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Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Divisional Programs Data and Compliance Manager serves as the senior divisional lead for Social Services data operations, reporting strategy, compliance alignment, system integration, dashboard governance, field technical support standards, and data team development. This manager position leads the coordinated data infrastructure Social Services programs across the Southern California Division, ensuring that program data is accurate, consistent, accessible, funder-ready, and aligned with internal, local, county, state, federal, contract-specific, Divisional Headquarters (DHQ), Territorial Headquarters (THQ), and National policy expectations. This position supervises and provides strategic direction to the Divisional Social Services Database and Compliance Administrator and builds a structured support model for future data, compliance, and site-level liaison functions. The manager is expected to enhance divisional digital file, recordkeeping, spreadsheet, and reporting workflows by strengthening consistency, integration, documentation standards, and sustainable data practices across Social Services programs. In coordination with the Divisional Social Services team, the role leads and supports live dashboards, KPI definitions, data validation, compliance readiness, program evaluation, and meaningful outcome reporting for leadership, funders, program staff, community partners, and other stakeholders. The strategic purpose of this role is to establish centralized data leadership that protects staff capacity, strengthens compliance, improves data quality, reduces duplication, and creates a reliable single-source-of-truth ecosystem for divisional Social Services reporting. Pay Range $90,000/yr. - $110,000/yr. Essential Functions Strategic Data Leadership and Governance • Lead the Southern California Division Social Services data strategy, governance framework, reporting architecture, and integration planning across Corps, units, and Social Services programs, with continued alignment to applicable DHQ, THQ, and National policies and procedures., • Establish divisional standards for data definitions, data quality, documentation protocols, validation processes, reporting cadence, and governance calendars that support local implementation while remaining consistent with DHQ, THQ, and National expectations., • Define authoritative data sources and reporting workflows so leadership can rely on current, validated, point-in-time information., • Partner with the Divisional Director of Social Services and Social Services leadership team to ensure data priorities align with program operations, compliance expectations, funder requirements, and field implementation realities. Supervision and Team Development • Supervise, coach, prioritize, and provide strategic direction to the Divisional Social Services Database and Compliance Administrator., • Ensure the Database and Compliance Administrator is supported with clear priorities, escalation pathways, technical assignments, training expectations, and performance accountability., • Develop a phased data team structure that may include divisional staff, site-level data liaisons, contract-funded data support, and future data/compliance positions as appropriate., • Maintain appropriate collaboration, transition support, and coordination with divisional Social Services directors to ensure data needs, reporting expectations, and fidelity standards are met across programs. Division-Wide System Integration and Administration • Lead a data integration strategy with various data platform workflows, Power BI dashboards, funder-specific systems, county/city platforms, and other reporting tools as applicable., • Coordinate data mapping, system crosswalks, exports, controlled workflows, and interoperability planning to reduce duplicate data entry and administrative burden on program staff., • Oversee user licensing, access control standards, privacy procedures, audit trails, system permissions, and compliance with applicable DHQ, THQ, National, state, federal, funder, and Salvation Army requirements., • Participate in territorial, national, HMIS, vendor, and partner conversations related to social services data systems, system modernization, and reporting improvement. Reporting, Dashboards, KPIs, and Impact Measurement • Oversee development and maintenance of dashboards, KPI definitions, reporting templates, outcome tracking, and executive reporting tools for Social Services programs., • Ensure consistent collection, validation, and production of monthly, quarterly, annual, grant, contract, and leadership impact reports., • Use data to support grant applications, funder reporting, fiscal stewardship, program evaluation, compliance monitoring, and data-driven stories of mission impact., • Identify and resolve statistical discrepancies and provide leadership with clear explanations of data limitations, data quality issues, and recommended corrective actions. Compliance Readiness, Privacy, and File Integrity • Build compliance and documentation standards directly into data workflows, including case file movement, digital file keeping, confidentiality, access permissions, and audit preparation protocols, while ensuring practices remain consistent with DHQ, THQ, and National policies., • Partner with Social Services leadership, contracts/grants, finance, compliance, Family Services, homeless services, behavioral health, and site leadership to ensure reporting requirements are understood and implemented., • Create procedures that improve program integrity, reduce compliance exposure, and support external audit readiness across Corps and Social Services programs., • Monitor data quality trends and support corrective action plans where program data, documentation, or reporting practices fall below expected standards. Field Support, Training, and Technical Assistance • Design a structured field support model, including training calendars, issue escalation pathways, site data liaison expectations, and user adoption support., • Ensure new and existing users receive practical training, desk guides, training videos, and technical assistance related to approved data platforms and reporting workflows., • Conduct needs assessments through site consultation, surveys, help requests, and data quality reviews to identify system, workflow, and training needs., • Provide customer-service oriented support to program leaders and staff while reinforcing accountability for accurate, timely, and complete data entry. External Liaison and Partner Coordination • Serve as the primary divisional liaison with external software platforms, HMIS administrators, funder-required systems, reporting vendors, county/city systems, and technology partners., • Coordinate with funders, software partners, internal IT, territorial data resources, and program teams to improve data communication, integration, and reporting reliability., • Build bridges between internal program operations and external data systems so information can flow more effectively across platforms. Working Conditions Must be able to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift to 25 lbs. Minimum Qualifications • Bachelor's degree in data management, information systems, public administration, nonprofit management, social services administration, business analytics, or a related field required; master's degree preferred., • Minimum of eight years of progressive experience in data systems, program reporting, compliance reporting, nonprofit/social services operations, business intelligence, or related field., • Minimum of two years of supervisory, team leadership, project leadership, or cross-functional management experience strongly preferred., • Demonstrated experience with social services, nonprofit, government contract, HMIS, case management, or funder-required reporting systems preferred., • Experience with data platforms such as WellSky, Bonterra Apricot, HMIS, Power BI, CHAMP related workflows, or similar database/reporting platforms preferred., • Experience developing dashboards, KPI structures, API and or data bridging, validation protocols, training materials, system workflows, and reports for leadership and funder audiences strongly preferred. Skills, Knowledge & Abilities • Strong leadership, supervision, coaching, prioritization, and project management skills., • Ability to translate complex data requirements into practical workflows for Corps, units, and Social Services programs., • Advanced ability to analyze, synthesize, validate, and present data for operational, compliance, grant, and executive decision-making needs., • Knowledge of data governance, data privacy, access permissions, data quality controls, audit readiness, and documentation standards., • Ability to lead cross-system integration planning and coordinate with software vendors, funders, IT, HMIS administrators, and internal stakeholders., • Strong written and verbal communication skills, with ability to train users, support adoption, and communicate technical issues in accessible language., • Detail-oriented, self-directed, organized, collaborative, and able to manage competing priorities across a multi-program division., • Customer-service mindset and commitment to strengthening field support while maintaining data accountability and compliance expectations., • Compliance with criminal background investigation protocol and adherence to The Salvation Army Social Services Code of Ethics and professional boundaries., • Ability to drive to different programs throughout the Division.

Job DescriptionJOB TITLE: BACKROOM PROCESSOR / WAREHOUSE ASSOCIATE DEPARTMENT: RETAILSTATUS: FULL-TIME IMMEDIATE SUPERVISOR: STORE MANAGER THE SALVATION ARMY MISSION STATEMENT:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS: • High School graduate or equivalent., • Demonstrated competency in skill area as indicated by verifiable training and/or experience., • Ability to read and write and to understand and follow both written and verbal instructions. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects., • Ability to lift up to 75 lbs., • Ability to perform various repetitive motion tasks. ESSENTIAL JOB DUTIES: • Sort product efficiently and properly according to the standard of TSA policy., • Provide Quality Assurance by inspecting products for defects and damages., • Identify product correctly and direct to proper department for processing., • Collecting merchandise from the distribution center and safely transporting materials., • Follow safety measures established and maintained by TSA policy and government regulations., • Maintain confidentiality as needed and required for the operation of the total program., • Overtime: Any and all overtime must have the written approval of the supervisor. The supervisor’s initials must appear on the timecard besides the overtime hours., • Other written or verbal duties as may be assigned, from time to time by the Store Manager or their designated representative.

Job Description JOB TITLE: WAREHOUSE ASSOCIATE DEPARTMENT: PRODUCTION STATUS: PART TIME / FULL TIME IMMEDIATE SUPERVISOR: WAREHOUSE SUPERVISOR THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS: • High School graduate or equivalent preferred, • Demonstrated competency in skill area as indicated by verifiable training and/or experience., • Ability to read and write and to understand and follow both written and verbal instructions. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects, • Ability to lift up to 75 lbs., • Ability to perform various repetitive motion tasks. ESSENTIAL JOB DUTIES: 1. Sort product efficiently and properly according to the standard of TSA policy., 2. Provide Quality Assurance by inspecting products for defects and damages., 3. Identify product correctly and direct to proper department for processing., 4. Collecting merchandise from the distribution center and safely transporting materials., 5. Follow safety measures established and maintained by TSA policy and government regulations., 6. Maintain confidentiality as needed and required for the operation of the total program., 7. Overtime: Any and all overtime must have the written approval of the supervisor. The supervisor’s initials must appear on the timecard besides the overtime hours., 8. Other written or verbal duties as may be assigned, from time to time by the Production Manager, the Administrator or their designated representative.

Job DescriptionTITLE: Learning and Development Manager DEPARTMENT: Human Resources STATUS: Exempt, Full-Time SALARY: $120,000 THE SALVATION ARMY MISSION The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION SUMMARY The Learning and Development Manager provides strategic leadership for learning, training, and professional development initiatives across the Western Territory. The position is responsible for creating and delivering practical, mission-aligned learning programs that equip TSA leadership, and employees to effectively carry out their responsibilities and support The Salvation Army's mission. EDUCATION AND WORK EXPERIENCE: • Bachelor’s Degree in Human Resources, Organizational Development, Learning and Development, Business Administration, Education, or a related field required. Master’s Degree preferred., • At least five (5) years of progressively responsible experience in learning and development, organizational development, training, human resources, or a related field., • Demonstrated experience designing, developing, facilitating, and evaluating leadership and employee development programs., • Experience supporting a multi-site, geographically dispersed, or complex organization preferred., • Experience partnering with senior leaders and subject matter experts to translate organizational needs, policies, and processes into effective learning solutions. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:, • Strong knowledge of adult learning principles, instructional design, facilitation methods, leadership development, and organizational learning practices., • Ability to conduct learning needs assessments and identify skill, knowledge, process, and leadership development gaps., • Ability to design and implement learning programs that support organizational goals, HR priorities, operational consistency, and continuous improvement., • Strong facilitation and presentation skills with the ability to effectively engage TSA leadership, and employees at varying levels of experience., • Ability to develop leadership training in areas such as communication, performance management, employee relations, coaching, decision-making, conflict resolution, and effective people management., • Ability to partner with HR leadership and divisional HR teams to support consistent interpretation, communication, and implementation of HR policies, procedures, and practices across the Territory while recognizing applicable state and local requirements., • Strong project management and organizational skills with the ability to manage multiple learning initiatives, timelines, stakeholders, and priorities., • Ability to develop e-learning, virtual, in-person, and blended learning solutions and effectively use platforms such as Microsoft Teams, Zoom, PowerPoint, and learning management or related systems., • Strong analytical skills and ability to establish learning metrics, evaluate program effectiveness, analyze feedback and outcomes, and recommend improvements., • Strong written and oral communication skills, including the ability to develop clear training materials, facilitator guides, job aids, presentations, and other learning resources., • Strong interpersonal, collaboration, consulting, coaching, conflict resolution, and consensus-building skills., • Ability to form a broad Territorial perspective, exercise sound judgment, maintain confidentiality, and work effectively with diverse stakeholders., • Ability to work independently with minimal direction while maintaining strong communication and follow-through with HR leadership., • Ability to manage vendor relationships and evaluate external training resources, consultants, and learning solutions for quality, effectiveness, and value., • Ability and willingness to travel throughout the Western Territory as needed to support training, leadership development, and implementation initiatives., • Possess and maintain a current and valid driver's license. ESSENTIAL DUTIES AND RESPONSIBILITIES:, • Partners with the Territorial Executive Director of Human Resources and other HR leadership to develop and execute a Territory-wide learning and development strategy aligned with The Salvation Army’s mission, organizational priorities, HR initiatives, and operational needs., • Assesses learning and development needs across the Territory through consultation with HR teams, TSA leadership, and employees, surveys, performance information, process reviews, and other available data. Identifies common skill gaps and prioritizes learning initiatives based on organizational impact., • Leads the development, implementation, and ongoing improvement of standardized HR training, tools, resources, and practices across the 11 divisions supported by THQ HR. Partners with divisional HR teams and subject matter experts to identify existing practices, determine best practices, and support consistent implementation while recognizing state and local requirements., • Designs, develops, coordinates, and facilitates comprehensive learning programs using in-person, virtual, e-learning, and blended delivery methods. Ensures training content is practical, accessible, engaging, current, and appropriate for the intended audience., • Develops and delivers leadership development programs for TSA leadership, with emphasis on effective people leadership, communication, coaching, performance management, employee relations, accountability, conflict resolution, and sound decision-making., • Develops training and transition resources to support TSA leadership receiving new assignments and leaders assuming new supervisory or management responsibilities. Partners with HR and organizational leadership to identify recurring development needs associated with leadership transitions., • Partners with HR leadership to strengthen TSA leadership capability and standardize key people-management processes, including onboarding, performance management, corrective action and discipline, policy administration, employee relations, and other HR practices identified as priorities., • Supports the implementation and adoption of new HR programs, systems, policies, procedures, and process improvements by developing training plans, communications, job aids, facilitator materials, and other resources needed for successful implementation., • Collaborates with HR leadership on performance management initiatives and develops learning solutions that help employees and TSA leadership establish expectations, provide feedback, address performance concerns, and support employee development., • Develops annual and multi-year learning calendars and coordinates training schedules, audiences, facilitators, communications, materials, and logistics to support effective delivery across the Territory., • Establishes measures to evaluate training effectiveness, participation, knowledge transfer, behavioral change, and organizational impact. Collects and analyzes participant feedback and other available data to continuously improve learning programs., • Prepares reports and presentations for HR and organizational leadership summarizing learning activity, participation, outcomes, identified needs, progress on strategic initiatives, and recommendations for future development priorities., • Promotes a culture of continuous learning and professional development by communicating available learning opportunities, encouraging participation, and partnering with TSA leadership to reinforce learning in the workplace., • Identifies, evaluates, and manages external training providers, consultants, facilitators, content, and other learning resources as needed. Ensures external resources align with organizational needs, mission, quality standards, and budget expectations., • Develops and manages the Learning and Development budget; monitors expenditures and recommends investments that maximize the quality, reach, and impact of learning initiatives., • Maintains current knowledge of learning and development practices, leadership development trends, instructional technology, HR practices, and organizational development strategies; recommends appropriate improvements for The Salvation Army., • Builds effective partnerships with TSA leadership, HR professionals, subject matter experts, and other stakeholders throughout the Western Territory to ensure learning initiatives reflect operational realities and support successful implementation., • Ensures learning materials and programs appropriately reflect The Salvation Army’s mission, values, policies, and expectations and reinforce respectful, effective, and mission-focused leadership., • Maintains appropriate training records, program documentation, learning materials, evaluations, and related information in accordance with department practices., • Additional duties may be assigned and required based on business needs. PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result., • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous, • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate telephone., • Ability to operate a desktop or laptop computer., • Ability to lift up to 25 lbs. (usually file boxes)., • Ability to access and produce information from a computer. REPORTS TO: TERRITORIAL EXECUTIVE DIRECTOR OF HUMAN RESOURCES

Job DescriptionJOB TITLE: SALES LEAD DEPARTMENT: RETAILSTATUS: PART-TIMEIMMEDIATE SUPERVISOR: STORE MANAGER/ASSISTANT MANAGER THE SALVATION ARMY MISSION STATEMENT:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION OBJECTIVES: • To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need., • Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability., • Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff., • Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. QUALIFICATIONS: • High School Diploma or equivalent., • Must have a minimum of one-year previous retail experience and Supervisory experience preferred., • Must pass background check, which will include Criminal History and Sex Offender Registry., • Ability to communicate effectively with management, store employees, customers and donors. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts., • Ability to lift up to 50 lbs., • Ability to perform various repetitive motion tasks. CORE COMPETENCIES: • Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions., • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions., • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information., • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations., • Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager., • Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration., • In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance., • Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience., • BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals., • Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store., • In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security., • Ensure building is secured during non-operating hours with alarm system arming and alert protocol., • Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings., • May transfer or be relocated to other stores based on business needs., • Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Job Description JOB TITLE: SALES LEAD DEPARTMENT: RETAIL STATUS: PART-TIME IMMEDIATE SUPERVISOR: STORE MANAGER/ASSISTANT MANAGER THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION OBJECTIVES: To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. QUALIFICATIONS: High School Diploma or equivalent. Must have a minimum of one-year previous retail experience and Supervisory experience preferred. Must pass background check, which will include Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers and donors. PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks CORE COMPETENCIES: Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions. Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information. Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations. Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security. Ensure building is secured during non-operating hours with alarm system arming and alert protocol. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings. May transfer or be relocated to other stores based on business needs. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Job DescriptionJOB TITLE: SALES LEAD DEPARTMENT: RETAILSTATUS: PART-TIMEIMMEDIATE SUPERVISOR: STORE MANAGER/ASSISTANT MANAGER THE SALVATION ARMY MISSION STATEMENT:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION OBJECTIVES: • To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need., • Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability., • Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff., • Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. QUALIFICATIONS: • High School Diploma or equivalent., • Must have a minimum of one-year previous retail experience and Supervisory experience preferred., • Must pass background check, which will include Criminal History and Sex Offender Registry., • Ability to communicate effectively with management, store employees, customers and donors. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts., • Ability to lift up to 50 lbs., • Ability to perform various repetitive motion tasks. CORE COMPETENCIES: • Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions., • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions., • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information., • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations., • Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager., • Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration., • In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance., • Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience., • BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals., • Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store., • In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security., • Ensure building is secured during non-operating hours with alarm system arming and alert protocol., • Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings., • May transfer or be relocated to other stores based on business needs., • Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Job DescriptionJOB TITLE: E-COMMERCE ASSOCIATE DEPARTMENT: RETAIL STATUS: PART-TIME SUPERVISOR: E-COMMERCE Associate GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. JOB SUMMARY: The Ecommerce Associate will be responsible for the processing and shipping of sold merchandise, creating product listings, and enhancing the overall customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Address stock shipping, coordinate scheduling, and ensure timely order fulfilment., • Administer inventory procedures to track active listings and securely store pending items in designated areas., • Create and update product listings, ensuring accurate product descriptions, images, and specifications., • Select high-value merchandise located at the ARC Center for sale on the online platform., • Test items to confirm functionality or authenticity after posting, such as electronics and jewelry., • Photograph and present merchandise in a visually appealing and informative manner., • Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns., • Ensure precision in both written and verbal tasks., • Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor., • Demonstrate efficiency, accuracy, and high productivity through effective workload management., • Display an eagerness to acquire new skills and grow within the organization., • Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business. QUALIFICATIONS: • High School Diploma or equivalent., • Excellent verbal and written communication skills of the English language., • Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.)., • Knowledge of online selling platforms and proficiency in Photoshop is preferred., • Ability to work collaboratively in a team environment., • Ability to work independently with minimal supervision., • Ability to work under pressure and multitask., • Ability to type at least 40 words per minute., • Experience in identifying high-quality and designer brand merchandise., • Must have 2-4 years of customer service and/or retail experience. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items., • Ability to lift or move up to 50 lbs., • Ability to perform various repetitive motion tasks., • Specific vision abilities required for this job include close vison requirements due to extensive computer work. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Job Description JOB TITLE: SALES ASSOCIATE/MATERIAL HANDLER DEPARTMENT: RETAIL STATUS: PART - TIME IMMEDIATE SUPERVISOR: STORE MANAGER THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS: • High School graduate or equivalent, • Must be able to operate POS/Cash Register, • Must pass background check, which will include Criminal History and Sex Offender Registry., • Ability to communicate effectively with management, fellow store employees, customers and donors. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts., • Ability to operate a telephone, • Ability to lift up to 50 lbs., • Ability to perform various repetitive motion tasks ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Ensure Customer/Donor needs are met by greeting all Customers and Donors and giving prompt, courteous assistance., 2. Stock priced items ready to be merchandised on the sales floor in accordance with Salvation Army Standards., 3. Sort donations to be processed in accordance with Salvation Army Standards. Sales Associate Job Description 1. Assist in the maintenance of the store to keep it clean, neat and organized. Perform cleaning duties as assigned by Store Manager, Assistant Manager, Shift Supervisor and District Sales Manager. • Cleaning Windows, • Dusting, • Cashwrap Area, • Fitting Rooms, • Bathrooms, • Stockroom and Breakroom, • Sweeping and Mopping, • Donation Area, • Maintains assigned department within the store per TSA Merchandising Standards. 1. Follow all POS/Cash Register Policies in accordance with TSA Policies and Procedures., 2. Maintain safety standards and report any hazards/problems to the managers., 3. Follow all HR policies and procedures., 4. Attend required Monthly Store Meetings., 5. Follows all Dress Code Policy in accordance with the TSA Policies and Procedures., 6. Work schedules are determined by Management and employee must be flexible to ensure adequate store coverage at all times. Part-time associates may be scheduled to work any part-time shift including evenings, Saturdays, Sundays and holidays. 11. Receive, unload, and stock incoming inventory items accurately and efficiently. 12. Provide Quality Assurance by inspecting products for defects and damages. 1. Maintain and clean up the area in and around the donation trailer/pod at the beginning and end of each shift., 2. Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide receipt., 3. Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Store Manager., 4. Perform other written or verbal duties as may be assigned by the Store Manager, Assistant Manager, Shift Supervisor and District Sales Manager and Command Administration.

Job Description DEPARTMENT: Gift Services TITLE: Director of Estate Administration STATUS: Full-Time, Exempt SALARY: $120,000 - $130,000 MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. POSITION DESCRIPTION: Responsible for the oversight of all trust, estate and probate administration matters, including files handled by outside vendors. Develop, administer and interpret policies and procedures related to trust, estate and probate administration matters. Provide training and assistance to staff and field personnel on issues pertaining to trust and estate administration. Responsible for the oversight and management of trusts and estates for which the Army serves as executor/successor trustee and has fiduciary responsibility. Plan, assign and review the work of subordinate supervisory and administrative staff. Assist Executive Director in the handling of management details and performing highly specialized and technical activities pertaining to trust, estate and probate administration. Responsible for the proper performance of assigned supervisory and technical activities and independent work decisions. EDUCATION AND WORK EXPERIENCE: • Degree from an accredited college or university preferably in Public Administration, Law, Business Administration, Finance or related field, • Juris Doctor Degree preferred, • Minimum 5 years experience in a supervisory position, with emphasis on training, policy and procedure development and implementation, • Minimum 5 years experience in estate planning, trust or estate administration KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Ability to manage staff, • Outstanding written and verbal communication skills, • Strong public presentation skills, • Customer service experience and mindset, • Understanding of trust, estate and probate administration, • Understanding of various investment vehicles, • Understanding of accounting methods and procedures, • Understanding of Revised Uniform Principal and Income Act as it pertains to investment of trust assets, • Ability to direct the handling of non-cash assets, such as real property, promissory notes, mineral interests, business interests and complex transactions, • Ability to simplify complex issues to increase effectiveness of communication, • Ability to develop internal controls and performance measurements, • Ability to develop effective office procedures and training programs, • Ability to prepare operating and statistical reporting, • Knowledge of business practices and procedures, • Ability to maintain good public relations with subordinates, supervisors, professional advisors, vendors and field staff, • Excellent research skills, • Demonstrated ability to solve problems and manage multiple projects, • General knowledge of business protocols SOFTWARE RELATED SKILLS: Proficiency in Microsoft Word, Microsoft Excel, Microsoft Access, Power Point is desirable. Ability and willingness to learn new software programs and databases. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Serve as the first point of escalation on complex issues and/or litigation matters., • Oversee the timely handling of all assets including real property., • Fiduciary responsibility for the management of trusts and estates for which The Salvation Army serves as successor trustee and executor., • Develop policies and procedures pertaining to trust, estate and probate administration., • Oversee vendor activities., • Oversee the collection and liquidation of Pay on Death (POD) accounts., • Ensure the accuracy of distribution items and lead the weekly Pre-GSC meeting., • Work in collaboration with department attorney handling litigation matters., • Provide oversight for proactive file management to ensure that targets are met., • Perform reviews to ensure that all trusts and estates are properly administered in accordance with trust agreements and in compliance with fiduciary policies and procedures., • Conduct audit of estate and trust files, identify and resolve issues., • Improve efficiency in the handling of trust, estate and probate matters., • Review and identify appropriate investment objectives and strategies for trust account portfolios., • Develop and implement training programs on trust, estate and probate administration., • Provide on-site training to field staff and THQ staff on trust, estate and probate administration., • Responsible for data integrity. • Develop procedures and workflow diagrams to document trust and estate administration functions., • Prepare agenda items for presentation to the Gift Services Committee, Property Council, Board of Directors and Divisional Finance Councils as necessary., • Review Board of Directors recommendations submitted by divisional offices to identify key issues and concerns., • Serve as a resource to divisional staff and external professional advisors to resolve complex issues and questions., • Manage, supervise and evaluate the performance of assigned staff., • Develop internal and external checks and balances to ensure follow-through and resolution of issues, • Assist in the preparation of annual budget, personnel matters and departmental planning., • Oversee and ensure valuation of gifts in compliance with FASB requirements. WORK HABITS: • Must adhere to all policies and procedures of The Salvation Army., • Must maintain courteous and cooperative manner with all external and internal clients and demonstrate respect and a positive attitude toward them at all times during the assigned workday., • Must be a team player, take initiative, and be flexible in assisting others to the best of their ability to ensure an accurate work product., • Must be organized in work areas, files, etc. contributing to the efficiency and accuracy of work within the assigned workday., • Must be able to comprehend assignments or to ask for clarification in a clear and concise manner until the assignment is understood., • Must exhibit dependability by arriving and leaving work on time; by taking the allotted time for lunch and breaks; and by limiting personal telephone calls and socializing to break periods., • Must engage in conduct that enables administration to achieve its goals of providing a professional work environment; conduct must not be disruptive to that environment., • Must be willing to put forth best effort at all times during assigned workday., • Must maintain confidentiality. BASIC FUNCTIONS/REQUIREMENTS: • Willingness and capacity to stand or sit for extended periods of time throughout the day., • Capacity to communicate and enunciate adequately, in person or via telephone, in a manner that can be understood by those with whom the Gift Administrator is speaking. • Capable of dialing or otherwise using a telephone to place, receive or transfer calls inter- and intra-departmentally, perform elementary programming of telephone function buttons., • Ability to load and to change settings, devices, fixtures, etc. on various types of equipment used in and around the Gift Services Department., • Ability to access and produce information from a computer., • Ability to interact in an appropriate manner with staff and field personnel., • Ability to physically reach forward, up, down and to the side., • Ability to understand written information., • Willingness and capacity to travel unaided to offsite locations. PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate telephone., • Ability to operate a desktop or laptop computer., • Ability to lift up to 25 lbs. (usually file boxes), • Ability to access and produce information from a computer., • Ability to understand written information. SUPERVISOR: Executive Director of Gift Services

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under direction of Accounting Supervisor, AP Accountant provides assistance to field units or departments served by processing accounts payable transactions; verifying paperwork compliance with SA policies, internal controls; general ledger account coding of vouchers; corresponding with vendors or field units/departments; performing various journal entries and subsidiary ledger reconciliations; assisting with internal and external audits and other projects as assigned. Pay Rate: $25/hr - $28/hr Essential Functions • Provide bookkeeping services with particular emphasis on Accounts Payable. Accounts Payable: • Process full cycle, high volume accounts payable for multiple units., • Assist with maintenance of A/P Vendor files and other system files as required., • Review new vendors and be familiar with W9 & 1099 requirements., • Verify coding of invoices for payment from the proper account., • Ensure that Salvation Army policies and procedures are followed., • Maintain record of sales taxes for quarterly report., • Generate checks. Prepare backup documentation to be sent with checks., • Research A/P issues., • Follow up with outstanding checks and stale checks., • Primary liaison with field units for A/P related issues., • Ensure reimbursement and petty cash forms are the same for all units., • Verify that all vouchers and supporting documentation are properly filed., • Reconcile A/P Aging Reports monthly CARE System Processing: • Process corporate credit expenses in an accurate and timely manner., • Process personal, Petty Cash and Mileage reimbursements in an accurate and timely manner, • Verify coding of expenses., • Ensure that Salvation Army policies and procedures are followed., • Communicate with cardholders to request missing information., • Maintain record of cardholder personal expenses reimbursed The Salvation Army and follow-up with cardholder for reconciliations of the debt. General Ledger: • Assist with monthly and year end closings., • Prepare journal entries for monthly prepaid expenses, • Review monthly expenses and prepare accruals if needed., • Reconcile Balance Sheet accounts related to accounts payable., • Perform journal entries to record corporate credit card transactions., • Perform journal entries to distribute expenses among units/departments on consolidated accounts., • Perform journal entries to reclassify invoices/reimbursements., • Assist with audit preparation with emphasis on A/P., • Backup support in the absence of other A/Ps., • Assist and support to Accounting Supervisor, • Any other duties that may be assigned. Working Conditions Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 lbs. Must be able to work on Saturdays and additional hours as necessary. Minimum Qualifications • EDUCATION: The position requires an BS/BA Degree from an accredited College or University., • EXPERIENCE: The position requires a minimum of one to three years’ experience. Training time is generally about three weeks (100 hours). Skills, Knowledge & Abilities • Embrace the mission of the Salvation Army., • Must have a collaborative style and be a team player., • Advanced computer skills: Microsoft Office, Shelby and SQL reporting preferred., • Excellent interpersonal and written communication skills. Able to communicate effectively with superiors, program directors and their staff., • Self-motivated, deadline driven., • Able to enter data with speed and accuracy.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Under direction of Accounting Supervisor, Cash Receipt Accountant provides assistance to field units or departments served by verifying bank deposits related paperwork compliance with TSA policies, internal controls and general ledger account coding; corresponding with vendors or field units/departments; performing various journal entries and subsidiary ledger reconciliations; and assisting with internal and external audits and other projects as assigned. Pay Range $28.00/hr. - $30.00/hr. Essential Functions • Provide bookkeeping services with particular emphasis on Cash Receipts. Cash Receipts: • Prepare monthly cash receipt journal entries for multiple units in a timely manner., • Verify GL coding, supporting documentation and adherence to internal controls and policies., • Primary liaison with field units for cash receipt related issues., • Enter and reconcile Income using AR Module; generate AR statement as needed., • Monitoring cash receipt posting status and follow up with issues., • Customize and maintain Excel Cash Receipt Transmittals forms for each location., • Training field personnel for cash receipts policy and procedures. General Ledger and Donation Sub-ledger – BBCRM: • Prepare BBCRM adjusting journal entries, coin batch entries, and record donations from various sources if they need to be posted by manual journal entries., • Submit request and documentation to donation processing center for entries in BBCRM., • Perform reconciliations of BBCRM exchange accounts and bank accounts., • Perform BBCRM batch reconciliations by locations., • Review donations posted by system for restrictions and proper distribution; coordinate adjustments as needed., • Void AP Checks as needed., • Backup for scanning & logging Deluxe or US Bank checks., • Train seasonal cash receipts clerks and provide support to supervise temps., • Assist with internal and external audits, month-end and year-end projects., • Assist and support to Accounting Supervisor., • Backup support in the absence of other ARs and other office job duties, including opening mail., • Any other duties that may be assigned. Working Conditions Must be able to lift up to 25 lbs. Must be able to work on Saturdays and additional hours, as necessary. Minimum Qualifications • EDUCATION: A bachelor’s degree from a four-year accredited college or university with a minimum of 15 semester (or 20 quarter) units in accounting., • EXPERIENCE: The position requires a minimum of one to three years’ experience. Training time is generally about three weeks (100 hours). Skills, Knowledge, and Abilities • Embrace the mission of the Salvation Army., • Self-motivated, deadline driven, and a team player., • Work well under pressure and handle multiple projects simultaneously with accuracy., • Excellent organizational skills., • Excellent interpersonal and written communication skills. Able to effectively communicate with superiors, co-workers and temps., • Advanced computer skills: Windows, MS Excel; able to enter data with speed and accuracy.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Aide in The Salvation Army’s 2026 Christmas Kettle Campaign by providing appropriate seasonal music accompaniment and entertainment throughout the Southern California Division Corps and other Army fundraising events and programs. Provide local corps with music lessons and training workshops. Assist with Rose Parade effort as needed. Essential Functions • Read music proficiently and play a brass instrument in a quartet or quintet., • Ability to play as a soloist at kettles., • Read music proficiently and sing a part in a quartet or quintet., • Ability to work with students and adults teaching 1-on-1 or small group music lessons., • Travel to events throughout the Southern California Division., • Other duties as assigned by the Divisional Music & Gospel Arts Director. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, printer and telephone. Ability to lift up to 25 lbs. Minimum Qualifications • Uniformed Salvationist currently attending a Salvation Army Corps Skills, Knowledge & Abilities • Able to play a brass instrument to a certain level of proficiency., • Able to sing a part to a certain level of proficiency., • Ability to teach beginner to intermediate level brass lessons .

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Salvation Army Community Integration Services permanent supportive housing program provides 135 tenant based households with scattered site housing location, stabilization, and case management services. The CIS-PSH Case Manager’s primary duty is to provide professional and individualized case management services, information, and referrals designed to assist clients with achieving and maintaining health, mental health, and housing stability. Essential Functions • Project a client-centered approach and provide excellent customer service that is sensitive to the challenges that homeless persons with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing., • Employ a “whatever it takes approach” to assist clients in their transition from homelessness to permanent housing, motivating, and encouraging clients to work toward their goals, and providing ongoing client support., • Assist individuals at every stage of the housing stabilization process. Services provided must be flexible to meet the individual needs of clients. The intensity of services shall be regularly monitored and adjusted based on each client’s level of functioning and acuity of needs. Case management will range from highly intensive individualized support as clients’ transition from homelessness to permanent housing to less intense support for activities related to maintaining housing and supportive services., • Services provided shall include outreach and engagement; intake and assessment; individualized service planning; housing and rental assistance; linkages to health, mental health, substance use disorder services and other supportive services; ongoing monitoring and follow-up; assistance with benefits establishment, transportation, and legal issues; crisis management; eviction prevention; client education; housing location services; coordination and collaboration with community partners. Outreach/Engagement: • Process and accept referrals through the Coordinated Entry System (CES), establishing rapport and building a trusting relationship with the potential client and determining whether the potential client is appropriate for the permanent supportive housing program. Intake and Assessment: Conduct intake and enrollment activities with eligible clients, including assisting with gathering other program eligibility documentation, housing application documents, lease agreement, project intake forms, and enrollment. Move-In Assistance: Coordinate move-in and orient new tenants to their unit/building, including meetings with landlords and other residents, and review of rules and responsibilities included in lease and other documents. Client Support Services: Assist clients with accessing services to address their immediate needs (e.g., access to food, clothes, and other necessities). • Conduct an approved comprehensive psychosocial assessment within two (2) business days of the client’s enrollment. Assessments must be conducted face-to-face and must include an evaluation of the clients’ medical, psychosocial, environmental, legal, financial, education, strengths and needs, and available resources., • Develop and implement an individualized case management services plan (ISP) with the client based on the client’s psychosocial assessment and/or reassessment. The ISP shall address the needs identified in the psychosocial assessment and describe client’s goals, steps to reach goals, timeframes for completing goals, and disposition of each goal as it is met or changed., • Conduct DHS-approved comprehensive psychosocial re-assessments and update ISP on an ongoing basis, but not less than once every three (3) months. Updates to the ISP must include development of new goals, progress made on achieving stated goals, and any changes to goals, steps and/or target dates., • ISP and case notes shall be entered into the Homeless Management Information System (HMIS), and CHAMP, and the Case Manager is responsible for participating in routine HMIS, CHAMP, and other staff training., • Maintain regular ongoing client contact and tailor the intensity of services provided, including the frequency of face-to-face and home visits conducted, to client’s level of functioning and acuity of needs. The frequency of visits will vary and may require a minimum of two (2) or more face-to-face visits per month based on acuity level of the client., • Ensure clients are linked to and accessing health, mental health, and substance use disorder services as needed including assisting clients with establishing a medical home and maintaining continuity with their medical home., • Assist clients with maintaining medication and treatment regimens, including accompanying clients to appointments with health, mental health and/or other care providers., • Assist clients with obtaining income and/or establishing benefits, including coordinating the completion and submission of applications for health insurance benefits (e.g., Medi-Cal, Medicare, Covered California, etc.), disability benefits (e.g., Supplemental Security Income [SSI], Supplemental Security Disability Income [SSDI], etc.), and other sources of financial assistance, (e.g., Unemployment, General Relief [GR], etc.). Provide advocacy on behalf of clients, as appropriate., • Assist clients with locating and securing employment and volunteer and/or educational opportunities; obtaining basic needs, such as clothing and food; life skills and community participation, including providing group programming in these areas; gaining, restoring, improving and/or maintaining daily independent living, social/leisure, and personal hygiene skills., • Assist clients with budgeting and money management including assistance with household budgeting; assistance with overcoming bad credit, no credit, and/or eviction histories; and arranging for representative payees for clients who require assistance in money management and/or are at-risk for non-payment of rent., • Assist clients with monitoring any legal issues and making appropriate referrals to overcome any barriers to accessing and maintaining permanent housing and supportive services (e.g., credit history, criminal records, and pending warrants)., • Provide transportation, as needed, by means of bus fare/pass, agency vehicle(s), or private vendor. Assist clients with increasing their capacity to meet their own transportation needs., • Monitor and follow-up with clients and service providers to confirm timely completion of referrals and linkages, access to services, and maintenance of services., • Participate in a team providing 24-hour/7 days a week on-call crisis intervention services for ICMS clients and educate clients on the appropriate use of crisis intervention services versus 911 emergency calls, etc., • For clients who are transitioning out of ICMS (e.g., moving out of the area, family reunification, or change in housing needs), ICMS staff shall coordinate activities with other service providers to ensure that the client receives assistance with relocating to other affordable housing and linking to ongoing primary health care, behavioral health services, and other supportive services. These activities shall be conducted with the cooperation and/or authorization of the client to be noted within case closure documentation., • Develop and foster linkages with other social service agencies to provide clients with access to the broadest possible range of supportive services. Attend training and meetings as deemed necessary., • Must be able to work evenings, weekends, and holidays., • Other duties include maintaining all elements of client folders with emphasis on accuracy, thoroughness, and timeliness., • Perform all other duties as assigned by the Program Manager and Director. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift to 25 lbs. This position involves driving to appointments/training opportunities and transporting clients in a company vehicle to appointments, therefore the ability to drive a motor vehicle is required. Minimum Qualifications • Must have at least two years of experience working with homeless individuals, providing direct mental health or intensive case management OR Bachelor’s degree in related field., • Driving Test, clean MVR check., • Valid California Class C Driver’s License required, • Licenses required within 90 days of hire for out-of-state licenses., • Must obtain CPR and First Aid certification., • TB- test required upon hire. Skills, Knowledge & Abilities • Knowledge of HMIS and CHAMP preferred., • Highly skilled in Adobe and Microsoft Office (excel and word). Ability to type 45 wpm., • Knowledge in trauma informed care. Motivational interviewing and conflict resolution., • Strong time management and communication skills, both verbal and written. Professional telephone etiquette., • Meet deadlines, work with attention to detail, and multi-tasking., • Strong interpersonal skills with both participants and staff in a professional, respectful manner., • Understand and support the mission of The Salvation Army.

Job Description TITLE: Support Specialist 2 DEPARTMENT: Information Technology STATUS: Full Time, Non-exempt SALARY: $28.58 SCHEDULE: Tuesday - Friday; 9:30am-6pm M30|Saturday; 8am-4:30pm M30 THE SALVATION ARMY MISSION: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. MAJOR FUNCTION: The Support Specialist 2 is a customer-focused technical professional who delivers responsive, high-quality support to Salvation Army staff. The role combines hands-on troubleshooting with clear, patient communication to resolve hardware, software, connectivity, and peripheral issues by phone, remotely and onsite. The Support Specialist 2 takes ownership of service requests, communication progress, and confirms resolution of the service request. The Support Specialist 2 also prepares and deploys equipment, performs repairs and installations, supports other IT teams, and shares technical knowledge with users and coworkers. ESSENTIAL FUNCTIONS: Help Center and General Support (45%) • Monitor Help Center tickets, automatic assignment queues, direct calls, voicemail, and walk-in requests; respond promptly and follow each request through to resolution or appropriate escalation., • Review, triage, document, and assign tickets accurately. Set clear expectations, provide meaningful status updates, and maintain complete case notes., • Listen carefully to users, ask effective diagnostic questions, and explain technical information in clear, nontechnical language., • Diagnose hardware, software, configuration, connectivity, and user-related issues; recommend or perform corrective actions using established support practices., • Confirm that the solution restored service and that the user understands any required next steps., • Handle difficult or high-impact interactions with patience, tact, professionalism, and respect for users with varying levels of technical experience., • Review existing knowledge base articles and recommend new or revised articles based on recurring issues and successful solutions., • Maintain current calendars and task lists. Escalate unresolved or major issues to the Support Specialist 3, supervisor, support director, subject matter expert, or vendor with complete troubleshooting documentation. Hardware/Software Setup, Maintenance, and Repairs (40%) • Inspect, prepare, configure, test, and deploy computers, software, hardware, and peripheral components for local and remote Salvation Army locations., • Install approved applications and configure computers for network operation while following established technical and security standards., • Diagnose and repair PCs, Macs, and peripherals using generally accepted computer repair practices and appropriate technician tools., • Receive equipment for repair, communicate status as appropriate, complete repairs, validate operation, and prepare equipment for return to the originating location., • Provide courteous onsite support, coverage, repairs, refreshes, moves, and new installations while minimizing disruption to users and operations., • Package, address, ship, receive, and track technology equipment for repair, configuration, replacement, distribution, or field-replaceable units., • Maintain organized IT work areas and process electronic waste in accordance with departmental practices. Supports Other IT Teams (15%) • Collaborate with other IT teams to support networks, network-attached equipment, hardware installations, refreshes, and related field activities., • Share relevant troubleshooting findings, documentation, and status information to support efficient handoff and coordinated resolution., • Makes site visits and travel with the Territory as necessary to complete assigned duties., • Support ongoing IT projects as necessary.KNOWLEDGE, SKILLS, AND ABILITIES:, • Strong customer service orientation, including active listening, patience, tact, sympathy, follow-through, and the ability to build trust with users., • Ability to communicate procedural and technical information clearly and professionally in English, both verbally and in writing., • Working knowledge of desktop and laptop hardware, Microsoft Windows, macOS, Microsoft 365 applications, peripherals, and common communication technologies., • Ability to apply structured troubleshooting, critical thinking, and sound judgment to identify root causes and implement effective solutions., • Ability to manage multiple priorities, work independently, collaborate with coworkers, protect confidential information, and maintain accurate documentation., • Ability to learn new technologies quickly and transfer knowledge to users and coworkers through clear instructions and practical guidance., • Ability to safely use standard computer technician hand and power tools, including screwdrivers, power drills, and network cable analyzers., • Valid driver license and acceptable driving record.EXPERIENCE AND EDUCATION:, • High School diploma or GED., • Current CompTIA A+ or Microsoft, or comparable job-related technical certification., • Two years of call center or customer-facing PC and/or Mac technical support experience., • An additional job-related certification (e.g. Network+, Security+, or ACMT) is preferred.PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate telephone., • Ability to operate a desktop or laptop computer., • Ability to lift up to 25 lbs., • Ability to access and produce information from a computer., • Ability to understand written information., • Ability to travel within the Territory.REPORTS TO: ASSISTANT DIRECTOR OF IT SUPPORT

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Responsible for general ledger and reporting for assigned units. Primary liaison with field units for daily transactions and finance related issues. Essential Functions • Prepare monthly journal entries for assigned funds and intercompany general journals as assigned., • Review incoming cash receipts and accounts payable batches, verify general ledger coding, ensure accurate and timely payments and posting, and ensure Salvation Army policies and procedures are followed., • Ensure timely and accurate month-end and year-end closing; generate monthly financial statements and other required reports and distribute them properly by applicable deadline., • Coordinate monthly grant revenue recognition with corps personnel to ensure accurate accrual, billing and reporting., • Review and publish accurate monthly financial statements; review financial statements, provide financial analysis to assigned Corps and Units, and contact Corps/Units for budget variances on a monthly basis or as needed., • Prepare balance sheet account reconciliations on a monthly basis., • Provide liaison between Finance and Corps serviced related to A/P, Cash receipts and reporting, follow up with pending questions/issues., • Review and track capital projects/deferred maintenance projects., • Provide training to field personnel the TSA policy and procedures. Ensure TSA policies and procedures related to bookkeeping and accounting are followed., • Provide oversight for the maintenance of Custodian accounts., • Assist in the preparation of internal, and external audit schedules., • Co-ordinate and assist with preparation and implementation of budget for the assigned Corps., • Perform projects and research related to assigned Corps., • Provide Backup for other accountants., • Perform any other duties that may be assigned. PAY RATE: $36.00/hr.-$38.00/hr. Working Conditions Must be able to sit, walk, stand, bend, squat, climb, kneel and/or twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 lbs. Minimum Qualifications • A bachelor’s degree from a four-year accredited college or university with a minimum of 24 semester (or 30 quarter) units in accounting., • Minimum 5 years accounting experience with strong general ledger experience., • Ability to adapt and learn new skills quickly. Skills, Knowledge & Abilities • Embrace the mission of the Salvation Army., • Must have a collaborative style and be a team player., • Ability to work well under pressure and handle multiple projects simultaneously., • Advanced computer skills: Microsoft Office, Shelby and SQL preferred., • Excellent interpersonal and written communication skills., • Strong organizational and analytical skills.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Shift Monitor works under the direction of the Senior Manager of Hope Center. Duties include monitoring the safety and wellbeing of residents, preparation of meals, janitorial, and basic property maintenance. Shift Monitors are the first point of contact when key staff are not present and must be competent in properly handling resident and facility emergencies. Essential Functions • Understands the mission, organizational structure, and policy and procedures of The Salvation Army. Works cohesively with Directors, Corps Officers and DHQ., • Properly answers phone. Directing the public and residents’ questions to appropriate staff., • Provides general (non-case management) assistance to residents. Confirms that residents are following House Rules and fulfilling program obligations such as chores, etc., • Assists in the administering of resident’s alcohol/drug testing. Immediately notify key staff of the outcome of the test., • Issues and properly logs resident medication in accordance with policy and procedure., • Prepares meals for residents as directed by supervisor. Properly handles food and cleans kitchen equipment in accordance with health code., • Performs janitorial duties to ensure cleanliness of the facility and grounds and performs light maintenance duties., • Conducts regular rounds to ensure facility is secure inside and immediately outside vicinity. Resolves any basic property issues (e.g. change lightbulb) and documents more significant issues in shift reports. Contact supervisor if any issue demands immediate attention., • Conducts room, dorm and locker checks if necessary., • Review and generate accurate shift reports to ensure proper communication with all staff., • Ensure all resident forms, rosters, referral guides, etc. are updated and available., • Respond promptly and appropriately to emergency situations, including all emergency drills. Contacts supervisor and emergency responders when applicable., • Maintain accurate time keeping records that are reflective of duties performed under different grant/contracts., • Attends staff and program related meetings, conferences, and training as needed and required. Cooperate with the supervisor on any other special project as needed., • Shift Monitor will not leave the facility unattended and will wait to be relieved by a CIS employee., • These duties may be changed in part or in full at any time at the supervisor’s discretion, or as required because of program changes or needs. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. Minimum Qualifications • High school diploma or equivalent., • Demonstrates aptitude in assigned tasks., • Able to pass a complete and satisfactory background check., • Ability to drive and maintain a valid Class C California Driver’s License. Able to pass a TSA, • Driving Test and maintain a clean MVR., • Current CPR Certificate., • Willing and able to maintain confidential information in accordance with Salvation Army and industry standards., • Moderate knowledge in Microsoft Office with Excel and Word. Skills, Knowledge & Abilities • Take direction and instruction positively., • Ability to email, fax, operate copy/print/scan machine., • Ability to work harmoniously with supervisors, coworkers, clients, outside agencies, and the public., • Excellent organizational, prioritizing, planning and problem-solving skills. High ethics and integrity.

Job Description TITLE: Middle School Program Lead DEPARTMENT: Family Care Center STATUS: Part-Time, Non Exempt SALARY: $20 - $22 hourly MISSION STATEMENT: The Salvation Army is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. POSITION SUMMARY: Provide educational support and after-school care for middle school-aged children in the Family Care Center, including transportation, homework assistance, enrichment, recreation, Christian education, and supervision. EDUCATION AND WORK EXPERIENCE: • High school diploma, • Must have a minimum of two years’ experience working with middle school-aged children KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Must demonstrate an educational approach that is consistent with the mission, values, and goals of The Salvation Army and Family Care Center., • Must demonstrate the physical ability, emotional maturity, sound judgement, and interpersonal skills necessary to safely and effectively supervise middle school-aged children and perform assigned tasks., • Must be a sensitive and mature individual able to relate well to both children and adults; demonstrate patience, warmth, flexibility, a sense of humor; and a positive attitude., • Must be 21 yrs. or older, • Must have a valid California Driver's License, • Must have a clean driving record and fleet safety training, • Must be able to work 2-3 Sundays per month. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Treat each child with dignity and respect; be sensitive and responsive to the needs of all children and remain concerned for their safety and well-being at all times., • Pick up children from school and safely transport them to the Family Care Center and other approved destinations as assigned, in accordance with Salvation Army policies and applicable safety requirements., • Ensure children are properly accounted for during school pick-up, transportation, transitions, activities, and dismissal., • Supervise and assist children with homework, reading, study skills, and other academic assignments across a variety of middle school subjects., • Provide individual and small-group academic support based on the needs and abilities of the children., • Review school assignments and learning materials with children and provide additional practice, educational games, or other appropriate learning activities as needed., • Monitor children’s academic progress and communicate concerns, accomplishments, or additional support needs to the FCC Director and parents as appropriate., • Plan and implement age-appropriate activities that promote academic, social, emotional, physical, creative, and spiritual development, including but not limited to reading, arts and crafts, games, sports, music, cooking activities, Christian education, and outdoor activities., • Develop and maintain a structured daily routine that includes homework time, reading, snacks, recreation, and enrichment activities., • Reinforce positive behavior, encourage responsibility and cooperation, and maintain appropriate classroom control., • Create and maintain a harmonious, safe, clean, organized, and welcoming classroom environment., • Prepare and distribute after-school snacks and ensure children follow appropriate hygiene and clean-up practices., • Teach and supervise children in classroom clean-up activities and encourage them to be responsible for maintaining classroom materials and equipment., • Plan curriculum and activities in advance and submit plans to the FCC Director or designee within established timelines., • Submit requests for classroom materials and supplies in advance and assist with maintaining an appropriate inventory of educational and recreational materials., • Plan and participate in field trips, school holiday programming, special events, and other Family Care Center activities as assigned., • Maintain positive communication with parents and be available for informal discussions regarding children’s participation, behavior, and academic progress., • Maintain confidentiality regarding children and families and handle student information in accordance with Salvation Army policies and requirements., • Follow all applicable child safety, mandated reporting, supervision, emergency, and safeguarding policies and procedures; promptly report safety concerns, incidents, or suspected abuse or neglect as required., • Maintain required attendance records, transportation logs, incident reports, and other program documentation in accordance with Salvation Army policies and established procedures., • Maintain the cleanliness and general condition of assigned vehicles. Report maintenance concerns and refuel vehicles as needed., • Attend staff meetings, required training, and Family Care Center events as assigned., • Assist with general classroom, office, classroom-cleanup, and program duties as needed., • Perform other duties as assigned by the Family Care Center Director. PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result. • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead., • Ability to operate a telephone., • Ability to operate a desktop or laptop computer., • Ability to lift up to 30 lbs. (usually file boxes)., • Ability to access and produce information from a computer., • Ability to understand written information., • Ability to safely supervise and assist elementary-aged children during classroom activities, transitions, transportation, recreation, and other program activities. REPORTS TO: FAMILY CARE CENTER DIRECTOR

Job DescriptionJob Title: Preschool TeacherReports to: Preschool DirectorStudents: Pre-School Ages 2 – 5 Salary: Competitive Pay/ Medical & Dental Benefits / Professional Development LOVE & UNITY KIDS ACADEMY (LUKA), INC. Love and Unity Christian Fellowship, Compton, CA Bishop Ronald C. Hill, Pastor, and Founder Preschool Teacher Mission: To provide Early Childhood Education to children ages 2 to 5 years old, where each Preschool Teacher is devoted to providing Biblical and academic learning in a family-friendly, safe, and nurturing environment. Job functions and duties include: • Plans, and implementation, of the curriculum in accordance with the mission, purpose, and philosophy of Love & Unity Christian Academy (LUKA), under the supervision of the Director., • Is able to focus on individual children while being aware of what is happening throughout the classroom or in the yard., • Keeps current developmental records and records observations of children in the class., • Communicates regularly with parents via written note, email, telephone, or in person., • Creates an atmosphere that is comfortable, colorful, eye-appealing, and uncluttered., • Considers the outdoors part of the learning environment. Qualities and qualifications, we desire in a candidate: • Desire to educate and invest in the disciple of students in their relationship with the Lord., • Good communication skills (both in articulation and listening), as well as relational skills in serving students and working with adults., • Able to construct and apply developmentally appropriate lesson plans and practices in teaching., • 12 ECE unit’s minimum, • Minimum 1-year teaching experience., • Possess a strong work ethic, be punctual, and have minimal absences. Energetic., • Team player., • Excellent written and verbal communication skills., • Professional., • Flexible., • Able to sit on the floor, squat down to child’s eye level, and lift up to50 lbs. Be capable of caring for a large group of children alone in a classroom., • Maintain a professional self-image and always project the values of the organization., • Canidate must attend and be in good standing at your local church OTHER QUALIFICATIONS: • Be CPR and First Air certified., • Submit to various background checks including the Department of Justice (DOJ), Federal Bureau of Investigation (FBI), and Child Abuse Central Index (CACI)., • Required Immunization: MMR, TDAP, and Influenza immunization., • Mandated Reporter: Clearance, • Complete a Tuberculosis test and physical and provide a physician’s documentation of both., • Be available for full-time employment, • Have dependable transportation. DESIRABLE QUALIFICATIONS: • College degree (i.e., AA, BA/S, etc.), • Bilingual in English and Spanish (Not Required) Competitive Pay Per Hour Plus BenefitsHiring NowPlease email your resume to chill@loveandunity.org or call 424-213-7700 Ext. 117

Job Description PAY RATE: $16.90 PH Job Title: Donor Services Representative: Join Our Team, Fuel Our Mission The Opportunity: Are you a natural problem-solver who thrives on collaboration? Do you want your work to have a clear, positive impact? We are looking for a new Contact Center Donor Services Representative to join our team in a dynamic, ever-evolving environment. If livestream and digital engagement opportunities sound intriguing, we want to talk to you! Your Contribution: • Be a Customer Service Hero: Answer donor inquiries with efficiency and a helpful attitude, aiming for First Contact Resolution, • Moderate livestream sales: Serve as the voice of our brand during live virtual sales, engaging with viewers and answering questions in real-time., • Be our brand and product expert: Leverage your knowledge of clothing brands and trends to assist livestream shoppers and donor inquiries., • Uphold our standards from afar: Ensure compliance and a great customer service experience by monitoring live feeds from our donation locations., • Grow with our mission: Participate in ongoing training to expand your skills as our department and services evolve. Who We're Looking For: • High School Diploma or GED Required, • An agile thinker who loves solving puzzles and finding creative solutions for our Supporters, • A team player who actively collaborates with colleagues, yet thrives on working independently, • Someone with great written and verbal communication skills who can adapt their tone and messaging for any situation, • A genuine passion for our mission and the communities we serve What We Offer: A vibrant, supportive, mission focused work environment where your ideas are valued and your contributions matter. We’re all in this together, and we can’t wait to welcome you to our team. GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB FUNCTIONS: • Ability to work with independence to resolve Supporter requests for First Contact Resolution., • Ability to complete multiple tasks concurrently., • Utilize effective oral and written communication skills to produce an excellent experience with every Contact., • Receive inbound omnichannel contacts from current and potential supporters, providing exceptional contact experience., • Answer questions and assist in the resolution of supporter questions and issues., • Complete daily outbound campaign contacts to Omnichannel markets., • Provide timely and accurate responses to supporters using preferred communication channel(s), email, text, chat, phone, etc., • Actively participate in all Contact Center training as required., • Achieve or exceed key performance metrics Quality Assurance requirements., • Originate relationship and correct applications for vehicle donations, The Salvation Army Office of Family Services of Orange County, and other TSA Programs. QUALIFICATIONS: • High School Diploma or GED is required., • Ability to communicate with excellent written and oral skills., • Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues., • Required typing speed of 40 WPM., • Required to pass typing, spelling, and reading comprehension test., • 1-2 years of work experience in customer service preferred. PHYSICAL REQUIREMENTS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: • Ability to sit, walk, stand, bend, squat, climb, kneel or twist on an intermittent or continuous basis., • Vision abilities include close vision and distance vision and ability to adjust focus., • Ability to grasp, push, and pull objects such as files, file cabinet drawers, and other office equipment., • Ability to communicate clearly on the telephone; speak and hear., • Ability to lift up to 25 lbs. on occasion., • Ability to perform various repetitive motion tasks.

Job DescriptionPosition Type: Full-Time or Part-Time Location: Redondo Beach, CA Office: Jovie of Los Angeles + Tustin + Lake ForestLove Working with Infants?Jovie is hiring experienced, engaging caregivers to provide in-home care for infants with local families throughout Redondo Beach. This is a great opportunity for childcare professionals seeking a rewarding full-time nanny job with daytime hours, supportive leadership, and opportunities for growth. Pay: $20-22.25/hour + Overtime PayWhat You’ll Do• Provide safe, nurturing care for infants and toddlers • Support feeding, naps, and daily routines, • Encourage learning through reading, play, and age-appropriate activities, • Communicate with parents about their child’s day, • Create a positive environment where children can learn and growSchedule• Monday-Friday availability preferred, • Most shifts occur between 7:00 AM and 7:00 PM, • Typical shifts are 6-9 hours, • Work with vetted local familiesYou’ll be a great fit for this nanny job if you:• Have at least 1 year of infant childcare experience, • Love working with infants, • Are dependable and professional, • Communicate well with parents and children, • Have reliable transportation and a valid driver’s license, • Can provide references (At least 2 related to childcare work; 1 character reference), • Are least 18 years old Good to know: Experience may come from nannying, babysitting, daycare, preschool, church nursery, or other childcare settings, not to include experience working with family and friends.Why Work with Jovie?• Competitive pay and overtime opportunities • Flexible scheduling, • Paid training and professional development, • Employer-sponsored CPR and First Aid, • Supportive leadership team, • Vetted families who value professional childcare, • My Jovie scheduling app, • Reward and recognition programs Eligible full-time team members may also receive PTO, paid holidays, healthcare stipends, and retirement savings matching.Frequently Asked QuestionsDo I need previous nanny experience? No. We welcome experience from nannying, babysitting, daycare, preschool, church nursery, and other childcare settings. Will I work with one family or multiple families? Assignments vary based on family needs, your availability, and scheduling preferences. What ages will I care for? Most assignments involve infants and toddlers, though opportunities may occasionally include older children. Are benefits available? Eligible full-time team members may receive PTO, paid holidays, a health care stipend, and retirement savings matching. What happens after I apply? Our recruiting team will review your information and schedule an interview. Next, we will conduct screening and reference checks; and send an offer to join the team if qualified. You’ll join us for Orientation and Training on the Jovie Way, then we’ll match you with families that fit your experience and availability. Pay dates are every two weeks!Ready to Apply?If you’re looking for a full-time nanny job in Redondo Beach and enjoy caring for infants, we’d love to hear from you. Powered by JazzHR 9wOrJ8NaWX

Job Description The Salvation Army MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB DUTIES: • Maintain and clean up the area in and around the Donation trailer/pod at the beginning and end of each shift, • Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy, • Courteously assist the donor in the receipt of donated items from the donor and provide receipt, • Maintain all reports and paperwork as instructed by Supervisor, • Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Supervisor, • Assist TSA PA/Drivers with loading donations on to trucks as necessary, • Inform the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.), • Must secure and lock Donation trailer/pod at the end of each shift, • Must be have flexible availability for scheduling purposes, • Other duties and responsibilities as may be assigned QUALIFICATIONS: • High School graduate or equivalent, • Ability to communicate effectively with fellow employees and donors, • Ability to read and write and to understand and follow both written and verbal instructions PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects up to 75lbs. with or without assistance, • Ability to perform various repetitive motion tasks

Job DescriptionJob Title: Donation AttendantDepartment: OperationsStatus: Full-TimeImmediate Supervisor: Operations Manager The Salvation Army Mission Statement:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. Essential Job Duties: • Maintain and clean up the area in and around the Donation trailer/pod at the beginning and end of each shift., • Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy., • Courteously assist the donor in the receipt of donated items from the donor and provide receipt., • Maintain all reports and paperwork as instructed by Supervisor., • Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Supervisor., • Assist TSA PA/Drivers with loading donations on to trucks as necessary., • Inform the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)., • Must secure and lock Donation trailer/pod at the end of each shift., • Must be have flexible availability for scheduling purposes., • Other duties and responsibilities as may be assigned. Qualifications: • High School graduate or equivalent., • Ability to communicate effectively with fellow employees and donors., • Ability to read and write and to understand and follow both written and verbal instructions. Physical Requirements: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects up to 75lbs. with or without assistance., • Ability to perform various repetitive motion tasks.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary Bell Ringers primary purpose is to be a friendly, positive representative to the community as they stand at approved locations ringing a bell next to the kettle stand. It is the responsibility of the bell ringer to greet customers as they ring the bell to indicate The Salvation Army’s presence at the location, collecting monetary donations for The Salvation Army. Essential Functions Responsibilities • Vocational engagement as an employee of The Salvation Army is a position of sacred trust – representing, nurturing, protecting and advancing the mission and purpose of The Salvation Army; and serving the needs of people in our community with dignity and respect., • Conduct on and off the job must sustain a positive impact on The Salvation Army’s religious goals, programs and public image. Specific Duties: • Show up to work on time at the assigned location., • Stand and ring the bell at kettle stand., • Wear proper identification given to you by The Salvation Army (ID badge, logo printed attire, etc.), • Record worked hours on the time slip each day, including lunch breaks., • Greet customers in a friendly manner., • Say “Merry Christmas” “Thank you” God Bless you”, etc., • Communicate with Kettle Coordinator when unable to report to work as soon as possible or when availability changes., • Do not eat, drink, be on the phone, or under any controlled substance while working as a bell ringer., • Keep work area clean., • Perform other assignments/duties as directed. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 20 lbs. Minimum Qualifications • At least 18 years old, • If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures., • Be neatly groomed., • Be friendly, respectful, honest, and punctual. Skills, Knowledge, & Abilities • Understand the mission and purpose of the Christmas Kettle Program, • Able to function in a fast-paced, frequently changing environment., • Must possess good relationship skills.

Job Description JOB TITLE: DONATION ATTENDANT DEPARTMENT: OPERATIONS STATUS: FULL-TIME IMMEDIATE SUPERVISOR: OPERATIONS MANAGER THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB DUTIES: Maintain and clean up the area in and around the Donation trailer/pod at the beginning and end of each shift Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy Courteously assist the donor in the receipt of donated items from the donor and provide receipt Maintain all reports and paperwork as instructed by Supervisor Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Supervisor Assist TSA PA/Drivers with loading donations on to trucks as necessary Inform the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.) Must secure and lock Donation trailer/pod at the end of each shift Must be have flexible availability for scheduling purposes Other duties and responsibilities as may be assigned QUALIFICATIONS: High School graduate or equivalent Ability to communicate effectively with fellow employees and donors Ability to read and write and to understand and follow both written and verbal instructions PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects up to 75lbs. with or without assistance Ability to perform various repetitive motion tasks Donation Attendant-Store

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Permanent Supportive Housing Program Manager oversees all staff within the CIS-Permanent Supportive Housing (PSH) . The CIS-PSH program provides scattered site supportive housing services throughout LA County including housing location, rental assistance and intensive case management. The position will also provide clinical training and guidance to CIS staff and clinical diagnosis of clients when appropriate. Pay Rate $68,640/yr. - $72,800/yr. Essential Functions Provide oversight of total program delivery of permanent supportive housing services provided to households (individuals, families, Transitional Age Youth) at scattered site locations throughout Los Angeles County. The programs will provide services through a collaborative approach with homeless, Rapid-Rehousing and Prevention services providers. • Conduct strategic planning to identify the best practices and implement evidence-based services., • Establish infrastructure and service delivery models., • Provide supervision for staff in each location., • Hold monthly meetings with staff to share the best practices and challenges., • Develop and monitor professional development opportunities for staff., • Track and monitor all HMIS and CHAMP user accounts., • Work closely with other program managers to optimize service delivery and outcomes., • Collaborate with the Business Manager to monitor the budget and ensure full utilization of funds., • Coordinate weekly clinical supervision meetings with program sub-contractor., • Collaborate with Project Based Program Manager to create weekend holiday coverage for all sites., • Conduct quarterly meetings with the program sub-contractor to address any clinical concerns., • Create, track, and monitor internal budget program projections., • Implement quality assurance and contract compliance measures for all locations., • Keep abreast of and provide input of local and national trends as it relates to supportive services., • Stay up to date on all national and local initiatives as they relate to supportive services., • Adhere to policy & procedures and monitor the programs to manage the programs for audit purposes., • Create internal policies and best practice on how to assess rent reasonableness based on the current fair market, Housing and Habitability Inspection, and light-touch case management., • Conduct monthly program supervision with supervisor., • Required to drive across Los Angeles County on a “need” basis., • Create and submit monthly program data reports to Associate Director and Quality Assurance Manager., • Track internal google doc data rosters., • Other duties as assigned. Working Conditions Office/field environments; travel from site to site; exposure to computer screens and inclement weather Conditions; may work or inspect in confined spaces; public contact. Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift to 25 lbs. Minimum Qualifications • At least 2 years of relevant experience including vocational, housing, mental health, homeless services, human service or related field OR bachelor’s degree in social work, social services or a related field. Licensure preferred., • At least 1 year of supervisory experience., • A criminal background check is required., • Driving Test and MVR check required., • Valid California Class C Driver’s License required or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions., • Licenses required within 90 days of hire for out-of-state licenses., • Must obtain First Aid/CPR certification in first 90 days of employment., • TB testing required annually. Skills, Knowledge & Abilities • Knowledge of HMIS and CHAMP preferred., • Highly skilled in Adobe and Microsoft Office (excel and word). Ability to type 45 wpm., • Knowledge in trauma informed care. Motivational interviewing and conflict resolution., • Possess a high level of organization, professionalism, writing skills, problem-solving skills, and excellent interpersonal and relationship building skills., • Meet deadlines, work with attention to detail, and multi-tasking., • Ability to work well with others and committed to the vision that CIS be a program of excellence., • Commitment to the holistic mission of The Salvation Army.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Divisional Behavioral Health Director serves as the behavioral health expert for the division, supporting Director of Social Services, Deputy Director of Social Services and each Divisional Social Services Director with guidance and oversight on program activities and services. This role provides clinical oversight for programs that include clinical services (substance use/mental health), supports compliance and program reviews, leads divisional trainings, and offers as-needed clinical supervision for specialty programs and clinical interns. The Divisional Behavioral Health Director reports to the Divisional Deputy Director of Social Services and is responsible for advancing evidence-based practices, supporting program development, and supports oversight of Medi-Cal/CalAIM/Medicaid billable services. The Behavioral Health Director will provide group and individual training, consultation, data integrity checks and resolutions, and analysis of training needs. They will also support the implementation of state-wide initiatives, including outcome measurement strategies and reporting. Salary Range: $130,000-$140,000 Essential Functions • Provide clinical oversight and consultation for divisional programs offering behavioral health services (mental health and/or SUD)., • Support Divisional Social Services Directors in program activities, service delivery, development, and strategic planning., • Ensure compliance with regulatory and funder requirements, including Medi-Cal, CalAIM, and Medicaid billing standards., • Lead and coordinate divisional trainings on behavioral health best practices, compliance, and evidence-based interventions., • Provide group and individual training, user consultation, crisis intervention support, and analysis of training needs for staff and program leaders., • Conduct regular service and data integrity checks to ensure accuracy, compliance, and quality of clinical service delivery and documentation., • Monitor, evaluate, and report on clinical outcomes for behavioral health programs, ensuring alignment with regulatory standards and continuous improvement in service effectiveness., • Assist Divisional Social Services team with admin related duties as needed., • Support the implementation of state-wide initiatives, including outcome measurement strategies for all social service programs., • Conduct program reviews and quality assurance processes to maintain high standards of care., • Offer clinical supervision for specialty programs and/or clinical interns, ensuring adherence to licensure requirements., • Assist with program development and strategic planning for behavioral health services., • Maintain knowledge of community mental health and substance use resources for referral and collaboration., • Host regular meetings with program leadership to address clinical issues and promote person-centered care., • Collaborate with internal and external stakeholders to strengthen behavioral health service delivery., • Ensure all clinical services are provided by appropriately licensed professionals., • May require occasional evenings, weekends, and travel within the division., • Perform other duties as assigned. Working Conditions Must be able to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift to 25 lbs. Minimum Qualifications • Master’s degree or higher in Social Work, Marriage and Family Therapy, Professional Clinical Counseling, or Clinical Psychology., • Active LMFT, LCSW, or Licensed Clinical Psychologist credential., • Minimum two years post-licensure experience to supervise at the highest level., • At least five years of leadership experience in behavioral health settings., • Demonstrated experience with Medi-Cal/CalAIM/Medicaid billing and compliance., • Proven ability to supervise clinical staff and interns., • Experience in program development and strategic planning for behavioral health services. Skills, Knowledge & Abilities • Expertise in evidence-based interventions (e.g., CBT) and integrated care for co-occurring disorders., • Strong management, communication, and problem-solving skills., • Ability to lead trainings and facilitate staff development., • Proficiency in Microsoft Office and electronic health record systems., • Knowledge of regulatory requirements and quality assurance processes., • Ability to manage multiple priorities and meet deadlines., • Ability to work independently and as part of a team., • Ability to interact professionally and respectfully with participants and staff., • Strong organizational skills and attention to detail.

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Facilities Assistant is responsible for the care, cleanliness, functionality, and presentation of all Torrance Corps facilities and vehicles. This position ensures that the Corps campus remains safe, clean, welcoming, and operational for worship services, educational programming, music instruction, community activities, special events, and rental groups. The Facilities Assistant performs janitorial, custodial, light maintenance, facility setup, and event support functions for all Corps properties, including the Chapel, Crescendo Music School, Community Hall, classrooms, offices, outdoor areas, and fleet vehicles. The position also serves as the primary support person for facility setup and breakdown related to Corps programs, community events, and facility rentals. Essential Functions Facility Care & Janitorial Responsibilities • Maintain a clean, safe, sanitary, and welcoming environment throughout all Torrance Corps facilities., • Clean and maintain the Chapel, Crescendo Music School, Community Hall, classrooms, offices, restrooms, kitchen areas, hallways, and common spaces., • Sweep, mop, vacuum, dust, sanitize, and perform routine cleaning of assigned areas., • Replenish restroom and facility supplies as needed., • Clean windows, entryways, and high-visibility public areas to ensure an attractive appearance., • Remove trash and recycling and ensure proper disposal procedures are followed., • Monitor facilities for cleanliness and safety concerns and address issues promptly., • Perform periodic deep-cleaning projects, including floor care, carpet cleaning, pressure washing, and other custodial tasks., • Maintain custodial equipment and cleaning supply inventory., • Ensure compliance with safety standards and proper chemical handling procedures. Facility Maintenance Responsibilities • Perform routine inspections of buildings and grounds to identify maintenance needs., • Conduct minor repairs and preventative maintenance within skill level and training., • Report major repair needs and facility concerns to Corps leadership., • Assist in coordinating vendor access for repairs and maintenance projects., • Maintain exterior grounds including walkways, parking areas, entryways, and landscaped areas as assigned., • Monitor facility lighting and replace bulbs as needed., • Assist with seasonal facility preparation and special improvement projects. Event and Rental Support • Set-up and break-down tables, chairs, staging, equipment, and room layouts for Corps programs, worship services, meetings, classes, community activities, and special events., • Prepare facilities according to approved diagrams or event requirements., • Inspect rooms after and after events to ensure readiness and accountability., • Support facility rental groups by ensuring spaces are accessible, properly arranged, and restored following use., • Serve as on-site facility support during designated events and rental activities., • Coordinate with Corps staff regarding room setup needs and facility schedules. Vehicle Responsibilities • Maintain the cleanliness and appearance of Corps vehicles., • Conduct routine vehicle inspections and report maintenance concerns., • Ensure vehicles are fueled and ready for Corps ministry and program use., • Maintain vehicle cleaning and service records as assigned., • Assist with transportation support when needed and approved. Safety and Security • Assist in maintaining a safe and secure campus environment., • Report safety hazards, maintenance concerns, property damage, or security issues immediately., • Ensure facility access procedures and building security practices are followed., • Identify and report suspicious or inappropriate activity on Corps property., • Participate in emergency preparedness and safety procedures as directed. General Responsibilities • Support the mission and ministry of The Salvation Army., • Work cooperatively with staff, volunteers, program participants, rental groups, and community partners., • Attend staff meetings and training sessions as required., • Perform other duties as assigned by Corps Officers or designated supervisor. Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as brooms and floor cleaning equipment, and reach overhead. Ability to operate floor cleaning equipment, blower, lawn mower, and paint sprayer. Ability to lift up to 50 lbs. Minimum Qualifications • High School education or equivalent;, • Must be able to speak, read, and write in English, • Minimum one-year experience in housekeeping, facilities maintenance and/or grounds maintenance, • Able to work with minimum supervision;, • Flexibility of hours., • Valid California Driver's License with an acceptable driving record preferred. Skills, Knowledge, & Abilities • Knowledge of proper usage of cleaning chemicals as complying with Cal/OSHA regulations;, • Knowledge in property upkeep, maintenance

Job Description Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Corporate Engagement Volunteer Manager leads efforts to deepen donor engagement and strengthen corporate partnerships and volunteer programs through strategic communication and stewardship. This role develops and oversees a robust volunteer program across Southern California, aligning initiatives with The Salvation Army’s mission. Collaborating with senior leadership, the Manager drives key efforts to support fundraising, enhance corporate participation, and expand community impact. Salary Rate $75k - $85k Essential Functions • Strategic Volunteer Management:, • Develop and implement a volunteer program that aligns with divisional goals., • Assess and support volunteer needs across Corps and programs by creating detailed job descriptions for short-term and ongoing projects., • Establish a centralized process for volunteer recruitment, registration, background checks, placement, and evaluation., • Corporate Engagement, Echelon & Partnerships:, • Collaborate with corporate partners to create meaningful volunteer opportunities that align with their corporate social responsibility (CSR) goals., • Provide corporate partners with customized volunteer project support, including proposals, planning, and impact reporting., • Work alongside the Marketing and Communication team to promote volunteer opportunities and events, ensuring visibility through outreach materials and digital platforms., • Discuss any challenges related to volunteers with the LA Metro Coordinator and provide solutions to ensure a smooth experience., • Establish, develop, and facilitate an LA Metro Echelon Chapter, engaging young professionals in volunteerism and philanthropy., • Collaborate and partner with Orange County and San Diego regional office volunteer coordinators to ensure a cohesive volunteer strategy across regions., • Volunteer Training & Support:, • Provide ongoing training and orientation programs to ensure volunteers are prepared for their roles., • Serve as a resource to Corps and Programs, offering best practices for volunteer engagement and recruitment., • Volunteer Recognition & Retention:, • Develop a recognition program to celebrate milestones and enhance volunteer retention., • Implement feedback systems to regularly evaluate the volunteer experience and make improvements., • Data Management & Reporting:, • Maintain an organized volunteer database to track engagement metrics, including contact information, volunteer hours, and project involvement., • Generate quarterly reports to provide insights on volunteer engagement, impact, and key performance indicators., • Event Coordination:, • Support major Salvation Army events, including Thanksgiving and Christmas programs such as Toy and Joy, food drives, and community dinners., • Work with Corps and Programs to organize volunteers for high-impact events throughout the year as well as raise funds to support these efforts., • Identify 1 to 2 Corps to take the lead in management., • Collaboration & Leadership:, • Participate in and/or lead position-related meetings, providing input on strategic initiatives., • Attend and participate in staff and committee meetings as requested., • Represent The Salvation Army at appropriate public meetings with organizations, corporate representatives, and other community members as requested., • Give presentations and facility tours to corporate executives, service clubs, and other key stakeholders to promote The Salvation Army's mission and programs., • Collaborate with the Divisional Director of Corporate Engagement and other leadership to develop strategies for deeper volunteer and corporate involvement., • Work closely with the Director of Corporate Engagement, Divisional Director of Development, and Divisional Director of Human Resources to ensure divisional volunteer needs are addressed., • Finalize goal: As part of the manager’s responsibilities, this position will be assessed on achieving an annual corporate giving financial goal. Working Conditions • Must be in good physical health and mental health, capable of meeting the demands of the program., • Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis., • The ability to grasp, push, pull objects such as files, file cabinets drawers, and reach overhead., • Ability to operate telephone., • Ability to operate a desktop or laptop computer., • Ability to lift and carry up to 40 lbs., • Ability to access and produce information from a computer., • Ability to understand written information. Minimum Qualifications • Must have supervisory ability., • 3-5 years’ experience in volunteer program development and coordination., • Familiar with Word, Excel, Publisher, and/or other appropriate desktop applications., • Must have the ability to work and relate well with people., • Must be able to read, write and communicate in English., • Must be able to type 45 wpm., • Meet all health and safety regulations as defined by the Health Department as well as The Salvation Army., • The ability to work in a team environment yet is self-directed., • Must have a valid California Driver’s License., • Before hiring, submit a copy of DMV Driving Record with less than two (2) violations (moving or accident) in the last twelve months to be eligible for this position., • Before hiring must pass Fleet Safety Test of The Salvation Army. Must pass test to be hired for this position., • Certification by and participation in The Salvation Army’s Fleet Safety Program on an annual basis., • May not obtain more than two (2) violations (moving or accidents) in one year., • Salvation Army Fleet Safety Policy dictates that persons no longer meeting the qualifications of this position, if more than two (2) violations in a 12-month period accrue to their DMV Driving Record, employee will be required to attend traffic school at their expense or termination will be required. Skills, Knowledge & Abilities • Microsoft Word and Excel required., • Microsoft PowerPoint, helpful., • Lotus Notes, helpful., • Working knowledge of integrated database applications and ability to use new software programs with basic training.