Chat jobs in Los Angeles, California - Page 4Create job alerts

Job DescriptionCrafting Brighter Futures for Families Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a remote Benefits Representative (must reside in California), you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Remote Work: Enjoy the benefits of a work-from-home full-time role that has flexible hours. Must live in California for this remote opportunity. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Description Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Remote Benefits Sales Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? * Remote Work: Enjoy the flexibility of a full-time remote role. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application:No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview:Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Sales Representative? Our focus is on continuous learning and development. Many of our Reps have seen exponential career growth within Globe Life. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service.This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistanc

Customer Service Representative. We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. Provide outstanding customer service via phone, email, and chat.

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Did adding live chat actually improve the customer experience?”).

The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service.This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistanc

Job Description Position Summary As a new team member of 33 USA Inc., you will take on the role of Bilingual Marketing Assistant. This role supports day-to-day execution across PR, social media, advertising, and events, while facilitating bilingual communication and documentation for internal and external stakeholders in entertainment-focused campaigns. Collaboration spans Los Angeles and Tokyo to ground deliverables in local culture and fan insights for truly cross-border promotions. Requirements Essential Job Functions & Responsibilities: Interpretation Duties: • Consecutive interpretation during internal meetings (e.g., sales meetings, all-hands)., • English-Japanese/Japanese-English interpretation for client meetings and business negotiations., • Summarization and sharing of key points during meetings. Translation Duties: • Translation of various business documents including service materials, proposals, and reports., • Handling client communications via email and chat (including Slack)., • Translation and localization of internal documents (e.g., Notion, shared docs)., • Ensuring natural and appropriate expressions, attentive to cultural background and honorifics. Communication Support: • Go beyond simple word-to-word translation by conveying the background and intent of messages., • Provide “nuanced translation” that accurately reflects tone and emotion in both English and Japanese., • Respond to internal translation requests and conduct quality checks. Education and Experience Requirements: Required: • Business-level proficiency in both Japanese and English across speaking, reading, and writing for cross-border collaboration, translation, and documentation., • Strong interest in entertainment/anime and fan culture., • Proficiency with productivity suites (spreadsheets, slides, email) and strong task ownership with high accuracy and deadline reliability., • Strong intercultural communication skills and professionalism to operate effectively with multi-office teams and external partners. Desired: • Internship or assistant experience in Social media marketing or PR environments., • Exposure to ad ops support, social listening, media clipping, and basic performance reporting., • Event staffing or convention support experience; assistance on influencer/creator projects is advantageous. Benefits A number of programs cover all employees in the manner prescribed by law. Additionally, 33 USA Inc. provides several Company-designated benefit programs. • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays) Typical office work environment conditions. May be asked to work on evenings and weekends as necessary.

Job Description Customer Service Representative (with Sales) - Anaheim Who we are? California Surveying & Drafting Supply (CSDS) is a leading solutions provider serving architects, engineers, contractors, land surveyors and GIS professionals throughout California. CSDS integrates a variety of technologies including GPS, laser, optical, scanning, mapping, 3D and large-format printing to enable customers to document, collect, manage and analyze information for increased productivity and profitability. An authorized distribution partner for Trimble, Spectra Precision, HP, Wingtra and more, CSDS offers a complete range of products, service, training, rentals and support. Position Summary We are a dynamic and innovative company dedicated to enhancing our customers' experiences and driving sales growth. We are looking for a motivated and proactive individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys interacting with customers, has a knack for sales, and excels in administrative tasks. In this role, you will... Responsibilities: Strategic Sales: *Research and understand customer needs to make product and service recommendations. *Conduct outbound telephone sales and maintain email correspondence. *Participate in strategic account sales programs. *Effectively sell the full consumable portfolio of Cansel offerings, maximizing cross-selling opportunities. Business Development: *Perform remote sales business development using an existing customer portfolio. *Explore new growth opportunities to meet or exceed revenue targets. *Manage existing accounts to achieve forecasted revenue targets. *Collaborate with the Sales Team on campaign-based projects. *Work closely with Outside Sales Professionals to ensure seamless operations. *Maintain excellent customer service relations and diligently record activities in Salesforce and SAP. Customer Service Team Duties: *Answer phones, enter orders, transfer calls, and create leads. *Assist walk-in customers and handle e-commerce chat inquiries. *Create work orders and rental requests and manage returns. *Process payments for in-store transactions and coordinate with the A/R team for others. *Monitor customer pickups and contact customers as needed. *Enter customer orders and respond to various inboxes. *Handle RMAs for returned products and monitor billing due lists. *Maintain a tidy branch and assist in facility-related tasks. *Respond to NPS surveys, monitor/respond to clients on ecommerce chat, and escalate issues. *Stock showrooms, perform daily inventory cycle counts, and manage shipping/receiving tasks when required. About you... Qualifications: 1-3 years of experience in sales and customer service. A strong desire and genuine interest in our customers’ business. A robust ambition to meet and exceed revenue targets. The ability to foster strong workplace relationships and create a positive work environment. Proactive, autonomous, and results-driven with strong troubleshooting skills. Excellent customer service, interpersonal communication, and telephone skills. An energetic and highly motivated individual who can work well within a team and independently with minimal supervision. The ability to multi-task, prioritize work activities appropriately, and stay calm and upbeat, even in fast-paced situations. Why choose us? *Base Pay of $25/hour or $52,000/ year + Commission (up to $15K) *Opportunity to work in a collaborative and supportive environment. *Competitive salary and benefits package. *Room for growth and professional development. Be part of a company that values innovation and customer satisfaction. If you are passionate about customer service, sales, and administrative tasks, and are looking for a role that offers variety and growth, we would love to hear from you! Company DescriptionEstablished in 1986, California Surveying & Drafting Supply, Inc., is a member of the largest provider of geospatial tools, technology and training in the world, and are one of the top distributors of Trimble Geospatial Solutions in North America. We are highly respected for our knowledge driven solutions for some of the largest businesses and government agencies throughout California, including CalTrans, PG&E, USDA, and many others. Nearing 100 employees in California, we serve our customers from 6 facilities throughout the state (Sacramento, Dublin, Fresno, Ventura, Anaheim & Escondido). Our portfolio includes 3D laser scanners, GNSS receivers, wide-format printers, professional services (integration, implementation, training), service, field supplies and accessories. CSDS also operates California’s largest real-time network, providing precision positioning with one-centimeter accuracy for surveying, mapping, engineering, forensics, and agricultural applications throughout all of California.Established in 1986, California Surveying & Drafting Supply, Inc., is a member of the largest provider of geospatial tools, technology and training in the world, and are one of the top distributors of Trimble Geospatial Solutions in North America. We are highly respected for our knowledge driven solutions for some of the largest businesses and government agencies throughout California, including CalTrans, PG&E, USDA, and many others.\r\n\r\nNearing 100 employees in California, we serve our customers from 6 facilities throughout the state (Sacramento, Dublin, Fresno, Ventura, Anaheim & Escondido). Our portfolio includes 3D laser scanners, GNSS receivers, wide-format printers, professional services (integration, implementation, training), service, field supplies and accessories. CSDS also operates California’s largest real-time network, providing precision positioning with one-centimeter accuracy for surveying, mapping, engineering, forensics, and agricultural applications throughout all of California.

The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service.This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistanc

Job DescriptionBenefits: • Opportunity for advancement, • Bonus based on performance ATTENTION for a limited time until 2/15/2025 Fuerte is seeking to choose 100 successful reps to be a founding member We are seeking talented and driven: • Health Care Representatives, • Big Pharma Representatives, • Medical Device Representatives, • Diagnostic Representatives FUERTEa groundbreaking healthcare networking app launching nationwide. FUERTE, meaning "to strengthen", was created by doctors in private practice and healthcare reps to help build and maintain stronger professional relationships. FUERTE Features: • Schedule visits with doctors via real-time calendar availability., • Access full office rosters with staff names, titles, and tenure., • HIPAA-compliant chat for secure and seamless follow-ups., • Receive instant notifications for schedule changes., • Set automatic reminders to stay on top of your follow-ups., • Share virtual aids and meetings with remote offices and institutions. Founding Member Perks: • Early access to the app., • A priority profile so doctors can find you first., • Exclusive resources to maximize your impact.Interested? Please reply with the following:, • Are you currently employed? If yes, which company are you working for?, • Do you conduct lunch-and-learn sessions, sample drop-offs, or in-person follow-ups?, • What is your territory, and what types of doctors do you primarily work with (e.g., gastroenterologists, dermatologists, etc.)? This isnt a recruiting postFUERTE is about networking. As a founding member, youll gain exclusive benefits and resources to help you thrive. The goal is: For you to work smarter! Achieve your goals using technology and following up with doctors with Fuerte mobile app on the go! Don't spend time driving and parking everything you need a follow up Lets strengthen healthcare together!

With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this.Specialty: Cath Lab Tech Allied.Travel Catherization Lab Technician (Cath Lab Tech) Allied : Los Angeles, CA.Travel Assignment Salary $3402/Week.Travel Allied Job Assignment Len

With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this.Specialty: Cath Lab Tech Allied.Travel Catherization Lab Technician (Cath Lab Tech) Allied : Inglewood, CA.Travel Assignment Salary $2884/Week.Travel Allied Job Assignment Lengt

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this.Specialty: Cath Lab Tech Allied.Travel Catherization Lab Technician (Cath Lab Tech) Allied : Lynwood, CA.Travel Assignment Salary $2512/Week.Travel Allied Job Assignment Length

With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this.Specialty: Cath Lab Tech Allied.Travel Catherization Lab Technician (Cath Lab Tech) Allied : Los Angeles, CA.Travel Assignment Salary $3402/Week.Travel Allied Job Assignment Len

Call Center Representative (Remote). Strong verbal and written communication for logging calls and live chat.

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's so

Note from Homeowner Overview: Hi there my name is Gloria.I am searching for an energetic maid living in Los Angeles, California.I'd like to chat with a well Trained person to work bi-weekly.The house is a two level home, so please be prepared to go up and down the stairs.Appropriate flat shoes

Note from Homeowner Nice to meet you! My name is Mauro.I am looking for house care and general room cleaning for my home.I hope we have the chance to chat soon! Job Description: We have an immediate opening for a housekeeper to help maintain our home in pristine condition.No prior experience necess

Note from Homeowner Hey my name is Arman.I am looking for qualified housekeeper.I hope we have the chance to chat soon! Please call reach me at Job Description: We have an immediate opening for a housekeeper to help maintain our home in pristine condition.No prior experience necessary, but a positi

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Community Support Outreach Specialist. The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below. Responsibilities: • Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness., • Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment., • Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs., • Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities., • Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting., • Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor., • Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals., • Housing Transition Navigation Services, • Housing Tenancy and Sustaining Services, • Community Transition Services/ Nursing Facility Transition to a Home, • Housing Deposits, • High school, diploma or GED is required., • Must have a valid California driver's license and valid vehicle insurance., • Excellent communication, interpersonal, customer service, active listening and organizational skills., • Computer skills for documentation, email and chat support., • Proficient speaking, reading, and typing abilities and possess strong proofreading skills., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously., • Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families., • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Prolonged periods of sitting at an office desk on the computer. Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job Description About SuperOrdinary At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. We're not just an agency; we're a dynamic growth partner and marketplace expert, connecting brands like Milk Makeup, LG Beauty and Peter Thomas Roth with creators and consumers worldwide. Our team of e-commerce and social commerce gurus empowers brands to build influence, scale their global sales channels, and forge meaningful connections. We're at the forefront of the social commerce revolution, with a proven track record of explosive growth for brands on TikTok Shop and other innovative platforms. We're harnessing the power of short video and livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment. TikTok Shop Livestream Operator We're looking for a highly organized and energetic TikTok Shop Livestream Operator to be the backbone of our live sales events. In this role, you'll be the person behind the scenes (rarely seen but often heard!), making sure every livestream runs smoothly and successfully. You'll manage technical and operational details—from flash sales and product logistics to chat moderation and giveaways—so our on-screen talent can focus on engaging with our audience. If you're a detail-oriented problem-solver who thrives in a fast-paced environment, this is the perfect job for you. Key Responsibilities Pre-Livestream Operations * Get Ready: prepare talking points and confirm all product details with our team, build music list, and program ban-words. * Prep the Sale: check product availability and set up all the details for our flash sales, including quantity, price, and duration. * Behind the Scenes: help organize product inventory, create a music playlist, and design fun graphics for the show. * Technical Setup: configure giveaways and set up chat moderation settings to keep the community safe and positive. During the Livestream * Manage the Flow: display talking points and set up and manage flash sales in real time; oversee the shopping cart to ensure a smooth buying process for customers. * Engage the Audience: moderate the chat, control the music playlist, and launch giveaways. * Help with tech: operate the cameras and/or a teleprompter if needed to ensure a seamless broadcast. * Celebrate & Announce: give shout-outs to customers who place orders and announce countdowns to build excitement. Post-Livestream Analysis * Analyze Results: provide insights on live session performance using platform metrics to assess audience engagement, product performance, and overall session effectiveness. * Provide feedback: share engagement trends, top-performing products, and areas for improvement in future sessions. * Create recaps: Prepare weekly performance summaries with key metrics, product feedback, and recommendations for future lives. Qualifications * Understanding of TikTok live streaming, audience engagement, and the social commerce landscape. * Strong ability to moderate live sessions and keep the audience engaged while managing multiple conversations and troubleshooting in real time. * Excellent written communication skills with experience in creating engaging, clear, and concise talking points for live content. * Ability to track and analyze performance data, using insights to improve future live sessions. * Proactive, self-motivated, and able to take initiative in identifying areas for improvement without needing extensive guidance. * A strong team player with excellent communication skills. Why Join Our Team? This is a fantastic opportunity to play a critical role in our live e-commerce strategy. You'll get to work behind the scenes on one of the most exciting platforms, directly contributing to our sales and brands’ success. If you're ready to bring your operational expertise to our team, we'd love to hear from you! Compensation: $70-80k, depending on experience Powered by JazzHR Nhk7rK4hbp

Job Description The ideal candidate MUST BE BILINGUAL ENGLISH/SPANISH with law office experience. The candidate should also have very strong communication skills both via phone, text, chat and e-mail, and possess a capacity for data entry, and other tasks related to potential case intake. The Candidate will, among other things, be responsible for communicating with insurance companies and clients, handling liability and property damage claims, writing settlement Demands, requesting medical records, and negotiating liens. The applicant must be very organized and detail oriented. Experience is not required but preferred. If you fit the above description, then our firm is a place for you. When applying, please tell us a little bit about your goals, your salary requirement, if any, and a date when you can start. Email resumes, and salary requirements to:

Job Description COMPANY OVERVIEW Love.Life (L.L) is an integrated health and wellness experience that makes lasting health and vitality attainable. The company unites the power of holistic medical care, nourishing food, cutting-edge fitness, and precision wellness therapies under one roof to promote healing, optimization, vitality, and community. L.L’s evidenced-based care model blends primary care, functional, integrative and lifestyle medicine for a holistic health experience that is highly personalized and evaluates all dimensions of your well-being: the mind, body, and spirit. Our multidisciplinary care team and board-certified clinicians focus on preventing and reversing disease progression and proactively optimizing health by treating the root cause of disease. We evaluate every dimension of health through comprehensive testing and assessments to create highly personalized care plans that incorporate nutrition and lifestyle changes that optimize well-being. The company’s goal is to help people live long, healthy and vibrant lives, improving both lifespan and healthspan. Position Summary The Medical Assistant / Phlebotomist supports the seamless delivery of patient care by overseeing scheduling, appointment preparation, insurance coordination, phlebotomy logistics, EMR documentation, and patient communication. This role ensures accuracy, efficiency, and compassion at every step of the patient journey, while serving as a bridge between patients, providers, labs, and administrative teams. Key Responsibilities Patient Care & Clinical Support • Greet, prepare, and support patients for exams, procedures, and lab draws., • Perform and prepare for phlebotomy procedures, specimen collection, and advanced testing panels., • Administer injections and assist providers during examinations and minor procedures., • Maintain safety, compliance, and confidentiality of patient data., • Manage room setups, clinical inventory, and equipment quality logs., • Troubleshoot and support CGM setup and other patient monitoring tools., • Schedule and reschedule patient, provider, and specialty appointments across multiple calendars., • Manage insurance, billing discrepancies, and Quest lab communications., • Prep for Physician and Phlebotomy appointments, • Upload and organize patient documentation across multiple EMRs (Reya and Athena)., • Coordinate referrals, medical record releases, pre-op clearance labs, and faxes, ensuring documentation is shared with both members and providers., • Respond promptly to patients through email, CN Chat, and phone., • Provide education on lab collections, procedures, membership journey, etc., • Relay updates from providers, including results, prescription refills, pending labs, and follow-ups., • Track patient memberships, start/end dates, credits, renewals, and preferences., • Maintain communication with outside offices, labs, and vendors to resolve discrepancies and support continuity of care. Required Skills & Qualifications • 2–4 years of experience in healthcare operations, clinical coordination, or medical administrative support., • Strong working knowledge of EMRs (Athena preferred), scheduling systems, and lab requisition workflows., • Familiarity with insurance billing, lab test codes, and ICD-10 documentation., • Exceptional organizational skills, attention to detail, and multitasking ability., • Excellent interpersonal, written, and verbal communication skills., • Proficiency with Microsoft Outlook, Excel, and Google Suite., • Experience with concierge, functional, or integrative medicine practices., • Familiarity with specialty labs (Genova, Dutch, Vibrant America, etc.)., • Knowledge of CGM setup and troubleshooting., • Understanding of clinical inventory management and POC protocols. Work Conditions • Full-time, in-person, • Occasional after-hours responsibilities, including prescription/referral support., • May involve use of a personal vehicle for deliveries. OTHER DUTIES Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek. Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business. QUALITIES • Demonstrates flexibility and adaptability to change, is a self-starter, is a critical thinker., • Has outstanding interpersonal and communication skills (will be required to succeed)., • Models a servant leadership style of working with others., • Is able to balance that with the need for action and decision-making when necessary., • Is passionate about the higher purpose and committed to the core values., • Desires to contribute positively to the LL Culture., • Able to balance candor with honor and respect. PHYSICAL REQUIREMENTS Activity Frequency Sitting Standing Walking Climbing Stairs Crouching/Bending/Stooping Reaching Lifting/Carrying Grasping Pushing/Pulling Near Vision Far vision Hearing Talking Smelling Tasting Travel Frequent Occasional Occasional Occasional Occasional Frequent Occasional Frequent Occasional Frequent Frequent Frequent Constant NA NA Occasional

Job Description PAY RATE: $16.50 PH GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB FUNCTIONS: • Ability to work with independence to resolve Supporter requests for First Contact Resolution., • Ability to complete multiple tasks concurrently., • Utilize effective oral and written communication skills to produce an excellent experience with every Contact., • Receive inbound omnichannel contacts from current and potential supporters, providing exceptional contact experience., • Answer questions and assist in the resolution of supporter questions and issues., • Complete daily outbound campaign contacts to Omnichannel markets., • Provide timely and accurate responses to supporters using preferred communication channel(s), email, text, chat, phone, etc., • Actively participate in all Contact Center training as required., • Achieve or exceed key performance metrics Quality Assurance requirements., • High School Diploma or GED is required., • Ability to communicate with excellent written and oral skills., • Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues., • Required Typing Speed of 40 WPM., • Required to pass typing, spelling, and reading comprehension test. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: • Ability to sit, walk, stand, bend, squat, climb, kneel or twist on an intermittent or continuous basis., • Vision abilities include close vision and distance vision and ability to adjust focus., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment., • Ability to communicate clearly on the telephone; speak and hear., • Ability to lift up to 25 lbs. on occasion., • Ability to perform various repetitive motion tasks.

Job Description Location: Cerritos (On-site) | Full-Time | Hourly Rate: $19/hr The Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. This position serves as the initial point of contact for service-related inquiries and plays a key role in maintaining customer satisfaction and retention. Responsibilities: 1. Customer Communication: • Respond promptly and professionally to incoming service inquiries via phone, email, and chat., • Engage with customers to understand their service needs and provide relevant information. 2. Appointment Scheduling: • Schedule service appointments based on customer preferences, vehicle availability, and service department capacity., • Efficiently manage the service advisor's schedule to optimize appointment slots. 3. Follow-Up and Confirmation: • Confirm appointments with customers and provide any necessary pre-appointment instructions., • Follow up with customers to ensure satisfaction after service visits. 4. Data Entry and Documentation: • Accurately enter customer information, service requests, and appointment details into the dealership's CRM system., • Maintain organized records of customer interactions and appointments. 5. Product Knowledge: • Stay up-to-date with the dealership's service offerings, pricing, and promotions., • Provide accurate information and answer customer questions regarding services and maintenance. 6. Team Collaboration: • Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers., • Communicate any special customer requests or concerns to the appropriate team members. 7. Customer Satisfaction: • Strive to exceed customer expectations by delivering excellent service and addressing any concerns or issues promptly., • Gather and report customer feedback to management for continuous improvement. Qualifications: • High school diploma or equivalent; some college coursework preferred., • Previous experience in a customer service or call center role is advantageous., • Knowledge of automotive services, maintenance, and repair terminology is a plus., • Strong communication skills, both written and verbal., • Proficiency with computer systems and CRM software., • Excellent organizational and time-management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Customer-focused attitude with a commitment to delivering exceptional service., • Flexibility to work evenings, weekends, and holidays as needed. Requirements: • Reliable transportation., • Willingness to undergo training and stay current on automotive service trends., • Commitment to maintaining a professional and courteous demeanor when interacting with customers., • Ability to handle high call volumes and stressful situations calmly and professionally., • Full-time availability. You’ll also need to be at least 18 years old, • Strong communication skills with both Norm Reeves staff and guests, • Be able to work comfortably both with guests in-person and via phone calls, • A professional appearance and work ethic, • Excellent organizational and follow-up skills, • Ability to multi-task in a fast-paced environment What We Offer: • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth., • Invest in Yourself – Tuition Reimbursement, • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving., • Enjoy Complimentary Group Life Insurance for Added Peace of Mind., • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team., • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location., • Secure Your Future - Build Wealth with 401k Matching, • Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description Job: Field Training Specialist Pay: $70k - $75k+/Yr + Bonus Location: Los Angeles, CA Schedule: M - F 8a - 5p Full-Time, Direct Hire, (Fully Remote) Excellent Benefits Including: Medical, Dental, Vision, Life, PTO, 401K W/Company Contributions, Retain Travel Points For Personal Use, Staffing Professional Training & Certification & More... Field Training Specialist Job Description: PrideStaff is an award-winning nationwide staffing firm in more than 30 states that is seeking a Field Training Specialist to join our team. The Field Training Specialist will enhance the sustained development of our franchise internal office staff members using the PrideStaff System Operations Manual. As a Field Training Specialist you will train, coach, develop, assist with order acquisitions, order fulfillment, perform B2B sales by phone and email, support compliance, interviewing, recruiting, screening and onboard temporary associates. The ideal Field Training Specialist has superb knowledge gained by multiple years in the staffing industry, has leadership and or training experience, coupled with ATS or CRM system experience. The Field Training Specialist is a full-time, direct-hire, fully remote position. Field Training Specialist Duties & Responsibilities: • Support, Coach, & Train New & Existing Office Teams on Sales & Operational Best Practices, • Conduct On-Site & In Person Visits to New & Resale PrideStaff Offices to Support The Implementation Process, • Execute PrideStaff’s Operations Training Efforts by Means of In-Person, Virtual, Phone, Workshops, One-on-One Sessions, & On-The-Job Training, • Deliver a Training & Development Plan With Materials, Tutorials, Instructional Materials, & Learning Modules & Guides, • Monitor The Development of Office Associates & Identify Key Strengths & Areas For Improvement, • Effectively Communicate Training Objectives & Tools Provided by Leadership, • Facilitate 212 & Staffing Consultant Training Under The Direction of The Learning Department, • Communicate Via Telephone, Video Conferencing, Chat, Email, & SMS Messaging, • Support or Lead Projects & Improve Results by Generating, Encouraging, & Supporting New Ideas, • Frequent Travel to Support Our PrideStaff Field Offices & to represent PrideStaff at Seminars & Conferences, • Assist With Training & Make Outbound Sales & Recruiting Calls, • Assist & Perform Other Duties as Assigned Field Training Specialist Requirements & Qualifications: • High School Diploma or Equivalent Required, • Bachelor’s Degree Preferred, • 2+ Years of Staffing Experience Required, • 2+ Years of Coaching, Teaching, Training or Mentoring Required, • Previous Franchise Staffing Industry Experience Preferred, • Experience Utilizing an Applicant Tracking System (ATS), Preferably Bullhorn, Novo, or Customer Relationship Management (CRM) System, • Previous Experience With Google Suite (Sheets, Docs, Calendar, Gmail), Including Virtual Communication Platforms Desired, • Must Have The Ability to Prioritize, Schedule, & Meet Deadlines Independently, • Must be a Self-Starter to Meet Goals & Expectations, • Demonstrates Excellent Communication Both Written & Verbal Skills, • Has a High Degree of Emotional Intelligence to Manage Conflict Management, • Superb Analytical & Problem-Solving Skills, • Manages & Promptly Respond to New Demands, Priorities, or Changes in Direction, • Must be Trustworthy & Able to Handle Critical, Sensitive & Confidential Information, • Works Independently in a Fast-Paced, Demanding & Consistently Changing Environment, • Has a Clean & Valid Drivers License For Travel Between Prospect & Client Locations, • Ability to Travel 35% of The Time For 5 Consecutive Days Via Air, Rental Car & Hotel PrideStaff Hiring Requirements: • Must be over 18 Years of Age, • Must be Willing to Submit to a Pre-Employment Background Check, • Must be Willing to Submit to a Drug Screen

Job Description Admissions Care Coordinator Full-time (On Site) We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of 30,000 patients daily. We are on a mission to remove all barriers to recovery and transform individual, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Care Coordinator, you are responsible for the timely response to call center inquiries. You will be facilitating and coordinating the admission of those seeking treatment at a Pinnacle Treatment Centers facility. Requirements: • High school or GED Required., • 1 or more year(s) of experience in substance abuse/mental health field., • Call Center experience., • Experience and/or knowledge of the treatment industry., • Ability to connect and empathize with patients and families seeking treatment., • Receive and process inbound inquiries from phone, email, and chat., • Assess potential patients’ treatment needs, locating facility and level of care that coincide with patient’s clinical and medical needs., • Document patient assessment accurately and promptly into system of record, ensuring all pertinent information is inputted in quick and efficient manner., • Understand patient’s insurance eligibility and benefits., • Determine patient’s insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers., • Collect patients’ financial responsibilities, including deductibles, copays, coinsurance and out of pocket., • Work with Pinnacle Treatment Centers to locate available beds and schedule admissions., • Coordinate admissions schedules and sets up patient transportation as needed., • Excel in teamwork, working in unison with all Pinnacle Treatment Centers staff to ensure positive patient., • Ability to work cohesively with others while maintaining personal tasks., • Ability to adapt and change focus to new tasks or goals., • Ability to negotiate or overcome barriers., • Attentive documentation skills., • Demonstrate excellent interpersonal communication skills., • Ability to motivate those seeking treatment., • 18 days PTO (Paid Time Off), • 401k with company match, • Company sponsored ongoing training and certification opportunities., • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Join our team. Join our mission.

Job Description GeoSearch is actively seeking a UAV Technical Support Specialist. This role is the primary point of contact for diverse enterprise drone solutions (ready-to-fly packages, payloads, software, accessories) for clients in public safety, industrial inspection, agriculture, construction, and more. You will answer technical questions, troubleshoot complex hardware and software issues through our support portal, and contribute to our knowledge base. The goal is to ensure the highest level of technical support and responsiveness for integrating entire drone systems. It is preferred that this candidate reside in the greater Los Angeles, CA area, but remote candidates who meet all requirements will also be considered. Key Responsibilities • Respond to escalated customer inquiries and concerns via phone, email, or chat, providing timely and empathetic resolutions., • Process refund, replacement, cancellation, and chargeback requests with accuracy, ensuring compliance with company policies., • Monitor and address disputed transactions and shipping issues, coordinating with logistics teams to track and resolve discrepancies., • Collaborate with warehouse and inventory teams to confirm stock availability, track fulfillment progress, and update customers on order status., • Document daily after-hours activities, prepare follow-up communications, and maintain detailed customer interaction records., • Assist sales teams with order processing, payment inquiries, and basic technical support, escalating complex issues as needed., • Analyze customer feedback and support trends to identify areas for process improvement and enhance service quality., • Develop and update self-service resources (e.g., FAQs, knowledge base articles) to reduce ticket volume and empower customers., • Participate in cross-departmental meetings to align customer service with sales, marketing, and operational goals., • Support training initiatives by sharing insights on common customer pain points with the team., • Ensure a complete post-sale experience for every customer by closing out all open items and deliverables, and proactively reaching out for surveys, feedback, and reviews to enhance satisfaction and loyalty. Qualifications: • Associate's or Bachelor's degree in IT, Computer Science, or related field preferred; relevant industry experience is prioritized., • 1–2 years of experience in technical support, preferably in drone/UAV, hardware, or tech products., • Strong knowledge of networking, software applications, basic electronics, and drone systems; FAA Part 107 certification a plus., • Excellent communication skills, with the ability to explain technical concepts to non-technical users., • Proficiency in tools like Zendesk and Pipedrive., • Must be authorized to work in the U.S., • Ability to work flexible hours, including occasional evenings for urgent support. What We Offer: Competitive salary: $55,000–$70,000 annually, based on experience. Comprehensive health, dental, and vision insurance. 401(k), paid time off, and professional development opportunities. On-site perks including free snacks, team-building events, and a modern office setting Opportunities for growth into senior support or product roles.

Job DescriptionSalary: $25-$26 SUMMARY: The Technical Support Representative will provide technical assistance and answer users' questions, assisting users by troubleshooting problems with computer hardware or software. The representative will mostly travel to the Inland Empire locations, but might have to travel to Los Angeles on occasion. We reimburse mileage. ESSENTIAL DUTIES AND RESPONSIBILITIES • Respond to user inquiries via phone, chat, email, and in-person support, • Diagnose and resolve issues with desktops, laptops, printers, and peripheral devices, • Guide users through troubleshooting steps using diagnostic tools and verbal instructions, • Document technical problems, solutions, and procedures for future reference, • Install, configure, and maintain operating systems, applications, and software updates, • Perform routine system patches, updates, and preventive maintenance, • Support Windows, macOS, and Linux environments, including Active Directory management, • Manage user accounts, access controls, and group policies, • Troubleshoot LAN, WAN, Wi-Fi, and VPN connectivity issues, • Assist with network configuration and performance monitoring, • Ensure secure and reliable access to internal and external systems, • Track IT assets, inventory, and procurement needs, • Coordinate with vendors and third-party service providers for repairs and replacements, • Arrange service calls for defective hardware or software products, • Provide basic training and guidance to end users on IT tools and best practices, • Maintain up-to-date documentation of systems, procedures, and troubleshooting guides, • Stay informed on emerging technologies and industry trends, • Arranges service by software or hardware vendors to repair or replace defective products, • Maintains knowledge of technology innovations and trends., • Talk to vendors when needed for any account activation, troubleshooting, or any other related work., • Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES: • Proven experience in IT support or help desk roles (13 years preferred), • Strong knowledge of computer hardware, software, and networking fundamentals, • Familiarity with Active Directory, Windows/macOS/Linux environments, • Excellent communication and interpersonal skills, • Ability to prioritize tasks and work independently or collaboratively, • Certifications such as CompTIA A+, Network+, or Microsoft MCP are a plus EDUCATION AND EXPERIENCE: • Bachelors degree in Computer Science or related field preferred., • At least three years of experience in customer technical support highly preferred. PHYSICAL REQUIREMENTS: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times.

Job DescriptionFuerte the Healthcare Networking App is Launching in United States Connect with your doctors and more on your mobile app ATTENTION for a limited time until 2/15/2025 Fuerte is seeking to choose 100 successful reps to be a founding member We are seeking talented and driven: • Health Care Representatives, • Big Pharma Representatives, • Medical Device Representatives, • Diagnostic Representatives FUERTEa groundbreaking healthcare networking app launching nationwide. FUERTE, meaning "to strengthen", was created by doctors in private practice and healthcare reps to help build and maintain stronger professional relationships. FUERTE Features: • Schedule visits with doctors via real-time calendar availability., • Access full office rosters with staff names, titles, and tenure., • HIPAA-compliant chat for secure and seamless follow-ups., • Receive instant notifications for schedule changes., • Set automatic reminders to stay on top of your follow-ups., • Share virtual aids and meetings with remote offices and institutions. Founding Member Perks: • Early access to the app., • A priority profile so doctors can find you first., • Exclusive resources to maximize your impact.Interested? Please reply with the following:, • Are you currently employed? If yes, which company are you working for?, • Do you conduct lunch-and-learn sessions, sample drop-offs, or in-person follow-ups?, • What is your territory, and what types of doctors do you primarily work with (e.g., gastroenterologists, dermatologists, etc.)? This isnt a recruiting postFUERTE is about networking. As a founding member, youll gain exclusive benefits and resources to help you thrive. The goal is: For you to work smarter! Achieve your goals using technology and following up with doctors with Fuerte mobile app on the go! Don't spend time driving and parking everything you need a follow up Lets strengthen healthcare together! Email us at

Job Description Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions. How are we different from traditional IT companies? • We are cloud focused (but we will train you up if you don’t have all the necessary skills yet)., • We have professional development pathways throughout the organization with accompanying training programs., • We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies., • We are poised for significant growth in 2025 and beyond, and need you to help us do it!, • We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together. Requirements Interlaced is looking to hire a full-time IT Support Technician III in the Los Angeles area. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components. The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite. This is a full time position working from home to assist end users through remote sessions, via chat, phone and email and occasionally visiting our Los Angeles area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 8am - 5pm Pacific Time, Monday through Friday excluding holidays. Roles & Responsibilities • Acting as an escalated layer of Interlaced's support team you will often interact and coordinate efforts between department leaders outside of your immediate service team. You will also act as a technical leader in client facing calls., • As one of the highest levels of technical escalation, you will ensure escalated tickets have a resolution plan. You will also review complex and critical service tickets in order to implement proactive solutions to avoid future client impact., • Gatekeeper for Key Contact approval process, contact verification, adding/removing licenses on behalf of clients, and quote review/approval., • Taking reactive support tickets to resolution and escalating, if needed. Working on proactive projects, proactive maintenance, internal initiatives, or personal education when not working with clients., • Review and action on your Brightgauge dashboard KPIs for your performance (SLA, Resolution Time, Stale Tickets, etc)., • Maintain knowledge of internal Interlaced systems and client facing technology solutions. Manage internal/client systems improvements (PSA, RMM, MDM, SSO etc.). Collaborate on technical automation initiatives., • Advanced knowledge of Interlaced clients and Interlaced's service plans. Able to take technical client meetings without a manager and develop and maintain assigned key relationships., • Will also keep open lines of communication to Interlaced's Client Success Managers and your IT Support Technician Lead, reporting on any changes in the relationship health within assigned key relationships., • Deep understanding of Interlaced's project offerings and a leader in identifying areas of opportunity for Interlaced clients, recommending potential solutions to Interlaced CSM or IT Support Technician Lead., • Managing or collaborating on project tasks for assigned clients., • Creating project templates or adjusting project scopes for specific Interlaced clients. Creating recommendations for change orders when necessary., • Complete assigned training, shadowing, and identify areas of interest for future education., • Provide training to members of your service team and new Interlaced employees. Review education paths in collaboration with IT Support Technician Lead or IT Operations Administrator., • Provide Interlaced clients with root cause analysis for emergency or sensitive service tickets with minimal to no escalated assistance., • Follow and perform routine steps in client onboarding journey and/or maintenance set up., • Assist in updating or streamlining onboarding journey when applicable., • Preserving, developing, and maintaining a strong culture that aligns with Interlaced’s mission, vision, and values., • Partner with Interlaced leadership to guide culture. Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred: • Meraki, • Ubiquiti, • MacOS, • Windows Desktop OS, • Microsoft Azure, • AWS, • Google Cloud Platform, • Microsoft 365, • Google Workspace, • Slack, • OneLogin, • Okta, • Jumpcloud SSO, • SentinelOne, • SPF, • DKIM, • DMARC, • DNS Filter, • Datto / Backupify, • Comet Backup, • BackBlaze, • Zoom, • Microsoft Teams, • RingCentral, • Addigy, • JumpCloud MDM, • Kandji, • Microsoft Intune, • Mosyle Ideally, this candidate has a minimum of 5+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email and occasionally visiting our Los Angeles area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. Benefits What we offer: • Starting salary between $80,000-90,000 DOE annual with quarterly bonuses, • FMLA Non-Exempt, • Medical, vision and dental benefits, • Cell phone and gym reimbursement, • 16 paid Holidays annually - 6 fixed and 10 flex, • 2 paid "Give Back" volunteer days annually, • Paid vacation and sick time, • 401k matching, • Fuel reimbursement, • Peer-to-peer bonus allowance, • New Macbook Pro, monitor, keyboard and mouse

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team. In this role, you will serve as an escalation point for complex technical issues unresolved by Tier 1 support during the weekdays. Weekend shift role is typically first line response to client incidents, service requests as well as responding to monitoring event alarms. You’ll provide remote assistance to end users across multiple environments, supporting hardware, software, network, and access management issues. This position requires excellent problem-solving skills, strong communication, and a customer-first mindset. Key ResponsibilitiesPhone Support: • First point of contact for all inbound calls in the Support Call phone queue, outside of working hours. Screen all calls, assign priority, address issues and requests, or route as required., • Conduct outbound calls to customers, clients, vendors, etc. as required., • Special handling of calls as required (Sales)., • Must be mature, self-actualized, patient with end-users, and able to deal with varying levels of client disaffection. Customer Support/CRM: • Field incoming help requests from clients via phone, email, & ITSM ticketing system in a helpful and courteous manner. Generate/update ITSM tickets for new and existing client issues., • Determine priority of support requests based on customer urgency and impact of the reported, • incident. Build rapport, elicit problem details from clients including nature of problem & error information., • Add, update, remove, verify ITSM ticket information as needed, including security pins, questions, updates, new client onboarding/offboarding, etc., • Perform ‘scripted’ and documented solutions as outlined in our KB (knowledge base), as qualified and trained. Perform functions like Account/Session lockouts, password resets, connection setup, email/mobile client setup, etc., • Record, track, & follow documentation during the incident process, including all supervisors’ instructions, and successful/unsuccessful solutions applied through the final resolution or escalation., • Perform application upgrades and updates scheduled outside of working hours, • Review/Triage Monitoring event alarms, decide to action or route to appropriate ticket queues, • (RFQ or Virtual Infrastructure). Understand and apply policies and guidelines for escalations, • Review/Code all cases coming into the ticket queue during shifts, • Review and provide first contact to any cases, • Actively review the KB and participate in cross-training opportunities to advance to the IT Support Specialist position. Tier 2 Support: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications within a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, system migrations and server upgrades. Skills, Knowledge & Expertise• 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus. • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP are a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Experience: • Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 escalated support)., • Experience supporting/deploying virtual desktop instances, printers, mobile phone devices., • Troubleshooting network connectivity issues., • Preferred: Associate’s degree in information technology or a related field., • Mandatory: High School diploma or equivalent.

Job Description Tired of sales jobs that feel like you’re reading from a script? Us too. As an Entry Level Account Manager for Frontier Communications, you’ll talk to real people, share real solutions, and make real connections - all while leveling up your career, learning to be a leader, and making a difference in the lives of consumers. We’ll teach you the ropes, then let your personality do the selling. Sales With a Human Touch: We’re the team behind the scenes, making Frontier Communications look good and keep folks connected without the boring corporate vibe. Whether it’s chatting one-on-one, sharing the latest promo, or fixing a frown with a solution, we’re here to keep customers happy and the brand strong. Sales shouldn’t feel like selling; it should feel like helping. At Soledad Management Group, that’s our thing. The Entry Level Account Manager will support senior leadership in performing these tasks: • Serve as the main point of contact on behalf of Frontier and communicate directly with residential customers to promote Frontier’s telecommunications products and services, • Handle product inquiries, resolving conflicts to ensure satisfaction, and ensuring all sales interactions comply with company policies and industry regulations, • Review all sales orders to meet quality and compliance requirements to ensure successful conversion through the sales process, • Proactively identify, understand, and solve client problems promptly and effectively to maintain a positive sales experience, • Support the sales team by guiding realistic customer expectations and escalating complex customer issues to the appropriate department, • Work closely with fellow Entry Level Account Managers and the sales team to analyze approaches, share insights, and develop more effective sales strategies, • Establish and maintain open communication channels for continuous information and feedback exchange between the client and the internal team, • Proven ability to communicate effectively with clients, resolve conflicts, and ensure overall compliance., • Strong experience in reviewing major client deliverables., • Skilled in assisting sales team members with managing customer expectations and handling escalated concerns., • Collaborative mindset with the ability to work with sales teams to improve strategies and techniques. Ready to grow, learn, and have fun doing it? Let’s chat. High performance equals high pay—this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages

Job DescriptionDescription⚠️ BEWARE OF JOB SCAMSAll job emails will come from pinpointhq.com, our ATS. The Hybrid Tier 2 IT Support Specialist provides both on-site and remote technical support to clients. This role involves responding to client issues, incidents, and service requests, as well as monitoring event alarms remotely or onsite. The specialist documents, tracks, and monitors problems using an ITSM ticketing system to ensure customer Service Level Agreements (SLAs) are met. Adherence to all department processes and procedures (SOPs) is expected. Key ResponsibilitiesOn-site: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform onsite installations and upgrades of operating systems, applications, and security patches., • Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Maintain and track IT assets; update inventory records and manage warranty returns or repairs., • Support audiovisual systems and video conferencing tools in meeting spaces., • Conduct preventive maintenance on local IT infrastructure to avoid service disruptions., • Act as a liaison between end users and remote IT teams, ensuring clear communication and prompt issue resolution., • Participate in IT projects including deployments, office moves, and system migrations. Remote: • Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session., • Set up and configure virtual desktops utilizing VMware Horizon and associated applications., • Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology., • Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues., • Perform remote installations of client applications in a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.), • Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding/offboarding tasks., • Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up., • Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution., • 5+ years of experience in a Windows systems administrator role. MS900/AZ900 certifications are a plus., • 3+ years of supporting private/public cloud environments: VMWare Horizon, Citrix, TS/RDS, or other VDI solutions. VCTA/VCP is a plus., • 3+ years working with networking, including TCP/IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus., • Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls., • Intermediate knowledge of VMware and Hyper-V environments., • Strong knowledge of Windows Server., • Strong knowledge of Windows AD, DHCP, and DNS., • Database experience, including knowledge of SQL., • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace., • Interest in Cloud Engineering and its impact on greater business practices., • Skilled at working in tandem with a team of engineers, or alone as required. Education• Preferred: Associate’s degree in information technology or a related field. • Mandatory: High School diploma or equivalent.