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Job DescriptionHoulihan's Restaurant and Bar is looking for cheerful, outgoing host/hostess to join our great team of hospitality professionals. SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. POSITION ACTIVITIES AND TASKS Host Activities and Guest Interaction • Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene., • Opens the door as guests enter and leave the building., • Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone., • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction., • Takes and manages reservations; receiving telephone calls and properly documenting reservation request., • Completes wait sheets(by hand or Open Table), • Competes table count sheets(by hand or Open Table), • Meets guests needs by providing information about the restaurant, menus and surrounding area., • Ensures no guest leaves the restaurant unhappy, getting the manager if necessary., • Stocks all items on the front desk checklist, • Ensures menus are clean, • Completes restroom checklist and cleans restroomsAssist Crew Members, • Processes To-Go orders to the bartender., • Maintains guests needs throughout their dining experience by assisting servers with pre bussing procedures, • Sweeps floor around tables to assist servers were needed, • Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc., • Provides assistance to all servers and bus persons in order to execute service standards., • Ensures 100% guest satisfaction on every visit., • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc., • Extensive standing and walking for up to 8 hours, • Must be able to communicate clearly, • Exposure to heat, steam, smoke, cold, • Reaching heights of approximately 6 feet and depts. of 2 12 - 3 feet., • Must have high level of mobility/flexibility in space provided, • Must have time management skills, • Must be able to read, write and perform addition/subtraction calculations, • Must be able to control and utilize fingers to write, slice chop and operate equipment., • Must be able to fit through openings 30 wide, • Must be able to work irregular hours under heavy pressure/stress during busy times, • Bending, reaching, walking, • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet, • Lifting up to 50 pounds KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Job Description Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Position Summary: Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding guests through the fun and excitement of the Puttshack experience. Your energy and enthusiasm as you interact with our guests help set the tone for an amazing experience. Schedule/Hours: Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical work schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability. Position Responsibilities may include, but not limited to: • Bring your 'A' Game each and every day, • Greet guests with positive energy and get them excited to play, • Assist with general cleanliness of the reception, cloakroom, and guest services area, • Assist guests with checking in their belongings to the cloakroom, • Assist guests with gameplay check in at the kiosks, • Guide guests to seating areas and deliver menus, • Answer questions and address any issues with a friendly demeanor, • Comply with all safety and sanitation guidelines and procedures, • Take direction and be a team player, • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook, • Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties. Required Skills and Experience: • Must be 18+ years of age to apply, • Prior experience in hospitality, customer service, or related field, • High standards of guest service, • Good communication skills and ability to problem solve, • Friendly and upbeat demeanor when interacting with guests and team members, • Safely and effectively communicate in order to perform and follow job requirements Physical Requirements: • Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces, • Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds., • Work in confined, crowded space with high noise levels and various temperature levels We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates: • Competitive pay, • Health/dental/vision coverage, • 401(k) matching, • Life Insurance, • PTO, • Associate discounts - FREE mini golf and 50% off meals Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details. At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

Job Description Matrix Technology, a European virtual reality attractions & 5D cinema leader, is introducing 2 new 5D entertainment attractions under Matrix Innovative Technology in the Nickelodeon Universe area at Mall of America. The company is installing state-of-the-art experiences from their portfolio: “Shark Attack” where customers will meet eye-to-eye with prehistoric reptiles when standing on a motion platform, and “Mystery Mine” where 1G force combined with an adventurous ride in a mine car will deliver an amazing and memorable adrenaline rush. You are invited to become a part of a cutting edge, experiential 5D virtual reality entertainment attraction. Matrix Technology (the parent company) is a worldwide company with various attractions in Hong Kong, Dubai, and the U.S. and is expanding. The Nickelodeon Universe-Mall of America attractions will open soon and we are seeking qualified “Guides” for our two new attractions. This is a great opportunity to join a highly innovative company and be part of its growth and success from the ground up. We are looking for “show-business” oriented people to fill a number of positions. People who have a feel for and love of the “Show” yet a practical and serious head for the “Business”. We want candidates for a number of full time team members as well as weekend oriented stable part time members. Ride Operator (Experience Guide) Skills that are a must: • You are a great storyteller., • You have a stellar personality., • You have the ability to interact with the public at large., • You have pizzazz, that attractive combination of vitality and glamour., • You will oversee the correct operation of the rides / attractions and the safety of our patrons / customers. Operational safety and maintenance checks will be made daily, weekly, monthly and yearly. Covering all positions on employee days off, meal breaks and rest periods will be a great part of your job. Training will be provided. This is an opportunity for you to develop new skills. 1. You must be flexible to work full time schedules / shifts that meet the needs of the business, including evenings, holidays and weekends. This includes participating in any meetings. Matrix Innovative Technology is an entertainment company and will be operating 10:00AM until 9:30PM, Mall of America Hours., 2. Adhere to all rules of conduct, dress codes and directions as set forth by the “Attraction General Manager” and Matrix Technology (the parent company). Rate of pay, benefits, Mall of America discounts, etc. will be discussed upon interview. Email responses will only be for the purpose of setting a face-to-face interview. Please state the position you are interested in with your response along with best contact info. About the Company: Matrix Technology is a European leader in 5D cinemas & virtual reality technology and can be considered pioneer & researcher in this field. We offer turnkey products, which are always created from scratch, designed & custom-built by us. We have production plants and produce rides and attractions, as well as very technologically advanced computer laboratories, where we invent, create and produce 3D movies and software. People enjoy our rides in more than 40 locations across the US, Hong Kong, Dubai and Europe. Join the Team!