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Job DescriptionDescription: Admissions Advisor – Remote or On-Campus | Joyce University Are you passionate about helping others achieve their dreams through education? Do you thrive in a fast-paced, relationship-driven environment? Joyce University is looking for an experienced and dynamic Admissions Advisor to join our growing Admissions team—whether from the comfort of your home office or right here on our campus. As an Admissions Advisor, you’ll play a pivotal role in guiding prospective students through their educational journey. From the first conversation to enrollment, you’ll be the trusted advisor who connects passion with purpose. Your ability to listen, empathize, and provide clear direction will make all the difference for students as they take the next step toward their future. If you have a strong background in higher education admissions or relationship-based sales, exceptional communication skills, and a sharp eye for detail, this is your opportunity to join a mission-driven team that’s shaping the future of healthcare and beyond. What’s in it for you: • Flexible work options – remote or on-campus, • Generous self-directed PTO policy, • Paid holidays and 401k with employer match, • Comprehensive medical, dental, and vision insurance, • Fully paid short-term disability + long-term disability coverage, • Professional development opportunities and world-class continuing education assistance, • Guide prospective students through the admissions process with professionalism and care, • Build meaningful relationships to understand student goals and match them with the right program, • Communicate effectively via phone, email, text, or video chat to keep students engaged and informed, • Deliver engaging virtual and on-campus tours, • Conduct admissions interviews and ensure accurate, timely completion of enrollment paperwork, • Track student progress, manage follow-ups, and maintain accurate data in our CRM system, • Meet daily, weekly, and monthly enrollment goals with the support of Admissions leadership, • Required: Associate’s degree + 3–5 years of relationship sales experience, • Preferred: Bachelor’s degree + 3 years of successful higher education admissions experience, • A proven ability to connect, motivate, and inspire others, • Strong organizational skills and an eye for detail, • Comfort working independently and as part of a high-performing team At Joyce University, we believe education changes lives. As part of our Admissions team, you won’t just be filling seats—you’ll be empowering future nurses, healthcare professionals, and leaders to step into their calling. Whether you join us remotely or on-campus, you’ll be part of a community that values excellence, collaboration, and growth. Equal Employment Opportunity Joyce University is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free of discrimination and harassment of any kind.

Job DescriptionSalary: $50K - $65K Consultant Assistant Consulting Team | Sandy, UT About us Join adMind Analytics, a premiere digital analytics, digital marketing, and reporting consulting firm, as a Consultant Assistant. Our mission is to facilitate meaningful growth for prominent organizations by using measurement to make marketers better. We pride ourselves on our team of experienced analysts, developers, marketing specialists, Consultants, and strategic engineers. At adMind, we excel in helping clients leverage their data into measurable results, empowering them to make data-driven decisions and achieve continuous business growth. As a Consultant Assistant, you will play a pivotal role in supporting our clients digital marketing and measurement strategy. You will learn to support clients in executing their marketing and measurement plan, plan and organize implementation, and communicate with stakeholders about progress and performance. With brands like Stanford University, Jasons Deli, PDQ, The National Safety Council, Bowers & Wilkins, and Influx Data among our esteemed clients, you will have the opportunity to work with renowned organizations and make a significant impact. At adMind, we value core principles that define our culture: Growth Mindedness, Extreme Ownership, Progress over Perfection, and being In love with the (Clients) Problem. We foster an environment that encourages continuous learning, taking ownership of projects, prioritizing progress, and solving clients' challenges with passion. What youll do for adMind Position Overview: We are seeking a highly motivated and organized Consultant Assistant to join our dynamic web analytics consulting agency. The Definition of Success for a Consultant Assistant is how effectively they are supporting their Consultant(s) by: * Ensuring they spend >90% of their time on high-value, billable work * Ensuring that they always have the prerequisites to complete tasks when they go to start them * Managing expectations of their clients and teammates * Helping them stay in their zone of genius At adMind, a Consultant is responsible for making sure the client gets far more than what they pay for, that strategic decisions produce insights and results, and that adMind does what it says it will do and in return that adMind is trusted with more and more work. The responsibilities of a Consultant Assistant are described below: Job Functions This role requires a proactive individual with exceptional communication skills and a strong ability to learn quickly and adapt to new challenges. * Coordinate Work Across Consultants Book of Business * Daily Standups:Every day hold a 10-minute meeting with your Consultant that covers: * Outstanding work items we are waiting for from clients. * Including how long they have been outstanding. * Outstanding work items we are waiting for from our team (engineers, analysts, etc.). * Including how long they have been outstanding. * Outstanding work items that your Consultant owes to teammates or clients. * Including how long they have been outstanding. * Arranging the Consultants calendar for the day to accomplish their work items. * Take action items for yourself to follow up with clients and internal resources as necessary, including communicating if timelines change. * Ensure that Consultants time is tracked and associated with the correct client project. * Keep a record of non-billable time and what was done during that time. * Email & Calendar Management:Continual monitoring of your Consultants email and calendar whereby you: * Organize and manage all emails received by your Consultant. * Respond to clients in under 15 minutes during business hours. * Even if the response is Were looking into it and will have a response in XX time. * Ensure that your Consultant sees and responds to urgent messages. * Manage meetings and time blocks on your Consultants calendar. * If something isnt ready in time for one of their meetings, adjust accordingly. * Manage your own calendar in such a way that you can deliver what your Consultant needs in preparation for their tasks for the day. * Sales Support:Support your Consultant with all sales-oriented tasks, including: * Sending out sales documents as directed by your Consultant. * Following up with clients to field questions and coordinate appropriate responses until documents are signed. * At your Consultants direction, track sales opportunities in the CRM, keeping records updated with potential deals and client notes about progress and needs. * Work Management:Ensure that all tasks and projects are completed on time at a high level of quality. You are doing this well when tasks, deliverables, and milestones are completed on time more than 90% of the time. Responsibilities include: * Attend your Consultants meetings and: * Take appropriate notes. * When your Consultant says, Well do xxxx, note it and make yourself tasks to follow up as needed. * When a client says, Well give you access to xxxx, not it and make yourself tasks to follow up as needed. * Sprint Organization:Prepare for and facilitate sprints and track progress. You are doing this well when all team members know what work items need to be completed within each sprint and the team has self-organized around getting things done. Responsibilities include: * When your Consultant directs work to be done by the team make sure that: * It is assigned in our project management platform (Teamwork). * Appropriate knowledge gets transferred (either by you or by scheduling a meeting with the right people to hand off the pertinent information). * The assigned resource has enough time to complete the task. * Organizing weekly spring planning and spring check-in meetings to ensure shared understanding of the status of mid/long term deliverable progress for all your Consultants clients. * Make sure that your Consultant knows well ahead of time and can react to client objectives that might be met on time or at all. * Identify & Clear Roadblocks:Proactively call out, record, and work to clear roadblocks for different work items. You are doing this well if roadblocked tasks for your team average less than 2 days in the roadblocked status. * Documentation:Maintain comprehensive and organized records of all project-related activities, ensuring easy access and retrieval of information. You are doing this well if team members have easy access to all pertinent information regarding contracts, key communication with clients, and client deliverables. * QA of Deliverables (adMind-to-client or client-to-adMind):Be an extra set of eyes for your Consultant to save them time and prevent issues by: * Doing a basic review of any deliverable being sent to a client (e.g., Client wanted x, y, and z. This looks we might not have covered y, right?). * Reviewing data and access sent from clients, for example: * We asked for access to systems A, B, and C. It doesnt look like we have C yet, and we have the wrong permissions in B. Client, what can we do to help this along? * We asked for data that has IP Address and Email in it. It doesnt look like we have Email. Is there a limitation we should know about? * Reviewing work completed by our internal team before the Consultant does a review. For example: * Teammate, we told the client wed get tracking for A and B. Im not sure this includes B. Does it? * Teammate, client wanted a filter for A and a metric for B on this report. I dont see a filter for A, is this ready for the Consultant to review? * Client & Team Interaction: * Guiding Calls:Facilitate client and internal calls by preparing agendas, leading discussions, and capturing detailed notes and action items. You are doing this well if Consultants are able to join calls with less than 5 minutes of preparation (reviewing agendas, notes, etc. that you have created). * Client Communication:Manage email and chat communication, acting as a liaison between Consultants and clients to ensure seamless information flow and maintain strong relationships. You are doing this well if your teams Consultant is only checking email or chats upon your prompting, and all client communications are responded to within 4 hours of receipt. * Internal Communication:Serve as a point of contact for internal team members, ensuring that information is disseminated accurately and efficiently. You are doing this well if team members never spend time on work that wasnt approved by the client and Consultant. * Supporting Your Consultant: * Meeting Scheduling:Provide general administrative support to Consultants, including scheduling meetings and managing calendars. You are doing this well if Consultants never have to coordinate calendars or schedule meetings. * Personal Tasks:Support Consultants with personal tasks as required to help them maintain focus and efficiency in their work. You are doing this well if Consultants hand off at least one task of a personal nature to you per week. * Improving adMinds Process: * Process Improvement:Identify opportunities for process improvements and contribute to the development and implementation of best practices within the team. You are doing this well if you make weekly changes to living process documents. * Your Own Learning:Stay updated on industry trends and technologies to continuously improve skills and knowledge relevant to the role. You are doing this well if you read/listen to at least one business improvement book per quarter. * Feedback Implementation:Actively seek and implement feedback from Consultants and team members to enhance the quality of support provided. You are doing this well if hold a biweekly sprint retrospective and implement at least 2 changes per month based on the feedback delivered in those meetings. Requirements What you already know: * Experience and Education:1-3 years of experience in a similar role, preferably within a professional services environment. Degree in Business Administration, Marketing, Communication, or a related field/comparable experience. * Organizational and Multitasking Skills:Exceptional organizational and multitasking abilities with a high level of self-motivation and the ability to work independently with minimal supervision. * Communication Skills:Strong communication skills, both written and verbal, with the ability to maintain professionalism and confidentiality in all interactions. * Technical Proficiency:Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools (e.g., Teamwork, Asana). Ability to learn quickly and adapt to new technologies and processes. * Problem-Solving and Attention to Detail:Strong problem-solving skills and attention to detail, with grit and resilience to take on challenges and persevere through difficulties. * Client Interaction:Comfortable speaking to high-end clients and managing high-pressure situations with a proactive and positive attitude, with a willingness to go above and beyond to support the team. Join our dynamic and innovative digital marketing analytics consulting agency as a PPC Analyst. This key role offers the opportunity to shape the agency's approach to PPC for our clients, directly impact our own marketing results, and collaborate with cross-functional teams to optimize marketing performance. If you are passionate about leveraging cutting-edge technologies, have a strong analytical mindset, and thrive in a client-centric environment, we invite you to join our team and contribute to our continued success in transforming data into actionable insights. Take the next step in your career and apply today to be part of a forward-thinking organization that values innovation, expertise, and a commitment to excellence in digital marketing analytics. Benefits This position is eligible for all full-time employee benefits, including: * Medical Insurance * Dental Insurance * Vision Insurance * 401(k) * Unlimited PTO * Every 2nd & 4th Friday of the month off * A career with growth opportunity and the ability to make an impact daily * Working with highly talented colleagues * Monthly team activities

Job Description Job SummaryThe Service Desk Chat Agent is the first point of contact for end users seeking IT support via the live chat channel in a fast-paced, 24x7x365 environment. This role is responsible for delivering exceptional customer service, resolving technical issues efficiently, and maintaining accurate documentation in the ticketing system.The ideal candidate will be skilled in multitasking, troubleshooting, and leveraging knowledge base tools to drive high first-contact resolution. This position also contributes to process improvement by identifying opportunities to streamline or automate support workflows. Key ResponsibilitiesCustomer Service • Provide real-time IT support via live chat with professionalism, empathy, and urgency., • Demonstrate active listening and take ownership of issue resolution., • Build rapport and trust with end users through a positive and solution-focused approach., • Acknowledge the urgency of issues and maintain composure in high-pressure situations., • Accurately document all support interactions in the ticketing system., • Produce clear and detailed records for use by end users, support teams, and problem management., • Maintain professionalism and appropriate tone in written communications., • Use chat tools and ticketing platforms effectively to manage multiple concurrent requests., • Provide technical support for enterprise software, hardware, and infrastructure components., • Assess, triage, research, educate, and resolve incidents and service requests., • Collaborate with team members to ensure service excellence and knowledge sharing., • Demonstrate a positive, team-oriented attitude and contribute to a safe and professional work environment., • High school diploma or GED with relevant work experience., • 2–5 years of experience in a fast-paced, complex work environment., • 2–5 years of experience in chat-based support., • Excellent customer service and communication skills (written and verbal)., • Strong problem-solving and critical-thinking abilities., • Self-motivated with the ability to work independently and prioritize tasks., • Technical aptitude to support a broad range of IT systems and applications., • Prior experience in a technical support role. Education: High School Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

Job Description Customer Support Team Lead Canopy Tax, South Jordan About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity We're looking for a Customer Support Team Lead to help coach, develop, and support our team of Customer Support Agents. You'll report to and work closely with the Customer Support Manager and play a key role in building an exceptional support experience for our customers. This is a people-first leadership role with a focus on delivering high-quality service, driving team performance, and helping our support agents grow and thrive. Key Responsibilities: • Lead a team of Customer Support Agents, ensuring exceptional service across phone, chat, and email channels, • Provide day-to-day coaching, guidance, and support to team members to drive individual and team performance, • Conduct regular 1:1s, performance check-ins, and coaching conversations, • Monitor and analyze key support metrics including CSAT, availability, efficiency to ensure team goals are met or exceeded, • Own QA reviews for support conversations and provide regular feedback, • Act as a point of escalation for complex or sensitive customer issues, modeling effective resolution strategies, • Foster a positive, collaborative, and high-performance team culture, • Identify and implement opportunities to streamline support processes, improve workflows, and enhance documentation, • Help onboard and train new support team members, • Collaborate cross-functionally with Product, Engineering, and Success teams to share customer feedback and solve problems, • 2+ years of experience leading teams, • Experience in customer-facing roles, • Exceptional interpersonal skills with a passion for coaching, mentoring, and team development, • Deep commitment to delivering outstanding customer experiences, • Excellent written and verbal communication skills, with the ability to communicate clearly and compassionately, • Highly organized and capable of managing multiple priorities in a dynamic, fast-paced environment, • Experience with support tools like Zendesk, Intercom, or similar, • Data-driven mindset with the ability to analyze and act on team performance metrics Why You Want to Work Here: 🌴 Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays! ❤️️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only. 💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. 🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). 👶 Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. ➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. 🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! 🥳 Company Events - including monthly company-wide meetings, summer parties, and more. 💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement. ☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. Our Values: We approach our work every day with a few things in mind: 🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. 🏆 Win - we win by delighting our customers with the very best products and services. 👍 Do Good - we work hard to be good people! 💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: • Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!, • 20 minute phone call with the People Team, • 45-60 minute video or in-person interview with the Hiring Manager, • 1-3 rounds of interviews depending on the role Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Job DescriptionSalary: $18.00 - $21.00 Why Join LifeWave? Position Summary Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced, people-focused environment? If so, we want YOU on our team! As a Customer Service Representative, youll play a vital role in ensuring LifeWave Inc. customers receive the support and guidance they needall while growing your career in an exciting, collaborative workplace. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities for this role. What Youll Do ESSENTIAL DUTIES AND RESPONSIBILITIES From day one, youll receive comprehensive training to set you up for success. Heres what a typical day might look like: Be the Voice of Our Brand: Engage with customers in a professional, friendly, and enthusiastic manner, always keeping their needs front and center. Become a Product Expert: Learn and communicate our products, promotions, services, and policies to support customer inquiries confidently. Process Orders with Accuracy: Assist customers in placing and tracking orders while ensuring smooth transactions. Resolve Customer Challenges: Work with internal teams to identify and solve customer concerns efficiently and effectively. Boost Sales & Customer Satisfaction: Recommend additional products and services to enhance customer experience and maximize revenue. Maintain High-Performance Standards: Meet or exceed key performance metrics, including call handling time, customer experience scores, and quality benchmarks. Build Meaningful Relationships: Create genuine connections with customers that foster trust and loyalty. Stay Organized & Compliant: Maintain accurate records of customer interactions, returns, and refunds while adhering to company policies. Participate in Training & Development: Remain engaged in all training sessionswhether in-person or virtualto continuously refine your skills. Support Special Projects & Events: Collaborate with teams on event-related tasks when needed. What You Bring to the Team Were looking for someone who: Has strong communication skills and a customer-first mindset. Thrives in a team environment and is always ready to contribute. Is goal-oriented and motivated to exceed performance expectations. Brings a positive attitude and a strong work ethic every single day. Can multitask and manage time effectively in a dynamic setting. Provide expert-level support via phone, chat, and email to assist customers and Brand Partners. Handle escalated issues, ensuring timely and effective resolutions. Assist Brand Partners with back-office navigation, downline placements, and business-related inquiries. Maintain an in-depth understanding of policies, compensation plan, promotions, and events. Ensure high-quality customer interactions by following established processes and policies. Support retention efforts by resolving concerns and preventing cancellations. Document and track customer interactions accurately in the CRM system. Support VIP Brand Partners as needed. Mentor and assist new team members to ensure consistency in service quality. WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. What You Need to Succeed QUALIFICATIONS AND EXPERIENCE Must be 18 years of age or older High school diploma or GED (associate or bachelors degree preferred). Experience: 2+ years in customer service (call center experience is a plus!). Language Skills: Bilingual in English & Spanish is a strong advantage. Experience in a high-volume customer service or contact center environment. Strong verbal and written communication skills. Ability to handle escalated customer issues with professionalism and problem-solving skills. Experience using CRM systems and multi-channel communication tools. Excellent multitasking and time-management abilities. Ability to work well in a team environment Strong sense of professionalism and discretion required Preferred: 2+ years of customer service experience, preferably in direct marketing or network marketing. Experience working with VIP or high-value customers. Familiarity with systems and processes. Technical Skills: Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) CRM and Telephony platforms (Exigo, Five9) Payment processing tools (I Payout, NMI, Ingenico) Typing speed: Minimum of 35 WPM Work Environment & Expectations Training Commitment: Youll work onsite at our LifeWave Inc. Draper office daily for the first twelve weeks to ensure a smooth transition into your new role. Hybrid Readiness: If working hybrid, you must maintain the same level of performance, engagement, and availability for 2-3 days in-office expectations. Hybrid is allowed in Utah only. Physical Demands: This role requires extended time at a computer workstation, occasional movement within the office, and the ability to lift up to 25 lbs. if necessary. Why Youll Love It Here A supportive team culture that values growth and collaboration. Opportunities for professional development and career advancement. A chance to make a real impact on LifeWave Inc.s customers and the companys success. If you have a strong background in customer service, enjoy problem-solving, and are looking for an opportunity to grow within a dynamic team, we encourage you to apply.

Job DescriptionCompany Description Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more. We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things. At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day. So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible. Let’s Make! Job Description This position is local hire, fully in-office five days a week. We are now accepting candidates to join our world-class Member Care Representative team located in South Jordan, Utah. We are primarily a call center with the potential for email and chat as appropriate. We are immediately hiring. • Work Schedule: In-office; Monday - Friday., • Shift Schedules: We are hiring for 2 shifts as dictated by business need:, • 8 hours, Monday - Friday between the hours of 10am- 6:30pm, • (Based on volume we may require future work on the weekends and holidays with appropriate notice and compensation (where applicable).), • A Member Care Representative is responsible for providing a basic to intermediate level of technical and care support for customer inquiries about Cricut® products, software and services., • Each representative is expected to ensure “world class” service principles and guidelines are utilized on every contact. These include but are not limited to, appropriate greetings, hold protocols, accuracy of information delivered, appropriate customer and product verification, etc., • Cricut® prides ourselves for exceptional service to our members. Our representatives ensure excellence in EVERY customer interaction., • Representatives are expected to continually increase their knowledge and understanding of Cricut®’s products, software and services by utilizing the tools and resources provided to answer member questions., • Representatives provide support for hardware and software technical issues, including drivers, antiviruses, etc., • The ideal candidate possesses a basic understanding of troubleshooting Windows, Mac, iOS and Android operating systems., • Representatives demonstrate patience and the ability to effectively communicate with customers at all levels of technical proficiency while providing unparalleled courtesy., • Provide service to Cricut® inbound customer inquiries regarding Cricut® products, hardware, software and services (primarily voice with potential for email and chat), • Document and escalate to internal and external teams as required to support complex support issues/requests, • Reply to service tickets promptly and in accordance with established guidelines, • Accurately maintain associated data, files and records regarding technical support incidents, • Manage individual work to provide exceptional member satisfaction, • Achieve all performance standards including service ticket SLA, handle time, quality, productivity, attendance, professionalism, etc., • Engage members by offering education on additional products or services to further enhance the customer experience, • Provide how to information and knowledge to members using our crafting products, • Demonstrate proficiency with all Cricut® products through on the job training, • Effectively communicate and simplify technical terms for members while trouble shooting products of a creative, technical or mechanical nature, • Remain engaged with members through proper tone of voice demonstrating a sincere interest in helping members to understand how to use our products and services to meet their individual needsQualifications Requirements: • One or more years working:, • a) as a high touch, face to face customer service role, • b) in a call/contact center, • Windows and MacOS: Intermediate knowledge of Windows and Mac operating systems with above average provable experience troubleshooting hardware and software issues, • Android and IOS: Intermediate troubleshooting capability for iOS and Android phones or tablets with above average provable experience troubleshooting hardware and software issues, • Ability to accurately type 40+ wpm, • Provable experience resolving customer related issues, inbound and/or outbound inquiries, returns, and diffusing escalated issues, etc., • Demonstrate sound interpersonal skills and a commitment to provide accurate information to members regarding Cricut®'s products and services, • Ability to navigate difficult conversations and de-escalate tense interactions with professionalism and empathy, • Ownership of the situation from introduction through resolution. Multi-Lingual Candidates: We are additionally seeking candidates who have proficiency in English as well as French, Spanish or Portuguese! If you have one of these languages, please make a clear note of it in your cover letter or online application (you are given a space to write a message to the hiring team). • You should speak and write these languages with a native or professional (B2 level or better) to be considered a multi-lingual candidate., • Experience using Cricut® Products, • A passion for any type of crafting Additional Information We’ve got you covered At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, and a yearly lifestyle stipend to support your wellness and passions. You'll also get exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented and creative individuals out there. A Quick Note Before You Apply… Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone. We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading. Here’s what makes someone a great fit for this role (and for this moment at Cricut): You have a bias for urgency. You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia. You set high standards—especially for yourself. You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked. You stay focused when things are moving fast. You can identify what really matters and don’t get distracted by noise. You prioritize well, and manage your time wisely. You collaborate like a pro. You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you. One More Thing (It’s a Big One): This role is in-office every-day of the week. We believe that real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and enjoy those unplanned hallway conversations that spark great ideas—you’ll love it here. If you’re looking for hybrid or remote role, this isn't the right time or place. But if you’re excited by challenge, purpose, and building something better, we’d love to hear from you. Let’s make something amazing—together. Relocation Statement: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information. Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

Job Description Customer Support Specialist - Tier 1 Canopy, South Jordan, Utah About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team. What You'll Do: • Anticipate and resolve customer issues in a professional and timely manner, • Provide superior customer service and remote troubleshooting assistance, • Take ownership of customer issues and be the customer advocate, • Develop sound understanding of Canopy's current and upcoming features, • Identify opportunities to answer questions, even before they are asked, • Explain step-by-step instructions and assist users in navigation through software, • Drive value to customers by informing them of new resources and products that will make an impact on their businesses, • Maintain a positive and patient attitude with all customers, • Coordinate within the organization for technical and account level issues, • Help improve and perfect processes across the support organization What we're Looking For: • A self-starter with desire to take ownership of the role and above responsibilities, • Tech-savvy with the ability to learn software and new tools quickly, • Organizational skills, creativity, and a solution-oriented focus, • Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions, • Excellent written and verbal communication skills in the English language, • Ability to pivot with a growing company and accept new challenges Bonus Points If You Have: • Experience in support ticketing systems, • Previous customer service and support experience, • 2-3 years experience in a call center environment 🌴 Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays! ❤️️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. 🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). 👶 Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. ➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. 🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! 🥳 Company Events - including monthly company-wide meetings, summer parties, and more. 💡 DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more. ☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. Our Values: We approach our work every day with a few things in mind: 🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. 🏆 Win - we win by delighting our customers with the very best products and services. 👍 Do Good - we work hard to be good people! 💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: • Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!, • 20 minute phone call with the People Team, • 45-60 minute video or in-person interview with the Hiring Manager, • 1-3 rounds of interviews depending on the role Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Job DescriptionSalary: $20-$23 p/H Title: Solutions Center Representative Hours: Full-time Location: Draper, UT. You will be on-site with the opportunity for occasional remote work. #LI-Onsite Role reports to: Solutions Center Manager Compensation: A base salary range of $20-$23 per hour, depending on candidate experience. Our Benefits: • Comprehensive healthcare plans (medical, dental, vision). BioLite pays 90% -100% of monthly premiums, depending on plans selected., • Paid holidays, PTO, and family leave, • Community bonus plan and equity stock options., • Referral Program, • Adventure Stipend (after two years)- matched vacation and PTO to go on an adventure that aligns with BioLite's mission (outdoor recreation, climate, social impact). About BioLite: BioLite is a for-profit social enterprise that develops, manufactures and markets distributed energy solutions for off-grid communities around the world. Our business serves two distinct markets, 1) developing-world families living in energy poverty, and 2) outdoor enthusiasts seeking fuel-independent cooking and electricity. BioLite believes in a bright and safe future for all, and that includes life at work. BioLite is proud to be an equal opportunity workplace where we strive to enable everyone to show up as their full selves. An inclusive environment and culture makes our solutions better and our entire team smarter. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This Role: BioLite is looking for a dedicated Customer Service professional to join our Solutions Center team. You will be an important representative of the BioLite brand, providing support to our customers. You will deliver outstanding customer service over email, chat, and phone by problem-solving technical issues, providing end-user support, ensuring customers are using our products correctly, and facilitating a seamless ordering process. You will also flag trends in customer cases to other teams (i.e. quality and logistics teams) to solve ongoing issues that our customers raise. You Will: • Track and respond to customer inquiries over email, chat, and phone using ZenDesk and take actions in Shopify and NetSuite., • Deliver a positive customer experience by providing prompt, courteous, and thorough responses., • Achieve 1 Day average first response times and answer 90% of tickets within 1 business day., • Respond to approximately 70 - 80 tickets per day, depending on ticket volumes. If the assigned tickets fall below this expectation, the representative should aim to resolve all new and reopened tickets by the end of their shift., • Develop an understanding of BioLites full product portfolio and logistics systems to consistently provide accurate and complete information to our customers., • Authorize and process customer returns and warranty replacement claims. Provide documentation to make the process pain-free for our customers., • Monitor and flag trends in customer cases; collaborate with other teams at BioLite to track and permanently solve common customer issues., • Write articles for the internal knowledge base and BioLite help center, both through the ZenDesk platform., • Support process improvement projects. You Have: • Experience in customer or technical support in consumer electronics. At BioLite, you will have very few scripted interactions with customers - most of your interactions will require thinking critically and coming up with responses based on your knowledge of the company, the systems we use, and the products we sell. BioLite products are all consumer electronics including rechargeable batteries so a knowledge of or interest in electronics will be beneficial in this role., • Experience working with Excel, Word, and Google documents. You will need to create and share documents which may include building simple tables to share data. The ability to use data-preparation formulas will be helpful but is not required., • An interest in technology. You are excited to learn about BioLites product portfolio and even more excited to help our customers get the most out of their products., • An eagerness to implement technology tools to ensure efficient customer support and reporting., • Familiarity with CRM systems and best practices. Knowledge of NetSuite or Zendesk., • Professional hands-on experience in Shopify or any e-commerce platform, • Experience handling support requests from a variety of different channels. You have a proven track record of hitting targets., • Experience working in a dynamic environment and collaborating effectively with team members., • The ability to manage stress in a professional setting. To Apply: Please include a cover letter explaining why you're a good fit for this position and PDF of your resume. You must be authorized to work for an employer in the U.S. BioLite is unable to sponsor or take over sponsorship of an employment Visa for this position.

Customer Support / Remote] - Anywhere in U.Health, dental & vision / 401k / PTO - As a Customer Service Rep at Garner Health, you will: Provide exceptional customer service to clients through various communication channels such as phone, email, and chat; Resolve customer inquiries and concerns in a

Competitive pay / Healthcare benefits / 401k match - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, troubleshooting any issues and providing timely and effective solutions; Maintain accurate records of custom

Customer Support / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Service Rep at Archive Resale, you will: Provide exceptional customer service to clients through phone, email, and chat; Troubleshoot and guide customers through any questions or concerns; Utilize company software to track

K per year / Benefits - As a Customer Support Specialist at Mercury, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues with products or servi

Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Titan Cloud, you will: Provide exceptional customer service by promptly responding to customer inquiries via phone, email, and chat; Resolve customer issues and concerns in a timely and efficient

Customer Service / Fully Remote] - Anywhere in U. Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go qui

Up to $22 per hour / Medical & dental / 401k match / PTO - As a Podcast Customer Support Specialist at Supporting Cast, you will: Provide exceptional customer service to listeners via phone, email, and live chat; Troubleshoot and resolve technical issues in a timely and efficient manner; Identify, t

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at Moultrie, you will: Respond to customer inquiries via phone, email, live chat and text in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Provide accurate and helpful in

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Specialist at ProPharma, you will: Provide exceptional customer service to clients through various communication channels such as phone, email, and chat; Manage and resolve customer inquiries and complaints in a timel

Job Description Position Type: • Contract, • High school diploma or GED required., • Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience., • 2 to 5 years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment**, • Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential., • Excellent customer service and communication skills (written and verbal)., • Strong problem-solving and critical-thinking abilities., • Self-motivated with the ability to work independently and prioritize tasks under pressure., • Technical aptitude with the ability to learn and support a broad range of IT systems and applications., • First point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment., • Responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system., • Demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates., • Contributes to continuous improvement by identifying opportunities to streamline or automate processes., • Responsible for high quality end-user technical support, related to enterprise software and hardware An understanding of technology and the ability to apply that knowledge to support all existing systems Provides investigation, diagnosis, resolution and recovery for hardware/software problems, • Customer Support:, • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset., • Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication., • Resolve issues or escalate appropriately while managing customer expectations., • Maintain composure and professionalism in high-pressure and difficult situations., • Deliver a consistent and positive customer experience across all interactions., • Communication & Documentation:, • Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution., • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams., • Use proper netiquette and tone to ensure effective communication, especially in written chat interactions., • Communicate ticket status, next steps, and resolutions to users promptly., • Technical Troubleshooting & Resolution:, • Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components., • Perform incident assessment, triage, research, training/education, resolution, and recovery., • Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively., • Install, modify, clean, or repair hardware and software as required., • Leverage both the chat and call platforms efficiently while handling multiple requests concurrently., • Collaboration & Culture, • Collaborate with team members to ensure service excellence and share knowledge., • Be a culture carrier by demonstrating a positive, team-oriented attitude., • Adhere to company policies and procedures, contributing to a safe and professional work environment., • Additional Expectations:, • Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends., • Continuously seek opportunities for self-improvement and operational efficiency.Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.

Job Description Company Overview: Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. Work Environment: Jump start your onboarding experience by being in our South Jordan, UT office full-time for the first six months and leverage the best our inclusive office environment offers – teamwork, community, face to face interactions, access to resources and idea sharing. From there you'll have the opportunity for a flexible hybrid remote position, two to three days a week in office, and the remaining days, you can work comfortably from home. In addition, you'll have the option with this position to work either 4x10 hour shifts or 5x8 hour shifts after training. Job Description: As an Associate Technical Support Analyst (Tier 1), you will provide advanced technical support for customers using Lightspeed's DMS software. This role focuses on diagnosing and troubleshooting complex software and hardware issues and requires a strong technical background. Your expertise will drive customer satisfaction and process improvements. This is a high-impact role where you will sharpen your technical skills and grow into new responsibilities, including leadership or advanced technical roles in product development or quality assurance. Key Responsibilities: • Diagnose and troubleshoot complex software, networking, and hardware problems, • Collaborate with team members to resolve critical customer issues and improve software quality, • Provide advanced technical support via phone, email, live chat, and ticketing systems, • Document case resolutions in detail and escalate unresolved issues to appropriate teams when necessary, • Build trust with customers by meeting resolution time goals and following up on outstanding issues, • 2-3 years of experience in technical support, preferably within a SaaS or IT environment, • Strong understanding of Windows OS environments, including troubleshooting and configuration, • Advanced proficiency in diagnosing software issues, hardware troubleshooting, and network setups, • Excellent problem-solving abilities and the capacity to think critically in high-pressure situations, • Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences, • Proficient in managing support tickets, documenting issues, and following up with escalated cases, • Ability to collaborate effectively with cross-functional teams, including developers and product managers, • Experience with cloud-based software and APIs is a plus, • Prior experience in the dealership or recreational industries, • Proficiency in SQL and familiarity with database management You'll receive comprehensive on-the-job training to master the Lightspeed DMS software and tools. This role provides a clear path for career growth into Senior Technical Support, Product Management, Leadership, or Software Development. Many team members in Tier 1 have advanced to specialized roles within 12-18 months. Compensation and Benefits: • Competitive hourly start rate, with opportunities for additional compensation as you develop new skills and excel in your responsibilities, • Health, dental, and vision insurance, • 401(k) retirement plan with company matching, • Paid parental leave, • Tuition reimbursement programs for professional development, • Paid time off and a flexible hybrid work schedule Inclusion and Diversity at Lightspeed: At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact. Equal Employment Opportunity Statement: Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category. Important Note: Applicants must be authorized to work in the U.S. Ready to apply? Take the next step in your career—apply today and join a team where your skills will make an impact!

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Support / Remote] - Anywhere in U.Flexible schedule / PTO / Equipment provided - As a Customer Service Rep at Stio, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Effectively answer customer inquiries in a timely manner and

Customer Support / Remote] - Anywhere in U. Medical, dental & vision / Laptop provided / Home office stipend / Monthly cell phone & internet credit - As a Customer Service Associate at Peerspace, you will: Respond to customer inquiries and concerns via phone, email, and live chat; Provide accurate a

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Job Description About the Role Zarifa USA is adding a flexible, resourceful teammate to help with everything from content writing and design work to website tweaks, email campaigns, and customer support. You don’t need to know it all on day one—bring curiosity, initiative, and solid Photoshop skills, and we’ll provide structured, on‐the‐job training so you can grow fast. This position can be part‐time or full‐time and offers hybrid flexibility. Location details are open to discussion, but some level of on‐site work at our Murray, UT headquarters will be required. What You’ll Do AreaTypical Projects You’ll Tackle Customer Engagement: Respond to emails, calls, and live‐chat tickets; flag recurring issues and update FAQs Content & Design: Draft SEO‐friendly blog posts; refresh older articles; create social‐media graphics and captions using Photoshop, Canva, and AI tools Website Support: Update product pages in Shopify, optimize images, test links, and make minor HTML edits Email Marketing: Build lists, set up campaigns in Klaviyo, write concise promo copy, and pull performance reports Analytics & SEO: Research keywords with Surfer SEO, track weekly traffic, and suggest quick wins for rankings Project mix changes week to week—great exposure to the full digital‐marketing toolkit. Schedule & Work Arrangement * Hours: 20–40 hrs/week (we’ll set a consistent schedule together) * Location: Hybrid—exact on‐site frequency discussed during hiring; remote work supported the rest of the time What You’ll Need * Your own work setup at home: a computer/laptop capable of handling large files, Adobe Photoshop/Illustrator, and a strong, reliable internet connection * Comfort in Adobe Photoshop (Illustrator & Canva helpful) * Interest in AI tools for writing and design (e.g., ChatGPT, Firefly) * A working grasp of SEO basics and eagerness to learn more * Clear communication, solid organization, and a “figure‐it‐out” attitude Internships, freelance gigs, or coursework in marketing/e‐commerce/design are nice, not mandatory. Nice‐to‐Have Extras * Experience with Shopify, Klaviyo, or Surfer SEO * Interest in HSA/FSA‐eligible wellness products * Basic HTML/CSS editing skills Compensation & Perks * Competitive hourly pay based on experience * Flexible schedule with remote days * Structured training across SEO, AI tools, email marketing, and design * Employee discounts on all Zarifa USA products * Collaborative team culture that values fresh ideas and continuous learning Why Zarifa USA? We’re a Utah‐based small business making wellness technology accessible nationwide. You’ll get real responsibility, a wide variety of projects, and the chance to level up your digital‐marketing skills in a fast‐moving, tech‐forward environment. Company DescriptionCompany Overview: Zarifa USA is a small business based in Salt Lake City, UT, specializing in premium FDA-approved medical massage equipment, including massage chairs, foot massagers, and TENS units. With HSA/FSA eligibility, flexible financing options, and a commitment to outstanding service, we help customers improve their wellness with confidence.Company Overview:\r\nZarifa USA is a small business based in Salt Lake City, UT, specializing in premium FDA-approved medical massage equipment, including massage chairs, foot massagers, and TENS units. With HSA/FSA eligibility, flexible financing options, and a commitment to outstanding service, we help customers improve their wellness with confidence.

But, without qualified leads and community connections, are those goals even possible? Imagine what you could do with a dedicated team supporting your efforts with qualified leads, appointment setting, and strategic marketing resources! You’ll be working in a recession-proof industry so the sky’

Are you as passionate as we are in servicing our customers in the healthcare, school, university, military, and commercial building setting?We provide unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integrat

Are you as passionate as we are in servicing our customers in the healthcare, school, university, military, and commercial building setting?We provide unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integrat

Provide assistance to LTL carriers by contacting customers by phone or email. We support and obey laws that prohibit discrimination where we do business. Responsible for complete and accurate order processing that supports departmental service goals.

Consultative Sales Approach: Serve as a trusted advisor to merchants, offering tailored solutions that support their business growth and operational efficiency.

Are you looking for an opportunity to learn a.Do you want multiple opportunities to.Do you want to work in an open,.You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need.No prior

Excellent email and computer skills.

Initiative: Supports department goals and objectives. Experience using internet and email applications.

Communicate customer requirements to the support team in accordance with company policies and procedures.

Provide support for cash management products, online/mobile platforms, and general account or financial inquiries.

WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Additionally, you will provide guidance to customers via telephone and email. Respond accurately to email inquiries, maintaining proper language, grammar, and spelling.

Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text.

Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appropriate resources and referrals; Maintain accurate

Location: Intermountain Riverton Hospital.Shift Hours: Part-time, PRN - as needed.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.We are the one company that combines the deep ex

CSR / Remote] - Work from Anywhere in U.Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and

Genuine passion for both achieving goals and providing exceptional support.

CSR / Remote] - Work from Anywhere in U.Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and

Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems). If you are selected to move forward, you will be contacted via email and asked to comple

Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Det

Provide mentorship and support to junior associates. Heavy client communications via email and phone. CRM Expertise: Proficient in advanced use of CRM and other support software.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Service Operations Specialist.Join our dynamic team as a Customer Service Operations Specialist! In this role, you will work closely with the Store Manager and Assistant Managers to drive sales, enhance customer service, and maintain store appearance and operations.You will also take on shi