Director of Wholesale Operations - Texas First Rentals
23 hours ago
San Antonio
Job Description Job Summary: This role is responsible for the strategic planning, fleet management, customer relationships, operational execution, and financial performance to achieve targeted utilization, margin, and ROI in the re-rent wholesale business. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: • Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS), • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission, • Develops and executes the company’s wholesale re-rental growth strategy, • Identifies high-demand equipment classes for acquisition to maximize utilization and profitability, • Establishes pricing strategies and long-term rate agreement with key partners, • Ensures fleet is maintained to OEM standards with minimal downtime, • Manages logistics for deliveries, blind shipments, and returns across multiple geographies, • Serves as primary relationship manager for top accounts, • Negotiates contracts, rates, and service agreements, • Leads business development to expand customer base and grow account share, • Owns profit and loss responsibility for the business unit, • Monitors KPIs: utilization, revenue per unit, margin, AR agin, and fleet ROI, • Prepares annual budgets, forecasts, and capital expenditure plan, • Fosters a performance-driven culture focused on safety, reliablity, and customer service excellence, • Motivates, coaches and trains personnel, • Promotes a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication, • Schedules and ensure timely repairs are completed for rental equipment, • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards, • Strong technical aptitude and understanding of specialty rental equipment and rental industry, • Knowledge of business accounting principles, budget preparation, and strong business acumen, • Excellent oral and written communication skills, • Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade, • First-class presentation skills after both small and large groups, • Exceptional organizational, time management, and multi-tasking skills, • Advanced Microsoft Office skills to include Excel, Word, and PowerPoint, • Ability to work with all levels of personnel within the organization and customer operations, • The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects, • Ability to understand the implications of new information for both current and future problem-solving and decision-making, • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately, • Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables, • Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness, • Driven and results oriented; business development and KPIs to meet corporate targets, • Strong knowledge of equipment lifecycle management, rental operations, and logistics, • Exceptional relationship management and negotiation skills, • Financial acumen to analyze and drive profitability, • Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations, • Bachelor’s degree in Business Management, Administration, or Construction Management, or related field required, • 8 years of leadership experience in equipment rental, heavy equipment, or related industries required. 10+ years preferred., • Extensive travel, up to 75% to 85%, • This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc., • This role frequently communicates with others, must be able to exchange accurate information in these situations, • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, • Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue, • Frequently moves materials or equipment weighing up to 30 pounds., • Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina, • Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder, • Be able to safely maneuver and work underneath equipment, • Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work, • This job is generally performed in a professional office environment, • Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity, • Noise level may be loud at times, • Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment, • On occasion time spent in confined spaces and high places Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-TFR