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Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Various on-site full-time shifts available. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. * Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in-class, clean, modern facilities. * First-class fitness center and beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-BD1 #LI-MN001 (#IN-MNCS) #ZR-MNCS

About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands’ warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. What You’ll Do System Optimization & Operational Excellence • Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency., • AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch., • Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem., • Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support • Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations., • End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution., • Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland., • Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence., • Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member • You exemplify CURiO Cornerstones and strive for personal leadership in your role., • You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment., • You take ownership of your professional development by seeking learning opportunities and staying current in your field., • You manage your time effectively and work with others to contribute to team and company goals., • You maintain and protect company proprietary information., • You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace., • You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring • Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify., • Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses., • Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving., • Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information • Travel Requirement: up to 5%, • Work Environment: General office or home office environment, • Physical Requirements: Occasionally required to lift and/or move items weighing 10 – 15 pounds., • When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: • Medical, Dental, Disability Insurance (cost shared), • Life/ AD&D Insurance (employer paid), • Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D, • 401(k) – After 6 months of employment on next quarterly entry date Equal Opportunity Employer • Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

If you’re looking for a practice where your skills are valued, your schedule is balanced, and collaboration is key… look no further! Atlas has teamed up with a fabulous established small animal hospital in the vibrant Minneapolis South metro area that are on the hunt for an Associate Veterinarian to join them! This isn't just a job, it’s a chance to become part of a community that’s passionate about making a difference for pets and their people. The clinic takes pride in being AAHA-accredited and Fear Free certified. The vibe here is welcoming, and collaborative, right now they’re a tight-knit group of three veterinarians, backed by fantastic veterinary assistants and technicians. They believe in working hard, supporting each other, and celebrating wins—both big and small. Here’s what sets them apart: They’re all about flexibility and balance. A full-time schedule here means just three days a week, yes, really! Plus, you’d work rotating Saturdays (no Sundays!) to give you that extra bit of weekend freedom. They know you’ve got a life outside of work and want to help you enjoy it. The clinic is filled with top-notch equipment because they believe that great tools make great medicine. They’ve got digital radiography; ultrasound; and a fully equipped surgical and dental suite for both routine and complex cases. Their in-house lab keeps diagnostics fast and efficient, and their on-site pharmacy means that clients can get what they need without the extra hassle. But it’s not just about the medicine, it’s about making clients and pets feel right at home. They’re proud of their community ties and reputation for quality, compassionate care. Whether it’s a routine wellness check or a more challenging case, they are there for our patients every step of the way. We’re looking for a DVM with a passion for making a difference and a flair for working in a fast-paced, fun environment. Whether you’re a pro at anesthesia, surgery, and dentistry or looking to grow your skills with the support of an amazing team, we’d love to chat! Key Highlights: • AAHA-accredited & Fear Free Certified, be part of a clinic that prioritizes high-quality, compassionate care, • Work a 3-day week – 30 hours is full-time!, • Access state-of-the-art facilities, • Work alongside a supportive team of 3 talented veterinarians and skilled support staff, • Amazing and comprehensive range of benefits, • Continuing education support About You: • Doctor of Veterinary Medicine (DVM) degree, • Hold a Minnesota State License or have the ability to obtain one, • Thrive in a collaborative environment with a focus on support and teamwork, • Eager to build lasting relationships with clients and pets, ensuring they feel cared for, • Excited to grow professionally, • Seeking a role that offers work-life balance, • Open to both seasoned DVM’s and those looking to expand their skills Benefits: • Competitive compensation, • Medical, dental and vision insurances, • Disability and life insurance, • Health savings account, • 401K with employer match, • Personal pet wellness plan, • Continuing education allowance, • Maternity/paternity leave, • PTO & paid holidays, • Employee Assistance Program, • Professional Liability insurance, • Professional license reimbursement, • & SO much more! Next Steps: If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Position: Customer Experience & Order Specialist Location: 100% In-Office (Minneapolis, MN) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $21-$23/hr (DOE) About the Role We're looking for a Customer Service Specialist who thrives in a fast-paced environment and enjoys delivering exceptional service. This unique position combines E-Commerce Customer Support with Order Management responsibilities, offering variety and growth for someone who loves helping customers and solving problems. What You'll Do • Customer Support:, • Respond to inquiries via Zendesk, email, chat, and phone with professionalism and care., • Provide order details, assist with product questions, and resolve complaints promptly., • Track shipments and communicate with carriers to ensure timely delivery., • Process returns, issue refunds, and provide shipping labels., • Order Management:, • Receive and process customer orders via phone, email, and fax., • Accurately enter orders into systems, confirm details, and ensure compliance with policies., • Prepare sample packets and product information for customers and events., • Generate freight quotes and coordinate shipping logistics., • Collaboration & Reporting:, • Document interactions and resolutions in CRM systems., • Communicate trends, issues, and improvement ideas to management., • Assist with special projects and maintain organized records. What We're Looking For • Experience:, • 2+ years of customer service experience (B2C preferred)., • E-commerce experience and familiarity with Zendesk a plus., • Knowledge of CRM systems (ACT! or similar) is a plus., • Skills:, • Strong written and verbal communication skills., • Proficient in Microsoft Office., • Ability to multitask and manage priorities effectively., • Solution-oriented problem-solving mindset., • Other Requirements:, • High school diploma or GED., • Comfortable working in-office (and okay with dogs in the workplace!). Why Join Us? • Competitive pay and consistent weekday schedule., • Opportunity to work on diverse tasks across customer service and order management. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Reliable, respectful, and customer-service oriented. Customer Service Representative (Remote Position).

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You will provide support through various channels, including phone, email, and chat, to resolve customer in

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Job DescriptionLocation: Metro Moulded Parts, Inc., Coon Rapids, MN (On-site only) Schedule: Monday–Friday, 8:00 a.m. to 4:30 p.m. (40 hrs/week) Pay Range: $17–$30 per hour (based on experience) + Commission Job Type: Full-time About Us Metro Moulded Parts has been around for over 100 years helping keep classic cars on the road. We make the rubber parts that keep your ride tight and dry: door seals, gaskets, trunk moldings, weatherstripping and more. If you love classic cars and want to help enthusiasts, shops, and collectors find the parts they need, this is the place for you. What You’ll Be Doing • Helping fellow car enthusiasts: Assist customers (both retail and wholesale) in picking the right parts for their classic cars., • Problem solving: Walk customers through technical fitment questions and help troubleshoot installation issues., • Customer service with personality: Handle phone, email, and live chat support while making sure customers get fast, friendly, accurate help., • Social media fun: Post, reply, and engage with car lovers online using basic tools like Facebook and Instagram., • Improving online listings: Help keep product descriptions, photos, and listings accurate and easy to shop on our website., • Building relationships: Work with wholesale accounts, shops, and distributors to grow long-term partnerships., • Personable, prompt, and professional, • Comfortable with basic social media tools, • Confident handling customer chats, emails, and phone calls, • Knowledgeable about classic cars and how they work (or eager to learn fast), • Passionate about cars and excited to share that with customers Why You’ll Love Working at Metro • Car culture every day: Talk cars, learn about cars, and help people keep their classics alive, • Tight-knit team: We’re not a giant corporation, you’ll be part of a small supportive crew, • Variety in your work: From customer service to social media to technical problem solving, every day feels different

Job Description We are excited to announce multiple openings for our growing Dispatch center! If you enjoy logistics, transportation, and customer service, this is the perfect opportunity for you! We have the following shifts available: • Monday through Thursday - 8pm to 6am As the first line of communication for customers and drivers, the Logistics Dispatch Agent manages incoming calls, monitors delivery progress, resolves client/driver issues, and maintains accurate records of dispatch activities. The Logistics Dispatch Agent is responsible for coordinating the scheduling and dispatching of drivers and vehicles to ensure timely delivery of goods. This role is essential in ensuring efficient transportation and delivery operations to meet customer demands and company objectives. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. • Coordinate the scheduling and dispatching of drivers and vehicles to ensure timely delivery of goods., • Monitor and track the progress of deliveries and provide updates to customers and relevant departments., • Assign and dispatch all will calls and STAT’s., • Add, change, or delete scheduled stops in planning. Review route sheets for accuracy., • Answer and dispatch incoming calls from clients to couriers and enter information into courier software system. Serve as the primary point of contact for dispatch-related inquiries and issues., • Maintain clear and effective communication with drivers, customers, and other stakeholders., • Ensure that all dispatchers are informed of any changes in schedules or procedures., • Monitor and respond to customer inquiries via telephone/email/chat/text while meeting all corporate guidelines and performance standards., • Monitor online dispatch board for potential issues. Research and resolve client issues quickly and accurately. Communicate unresolved client issues to direct supervisor immediately., • Monitor the status of deliveries and pickups to ensure timely delivery to clients., • Assist drivers as needed to help ensure routes are completed to client expectations., • Monitor and utilize web-based applications, tools, and reports. Maintain accurate records of dispatch activities, including schedules, delivery times, and any incidents. Prepare SOP for each account; shift turnover., • Ensure compliance with all regulatory and company requirements., • Identify opportunities for improving dispatch processes and implement changes to enhance efficiency., • Must maintain reliable attendance and punctuality to support daily operations, • Follows company policies and procedures., • Maintains confidentiality of information processed. High School Diploma or equivalent required. Either bachelor’s or associate degree strongly preferred. Experience in customer service and logistics roles preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Strong organizational and communication skills., • Punctual, reliable, and trustworthy., • Ability to write routine reports and correspondence., • Excellent communication and interpersonal skills., • Ability to speak effectively before groups and over the phone., • Thorough knowledge of applicability of relevant laws and regulations., • Proven experience as a Logistics Dispatcher or in a similar role., • Strong leadership and management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Proficiency in logistics software and Microsoft Office Suite along with strong typing skills., • Strong problem-solving skills and attention to detail. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.) While performing the duties of this job, the employee is frequently required to sit, talk, or hear and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee would rarely need to lift to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The position is an office-based position in Mendota Heights, MN. The above statement reflects the general details necessary to describe the principal functions of the occupation and shall not be construed as a detailed description of all the work that may be inherent in the occupation. EEO Statement SPS Health, LLC and Statim Logistics, LLC, and all its affiliates, are equal opportunity employers committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Company makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation details: 19-22 Hourly Wage PIe4318bc9f228-25405-39403654

Job DescriptionCall Center Advocate Part Time Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $19.00-$21.65 Unionized Position: yes Job Summary: The Cornerstone Day One Call Center (CC) Hotline Advocate position is responsible to provide trauma informed, survivor-centered, and culturally responsive services for victims/survivors (v/s) of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime. The Advocate responds to v/s and those supporting them via phone, text, email, or chat messaging through the 24/7 Day One Crisis Line, General Crime Victim Support Line and Minneapolis Hotline. Limited in-person support, advocacy, information, and referral is provided. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access for v/s. Hours: Every Weekend 11 pm-7 am, possibly e/o weekend 11 pm-7 am This full-time/part-time position is assigned regular scheduled shifts at the Minneapolis or Bloomington locations. Shifts may include flexible scheduling including evenings, weekends, overnights, and holidays as assigned by the supervisor. This position may be also required to provide additional coverage during a local disaster or major public awareness events. Experience/Qualifications: Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting. • Understanding of trauma-informed, survivor-centered, and culturally responsive care practices. Essential Functions: • Maintains professional and confidential trauma informed, survivor-centered and culturally responsive support, advocacy, information, and safety planning for v/s through phone, chat, text, and email., • Assesses with contacts/participants what they are currently seeking for services providing support, advocacy, and referrals through the Day One system, 211, community and system agencies, and other resources., • Sustains a high-level working relationship with referral partners inclusive of the Day One Network agencies, law enforcement, medical personnel, and others. Works collaboratively across all internal programs at Cornerstone., • Works as a team with other Call Center Advocates, all CAS program staff, and supervisors/managers to ensure all seamless referrals and information is up-to-date and accurate., • Stays apprised of Cornerstone and program activities, policies and protocol changes, updates, and general information by reviewing CC emails, TEAMS staff pages, and CAS Connect., • Participates in the training and mentoring of new staff, volunteers and/or students as assigned., • Assures data entry is completed accurately in Apricot database and other tracking methods., • Properly documents all critical incidents: child protection reports, emergency response calls, and participant injury/cons. Completes other documentation as assigned by supervisor., • Assists walk-in participates with support, information, and referral as the need arises. Additional advocacy as trained and assigned inclusive of the Pet Safety Program (MNAFAS)., • Provides back-up assistance for Emergency Services when cross-trained and assigned., • Works as a team to maintain a safe, welcoming, inclusive, assessable, and clean environment for participants, staff, and visitors., • Any other duties as assigned by supervisor that support overall program services and services to survivors/victims. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. Visit our career page at: Cornerstone Offers: Powered by JazzHR xhA7zI1N2j

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary Position Overview: We are seeking a motivated and skilled Bilingual Customer Service Representative to join our remote team. The ideal candidate will have previous experience working with State Farm, possess excellent communication skills in both English and Spanish, and be passionate about delivering outstanding customer service. Key Responsibilities: • Provide exceptional customer service to clients via phone, email, and chat in both English and Spanish., • Address customer inquiries, resolve issues, and provide information regarding State Farm products and services., • Maintain accurate records of customer interactions and transactions., • Assist with administrative duties like setting & confirming customer appointments, confirming customer information, gathering documents, etc..., • Collaborate with team members to ensure a seamless customer experience., • Stay updated on State Farm policies, procedures, and product offerings.Qualifications:, • Bilingual in Spanish and English (written and verbal) required, • Previous experience working with State Farm is REQUIRED., • Strong customer service skills and a commitment to helping others., • Excellent communication and problem-solving abilities., • Proficiency with computer systems and customer service software., • Ability to work independently in a remote environment.What We Offer:, • Competitive salary and benefits package., • Flexible remote work environment., • Opportunities for professional development and growth., • A supportive and inclusive team culture. This is a remote position.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Employee discounts, • Health insurance About Us Metro Moulded Parts has been around for over 100 years helping keep classic cars on the road. We make the rubber parts that keep your ride tight and dry: door seals, gaskets, trunk moldings, weatherstripping and more. If you love classic cars and want to help enthusiasts, shops, and collectors find the parts they need, this is the place for you. What Youll Be Doing • Helping fellow car enthusiasts: Assist customers (both retail and wholesale) in picking the right parts for their classic cars., • Problem solving: Walk customers through technical fitment questions and help troubleshoot installation issues., • Customer service with personality: Handle phone, email, and live chat support while making sure customers get fast, friendly, accurate help., • Social media fun: Post, reply, and engage with car lovers online using basic tools like Facebook and Instagram., • Improving online listings: Help keep product descriptions, photos, and listings accurate and easy to shop on our website., • Building relationships: Work with wholesale accounts, shops, and distributors to grow long-term partnerships., • Personable, prompt, and professional, • Comfortable with basic social media tools, • Confident handling customer chats, emails, and phone calls, • Knowledgeable about classic cars and how they work (or eager to learn fast), • Passionate about cars and excited to share that with customers Why Youll Love Working at Metro • Car culture every day: Talk cars, learn about cars, and help people keep their classics alive, • Tight-knit team: Were not a giant corporation, youll be part of a small supportive crew, • Variety in your work: From customer service to social media to technical problem solving, every day feels different

Job DescriptionDescription Job Title: Customer Service Agent Location: Minneapolis, MN Job Type: Full-Time We are seeking a highly motivated and dedicated Customer Service Agent to join our growing team. In this role, you will be the first point of contact for our customers, providing them with a high level of service and support that reflects our company’s commitment to excellence. Your main objective will be to assist customers with their inquiries, resolve issues promptly, and ensure their overall satisfaction. Key Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely manner., • Troubleshoot customer issues and provide effective solutions., • Maintain accurate records of customer interactions and transactions., • Provide product and service information to customers., • Handle difficult customer interactions with professionalism and empathy., • High school diploma or equivalent; further education is a plus., • Proven experience in customer service or a similar role., • Excellent verbal and written communication skills., • Strong problem-solving abilities., • Ability to work in a fast-paced environment and handle multiple tasks., • Opportunities for professional growth and career development., • Collaborative and innovative work environment., • Paid time off and comprehensive benefits package.

Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $19.00-$21.65 Unionized Position: Yes Hours: Monday-Friday 7 am-3 pm Job Summary: The Cornerstone Day One Call Center (CC) Hotline Advocate position is responsible to provide trauma informed, survivor-centered, and culturally responsive services for victims/survivors (v/s) of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime. The Advocate responds tov/s and those supporting them via phone, text, email, or chat messaging through the 24/7 Day One Crisis Line, General Crime Victim Support Line and Minneapolis Hotline. Limited in person support, advocacy, information, and referral is provided. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access for v/s. The schedule for this position is M-F 7am-3pm. Experience/Qualifications: Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting. • Understanding of trauma-informed, survivor-centered, and culturally responsive care practices., • Broad knowledge of resources, human services, and other systems which interface with victims of a crime with an emphasis on serving diverse, marginalized and/or underrepresented populations., • General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional training will be provided., • Ability in assessing, deescalating, and communicating in a calm, trauma-informed way with participants in crisis., • Good written and interpersonal skills with the ability to work with v/s, concerned persons, and community partners., • Preferred 40-hour sexual assault certification or the ability to complete training within 6 months of hire., • Knowledge of Microsoft Office, virtual contact applications, and other related forms of technology., • Ability to travel between Minneapolis and Bloomington office locations as necessary for meetings, shifts, etc. Duties and Essential Functions: • Maintains professional and confidential trauma informed, survivor-centered and culturally responsive support, advocacy, information, and safety planning for v/s through phone, chat, text, and email., • Assesses with contacts/participants what they are currently seeking for services providing support, advocacy, and referrals through the Day One system, 211, community and system agencies, and other resources., • Sustains a high-level working relationship with referral partners inclusive of the Day One Network agencies, law enforcement, medical personnel, and others. Works collaboratively across all internal programs at Cornerstone., • Works as a team with other Call Center Advocates, all CAS program staff, and supervisors/managers to ensure all seamless referrals and information is up-to-date and accurate., • Stays apprised of Cornerstone and program activities, policies and protocol changes, updates, and general information by reviewing CC emails, TEAMS staff pages, and CAS Connect., • Participates in the training and mentoring of new staff, volunteers and/or students as assigned., • Assures data entry is completed accurately in Apricot database and other tracking methods., • Properly documents all critical incidents: child protection reports, emergency response calls, and participant injury/cons. Completes other documentation as assigned by supervisor., • Assists walk-in participates with support, information, and referral as the need arises. Additional advocacy as trained and assigned inclusive of the Pet Safety Program (MNAFAS)., • Provides back-up assistance for Emergency Services when cross-trained and assigned., • Works as a team to maintain a safe, welcoming, inclusive, assessable, and clean environment for participants, staff, and visitors., • Any other duties as assigned by supervisor that support overall program services and services to survivors/victims. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. Visit our career page at: Our Benefits Package Includes: • Health Care: Comprehensive coverage options., • Paid Time Off: 168 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.), • Retirement Savings: Up to a 4% employer match after 90 days of service., • Vision Coverage: Free for employees., • Virtual Mental Health Services: Free for employees and their immediate families., • Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans., • Life Insurance: Basic coverage provided at no cost to employees., • Long-Term Disability: Free coverage for employees. Powered by JazzHR YPORi0OCAP

Job Description Jewelry Sales Consultant - Edina, MN Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Edina, MN showroom location. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Are you eager for upfront commissions plus ongoing monthly residual payments while going out on 2-3 pre-set appointments every day? This is an exceptional opportunity with Enhanced Payment Systems, a BBB "A+" rated leader in the fast paced merchant processing industry! Experience tremendous growth a

Are you eager for upfront commissions plus ongoing monthly residual payments while going out on 2-3 pre-set appointments every day? This is an exceptional opportunity with Enhanced Payment Systems, a BBB "A+" rated leader in the fast paced merchant processing industry! Experience tremendous growth a

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