurable outcomes., • Excellent written and verbal communication skills, with comfort presenting to executive audiences., • Experience with UPS, carrier logistics, 3PL operations, warehouse systems (WMS), retail operations, or similar environments., • Bachelor’s degree or equivalent experience.

Job Description The Customer Experience Specialist supports the development and execution of initiatives designed to enhance the end‑to‑end customer journey for organizers and exhibitors. This role collaborates closely with the VP of Marketing and Customer Experience to implement customer experience (CX) strategies, coordinate projects, and ensure alignment with company‑wide CX priorities. The Specialist focuses on operationalizing CX programs, driving customer engagement, and delivering measurable improvements across key touchpoints. Key Contributions of the Role • Execute customer experience initiatives that improve organizer and exhibitor satisfaction and loyalty., • Manage CX-related projects, including surveys, feedback programs, and communication plans., • Support the development and rollout of standardized processes and resources for customer-facing teams., • Collaborate with internal departments (Sales, Exhibitor Services, Operations, and Business Solutions) to ensure alignment and consistency in service delivery., • Monitor and report on CX KPIs, providing actionable insights and recommendations., • Assist in the implementation of digital tools and platforms (e.g., Marketing Cloud) to enhance customer engagement., • Coordinate content and communication for customer experience programs, ensuring clarity and responsiveness., • Serve as a point of contact for cross-functional teams on CX-related initiatives., • 3+ years of experience in customer service, marketing operations, or a related role., • Strong project management and organizational skills with the ability to manage multiple priorities., • Excellent communication skills, both written and verbal., • Ability to collaborate effectively across departments and influence without direct authority., • Analytical mindset with experience in interpreting data and applying insights to improve processes., • Familiarity with customer experience principles and tools; experience with survey platforms and CRM systems preferred., • Bachelor’s degree in Marketing, Business, Communications, or related field. Aligning with Our Values For Success • Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork., • Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company., • Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program. Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company. Benefits • Medical, • Dental, • Vision, • Life and Disability Insurance, • 401 (k)

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description The Client Care Risk Services Fraud Prevention Associate is an integral part of the Risk Services team, responsible for analyzing online orders for fraud, evaluating current fraud trends and many other tasks associated with merchant and issuer fraud prevention services. The associate is also an important role in working with merchants to ensure they are getting the quality they come to expect from Visa. This role is key to executing the Client Care Risk Services team business strategy in all regions, enhance merchant experience by systematically ensuring merchant processes are followed and helping to cut costs and increase productivity through automation. Primary Responsibilities • Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action., • Perform analytics of complex data models to evaluate legitimacy of transactional logs., • Detail oriented problem solver - monitor and respond to a wide variety of proprietary Visa solutions used to identify potential fraud and risk-based activity that may impact Visa and our clients., • Collaborate with the Visa teams and clients during fraud events to provide real time status and decision making. Basic Qualifications: • Minimum of 6 months of work experience or a Bachelor's Degree, • Experience and/or Expert in online fraud., • 2 or more years of work experience, • Experience with and understanding of various merchant environments, including past and current fraud trends., • Understanding of payments process, cybercrime, and fraud techniques, • Capacity to adapt quickly to change, demonstrating enthusiasm and resourcefulness when tackling unfamiliar tasks and requests., • Proficiency in rapidly absorbing key information and applying new knowledge efficiently., • Strong understanding of common fraud vulnerabilities and exposures, and their associated exploitation methodologies, • An intellectual curiosity and a growth mindset., • Intermediate Microsoft Excel skills (e.g., using pivot tables, VLOOKUP queries, linking Excel to databases)., • Organizational and time management skills., • Ability to work autonomously under pressure., • Previous experience in conducting proactive analysis of a merchant's fraud rules or suggestions for rules Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 52,700.00 to 73,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Steve Paige - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Fluxx is seeking a highly motivated individual to join the Customer Success team. As a Customer Success Manager, you will own a defined book of Mid-Market and Enterprise customers, while also contributing to the success and renewal coverage of our broader small-to-midmarket customer base through ad hoc support and shared renewal efforts. You will serve as a trusted advisor, guiding customers to measurable outcomes, driving adoption of the Fluxx platform, and ensuring long-term retention and growth. Our Customer Success Team is responsible for managing our customer relationships to ensure mutual benefit. Our role is to work closely with our customers throughout the customer lifecycle to help them maximize their investment in our software and get the most out of the platform. To do this well, the Customer Success Manager (CSM) will be comfortable communicating across various levels of the customer's organization, backed by an understanding of their business objectives, key priorities, and application usage. As a trusted advisor and coach, the CSM partners with customers to apply Fluxx's solutions in support of their strategic business goals, proactively identifying opportunities for growth and expanded value. The CSM will help lead and execute internal initiatives that evolve Customer Success processes and systems, leveraging our Customer CRM (Planhat), data analytics, survey insights, and cross-functional projects to scale impact and improve customer outcomes. This is a full-time, exempt, remote position that reports to the Sr. Director, Customer Success. Candidates must be located in the United States. We are not hiring consultants/ contractors for this role. About Fluxx: At Fluxx our mission is to be the leading collaborative grantmaking platform in our global communities. We believe in building technology that drives positive impact in our world. Our platform helps foundations and agencies streamline the grantmaking process, making it easier to get funding to those who need it to support their mission. We are driven to facilitate change through solutions that automate grantmaking for organizations worldwide. Over the past decade, Fluxx has built a diverse and engaged community of 450+ Grantmakers who work with over 150,000 foundations, government agencies and nonprofits worldwide. Through Fluxx, they have issued over $15B in grants in the past year alone." How you will make an impact/What you will do: • Owns a portfolio of Mid-Market and Enterprise customers, including high-value and complex accounts, • Develop and execute strategic success plans aligned to customer goals, risk signals, and growth opportunities, • Serve as a trusted advisor to executive and operational stakeholders within customer organizations, • Lead renewal strategy and execution, including pricing conversations and contract alignment, • Proactively identify and drive upsell and cross-sell opportunities in partnership with Sales and Account Management, • Leverage technology and automation with a one-to-many approach in managing customers, • Anticipate customer needs and risks by analyzing usage data, sentiment, and engagement trends, • Lead proactive interventions to mitigate churn and improve customer health, • Deliver executive-level health checks, business reviews, and outcome-based conversations, • Manage and resolve high-stakes or escalated customer situations with confidence and empathy, • Lead executive-level business reviews by developing compelling, data-driven materials; collaborating cross-functionally on content and deliverables; tailoring messaging to key customer personas; and clearly articulating the value and impact of the Fluxx platform to stakeholders at all levels., • Act as a primary customer advocate internally, influencing Product, Support, Engineering, Integrations, and Marketing, • Collaborate cross-functionally to resolve complex issues and improve the end-to-end customer experience, • Contribute to process improvements, playbooks/workflows, and best practices that scale customer success efforts, • Coach and mentor Associate and peer CSMs through modeling best practices and sharing expertise, • Demonstrate advanced proficiency in tools such as Salesforce, Planhat, and other CS technologies, • Use data to inform strategy, prioritize accounts, and communicate customer insights effectively, • Support customer enablement through tailored guidance, training sessions, and strategic recommendations, • Identify and facilitate opportunities for Advanced Services, professional services, and training by partnering with customers and internal teams to ensure timely alignment, delivery readiness, and measurable outcomes. What you bring to the team/ About you: • 5+ years of experience in Customer Success, Account Management, or a related customer-facing role, • Proven success in managing complex customer relationships and driving the full renewal lifecycle, along with expansion, • Deep understanding of customer success methodologies, lifecycle management, and value realization, • Strong technical aptitude, with experience working in complex SaaS platforms; experience in the grants management space or with Grants Management Systems (GMS) is preferred., • Strong executive presence with the ability to influence and build trust at all levels, • Excellent written and verbal communication skills, • High degree of autonomy, accountability, and strategic thinking, • Ability to lead through ambiguity and drive outcomes in a fast-paced SaaS environment, • Knowledge of the Fluxx platform, including its backend structure and configuration capabilities a plus, • Experience with Planhat, Salesforce, or similar CS platforms Fluxx is committed to fair, transparent, and equitable compensation practices. We use a market-based approach that considers the cost of labor by geographic region, along with company size and industry benchmarks. This role is categorized into three compensation tiers based on location, with the following expected annual on-target earnings (base salary + commission): Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role. The range listed reflects the expectations outlined in this job description. The final salary and commission package will be determined based on, but not limited to: (a) the candidate's location, (b) individual skills and qualifications, and (c) relevant experience. Benefits: Fluxx offers the following benefits for the position subject to applicable eligibility requirements: Medical, dental, and vision insurance; Flexible time off; Paid sick leave; 12 weeks of fully-paid parental leave; Annual learning and development stipend; Internet stipend; One-time home office set-up stipend; 401(k) retirement plan with company match. This position is also eligible for incentive stock options, subject to the terms of Fluxx's applicable stock plans. More About Fluxx: We are a people-first and inclusive workplace committed to continuous learning. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Job Description Location: Hampton Inn & Suites by Hilton Buckhead/Atlanta GA What Makes a McKibbon Sales and Service Coordinator? As a key member of the sales team, the Sales and Service Coordinator has influence and accountability for the revenue generation of the property. Reporting to the Director of Sales, the Sales and Service Coordinator will be responsible for maintaining the highest level of competencies to help the property to achieve its business goals while embodying McKibbon’s Guiding Principles. A Day in the Life: • Sales and Service Coordinator is responsible for sales and revenue generation for segments assigned by the Director of Sales., • Maintain compliance and up to date on new sales initiatives for the brand and company., • Maintain positive relationships with management company, property owners, and clients., • Support guest experience and satisfaction in all operations., • Professionally represent the property by being actively involved in the local community., • Check emails and voicemails daily in a timely manner., • Review McKibbon Hospitality’s daily report., • Participate in Daily Sales Stand-Up or as directed by the Director of Sales., • Participate in an engaging way at the weekly sales meeting., • Participate in weekly revenue call as determined by the Director of Sales., • Review daily Delphi calendar (account, group, and function traces)., • Review Delphi task manager for past-due traces., • Enter all sales activities daily into Delphi (traces, QIC, lost business)., • Review assigned hotel(s) in-house guest ledger/arrival list for leads and service opportunities., • Research and prospect leads as assigned., • Prospect to set appointments/joint appointments/tours., • Proactive sales efforts on new and existing accounts as assigned by Director of Sales., • Greet all assigned in-house meetings., • Set-up/maintain group block on group/function schedules., • Provide knowledgeable input to operations team to assist in the creation of the Budget Workbook., • Attend sales training as recommended by General Manager and Director of Sales., • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements/Preferences: • Associates/Bachelor’s degree preferred., • 1-year minimum experience in hotel sales preferred., • Preferred experience with major brands such as Marriott., • Hilton or Hyatt (preferred), • A proven track record of meeting sales goals., • Ability to actively support operational teams., • Implement and maintain all sales documentation., • Ability to make revenue management decisions to effectively grow market share., • Produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits., • Computer Skills: Word, Excel, PowerPoint., • Experience with Delphi Standard or Delphi FDC (highly desired), • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds., • Ability to ensure that hotel policies, procedures and brand standards are followed., • Maintain a high level of professionalism, trust and responsibility., • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation., • Must excel in high-pressure, fast-paced environments., • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests., • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: * Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet Insurance * Short and long-term disability * Paid time off and holidays * Tuition assistance Financial & Occupational Wellness: All Associates * Competitive Compensation with incentives (incentives vary by position) * 401K Savings Plan with 50% matching funds * Associate referral program * Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates * Fundraising matching funds program * Team volunteer opportunities * 24/7 chaplain services * Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: General Description: Quick Box Fulfillment is looking for a Client Services Administrator to help with day to day tasks within the Client Services team. The Client Services team is responsible for all communications to the Quick Box client base. As part of the team you will be responsible for communicating to C level employees both within Quick Box and our Clients. This is a Full-Time position, Monday through Friday. This is a great opportunity for someone looking to join a growing company focused on providing fast, friendly and accurate service. The diverse backgrounds of our management and ownership team will provide exposure to multiple facets of business and fulfillment/warehousing. Essential Duties & Job Functions: • Administratively support QuickBox Clients and the Client Services Team with functions related to direct to consumer and retail order fulfillment., • Daily tasks include, assisting the Client Services Managers in triaging and responding to Client inquiries, daily reporting, updating and maintaining client information and documentation, and building strong relationships both internally and with the client., • Client Communication: Responding to client inquires via phone, email, Slack, Teams and other channels. Must have excellent verbal and written skills., • Information Management: Maintaining and updating client records, managing databases and ensuring data accuracy., • Client Relationship Building: Provide excellent customer service, addressing concerns and fostering positive client relationships., • Reporting: Daily reporting and ensuring compliance, • Compliance: Collaborating with other team members and providing support to senior staff, • Problem Solving: Troubleshooting issues, researching solutions and escalating concerns when necessary, • Strong communication and interpersonal skills: Ability to effectively communicate with clients and team members, • Excellent organizational skills: Ability to manage multiple tasks, prioritize work and meet deadlines, • Proficiency in Microsoft Office Suite: Experience with Word, Excel, PowerPoint and other relevant software, • Attention to detail: Accuracy in data entry, project creation, project management and documentation, • Adaptability & Flexibility: Ability to adjust to changing priorities and work in a fast-paced environment, • Other administrative duties as required and assigned Requirements: Job Qualifications Mandatory: • High school diploma or GED, • Bilingual (English/Spanish), • Quick/Critical Thinker with the ability to think on your own, • Must be a self-starter and able to handle multiple priorities, • Strong computer and word processing skills, working with Microsoft Suite, • Strong Excel and PowerPoint skills is a must, • Works well in Team environments, • Willing to contribute ideas and feedback, • Ability to learn on the go and pickup processes while in flight, • Dependable and Punctual, • Ability to clearly communicate with all levels of employee, • Extremely Organized but able to adapt at will, • Ability to lift 50lbs Preferred Qualifications: 1. Associates, Bachelor’s Degree or equivalent work experience preferred, 2. Experience with Warehouse Management Systems preferred Work Environment: 1. This is a Atlanta based position operating out a Warehouse environment o Warehouse Environmental Conditions are as follows; ? Moderate noise level in the work environment. ? Work environment is indoors. ? Warehouse temperatures may vary depending on outside temperatures. Physical Demands: o Sight: Must be able to see well enough to read product lot numbers and expiration dates, read reports, and use a computer. o Hearing: Must be able to hear well enough to communicate in person or via technology, and to hear warning signals of forklifts and warehouse equipment. o Standing: Must be able to stand for shift duration. o Walking: Must be able to walk without assistance to perform job duties. o Mobility: Must be able to be mobile to operate warehouse machinery. o Sitting: Must be able to sit for shift duration. o Stooping, Kneeling: Must be able to stoop or kneel for short periods of time. o Lifting: Must be able to lift 30 lbs – 50 lbs. o Hand Mobility: Must be able to have mobility in hands to open and seal packaging, utilize keyboard functions, and utilize phone systems. Contingencies: Any offer of employment will be contingent upon: 1. Satisfactory results of background and reference checks., 2. Proficiency testing in Microsoft Office applications.

Job Description Energy Advisor Job Posting Hybrid - Atlanta, Georgia Metro Area About the Company: Maryland Energy Advisors (MDEA) is a rapidly growing energy management company that serves some of the area’s largest businesses, including real estate owners, restaurants, and manufacturers. We provide consulting services for utilities across the United States, and we are looking for a customer-centric individual to join our team as an Energy Advisor for Georgia Power’s Commercial Energy Efficiency Program, providing direct customer outreach. Georgia Power’s Commercial Energy Efficiency Program helps businesses save money and energy by offering rebates and support for upgrading to more efficient equipment, including lighting, HVAC, and more. It’s a great way for medium-to-large businesses to cut costs and be more sustainable. The program covers a wide range of energy-saving improvements and offers both prescriptive and custom incentives, depending on the project. Businesses can get help identifying opportunities, navigating the application process, and maximizing their savings. About the Position: The Energy Advisor will be responsible for sourcing energy efficiency opportunities through an outbound sales approach to include calls, emails, and in-person outreach efforts. This role is perfect for a Rockstar that wants to hunt, “own the role” and thrives in a competitive environment. You will be responsible for qualifying opportunities, marketing to potential clients both virtually and in-person and building relationships with stakeholders and across business sectors. You will participate in foundational conversations, helping to promote Georgia Power’s Commercial Energy Efficiency Program, while actively working to expand awareness and adoption of the program. PRIMARY RESPONSIBILITIES • Source energy efficiency opportunities through a multifaceted approach to include outbound sales calls, emails, presentations, and in-person outreach efforts., • Schedule and regularly attend virtual and in-person meetings with prospective customers and stakeholder organizations., • Act as the customer’s advocate to ensure the customer obtains accurate knowledge of energy efficiency rebate programs in the marketplace., • Increase customer awareness of bottom-line benefits resulting from energy conservation solutions., • Cultivate and develop new business through relationships with professional organizations and trade allies., • Apply knowledge of additional state and federal funding programs to drive deeper energy savings., • Maintain and update information in our lead management system., • Attend and participate in networking events, conferences, and speaking engagements, including occasional evenings, overnights, or weekends., • Support traditional and digital marketing campaigns and initiatives., • Provide support to the Outreach Manager as needed., • Participate in MDEA activities, including team meetings, attending required trainings, and supporting business development initiatives., • Assist with other projects and adapt to changing program priorities. QUALIFICATIONS • Bachelor’s degree from an accredited University or equivalent., • 1-3 years of sales or outreach experience with a strong customer-centric mindset., • Excellent presentation skills including good listening, probing, and qualifications abilities., • Sound business ethics, including the protection of proprietary and confidential information., • Strong interpersonal skills and client service orientation. Ability to connect quickly with others and establish rapport., • Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)., • Ability to work well in a fast-paced and dynamic work environment., • Ability and openness to travel within the Georgia Power service territory; must have a current, valid driver’s license, clean driving record, and proof of motor vehicle insurance, and reliable transportation. PREFERRED QUALIFICATIONS • Experience working on successful energy efficiency programs, especially in Georgia., • Expertise in energy efficiency technologies and products (especially commercial energy-efficient measures), energy issues in existing commercial and industrial buildings, and US policies for energy efficiency., • Bilingual in Spanish, highly desired, • Certified Energy Manager, LEED, other industry certifications are a plus, • Experience within the agricultural sector is a plus WORK ENVIRONMENT • This is a hybrid role with “office” work to be primarily conducted from home and regular travel within the Georgia Power Service Territory for client or stakeholder meetings and events., • Friendly, fun, cooperative, and very fast-paced. Staff members need to be able to work independently and adapt to changing priorities. BENEFITS: MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Regular team meetings and in-person gatherings Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job DescriptionAre you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing! Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. What the Hyper Wellness Representative Role Involves • Greeting clients and assisting them with Restores wellness services, • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process, • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system, • Conducting tours and selling service packages and memberships, • Educating clients on Restore services, including medical benefits, precautions, and at-home care, • Performing opening and closing procedures, • Daily store operations - this involves maintaining store cleanliness, customer lead outreach, community outreach, organizing store events, and assisting in social media outreach, • Maintain a safe, clean and secure environment for all guests and employees., • Serve as an expert on Restore products and services., • Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle., • Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.Qualities You Need to Succeed as a Hyper Wellness Representative, • Youre passionate about health and wellness, • You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we dont have a retail vibe., • Working weekends doesnt bum you out, • Communication and collaboration is one of your strong suits A competitive salary Complimentary and discounted access to Restores innovative wellness services Opportunity for growth Fun, positive, team oriented atmosphere. We are a women-led, locally owned small business. The chance to learn about forward-thinking, science-backed approaches to health and wellness Now, a Little About Us Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Magnolia Wellness LLC. Restore Hyper Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Job DescriptionBenefits: • Life insurance, • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off I offer 15 days of PTO, group life coverage, health insurance for employees, and full licensing reimbursement. In the office, I focus on building a team that enjoys a true work hard/play hard environment. I value strong work ethic, confidence when talking to people, and a healthy sense of competition. Were a diverse, supportive group that aims high and celebrates big when we hit our goals. If youre driven, team-oriented, and ready to grow, youll feel right at home here. Location Address: Chamblee, GA 30341 At Emily Beck - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Patient Educator, Specialty (RN) collaborates with medical practitioners and leaders to incorporate chronic disease education into the plan of care for a specialized group of patients. The incumbent in this role is responsible for helping to improve patient health outcomes by promoting and facilitating disease education with the patient and/or family member(s) thereby ensuring their active involvement in care and care decisions. He/She performs direct specialty nursing services to patients as required, ensuring adherence to regulatory standards and all related policies, procedures, and guidelines. The Patient Educator, Specialty (RN), is also accountable for the development and delivery of clinical education to patients that increases their knowledge of disease processes, improves patient engagement in care, and reduces hospital and ER admissions. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Provides chronic disease education relative to quality care for a specific patient population. Coordinates care between their primary care physicians, community specialists and vendor services including hospitals., • Monitors chronic disease program performance across multiple medical centers. Identifies gaps and implements improvements in patient and quality outcomes., • Assists with the development of strategies for quality improvement and management related to disease education., • Collaborates with medical center leaders and PCPs to evaluate, develop and implement patient education programs through needs assessment analysis., • Educates patients and/or family member(s) by gaining an understanding of their cultural and religious practices, emotional barriers, desire and motivation to learn, physical and/or cognitive limitations, language barriers and readiness to learn., • Identifies opportunities to minimize fragmentation of health care for patients., • Encourages decision-making about health care options by ensuring the patient and/or family member(s) understand the patient's health status., • Maximizes care skills by observing the patient and/or family member(s) ability to cope with patient's health status/prognosis/outcome and pivoting communication as necessary., • Enriches the patient’s overall health by promoting and encouraging healthy lifestyles., • Selects, adapts and individualizes patient education information by analyzing available brochures, printed materials, videos and other resources that align with the age, culture, religious practices, language, etc. of the patient., • Documents patient care services in patients’ chart and department records as determined by internal policies and procedures and external laws, rules and regulations., • Improves quality results by studying, evaluating and re-designing processes; implements changes as needed., • Coordinates care activities with transitional care team and case management to decrease hospitalizations and lengths of stay., • Develops trusting relationships with internal and external stakeholders to determine areas of opportunity supplemented with remediation strategies., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: • Strong business acumen and acuity, • Excellent knowledge and understanding of general nursing and nursing education functions, practices, processes, procedures, techniques and methods, • Excellent communication and interpersonal skills, • Skilled in gathering, analyzing, and interpreting information, • Strong customer service orientation required, • Ability to work across multiple centers of expertise with a range of stakeholders at different levels, • Ability to identify problems and recommend solutions, • Ability to establish priorities and coordinate work activities, • Must be detail oriented, • Ability to work effectively, both independently and as part of a team, • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software, • Ability and willingness to travel locally, regionally and nationwide up to 40% of the time, • Spoken and written fluency in English, • BS in Nursing (BSN) degree required, • A minimum of 2 years’ specialty care nursing experience required, • A valid, active RN license required; Nursing Compact license preferred, • Teaching/training experience required (clinical or patient education preferred), • Experience working with geriatric patients highly desirable, • Basic Life Support (BLS) certification required, • Certified Nurse Educator (CNE) or similar nursing certification a plus EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Hybrid

Overview: Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Competitive Sign on Bonus Offered No on call and no weekends Responsibilities: Performs necessary duties in scrub role. Takes on greater responsibility in providing patient care demonstrating a higher level critical thinking and problem solving skills. Functions in partnership with licensed staff. Performs patient care duties for clients of various age groups under the direction of a registered nurse. Qualifications: Education • H.S. Diploma or General Education Degree (GED) Required, • Certification as a Surgical Technologist Preferred, • BLS certification Required Business Unit : Company Name: Piedmont Atlanta Hospital

Overview: Performs necessary duties in scrub role. Takes on greater responsibility in providing patient care demonstrating a higher level critical thinking and problem solving skills. Functions in partnership with licensed staff. Performs patient care duties for clients of various age groups under the direction of a registered nurse. Responsibilities: Performs necessary duties in scrub role. Takes on greater responsibility in providing patient care demonstrating a higher level critical thinking and problem solving skills. Functions in partnership with licensed staff. Performs patient care duties for clients of various age groups under the direction of a registered nurse. Qualifications: Education • H.S. Diploma or General Education Degree (GED) Required, • Graduate of a Surgical Technology program Required Work Experience, • 3 years Certification as a Surgical Technologist or of surgical tech experience Required Additional Licenses and Certifications, • Certification as a Surgical Technologist Preferred, • BLS certification Required Business Unit : Company Name: Piedmont Atlanta Hospital

Overview: Facilitating patient care by assisting the physician during surgery in the Operating Room (OR) for multiple specialties, performing technical and some patient care duties under the direction of a Registered Nurse. Functions as a clinical specialist across numerous service specialty lines. Assumes additional responsibilities for maintaining surgical specialties as necessary and serves as a resource. Functions on a more global level and is more involved in detailed surgical endeavors related to the surgery department. Responsibilities: Facilitating patient care by assisting the physician during surgery in the Operating Room (OR) for multiple specialties, performing technical and some patient care duties under the direction of a Registered Nurse. Functions as a clinical specialist across numerous service specialty lines. Assumes additional responsibilities for maintaining surgical specialties as necessary and serves as a resource. Functions on a more global level and is more involved in detailed surgical endeavors related to the surgery department. Qualifications: Education • H.S. Diploma or General Education Degree (GED) Required, • Graduate of a Surgical Technology Program or LPN program Required Work Experience, • 3 years Surgical Tech Certification and of experience . In lieu of Surgical Tech certification, of experience can be substituted for certification for a total requirement of Surgical Tech experience Required Licenses and Certifications, • Current GA LPN License if applicable Required Additional Licenses and Certifications, • Certification as a Surgical Technologist or Licensed as an LPN Required, • BLS certification Required Business Unit : Company Name: Piedmont Atlanta Hospital

Overview: Experience the advantages of real career change Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities: The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients. He/she functions within the framework of the policies and procedures of the organization and demonstrates professional growth and accountability. The staff nurse is responsible for maintaining standards of practice, coordinating patient care activities of all assigned staff in the provision of quality nursing care. Qualifications: Education • Graduate from a nursing program Required, • Bachelors Degree Preferred Work Experience, • No experience required New Graduates of a nursing program eligible Required, • Nursing Experience in Hospital Setting Preferred, • 1 year in a hospital setting for PRN positions Required Licenses and Certifications, • RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License. Required and, • BCLS - Basic Life Support Required Additional Licenses and Certifications, • Advanced certification in field of specialty, if applicable (see addendum) Addendum, • Cardiac Tele:Additional Required Certifications:ACLS Certification - (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date) within 180 Days Required, • Critical Care:Additional Required Certifications:ACLS Certification - (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date) within 180 Days Required, • Dialysis:Additional Required Certifications:CDN (Certified Dialysis Certificate) preferred Preferred, • Emergency Department:Additional Required Certifications:ACLS and PALS Certification - (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date)Experienced Emergency Department nurses will have 6 months to obtain the PALS certification. within 180 Days Required, • Infusion/Oncology:Additional Required Certifications:Chemotherapy/Biotherapy Certification prior to independent chemotherapy administration Upon Hire Required, • Pediatrics:Identifies, reports and provides appropriate protective measures for high risk situations including, but not limited to, abuse or neglect, failure to thrive and potential for abduction.Additional Required Certifications:PALS Certification - required at Piedmont Columbus Hospital (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date)PEARS or PALS Certification - required at Piedmont Athens Hospital (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date) within 180 Days Required, • Surgical Services:Additional Required Certifications:PreOp/PACU/ENDO/CSU ACLS; PALS if unit provides care to pediatric patients (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date)OR BLS required only within 180 Days Required, • Womens Services:Additional Required Certifications:Labor and Delivery-ACLS Certification - (Nurse Residents or nurses new to specialty will complete applicable certifications within 6 months of start date) NRP by the end of orientation period, AWHONN Intermediate Fetal Monitoring Program within 12 months of start dateMother/Baby- NRP by the end of orientation periodNICU- NRP by the end of orientation periodNAT (Newborn Admission Team)- NRP by the end of orientation periodNursery- NRP by the end of orientation period within 180 Days Required Business Unit : Company Name: Piedmont Atlanta Hospital

Overview: Serves as clinical expert providing education, research, coaching, direct care, consultation, leadership collaboration and ethical decision making for patients and surgical services staff. Serves as a change agent and promotes quality through the utilization of clinical expertise. Provides clinical care as needed when staffing and/or case load demands. Communicates patient care, departmental issues, and staff concerns to leader(s) as needed. Responsibilities: Serves as clinical expert providing education, research, coaching, direct care, consultation, leadership collaboration and ethical decision making for patients and surgical services staff. Serves as a change agent and promotes quality through the utilization of clinical expertise. Provides clinical care as needed when staffing and/or case load demands. Communicates patient care, departmental issues, and staff concerns to leader(s) as needed. Qualifications: Education • H.S. Diploma or General Education Degree (GED) Required, • Graduate of a Surgical Technology Program Required Work Experience, • 2 years of Operating Room Surgical Tech experience Required Licenses and Certifications, • Certification as a Surgical Technologist Required, • BLS certification Required Additional Licenses and Certifications, • BLS certification Required Business Unit : Company Name: Piedmont Hospital

Chief Executive Officer Career Opportunity Passionate and empowered to apply your CEO expertise Are you seeking a transformative leadership opportunity that combines growth with a deep sense of connection? Encompass Health invites you to join as a Hospital CEO, where your career takes on new meaning. In our dynamic healthcare environment, experience the warmth of a welcoming community and make a substantial impact leading one of our 150+ hospitals dedicated to compassionate care. This role blends professional excellence with a profound connection to your roots, offering the ideal opportunity for transformative leadership. Join us on a journey where your impact transforms lives, and your career feels close to home and heart. As CEO, understand that small achievements lead to significant impacts, providing leadership to ensure seamless hospital operations, maintaining financial stability. Enjoy a comprehensive benefits package from day one, collaborating with a team that values inclusivity, support, and teamwork, while having access to cutting-edge equipment and technology. Embark on a fulfilling career, making a meaningful difference with the peace of mind you've been yearning for. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families., • Generous paid time off that accrues over time. Opportunities for tuition reimbursement and continuing education., • Company-matching 401(k) and employee stock purchase plans., • Flexible spending and health savings accounts., • A vibrant community of individuals passionate about the work they do! Become the CEO you've always aspired to be • Ensure compliance with relevant laws, regulations, and the policies and procedures set forth by the Governing Board and Medical Staff, as well as Joint Commission standards., • Take charge of fostering a work environment and culture that empowers the hospital and staff to fulfill the Encompass Health mission by surpassing its objectives., • Oversee hospital operations and continuously assess and enhance the hospital's performance., • Take responsibility for the patient census and actively participate in marketing our services within your community., • Promote and maintain a culture of inclusivity and diversity that respects and embraces everyone in the patient environment and workplace., • Provide motivation and celebrate the achievements of your team along the way. Qualifications • Master's Degree in Business Administration, Healthcare Administration, or a related healthcare field (preferred)., • Alternatively, a Bachelor's degree with work experience equivalent to a Master's degree, as demonstrated by responsibilities such as overseeing hospital operations, budget development, analysis and oversight, marketing for volume growth and program development, FTE management, expense control, policy and procedure development and implementation, and process development to ensure regulatory compliance., • Five years of management experience in the healthcare industry, with a minimum of 2-3 years in a Senior Management position., • May be required to work weekdays and/or weekends, evenings and/or night shifts., • May be required to work on religious and/or legal holidays on scheduled days/shifts. #LI-JA1 The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

Job Description Join the Global LT community and help provide language lessons to business professionals and their families worldwide. We are hiring a German Language Teacher to provide customized in-person lessons to our client in Atlanta, GA. Job Information: Class: 180072 : Face-to-face - 1 child (6yo) • Child Age: 6, • Availability: Tuesday and Thursday between 4 pm and 8 pm, • Preferred start date: November 5th, • Lesson Frequency: 1 x per week, • Lesson Duration: 45 minutes, • Student's Current location: Near Little Free Library - Peachtree Way NE, Atlanta, GA 30305, • Current target language level: Intermediate, • Native and other spoken languages: Native: German; Other: English, • The student is an expat, and she must return to Germany in a few years. The student is a native German speaker but must also learn reading and writing. [Grammar, writing, and reading], • Additional Information: Interests - Dancing horses, unicorns, arts and crafts, painting, • Delivering tailored, dynamic, effective, and engaging lessons, • Developing curricula based on learners' proficiency level and desired outcomes, • Monitoring students' progress and guiding learners toward learning goals, • Native or near-native written and spoken proficiency in the target language, • Certificate or degree in language teaching, education, instructional design, writing, language, linguistics, second-language acquisition, or related field, • Minimum of two years of German teaching experience Powered by JazzHR JiJUi3QnzO

Job Description Join the Global LT community and help provide language lessons to business professionals and their families worldwide. We are hiring English language teachers who speak French to provide personalized in-person lessons to our client in Atlanta, GA. Job Information: Ref 175119/20 : Back-to-back F2F Classes available in Garden Hill District (July/August 2024) • Availability: to be determined, • Preferred start date: End of July - Beginning of August, • Lesson Frequency: 2x/week each (flexible), • Lesson Duration: 45min each (flexible), • Student’s current location/time zone: Belgium, • Relocation date/location (if applicable): Arriving in Atlanta, Georgia area July 2024. Kids will attend Garden Hill Elementary / Atlanta International School so the family home will be within Garden Hill district, • Current target language level: Beginner, • Native and other spoken languages: French, • Additional Information: Lessons should include Games/Video/Stories. Bilingual French/English T required. Class Ref. 175119 • Age: 6 years old, • Student’s language needs and goals: Start from scratch→ Vocabulary, interactions (speaking and listening skills). Her parents would like her to learn all what is needed to be ready for the move and school. Class Ref. 175120 • Age: 4 years old, • Student’s language needs and goals: Exposure to the language through games/play - basic vocabulary - Main objective: provide tools so the kid is ready for the move and school in the future. His mother will assist him. Responsibilities: • Delivering tailored, dynamic, effective, and engaging lessons, • Developing curricula based on learners’ proficiency level and desired outcomes, • Monitoring students’ progress and guiding learners toward learning goals, • Native or near-native written and spoken proficiency in the target language, • Certificate or degree in language teaching, education, instructional design, writing, language, linguistics, second-language acquisition, or related field, • Minimum of two years of teaching experience Powered by JazzHR P67qP8HD6C

Job Description The Teachers Retirement System (TRS) is the largest public retirement system in Georgia. TRS administers the fund from which teachers in the state’s public schools, many employees of the University System of Georgia, and certain other designated employees in educational-related work environments receive retirement benefits. TRS manages the retirement accounts of 262,000 active members, and pays a monthly benefit to 128,000 retired members and survivors. TRS retiree payroll is in excess of $4.7 billion dollars per year. Don’t miss this opportunity to come work with us and help serve Georgia Educators! TRS is currently hiring for the following position: Retirement Operations Benefit Specialist **This position will be eligible for a telework arrangement. Please note: telework arrangements may be delayed due to training. Please be prepared to be in the office up to five days a week, as training and your new position may require on-site presence.** SUMMARY Under general supervision of the division manager, the incumbent is responsible for daily tasks associated with processing monthly employer contribution files, conducting account audits, and assisting employers with TRS-related needs. The job requires a candidate who is detail-oriented, able to meet deadlines, and possesses strong analytical and customer service skills. MINIMUM QUALIFICATIONS & EDUCATION • College coursework in business and accounting, and one to three years of experience in a financial services or business environment, or an equivalent combination of education and work experience PREFERRED ADDITIONAL QUALIFICATIONS In addition to the minimum qualifications, preference will be given to those applicants that possess the following: • Experience with qualified retirement plan administration, • Bachelor’s degree with business and accounting coursework ESSENTIAL DUTIES & RESPONSIBILITIES • Provide prompt, accurate, professional, and friendly customer service to internal and external contacts to assist with needs related to divisional work, • Manage high volume work queue to ensure agency standards for quality and timeliness are met, • Prepare correspondence for members and employers, • Add or update employer and member records in recordkeeping system, • Comply with all retirement system policies and procedures, and state and federal regulations, • Ability to work overtime as needed, • Perform other duties as assigned. SPECIALIZED DUTIES & RESPONSIBILITIES • Ensure all contributions are reported and posted each month, working with Information Technology staff, employers and external payroll preparation vendors, • Analyze, research and resolve reported member contribution and service credit discrepancies on a monthly basis, • Educate employers on applicable laws, policies and procedures to ensure accurate reporting, • Ensure member account audits are completed in accordance with agency and divisional policies, • Monitor and reconcile outstanding contribution payment variances, • Resolve demographic data discrepancies, • Perform account mergers and transfers KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of Microsoft Office software, • Knowledge of basic accounting principles, • Skilled in oral and written communication, • Skilled in data analysis and problem resolution, • Ability to meet required deadlines, • Skilled in the operation of a personal computer and other office equipment, • Ability to navigate multiple computer screens while speaking with employers on the phone, • Ability to build and maintain effective working relationships with all levels of management, staff and external contacts, • Ability to maintain professional demeanor, • Ability to work independently or within a team environment CORE COMPETENCIES • Teamwork, • Customer Service, • Accountability, • Communication, • Judgment and Decision Making EARN MORE THAN A SALARY! In addition to a competitive salary, TRS offers a generous benefit package, which includes a pension plan;401(k) with matching contribution; 13 paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending accounts. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. Candidates for this position are subject to a reference and a background check. The Teachers Retirement System is an Equal Opportunity Employer Company DescriptionTRS administers the fund from which teachers in the state's public schools, many employees of the University System of Georgia, and certain other designated employees in educational-related work environments receive retirement benefits. TRS offers a defined benefit plan, guaranteeing a monthly benefit - based on a member's final average salary and service - which is payable for the life of the member, and when applicable, transferable to a member's spouse or beneficiary.TRS administers the fund from which teachers in the state's public schools, many employees of the University System of Georgia, and certain other designated employees in educational-related work environments receive retirement benefits. TRS offers a defined benefit plan, guaranteeing a monthly benefit - based on a member's final average salary and service - which is payable for the life of the member, and when applicable, transferable to a member's spouse or beneficiary.