Call representative jobs in New York, New York - Page 8Crear alertas

Job DescriptionDescription: About The Company: Private Client Select Insurance Services (PCSIS), is an independent managing general underwriter (MGU) majority owned by Stone Point Capital. Private Client Select Insurance Services protects the lifestyles and legacies of the most successful individuals across the U.S by providing robust risk management solutions and comprehensive coverage to preserve high-value assets. We understand their passions and are committed to preserving the lifestyle they built. PCS employs approximately 420 staff members. The company has offices in New York, NY; Schaumburg, IL; and St. Petersburg, FL. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. Job Summary: This position within the Operations team will be responsible for processing core functions within operations, including but not limited to: • New business quoting for prospective clients., • New business policy and endorsement issuance., • Broker of Record changes including Book Rolls/Policy Transfers., • Demonstrates strong customer service skills with a focus on achieving team service level goals., • Demonstrates the ability to handle phone calls/inquires and associated research for call resolution., • Ability or willingness to eagerly learn Broker of Record Changes, Book Rolls and Policy Transfers., • Ability to review quote requests, interpret underwriting reports, enter application data into quoting systems and prepare quotations for review by underwriter or agent., • Ability to review bind request forms, examine original quotes for accuracy, make changes as necessary and issue policies per agent’s request and underwriter’s instruction., • Knowledgeable on the quote to bind process– if necessary, creates quotes that are representative of coverage, premiums, etc. that are referenced on bind requests., • Knowledgeable on endorsement processing – ability to make policy changes per agent or underwriter requests in accordance with client service authority guidelines., • Ability to review quote requote request, order applicable underwriting reports quote changes per agent or underwriter request and release to underwriter or agent based on authority., • Ability to handle VIP or special handling accounts., • Demonstrate the ability to achieve time service standards as outlined for particular role/function., • Demonstrate the ability to achieve quality objectives as outlined for particular role/function., • Demonstrates the interest and ability to become cross trained on other functions., • Demonstrates the ability to act as a Subject Matter Expert and side by side coach to new hires., • Maintain and organize written materials, updates to strategies and state-specific changes to stay knowledgeable., • Strong knowledge of P&C industry and products., • Demonstrate the ability to deliver “Best in Class” service., • Strong organizational and analytical skills., • Candidate should display excellent critical thinking skills., • Strong written and verbal communication skills., • Strong attention to quality with an emphasis on details., • Strong independent problem solving and analytical skills., • Ability to conduct relationship building and competent interpersonal skills., • Demonstrate a strong working knowledge of MS Word and MS Excel software and a strong aptitude for PC and internet usage., • Education - Bachelor’s degree preferred. PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status. Requirements:

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job Description Seeking an experienced live in superintendent for residential buildings. Position summary: Live in representative of the Management Company. Responsible for day to day operations and maintenance of the interior and exterior of the building and apartment units. the entire complex and apartment. On call 24/7. Responsibilities · Inspection of building interior, exterior and grounds daily · Performing repairs within apartments and building · Respond to all resident questions, concerns and complaints in a timely manner · Supervising repairs completed by handymen · Supervising cleaning being conducted by Porter · Trash removal and recycling · Snow removal, performing ground keeping, etc. · Inspect occupied and vacant units as needed or required · Respond to resident repair/maintenance issues · Inform Management of items requiring their intervention, i.e illegal occupants, criminal activity · Inform management of hazardous conditions requiring their attention · Oversee Capital work that is being conducted at building and in apartments · Oversee all heating, hot water, ventilation, elevator, rubbish removal, fuel (oil/gas) consumption, plumbing, sprinkler systems, and all machinery and equipment. · Supervise Contractors performing work at building and in apartments · Responsible for inventory control · Responsible for maintaining building equipment and storing properly Job Type · Full Time · Union, 32 BJ Qualifications · A minimum of 7 years as live in Superintendent required. · Knowledge of all trades, including carpentry, plumbing, painting, electrical, etc. · Supervisory experience required. · Boiler FDNY Certificate of Fitness · Ability to communicate well and take direction · Good communication and organization skills required Requirements: · Building Superintendent will live on site in a rent free apt. · Must be available to respond to after hour or weekend emergencies. Company DescriptionReal Estate Management Company of affordable residential buildingsReal Estate Management Company of affordable residential buildings

Job Description Dispatcher/Customer Service Representative - Refrigeration/HVAC • Schedule and properly zone technician routes, • Contact customers/end users to schedule service appointments, • Keep track of inventory, • Participate on weekly and weekend on call rotation, • Prepare quotations in a timely manner, • Prior experience as a dispatcher, • Excellent computer skills, knowledge of QuickBooks and ESC programs, • Great multi-tasking, organizational skills, excellent communication, and listening skills, • Billing experience preferred. Company DescriptionColdstat Refrigeration is a fast pace growing refrigeration company.Coldstat Refrigeration is a fast pace growing refrigeration company.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. RESPONSIBILITIES: • Make outbound calls to prospective customers to promote State Farm insurance products and services., • Identify and qualify leads for agents by gathering relevant customer information., • Stay informed about the various insurance products and services offered by State Farm., • Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents., • Provide initial information to potential customers and answer basic questions about insurance options., • Maintain and update a database of prospects and customer interactions., • Ensure all communications adhere to State Farm guidelines and compliance standards., • Prepare regular reports on call activity, lead generation, and appointment scheduling.QUALIFICATIONS:, • Previous telemarketing or sales experience, preferably in the insurance industry., • Communication and persuasion skills; proficiency in using CRM software., • Basic understanding of insurance products or a willingness to learn., • Ability to handle rejection and remain motivated., • Organizational skills to manage and track multiple leads., • Professional and courteous telephone manner., • Focus on achieving targets and contributing to the agencys growth.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description POSITION DESCRIPTION Position: Customer Service Representative Department: Catholic Cemeteries Reports To: Office Manager and/or Superintendent Classification: Non-Exempt General Description Catholic Cemeteries of the Archdiocese of Newark operates 11 Catholic cemeteries in 5 counties and is the recipient of several prestigious awards. Over 1 million are interred in our cemeteries. The Customer Service Representative is responsible to perform assigned duties and functions for the cemetery office, assist our Catholic families, the public, funeral directors and vendors with their needs as they relate to Catholic Cemeteries’ office. Performs assigned duties and functions for the Cemetery consistent with the Mission, Vision and Values of the Catholic Church. The Customer Service Representative shall be open to work at any of Catholic Cemeteries locations in northern New Jersey region as needed. Specific Duties/Responsibilities The following specific responsibilities are representative of the duties required in this position. They may be unilaterally but reasonably changed based on the working environment and departmental needs. • Answer telephones and direct call to appropriate level, or respond to call inquiries when possible, • Assist our Catholic families with the step by step process for interment, • Process and follow-up of incoming funeral orders from funeral directors in adherence to existing policy and procedures, • Scan and process interments into prescribed cemetery Enterprise computer software system, • Process monument paperwork, i.e., permits, size, location, • Process memorialization paperwork, i.e. lettering, emblems and floral and import photos, • Provide superintendent with requested reporting regarding any and all cemetery tracking data and information, • Maintain office filing, create Mass Remembrance booklet, create candle labels, create all work orders, etc., • Process work orders as it relates to gravesites/crypts and general property, • Process yearly vendor permits and insurance coverage’s for same, • Provide excellent customer service to our Catholic families as it pertains to inquiring about grave/crypt locations or problems, direction to site, genealogy, emails, etc., • Process daily bank deposits through mechanized recording system and banking website., • Input data for record keeping of all interments/entombments, • Assist the Superintendent with the processing of invoices and accounts payable, • Assist in month-end close activities and reconciliations as needed, • Other duties as assigned Qualifications/Skills • Superior communication skills with sensitivity to the needs of our Catholic families., • Strong attention to detail, • The ability to work in a fast-paced environment and multitask, • Solid background in computer skills a must. i.e. Word, Excel and Microsoft Office Education and/or Experience (Preferred) • College degree or 5 years of equivalent experience required, • Strong computer skills with competency in Microsoft Excel and Word, • Office 365 knowledge a plus Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job in a normal office environment. Extended periods of sitting and computer work. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Rev. 01/2025 Monday - Friday, 8:00 AM - 4:00 PM (plus OT every other Saturday) 35 hours weekly, BENEFITS: A) Health Insurance B) Dental Insurance C) Life Insurance D) Pension E) Disability and F) Voluntary 403b Plan

Job Description Contract- 2+ months with possibility of extension Shift- Monday-Fridays, 12 pm- 8 pm, includes weekend rotations. The goal is to secure someone who will be flexible and agile with the needs of the dept that can change daily/weekly Job Summary: • Provides current information concerning patient location to visitors, telephone inquiries and staff. Essential Duties: • Investigates and provides information regarding current location of patients through use of MSKCC systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Performance Expectations: Identifies urgent calls and hand delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Provides immediate assistance/management of inquiries when appropriate., • Determines nature of request for patient location information by asking questions of caller, visitor, or patient., • Locates patient through use of available resources (e.g., MSKCC systems, Admitting Office, Urgent Care)., • Directs caller/visitor to correct phone number/room., • Transfers call to patient by clearly stating to caller that call will be transferred and giving direct number to caller., • Always honors confidentiality of blocked information by telling caller or in person inquirer there in no information on a patient with that name., • Informs other departments of changes with appropriate (e.g., informs Admitted Office if patient's room has been changed)., • Investigates and provides information regarding current location of patients through use of MSKCC systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Identifies urgent calls and hand delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Locates patient through use of available resources (e.g., MSKCC systems, Admitting Office, Urgent Care)., • Directs caller/visitor to correct phone number/room., • Transfers call to patient by clearly stating to caller that call will be transferred and giving direct number to caller., • Always honors confidentiality of blocked information by telling caller or in person inquirer there in no information on a patient with that name., • Informs other departments of changes with appropriate (e.g., informs Admitted Office if patient's room has been changed)., • Directs waiting family and friends to conference rooms when necessary (e.g., distraught/highly emotional or large families, surgeon request)., • Acts as a welcoming resource for all visitors to the Center., • Gives clear and accurate directions/information on location and functions of relevant departments and staff., • Informs visitors or relevant policies and procedures such as hours and privileges of visitation., • Directs visitors to local facilities (e.g., hotels, restaurants, garages) for visitor convenience using available resources (e.g., menu book of restaurants, hotel guide).

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance What Youll Do Attract for new opportunities by making outbound calls to prospects who may not know we exist yet. Spark genuine interest and curiosity, turning guarded strangers into open-minded listeners. Link our unique value proposition to each prospects pain points, dreams, or ambitions. Book appointments and group experiences that let people see what they dont seefaster, better, and with a lot more fun. Refine your craft with real-time feedback from leadership whove mastered Hello to Yes. What Youll Get A base salary plus commissionmeaning youre compensated for both stability and performance. Residual income potential that rewards consistency and growth. A front-row seat to some of the most cutting-edge influence training on the planet. Room to scale your career as quickly as you can demonstrate results. World class training from masters on how to go from hello to yes. Who You Are Youre intellectually and emotionally smart, empathetic, fun, funny, quick-witted, and unstoppable when facing challenges. You can handle high-volume calls like a championturning cold opportunities to warm through your ability to create connection and articulate massive value. Youre not just on the phone making dials; youre an integral force behind our missionhere to cause impact and change for others. Youre eager to grow, can handle feedback with poise, love a fast-paced environment, and are committed to mastery. If you enjoy laughing at yourself, pushing the pace, and inspiring others to do the same, youll fit right in. Are You Up for the Challenge? If the thought of calling up a total strangersomeone whos never heard of yousounds exhilarating (not terrifying), and if the possibility of earning uncapped income has you more excited than anxious, then you may be the right fit for us. But fair warning: if youre not prepared to run at full speed and laugh a little along the way, this is NOT for you. Qualifications Who You Are at Your Core: Experience with Action: Youve thrived in outbound sales, telemarketing, or call-center roles where consistent action creates meaningful outcomes. Influence-Driven Communicator: You dont just speakyou create trust, connection, and possibility in every conversation. Growth-Minded Leader: You embrace challenges as stepping stones, knowing rapid change is where breakthroughs happen. Heart-Centered: You lead with empathy and care, driven by the impact you leave on others. Integrous: You live by your word, even when its inconvenient, knowing integrity is the foundation of all success. Mission-Driven: You have an unshakable belief in the mission and value of Unblinded and the lives it transforms. Passionate About Growth: Personal development isnt just a side pursuitits your fuel. Youre relentlessly committed to evolving into your best self and helping others do the same. Why You Might Say No You prefer a quiet routine, clocking in and out without big ambitions. You dont get energized by talking, connecting, and solving. Growth and learning are nice ideas, but youd rather keep things as they are. Join Us If Youre Ready to Step into Mastery It wont be easy, but real impact never is. Were building a movement of integrous, like-minded leaders committed to making the world a better placeone conversation, one moment of influence at a time. If this speaks to you, lets talk. If it doesnt, no hard feelingsbut this isnt the place for mediocrity. Were seeking exceptional individuals who see the world not just as it is, but as it can bepeople who act with integrity, heart, and mastery. Apply today and discover what it means to truly SEE WHAT YOU DONT SEEabout yourself, others, and the future you can create.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Handle all policy applicants for call-in customers, including quoting & binding coverage., • Assist customers with policy changes and updates., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Property/Casualty insurance license (required).

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Representative, you’ll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. What you'll get to do: • Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team, • Respond to all client requests received via email and/or phone queue timely, • Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution, • Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders, • Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services The kind of teammate we’re looking for: • Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care, • Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette, • Bold thinker – you thrive under pressure and love to solve tough problems in creative ways, • A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it, • Confident juggling timelines, priorities, and multiple clients at once with grace, • Adaptable, open to ongoing change and collaboration, • A laser-sharp eye for detail and strong organizational skills, • Comfort with technology, including proprietary software, • 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus What’s in it for you: • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance, • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more, • Employee equity and referral programs: when we succeed, you succeed!, • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally, • Matched 401(k) to help you save for your future, • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in, • Earned wage access: get a portion of the wages you earned prior to payday, • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth, • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • An essential requirement of your position is to meet health care industry representative (HCIR) credentialing requirements to gain entry into facilities and organizations that are in your assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Interventional Pain Management Specialists, Orthopedists, Neurosurgeons, Psychiatrists, Physical Therapists, Phlebologist, Podiatry, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. By joining our multi-specialty medical group, you’ll be part of a culture of innovation, collaboration, and excellence. We believe our team is our greatest asset, so Redefine Healthcare offers our team members competitive salaries, comprehensive benefits packages, retirement savings plans, and other great perks. Redefine Healthcare is looking for a dedicated, full-time Front Desk Representative to join our expanding team of healthcare professionals in our Hackensack Office. The Front Desk Receptionist will be responsible for providing a positive first impression to patients and visitors while managing administrative tasks. We are looking for candidates that are motivated, compassionate and are looking to advance their career in a community that is always growing. Job Title: Front Desk Representative Pay Rate: $18.00 - $20.00 depending on specialty and experience Hours: 40 hours per week Job Type: Full-time Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus Job Title Duties (not limited to): • Receive and assist patients as needed, • Check patients into EHR system, • Enter patient demographics and insurance information into EHR system, • Verify insurance eligibility, • Collect appropriate co-pays, • Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary, • Schedule patient appointments, • Receive and distribute incoming faxes, • Scan records patient charts in EHR system, • Maintain a high level of customer service at all times, • Ensure confidentiality of sensitive information following office HIPAA protocol Experience Required: • 2+ years of continuous recent experience performing the described job responsibilities, • Working knowledge of medical office procedures, • Proficiency with MS Office, databases and EHR systems, • Outstanding communication and customer service skills

Job DescriptionKenmar Shirts is a union screen printing & embroidery shop in the Bronx. We are seeking a motivated and results-driven Sales Representative to join our dynamic team. The ideal candidate will possess strong communication skills and a passion for technology sales. This role involves engaging with potential clients, understanding their needs, and providing tailored solutions that drive business growth. As a Sales Representative, you will play a vital role in expanding our market presence and fostering long-lasting relationships with customers. This is a full-time position, Monday through Friday. The pay is an hourly wage of $16 PLUS COMMISSION. Benefits intel: The first month of training is paid for. Retirement and PTO. Join us as we strive for excellence in sales while delivering exceptional value to our customers! If you have any additional questions about the role, please don't hesitate to contact via email or call 718-824-3880. Duties • Conduct inside sales activities to generate leads and close sales opportunities., • Engage in cold calling to identify potential clients and introduce our products/services., • Manage accounts by nurturing relationships and ensuring customer satisfaction., • Collaborate with the sales management team to develop effective sales strategies., • Participate in business development initiatives to expand our B2B customer base., • Utilize technical knowledge to effectively communicate product benefits and features., • Negotiate contracts and pricing with clients to secure profitable agreements., • We are looking for beginners looking to go into sales or candidates with 1-2 years of sales experience., • Basic technological skills to be able to understand the online software we use in the company. PipeDrive and Printavo., • Not afraid of cold calling and lead generation techniques., • Familiarity with sales management and account management practices., • Experience in business development within a B2B environment is highly desirable., • Negotiation skills with the ability to persuade and influence decision-makers., • Strong understanding of market dynamics and customer needs in the technology space., • Exceptional communication skills, both verbal and written, with a focus on building rapport with clients and team., • A self-motivated individual who thrives in a fast-paced environment and is eager to achieve targets.

Job Description Job title: Director of Social Services Reports to: Program Director FLSA Status: Exempt / Full Time Date Issued: April 2021 POSITION SUMMARY: The Social Services Director is responsible for supervision and staff development, program planning and development, and client services. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Responsible for providing orientation to casework staff (Caseworkers, Housing specialists, Residential Aides), and instruct staff on social services policies and procedures., • Supervises day to day operations and clinical staff, • Provides Administrative and programmatic supervision to case management and residential aide staff., • Facilitates regular case conferences and conducts weekly staff meetings., • Completing Reports for DHS (SOTA, Quarterly and 5/6 reports), • Completing Monitoring Instrument CAP, • Joining the 11 AM conference call with DHS, • Assigns cases to case managers and schedules work according to priority., • Audits client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines., • Assesses, trading and coaches case managers, housing specialist and residential aides on work assignments and community resources., • Supervises and documents incident reporting and distributes related notices within 24 hours., • Reviews services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements. Signs off on final documents prior to filing client charts., • Ensures housings documentations is completed in a timely manager for submission to housing providers., • Manages caseload in the absence of the Case Manager., • Prepares and submits required reports and statistics in a timely manner., • Prepares staff schedules and monitors payroll., • Supervises client databases to ensure accuracy of client information., • Evaluate staff work performance per agency policy and professional standards., • Review disciplinary actions and administer performance reviews for social services staff., • Develop staff training curriculum., • Is on call to address emergency needs on a 24-hour basis. PROGRAM PLANNING AND DEVELOPMENT • Establishes service linkages with community resources, both public and private., • Develops tools and procedures to measure achievement and target goals., • Assess improvements in service delivery proves. Identify, recommend and implement necessary changes with supervisor., • Work with Administrative team, to develop funding proposals for existing and new services., • Utilize and ensure compliance with the Quality Assurance program for Social Services. CLIENT SERVICES • Work with IT team, ensure utilization and monitor client case tracking system., • Responsible for monitoring client statistics and ensuring timely delivery of reports to Program Director., • Responsible for the daily operation of client services and for developing a supportive environment for staff and consumers., • Recommends and develops policies and procedures to enhance social services program performance. Employee may be required to carry out additional duties as assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Strong written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or in a team setting, • Strong team building and coaching skills and resourcefulness., • Strong computer skills, • Experience with homeless and mentally ill population., • Preferred Education & Experience:, • Masters degree in clinical field (MSW preferred., • 2 years related experience of clinical and supervisory experience., • Previous work experience with homeless population, MICA, or Veterans community, • Foreign languages a plus, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred

Job Description Mission: Eversight’s mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you’re unable to see a loved one’s eyes as they smile. You can’t see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight’s brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions • Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking., • Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards., • Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders., • Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members., • Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics., • Supports internal communications platforms, including Workvivo content development, posting and engagement tracking., • Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities., • Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS., • Provides operational support for the donor tributes program, including content coordination and updates., • Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines., • Maintains organized files, documentation and reporting to support transparency and continuity., • Ensures appropriate use of data, privacy and consent in all digital and communications activities., • Audits activities and adapts execution to improve efficiency and outcomes., • Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications., • Demonstrates a commitment to the Mission and Values of Eversight. Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits • Medical, dental and vision insurance, • Generous paid time off, • 403(b) retirement plan with company match, • Tuition reimbursement Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Execute strategic sales initiatives and expand our business within designated areas in the Wound Care market. You will be responsible for building and nurturing long-term relationships with clients, ensuring their complete satisfaction, and driving revenue growth. This role demands a proactive and results-oriented individual with experience in direct selling, preferably within the wound care sector and with a focus on improving wound healing through nutrition interventions *Candidates must be located in Connecticut or New York **Travel is required for this role- about 70% Essential Job Duties: • Identify and pursue new business opportunities within your assigned area to increase market presence and meet and exceed sales targets. Educate Wound Care Center clinicians and staff on the clinical benefits of addressing malnutrition and/or malabsorption to improve wound healing., • Conduct sales calls and meetings in-person and virtually with physicians, nurses and Wound Care Centers to introduce and promote wound healing through counseling and parenteral nutrition. Develop and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction and loyalty. Conduct thorough market research to identify opportunities for growth and emerging trends in the Wound Care sector. Develop and implement strategic business development plans to achieve revenue targets and market penetration goals., • Gain a thorough understanding of our product portfolio, including Medical Nutrition Therapy, parenteral nutrition, and appropriate patient selection, to effectively communicate their benefits and applications to customers. Utilize basic knowledge of insurance and Pentec processes to assist customers in understanding clinical criteria to identify the most appropriate patients for our services and therapy as well as effectively communicating the ease of the referral process. Ideal Candidate Will Have: • Bachelor’s Degree in a technical field related to life sciences, healthcare, or business. Clinical certification or infusion healthcare and or wound care a plus., • 3-5 years of successful parenteral nutrition, home infusion, or direct wound care clinical selling experience., • Strong analytical skills including pipeline management, territory analysis and territory management. Proven success with complex sales process. Experience selling in an environment with multiple call points and decision makers within an account. Proven track record of achieving sales targets and driving business growth. Ability to create and develop new business opportunities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to travel via car, stand, sit, walk, see, hear, use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds. Salary Range: $85,000- $90,000 annual base, plus incentive structure Pentec Health offers a comprehensive compensation and full benefits package. Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location. Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description Territory Sales Representative Location: Territory - North Jersey, NYC, Long Island, Orange, Rockland, Westchester, Putnam, and Dutchess Counties, with some accounts in CT, RI, and MA Company Overview We are a Process Controls distributor with a 75-year legacy and a strong reputation for long-term customer relationships. We currently have an immediate opening for a territory sales representative to take over a well-established region covering North Jersey through New England. About the Territory This position will be posted in Newark, NJ, but the sales territory includes: • North Jersey, • New York City, • Long Island, • Orange, Rockland, Westchester, Putnam & Dutchess Counties What You’ll Do • Manage and grow a large, established customer base across a multi-state territory, • Build strong, long-term relationships with existing accounts, • Prospect and open new accounts as opportunities arise, • Conduct regular in-person visits (this role involves significant driving), • Occasionally stay overnight in company-paid, quality hotels as travel requires, • Communicate clearly with customers—both verbally and in writing—to ensure strong ongoing support, • A highly ambitious, self-starter who puts customers first, • Someone who thrives with minimal supervision, • Strong organizational skills and the ability to manage a large, diverse territory, • A pleasant, personable demeanor—people buy from people they like, • Technical familiarity with electronics, sensors, or test equipment is a big plus, • Military veterans (especially nuclear Navy) are strongly encouraged to apply, • Base salary, • Healthcare, • Monthly commissions from dollar one invoiced, • No quotas and no shifting goalposts, • No call reports once established in the role, • Monthly car allowance

Job Description The Educator will be responsible for overall staff education, training and development. The staff will receive orientation and continuing education, in-services and training to further develop and maintain competence. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITES: 1. Knowledge of OASIS guidance, interpretation and time points, 2. Knowledgeable of CHHA Regulatory guidelines per the Center for Medicare and Medicaid, New York State Department of Health (DOH) and Joint Commission (JC), 3. Conducts Orientation and Educate the new staff on Girling Health Care’s Policies and Procedures, the NYSDOH and Federal Regulations that governors CHHA services., 4. Conducts field staff orientation and assist with the transition of the new staff with making home visits, time management and building their case load to meet required productivity., 5. Provide and educate the clinician in assessment, planning, implementation and evaluation of patient and family/caregiver response to care/services., 6. Perform random field visits to assess staff adherence with Agency’s Policy and Regulatory guidelines., 7. Conducts and Complete field staff annual performance evaluations, or more frequently if indicated., 8. Accompany the staff during survey visits as needed 9. Participate in the Development of Home Health Care Programs to meet the Agency’s patient population in disease management (Wound Management, Heart Disease/CHF, Diabetes, etc., 9. Knowledge of Strategic Healthcare Programs (SHP) reports and utilize and analyze the staff performance., 10. Participate in the Agency’s Emergency Preparedness Plan as needed, 11. Participate in Quality Assurance Performance Improvement (QAPI) activities., 12. Maintain Corporate Library including Medicare Learning Network and OASIS Answers Updates, 13. Participate in McKesson/Netsmart Software Upgrade, Testing and Staff Education., 14. Participate in Quality Assurance Performance Improvement (QAPI) record audits activities Note: The physical and mental demands of the position require the ability to perform the activities. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS : 1. An Accredited Records Technician Degree, Bachelor’s degree preferred., 2. At least three years’ experience in clinical records management preferably in home health care operations. Information systems knowledge required., 3. Demonstrated ability to supervise and direct clinical staff, 4. Knowledge of corporate business management, governmental regulations and Joint Commission standards., 5. Demonstrates good communication and public relations skills. Extended Home Care is one of the fastest growing Certified Home Health Care Agencies in New York and one of the largest in Brooklyn. Throughout Extended Home Care’s exceptional growth, we have always kept our primary focus on patient care. Our quality, patient-centered care is designed to meet the needs of our clients and their families so that they can maintain an independent lifestyle, while enjoying all of the comforts of home. Our caregivers are passionate about helping people and improving the lives of the people they touch. Our Nurses have consistently been rated among the best in New York based on patient satisfaction surveys. Our caregivers speak a variety of languages and come from a variety of cultural backgrounds. Extended Home Care’s services are available 24 hours a day, seven days a week. Our Registered Nurses are always on-call to answer any questions or concerns you may have. Our services are covered by Medicaid, Medicare, and most managed care plans.Valence Care is need of a, Certified Home Health Care Agency, serving New Yorkers since 1997. We specialize in providing home care services to patients and their families with PWDD. Extended Home Care has taken this unique level of comprehensive care and shared it with all New Yorkers in need.\r\n\r\nExtended Home Care is one of the fastest growing Certified Home Health Care Agencies in New York and one of the largest in Brooklyn. Throughout Extended Home Care’s exceptional growth, we have always kept our primary focus on patient care. Our quality, patient-centered care is designed to meet the needs of our clients and their families so that they can maintain an independent lifestyle, while enjoying all of the comforts of home.\r\n\r\nOur caregivers are passionate about helping people and improving the lives of the people they touch. Our Nurses have consistently been rated among the best in New York based on patient satisfaction surveys. Our caregivers speak a variety of languages and come from a variety of cultural backgrounds.\r\n\r\nExtended Home Care’s services are available 24 hours a day, seven days a week. Our Registered Nurses are always on-call to answer any questions or concerns you may have. Our services are covered by Medicaid, Medicare, and most managed care plans.

Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

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