VP Payments and Controls
hace 4 días
Broomfield
When joining Elevations, you can expect to work for a company with: • A leadership team that strives to make this the best place you've ever worked!, • A focus on supporting our employees' mental, physical, and financial well-being, • A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors, • A highly engaged workforce devoted to innovation, continuous improvement, and collaboration, • A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award, • A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays, • Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account, • Up to a 4% match on 401(k) contributions, • Up to twelve weeks of fully paid parental leave, • An extensive Employee Assistance Program that provides personalized care options for your whole household, • Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year, • Elevations Credit Union- Broomfield Basecamp The VP will lead cross-functional teams, develop and execute policies and procedures aligned with enterprise risk appetite, and manage fraud detection and incident response systems. This individual will collaborate across the organization to assess and mitigate enterprise risks, oversee vendor relationships, support financial planning, and drive continuous improvement across all functions. Additionally, the role includes responsibility for developing performance metrics, reporting to senior leadership and the board, and ensuring compliance with all applicable laws and regulations, including the Bank Secrecy Act (BSA). • Lead the Payments and Controls programs by ensuring people, processes, and technology are optimized for a digital environment that balances member experience with fraud risk and loss mitigation., • Provide strategic leadership and day-to-day oversight of cross-functional teams, including career development, training, resource utilization, communications, engagement, and accountability., • Design and implement policies, procedures, and monitoring systems that align with member relationship strategies and enterprise risk appetite., • Manage fraud detection systems and initiate incident response processes to mitigate threats; analyze incidents and assess control effectiveness, reporting findings to Senior Leadership and the Board., • Provide effective leadership to program staff in alignment with organizational strategies and expectations including career development, training, resource utilization, communications, engagement, accountability, and oversight., • Analyze incidents and complete ongoing review of the effectiveness of existing controls and appropriately report on matters to Senior Leadership and the Board., • Establish collaborative relationships with key business owners to assess and monitor mitigation plans for enterprise risks, ensuring risks are managed to acceptable levels., • Oversee vendor relationships, including card processing partners, ensuring service levels and value delivery., • Support budget and forecasting activities through invoice review, performance metrics, and service level agreement management., • Act as a strategic thought partner in organizational initiatives, contributing to policy and procedure development and identifying fraud risks and mitigation strategies., • Drive continuous improvement across Payments, Fraud, Card Claims, and Retail Controls functions, • Develop and monitor key performance indicators and provide insightful reporting to Senior Leadership and the Risk Oversight Committee. Fraud and Card Operations Manager, Card Claims Manager, Payment Services Manager, AVP Retail Controls • Bachelor's degree or equivalent experience, • 10+ years' experience in fraud, risk, or operations management, • 5+ years fraud specific leadership experience, • Advanced knowledge of financial institution operations and regulatory requirements, • Demonstrated knowledge of organizational risk management practices., • Demonstrated knowledge of system and application integrations with business operations processes., • Excellent communication and influence skills required, including: reports, presentations, group facilitation skills, ability to develop professional relationships and network internally and externally. Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects. The person hired into this position will likely earn between $165,272 and $220,363 plus commission. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. This role is anticipated to close within 45 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information. EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment