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Job Description Looking for a fulfilling career that encompasses the dynamic world of payments? Join us at Echelon! We are the leading provider of integrated payment solutions and the destination for aspiring professionals like you to make payments the first and last stop in your career. We are seeking a detail-oriented Client Service Specialist to provide exceptional customer support for our clients. This will include responding to customer inquiries via telephone, email, SMS, and chat, troubleshooting technical issues and responding to billing inquiries in accordance with the organization's service standards. This role will report to the Manager of Client Support and is based out of headquarters in Melville, NY. YOUR KEY RESPONSIBILITIES • Respond to customer inquiries, orders, service needs and complaints, resolving where applicable or directing to other departments, • Receive and/or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures, • Analyze merchants' payments-related issues, assist with disputes, and provide sustainable solutions, • Collaborate with other internal teams such as risk, deployment, finance, and product for cascading and escalations of merchants' payment-related concerns, • Maintain in-depth knowledge of functionalities for all equipment & systems used by the Service Center team, • Assist with exceptional and unusual situations and customer concerns with merchant processing, equipment and software, • Work directly with merchants, sales agents, operational departments, and vendors to handle challenging and complex merchant processing questions and concerns, • Professionally manage difficult or emotional customer situations, responding promptly to customer needs and requests for service and assistance, • Proactively identify gaps in processes or products that can potentially lead to merchant churn, • Work with clients in a caring and professional manner to provide helpful solutions while keeping them and the company compliant, • Ability to work evenings and/or weekends QUALITIES AND QUALIFICATIONS WE LOOK FOR • Experience working with a Payment Processor, Payment Gateway, Merchant Services Provider, Independent Sales Organization, Independent Software Vendor or Payment Service Provider in a similar position, • Skilled in customer service and technical support, • Outstanding written and verbal communication skills, • Ability to work in a fast-paced environment, • Exceptional listening skills, • Quick problem solving and decision-making skills, • Computer literate with proficiency in Microsoft productivity tools and Salesforce, • Ability to work independently and objectively with a commitment to delivering results, • Effective interpersonal and training/advising skills., • Sound judgment with the ability to influence positive change., • Ability to prioritize and use time efficiently based on the importance level of the issue at hand., • TSYS and First Data platform experience is preferred but not mandatory, • Spanish speaking preferred but not mandatory WHO WE ARE Echelon is a trusted leader in payment processing and merchant services, bringing together decades of expertise and experience. Guided by integrity, transparency, and commitment, we excel at seamlessly integrating innovative transaction technologies into a user-friendly platform. With a comprehensive range of end-to-end payment solutions, we are dedicated to fostering the growth and success of our partners and merchants. As a company built by sales partners, for sales partners, and merchant by merchant, we prioritize long-term relationships and aim to be the first and last stop for all payment needs.

Job Description Why you’ll love Teq Teq is an educational technology company that is championing the evolution of the modern learning environment by fostering innovation for the 21st century. There has never been a better time to break into technology sales! Our sales team consults with schools to identify needs and find the best cutting-edge technology and educational support solutions. We believe in investing in the future. That means meeting the needs of schools and investing in our employees. When you succeed, we succeed as a company, and schools succeed in providing the best for students. Why you’ll love the position Teq cultivates a supportive environment where there is no competition with other sales team members. As an inside sales rep, at our Huntington Station Headquarters, you will have your own territory and work as a team with your partner field sales rep. Teq provides training that enables you to ‘own’ your business and become the go-to expert that schools want as a consultant. As a sales rep , you will have a pipeline that includes pre-existing customers, but the majority of your time will be spent generating new opportunities. We believe in being honest and transparent with customers. At Teq, you can be confident that the products you sell are top tier. What you’ll do In the first week... • Learn Teq’s product and service offerings; practice sales techniques, • Learn systems including our CRM, automated phone system, etc., • Create presentations of products and services, outline your daily tasks, develop personal goals, • Observe Teams meetings and sales calls to see how our solutions are pitched, what needs and challenges our customers have, and the Teq value proposition, • Become familiar with funding sources for schools, • Learn to accurately log/update progress and collaborate on strategic territory plans, • Get to know your territory; perfect talking points and sales strategies, • Meet and exceed targets to earn high commissions, • Continue cultivating and nurturing relationships to manage pipeline and grow revenue, • Communicate daily with clients via phone, email, and video chat, • Conduct web demos and schedule site visits for your outside sales teammate, • Identify new opportunities for revenue and expand influence, • Leverage supporting departments to identify additional product/service needs, • Participate in on-going educational and training opportunities, • Ambition to begin or continue a sales career; self-motivated and driven, • Strong communication skills; ability to build and maintain relationships, • Excellent organization and time-management skills with ability to prioritize, • Be highly collaborative, reliable, and a team player, • A robust work ethic with a sense of accountability, • Be coachable, adaptable, and comfortable in a fast-paced environment, • Base salary PLUS uncapped commission with opportunity to make over $100k+ your first year, • Generous PTO plus 15 paid holidays, • We take work-life balance seriously! Defined workday (no evenings or weekends required), • Comprehensive insurance: medical, dental, vision, life, disability, • 401k savings plan with company matching, • State-of-the-art facilities including demo products for employee use, • Regular training and professional development opportunities Not sure if you qualify? Apply anyway! At Teq, we understand that success can take many forms. Whether you’re just starting out, a career changer, or looking to take the next step, we want to hear from you. Teq is an equal opportunity employer committed to diversity, belonging, and inclusion. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans' status, or any other characteristic protected by law. Powered by JazzHR NIIfpRsvHw

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You will provide support through various channels, including phone, email, and chat, to resolve customer in

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

Competitive pay / Medical, dental & vision / 401k / PTO / Home office + technology reimbursement - As a Customer Service Associate at Nourish, you will: Provide exceptional customer support across phone, email, and chat, answering questions and resolving customer issues with professionalism and empa

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Titan Cloud, you will: Provide exceptional customer service by promptly responding to customer inquiries via phone, email, and chat; Resolve customer issues and concerns in a timely and efficient

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Customer Support / Remote] - Anywhere in U.Competitive salary / Benefits / Learning & WFH budget - As a Customer Service Associate at BusRight, you will: Address customer inquiries and concerns via phone, email, and live chat; Provide accurate and timely information to customers regarding BusRight's

Customer Support / Remote] - Anywhere in U.Health, dental & vision / 401k / PTO - As a Customer Service Rep at Garner Health, you will: Provide exceptional customer service to clients through various communication channels such as phone, email, and chat; Resolve customer inquiries and concerns in a

Up to $23 per hour / Benefits - As a Customer Support Specialist at Rippling, you will: Provide exceptional customer service to clients through various channels such as phone, email, and live chat; Troubleshoot technical issues and resolve them in a timely and efficient manner; Maintain accurate rec

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

K per year / Benefits - As a Customer Support Specialist at Mercury, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues with products or servi

Customer Service / Remote] - Anywhere in U.Competitive pay / Healthcare benefits / 401k match - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, troubleshooting any issues and providing timely and effective sol

Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stak

Up to $22 per hour / Medical & dental / 401k match / PTO - As a Podcast Customer Support Specialist at Supporting Cast, you will: Provide exceptional customer service to listeners via phone, email, and live chat; Troubleshoot and resolve technical issues in a timely and efficient manner; Identify, t

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Up to $20 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Local Crafts Group, you will: Support customers across multiple brands via phone, email, web forms, and live chat; Provide accurate, timely, and friendly responses; Use in-house systems to enter or

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at Moultrie, you will: Respond to customer inquiries via phone, email, live chat and text in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Provide accurate and helpful in

Customer Support / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Service Rep at Archive Resale, you will: Provide exceptional customer service to clients through phone, email, and chat; Troubleshoot and guide customers through any questions or concerns; Utilize company software to track

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Specialist at ProPharma, you will: Provide exceptional customer service to clients through various communication channels such as phone, email, and chat; Manage and resolve customer inquiries and complaints in a timel

Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification

Customer Support / Remote] - Anywhere in U.Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with t

Job DescriptionAbout The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • Handle inbound calls from members, medical providers, and others., • Listen to and address customer needs and concerns empathetically., • Answer questions about, network participation, • Ensure first contact resolution when possible., • Update customer files and communicate effectively with teams., • Transfer misdirected requests and offer solutions to non-routine issues., • Contribute to customer satisfaction and business improvement., • Collaborate with other team members., • Adapt responses to caller understanding., • Educate callers and validate their understanding., • Support projects and other departments as directed by management.Essential Qualifications The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. • High School diploma with some college or business school education preferred., • Basic computer operations knowledge., • Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong time management skills., • General knowledge of HIPAA Confidentiality laws., • Quick learner with ability to grasp managed care procedures., • Detail-oriented and dependable., • Effective listening and responding skills., • Flexible and adaptable to changes, with conceptual thinking., • Strong problem-solving abilities., • Excellent attendance and punctuality., • Comfortable performing tasks at a computer/telephone station. XCPc21oNJG

Work with customers, sales reps and sales management over the phone and email. Work with our technical support and collection personnel to expedite orders and resolve customer problems.

Senior Sales Representative Key Responsibilities: Educate homeowners on available solar programs and gather the necessary documents for proposal preparation Follow up on self-generated leads and guide projects through to contract signing Demonstrate a commitment to personal development and continuou

Job Title: Outside Sales Representative / Field Sales ( B2B ) Location: Garden City, New York Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at hire permanent full-time position with full benefits, including 401(k) plan with employer matching.Joi

Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Provide exceptional post-sales

Job Title: Outside Sales Representative ( B2B ) / Territory Account Manager Location: Farmingdale, New York Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at hire permanent full-time position with full benefits, including 401(k) plan with employe

Bilingual preferred to support effective communication with diverse employee and/or customer populations. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets,

Communicate with clients, insureds, claimants and providers via phone and email. Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB.

Communicate with clients, insureds, claimants and providers via phone and email. Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB.

Job Title: Outside Sales Representative ( B2B ) / Territory Account Manager Location: Kingston, New York Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at hire permanent full-time position with full benefits, including 401(k) plan with employer m

Bilingual preferred to support effective communication with diverse employee and/or customer populations. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets,

Consultative Sales Approach: Serve as a trusted advisor to merchants, offering tailored solutions that support their business growth and operational efficiency.

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Job Title: Outside Sales Representative / Field Sales ( B2B ) Location: Garden City, New York Type: Direct Hire For immediate consideration, please connect with me on LinkedIn at hire permanent full-time position with full benefits, including 401(k) plan with employer matching.Joi

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

Work with customers, sales reps and sales management over the phone and email. Work with our technical support and collection personnel to expedite orders and resolve customer problems.

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.

We are looking for a motivated individual to perform office duties.This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities.Basic computer skills are required for this position.Plumber +Air is very customer focused in providin

This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Customer Service Specialists are also expec

Our people are behind the strength of our success, and we invest and support you in:.

Comprehensive training and ongoing support.