Residential Life Coordinator (FT)
15 days ago
Los Angeles
Job DescriptionSalary: $25-$26/hour Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers. Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans. Position Schedule/Location: *Full time - 2 shift times: 1. 3pm-11pm, 5 days a week. Sat.-Mon. (Venice), Tues.-Wed. (Pico) schedule subject to change in order to meet organization needs., 2. 3pm-11pm, 5 days a week. Thurs.-Mon. (Pico) schedule subject to change in order to meet organization needs. Essential Duties Include but are not limited to: • Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership., • Manage household structure, activities & schedules (Chores, classes, meals, activities, etc)., • Work closely with residents to meet program goals and expectations., • Supporting residents in practicing life skills (chores, cooking, timeliness, etc.), • Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc., • Proactively communicate information as it pertains to community-living and the home environment., • Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment., • Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed., • Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation., • Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect., • Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner., • Provide all necessary documentation of resident behavior and interventions attempted., • Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts., • Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds., • Ensure the safety and security of the home through proper end-of-shift lock up protocol., • Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed., • Purchase weekly groceries and supplies for the home., • Assist with transporting residents in organization and/or personal vehicle., • Occasional staffing of other days/times/hours as needed and as available., • Attend house, program, and agency meetings and weekly supervision. Required Qualifications • Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.), • High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc., • Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving., • Ability to work as a part of our Harvest Home team while also working independently., • Smart Phone Needed ., • CA Drivers License and Personal Vehicle for occasional resident transportation., • Acceptance of organization ministry standards (to be provided after application)., • Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc. Preferred Qualifications • Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc., • Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health., • Prior experience working in a shelter, group home, and/or residential treatment program., • Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience Additional Qualifications (Post-Offer) • Criminal background check, • TB clearance and documentation Benefits • Vacation + Sick Time, • Health, Vision, Dental + life insurance, • Cell Phone stipend, • Training & Development budget, • 401K