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Job DescriptionEmployment Law Associate Attorney Employment Law Associate Attorney Position Overview We are seeking a knowledgeable and dedicated Associate Attorney to join our employment practice group in Boston. The successful candidate will provide expert legal counsel on a variety of employment law matters, representing clients in litigation and helping them navigate complex employment issues. If you have 4+ years of experience in employment law and are to join a team with opportunity for growth, we want to hear from you! Key Responsibilities • Draft and review employee handbooks and policies to ensure compliance with employment laws., • Represent clients in employment-related litigation, including discrimination, wrongful termination, and wage and hour disputes., • Provide legal advice and counseling to clients on employment law matters, including breach of contract and retaliation claims., • Conduct legal research and prepare legal documents, including pleadings and discovery materials., • Assist in the development and implementation of employee training programs on employment law topics., • Juris Doctor (JD), • Active license to practice in MA- license in RI is a plus!, • 4+ years of experience in employment law, with a focus on litigation., • Strong understanding of employment regulations and labor laws., • Excellent research, writing, and analytical skills. Medical insurance Dental insurance 401(k) matching Paid maternity leave Paid paternity leave Disability insurance • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/16/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job Description Job Summary Under the direction of the Operations Manager, and maintaining the confidentiality of the Credit Union's member's information, provide a wide range of support to Members and the Credit Union by processing of ACH, Debit Cards, Transaction Processing, Share Draft Processing, IRAs, Member Account Maintenance, Electronic Banking and other functions that may be assigned. Specialists may be assigned a primary activity, but need the knowledge, skills, and training to perform all functions. All responsibilities are to be performed in compliance with TCU standard operating procedures, TCU policies, applicable state and Federal regulations and applicable state and federal law, as well as according to TCU's Core Values and Performance Standards. Essential Responsibilities ACH Conduct ACH processing daily: ensure accuracy and verify receipt of incoming ACH files, ACH returns and reversal requests, and business client ACH files, balance collection and distribution of files, record and verify settlement dates, file totals to transmittals to ensure proper posting,. Submit, verify and log all daily scheduled jobs. Process and handle exception reports, Government Reclamations and Death notices. Reconcile GL accounts for ACH processing and generate corrections to internal GL and deposit clearing accounts as indicated by the reconciliations. Plastic Card (ATM/debit/credit card) Order, reorder and maintain, hot card and pins. Handle all ATM transaction matters including card maintenance and disputes. Process disputes and chargebacks; monitor accounts for unusual activity and resolve member issues for debit and credit cards. Review VISA CAMS alerts and recommend reissuing versus monitoring cards; facilitate large card reissues. IRA Maintain all IRA membership accounts for accuracy and completeness of year-end IRS tax reporting, process IRA death claims in a timely manner, administer the IRA program including the processing of new accounts, rollovers and withdrawals. Updates the IRA direct system with the core system to ensure accurate reporting. Account Activity & Maintenance Review, confirm and/or process share drafts, stop payments, Remote Mobile Deposits, Shared Branching transactions, online new account opening, death claims, levies, garnishments and bankruptcy requests, maturity CD requests, daily reports; and settlements as delegated by the Deposit Operations Manager. Provide Trust account and Ecommerce support Process daily reports and settlements as delegated by the Deposit Operations Manager Process and file daily account maintenance requests; maintain address change reports and returned mail logs. Process levies, garnishments and bankruptcy requests; maturity CD requests; daily reports and settlements as delegated by the Deposit Operations Manager. Provide overrides and provide support to Staff related to Deposit Operations. Monitor new account documents and handle account exceptions per the Customer Identification Program (CIP). Report discrepancies immediately to the Deposit Operations Manager and assist in clearing discrepancies. Report closures, account abuse, and fraud to account verification companies. Verify, process and release wires. Input Next Day Payments into Eascorp for payment processing. Other Assists members with questions regarding the Credit Union's home banking system. Complete Verification of Deposit forms as needed. Attend monthly department meetings to ensure open communications of current issues and continued training in regulatory changes or new business products. Provide back up to all other Deposit Operations Specialists. Assists with the processing of the daily incoming mail. Maintain supplies by checking stock to determine inventory levels; expediting orders and stocking items. Timely completion of own performance evaluation/ and review and submission of supervised employees' evaluations. Other duties related to TCU's operations or mission as assigned. Required Experience & Skills • A minimum of 1 year related experience in Credit Union Retail Operations, • Proficiency with Microsoft Office, or software, applications, and progress toward proficiency in SaaS currently used by TCU and assigned to this position, • Can perform responsibilities accurately and timely with moderate and reasonable supervision, with minimal reminders and corrections, • Evident habits of organized workspace and materials, and detail-orientation, • Clear, friendly, tactful and effective written and oral communication, • Critical thinking to evaluate sources of information and draw conclusions Required Education, Training, Certifications or Licensing • High School diploma, GED or foreign country equivalent, • Certification and credentials from attending vendor IRA training for IRA'S. Train and keep up to date on all regulation changes., • Continuing on-site and remote training on compliance and best practices. Physical Requirements The requirements below represent those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the Essential Responsibilities and meet these Physical Requirements. • Sit or stand for long periods of time, walk, talk and hear, • lift and/or move up to twenty pounds, • communicate orally, both over the phone and face-to-face, with members and vendors. view a computer monitor and use an alpha-numeric keyboard, • vision abilities required by this job include close vision, distance vision and color vision. Equal Employment Opportunity and Non-discrimination Job Posted by ApplicantPro

Job DescriptionPosition Title: M&A Litigation Associate Location: Multiple Locations Salary Range: $250,000-$325,000 Employment Type: Full TimeAbout the Opportunity Top lawyers from around the world have joined us laterally, attracted to our intellectual energy and entrepreneurial freedom. Your colleagues will include a wide-ranging group of leading practitioners recognized by groups such as Chambers & Partners, The Best Lawyers in America, Legal 500, Law360, Benchmark Litigation, and Turnarounds & Workouts. Seeking a highly qualified 3rd – 5th year associate to join the M&A and Private Equity Litigation group. The ideal candidate has experience with GAAP, auditing private or public financial statements, and high-stakes disputes.The position offers career growth and working directly with senior members of the group and expert witnesses on matters involving indemnification claims, fraud claims, earn-out disputes, and a variety of significant portfolio company litigation.Candidate Requirements • A J.D. and CPA license are required. Candidates without a CPA license will not be considered.

Job Description Are you a seasoned scheduling professional looking for your next challenge? Our Client, a top-tier General Contractor, is seeking a Senior Scheduler to join their dynamic team. If you have a strong background in construction scheduling and expertise in Primavera P6, this is your chance to play a critical role in high-impact projects across the New England Region. This position is a Boston Office based role which may require travel to help assist in supporting several Academic, Life Science and Higher Education projects in Central MA. Active projects are in Worcester and Amherst. Why Join Us? Work on municipal and state projects with complex scheduling requirements Contribute to high-profile construction claims and Time Impact Analyses (TIA) Competitive compensation package with a relocation package available Travel opportunities within the New England region Be part of a company that values expertise and career growth What You’ll Do: • Develop, manage, and maintain project schedules using Primavera P6, • Ensure compliance with contractual scheduling requirements for municipal and state projects, • Track and analyze RFIs and Change Order Requests in monthly progress updates, • Conduct impact analysis due to project changes and support construction claims development, • Prepare Time Impact Analyses (TIA) for Requests for Equitable Adjustments (REAs), • Present findings and scheduling reports to internal and external stakeholdersWhat You Bring:, • 8+ years of scheduling experience in the construction industry, specifically with a General Contractor, • Expert-level proficiency in Primavera P6, • Strong understanding of construction claims and entitlement processes, • Exceptional analytical and presentation skills

Job Description Job Title: Medical Record Billing Compliance Auditor Physician Educator Employer: Healthforce, Inc., a healthcare administrative services consulting firm, since 2015. Location: Primarily On-Site at Lemuel Shattuck Hospital, Jamaica Plain, Massachusetts (Massachusetts Department of Public Health Facility) with some remote work flexibility. Job Description: We are seeking a Nationally Certified Medical Coder with a minimum of three years of experience as a Medical Record Billing Compliance Auditor and Medical Record Billing Compliance Physician Educator. The successful applicant will play a crucial role in ensuring the accuracy and compliance of our professional and facility billing claims. This position will primarily involve on-site work at Lemuel Shattuck Hospital in Jamaica Plain, MA, with some remote work flexibility. Key Responsibilities: • Perform comprehensive audits of professional and facility billing claims to ensure accuracy, compliance with coding guidelines, and regulatory requirements., • Identify potential areas of non-compliance and recommend corrective actions., • Develop and deliver educational sessions to physicians and hospital staff on medical record documentation, coding, and compliance best practices., • Serve as a resource for physicians and staff regarding coding and billing inquiries., • Stay current with changes in coding regulations, healthcare compliance, and industry best practices., • Must have: Nationally Certified Medical Coder (e.g., CPC, CCS, CCS-P)., • Three years of experience as a Medical Record Billing Compliance Auditor preferred., • Proven experience as a Medical Billing Compliance Physician Educator., • Strong understanding of professional billing, auditing, and education principles., • In-depth knowledge of medical coding guidelines (e.g., ICD-10-CM, CPT, HCPCS)., • Familiarity with state and federal healthcare regulations and compliance standards., • Excellent analytical, problem-solving, and communication skills., • Ability to work independently and collaboratively within a healthcare team., • Healthforce, Inc. offers an attractive salary and comprehensive benefits package, commensurate with experience and qualifications.Company DescriptionHealthforce, Inc., is a healthcare administrative consulting firm with a focus on revenue integrity through regulatory compliance, coding and billing guidance. Healthforce’s mission is to provide the appropriate mix of skilled business analysts, auditors and coders, equipped with affordable and flexible software for customized support, to assist client practices and facilities to reach the highest level of revenue integrity: optimal and compliantly collected revenue from accurately reported medical services that is beyond retraction by third-party payers, claim reviewers and recovery audit contractors.Healthforce, Inc., is a healthcare administrative consulting firm with a focus on revenue integrity through regulatory compliance, coding and billing guidance. Healthforce’s mission is to provide the appropriate mix of skilled business analysts, auditors and coders, equipped with affordable and flexible software for customized support, to assist client practices and facilities to reach the highest level of revenue integrity: optimal and compliantly collected revenue from accurately reported medical services that is beyond retraction by third-party payers, claim reviewers and recovery audit contractors.

Job Description RELOCATION PACKAGE AVAILABLE GREAT SALARY & BENEFITS Job Description Summary: Develop pre-construction and construction job schedules to maintain timely and profitable job completion. Job Description: • Assist with developing scheduling department procedures, • Update and monitor the quality of project team schedule updates, • Lead the development of bid / proposal/ project schedules and subcontractor schedules with project teams, self-perform, and trade partners, • Develop schedule detail, perform preconstruction and construction schedule updates, • Prepare and analyze as built schedules, • Prepare and oversee month end schedule reports and narratives, • Flag scheduling risks and communicate risks with Teams, • Perform delay and productivity analysis to calculate costs, write entitlement narratives, etc., for change orders and claims, • Assist in mediation preparation and trade contractor negotiations, • Assist project teams with measures recommendation regarding preserving rights for changes and claims, • Perform and oversee with P6 database management, activity coding, cost, and resource loading in P6 schedules, • Perform P6 and hands-on schedule trainings, • Prepare and communicate weekly KPIs for Project and Self-Perform Teams, • Assist with reporting scheduling metrics, status, and project health to Project & Division management, • Uses knowledge of financial management systems, contract and notice requirements to support teams with scheduling, • Complete other responsibilities as assigned Minimum Requirements or Experience Requirements • Engineering, Construction Management, or Architectural degree, or equivalent, • 5 years of construction experience including 5 years scheduling experience, or equivalent combination of education and experience, • Demonstrated experience with construction-related scheduling Critical Path Method, • Working knowledge of construction methods and processes, • Knowledge of financial management systems and construction cost accounting, • Knowledge of contract requirements and notice requirements, • Understands job cost information, • Able to read and understand plans and specifications, • Proficiency with P6, MS Project, Bluebeam, and Microsoft Suite, • Working knowledge of virtual construction technology systems

Job Description Job Title: Medical Claims Auditor - RN Auditor Location: Massachusetts – 90% Remote Job Type: 1 Year Contract - Potential for Perm Hire Hours: 40 hours per week Start Date: December 1, 2025 Job Description We are seeking a qualified Auditor with healthcare experience to support Program Integrity activities for a state healthcare program. This role focuses on conducting both desk and onsite audits of healthcare providers to ensure compliance with contractual standards and regulatory requirements. Responsibilities • Conduct audits (onsite and desk-based) of healthcare providers in alignment with state program guidelines, • Travel locally as required to perform onsite audits (1-4 times per month), • Evaluate claims and provider documentation for compliance and accuracy, • Collaborate with internal audit teams and leadership to maintain audit quality standards, • Document findings and present audit outcomes clearly and effectively, • Use Microsoft Office tools to manage reports, track audits, and communicate outcomes, • 3–5 years of experience in auditing, compliance, or claims analysis within a healthcare setting, • Proficiency in Microsoft Office (Word, Excel, Outlook, etc.), • Ability to travel locally as needed, • Strong analytical, organizational, and communication skills, • RN (Registered Nurse), • Experience with MMQ/MDS assessments, • Background in claims and coding audits, • Rounds: 2 If you meet the qualifications and are interested in this opportunity, please submit your resume and a brief cover letter detailing your relevant experience.

Job Description Lateral Partner - Litigation Location: Boston, MA Job Type: Full-time About the Role: Our client, a respected full-service law firm based in Boston, is actively seeking an experienced Lateral Partner to join their growing litigation practice. This is an outstanding opportunity for a seasoned litigation attorney or current partner with a portable book of business (flexible on size) who is looking to join a collaborative and well-established firm. The firm currently has a variety of active litigation matters-estimated at $200K+ in value-in areas such as business litigation, real estate disputes, zoning issues, commercial contracts, and personal injury claims. The incoming partner will have the opportunity to contribute to these matters while continuing to grow their own book. Key Responsibilities: · Handle a broad range of litigation matters independently and collaboratively. · Integrate into ongoing litigation projects generated by the firm's partners. · Maintain and grow a personal book of business with firm support. · Collaborate closely with other partners and take direction as needed from matter originators. · Provide top-tier legal service and strategic advice to clients. Practice Areas May Include: · Commercial & Business Litigation · Real Estate & Land Use Litigation · Zoning Disputes · Contractual Disputes · Personal Injury Matters Qualifications: · Juris Doctor (JD) degree and admission to the Massachusetts Bar in good standing. · Minimum of 8 years of litigation experience. · Demonstrated ability to manage and resolve complex litigation matters. · A portable book of business of atleast $200K is required (firm is flexible on size for the right candidate). · Strong interpersonal and client relationship skills. · Ability to thrive in a collaborative, fast-paced legal environment. Work Environment: Full-time, in-office role based in Boston, MA. Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Job Description* Competitive Bonus structure, Unlimited PTO, Paralegal dedicated to support you, Remote, Hybrid or Onsite This Jobot Job is hosted by: Katie Whittington Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $90,000 - $150,000 per year A bit about us: We are looking for a Residential Real Estate Attorney to join our growing team! Why join us? Competitive Compensation Job Details Job Details: We are seeking a highly motivated and experienced Permanent Residential Real Estate Attorney to join our dynamic team. This position requires a professional who is confident, detail-oriented, and can work independently in a fast-paced environment. The ideal candidate will have a strong background in real estate law and will be responsible for handling all legal matters related to residential real estate transactions. This includes preparing and reviewing legal documents, providing legal advice to real estate agents and their clients, leading educational classes, reviewing land records and assisting in resolving any title claims. Responsibilities: 1. Prepare and review deeds, contracts, powers of attorney, trust documents, title abstract reports, and any other legal documents relevant to settlements., 2. Provide legal advice to real estate agents and their clients, while representing our Title company., 3. Lead and teach educational classes relevant to real estate to enhance the knowledge and skills of our team and clients., 4. Review land records and chain-of-title to ensure clear title and resolve any discrepancies., 5. Assist in resolving any title claims and other legal disputes related to real estate transactions., 6. Handle all aspects of residential real estate transactions from start to finish, including negotiation, drafting, and execution of contracts and deeds., 7. Stay updated with the latest legal developments and trends in the real estate industry. Qualifications: 1. Juris Doctorate from an accredited law school., 2. Admission to the Massachusetts Bar., 3. Minimum of 5 years of experience in residential real estate law, with a focus on title and real estate settlement., 4. Proven experience in preparing and reviewing legal documents related to real estate transactions., 5. Strong knowledge of land records and chain-of-title., 6. Excellent negotiation, communication, and interpersonal skills., 7. Ability to handle multiple tasks and meet deadlines in a fast-paced environment., 8. Proficiency in legal research and ability to provide sound legal advice., 9. Experience in teaching or leading educational classes is a plus., 10. High level of integrity and professional accountability. This is an exciting opportunity for a seasoned Residential Real Estate Attorney who is looking to make a significant impact in a growing company. If you meet the qualifications and are ready to take your career to the next level, we encourage you to apply. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Job DescriptionRESPONSIBILITIES: -Design and implement the architecture for a centralized knowledge base and data analytics platform -Define data schemas for internal domains, including Claims Audit, ECRA pool, Reinsurance, Legal Bill Audit, Quantitative Services, and SIMS data -Evaluate and apply legal constraints on data use; implement privacy-preserving data transformation strategies -Lead selection or customization of data storage and processing technologies (cloud/on-prem hybrid) -Assess current data assets and identify opportunities for standardization, deduplication, and cross-functional integration. -Design ETL (Extract, Transform, Load) /ELT (Extract, Load, Transform) pipelines to integrate structured, semi-structured, and unstructured data -Collaborate with internal teams to ensure technical readiness and knowledge transfer -Integrate public datasets and third-party data to enrich internal analytics capabilities -Establish data governance protocols and documentation standards -Support data visualization and reporting architecture to democratize data access internally -Collaborate with legal and compliance teams to develop frameworks for compliant data use and access controls. -Strong knowledge of data security best practices -Experience with data loss protection tools and controls -Mentor and upskill the internal analytics team to ensure knowledge transfer and long-term sustainability of the platform.Design Architecture, Digital Files, File Boxes, Legal Documentation, AEM Architect

Job Description Seeks Director of Property and Real Estate Services About ABCD Action for Boston Community Development ("ABCD") is a nonprofit human services organization that each year impacts 100,000 residents with the tools and resources needed to transition from poverty to stability and from stability to success. To fulfill this purpose, ABCD uses a comprehensive approach, through its local neighborhood based services center network to systematically address the range of barriers faced by households in poverty, from day-to-day crises to longterm needs for jobs and education. As one of the nation's largest members of the Community Action Network created with the passage of the Economic Opportunity Act in 1964, highlights of ABCD's work include: • Health - ABCD's Health Services Department keeps residents and communities healthy through public health and wellness programs, including Title X family planning. Through its community provider network, tens of thousands of people in Greater Boston and beyond access sexual reproductive health services each year., • Children's Services - ABCD's children services begin before babies are born through its national Head Start program. Programs range from teaching to health screenings to family supports which aim to help caregivers find time to work or go to school and build a better life., • Energy - ABCD offers many heating and energy services to income eligible residents of Boston, Brookline, Newton and the Mystic Valley cities and towns of Malden, Medford, Everett, Melrose, Stoneham, Winchester, and Woburn. ABCD helps residents stay warm in winter, cool in summer, and even assist residents go green!, • Workforce Development - ABCD offers educational and career training programs to help people achieve their employment and career goals. Whether clients want to pursue a career in early childcare, financial services, healthcare, information technology, the restaurant industry, or several other fields, ABCD likely has a pathway to pursue. ABCD has a staff of 850 and an annual operating budget of approximately $325 million. Position Overview Reporting directly to the Vice President of Administration, the Director of Property and Real Estate Services ("Director") oversees ABCD's mix of 40 owned and leased properties throughout Boston and the Mystic Valley. Leading a skilled team of 7 individuals responsible for all property-related services, core responsibilities include upkeep of owned properties; management of internal property services team and external property management companies; coordination of subcontractor activities; building emergency resolution; and oversight of landlord relationships, asset acquisitions, and occupancy. Specific Responsibilities Strategic Leadership and Relationship Management • Design, implement, and refine organizational systems and processes, working effectively across departments and with outside partners and vendors to manage ABCD's properties., • Participate actively in annual and long-term budget planning by providing insights and projections related to technical and construction projects for existing and new assets., • Identify potential building and/or rehab sites for possible agency program use., • Collaborate with program staff and the properties team to nurture relationships with landlords, follow-up on property management issues and landlord concerns, and mobilize appropriate resources. Property Management and Oversight • Oversee day-to-day management of the agency's leased and owned properties either directly or through third party property managers., • Plan, implement, and oversee the administration of physical improvement projects at ABCD sites., • Serve as an expert resource with all ABCD departments and other neighborhood staff to identify applicable property related needs, including lease negotiation, site searches, and physical improvements., • Respond to property-related emergencies as needed; it is expected that off-hours emergencies would be rare, and the majority would be handled by phone., • Collaborate with property team to conduct the initial, annual, and special inspections of spaces according to city, state, and federal standards. Leasing, Compliance, and Reporting • Ensure the quality of and compliance with systems to track and report regularly on property acquisition, property turnover, property readiness, occupancy, insurance claims, and maintenance issues., • Secure various licenses, permits, zoning variances, inspections, etc. for ABCD sites with appropriate regulatory entities., • Ensure timely lease renewal of all units; track lease dates and follow through on all aspects of the renewals., • Interface with the finance team to support rent invoicing and client payments. Staff Management • Manage, review, and mentor the ABCD's Property Services team including the maintenance team, property management staff, and departmental administrative support;, • Set comprehensive goals for performance and growth for employees within the Director's areas of responsibility., • Oversee training of staff on property-related matters, ensuring compliance with agency policies. Other Responsibilities • Collaborate with Planning and Grants staff to obtain funding for capital and other real estate-related expenditures., • Perform other related duties as assigned. Profile of the Ideal Candidate Credentials: • A minimum of ten years of experience in community development, housing, property management, facilities services, and/or real estate., • Bachelor's degree in business management or a related field or equivalent experience., • Valid driver's license required. Skills and Qualities: Strategic Asset Management • Able marry day-to-day operations with a long-term vision, creating one-, three-, and five-year outlooks for the real estate portfolio., • Skilled at developing and implementing an asset management strategy for both owned and rented properties with a focus on capacity, utilization, and asset quality and performance., • Experience in creating budgets and utilizing the financial tools associated with real estate and property management., • Knowledge of city, state and federal building codes and related regulations as well as with banking rehabilitation financing packages., • Experienced in contracts and project management., • Some background in energy conservation techniques would be advantageous. Operational Excellence & Systems Improvement • Strong planning and organizational skills, with the ability to work well with managers, peers, direct reports, and internal and external partners., • Strong day-to-day planning and operations skills, with the desire to provide hands-on assistance., • Process-oriented mindset with the ability to evaluate, improve, and document workflows., • Commitment to and skilled at moving ABCD toward technology-driven systems to improve the real estate department's efficiency, effectiveness, management, and reporting. Collaborative Leadership • Proven leadership and management skills with the ability to form mutually beneficial relationships with internal and external parties, such as management companies, city, state, and federal officials, and landlords, to advance ABCD's real estate goals., • Ability to understand the needs of renters and the community served by ABCD and to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds., • Exhibit strong communication skills, both oral and written, to build and sustain trust and maintain open and honest communications., • Effective and experienced staff leader who understands the abilities of each team member so the team can collectively maximize its contributions., • Able to manage expectations vertically and horizontally and to set boundaries when needed., • Skilled at rapport development with diverse personalities, comfort working with consultants and managing external vendors, and able to play well in the "sandbox" with others. Compensation and Benefits: This is a full-time, salaried, exempt position with a starting salary range of $120,000 to $140,000 commensurate with experience and qualifications. ABCD also offers a highly comprehensive and generous benefits package which includes health insurance (80% paid by ABCD), dental, group life and disability, 403b plan with extremely generous employer contribution, and significant paid time off. This on-site position is housed at ABCD's headquarters on Tremont Street in Boston. Additional Information and Application Process At ABCD, employees are as diverse as the individuals and families served. ABCD staff are community advocates, educators, students, mentors, volunteers, and businesspeople. At ABCD, your passion can influence those around you. It inspires, motivates, and drives staff, shaping the way they work and creating positive change in lives both in communities and at the agency. ABCD is the organization it is because of the people who believe in its mission, and for nearly 60 years, ABCD has continued its practice of developing innovative and successful programs. Many ABCD employees have started at the agency as volunteers or interns or landed their first job out of school. And many stay for five, ten or more years because ABCD recognizes talent and dedication, and it does its best to cultivate its staff. ABCD is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. To apply, candidates must include a resume and a cover letter, both in PDF format, which describe how qualifications and experience match the needs and mission of ABCD. A background check will be required of finalists. Applications will be accepted until the position is filled. Upload required documents to: . This executive search is being conducted by Eos Transition Partners consultant, John Tarvin. All submissions will be acknowledged and are confidential, and any questions can be submitted to John at: .

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Principal Software Engineer to join our athenaCollector team. In athenaCollector we build technology solutions that helps patients to make payments using various payment modes. This Collector team is implementing the PCI compliant Credit Card payment collection, cheque or ACH modes of payment and brings financial visibility of health care services. You are a principal developer with extensive experience in designing and building full stack enterprise applications, preferably in public and private cloud environment. You are an excellent communicator and nimble learner who embraces the challenges and complexity of working in the healthcare or payment space. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This Zone is committed building new and exciting capabilities to improve how we help health practices collect the right patient insurance, understand eligibility benefits, improve cost transparency, drive effective billing workflows, and offer flexible payment solutions. This team is focused on making the billing and payment process simple, transparent, and flexible for both healthcare practices and their patients. Job Responsibilities • Produce accurate, unambiguous technical design specifications with the appropriate. detail. Lead design and development on an agile team of Engineers, a Scrum Master, a Product Owner, and Experience Designer., • Collaborate, mentor, and advise team members to promote productivity and effectiveness; share business and technical insights with the broader engineering and product organization., • Develop knowledge to act as a domain expert. Take ownership of what the team builds and oversee efforts across the team to ensure completion. Typical Qualifications • 10+ years of experience with significant software engineering skills and computer science experience., • Bachelor’s Degree or equivalent., • Hands-on experience with Java based technologies and ReactJS / Angular, JavaScript is very desirable., • Knowledge of Linux, SQL, RESTful API, AWS (EC2, Docker, Kubernetes) and broad technologies. About athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our company culture might be our best feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at ___ for assistance.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Software Engineer to join our athenaCollector team. In athenaCollector we build technology solutions that automate (RCM) Revenue Cycle Management. This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This team focuses on providing both clients and athena teams with the right features/tools to minimize cash flow delays and operational costs, increase scalability and help clients maximize the value they get from athenaOne. Job Responsibilities * Design and develop code on an Agile team of Engineers, a Scrum Master, a Product Owner, and an Experience Designer. * Collaborate inclusively with cross-functional team members to promote productivity and effectiveness; take ownership of what you build and coordinate efforts across the teams to ensure the team completes its objectives. * Develop knowledge to act as a domain expert; share business and technical insights with the broader engineering and product organization. Typical Qualifications * 2 years of engineering experience in a product development organization. * Bachelor’s Degree or equivalent experience. * Proficient in at least one modern programming language; relational databases, with modern UI frameworks helpful. * Agile experience or CI/CD concepts is helpful. * Knowledge of Unix/Linux, SQL, RESTful API, AWS, and broad technologies all are helpful. * Hands-on experience in Java based technologies and React Native APIs, ReactJS, JavaScript or ECMAScript (OOJS) and JSX, are very desirable. * Prior experience with Spring Boot framework, PostgreSQL, AWS EC2, Docker, Kubernetes, Kafka, Terraform or similar technology is desirable. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Job Description Resolute Management, Inc. is a Third-Party Administrator hired by clients to handle complex environmental, asbestos, and/or latent type insurance claims. We are proud to be an affiliate of the Berkshire Hathaway group of insurance companies and we believe our structure allows our employees to experience the benefits of a large company with a friendly, small company atmosphere. Our headquarters are located in Boston, MA, and we have additional offices located in Chicago, Philadelphia, and Stamford, CT. POSITION SUMMARY: Responsible for accounts payable and receivable check processing, daily financial tasks, processing payments and invoices, reconciling accounts, maintaining financial records, supporting month/quarter/year-end close process, assisting with audit preparations, and providing administrative support. Specific responsibilities include reconciling void and stop pay transactions, preparing journal entries for payment batches and refunds, and ensuring accuracy in data entry. DUTIES: • Accounts payable: Process and track vendor invoices, secure payment approvals, and prepare checks or electronic payment requests., • Accounts receivable: Create and send invoices to clients, track incoming payments., • Account reconciliation: Compare payments and other financial records with the general ledger to verify accuracy and identify discrepancies., • Financial reporting: Support the accounting team in preparing financial documents including monthly or quarterly reports., • Auditing assistance: Compile data and prepare necessary documents to assist with internal and external audits., • Data entry into various Claims and Accounting Systems., • Provide timely responses to Direct Claims and Client inquiries., • Associate’s degree required; Bachelor’s degree preferred., • At least one year of experience in financial services industry, 2+ years preferred., • MS Office Suite including Outlook and TEAMS; Excel experience including formatting, sorting, filters, pivot tables, lookup functions, basic math formulas, comfort manipulating financial data and preparing simple reports., • Attention to detail, ability to ensure accuracy and spot financial discrepancies., • Ability to work independently in a fast-paced environment, multi-task and prioritize assignments to meet deadlines., • Excellent administrative, organizational, and interpersonal skills, • Solid communication skills, both verbal and written. Job Type: Full-time

Job Description This is a fully remote opportunity Gradient AI: Gradient AI is revolutionizing Group Health and P&C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry's largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team. About the Role: We are looking for an energetic and passionate Senior Sales Development Representative who wants to break into the enterprise software space and continue their career in sales! In this role, you will work closely with our enterprise sales executives & marketing team to drive new opportunities through outbound efforts and learn from some of the best. As an SDR, you will use your business acumen to identify how Gradient AI could be a value add to potential customers. How you will make an impact: • Develop and manage high-volume prospecting through cold calls, emails, and other channels, • Partner closely with sales executives and marketing to develop and implement creative outreach strategies for your inbound leads, • Meet or exceed monthly, quarterly, and annual performance targets, • Bachelor's degree; 2+ years' experience in a business development/lead generation position, • Ability to generate cold and warm leads, • Experience working within the health insurance space is a plus, • Strong written and verbal communication skills; self-starter and team player with the ability to thrive in a fast-paced environment, • The drive to meet and exceed measurable performance goals, • A fun, team-oriented startup culture., • Generous stock options - we all get to own a piece of what we're building., • Unlimited vacation days., • Flexible schedule that supports working from home., • Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more.

Job Description Globe seeks an entry-level sales representative to join its team. Representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and assist them in selecting the best plan to meet their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players. Job Requirements: • Reach out to individuals who have requested more information on the benefits offered, • Schedule Zoom meetings with clients, • Customize new benefit plans and adjust existing plans to fit the current needs of each client, • Establish and maintain relationships with existing and new clients, • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments, • Provide attentive customer service and any necessary administrative support in response to individuals' needs, • Respond to and resolve client questions and concerns regarding their benefits, • Medical (BlueCross BlueShield), • Dental, Vision, and Hearing insurance, • Company stock options offered, • Retirement benefits from renewal income, • Comprehensive paid training program, • Monthly performance-based bonuses, • Weekly pay with a competitive commission structure, on average, $58,000 to $65,000 in the first year, • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)

The role does not handle Construction Defect losses. Construction Liability or Commercial General Liability claims experience preferred.

SUMMARY: The Payment Integrity / Special Investigation Unit (PI/SIU) Specialist is responsible for managing the audit functions across all lines of business as well as all fraud, waste and abuse (FWA) activities for HNE. The PI/SIU Specialist is responsible for developing, executing and overseeing a comprehensive risk based audit & FWA plan with the objectives of detecting, investigating, preventing and resolving (through prosecution or otherwise if necessary) cases of health care fraud, waste and abuse; auditing daily operational activities, safeguards, processes and procedures to validate they are functioning properly. The role will be responsible for implementing policies that meet or exceed government requirements; to minimize financial, legal and customer service risk exposures. This individual must be able to effectively present information and establish clear understanding and buy-in. ESSENTIAL FUNCTIONS: Audit 50% • Participate in configuration design review sessions, and evaluate level of complexity and identify potential exposure in contract/configuration set-up., • Audit complex hospital and provider contracts compared to claim payment system in order to confirm appropriate configuration including but not limited to; audit for correct claim coding, validation of billed services, consistent application of payment rules, • Identify opportunities for the establishment of audit activities in support of HNE's critical business functions and coordinate audit activities with other departments, • Provide feedback and process improvement recommendations to appropriate health plan operation departments and participate in workgroups/committee meetings and process improvement solutions as required., • Coordinate corrections with claims and membership areas., • Communicate information, observations and findings to other departments in order to prevent inappropriate payment of claims., • Communicate and coordinate reviews with physician office staff and distribute correspondence related to the review. Assess review data to determine areas of improvement for follow up physician training and communication., • Maintain continuous accurate and complete documentation for department specific, ongoing, and situational audits and recommend revisions/improvements to audit functions, • Perform audits on-site, electronically or in the field. Payment Integrity 20% • Research, interpret and provide clear direction to the stakeholder departments on new and changing code requirements, covered and non-covered determinations and payment schedules and provide fact-based recommendations., • Provide leadership and collaborate on internal and external audits., • Develop financial models and tools, including cost-benefit analysis, claims trend analysis. SIU / FWA - Detection and Prevention 30% • Develop and perform a comprehensive FWA monitoring program for government programs (Medicare and Medicaid), • Investigates cases of known, reported or suspected fraud, waste and abuse, • Gather, analyze, evaluate facts and evidence and draw sound conclusions, • Determine whether fraud (intent) or abuse (without defined intent) was the outcome utilizing sound conclusions, • Assist with identifying opportunities for improvement and correction actions designed to strengthen internal controls, correct underlying problems that may result in fraud, waste or abuse and prevent further misconduct, • Assist with oversight of auditing services from outside vendors and HNE business partners., • Manage and investigate incidents/leads as assigned related to areas of regulatory, compliance, fraud, waste and abuse and violation of policy and procedure. Report issues to Compliance Manager and Director of Payment Integrity/SIU, • Develop reporting for FWA and compliance activities Related Responsibilities • Stays abreast of current coding issues and changes, reviews medical coding trends and identifies potential training needs., • Ensure compliance with regulatory requirements and standards. Understand regulatory environment and ensure contractual compliance with federal and state requirements (Medicare, Medicaid). MINIMUM REQUIREMENTS: Bachelor's degree in Business, Healthcare Administration or related field with more than 3 years claims auditing experience; or more than 3 years experience in Fraud, Waste & Abuse preferably in an HMO or MCO; or an equivalent combination of education and experience. • Experience in Medicare compliance, • CPC and or CPC-H certification preferred, • CPMA certification preferred, • Understanding of Commercial insurance business practices and government health insurance products (Medicare& Medicaid)., • Proficiency with healthcare coding (CPT/HCPCS, ICD-9 and ICD-10 & Revenue Codes), • Working knowledge and experience in cross-functional business segments and their integrated influences and relationships, • Highly effective research, writing, and communication skills, • Skilled with Microsoft Office Suite (Access, Word, Excel, PowerPoint), • Good problem solving skills, • Excellent organizational skill, • Strong attention to detail, • Excellent critical thinking, and analysis skills, • Ability to understand and interpret government health insurance laws and regulations, • Ability to present an unpopular opinion, • Ability to work well independently or with others

PLEASE NOTE - Only W2 Applicants who are U.S. Citizen or Green Card Holder can be considered for this position. No C2C. This is a contract assignment. No third party referrals will be considered We are seeking a hands-on, certified expert Data Architect with deep specialization in population health data and value-based performance management (VBPM), particularly within the EPIC ecosystem. The ideal candidate will have a strong background in data architecture, healthcare data modeling, and reporting, with a keen understanding of patient care, engagement, care coordination, and value-based care and risk-sharing models. Key Responsibilities: • Lead the architectural design and integration of population health and EPIC Caboodle data models., • Develop, optimize, and maintain scalable data models and ETL pipelines supporting population health and value-based care initiatives., • Translate healthcare and clinical requirements into actionable data architecture strategies., • Collaborate with clinical, analytics, and IT teams to support initiatives in care coordination, HEDIS, SDoH, and risk management., • Drive the reporting framework using Power BI, Power Query, DAX, and Power Pivot., • Manage and maintain SQL Server environments and develop SSIS packages for complex data processing tasks. • Ensure data quality through cleansing processes and enforce data governance principles., • Support conversion efforts and go-live activities through data validation, migration, and integration strategies. Required Skills & Experience: • Certification in EPIC with experience in Caboodle Received Claims data model., • Deep understanding of healthcare delivery models including Value-Based Care, Risk Sharing, Care Coordination, Patient Engagement, and HEDIS metrics., • Strong experience with EMR and claims data, ICD/healthcare coding, social determinants of health (SDoH), and public health databases., • Experience or familiarity with Arcadia Analytics Platform for population health reporting., • Data modeling and architecture, • SQL database management and query optimization, • ETL tools such as SSIS, Matillion, etc., • Data visualization and transformation tools including Power BI, Power Query, Power Pivot, and DAX., • Strong understanding of data governance principles and efficient data model design.

One of our healthcare clients is seeking a Data Architect – EPIC VBPM and Population Health for an 18-month contract (Remote with possible travel for monthly and/or quarterly meetings) Seeking a hands-on and Certified expert Data Architect specialized in population health data, with advanced proficiency in complex data modeling. Understanding of Patient Care, Engagement, Care Coordination, Value based care, risk sharing models. 1. Expert in EPIC VBPM module, claims data, public health databases, healthcare coding (ex. ICT), social determinants of health data., 2. Experience or Familiarity with Arcadia or similar analytics platform for Population health., 3. Expert in PBI report development., 4. Expert in Data Modelling, Power Query, Power Pivot and DAX for report development, 5. Experience in implementing data security in PowerBI, 6. Experience using leading data warehousing platforms (ex. Snowflake), 7. Experience in data cleansing, ETL toolsets (SSIS, Matillion, etc.), 8. Expert in SQL database management, SSIS Package and SQL query development

Job Title: Benefits Coordinator Location: Waltham, MA (Hybrid – 3 days onsite, 2 days remote after training) Industry: Hospital and Healthcare Pay: $25–$35/hour Benefits: Vision, Dental, Health, 401k This position is beginning as a 3+ month contract. Job Description: Addison Group is seeking a Benefits Coordinator to join the Human Resources team of a leading healthcare organization. This role is responsible for the day-to-day administration of employee benefit programs while delivering high-quality customer service to both corporate and community-based employees. The Benefits Specialist will serve as the first point of contact for benefit-related inquiries, support open enrollment, and manage employee data in the HRIS. Key Responsibilities: • Act as the primary contact for employee questions regarding health insurance, 401(k), leaves of absence, and other benefits., • Support and administer the annual open enrollment process., • Process benefit changes for new hires, terminations, and qualifying life events., • Collaborate with vendors to resolve eligibility, claims, and service issues., • Maintain accurate employee data in the HRIS (Dayforce experience a plus)., • Ensure compliance with ACA, COBRA, ERISA, and other regulations., • Assist in preparing reports, audits, and benefits communications., • Support company wellness initiatives and benefit-related communication campaigns. Qualifications: • Bachelor’s degree in HR or related field preferred; equivalent experience considered., • 1–2 years of experience in HR or benefits administration., • Strong Microsoft Office skills, especially Excel., • Excellent written and verbal communication skills., • Strong organizational and problem-solving skills., • Ability to handle sensitive information with discretion. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Duration: 6 months to start Pay: $30-$38/hr W2 Fully Remote Position Description: • Revenue cycle management (RCM) is the financial process that makes it possible for healthcare organization to fulfil their mission of providing quality care for patients and communities. Pharmacy revenue cycle is complex process and requires a collaborative and specialized approach. Improving performance requires fine-tuned workflows, training, dedicated resources, collaboration across multiple departments, and routine updates to core systems. Under the direction of the Revenue Cycle Supervisor Pharmacy, the Revenue Cycle Claims Analyst is responsible through extensive telephone and written correspondence, will pursue insurance companies for payment or underpayment of services rendered., • Will also substantiate accurate reimbursement through correct contract terms, billing practices and compliance with state and federal guidelines., • Must have the ability to analyze, audit, problem solve and reconcile an account is critical to this position., • Conducts duties in accordance with industry federal and state billing guidelines and contractual obligations and in compliance with department policies and procedures., • As part of the Pharmacy Complex Claims team, we are able to bring traditional revenue cycle functions into the department of pharmacy which can provides significant opportunities for our health system., • Key factors are hiring individuals with financial, pharmacy and medical revenue cycle expertise as a reimbursement solutions that identify and recover overlooked revenue for the client. Essential Responsibilities / Duties: • Research, resolve, and prepare claims that have not passed the payer edits daily. Determine and initiate action to resolve rejected drug claims., • Serve as subject matter expert for strategic provider relationships, service issues, reimbursement and claims., • Possess excellent medical and billing terminology skills; Ability to read, analyze and interpret prescription drug orders., • Monitor rejections on all electronic and paper claims to determine where enhancements or fixes are needed in system edits to gain efficiencies and to prevent ongoing rejections., • Knowledge of Medicare and third-party codes and billing procedures as well as patient billing techniques., • Effectively communicate issues and results via multiple media including in-person meetings, workgroups, verbal communication, email and presentations., • Knowledge of Medicare and other regulatory billing codes and practices in order to assess billing for accuracy prior to submission to appropriate agency or company for processing and payment. Should be well-versed in regulatory guidelines and industry standards for Medicare and/or specific payer benefit providers., • Collaborates with team and other revenue cycle departments to improve denials, avoidable write-offs,, • Applies analytical skills to pre-established work processes that may require preparation of reports or documents for further review or analysis., • Research, analyze, and respond to inquiries regarding compliance, payor policies and guidelines, inappropriate coding, denials, and billable services, • Follow-up on outstanding account balances at 45-days from the date of service in accordance to organizational protocol with an emphasis on maximizing client satisfaction and provider profitability, • Utilize Hospital's Core Values as the basis for decision making and to facilitate hospital mission. Education: Bachelor’s degree in Business, Healthcare or closely related field or equivalent work experience. Certificates, Licenses, Registrations Required: • Certified Pharmacy Technician (Preferred), • Coding Certification CPC, RHIT (preferred) Experience 1 to 3 year of experience in healthcare, coding, finance, revenue cycle, patient accounting and/or physician billing, preferably in a Medical Center setting, Oncology or Home/Office Infusion settings. Knowledge and Skills: • Requires advanced working knowledge of professional billing flows including charge entry, editing system functionality, and revenue cycle tasks., • Ability to analyze and solve complex problems related to system processes and workflows., • Responsible to monitor and resolve Claims Work queues; Specifically, Front End, Referrals & Authorizations, and Clinical Workflow., • Strong knowledge of claim edits NCCI (National Correct Coding Initiative (NCCI) Edits) and MUE (Mutually unlikely edits)., • Ability to converts pharmacy drug quantities into Medicare billing units according to Medicare Guidelines prior to submitting medical CMS1500 claim forms., • Ensures all billable services are processed EPIC in a timely manner., • Superior analytical skills to critically evaluate information gathered from multiple sources and synthesize into actionable information, • Strong interpersonal skills to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments., • Strong interpersonal skills with attention to detail and ability to organize, interpret, and present data., • Must be able to present information effectively in both written and oral forms, tailoring messages to the audience., • Understanding and knowledge of the business, products, programs, corporate organizational structure (including functional responsibilities), and basic research principles/methodologies, • Must have a working knowledge of (CPT/HCPCS and ICD-10-CM-PCS diagnosis codes, understand current professional coder workflows, reviews principal, secondary diagnoses and procedures for hospital and physician (professional) services for inpatient, outpatient, and infusion records based on knowledge of coding systems). Knowledge of hospital and professional billing, collection and reimbursement requirements and standard practice., • Must have working knowledge of drug NDC numbers and unit conversion, • SME (Subject Matter Expert) for complex denials and payment variances including contracts, fee schedules, and edits. Educates and provides feedback to various areas on Pharmacy Revenue Cycle rejection metrics and key performance indicators. #LI-Remote

Key Responsibilities • Write and maintain complex SQL queries in Databricks, integrating multiple data sources to generate actionable insights., • Maintain and update monthly pipeline data refreshes., • Analyze healthcare datasets (claims, real-world evidence, patient-level data, product usage) to build robust datasets and support market intelligence., • Apply data validation principles to ensure accuracy, consistency, and integrity., • Support leadership in developing KPIs and operational metrics., • Create dashboards and visualizations using Tableau, Excel, and Databricks BI tools., • Manage multiple projects in a fast-paced environment, track progress, and keep stakeholders informed., • Advanced SQL skills, including query optimization and stored procedures., • Experience with database objects, file feeds, reporting, and ad hoc data analysis., • Proficiency in data profiling, validation, and structured/semi-structured data pipelines., • Strong knowledge of data models, schemas, and databases., • Advanced Excel skills (pivot tables, data retrieval, comparisons)., • Familiarity with healthcare datasets; experience with claims or patient-level data preferred., • Strong communication skills with ability to translate findings into business insights., • Ability to work independently, problem-solve with imperfect data, and collaborate across teams., • Eagerness to learn, adapt, and contribute to a growing organization.

Claims Training Consultant Job Summary This position directs the planning, development and presentation of training programs for ACE Claims staff, field support personnel and management in support of overall Claims and training objectives. Provides specialized support to business unit employees and management in identifying learning objectives and evaluating staff. Identifies skills, knowledge, and abilities of employees to enhance company objectives. The position recommends, develops, implements, and evaluates training as well as provides coaching to shape, change, or modify employee and management behavior and improve performance and organizational effectiveness. The position assists staff in achieving Claims objectives in all claim handling and service delivery channels. In addition, the position serves as a communication link between employees, management, and executives and among a variety of business and administrative units. The position provides support in the successful achievement of the Club's objectives. Job Duties • Take proactive steps, including technical and claims instruction as well as appropriate coaching, to support the achievement of designated claims and service objectives in all delivery channels. Coach employees; evaluate improvements, and provide further recommendations., • Assist managers, supervisors and leads in employee skill assessments; researching and analyzing projects/assignments; analyzing business unit shortfalls; recommending developmental action plans for employees, management, and department., • Research, develop, schedule and conduct information and skill building programs designed for employees. Support training initiatives (and training roll-outs) in classroom and one-on-one with employees ensuring that claims training activities are teaching claims representatives and support staff the characteristics and applications of company products and how to effectively handle claims. Develops training program follow-up to support on-the-job application of information and claims skills delivered during training., • Maintains continual awareness of claims strategies and objectives, recommends claims training techniques, and consults with executives, senior management, and support departments which will assist in meeting claims goals., • Assists in providing continuing two-way communications between ET&D and the operating units., • Perform other duties and responsibilities as assigned or required., • Analyze individual employee skills and knowledge, including claims handling techniques, identify gaps and provide recommendations to management. Provide one-to-one and group training, as well as seek alternative options and resources for training., • Most work is performed without direct supervision. On occasion, the Field Development Consultant will seek direction from Supervisor, RAC, Manager, or Regional Manager to resolve complex issues/problems. Qualifications • Bachelors Equivalent combination of education and experience, • 4-6 years Claims handling and/or corporate training Required, • Advanced written, verbal, and interpersonal skills required to communicate effectively at all levels within the organization., • Moderate analytical and quantitative skills required., • Advanced proficiency with standard IBM PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, Project, and Access preferred., • Advanced familiarity with Claims and negotiations techniques, technology, procedures, product, benefits and service, and member/customer relations management required., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required The starting pay range for this position is $72,700 - $96,800 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Complex Property Adjuster Job Summary This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position handles claims of high complexity. The primary functions include interpreting information from First Notice of Loss reports, loss investigation, coverage and damages evaluation, negotiation strategies and claims resolution. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines. Job Duties • Identify and obtain statements from insureds, claimants and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss. Determine policy obligations by assessing the liability and damage components of the loss. Responsible for maintaining proper activities and service levels., • Communicate and interact with a variety of individuals, including members, insureds, claimants, and vendors, as well as coordinating with internal and external departments. Explain policy coverages, benefits, and claims process verbally and/or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address complex coverage and subrogation issues., • Evaluate, assess, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, coverage, loss of use, arbitration responses, damage evaluations, and claims technology and tool usage. Objectively discern and address issues that may be questioned in an audit., • Mentor and assist with the training of less experienced personnel within the Claims promotional/development guidelines and provide coaching in files., • May attend and participate in legal proceedings. Direct and interact with in-house and outside counsel on litigated files. Provide sworn expert testimony in Courtroom or Deposition settings., • Prepare comprehensive formal reporting on high-profile claims to senior management., • Respond quickly to customer needs and problems. Qualifications • Bachelors Equivalent combination of education and experience Preferred, • 7-9 years Prior claims handling experience. Required, • 7-9 years Property claims administration experience. Preferred, • Working knowledge of claims administration best practices and procedures., • Advanced knowledge of insurance, coverage investigation, scope and damage assessment, negligence and subrogation principles required., • Advanced knowledge of Microsoft Office suite, general computer software and claims software., • Comprehensive understanding of building and vehicle repair procedures and third-party liability issues., • Advanced leadership skills among peers required., • Advanced organization and planning recognition skills required, • Advanced oral and written communication skills required., • Advanced interpersonal skills required., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required, • Chartered Property Casualty Underwriter - Insurance Institute of America Preferred, • Associate in Claims - Insurance Institute of America Preferred, • An insurance/claims adjuster license may be required for claims administration in specific states. The starting pay range for this position is $78,200 - $104,100 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Property Adjuster This position is an entry-level opportunity for individuals aspiring to become Property Adjusters. It offers a comprehensive six-week paid training program, making it an ideal starting point for those new to the field. Candidates with a background in construction will find their experience particularly advantageous. This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position requires the handling of claims of low to moderate complexities. The primary functions include interpreting information from First Notice of Loss reports, loss investigation, coverage evaluation, claims resolution and negotiation strategies. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines. Job Duties • Conduct phone investigations to determine coverage and damages. Identify and obtain statements from insureds, vendors, and witnesses. Responsible for maintaining proper activities and service levels., • Communicate and interact with a variety of individuals, including members, insureds and claimants. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address common coverage issues., • Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage., • Coordinate with internal and external departments as required., • May attend and participate in legal proceedings., • Respond quickly to insured needs and problems.Qualifications, • Bachelors Equivalent combination of education and experience, • 1-3 years Prior claims handling experience. Required, • 4-6 years Property claims handling experience Preferred, • Working knowledge of claims administration best practices and procedures., • General knowledge of fault assessment, negligence and subrogation principles desired., • Working knowledge of Microsoft Office suite, general computer software and claims software., • Moderate organization and planning recognition skills required., • Moderate oral and written communication skills required., • Moderate interpersonal skills required., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required, • An insurance/claims adjuster license may be required for claims administration in specific states.The starting pay range for this position is $50,600 - $67,400 per year. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Medpay Adjuster Job Summary This position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and negotiation of low to moderate-complexity claims in compliance with established company technical and customer service Best Practices. Under general direction, works within specific limits of authority. Job Duties • Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address common coverage issues., • Conduct phone investigations to determine liability and damages. Identify and obtain statements from insureds, claimants and witnesses. Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability., • Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data., • Negotiate within settlement authority with insureds and claimants to resolve their first and third party claims., • Handle administrative functions, update database production reports, document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc., • Coordinate with internal and external departments as required., • May attend and participate in legal proceedings., • Respond quickly to customer needs and problems. Qualifications • Bachelors Equivalent combination of education and experience Preferred, • 4-6 years Prior claims handling experience. Required, • 4-6 years Property or Casualty claims administration experience. Preferred, • Comprehensive knowledge of claims administration best practices and procedures., • Moderate understanding of building and vehicle repair practices., • Comprehensive knowledge of insurance, fault assessment, negligence and subrogation principles., • Comprehensive knowledge of Microsoft Office suite, general computer software and claims software., • Advanced organization and planning recognition skills required., • Advanced oral and written communication skills required., • Advanced interpersonal skills required., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required, • An insurance/claims adjuster license may be required for claims administration in specific states. The starting pay for this position is $68,640-$83,700 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Senior Property Adjuster Job Summary This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position handles claims of moderate to high complexity. The primary functions include interpreting information from First Notice of Loss reports, claim investigation, coverage evaluation, negotiation strategies and claims resolution. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines. Job Duties • Identify and obtain statements from insureds, vendors and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss. Determine policy obligations by assessing the liability and damage components of the loss. Responsible for maintaining proper activities and service levels., • Communicate and interact with a variety of individuals. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues., • Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage. Objectively discern and address issues that may be questioned in an audit., • Coordinate with internal and external departments as required., • The position requires a higher degree of discretion and independent judgment in analysis and problem-solving to manage losses effectively. Respond quickly and effectively to customer needs and problems., • May attend and participate in legal proceedings. Qualifications • Bachelors Equivalent combination of education and experience, • 4-6 years Prior claims handling experience. Required, • 4-6 years Property claims administration experience. Preferred, • Working knowledge of claims administration best practices and procedures., • Moderate knowledge of fault assessment, negligence and subrogation principles required., • Working knowledge of Microsoft Office suite, general computer software and claims software., • Advanced organization and planning recognition skills required., • Advanced oral and written communication skills required., • Advanced interpersonal skills required., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required, • An insurance/claims adjuster license may be required for claims administration in specific states. The starting pay range for this position is $68,640 - $83,700 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Property Team Manager Job Summary This management position serves as an instrumental component of the day to day activities within the claims unit. Primary functions include coordinating, directing, and overseeing claims activities of a team(s). Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service Best Practices. Job Duties • Review claim files regularly for quality. Track and monitor all statistical measures and behavioral indicators to evaluate Claims Reps performance (e.g. file review, audits, reports and complaints)., • Coach and counsel employees on performance in a responsive and timely manner., • Resolve a variety of customer service issues through communication and interaction. Implement effective ways (internal/external) to monitor and evaluate customer concerns, issues, satisfaction, and anticipate customer needs., • Manage employee recruitment and development effectively. Identify and implement staff development and training needs to support an effective succession plan., • Lead meetings in collaboration with unit management to communicate goals with direct reports and reinforce/monitor behavior that furthers technical and customer service performance expectations., • Maintain knowledge of current industry developments and best practices., • Participate in committees and projects that will support the organization's goals and objectives. Qualifications • Bachelors or Equivalent combination of education and experience, Preferred, • 4-6 years Homeowners Claims handling Required., • 1-3 years Supervisory Preferred., • Advanced organizational, planning and delegation skills critical., • Advanced oral and written communication skills necessary., • Advanced interpersonal skills essential., • Ability to effectively lead change required., • Valid Driver's License, acceptable Department of Motor Vehicles record. The starting pay range for this position is: $90,400.00 - $120,300.00 Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Complex Casualty Adjuster The Claims Complex Casualty Adjuster handles complex claims involving material damage, property, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, negotiation strategies and claims resolution of complex claims. Employs discretion and independent judgment to ensure compliance with state and federal law, and with established company, technical, and customer service best practices. Under limited supervision, works within specific limits of authority to resolve claims. Job Duties • Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements from insureds, claimants and witnesses., • Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address complex coverage and subrogation issues., • Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data., • Negotiate within settlement authority with insureds and claimants to resolve their first and third-party claims., • Control expenses for areas of responsibility., • Handle administrative functions, update database production reports, document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc., • Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required., • Mentor other adjusters, assisting them with increasing understanding of adjudicating complex claims., • Respond quickly to customer needs and problems., • Independently resolve claim exposures within level of authority.Qualifications, • Bachelors Equivalent combination of education and experience Preferred, • 7-9 years Property, Auto, Casualty or relevant claims experience. Required, • 10+ years Prior claims experience. Preferred, • Comprehensive knowledge of claims administration best practices and procedures., • Advanced knowledge of insurance, fault assessment, negligence and subrogation principles., • Comprehensive understanding of building and vehicle repair procedures and third-party liability issues., • Advanced knowledge of Microsoft Office suite, general computer software and claims software., • Advanced organization and planning recognition skills required., • Advanced oral and written communication skills required., • Advanced interpersonal skills required., • Advanced leadership skills among peers required., • Exhibit proficiency and understanding of medical terminology and causality., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required, • Chartered Property Casualty Underwriter - Insurance Institute of America Preferred, • Associate in Claims - Insurance Institute of America Preferred, • An insurance/claims adjuster license may be required for claims administration in specific states. PreferredThe starting pay range for this position is $90,400 -$120,300 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Complex Auto Adjuster Job Summary The Claims Complex Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution, and negotiation strategies of high-complexity claims in compliance with established company technical and customer service best practices. Under minimal supervision, the adjuster works within specific limits and authority to resolve claims. Job Duties • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address complex coverage issues., • Identify and obtain statements from insureds, claimants, and witnesses. Conduct phone investigations to determine liability and damages. Provide independent analysis and differentiate between allegations and facts., • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party complex claims in multiple markets. Demonstrate proficiency with estimates, property, bodily injury, material damage, liability, total loss evaluations, diminished value, analysis of claims, claims technology, and tool usage., • Coordinate with internal and external departments as required., • Respond quickly to customer needs and inquiries., • Overtime and holiday hours may be required Qualifications • Bachelors Equivalent combination of education and experience Preferred, • 4-6 years Claims handling experience. Required, • Advanced knowledge of claims administration best practices and procedures., • Advanced understanding of vehicle repair processes and procedures, • Advanced in fault assessment, negligence and subrogation principles required., • Proficient of Microsoft Office suite, general computer software and claims software., • Organization and planning recognition proficiency required., • Advanced oral and written communication skills., • Advanced interpersonal skills required., • Advanced in typing/keyboarding/mousing, • Property and Casualty Insurance License, valid in selling state - Issued by State Preferred, • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred The starting pay range for this position is $68,640 - $90,000 per year. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Claims Senior Field Property Adjuster We are expanding in Massachusetts and looking for Senior Field Property Adjusters in Massachusetts. This role will be Remote plus Field. This position handles moderate to complex claims matters involving homeowner property insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, damages evaluation, negotiation strategies, and claims resolution of moderate to complex claims. The position employs discretion and independent judgment to ensure compliance with state and federal law and established company Best Practices. Job Duties • Identify and obtain statements from insureds, vendors and witnesses. Conduct phone and/or field investigations to determine coverage and damages and differentiate between allegations and facts in each loss., • Communicate and interact with a variety of individuals. Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address moderate complexity coverage issues., • Evaluate and determine claim values upon receipt and assessment of property damage data., • Negotiate within settlement authority with insureds to resolve first claims., • Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc., • Control expenses for areas of responsibility., • Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Objectively discern and address issues that may be questioned in audit. Coordinate with internal and external departments as required., • May attend and participate in legal proceedings., • Respond quickly and effectively to customer needs and problems.Qualifications, • Bachelors Equivalent combination of education and experience, • 4-6 years Prior claims handling experience. Required, • 4-6 years Property claims administration experience. Preferred, • 1-3 years Experience in the construction industry. Preferred, • Working knowledge of claims administration best practices and procedures., • Moderate knowledge of insurance, fault assessment, negligence and subrogation principles required., • Comprehensive understanding of vehicle and building repair procedures and third-party liability issues., • Working knowledge of Microsoft Office suite, general computer software and claims software., • Moderate leadership skills necessary., • Advanced organization and planning recognition skills required., • Advanced oral and written communication skills required., • Advanced interpersonal skills required., • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required, • An insurance/claims adjuster license may be required for claims administration in specific states.The starting pay range for this position is $78,200 - $104,100 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Member Preferred Repair Reinspector This position is a field position in Massachusetts. Appraiser license for Massachusetts is required for this role. The Member Preferred Repair Representative supports the Auto Physical Damage Operation and is responsible for managing a group of repair facilities who estimate repair costs and repair vehicle damage related to insurance claims. This role is responsible for ensuring program shops are providing accurate estimates, following correct procedures and industry standards, and ensuring members are provided with a timely and exceptional repair experience. They will be responsible for on-site re-inspections at program repair facilities. The use of virtual inspection tools may occasionally be utilized. They will be required to coach and provide feedback to assigned shops on performance successes and improvements identified, as well as provide support. Responsibilities: • Conduct thorough re-inspections of damaged vehicles to assess the extent of damage resulting from covered losses., • Proficiency in body, refinish, mechanical, and structural/frame related repairs a must., • Provide feedback to partner repair facilities on opportunities identified as a result of file audit or reinspection., • Ensure shop is completing timely and quality repairs, by providing training and coaching as needed, • Monitor shop inventory and capacity to ensure repairs are progressing forward appropriately., • Communicate effectively with vehicle owners, repair facilities, and claims adjusters to facilitate the claims process., • Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required., • Ensure compliance with company policies, industry standards, and regulatory requirements during the estimation process., • Stay updated with the latest developments in vehicle design, repair techniques, and industry best practices., • Facilitates resolution for possible warranty claims between the vehicle owners and repair facilities when needed.Education and Requirements:, • High School diploma or GED Required., • The ideal candidate will have experience in auto damage estimation and experience with Direct Repair Programs. Relevant industry certifications, such as I-CAR Gold, are preferred, • 3 - 5 years collision estimating experience preferred., • Ability to service claims of various complexities., • Some insurance experience preferred., • Excellent computer and line of business technical software skills required., • Advanced organization and planning recognition skills required., • Advanced interpersonal skills required., • Physical requirements may include lifting (50 lbs. or more)., • The employee is frequently required to stand, use hands to finger, handle or feel; stoop, kneel, crouch or crawl around vehicles in all kinds of weather., • Valid driver's license and an acceptable motor vehicle driving record required., • Must be high energy, highly motivated, self-starter individual requiring minimal supervision., • Must be flexible to assist on Catastrophe duty within the extended organization.The starting pay range for this position is $72,700 -$96,800 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Auto Physical Damage Field Estimator We are currently expanding our operations in Massachusetts and are seeking Claims Physical Auto Damage Estimators located in the state. This is a field-based position working out of repair shops throughout the day. Responsibilities: • Manage computer-based shop to ensure a high level of Member Service Index (MSI), • This position will start as an APD field reinspection. Appraises automobile or other vehicle damage., • Uses independent judgment in determining repair cost estimates and damage awards., • Exercises independent judgment and personal discretion in repair versus replace decisions with damaged vehicles., • Negotiate with repair facilities to obtain agreement for repair at the estimated cost level., • Prepares clear and concise written reviews of the damage findings and repair agreements for submission to the adjusting staff for their finalization of payments., • Communicate with repair shops, members and claimants daily.Requirements:, • Four-year college degree and 3 - 5 years collision estimating experience preferred., • Massachusetts State License is a must., • Ability to service claims of various complexities., • Some insurance experience preferred., • Excellent computer and line of business technical software skills required., • Advanced organization and planning recognition skills required., • Advanced interpersonal skills required., • Physical requirements may include lifting (50 lbs. or more)., • The employee is frequently required to stand, use hands to finger, handle or feel; stoop, kneel, crouch or crawl around vehicles in all kinds of weather., • Valid driver's license and an acceptable motor vehicle driving record required., • Must be high energy, highly motivated, self-starter individual requiring minimal supervision. Must be flexible to assist on Catastrophe duty within the extended organization. Complete other duties as assigned.The starting pay range for this position is $72,820 - $97,052 annually. Remarkable benefits: • Health coverage for medical, dental, vision, • 401(K) saving plan with company match AND Pension, • Tuition assistance, • PTO for community volunteer programs, • Wellness program, • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer

Job Description Rayteam Inc. / Administrative Assistant (Waltham) compensation: To be discussed employment type: full-time High volume auto repair shop in Waltham specializing in German cars, looking to add to our team. Duties include, maintaining shop work flow, answering phones, ordering and inventory of parts, interacting with customers. Please email with resume and contact information. Job Type: Full Time 30-40 Required license or certification: • Driver's License, • College education preferred Position Responsibilities: • Greet customers that come into the store, • Answer phones, • Handle insurance claims, • Following up on existing claims, creating supplements, and collecting payments from insurance companies, • Keep customers updated on a daily basis, • Collect payment for work completed including cash handling and credit card processing, • Respond to emails, • WOW every customer through all phases of the process, • Open, sort and distribute incoming mail, • Maintain inventory, • Coordinate maintenance of office equipment, • Coordinate and maintain records for staff, telephones, • General front and back office duties, • Account Receivable and accounts payable, • Maintain electronic and hard copy filing system, • Resolve administrative problems and inquiries, • Coordinating daily workload by actively working with Office Manager to schedule work in most efficient manner, • ONLY serious candidates need apply. If you cannot work Monday - Friday 8-5 pm and Saturdays 9-5pm please do not respond to this posting. Must be able to multi task and be VERY organized. This job takes commitment and willingness to learn but you do not have to be an expert in cars.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Software Engineer to join our athenaCollector team. In athenaCollector we build technology solutions that automate (RCM) Revenue Cycle Management. This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This team focuses on providing both clients and athena teams with the right features/tools to minimize cash flow delays and operational costs, increase scalability and help clients maximize the value they get from athenaOne. Job Responsibilities * Design and develop code on an Agile team of Engineers, a Scrum Master, a Product Owner, and an Experience Designer. * Collaborate inclusively with cross-functional team members to promote productivity and effectiveness; take ownership of what you build and coordinate efforts across the teams to ensure the team completes its objectives. * Develop knowledge to act as a domain expert; share business and technical insights with the broader engineering and product organization. Typical Qualifications * 2 years of engineering experience in a product development organization. * Bachelor’s Degree or equivalent experience. * Proficient in at least one modern programming language; relational databases, with modern UI frameworks helpful. * Agile experience or CI/CD concepts is helpful. * Knowledge of Unix/Linux, SQL, RESTful API, AWS, and broad technologies all are helpful. * Hands-on experience in Java based technologies and React Native APIs, ReactJS, JavaScript or ECMAScript (OOJS) and JSX, are very desirable. * Prior experience with Spring Boot framework, PostgreSQL, AWS EC2, Docker, Kubernetes, Kafka, Terraform or similar technology is desirable. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Job DescriptionDescription: Who is Gather Health? Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care. What is this role about? Similar roles in medical clinic settings would have titles such as “Practice Administrators” or “Practice Coordinators”. We call this role “Practice Operations Partner” because we see every member of our care team to be an equal level partner who contributes their unique sets of talents. The Practice Operations Partner will be the “face of our clinic”, since this will be the first person that our patients would interact with upon entering the facility. The individual will greet our patients as they walk in the door for their scheduled appointments, or to attend a social event. The administrative duties will include handling inbound/outbound calls, preparing insurance claims, handling the mail/faxes, coordinating transportation, etc. The Practice Operations Partner will work collaboratively with our primary care providers, patient liaisons, EMTs, and fellow clinic administrators, as part of the care-team model. What are some of the day-to-day duties? This clinic-based role will include, but not limited to, the following responsibilities: • Welcoming patients as they enter the clinic, and communicating their arrival to the relevant care-team members, • Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills, etc., • Initiating outbound administrative requests by phone and in writing, such as medical record requests and specialty appointment booking, • Sorting and triaging incoming mail and faxes including scanning and e-filing documents, • Providing information and facilitating office tours for patients interested in joining our practice, • Assisting the Practice Operations Manager with administrative tasks, such as ordering of supplies, scheduling, etc., • Verifying patient insurance via phone or online and collecting applicable copays for services, • Assisting with scheduling follow-up appointments and referral appointments, • Assisting with scheduling transportation for our patients, • Preparing and submitting accurate insurance claims within the required timeframes, • Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion, • Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles, • Providing additional documentation needed for timely claims processing, by conducting research and preparing for appeals, • Providing support to colleagues as needed in a team-based environment to ensure our patients receive the highest quality of service and care possible · High school diploma or G.E.D. · Minimum of two years of experience working a front desk function in a medical clinic (primary care clinic preferred) · Strong interpersonal skills with experience working in settings requiring frequent communication via phone and in-person · Experience with basic office tools such as email, Outlook calendar, etc. · Strong verbal, written, and reading comprehension skills in English · Ability to work regular office hours Monday through Friday · Bilingual speaker - Vietnamese and English What are the preferred, “nice to have” requirements? · Strong knowledge of Medicare billing and CPT coding · Experience in a call center environment · Experience with Athena or another Electronic Health Record software · Experience with seniors, under-served populations, individuals with disabilities or other complex social needs · Bilingual in Haitian Creole, Spanish, Mandarin, Cantonese, or Vietnamese What are the traits of someone most likely to succeed in this role? · Organized – manages time effectively and operates efficiently · Motivated – thrives in a busy environment · Friendly – people enjoy their company because of their joyful nature · Compassionate – they treat people with kindness · Patient – they are not easily frustrated or flustered · Resourceful – they are creative when it comes to problem solving · Positive – sees glass as is half full vs. half empty · Reliable – takes responsibilities seriously and always shows up on time What are the hours for this position? Monday – Friday during regular business hours Why should I join Gather Health? · We are a mission-based organization that is passionate about changing the way seniors experience primary care · Our business model is unique and on the cutting-edge of the primary care industry · Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues · We are intentionally building a strong company culture and providing a compassionate and joyful work environment · The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space · We offer competitive pay and benefits for our Full-Time colleagues, including: o Market-based base salaries o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period) o 11 Paid Holidays o Medical insurance coverage (health, dental, vision) with no waiting period for enrollment o Short and Long-Term disability insurance at no cost to you o Basic life insurance coverage at no cost to you o 401K match up to 4% of income o Employee Assistance Program at no cost to you o Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.) I’d like to know more – what’s the next step? Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let’s start by first having an exploratory conversation (via Zoom or phone) and go from there.

Job DescriptionDescription: Who is Gather Health? Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care. What is this role about? Similar roles in medical clinic settings would have titles such as “Practice Administrators” or “Practice Coordinators”. We call this role “Practice Operations Partner” because we see every member of our care team to be an equal level partner who contributes their unique sets of talents. The Practice Operations Partner will be the “face of our clinic”, since this will be the first person that our patients would interact with upon entering the facility. The individual will greet our patients as they walk in the door for their scheduled appointments, or to attend a social event. The administrative duties will include handling inbound/outbound calls, preparing insurance claims, handling the mail/faxes, coordinating transportation, etc. The Practice Operations Partner will work collaboratively with our primary care providers, patient liaisons, EMTs, and fellow clinic administrators, as part of the care-team model. What are some of the day-to-day duties? This clinic-based role will include, but not limited to, the following responsibilities: • Welcoming patients as they enter the clinic, and communicating their arrival to the relevant care-team members, • Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills, etc., • Initiating outbound administrative requests by phone and in writing, such as medical record requests and specialty appointment booking, • Sorting and triaging incoming mail and faxes including scanning and e-filing documents, • Providing information and facilitating office tours for patients interested in joining our practice, • Assisting the Practice Operations Manager with administrative tasks, such as ordering of supplies, scheduling, etc., • Verifying patient insurance via phone or online and collecting applicable copays for services, • Assisting with scheduling follow-up appointments and referral appointments, • Assisting with scheduling transportation for our patients, • Preparing and submitting accurate insurance claims within the required timeframes, • Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion, • Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles, • Providing additional documentation needed for timely claims processing, by conducting research and preparing for appeals, • Providing support to colleagues as needed in a team-based environment to ensure our patients receive the highest quality of service and care possible · High school diploma or G.E.D. · Minimum of two years of experience working a front desk function in a medical clinic (primary care clinic preferred) · Strong interpersonal skills with experience working in settings requiring frequent communication via phone and in-person · Experience with basic office tools such as email, Outlook calendar, etc. · Strong verbal, written, and reading comprehension skills in English · Ability to work regular office hours Monday through Friday What are the preferred, “nice to have” requirements? · Strong knowledge of Medicare billing and CPT coding · Experience in a call center environment · Experience with Athena or another Electronic Health Record software · Experience with seniors, under-served populations, individuals with disabilities or other complex social needs · Bilingual in Haitian Creole, Spanish, Mandarin, Cantonese, or Vietnamese What are the traits of someone most likely to succeed in this role? · Organized – manages time effectively and operates efficiently · Motivated – thrives in a busy environment · Friendly – people enjoy their company because of their joyful nature · Compassionate – they treat people with kindness · Patient – they are not easily frustrated or flustered · Resourceful – they are creative when it comes to problem solving · Positive – sees glass as is half full vs. half empty · Reliable – takes responsibilities seriously and always shows up on time What are the hours for this position? Monday – Friday during standard business hours. Why should I join Gather Health? · We are a mission-based organization that is passionate about changing the way seniors experience primary care · Our business model is unique and on the cutting-edge of the primary care industry · Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues · We are intentionally building a strong company culture and providing a compassionate and joyful work environment · The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space · We offer competitive pay and benefits for our Full-Time colleagues, including: o Market-based base salaries o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period) o 11 Paid Holidays o Medical insurance coverage (health, dental, vision) with no waiting period for enrollment o Short and Long-Term disability insurance at no cost to you o Basic life insurance coverage at no cost to you o 401K match up to 4% of income o Employee Assistance Program at no cost to you o Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.) I’d like to know more – what’s the next step? Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let’s start by first having an exploratory conversation (via Zoom or phone) and go from there.

Job Title: Field Reimbursement Manager (FRM) – Remote with Territory Travel Location: Remote – Must reside in Boston, MA Travel: Up to 80% (4 days/week) via automobile or air Position Overview We are seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client-facing, remote-based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high-visibility, fast-paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy-and-bill or specialty pharmacy distribution models. Key Responsibilities • Field & Virtual Education (35%) - Deliver on-site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch-and-learns and scheduled presentations. Log all activity in CRM daily., • Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client., • Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co-pay or patient assistance programs. Coordinate closely with case managers for resolution., • Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in-office follow-ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing., • Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed. Qualifications: • Bachelor’s degree or equivalent experience, • 8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy), • Knowledge of Medicare & commercial insurance, • Strong communication, customer service, and organizational skills, • Proficient with PowerPoint, CRM systems, and virtual meeting tools, • Valid driver’s license; must be able to travel up to 80% Preferred Qualifications: • Field reimbursement or specialty pharmacy experience, • Account management or pharmaceutical industry experience Working Conditions: • Remote/Work-from-Home (must reside within the assigned territory), • Travel required up to 80% (valid driver’s license and clean MVR required) Benefit offerings available for our associates include: • Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan, • Flexibility to choose the type of coverage that meets individual needs, • Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ___ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance

Job Description The Role: KOS Services Inc. / Dental Dreams LLC in Roxbury is now hiring Receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: • Competitive compensation, • Benefits package includes:, • Medical & Vision Insurance, • Free dental treatment at our locations, • PTO, • Maintain a high level of customer service at all times, • Work as part of a team with emphasis on communication, • Schedule patient appointments per month and daily patient goals, • Answer phones and confirm appointments, • Greet and check-in patients, • Accurately verify dental benefits, • Maintain detailed patient records in a fast-paced environment, • Collect payments, co-payments, and deductibles, • Create insurance claims and submit pre-authorizations to insurance companies on a timely basis, • Pull patient charts for future appointments when necessary, • Maintain a clean and professional office environment, • Assist with presenting and/or explaining treatment plans Qualifications: • Customer Service experience, • Dentrix and/or Eaglesoft (preferred), • Bilingual We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job DescriptionDescription: Who is Gather Health? Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care. What is this role about? Similar roles in medical clinic settings would have titles such as “Practice Administrators” or “Practice Coordinators”. We call this role “Practice Operations Partner” because we see every member of our care team to be an equal level partner who contributes their unique sets of talents. The Practice Operations Partner will be the “face of our clinic”, since this will be the first person that our patients would interact with upon entering the facility. The individual will greet our patients as they walk in the door for their scheduled appointments, or to attend a social event. The administrative duties will include handling inbound/outbound calls, preparing insurance claims, handling the mail/faxes, coordinating transportation, etc. The Practice Operations Partner will work collaboratively with our primary care providers, patient liaisons, EMTs, and fellow clinic administrators, as part of the care-team model. What are some of the day-to-day duties? This clinic-based role will include, but not limited to, the following responsibilities: • Welcoming patients as they enter the clinic, and communicating their arrival to the relevant care-team members, • Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills, etc., • Initiating outbound administrative requests by phone and in writing, such as medical record requests and specialty appointment booking, • Sorting and triaging incoming mail and faxes including scanning and e-filing documents, • Providing information and facilitating office tours for patients interested in joining our practice, • Assisting the Practice Operations Manager with administrative tasks, such as ordering of supplies, scheduling, etc., • Verifying patient insurance via phone or online and collecting applicable copays for services, • Assisting with scheduling follow-up appointments and referral appointments, • Assisting with scheduling transportation for our patients, • Preparing and submitting accurate insurance claims within the required timeframes, • Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion, • Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles, • Providing additional documentation needed for timely claims processing, by conducting research and preparing for appeals, • Providing support to colleagues as needed in a team-based environment to ensure our patients receive the highest quality of service and care possible · High school diploma or G.E.D. · Minimum of two years of experience working a front desk function in a medical clinic (primary care clinic preferred) · Strong interpersonal skills with experience working in settings requiring frequent communication via phone and in-person · Experience with basic office tools such as email, Outlook calendar, etc. · Strong verbal, written, and reading comprehension skills in English · Ability to work regular office hours Monday through Friday What are the preferred, “nice to have” requirements? · Strong knowledge of Medicare billing and CPT coding · Experience in a call center environment · Experience with Athena or another Electronic Health Record software · Experience with seniors, under-served populations, individuals with disabilities or other complex social needs · Bilingual in Haitian Creole, Spanish, Mandarin, Cantonese, or Vietnamese What are the traits of someone most likely to succeed in this role? · Organized – manages time effectively and operates efficiently · Motivated – thrives in a busy environment · Friendly – people enjoy their company because of their joyful nature · Compassionate – they treat people with kindness · Patient – they are not easily frustrated or flustered · Resourceful – they are creative when it comes to problem solving · Positive – sees glass as is half full vs. half empty · Reliable – takes responsibilities seriously and always shows up on time What are the hours for this position? Monday – Friday from 9a-6p Why should I join Gather Health? · We are a mission-based organization that is passionate about changing the way seniors experience primary care · Our business model is unique and on the cutting-edge of the primary care industry · Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues · We are intentionally building a strong company culture and providing a compassionate and joyful work environment · The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space · We offer competitive pay and benefits for our Full-Time colleagues, including: o Market-based base salaries o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period) o 11 Paid Holidays o Medical insurance coverage (health, dental, vision) with no waiting period for enrollment o Short and Long-Term disability insurance at no cost to you o Basic life insurance coverage at no cost to you o 401K match up to 4% of income o Employee Assistance Program at no cost to you o Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.) I’d like to know more – what’s the next step? Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let’s start by first having an exploratory conversation (via Zoom or phone) and go from there.

One of our healthcare clients is seeking a Data Architect – EPIC VBPM and Population Health for an 18-month contract (Remote with possible travel for monthly and/or quarterly meetings) Seeking a hands-on and Certified expert Data Architect specialized in population health data, with advanced proficiency in complex data modeling. Understanding of Patient Care, Engagement, Care Coordination, Value based care, risk sharing models. 1. Expert in EPIC VBPM module, claims data, public health databases, healthcare coding (ex. ICT), social determinants of health data., 2. Experience or Familiarity with Arcadia or similar analytics platform for Population health., 3. Expert in PBI report development., 4. Expert in Data Modelling, Power Query, Power Pivot and DAX for report development, 5. Experience in implementing data security in PowerBI, 6. Experience using leading data warehousing platforms (ex. Snowflake), 7. Experience in data cleansing, ETL toolsets (SSIS, Matillion, etc.), 8. Expert in SQL database management, SSIS Package and SQL query development

Join our Boston Team! Primary Care Physician Requirements Current MA MD/ MO license, DEA, MASS Controlled Substance Registration, BLS required Board Certified in Family Practice or Internal Medicine Experience with a community health center population and practice setting preferred What are the benefits? Optional Federal and State Loan Repayment Programs (up to $25,000 a year for 2 years + opportunity to extend) 25 days of PTO to start with additional 11 Paid Holidays per year included in a comprehensive benefits package Continuing Medical Education stipend of up to $2500 and 5 days of leave per year Malpractice Insurance covered by the Federal Tort Claims Act (FTCA) Reimbursement for initial and renewal cost of licenses Patient/administrative time: 32 clinical to 8 administrative hours Fully integrated Epic EMR Opportunities available for teaching and leadership Clinical and administrative supports include onsite lab, pharmacy, integrated behavioral health, specialty, OBAT and community outreach teams, WIC/food pantry and more! Job Overview Our Physician is primary care provider to a panel of patients, conducts outpatient visits, manages communication with patients, oversees safe transitions of care and refers for specialty care within our Patient Centered Care Model. Our Physician assesses health risks, promotes disease prevention, and practices evidence-based medicine. Where? Boston offers a unique blend of history, culture, and innovation. Renowned for its top-tier universities, the city thrives on intellectual energy. The historic charm of cobblestone streets and iconic landmarks complements a vibrant arts scene. With diverse neighborhoods, rich sports culture, and a strong job market, Boston embodies a dynamic lifestyle. Who are we? Our employees are our most valuable asset and our workforce is as diverse as the communities we serve. If you are looking to join an innovative, growing, mission-based organization, we invite you to join our dedicated, community-focused team.

Student Loan Repayment Loan Repayment Full time or Part Time openings for BC or BE Family Medicine or Internal medicine Physicians. Outpatient only Well respected community health center has immediate openings in Boston area, Plymouth, and Cape Cod locations MA. Outpatient center with 40 hour work week for Full time Monday through Friday with rare evening and weekend coverage. Patient centered medical home primary care model offering competitive pay with an excellent benefits package to include Health, dental, life insurance, short and long term disability, federal loan repayment, potential sign on, relocation, housing allowance, paid malpractice, free employee assistance program, and a very generous PTO package. 1 on 1 ancillary support and a great work environment centered around patient care. Benefits available for Part Time 6 weeks PTO PLUS MORE! Board Certified or Board Eligible in Family Medicine or Internal Med salary $225000 - $275000 • Malpractice Insurance is covered by the Federal Tort Claims Act (FTCA)

Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: At Berkshire Hathaway Specialty Insurance our claims professionals are an integral part of our business. The surety claim professionals interact with the entire surety team supporting the business goals and as well as contributing on a strategic level. We are seeking an experienced professional to be part of our surety team supporting our growing business. In this role, the Surety Claims Technician will report directly to the Global Head of Surety Claims and have an opportunity to assist the Claims Team with the intake of Surety claims and management of the Surety Claims application in a highly collaborative team environment dedicated to best in class service. The position is open to candidates who can work in our Atlanta or Boston office. Duties & Responsibilities: • Act as the gate keeper and triage surety notices and claims. Review and identify scanned mail for appropriate assignment to Examiners., • Assist in claim assignment and conduct necessary research to facilitate claim set up. Interact with claims operations to ensure appropriate claim set up and data integrity., • Assist in the continued development of Surety Claim application, document management and procedures/protocols for claim document management., • Assist in maintenance of data integrity within Surety Claims Application., • Use of Underwriting database to properly identify Account and Bond., • Develop and maintain Claimant database in Surety Claims application., • Develop and maintain Account and Broker contacts for Surety Claims application., • Develop and maintain Co-Surety contacts for Surety Claims application. Review and enter Co-Surety bond information into Surety Claims application., • Assist with document production in litigation discovery matters., • Assist in creating and managing reporting to aid in claim handling, account management and communications with management., • Handle physical mailing of necessary Claim correspondence. Qualifications, Skills, & Experience: • 3 plus years’ experience in insurance claims or related fields., • Surety or construction experience is a plus., • Strong attention to detail and accuracy., • Ability to balance competing priorities and proactively manage workload., • Strong verbal and written communication skills., • Proficiency in Excel., • Experience with data entry and documentation management systems. Database management/experience is a plus., • Ability to work within a team environment., • Ability to judge when to act independently and when to refer situations to a supervisor., • A willingness to learn, develop and ask questions. BHSI Offers: • A competitive package and exciting growth opportunities for career-oriented teammates, • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders, • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework, • Benefits that support your life and well-being, which include:, • Comprehensive Health, Dental and Vision benefits, • Disability Insurance (both short-term and long-term), • Life Insurance (for you and your family), • Accidental Death & Dismemberment Insurance (for you and your family), • Flexible Spending Accounts, • Health Reimbursement Account, • Employee Assistance Program, • Retirement Savings 401(k) Plan with Company Match, • Generous holiday and Paid Time Off, • Tuition Reimbursement, • Paid Parental Leave NOTE: This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization. The base salary range for this position is from $50,000 – $60,000 along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

Job Description Firm Summary: Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. With ten offices located throughout the United States, the firm specializes in the structuring and administration of large blocks of Traditional Life Insurance and large portfolios of Private Placement Variable Life Insurance and Annuities. Position Summary: Winged Keel Group’s Client Services department focuses on delivering best in class service to our ultra-high net worth clients. We offer a suite of services that includes customized reporting, premium invoicing, task management, and the preparation of life insurance portfolio reviews. We work with dozens of insurance companies to manage a spectrum of life insurance products. Prior experience with any type of insurance may be helpful, but life insurance experience is not a prerequisite since we will train you on the different types of life insurance products. The successful candidate will enjoy helping people and going the extra mile to deliver exemplary service to our clients. He or she will be a self-starter and be accountable for following our established processes to deliver timely and accurate information. This role requires someone who can critically review information and is comfortable questioning unexpected results. Seemingly small details can be material, so we are looking for someone who has the patience and discipline to manage those details. Candidates should have strong follow-through in order to drive multi-step assignments to completion. Basic time management skills are necessary and this role will provide an opportunity to further develop prioritization and time management skills. This role will also help you refine professional business communication skills and become adept at communicating proactively to manage expectations as priorities shift. Position Responsibilities: • Obtain policy values, forms, and information from insurance carriers., • Use insurance company software to run (or request from insurance companies) inforce policy illustrations. Identify results that don’t make sense or are inconsistent with previous illustrations. Proactively prepare or obtain additional illustrations as needed., • Prepare premium invoices and policy summaries., • Prepare paperwork for and process death claims, surrenders and withdrawals, policy changes, such as title and allocation changes; follow up where needed to manage multi-step transactions through to completion and confirm accurate processing., • Update and maintain client information; document all client transactions., • Understand and adhere to compliance procedures when working with variable life insurance., • Use Excel to prepare complex insurance portfolio reviews that include multiple product types and funding scenarios with IRR calculations; create new Excel templates for scenarios not adequately covered by existing formats., • Review work of teammates; identify errors and recommend enhancements that will contribute to an improved customer experience., • Assist clients and advisors with questions about insurance portfolios. Anticipate additional questions and information required for others to make informed decisions. Prepare and explain relevant analysis., • Understand income tax attributes of life insurance and strategies used to fund life insurance in a tax efficient manner., • Prepare split dollar reporting., • Proactively communicate with internal Client Relationship Managers., • Coordinate with the Design team when advanced analytics are needed. Ideal Candidate will Possess the Following: • 1-2 years of professional experience, preferably including customer service, • Bachelor’s degree, • Proficiency in Microsoft Outlook, Word, and Excel, • Problem solver; aware of when to escalate issues, • Ability to prioritize, stay organized, and manage multiple tasks and deadlines in a fast-paced environment, • Ability to pick up and understand new software and technology relatively quickly, • Understanding of basic financial math concepts is a plus, • Ability to develop and maintain positive relationships within the firm and with common outside contacts, • Strong interpersonal communications skills (both written and oral), • Willingness to accept constructive feedback, • Strong work ethic and commitment to the highest standards of excellence, • Strong sense of accountability and ownership of his or her work, • Working Conditions/Demands/Complexity:, • Required to work on a computer for a substantial part of the day, • Occasional work in the evenings or weekends, as needed to meet deadlines, • A strong fundamental skillset in the above areas from the outset. Candidate will have a unique opportunity to apply and grow these skills in a highly productive, successful, and challenging environment Compensation / Benefits: • Attractive annual compensation package is commensurate with experience, • Eligible for annual profit-sharing bonus gC1yCj8axB

Job DescriptionSUMMARY:This position requires direct contact with customers at the ticket counter. Excellent customer service skills and a positive attitude are required. PRIMARY RESPONSIBILITIES:• Check in passengers and baggage using Cape Air’s reservation system• Make passenger reservations and rebook flights• Make boarding announcements• Provide extra assistance to passengers with special needs• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station• Share information with pilots/ramp/operations using radio communications• Organize ticket and cash reports• Handle delayed or missing baggage and process claims• Assure compliance with FAA and airport security procedures• Additional duties as assignedQUALIFICATIONS:• Airline work experience preferred• Airline reservation system experience preferred• Must be at least 18 years old• Must hold a high school diploma or equivalent• Must have valid US drivers license • Must be able to lift up to 70 lbs.• Basic computer skills required• Excellent communication and excellent customer service skills required• Ability to interact effectively with others• Ability to work independently and adapt to changing work priorities• Ability to communicate effectively, orally and in writing• Flexibility of schedule is a must• This position will often require working nights, weekends and holidays• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit

The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance,