Account Manager, Ingredients
1 day ago
Tustin
Job DescriptionAbout Niagen BioscienceNiagen Bioscience (NASDAQ:NAGE), formerly ChromaDex, Inc., is a global bioscience company uncovering the potential of NAD+ with precision science. Backed by 25 years of research and innovation, our team discovers, develops, and creates solutions to help people Age Better®. Our flagship ingredient, Niagen®, is one of the world's most extensively researched NAD+ precursors, backed by 35+ published, peer-reviewed human clinical studies and 300+ global research partnerships with leading institutions. Our brands are Tru Niagen®, a daily supplement proven to increase NAD+ levels, and Niagen® Plus, offering pharmaceutical-grade IV and injectable therapies. As pioneers in NAD+ technology, Niagen Bioscience sets the gold standard in scientific rigor. We operate from three strategic locations in California and Colorado, positioning us at the forefront of the rapidly growing healthy-aging industry. Our C.H.E. (pronounced chi)We enjoy working with like-minded people who embody “C.H.E.” and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing: Character – A positive attitude, commitment to success, and strong ethics.Horsepower – Good judgment, creative problem-solving, and a strong work ethic.Experience – Functional knowledge and skills to perform efficiently. If you're eager to work with incredible people and contribute to something meaningful, join our team and help shape the future of bioscience on a global scale! What we Offer:A competitive salary, affordable health benefits, company sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities and a flexible/hybrid work environment. About the Role: About the Role:The Account Manager, Ingredients plays a key role in supporting our B2B customers and distributors, ensuring seamless execution across sales, logistics, and finance. This role manages day-to-day account operations, including order processing, trade spend tracking, and customer onboarding. With a strong foundation in ingredient sales and account coordination, the Account Manager builds trusted customer relationships, strengthens distributor partnerships, and contributes directly to revenue growth initiatives. Acting as the central link between Finance, Marketing, Logistics, and Business Development, this role offers the opportunity to develop advanced account management skills while ensuring that every ingredient solution is delivered with precision, timeliness, and excellence.Core Expectations: • Order & Payment Management:, • Manage all ingredient purchase orders from receipt through fulfillment, ensuring accuracy in quantities, pricing, and Incoterms., • Issue pro forma invoices and ensure order terms align with executed supply agreements., • Collaborate with logistics and supply chain teams to align shipments with customer payment schedules and forecasted timelines., • Investigate and resolve discrepancies related to pricing, payments, or delivery, partnering with finance and legal as needed., • Provide regular reporting on open orders, payment status, and forecasted receivables to business development and finance leadership., • Partnership Management:, • Serve as the primary point of contact for distributors and ingredient customers, ensuring clear communication and seamless collaboration., • Build and strengthen long-term relationships through responsiveness and proactive support., • Own the full sales cycle from prospecting to close, including outreach, discovery, solution presentation, negotiation, and contracting., • Ensure all partners adhere to contractual terms, quality standards, labeling regulations, and brand guidelines., • Provide partners with updated product training, regulatory guidance, and science and marketing assets to enhance sell-in and sell-through., • Develop am,nd execute joint business plans with distributors, aligning sales targets, marketing initiatives, and growth strategies., • Develop trusted advisor relationships at multiple levels within partner organizations (sales, finance, operations)., • Collaborate with customers to improve forecasting accuracy and ensure alignment with internal supply chain planning., • Prepare account performance updates for leadership, highlighting risks, opportunities, and key metrics.Qualifications and Succuss Factors:, • 3+ years of experience in account management, sales operations, business development, or order management, ideally within nutraceuticals, dietary supplements, or CPG., • Strong proficiency in ERP platforms (e.g., NetSuite) and full order-to-cash workflows., • Working knowledge of trade spend management, credit terms, invoicing, and financial reconciliation., • Ability to partner effectively with finance, logistics, regulatory, and business development teams to support seamless operations., • Proven ability to collaborate effectively with finance, logistics, regulatory, and business development teams to ensure seamless execution., • Exceptional attention to detail and strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment., • Analytical mindset with the ability to anticipate challenges, propose solutions, and drive process improvements., • Excellent communication and interpersonal skills, capable of influencing across levels and functions.Competencies & Skills:, • Thrives in a fast-paced, global, and regulated business environment., • Strategic and commercially minded, with strong business acumen and problem-solving ability., • Meticulous attention to detail with exceptional organizational and follow-through skills., • Customer-first mindset with a focus on growth, retention, and long-term partnership success., • Analytical thinker who uses data and insight to drive decisions and continuous improvement, • Strong cross-functional collaborator, capable of aligning teams across finance, supply chain, and marketing.We are an equal opportunity employer that operates with an emphasis that People Matter(s). We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.