Client facing jobs in Hoboken, New Jersey - Page 12Crear alertas

Job Description CHIEF OBJECTIVES OF THIS POSITION Quickly respond to customer requests and always try to say yes. Help in every way possible to turn opportunities into sales. You will provide efficient day-to-day administrative and communication support by creating agendas for and documenting client calls, managing deadlines, and coordinating the delivery of sales materials and proposals. Updating our presentations, editing sales reports, and monitoring client inquiries will also be essential parts of this job. You will work closely with our Director of Sales and Executive Producers while also working cross-departmentally with Technical Production, Creative Services, Operations, and Information Services. * Customer Service: You will naturally provide exemplary customer service, resulting in more significant sales. * Greet customers promptly, courteously, and in a friendly manner while thanking them for their business! * Maintain a positive attitude that promotes teamwork and a favorable corporate image. * Respond to after-hours calls, emails & texts from customers & colleagues as needed. * Work with clients and teammates to quickly resolve problems * Actively work to prevent client or vendor complaints and report them to your supervisor if they do occur. * Actively work to increase personal skills and knowledge. * Increase the Company’s customer base by providing quality service and exceeding our clients’ expectations. * Send weekly client-satisfaction surveys * Communication: Proactively collaborate across teams and with clients * Manage client-intake calls & meetings. This may include: * Inform the Directors of Production of the inquiry and note the desired Project Manager(s) assigned * Schedule intake call (determine availability, hold and secure time slot, send calendar invite). * Gather/capture the initial scope of work * Gather/capture initial logistics * Support and assist flow between teammates and Clients. This support may include, but not be limited to: * Request information from the client needed to build quotes properly and thoroughly. * Ensure Project Manager(s) have client requests for deliverables, including thorough narratives that paint a picture. * Inform Directors of Production of any potential need for additional support. * Send a recap of all client calls with detailed notes to the Clients and CC all relevant parties. * Provide clear “next steps” throughout the process to the Client and Project Manager(s) or Subcontracted vendors. This includes assisting with: * Identifying action items and objectives * Identifying responsible parties * Determining deadlines and making sure all parties adhere to them. * Provide updates to clients as described by the Project Manager(s). * Compile updates/communication from Technical Production and Creative Services and deliver to clients. * Share quotes or other documentation with Clients for their signature * Ensure Client compliance with deadlines. * Balance the prevention of “scope creep” with over-promising clients. * Alert your supervisor to any concerns regarding capacity or quality. * Support and assist the flow between teammates and subcontractors * Organization: Streamline administrative tasks. This may include: * Set up appointments with prospects, clients, and potential vendors or venues. * Manage Google Share Drive. This may include: * Creating Show Folder * Ensuring information is entered into the Templates accurately * Upload all client-provided documentation throughout the project * Mastery of Flex Rental Solutions. This may include: * Creating Event Folder with pre-started headers * Start Quote header with accurate client and event information. * Set up Quotes with required builders, estimated subtotal headers, and or broken-out sections, and an estimated retail value (per the account manager) * Confirm the P&L costs match Flex quotes (costs, retail price, and narratives) * Ensure all company and contact(s) information is entered fully and correctly * Upload contractual documentation (including signed contracts/quotes, insurance certificates, and NDAs) * Confirm Quotes, Event Folders, and Generate Invoice * Inform the Project Manager of timing changes, and then update timing in headers and the event timeline builder * Confirm logistics. This may include: * Set up & possibly attend site visits/walkthroughs * Confirming location * Assist with confirmation of entry points and key parameters * COI requirements * Confirm what items are being kept/disposed of * Onsite Contact Info * Set up start & end times * Strike start & end times * Meeting Facilitation * Maintain multiple calendars and dashboards * Schedule and lead weekly Sales meeting * Organize materials for internal presentations (prepare for meetings) * Attend weekly internal meetings between departments * Schedule meetings between Project Manager(s) and clients, and lead meetings if requested * Assist with the preparation or creation of external presentations * Contribute to the coordinator meetings * Marketing: Work with the marketing team on a variety of initiatives, including - * Updating marketing materials * Collecting and enhancing photos for social media * Ensure all photos are uploaded to the appropriate Google shared drive folders. * Alert the Director of Sales and key shareholders to upcoming marketing opportunities. * External communications * Work with the Marketing/Social Media Manager as requested QUALIFICATIONS: * Required 1-3 years of experience in events, an agency setting, and/or hospitality industries. * Excellent oral and written communication skills: Must be able to read complex and detailed notes and be able to translate to a client-facing summary of communication * Professional interpersonal skills * Must be punctual, have great attendance, and be highly attuned to strict deadlines * Detail-oriented with the ability to adopt and embrace existing systems of organizations * Flexible: Ability to adapt quickly to changes in priorities * Desire to learn, develop, grow skill sets, and advance within the company * Ability to travel when required * Ideally, a working knowledge of: * Google Suite * Copper CRM software * Flex Rental Solutions * Read and follow directions, plans, blueprints, and sketches. We Offer: • Competitive base salary, • Uncapped Commissions earnings, • Medical, Dental, and Vision Insurance, • Supplemental Medical Reimbursement Plans, • Paid Time Off & Paid Holidays, • 401k Plan with employer match, • Free Retirement Planning Consulting, • Short-term & Long-term Disability Income Protection Benefits, • Life Insurance for Teammates and Family, • Employee Assistance Program, • Recognition & Reward Program, • Perks Discount Programs, • Wellness Programs *Wizard Studios is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Job DescriptionAbout Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselves from fraud, and make their listings more appealing to renters. About the Position We are seeking an experienced Customer Success Lead to lead our Customer Success team and build successful partnerships with property management companies nationwide. Reporting to the company's VP Revenue & Operations, you will be responsible for executing our customer success strategy, making a meaningful impact on our customers' businesses, and helping turn satisfied customers into long-term advocates of Obligo. In this role, you will directly manage a portfolio of customer accounts while also leading and supporting the Customer Success team in a hands on, player-coach capacity. As a people leader, you will set standards for pipeline reviews, call reviews, and account planning across the Customer Success team. As a data-driven leader, you will define and track metrics and SLAs that pinpoint where and when customer interventions are necessary. As the voice and champion of our customers, you will work cross-functionally with Product, R&D, Data, Sales, and Marketing to ensure Obligo delivers a world-class customer experience. Responsibilities • Own top-down responsibility for the success of key and enterprise accounts within assigned property management systems (PMS), including performance, relationships, retention, and growth., • Directly manage a portfolio of customer accounts while supporting team ownership of top accounts within their respective PMS responsibilities., • Own and oversee the onboarding process for accounts in assigned channels, including the primary channel and secondary channels as needed., • Partner closely with Sales by PMS to ensure smooth customer handoffs and ongoing alignment through weekly squad/pod meetings on pipeline, account status, and growth opportunities., • Monitor customer usage and health through dashboards and reporting to identify trends, risks, and adoption blockers, and drive solutions in collaboration with Product, R&D, and external partners., • Track product flavors and version rollouts within assigned channels to ensure customers are enabled on the appropriate configurations., • Lead and support a team of Customer Success Managers and adjacent roles, setting standards for account management, onboarding, and customer engagement., • Conduct regular pipeline reviews, account planning sessions, and call reviews to ensure consistency and quality across the team., • Act as the internal voice of the customer, sharing insights and feedback across Sales, Product, Marketing, Data, and R&D., • Contribute to customer success stories, case studies, and referrals.Skills and Qualifications, • 5+ years of experience in a client-facing role at a B2B SaaS company., • 4+ years of experience leading or managing customer-facing team members., • Experience owning customer relationships across onboarding, renewal, and expansion., • Experience working with complex SaaS platforms., • Prior experience in property technology (proptech) or property management is a strong plus., • Bachelor's degree in business, marketing, engineering, or a related field preferred., • Strong relationship-building, communication, and organizational skills., • Ability to understand customer tech stacks and work comfortably with CRM and data tools., • Comfort working with data and building or modifying basic reports in HubSpot; Tableau or Sigma is a plus., • Competitive base salary and bonus structure, • Stock options, • Multiple Health, Dental, and Vision plans that begin on day one, • Remote office expense reimbursement, • Generous PTO and holiday schedule, • Commuter benefits, • Life insurance, • Quarterly team kickoffs and other team outings, • Amazing offices in NYC and Tel Aviv, • A chance to work with incredible teammates that are super bright, creative, talented, and passionate Salary Range: $135,000 – $150,000

Job DescriptionDISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it! The Role: As an Senior Customer Success Manager at DISQO, you'll be at the helm of a dynamic portfolio of clients, steering their journey towards unparalleled success. This role will manage, expand, and renew clients, and may require you to employ a mix of high-energy, high-engagement strategies alongside nuanced, personalized approaches. Your primary goal is not just retention; it's about propelling these clients to new heights, ensuring they're not just satisfied, but thrilled with the value and ROI they're getting from DISQO. This outcome requires a keen focus on stakeholder management, user adoption, expansion, strategic engagement, and consistent confirmation of client success and outcomes. You will collaborate closely with multiple teams including Customer Onboarding, Customer Support, Sales, Services, Marketing and Product, as your role is to ensure client success, mitigate churn risks, and proactively identify expansion opportunities. It's about ensuring not just client satisfaction, but their continuous triumph and evolution with DISQO's offerings. What you will do: • Leverage previous Brand Lift expertise to engage and guide clients on their measurement goals, • Collaborate with Client Account Teams to lead quarterly/bi-annual business reviews to highlight realized value and ensure a continued positive customer experience, • Independently lead pricing and scoping and manage the end-to-end deal operations in add-on and expansion opportunities., • Proactively manage and engage with clients to secure renewals and negotiate terms for the contracts, also focusing on maximizing their ROI and capturing growth opportunities, • Partner with internal Services teams, such as Insights Management and Technical Project Management, to grow accounts and triage issues as they arise, • Optimize the customer experience by identifying, reporting, and recommending product improvements, • Partner with clients to understand business and contract goals and associated with key performance indicators and proactively build a mutually beneficial customer success plan to ensure the adoption and use of the product and to deliver against those goals, • Drive rapid usage and adoption of the product, applicable new features, and leverage ongoing engagement tactics such as sharing and discussing case studies to maximize value realization, • Develop “raving fans” within the client base to co-author win stories, case studies, and other partnership tactics with Product Marketing and/or Customer Marketing, • Gain an expert understanding of DISQO’s CX Platform and associated Product components, • Collaborate with the marketing team to develop and iterate on email drip campaigns to drive platform usage, adoption, and stickinessWhat you bring to the role:, • 8+ years of customer-facing experience, including 5+ years of direct commercial responsibility, • Brand Measurement expertise, inclusive of Brand Lift Measurement, • Successful track record of building, nurturing, and growing mid-size to enterprise clients, including including working directly with Fortune 2000 brands and with Brand through Agency-driven relationships, • Strong presentation, problem-solving, and analytical skills, • Ability to manage multiple projects under tight deadlines, • Ability to anticipate, think strategically, develop, and execute creative solutions for complex customer needs, • Excellent written and verbal communication skills, • Experience working cross-functionally with other teamsPreferred Qualifications:, • Previous experience working in with a brand lift and ad measurement solution, • Degree in Business, Marketing, Social Sciences, or other relevant fields, • Passion for learning new skills and concepts, • Proven success working in a fast-paced, dynamic, and evolving environment, • Experience working cross-functionally with other teams, specifically Professional Services organizations.

Job Description Job Summary The Bilingual Bangladesh/English Customer Service Representative provides in-person assistance to cab drivers and customers at a walk-up service window. This role requires strong communication skills, cultural sensitivity, and the ability to explain complex information clearly and patiently. The ideal candidate will deliver exceptional customer service, manage multiple priorities in a fast-paced environment, and proactively identify opportunities for process improvement. Job Responsibilities * Provide face-to-face customer support to cab drivers and clients from diverse backgrounds at a service center. • Excel Proficiency, • Analytical, • Communicate clearly and professionally in both English and Bengali (knowledge of Hindi or Urdu is a plus). Deliver consistent and accurate information, adapting explanations to suit different customer needs. * Build and maintain positive business relationships with key clients. * Demonstrate strong follow-up and organizational skills to manage multiple service requests. * Identify trends in customer inquiries and proactively recommend solutions or process improvements. * Maintain accurate records and perform data entry with high attention to detail. * Collaborate with technical teams to troubleshoot and improve systems. * Support weekly reporting and assist with creating training materials, including written guides and screen capture videos. * Contribute to team performance metrics and meet established Key Performance Indicators (KPIs). Job Requirements * Bilingual proficiency in English and Bengali required; proficiency in Hindi or Urdu preferred. * Strong customer service skills with experience in a face-to-face service center environment. * Exceptional communication, problem-solving, and critical thinking skills. * Ability to handle repetitive questions with patience and professionalism. * Advanced proficiency in Microsoft Excel and strong general computer skills. * Ability to multitask, stay organized, and work effectively under pressure. * Creative, proactive mindset with a willingness to develop new ideas and projects. Education * High school diploma or equivalent required; associate or bachelor’s degree preferred. Work Experience * Prior customer service experience required, preferably in a service center or client-facing environment. * Experience creating documentation or training materials preferred. Additional Job Details * Location: On-site in Long Island City. * Schedule: Day shift. * This role requires on-site presence to provide direct customer support. #ZR

Job Description Location: US / Remote Team: Customer Success About Gelt Gelt is a tech-driven tax services company providing premium tax solutions for closely-held businesses, high-net-worth individuals, and investors. Our mission is to optimize our clients’ taxes and ensure compliance by utilizing our proprietary tax platform and team of expert in-house professionals. The Role As a Customer Success Manager at Gelt, you will take ownership of key parts of our clients’ experience. From activation through early adoption, you’ll ensure a seamless transition into our platform and services, and then monitor broader portfolio dynamics — identifying risk, operational gaps, and expansion opportunities. Your role bridges operations, client experience, and growth — you’ll ensure our clients start strong, our onboarding engine scales, and our client base is proactively managed for success. What You’ll Do • Lead end-to-end onboarding for new clients: manage timelines, collect information, coordinate across internal teams, and ensure readiness for service delivery., • Oversee key commercial workflows including billing updates, payment coordination, service renewals, and addressing related client questions., • Maintain portfolio-level visibility: monitor deadlines, deliverable status, usage patterns, and potential service gaps., • Surface risks and opportunities: identify clients with emerging needs (e.g., lifecycle milestones, new business activity) and collaborate with our tax team on upsell opportunities., • Support internal stakeholders: prepare data summaries, analyze trends and identify client portfolio insights., • Collaborate with Gelt’s tax operations team in implementing service workflows improving client experience, driving adoption and scaling our success engine. What We’re Looking For • 2+ years of experience in client-facing roles — ideal backgrounds include customer success, account management, operations or professional services in either financial services firms (preferably tax/accounting) or technology startups., • Exceptional organizational skills and comfort managing multiple projects and client portfolios., • Excellent communication skills (written and verbal)., • Comfortable working in a scaling, fast-paced environment where processes are constantly evolving., • Comfortable learning new tools and workflows., • Passionate about what they do, • Fast and creative thinkers and doers Please email your CV and a short cover letter indicating your passion for the position to Company DescriptionGelt is a tech-driven tax company providing premium tax solutions for closely-held businesses, HNWI, and investors. Our goal is to optimize our clients’ taxes and ensure their compliance by utilizing our proprietary technology platform and team of expert in-house tax professionals.Gelt is a tech-driven tax company providing premium tax solutions for closely-held businesses, HNWI, and investors. Our goal is to optimize our clients’ taxes and ensure their compliance by utilizing our proprietary technology platform and team of expert in-house tax professionals.

Job Description Ten Lifestyle Group is seeking an experienced Manager, Client Services, to lead strategic client partnerships across Americas. This role is perfect for a commercially driven leader who excels in client strategy, team development, and cross-functional collaboration. You’ll be responsible for growing key accounts, building senior relationships, and managing a high-performing team of Account Managers, all while delivering exceptional service across banking and lifestyle sectors. Key Responsibilities Team Management & Leadership • Directly manage and coach a team of Account Managers across Americas, supporting their professional development and performance goals., • Foster a collaborative, high-performing team culture aligned to Ten’s values., • Set clear expectations, share best practices, and provide mentorship on client-facing strategy, communications, and relationship management. Client Leadership & Strategic Growth • Own and expand senior relationships with key corporate clients across the region., • Lead strategic business reviews and data-driven conversations with C-suite stakeholders., • Understand client goals and position Ten’s services as a critical tool for customer retention and loyalty., • Shape and execute growth plans across accounts to increase usage, satisfaction, and value Account Strategy & Commercial Oversight • Translate data insights into strategy—using performance metrics to identify opportunities and mitigate risks., • Lead contract renewals, RFP responses, and pricing discussions in partnership with Commercial and Legal., • Ensure alignment between Ten’s services and the client's evolving needs, while maintaining profitability and SLA compliance. Internal Collaboration & Cross-Functional Delivery • Coordinate with internal teams across Service Delivery, Product, Marketing, and Legal to ensure smooth execution and account alignment. Experience & Knowledge • 5–10 years of senior-level account management, client partnership, or enterprise customer success., • Experience managing a team of Account Managers or equivalent client-facing professionals., • Strong track record of account growth, contract renewals, and strategic client influence., • Strong leadership presence with an ability to coach, develop, and motivate others., • Strategic thinker with a commercial mindset and solution-oriented approach., • Exceptional communication, presentation, and negotiation abilities., • Proficient in Microsoft Excel and PowerPoint; comfortable working with CRMs and data dashboards., • Calm under pressure, highly organized, and collaborative across internal and external teams. Role location: hybrid environment in New York or Las Vegas. Benefits What We Offer • Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement, • Employee discounts, assistance programs, and access to global client networks, • Opportunities to partner with prestigious luxury brands and clients, • Clear advancement and recognition structures Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.

Job Description What is Leapsome? Leapsome is the AI-powered people platform revolutionizing HR for modern teams. Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike. Our purpose is to make work fulfilling for everyone, and our vision is to reshape the future of work by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation & engagement. Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market. It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work! What is your job? We’re looking for a Customer Success Manager to help us master the challenges of growth and help us further shape our growth trajectory. As a member of the US Customer Success team, you’ll have an opportunity to take point on leading successful customer outcomes, impact our revenue trajectory and build and adjust our processes. You’ll collaborate cross-functionally with Product, Sales and Support to adapt to our customer's needs and ensure they have the best experience possible. * Take ownership to expand the US market with us * Manage a larger portfolio of SMB customers with a focus on scale and automation * Build and maintain meaningful relationships with our customers in order to create an amazing experience across the entire customer lifecycle: * Seamlessly transition from onboarding to long term support * Support customers to roll out additional parts of the platform later and enable them to have the best possible impact by using Leapsome. * Proactively nurture customer accounts to identify revenue expansion opportunities and ensure successful renewals * Monitor and improve customer success KPIs, and work to make customer success processes and structures scalable * Collect new customer requirements and pass information to the relevant internal teams Who are we looking for? * You have a Bachelor's degree and 1-2 years of work experience in Customer Success or a customer-facing role (ideally in a B2B SaaS company). Bonus for HR Tech experience * You have excellent communication/interpersonal skills and have proven experience navigating difficult client conversations * You have a good understanding of technology and prioritize based on data analysis, as well as ideally experience with customer success tracking tools (e.g., Hubspot, Zendesk, Planhat) * You are experienced in stakeholder and expectation management * You strive to provide excellent user experiences and service to our customers * You have a proven track record of being a detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of a software solution * You have an understanding of the SaaS adoption curve - how to drive usage from stage to stage * You have experience working for organizations/start-ups in growth mode * You are passionate about the future of work and continuous learning at work, and you want to join us in building an exceptional team and company to have real impact in this space * You are heavily aligned with our company values Benefits at Leapsome * Impact: Become part of a fast-growing scale-up taking over the People Performance & Enablement space by making work fulfilling for more than two million people by 2025 * Teammates: Join a diverse and international team of talented, smart, and kind people * Feedback and recognition: We value feedback exchange and celebrating successes — big and small * Hybrid model: Enjoy our hybrid model by working from home or in our office with a comfortable work-from-home budget * Flexible work: Experience a work-life balance with flexible hours and the option of working remotely within the USA for up to 2 months per year * Vacation: Take 30 vacation days every year, plus public holidays * Parental leave: Up to 8 weeks of 100% paid parental leave, with an additional unpaid leave option * Competitive package: Competitive salary, benefits, and a pre-IPO equity package * Financial wellness: Employer-sponsored 401(k), plus access to Origin, a financial wellness tool for your financial planning, advising, and support * Health care: Robust medical, dental, vision, and life and disability insurance plans. Additional perks include One Medical, telehealth services, and access for employees and dependents to a healthcare advocacy team. * Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness * Wellness: Stay active and healthy with our company-sponsored wellness benefits * Learning and development: Develop your skills with a $2,000 annual development budget and dedicated time for learning * Commuter benefits Expected Compensation: $88,000 - $105,000 + Bonus + VSOP For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. We share base salary ranges on all US job advertisements to comply with local legislation and provide greater transparency to candidates. This role will be eligible for additional compensation through bonuses and stock options. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. Leapsome’s values We stay true to our values in everything we do at Leapsome. * Seek impact — What brought us together is the desire to make work fulfilling for everyone. We’re like-minded in that we seek out and hold ourselves accountable for the impact we want to have in this world. * Listen & learn — We thoroughly and genuinely seek understanding. It helps us to constantly grow together and learn from each other as well as from our customers and partners. * Challenge the status quo — We regularly challenge ourselves. We don’t walk the beaten path just because everyone else does. Instead, we reflect and seek out better ways. * Take ownership & pursue excellence — We’re a group of smart and dedicated people, and we trust each other to truly own our work. We’re not afraid of high expectations as we strive for excellence. * Be honest & transparent — We’re honest and transparent with each other and ourselves. We want to get to the core of it, always. We trust each other to handle all shared information with care. * Be kind & humble — We are more than just colleagues — we genuinely care for each other. We give each team member the appreciation they deserve and the support they need. We have no interest in serving our own ego. Excited to be part of Leapsome? 😊 Just send us your CV. You won't need to input any information already mentioned on your CV later on - promise! 🤙 A cover letter isn’t necessary, but we’d really appreciate a brief answer to these questions: Why Leapsome? Why you? We look forward to getting to know you! You can find more about what our colleagues think about working at Leapsome here 👉 ✨✨✨ Glassdoor ✨✨✨ Kununu✨✨✨ Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Help us make work fulfilling for everyone! At Leapsome, we want work to be the best it can be for everyone. We help companies create environments where people can achieve shared goals, build authentic relationships, learn, and grow together. Put simply; our purpose is to make work fulfilling for everyone. And we know how to get there. But we can only do this by “walking our talk” and building a diverse and inclusive company where people — not just the business — thrive. Apply now 👇 or keep scrolling to read more about what makes Leapsome a unique workplace!

Job Description Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: Oppenheimer Asset Management (OAM) offers high net worth and institutional investors the opportunity to participate in a wide range of traditional and non-traditional investment strategies. The Account Services Group is responsible for servicing all programs offered by OAM. We are looking for a highly motivated self-starter who is interested in a career in Asset Management Administration. Candidate must possess the ability to multi-task and manage multiple domestic and international client relationships in addition to the following: Candidate Requirements: • Proficiency in Microsoft Excel with knowledge of lookups and intermediate functions., • Highly effective communication skills, verbal and written, with ability to work in a team environment., • Above average organization, prioritization and problem solving skill set while performing numerous miscellaneous account administrative duties., • Ensuring that prospective investors meet suitability requirements and standards to invest in a structured program while complying with anti-money laundering guidelines., • Processing investor advisory agreements, and translating the information in client data bases., • Interacting with financial advisors, sales assistants, custodians and third-party service providers., • Coordinating with third party managers reviewing account opening documents and client restrictions to ensure client funds are invested in a timely manner while adhering to the client signed agreement., • Sending regulatory and firm required client correspondence to clients where needed., • Producing / reviewing ad hoc reports for senior management., • Providing a high quality of service to financial advisers and their clients who are predominately high net worth and institutional investors., • Contributing to internal project initiatives and helping to coordinate the launch of new product offerings and communication with third party vendors and managers. For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $65,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary The primary focus of a Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high-net-worth clients. As a Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Essential Job Functions include: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled, • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • High School diploma or equivalent. Bachelors degree preferred., • Five years of job related experience, • Financial services industry required, • Prior experience working in an office environment with a customer service focus helpful, • Notary designation a plus, • Eligible to pursue a CFP designation, • Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail, • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors, • Excellent verbal and written communications skills a must, • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus Monday through Friday, 8:00AM – 5:00PM Working Conditions Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a work station. Salary: Average annual salary range for this position across our locations is: $40,000 to $80,000. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . Accommodations are made on a case-by-case basis. This email is for accommodation requests only. We are unable to respond to general inquiries sent to this email address. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job Description What does a great Client Success Manager do? An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position sits within our APL business unit, and will manage and defend a book of business aligned by customer segment within a geography. The CSM will be accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. Responsibilities • Make the Client Happy, • Driving Relationship Governance to ensure that we’re making the client(s) happy at a personal level, • Connect with business sponsor on weekly basis while in delivery (monthly if not in delivery), • Maintain relationship powermap. If change in sponsors, build relationship with new sponsors, • Identify personal win for client and Drive alignment between InvestCloud and personal win, • Driving Executive Governance – Enforce executive governance on a monthly basis (quarterly if not in delivery) to ensure that Investcloud and the client are aligned on the status of the relationship and have an opportunity to drive resolution where necessary. Schedule a prep, Ensure the right people are in the room from the client and from InvestCloud, issue meeting minutes, • Build and long-term trusted advisor relationship within their accounts at C-Suite and E-Suite levels. Identify personal win for client and Drive alignment between InvestCloud and personal win, • Drive collection of NPS and, • Drive Operational and Service Excellence, • Ensure Alignment to Business Objectives: Understand the client’s business objective, ensure that the business objectives are being met (e.g. ensure that business kpi’s are being met), • Manage Closure of Open Issues: Understand open issues and work with appropriate teams to drive closure, • Escalate Timely and Effectively: Escalate outstanding issues to senior management, the appropriate escalation path, amber flag, red flag, • Ensure SLA’s are In-Line: Being aware when SLA’s are breached, escalating through the appropriate internal and external channels, • Do a weekly ticket review and work with the platform success team to drive ticket resolution, • Defend Revenue, • Manage Renewals: Manage the renewal process (timing, initiation, annual CPI increase, floor and incremental fees, liability clauses, interacting with legal, the art of negotiation) to drive new value to client and maximum ARR for InvestCloud, • Manage Account receivables: Ensure clients are paying and account receivables are current to drive optimal cash flow for InvestCloud, • Monitor usage of current platform and take action to drive and grow usage, • Grow Revenue, • Maintain solid understanding of InvestCloud propositions to initiate conversations and raise interest., • Drive growth by expanding InvestCloud footprint within accounts.in terms or client relationships and in terms of product, • Maintain and Executing Against Account Plan: Develop, maintain, and execute on account plan, • Identify Upsell Opportunities: identify growth opportunities and collaborate with Sales to upsell/cross sell into the Accounts, • Maintain white space on client Basic Qualifications for Consideration: • BA/BS degree required, MBA a plus, • 10+ years of financial services experience preferably within the customer segments of Wealth & Asset Management, • Proven account management experience in a customer facing environment required, • Strong understanding of customers and their business model and workflows, • Demonstrated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Strategic thinker, • Strong negotiation skills, • Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $165,000 - $180,000 #LI-BH1

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Interest or experience in the business side of life sciences, public health, healthcare consulting, pharma, or healthcare related industries, • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Company Equity at manager level, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus, • Health, dental, vision insurance + 401K, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description About Us Atlantic is a managed services company founded nearly 70 years ago. While Atlantic’s offerings have evolved over the years with technology, our profound sense of urgency and unparalleled commitment to customer service has been a constant. Atlantic is focused on designing and delivering innovative solutions that improve our partners’ security and productivity. Atlantic’s IT Division is a key growth driver at Atlantic and a focal point of our strategy and investment. Our “Obsessed with Excellence” tag line defines our corporate culture, which, along with our vendor partnerships, curated solutions and exceptionally talented team members, differentiates us from our competition. Atlantic looks for hard-working and motivated candidates with a strong foundation of soft-skills who do not view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to achieve your career goals, you are a great fit for Atlantic! Position Overview – Customer Success Manager (CSM) As a CSM, your primary responsibility is to build and maintain strong, strategic relationships with a designated portfolio of managed services clients. You will serve as a trusted advisor to key stakeholders and business leaders, ensuring clients achieve maximum value from our services while aligning technology strategies with their business goals. Through regular engagement and a deep understanding of each client’s environment and objectives, you will act as the primary liaison between the client and our internal technical teams. Your role is both consultative and facilitative—bridging the gap between business needs and technical execution, driving satisfaction, and identifying opportunities for added value. Your core objectives in this role include: • Client Success & Value Realization – Help clients understand, measure, and maximize the business value delivered by our services and solutions., • Relationship Management & Retention – Foster long-term relationships that result in high levels of client retention and advocacy., • Issue Management & Escalation – Own and resolve client concerns outside the scope of standard service tickets, acting as an escalation point for issues requiring strategic or high-touch attention., • Strategic Growth Enablement – Identify and support cross-sell and up-sell opportunities that drive client growth and deepen engagement with our services., • Client Technical Strategy & Alignment – Translate business goals into actionable technology strategies. Guide clients in making informed IT decisions and roadmaps. Responsibilities and Duties • Develop and maintain strong relationships with clients, understanding their business needs and objectives., • Monitor customer health metrics, identify (and report and help to report and solve) potential issues, and proactively provide solutions to ensure client success, top drive client retention, • Conduct regular check-ins with clients to assess their satisfaction and gather feedback for service improvements, including the preparation and delivery of Quarterly Business Reviews., • Develop an understanding of our products and services sufficient to effectively educate clients on their value., • Collaborate with the technical teams to tailor solutions to meet client’s technical and business requirements., • Manage and resolve customer concerns and escalations in a timely and empathetic manner., • Identify opportunities for upselling and cross-selling within assigned client base., • Bachelor’s degree in Business, Communications, or a related field., • At least 2-3 years (for CSM) 3+ years (for TAM) of experience in IT business to business (B2B) client success, account management, service delivery or a similar client-facing role (preferably within the MSP industry)., • Strong interpersonal skills with a customer-focused attitude., • Excellent communication, presentation and organizational skills., • The ability to manage effectively many accounts and prioritize tasks., • A good understanding of the landscape of IT services and products at a high-level., • Strong problem solving skills and a strategic mindset., • Proficiency in ConnectWise and Microsoft Office Suite., • Experience with customer success software and tools., • Knowledge of MSP industry trends and challenges., • Competitive salary and benefits package., • As a full-time employee, you will be eligible for our comprehensive benefits program, which includes: • Medical, dental, and vision insurance plans, • 401(k) plan with Principal Financial, • Health FSA (Traditional and Limited Purpose Accounts), • HSA, • Dependent Care FSA, • Transportation Reimbursement Plans (Commuter/Parking), • Employer paid Basic Life Insurance $50,000, • Voluntary Benefits – Life & ADD, STD & LTD, Hospital, Accident, Cancer & Critical Illness, Legal, Identity Protection, Auto & Home, Pet Wellness plans, etc., • Plus, employee perks such as discounts through Savings Marketplace in addition to EAP & HealthAdvocate services, • Paid time off • Opportunities for professional growth and development., • A dynamic and supportive work environment., • An opportunity to work with leading-edge technology and a talented team.

Job DescriptionCustomer Service / Sales Representative Wanted! - ENTRY LEVEL POSITIONS OPEN- START ASAP ADVANCEMENT OPPORTUNITIES We are working with an internationally recognized client who are leaders in their industry. Based in the Nashville area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation. Individuals who have experience in the Retail and Hospitality industry are found to be very successful in this role. The Duties of the Sales Representative: • Be the professional face of our clients, • Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction, • Act as point of contact for our Clients, • Provide an outstanding level of customer service on behalf of our clients and company, • Advise all existing customers with their needs and enquiries, ensuring their questions are answered appropriately Experience Required:, • Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate, • Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc., • Excellent Communication Skills, • Professionalism Personal Skills Required:, • Must thrive working in a fast paced, vibrant environment, • Fast learner who can retain information, • Confident, outgoing and approachable, • Capable to work under pressure & meet deadlines, • Strong customer service skills whilst being assertive and polite COMPENSATION: 35K-50K ANNUAL. To find out more about this opportunity, please send us your updated resume and our HR team will contact you very soon.

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description The Client Services Coordinator supports the Client Services team in delivering outstanding client experiences by managing documentation, scheduling, and internal follow-ups. This entry-level role provides vital administrative support, helping the team maintain accurate records, coordinate meetings, and prepare materials for client communication. The Coordinator is essential in ensuring operational consistency across client accounts. Responsibilities Client Strategy & Relationship Management • Provides day-to-day support across Tier 1–3 accounts by coordinating communications, documentation, and scheduling., • Supports Managers and Senior Managers with timely and accurate tracking of project actions and client requests., • Ensures that project documents, call notes, and meeting agendas are well prepared and client-ready. Account Growth & Commercial Development • Supports client-facing team members by compiling historic scope and delivery data to inform renewal or upsell discussions., • Maintains reference documents and logs to help team track engagement history and opportunity timelines., • Assists in follow-ups to nurture ongoing client conversations post-delivery. Client Delivery Governance • Tracks delivery milestones in CRM tools and project boards (e.g., HubSpot, Monday.com), ensuring all updates are current., • Logs client feedback rounds and supports content upload or review logistics., • Helps prepare client-facing decks, recaps, or handover notes for internal use. Cross-Functional Collaboration • Works closely with PMs to ensure project schedules, meetings, and updates are clearly communicated., • Coordinates with BD on contact records and helps align notes between teams., • Flags recurring questions or delivery themes for discussion in team reviews. Team Leadership & Capability Development • Participates in team meetings and internal knowledge-sharing sessions., • Seeks out learning opportunities from senior team members and proactively upskills in tools and workflows. Process & Tools Optimisation • Keeps CRM and shared documentation up to date., • Identifies repetitive tasks that could benefit from process improvements or templating., • Helps test new tools and SOP updates as they roll out across the department. Reporting, Feedback & Escalation Management • Maintains contact logs, activity trackers, and supports NPS/feedback survey rollouts., • Alerts team leads if a client hasn’t received key updates or requires a follow-up., • Compiles inputs for team reporting dashboards and post-project summaries. Hiring & Onboarding • Assists in onboarding new Coordinators by walking them through systems, shared files, and daily task flows., • 1–2 years in admin, coordination, or client service support, • Experience working in a fast-paced agency or studio environment, • Excellent organizational and task management skills, • Strong written communication, • Basic knowledge of CRM or documentation tools, • Ability to take accurate notes and follow up independently, • Detail-oriented and proactive mindset, • Comfortable juggling multiple internal and client-facing tasks, • Strong team collaboration skills, • Salary: $50 to 65k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to our Senior Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $66,000 to $112,000 + benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job Description About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We're hiring a Customer Success Lead to build, lead, and scale our client/account management function from the ground up. You'll be one of the primary interfaces with our customers, helping them fully realize the value of our insights and technology, and shaping how our company listens to, serves, and grows client relationships. You should thrive in ambiguity, have strong strategic instincts, and a bias toward action. This is a critical leadership role — perfect for someone who likes building the plane while flying it. Key Responsibilities Customer Success Strategy & Execution • Design and implement a structured customer success framework focused on lifecycle management, customer engagement, and value realization., • Stand up scalable systems for account management and client retention, including account and renewal/upsell plans, • Act as the executive point of contact for clients, particularly during early onboarding, renewals/upsells, and day-to-day engagements, • Surface and synthesize client feedback to influence product development, platform improvements, and go-to-market strategy., • Work cross-functionally with Analysis, Product, Engineering, and Comms/Marketing to deliver a cohesive customer experience., • Own renewals, extensions, and account expansion by identifying evolving client needs and navigating procurement processes., • Manage, and eventually scale, a high-performing customer success team as the company and client base grows, • Define KPIs, workflows, and success metrics to track team performance and client outcomes.You'd Be a Great Fit If You..., • Have 8+ years of experience in customer-facing roles (customer success, consulting, or account management), ideally in startup or fast-growth environments., • Are client-obsessed and have worked directly, preferably as the lead, with enterprise or nonprofit clients., • Are a strong communicator with high EQ — someone who builds trust, navigates complexity, and handles high-stakes situations with calm and clarity., • Have experience interfacing with senior leaders and can translate customer needs into product and business strategy. Be the advocate for our clients internally., • Are a skilled project manager who keeps trains running on time, sees around corners, and ensures flawless execution., • Salary and stock options are negotiated based on experience. The salary range for this position is $105,000 to $160,000 per year, depending on the candidate's skills, experience, and qualifications, and comes with a competitive commission plan as well. In addition to cash compensation, this role is eligible for a stock option grant., • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support., • Flexible vacation, sick leave, including office closure between Christmas and New Year's., • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered., • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York., • Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Job DescriptionAbout AngelList: We exist to accelerate innovation by increasing the number of successful startups in the world. We want to give more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world changing startups, and build tools for startups that help them run their operations so they can focus on building. AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we’ve driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambitions are even larger – we’re innovating on the financial infrastructure for venture investors and the startups they invest in. Come build with us. About the Role: Our Venture Relations team at AngelList serves as the main point of contact for our clients across our suite of private market software products. Our clients include some of the most exciting investors in the Venture Capital ecosystem, CFOs of multi-billion dollar private market funds, and operators within private fund management. The Venture Relations team partners with our clients to deliver a delightful product experience, drive retention, and enable growth. In this role, you’ll serve as the operational center of excellence for AngelList’s customers by working closely with Account Managers to manage fund operations, troubleshoot client issues, and serve as subject matter expert on our software suite. You will work directly with General Partners, CFOs, and other external stakeholders to drive outcomes and focus on executing critical workflows to provide Account Managers and our customers with increased leverage. Internally, you will collaborate with sales, engineering, legal, finance, operations, and tax teams to enhance platform efficiency and track client challenges. Please note, this is not an investing role. This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week.You will: • Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business., • Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained. You’ll continuously seek ways to improve operational efficiency., • Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies, • Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals. You’ll facilitate communication and coordination across functions to ensure smooth execution for client deliverablesOther characteristics of the ideal candidate:, • 2 years of experience within a rapidly growing startup or fintech organization, • Demonstrates a strong desire to engage in problem-solving activities. Proactively identifies issues and takes initiative to find solutions. You’ll show an enthusiasm for tackling challenges and improving processes., • Actively seeks opportunities for skill development and continuous learning. You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise., • Resourceful, ambitious, and a quick learner, • Superb attention to detail — you need to be able to catch the edge case every time, • A deep love of startups and passion for understanding the infrastructure of venture financeHow Success will be Measured in this Role:, • Operational Excellence: Successfully executing accurate and timely delivery and product ops., • Cross-Functional Collaboration: Effectively collaborating with different departments to ensure smooth execution of workflows.

Job Description Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company, with a reputation for inspiring confidence and celebrating individuality, Nuovo is on a mission to empower individuals by fostering self-expression and intimacy. Our stunning SoHo studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we’re looking for a passionate Guest Experience & Sales Professional to bring this experience to life. This is more than a sales role; it’s a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You’ll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission. What You'll Do • Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You'll build a bond with each individual, making them feel comfortable, confident, and celebrated., • Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection., • Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories. You'll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience., • Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest’s feelings and satisfaction. You present Nuovo’s curated product offerings with confidence and professionalism. You don’t just meet goals – you exceed them. Here’s what our guests can expect from their time in the studio: • A Personal Welcome: The experience begins with you. You'll meet with each guest to understand their vision and make them feel at ease in our sophisticated SoHo space, setting the stage for an exceptional session., • The Curated Photoshoot: Our all-female team of photographers guides each guest through a series of refined poses. Using elegant satin drapery, we create stunning, timeless works of art that focus on a tasteful and artistic depiction of the human form. The session is designed to be efficient and professional, ensuring a high-quality outcome., • The Same-Day Reveal: Immediately following the shoot, you’ll lead the guest through a same-day viewing of their unedited photos. Your role is to help them navigate their options, guiding them to select the images and products that best capture their personal style and vision. Requirements About You • You are a people person with a high degree of emotional intelligence and a genuine passion for human connection., • You have a proven track record in a client-facing role within high-end hospitality, selling an experience, or a similar field. Experience in high-ticket sales is a significant asset., • You possess a strong ability to consistently exceed sales targets and quotas., • You have excellent communication skills, a confident demeanor, and the ability to listen with empathy., • Excellent emotional management., • You are results-driven and skilled at navigating conversations that lead to meaningful sales outcomes., • You are highly organized and adept at managing time in a fast-paced environment without sacrificing a personal, high-touch experience., • You are available to work weekends and evenings in person., • Competitive Compensation: A base salary of $75,000 USD paired with a generous commission structure that truly rewards your performance and dedication. Earning potential of $200,000+., • A Creative Sanctuary: Work in our beautiful, modern SoHo studio alongside a team of inspiring women who are passionate about their craft., • Comprehensive Benefits: A complete group benefits package including life, health, and spousal coverage., • Growth and Development: Join a fast-growing company that is committed to nurturing talent and providing clear pathways for career growth. #ZR

Job Description Our client is a consumer-advocacy law firm located in the Financial District of New York City, providing representation to consumers who have fallen into financial difficulty. With their rapidly growing firm, they offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you! Legal Customer Service Representative Our client is seeking a full-time entry-level legal assistant to provide the firm's attorneys with administrative support. This is a perfect opportunity for a hard worker with superior organizational skills, and who is interested in learning and growing in a fast-paced work environment. Principal Duties & Responsibilities: • Use of Salesforce CRM software to facilitate the process of responding to clients concerns via phone., • Working with collections agencies via phone to obtain documentation of settlements., • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria., • Uploading these documents to their system., • Other ad hoc tasks as needed., • This is an entry-level position – prior experience working in a law office is a plus., • Must possess superior communication skills., • Highest ethical standards and professional integrity., • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties., • This is a hybrid position that will have a predetermined flexible remote and in-office working schedule., • Training & Guidance, • Medical, Dental & Vision Benefits, • 401K Benefits with Employer Match, • Pre-tax Transit Benefits, • Flexible Spending Accounts, • Paid Time Off (PTO) plus Sick Time, • An incredible team of smart and supportive people!

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role We are seeking a highly motivated, client-focused individual to join the Global Relay Client Services team. As part of Client Services Team, the Manager, Client Services, will lead Global Relay customer-facing teams in a 24/7 environment. You will be responsible for the team's day-to-day operations, leading a team of 6-12 experienced subject matter experts. The Manager will build strong relationships with peers to execute departmental strategies. In this role, you will have the opportunity to hire, coach and lead a growing team. Your accountabilities will include reporting on key metrics, handling client escalations and identifying opportunities to improve client experience. You possess a solid technical background and demonstrate the experience needed to guide complex issue resolution, implement best practices and maintain high client satisfaction. Your responsibilities • Leads a team that is responsible for providing a high level of technical support and customer satisfaction., • Conducts weekly 1:1s, prepares performance assessments; mentors and guides the professional and technical development of your team members., • Provides continuous feedback, addresses underperformance, and recognizes the individual strengths and contributions of your team members., • Develops a superior understanding of Global Relay Products and Services., • Monitors and analyze support metrics, customer feedback, and system performance to drive continuous improvement., • Manages staffing plans and work scheduling., • Facilitates open communication between Technical Support and other departments within Global Relay., • Collaborates with development and product teams to address software issues, bug fixes, and feature enhancements., • Provides training and mentoring to support staff to ensure continuous skills development and high team performance., • Stays updated on industry trends, emerging technologies, and best practices to improve support operations., • Manages and resolves escalations related to the support process, direct reports or product., • Oversees documentation of support processes, FAQs, and knowledge base articles to enhance self-service capabilities., • Builds strong relationships with peers and stakeholders to deliver on common goals., • Acts as a goal-oriented, self-starter who can work independently and reliably with minimal supervision., • Demonstrates strong ability to work comfortably under pressure in a fast-paced environment and able to handle challenging situations with integrity, empathy and sincerity., • Adapts and pivots quickly under changing conditions and circumstances; embraces new challenges and adjusts approaches as needed., • Showcases good judgment and prioritization skills to proactively and independently solve problems and make strong decisions., • Exhibits broad knowledge of the challenges and benefits of supporting a SaaS environment., • Has strong ability to react and effectively remove roadblocks affecting team efficiency., • Understands and able to communicate at all levels the impact to business and customers from Service Incidents., • Leads technical recovery to mitigate and restore service, minimizing impact to customers for major incidents while considering all aspects of Incident Management., • Identifies opportunities to improve efficiency and effectiveness of team., • Ensures new products, services, and features are fully supportable and meet Support Services non-functional requirements., • Identifies and recruits exceptional talent to improve the overall skillset and experience level of the team., • Manages direct reports with different levels of technical knowledge and experience, skillsets and expertise, and technical areas of focus. Successful candidates will exhibit strong communication and people management skills and will act as a personable relationship builder that demonstrates effective leadership through change. The successful candidate has a strong track record as a servant leader, with a strong focus on clearing roadblocks and enabling their teams to best support customers. You will have demonstrated leadership experience in a customer or end user SaaS Support environment and possess strong technical problem-solving abilities with a customer service orientation. • Previous experience in a SaaS or enterprise grade organization., • Post-secondary education (minimum of an undergraduate degree is preferred)., • 10 years SaaS support experience in a client-facing role., • At least 5 years of progressive leadership experience within a support organization., • Exceptional communication and collaboration skills, enabling you to effectively build relationships with technical and non-technical stakeholders., • Strong ability to set priorities and coordinate work efficiently and effectively., • Global Relay Client Services is a 24x7 team using a follow-the-sun model., • Managers may be required to work outside of business hours, including weekends and statutory holidays. Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$100,000—$140,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionCompany Description Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit Job Description Overview Blend360 is seeking a senior Client Partner to lead one of our most strategic, multi-year transformation engagements for a global professional services company in the mobility and compliance industry. This client, owned by a leading Private Equity sponsor, is undertaking a critical, enterprise-wide modernization program to automate operations, reduce cost, and reinvent its service offerings using agentic and intelligent application technologies. The Client Partner will act as the CEO of the account – accountable for client success, growth, and profitability. You’ll interface directly with the investors, the Board, and the client’s COO and Global Head of Transformation, orchestrating six Blend360 Agentic PODs aligned to the client’s IT and business teams. This is a board-level transformation mandate with significant visibility and long-term impact. Key Responsibilities 1. Strategic Account Leadership * Serve as the overall executive owner for the engagement – accountable for the client’s success, satisfaction, and Blend360’s P&L. * Partner directly with Private Equity investors, Board members, and C-suite executives (COO, CTO, CIO, CHRO) to align on transformation goals, milestones, and outcomes. * Translate the client’s business transformation agenda into actionable delivery roadmaps that blend technology, AI/agentic automation, and operational redesign. * Drive multi-year account planning, forecasting, and expansion opportunities within the client ecosystem. 2. Financial and Commercial Ownership * Own the commercial structure, profitability, and growth targets for the engagement. * Ensure disciplined financial management – pipeline health, deal economics, contract renewals, and revenue recognition. * Lead renewal and expansion discussions tied to new automation initiatives or product innovations. 3. Executive Relationship Management * Operate as a trusted advisor to senior client stakeholders, connecting Blend360’s capabilities to strategic business priorities. * Build and sustain C-level trust through transparent communication, thought leadership, and business acumen. * Represent Blend360 at all governance forums and transformation steering committees. 4. Delivery Oversight and Transformation Leadership * Guide the work of 6 Agentic delivery PODs, ensuring alignment between Blend360 and client IT/application teams. * Partner with internal delivery leads to define and measure outcomes around automation, cost reduction, and innovation. * Anticipate risks in delivery or stakeholder alignment and lead proactive course corrections. * Maintain compliance and governance standards appropriate to a regulated, multi-jurisdictional environment (tax, immigration, payroll, etc.). 5. Growth and Innovation * Identify new opportunities for Blend360 to expand its footprint within the client’s modernization program – e.g., new intelligent applications, process digitization, or AI-driven insights. * Bring forward-thinking ideas that demonstrate Blend360’s innovation leadership in AI, automation, and digital transformation. Qualifications Ideal Candidate Profile Experience & Background * 15+ years in client-facing leadership roles in consulting, digital transformation, or technology services firms. * Proven success leading $10M+ strategic accounts with multi-year transformation programs and complex stakeholder environments. * Experience engaging with Private Equity-backed portfolio companies undergoing major change initiatives is highly desirable. * Deep familiarity with enterprise operations, process automation, and AI/agentic technologies. * Background in professional services, BPO, or compliance-heavy industries (tax, mobility, HR, finance) preferred. * Combination of consulting and client-side experience – able to empathize with internal pressures while driving external outcomes. Skills & Attributes * Executive presence with the ability to influence at Board and C-suite levels. * Strong financial acumen and understanding of deal economics and P&L management. * Strategic thinker who balances commercial growth and delivery excellence. * Skilled in change management, stakeholder alignment, and navigating complex organizations. * Entrepreneurial, outcome-oriented, and deeply collaborative. Why This Role Matters This is not a typical account management role — it’s a chance to lead a flagship transformation that will redefine a global enterprise’s operating model and deliver measurable enterprise value for investors and management alike. You will be at the intersection of AI innovation, operational transformation, and Private Equity value creation — shaping the future of both the client and Blend360’s standing as a trusted transformation partner. Additional Information All information will be kept confidential according to EEO guidelines.

Job Description Our client is a 200 billion AUM global asset manager based out of NYC. The Senior Associate, Client Operations position within the Client Service team is at the forefront of the operational client experience. The Senior Associate will work closely with Global Client Solutions and other members of the Client Service team globally to support the management of the end-to-end client experience. The Client Service team is responsible for providing proactive, client centric service to clients and their related parties ensuring that clients have a positive and seamless experience. The role will also provide support to internal stakeholders across the business in delivering client objectives. This role combines customer service with financial expertise, often acting as a bridge between the client and the technical aspects of investment operations. This role involves ensuring efficient processing of client requests and partnering with various internal teams to address client needs and resolve issues. Key responsibilities include: • Serve as primary point of contact for client inquiries related to operational activities, transactions (distributions, capital calls), reporting, account management, ensuring that client issues are addressed swiftly and effectively • Co-ordinate the flow of investor inquiries and responses with internal teams to deliver timely and accurate investor facing communications i.e., performance reporting, specific and customised ad hoc requests • Liaise with Client Service Reporting and other internal teams to ensure delivery of reporting needs; ability to address custom reporting needs in the region, if necessary • Regularly communicate with internal teams (Global Client Solutions, Risk & Compliance, Investment Accounting, etc.) to address client inquiries; proactively address and resolve any issues • Organize, manage, and monitor the team’s schedule and inbox to ensure the quality and timely service delivery of requests and query responses • Identify and implement process improvement opportunities to enhance operational efficiency and client satisfaction; contribute to projects and initiatives of the team and the wider business, as necessary EXPERIENCE • 8+ years’ experience within financial services/ asset management, with experience in Investor Relations or Client Service • Direct experience in a client-facing role is a plus, • Proven ability to champion the criticality of quality client outcomes to important internal stakeholders • Ability to develop strong working relationships with both internal and external stakeholder • Proven Project Management discipline highly advantageous, • Knowledge and experience related to Private Markets QUALIFICATIONS • Bachelor’s degree, • Tertiary qualifications in law, economics, finance or related field, commerce BUSINESS KNOWLEDGE • Strong knowledge of systems/databases containing institutional or investment data • Experience with pension funds or institutional investors and client servicing, • Knowledge of institutional investor needs, • Business acumen, financial metrics and key performance drivers TECHNICAL KNOWLEDGE • Ability to successfully communicate (written and verbal) technical financial and investment related content • Strong Financial knowledge, • In depth knowledge of Salesforce, • Understanding of current global regulatory environment and requirements, • Strong working knowledge of MS suite including excel, PowerPoint, Outlook, and Power BI OTHER • Service-minded and hard-working with a can-do attitude, • Able to juggle multiple, competing priorities, • Ambitious, assertive, helpful, motivated and entrepreneurial, with a desire to succeed

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Client Success Associate at Maven, you will: • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments, • Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency, • Standardize and maintain CS team playbooks, templates and documentation to further enhance client experience while promoting and maintaining efficiencies, • Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns, • Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables, • Actively listens to clients' concerns and diagnoses clients' service needs while facilitating timely client problem-resolution, • Follow escalation protocols correctly to ensure tickets are routed to the right teams for support and/or that you seek additional support to respond to clients appropriately; help to support and maintain these documented protocols and identify opportunities for process improvement where needed, • Partner with other CSMs, Operations, Client Deliver, Sales, and Product to iterate on existing processes and continue to deliver best-in class client service, • 2-4 years of experience in customer or client success, account management, customer or digital marketing, project management and/or operations, • Passion for healthcare, telehealth, and/or start ups, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Ability to craft thoughtful and persuasive client-facing content in multiple different formats, • Ability to identify issues and trends based on your client experience and bring to appropriate cross-functional teams to identify and solve with process improvements, • Experience creating scalable and repeatable processes that are used by internal and external stakeholders, • Strong project management and organizational skills and the ability to influence without authority, • Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment, • Project management or operations experience, • Background in a healthcare-related field Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Excited to partner with leading financial institutions — private equity, venture capital, hedge funds, asset managers, and investment banks — and meet their high expectations for accuracy, responsiveness, and professionalism, • Deeply curious about how businesses and markets work, and comfortable speaking the language of finance — you read financial publications, follow deal activity, or have prior exposure to finance through internships - but you don't want to be an analyst or banker, • Brings a journalistic curiosity with commercial discipline — you ask smart questions, quickly grasp complex industries, and know how to find the right experts who can bring clarity to a client's challenge, • A strong communicator who can engage confidently with both senior clients and seasoned industry executives, • Thrives in a high-volume, time-sensitive environment, balancing speed with quality and attention to detail, • Proactive, accountable, and self-directed, taking ownership of your pipeline and outcomes, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Company Equity at manager level, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus, • Health, dental, vision insurance + 401K, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description WHO WE ARE Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties! Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth. Our company culture, guided by core values, shapes our daily interactions: * We bring client satisfaction * We are impactful * We go above and beyond * We live one team, one dream We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys. Learn more about AB Tasty and our teams: * About Us * Your Journey with Us * AB Tasty on Welcome to the Jungle The Team The Customer Success Manager helps clients succeed with their digital optimization programs, guiding them to get the most from AB Tasty’s suite of products- including testing, personalization, feature management, merchandising, and recommendations. This role combines strategic guidance with hands-on enablement and training, partnering closely with product, marketing, and engineering teams. You’ll help translate ideas into high-impact tests, guide experimentation strategy, and ensure clients have the knowledge, confidence, and support to run successful programs. In doing so, you’ll become a trusted partner in shaping how teams test, learn, and innovate. * Collaboration tools: Slack, Jira, Confluence, and more * Tools: Churnzero, Gong * Travel: occasional travel to client meetings Your Mission As we say at AB Tasty, we’re the optimization partners pushing brave ideas from the inside out, and the CS team is at the heart of that mission. As part of this team, you’ll be a strategic partner, elevating clients’ digital performance and helping them deliver better experiences for their users. * Build and maintain strong, trusted relationships with key stakeholders across clients. * Understand client goals and challenges to provide tailored guidance and drive measurable business outcomes. * Lead onboarding and adoption of AB Tasty’s platform, helping clients unlock value quickly and effectively. * Develop deep expertise across multiple AB Tasty products, staying informed on industry trends to advise clients strategically. * Identify risks and opportunities, partnering with Key Account Managers to support client growth, success, and product expansion. * Showcase platform features and best practices to help clients maximize results and demonstrate the impact of their optimization programs. * Capture client feedback and insights to influence internal teams and improve both product and experience. * Collaborate closely with Engineering, Product, and Support teams to ensure seamless client experiences and effective technical guidance. * Serve as the go-to partner for helping clients realize the full potential and ROI of their digital optimization programs. What You’ll Bring * 3+ years in a client-facing SaaS or digital optimization role, helping clients adopt technology and drive measurable outcomes. * Strong organizational skills and ability to manage multiple clients and priorities. * Consultative, client-focused mindset with confidence engaging decision-makers (VPs, Heads of Marketing, Product Managers, Engineers). * Excellent communication and active listening, strong ability to translate technical concepts for both technical and non-technical stakeholders. * Basic knowledge of how websites work including HTML, CSS, and JavaScript; bonus for familiarity with React, Vue.js, Server-Side Rendering, SPA, APIs, or SDKs. * Interest or experience in UX design, analytics, e-commerce, and/or customer experience optimization. * Experience in global or remote teams and collaborating across multiple internal functions (Sales, Engineering, Product, Marketing, Support). * Passion for helping clients maximize platform value, drive impact, and champion customer-centric improvements. If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application! Why you’ll love it here At AB Tasty, we believe in empowering our team members to innovate, grow, and succeed together. By joining our team, you’ll: * Make a real impact: directly influence our success and be a player in the company's growth * Ownership & autonomy: we believe in trust - no micromanagement, just the freedom to excel and take charge of your own journey * International culture: collaborate with a diverse, global team across 8 countries * Accelerate your career: we offer vast opportunities for professional development, education, and upward mobility AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Excited to partner with top-tier consulting clients (Tier 1, Tier 2, and elite boutiques) and confident in your ability to match their pace, precision, and expectations, • Ambitious and competitive, with a drive to excel and a "no-task-too-small" mindset, • A clear, persuasive communicator with sharp business instincts and professional polish, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful and self-directed, with a bias for action and accountability for results, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Company Equity at manager level, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus, • Health, dental, vision insurance + 401K, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job Description Salary: $85,000/Yr-$90,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary What This Job Involves This is an internal client facing role that provides the opportunity to combine your passion for delivering a high level of service, with excellent people skills, and an enthusiasm for getting issues resolved quickly to enhance the on-site experience for employees. You will serve as oversight for the Employee Experience Coordinators, who are the first point of contact and the go-to for staff information and inquiries. The Workplace Experience Ambassador’s primary responsibility will be providing support to employees who work in a flexible (shared) desk environment an support move coordination. This role will ensure employees have a safe, comfortable, and functional workspace. They will be responsible for the daily oversight of the fabric and maintenance of the floor space, achieved through face-to-face engagement, proactive communication, effective time management, and exceptional customer service. Ambassadors ensure that a seamless, consistent level of service is provided at every user touchpoint from the employees’ arrival on site to their end of the day departure. The WEX Ambassador will consistently deliver a high level of customer service in a fast-paced environment and requires the ability to stay calm and focused when working with other teams to resolve issues. The Manager role will be responsible for managing the day-to-day activities of the Ambassador(s), ensuring all tasks are being completed in a timely & efficient manner, while also managing their own assigned Coordinator duties. In addition, the Manager will manage the reporting workstream for tasks, providing weekly reports on service levels, ticket activities, client interactions, and other relevant data points. Key responsibilities: Managerial duties -Manage the day-to-day activities of the Workplace Experience Ambassador ensuring a robust portfolio of tasks that are being completed in a timely & efficient manner. -Provide weekly reports of key metrics and data points representing the tasks completed and associated service level KPIs. -Manage the weekly visitor report, reviewing for key information and assigning greeting duties for the clients. -Act as the first point of escalation when an issue arises. -Provide support when needed for the GEC & Trader population. Support flexible desking More than half of internal clients will be moving to a flexible desking arrangement requiring the booking of a desk in lieu of a permanently assigned workspace. To facilitate this process, Workplace Experience Ambassadors will: -Assist employees at on-site arrival for desk check-in and provide further training on the online reservation system (browser & app versions). Provide guidance on resolution of technical issues through referrals to user guides, training materials, and the tech hub. -Regularly walk the site throughout the day whilst being available to support employee requests raised during the walkaround. -Ensure there are available supplies of items such as headsets and technology cables to support staff if they have forgotten to bring in their own. -Ensure all issues are logged and reported through the appropriate ticketing system; take ownership for effective follow up and resolution to the issue. -Provide support with allocating storage for employees and assist with missing personal items and equipment. -Monitor employee adherence to workplace policies, including desk check-in, clear desk policy, neighborhood seating, etc. and work to resolve issues with employee compliance. -Solicit feedback on the flex seating experience and communicate to the appropriate team. Long Description Support employees’ requests for assistance with technology -Monitor & analyze data for issue trends. Work with Facilities Management and the tech teams to look for effective resolutions to prevent further occurrences of the same issue. -Identify and report any issues with the desk booking process, including system data accuracy, to the Facilities Management team. -Build positive and productive relationships that cultivate a high level of trust in the Ambassadors ability to get issues resolved quickly across all levels of stakeholders. -Support all customer inquiries and issues with a tactful and confidential approach. -Follow all company policies and procedures. Support overall site wellness -Proactively identify potential risks related to general condition of the floor, specific workspaces, and technology to minimize complaints being received. Health & Safety related matters would require immediate escalation for remediation. -Liaise and work collaboratively in a positive and productive ‘one-goal’ approach across departments and building vendor teams to support issues to be resolved in a timely manner. -Visibly engage with employees to be a known presence in the workplace, recognized for having a ‘can-do’ helpful and approachable attitude. Support Move coordination -Organize a phased move of (X) employees across different floors to the building, ensuring minimal disruption to operations. -Create a detailed move schedule by department. -Work with IT and Facilities to set up new workstations before move day. -Communicate timelines and packing instructions to staff weekly. -Conduct pre- and post-move walkthroughs to ensure readiness and resolve issues. Serve as internal concierge -Monitor travel reports for pre-arrival preparation of intra-office visitors; assist with logistical arrangements and provide on-site support upon arrival. -Develop & maintain service relationships to fulfil the needs of employees. -Provide information regarding the Hudson Yards community including directions, attractions, shopping, dining, and nightlife. Skills required -Flexible and willing attitude and enjoys being part of a team. -Inquisitive mind-set that takes pleasure with investigating issues to get them resolved quickly. -Ability to quickly establish positive and productive relationships with colleagues, building vendors, and the firms’ employees. -Passionate about great customer service and ensuring employees / visitors have a positive experience when in the office. -Proactive and confident to make reasonable suggestions for where WEX & Tech improvements may be achieved. -Possess the energy and focus to reach success. -Must have a positive attitude with the ability to remain flexible and patient in high-pressure scenarios. Qualifications Prior experience in hospitality, tourism, or retail customer service roles. -Basic knowledge of Microsoft Office Suite (Excel, Word, and PowerPoint). -Excellent verbal and written communication skills. -Stellar problem-solving and critical thinking skills. -Excellent organizational and multitasking skills. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1478970 Rapport a specialized division of FLIK Hospitality Group

Job Description Salary: $27 - $27.50 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lobby Ambassador program is responsible for responding to and delivering all aspects of lobby operations through a hospitality lens; offering continuous attentive service and creating an exceptional employee and guest arrival and departure experience within the Wells Fargo Administrative location at 30 Hudson Yards. You will be a collaborative partner who is confident and comfortable with our processes and tools. You will establish trust based relationships and will establish yourself as a key owner of the lobby team. This is an internal client facing role that provides the opportunity to combine your passion for delivering a high level of service, with excellent people skills, and an enthusiasm for getting issues resolved quickly in order to enhance the on-site experience for employees and guests, all while strictly following appropriate risk and security protocols. Lobby Ambassador Responsibilities: • Responsible for greeting and engaging all Clients, Guests, Vendors, and Associates entering the Wells Fargo Lobby at 30 Hudson Yards., • Display an energetic, friendly, and approachable demeanor at all times., • Greet and escort all high touch clients to their meeting destination on the managed floors. Job involves periodic walking and will require standing for long periods of time, • Managing closely all activity in the internal visitor greeting process. Direct each guest through the appropriate check-in process., • Build trusting relationships with Security, Executive Detail, Executive Support, and Facility teams., • Act as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serve as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required., • Follow all responsible post orders to ensure only invited and registered guests gain entry to building. Minimum Qualifications: • Flexible and willing attitude and enjoys being part of a team., • Passionate about great customer service and ensuring employees / visitors have a positive experience when entering the building., • Ability to quickly establish positive and productive relationships with colleagues, building vendors, and the firms’ employees and guests., • Must have a positive attitude with the ability to remain flexible and patient in high-pressure scenarios., • Able to remain mobile and/or standing for extended periods during workday, • Inquisitive mind-set that takes pleasure with investigating issues to get them resolved quickly., • Experience in a client service / reception position preferred. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1490521 Rapport a specialized division of FLIK Hospitality Group

Job Description About the Brand: Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton. About the Role: We are seeking a reliable and hospitable Door Ambassador for our Ring Concierge boutique located in the Upper East Side to provide support on weekends. As the first point of contact for clients, the Door Ambassador sets the tone for the client experience, bringing a level of professionalism and enthusiasm that reflects both Leap values and the Ring Concierge ethos. This individual is responsible for creating positive, memorable interactions while managing client flow, maintaining store capacity guidelines, and ensuring a safe and exceptional environment. The Door Ambassador demonstrates strong and clear communication skills, ensuring alignment across the team and contributing to the overall efficiency and success of the store. In this dynamic role, they balance multiple tasks in a fast-paced setting while upholding safety, security, and operational excellence. Additional responsibilities include supporting leadership by fostering team collaboration, maintaining visual merchandising standards, and embracing new technologies to optimize performance. They also support store opening and closing procedures, adhere to security protocols, and may carry store keys as a trusted team member. Position Requirements: • Minimum Age: Must be at least 18 years old to align with company standards., • Experience in retail, luxury retail, or high-touch client-facing industries is required. A background in security or loss prevention is viewed as a strong advantage., • Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Interpersonal Skills: • Hospitality Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills., • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism., • Adaptable: Ability to remain nimble and excels in a fast-paced environment., • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams., • Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a cohesive environment., • Brand Champion: Embodies a strong passion for the brand, sharing its story and values while demonstrating in-depth knowledge of the product offerings to elevate the client experience with informed, valuable insights., • Proactively monitors product movement and takes initiative to identify and address merchandise not displayed in its designated location, ensuring seamless presentation and availability while adhering to store capacity restraints and product allotment limits per client., • Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies., • Contributing to high Net Promoter Scores (NPS) and secret shopper results by engaging clients with welcoming body language and exceptional service, including personalized greetings, friendly conversation, and offering amenities like water or restroom assistance. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk.We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: • Medical, Dental & Vision benefits (must average 32+ hours a week), • AllOne Health - Employee Assistance Programs, • 401K, • Accrued PTO:, • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval., • Part-Time hourly employees can accrue based on local laws Powered by JazzHR wAHvPQeqdc

Job Description Title: Executive Search Associate Location: Remote (U.S.-based) Type: Full-Time Reports To: Managing Partner Company: Beacon Talent About Beacon Talent Beacon Talent is a boutique executive search firm and recruitment process outsourcing (RPO) partner serving venture-backed and growth-stage companies. We partner with founders, investors, and executive teams to build high-performing leadership teams and scalable hiring processes. Our clients range from seed-stage startups to pre-IPO tech companies, and our work spans functions including product, engineering, GTM, operations, and beyond. We combine deep search expertise, strategic partnership, and hands-on execution to help ambitious companies find the talent they need to grow and scale. As we expand our impact, we're seeking a highly motivated and detail-oriented Executive Search Associate to join our growing team. About the Role As an Executive Search Associate, you’ll play a critical role in driving successful searches across our portfolio. You’ll be responsible for market mapping, candidate research, outreach, and pipeline management, all while working closely with senior recruiters and client stakeholders. You’ll develop a deep understanding of the startup and venture ecosystem and gain direct exposure to high-growth companies and executive-level talent. This is a fast-paced, client-facing role that requires intellectual curiosity, strong research skills, exceptional communication, and a bias for execution. Key Responsibilities * Conduct in-depth research to build target candidate lists, talent maps, and market insights across functions and industries * Execute strategic outbound sourcing campaigns across LinkedIn, email, and other platforms * Screen candidates to assess qualifications, motivations, and fit for leadership roles * Maintain accurate, organized records in our ATS/CRM systems * Partner with consultants and recruiters to refine search strategy and candidate evaluation criteria * Prepare candidate briefs, scorecards, and client-ready reports * Track and report on pipeline progress, key metrics, and milestones * Support client communication and scheduling throughout the search process Qualifications * 2–5 years of experience in executive search, recruiting, talent research, or a high-growth startup environment * Strong writing and communication skills, with the ability to craft compelling outreach and reports * Analytical and detail-oriented with strong organizational habits * Familiarity with LinkedIn Recruiter, ATS/CRM tools, and research databases * Interest in venture capital, startups, and executive talent * Self-starter with a growth mindset and a team-first approach Nice to Have * Prior experience supporting VP or C-level searches * Exposure to industries such as Robotics, Hardware, Fintech, Saas, etc. * Comfort with remote, asynchronous collaboration Why Join Beacon Talent? • Learn from experienced search professionals in a collaborative, high-trust environment Competitive commission structure • Work directly with founders, VCs, and executive teams at some of the most exciting early-stage companies in the U.S. Shape the future of talent acquisition by blending best-in-class search practices with startup agility * Flexible remote work, opportunities for advancement, and a mission-driven culture

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are looking for an Executive Assistant to partner closely with designated members of the leadership team, ensuring they can focus on their highest-impact priorities and maximize their productivity and bandwidth. This is a high-energy, hardworking, and affable team that values partners who anticipate what needs to get done, take action accordingly, and thoughtfully problem-solve issues that arise unexpectedly. In this role, you will be a trusted extension of the leaders you support, bringing structure, clarity, and foresight to their day-to-day operations. You will strategically manage multiple complex calendars, coordinate a high volume of internal and external investor and client-facing meetings, oversee often last-minute travel logistics, and maintain organized, high-touch inbox management. In addition, you'll work on ad hoc projects and initiatives that increase alignment, accelerate decision-making, and strengthen communication across the leadership team. Responsibilities: • Complex calendar management: You will strategically organize, manage, and maintain complex, high-volume calendars across multiple leaders and time zones. Coordinate internal and external meetings with a clear understanding of context and priorities to optimize leaders' time. Anticipate and resolve scheduling conflicts proactively, streamline recurring commitments, and ensure seamless coordination across the leadership team., • Schedule management: You will own the strategic organization and long-range planning of multiple complex schedules. Anticipate needs one to two months in advance, align schedules with upcoming initiatives, and proactively identify potential conflicts., • Travel support: You will manage all aspects of domestic and international travel, often on short notice. Coordinate flights, accommodations, and all details while accommodating individual preferences. Proactively anticipate logistical needs to ensure seamless travel experiences., • Cross-functional support: You will partner with the leadership team to synchronize calendars, establish meeting rhythms, streamline logistics, and coordinate major events such as off-sites and board meetings. Maintain comprehensive tracking of scheduling to-dos and meeting follow-ups, while also taking ownership and action on emails where able to., • Complex inbox management: You will oversee multiple inboxes, triaging and prioritizing communications, drafting and responding on behalf of leadership, and ensuring seamless follow-through on all correspondence., • Event planning: You will plan, execute, and manage all logistics for company and team events, including offsites. Responsibilities include budget forecasting, venue selection, accommodations, transportation, and internal communications, ensuring clear agendas, timely updates, and seamless execution from start to finish., • You have 5+ years of experience supporting multiple senior-level executives in fast-paced environments., • You are a master of coordination — bringing order to complexity, communicating with clarity, and enabling leaders to operate at their highest level of impact., • You thrive in ambiguity and adapt quickly to shifting priorities; comfortable working outside traditional scope in a high-growth, evolving environment., • You have outstanding written and verbal communication skills, capable of representing leadership with clarity, warmth, and discretion., • You are solutions-oriented, and skilled at creating structure in fast-moving, ambiguous environments., • You have expert-level calendar and inbox management skills, with the judgment and discretion to manage confidential communications and competing priorities seamlessly., • You have exceptional organizational skills and attention to detail; able to manage competing priorities, track multiple projects, and ensure nothing falls through the cracks., • You are extremely proactive: anticipating needs, driving follow-through on projects and action items, and bringing structure to fast-moving situations., • You demonstrate strong problem-solving skills and a solutions-oriented mindset; operates independently with sound judgment., • You communicate with clarity, professionalism, and confidence across all levels of the organization., • You have experience building effective frameworks for leadership support, particularly with leaders engaging an EA for the first time., • You have the ability to read situations quickly, understand stakeholder dynamics, and adapt your communication style to suit different audiences and contexts., • You have experience supporting leaders in startups, venture-backed firms, or investment environments., • You have a proactive, anticipatory mindset and instinctively identify what needs attention before being asked. At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $90,000.00 - $140,000.00. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. In your first 30 days, you will: • Build strong working relationships with the leaders you support and understand their priorities, preferences, communication styles, and meeting rhythms., • Fully own day-to-day calendar, inbox, and scheduling operations across multiple leaders with minimal oversight, ensuring responsiveness, accuracy, and high judgment., • Learn the cadence of investor, client-facing, and internal meetings; understand the context and stakeholders for each., • Deliver early operational wins, improved meeting flow, cleaned-up recurring commitments, better message triage, and proactive holds or buffers., • Get comfortable navigating company tools (Google Workspace, Slack, Zoom) and existing systems for tracking action items and follow-ups., • Audit existing systems (calendars, inboxes, meeting rhythms, travel processes) and identify immediate efficiency opportunities., • Create or refine frameworks for inbox triage, follow-up tracking, meeting prep, and ensuring leaders are briefed ahead of important interactions., • Serve as the reliable point of contact for internal and external stakeholders, ensuring consistent communication flow and follow-through., • Begin supporting coordination of offsites, leadership meetings, and team events with increasing autonomy., • Operate as a true partner, protecting leaders' time, prioritizing requests, and making judgment calls independently., • Function as a trusted extension of the leaders you support, making prioritization decisions, protecting their time, and adjusting schedules based on strategic context., • Own long-range schedule planning (4 - 8 weeks out), anticipating travel-heavy periods, investor cycles, board prep, and internal strategic milestones., • Drive cross-functional alignment by managing meeting rhythms, preparing leaders for key conversations, and ensuring action items never fall through the cracks. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job DescriptionDescriptionSUMMARY As a member of Mimeo’s Sales team, the Customer Success Manager will manage and develop client relationships, drive customer retention within a specified sales territory, and proactively leverage relationships to identify and pursue new business opportunities in other departments within the territory. The Customer Success Manager will partner closely with dedicated Sales Executives and Service teams to effectively manage customers in their assigned territory throughout their life cycle with Mimeo. This individual will be a subject matter expert capable of driving customer success and desired customer business outcomes. Key ResponsibilitiesKey Responsibilities- Account Management / Retention -50% • Serve as a primary point of contact throughout the customer lifecycle, • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors, • Ensure customers derive maximum value and achieve desired business outcomes with their investments, • Proactively anticipate and identify upcoming needs, • Conduct project discovery/requirements, • Effectively manage customer issues including quality concerns, • Provide effective customer training, • Manage MSA Renewal, • Track and act on Customer Health Scores, • Consistently run successful Executive Business Reviews, • Identify up-sell opportunities within existing customer base, • Maintain accurate revenue forecasts, • Actively prospect and build relationships with new departments, divisions, and business units within existing customer accounts that currently do not utilize Mimeo services., • Develop and execute strategic account penetration plans to identify new use cases and service opportunities outside of the current customer's scope., • Leverage existing relationships with customer stakeholders and executive sponsors as internal champions to gain warm introductions and access to new departmental leaders., • Collaborate closely with Sales Executives to scope, propose, and close new business opportunities identified within the customer's broader organizational territory., • Function as a Subject Matter Expert (SME) to new contacts, showcasing Mimeo's full portfolio of services and tailoring solutions to meet their unique departmental needs., • Contribute to the development of company-wide best practices for customer success, retention, and expansion., • Partner with Solution Engineering team to support and monitor customer onboarding and implementation, • Closely partner with dedicated sales and service representatives to drive customer success and growth, • Act as the voice of the customer internally, providing feedback to Product, Marketing, and Operations teams to inform strategy and continuous service improvement., • Partner with Marketing on customer-facing initiatives such as case studies, testimonials, and marketing campaigns to drive advocacy., • Identify opportunities for strategic service improvements and operational efficiency to enhance the overall customer experience. Skills Knowledge and Expertise SKILLS AND MINIMUM QUALIFICATIONS: • Minimum of 3-5 years of experience, with a proven track record of success in corporate sales or customer success management, particularly to larger, more complex organizations, • Bachelor’s degree preferred, • Mastery of soft skills; like communication, listening and building rapport, • High energy, passionate and self-motivated with a strong work ethic, • Performance and Results Driven, • Improvement-minded; championing ideas and initiatives to help improve Customer Success processes, • Consultative selling experience, • Competitive salary, • Generous PTO Policy, • Internal career advancement opportunities, • 401K is offered after 1 year of service

Job Description InfoSum is the world’s leading data collaboration platform used by enterprise businesses to collaborate across a custom private data network of their partners, delivering richer customer experiences and consolidating data inputs for AI models, all while prioritizing consumer privacy. Our client base is one of the most diverse and exciting portfolios on the market and this role will play an integral part in building strong relationships and helping to diversify our portfolio even further! As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done and grow in your career while helping InfoSum challenge the status quo. If you want to work with a business that encourages collaboration and champions the idea that the sum is greater than its parts, then we want to hear from you. About you We are looking for a passionate individual with some experience in the AdTech space owning a portfolio of client relationships. Within your first year at InfoSum, you will find yourself managing a portfolio of 15-20 major client relationships and starting to look for ways to attract new customers through your existing relationships. You will be a great fit if you are able to manage a sophisticated and diverse portfolio of clients to ensure they receive the highest value from our platform. A self-starter attitude and the ability to ask the right questions will see you succeed. You should also be commercially astute, interested in mastering new technology, and detail-oriented. About the role You would be responsible for managing and growing strategic accounts by working with our clients’ engineering, product operations, and commercial teams to understand and implement an ever-growing set of data collaboration use cases leveraging our platform. You can expect your day-to-day operational responsibilities to cover: • Driving daily interactions with a defined set of partners, • Act as the client’s go-to advocate and navigate internal processes at InfoSum and the client to provide the best outcome for the client, • Deliver analytical insights to client by providing actionable recommendations, • Track performance and engagement of the platform to ensure we are driving towards the best possible outcome for the client / their partners, • Create and establish go-to-market plans for the account and each of its multiple use cases, • Demonstrable knowledge of how data and identity are activated in the digital media ecosystem, • 5-8 years of experience in Client Services/Customer Success in a technology company,, with at least 3 years’ experience in the advertising technology industry (AdTech), • Strong understanding of how data and identity is activated in the digital media ecosystem, • Clear communicator with emphasis on precision to detail, • Demonstrable track record of successfully growing revenue from complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners, • An organised self-starter that pitches in as needed in a fast moving startup environment, • Excellent interpersonal and customer-facing skills, • Positive and community-oriented attitude, happy to roll up sleeves and pitch in, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs You will receive a competitive salary based on your experience and ability to perform in role between $130-150k basic, 25 days annual leave (excluding public holidays), target led bonus scheme, 401k contribution, private health care, mental wellbeing support via our fantastic EAP, corporate discounts and salary sacrifice schemes. We have a fantastic office in NY complete with a fully stocked fridge, catered lunches 2 times a week and snacks. We have a hybrid working culture allowing you flexibility to collaborate with colleagues in office 2-3 times a week. Our interview process is designed to get to know you, and so we ask you to refrain from using AI tools to generate any text submitted to InfoSum, including answers to these questions, your resume and cover letter (if included).

Job DescriptionSalary: $110,000-$125,000 Job Title: Executive Assistant to Office Head About Nardello & Co. Ranked as the pre-eminent US investigative firm byChambers & Partners, Nardello & Co. is a global leader in complex investigations. Our experienced professionals support clients across civil and white-collar criminal litigation, arbitration, due diligence, anti-corruption and fraud investigations, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships, and compliance consulting. Our clients include top law firms, financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals, governments, NGOs, sports organizations, and academic institutions. With offices in New York, London, Washington, DC, Los Angeles, Hong Kong, Dubai, and Singapore, our team comprises former federal prosecutors, international lawyers, law enforcement and intelligence professionals, forensic experts, and analysts. Position Overview: We seek a highly organized and proactive Executive Assistant to support the Office Head. This position is critical to driving operational efficiency and advancing strategic initiatives for the Head of Office and the New York team. The ideal candidate will excel in managing priorities, maintaining confidentiality, and supporting business development in a fast-paced environment. Key Responsibilities: Administrative Support • Manage and optimize the Office Heads schedule and calendar., • Prepare agendas, distribute preparatory materials, and document meeting outcomes with follow-up tracking., • Coordinate execution of the New York Office business plan, to include tracking client outreach and managing thought leadership projects., • Maintain accurate contact lists and oversee conflict checks and client intake process for the Office Head., • Support case management tasks for the New York team, tracking budgets, work-in-progress (WIP), staffing, and deadlines., • Minimum 7 years of executive support experience in a global, client-facing professional services environment; law firm experience preferred., • Exceptional organizational and project management skills, with strong attention to detail., • Excellent written and verbal communication skills., • Ability to work independently and collaborate across domestic and international teams., • Proficiency in MS office; Salesforce, a plus., • Bachelors degree a plus. Nardello & Co. offers a competitive compensation and benefits package. We are an Equal Opportunity Employer

Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: attending client meetings where you are discussing Blackstone products and/or and client questions; marketing Blackstone funds to new or

Associate Client Advocate - Northeast Region.The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities.The ACA is responsible for supporting client

Job Description Intuition is a leading international provider of knowledge services to a broad range of markets including financial markets, life science, and public sector and health. By combining an intimate knowledge of these sectors with in-depth educational expertise, Intuition provides a full spectrum of products, services and technologies to support clients’ knowledge and training requirements. We are currently looking for a Project Manager to lead multi-disciplinary teams in the development of highly interactive learning content. Based in our New York office and working onsite with various clients, this role requires creative collaboration with our graphic design, multimedia, instructional design, testing, and editorial teams as well as managing external suppliers and engaging subject matter experts to deliver cutting-edge content for our customers around the world. Who are we looking for? • You’re motivated and can work to strict deadlines in a fast-paced environment., • You’re organized and comfortable working with multi-disciplined and multi-location teams, running multiple projects simultaneously, and developing solutions for new business requirements., • You’re experienced and comfortable in your abilities as a PM with:, • at least 5 years’ project management experience working on client-facing projects, preferably in the knowledge management sector or related industries., • strong budgeting and scheduling skills., • experience managing daily schedules across multi-disciplines., • the ability to implement best practice and Project Management methodologies appropriate to the project’s scope., • Interacting with clients daily, frequently onsite., • Working closely with client teams on key deliverables., • Creatively contributing to the project vision, objectives, activities, tasks and outcomes., • Determining requirements of the customer, providing clear estimations of feasibility and risks, and answering RFPs and project proposals., • Managing multiple projects while maintaining project documentation and status reports., • Managing key financials and updating clients on project status., • Managing risk and change throughout the project cycle with a view on profitability of the project. Intuition is an Equal Opportunities Employer

Familiarity with client-facing platforms, workflow tools, and service management technologies. Drive proactive service management through relationship, scorecard, and billing analysisgrounded in a deep understanding of each client's business and unique requirements. Demonstrate sound risk judgment i

Role: Account Manager Team: Accounts Location: New York City, NY (Hybrid). As an Account Manager, you'll lead the execution of high-impact marketing programs that bring brands to life across channels in a fast-paced, client-facing environment. Build and manage budgets, including estimates, scopes, a

Job DescriptionProject Lead – Client Solutions (BIM & Construction Technology) Location: NY, FL, CA, TX | Remote Available Company: BIM Engus Website: About the Role The Project Lead – Client Solutions supports early project conversations, client relationship development, and solution planning. We are particularly seeking professionals from similar domains — BIM/VDC, architecture, engineering, construction management, or construction technology roles. Responsibilities • Serve as the first point of contact for new clients, • Conduct project needs assessments, • Collaborate with internal BIM/VDC teams, • Lead onboarding for new project engagements, • Maintain and strengthen client relationships, • Participate in meetings, presentations & industry events, • Track pipeline, updates & communication logs Qualifications • 2–7 years in AEC, BIM, construction tech, or project coordination, • Strong client-facing skills, • Understanding of digital construction workflows, • Ability to interpret project requirements Preferred • Experience with Revit/Navisworks/ACC, • Prior proposal or client meeting involvement, • Exposure to general contracting or design-build What We Offer • Competitive compensation, • Remote/hybrid flexibility, • Career growth opportunities, • Dynamic digital construction work environment Apply Apply through CareerPlug or email:

Job Description Organization Overview: BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks Legal Services The BronxWorks model aims to break the cycle of poverty through a holistic approach, helping individuals and families transition from crisis to self-sufficiency. A key component of this continuum of support is BronxWorks Legal Services, which provides free legal assistance to those facing eviction, seeking immigration stability, and survivors of domestic violence and other crimes. Practice Areas: • Immigration Law Unit: Assistance with citizenship applications, family petitions, and green card renewals; DACA applications and renewals; immigration relief, including U Visas, T Visas, and VAWA petitions; legal services provided through the Neighborhood Development Areas (NDA) program. BronxWorks seeks a Program Director to provide direct supervision and support staff attorneys specializing in immigration and domestic violence. Each staff attorney is supported by a team of paralegals, and the Program Director will oversee legal casework, professional development, and quality assurance. The ideal candidate is passionate for social justice, brings extensive experience in immigration practice, and excels at leading and inspiring a team to deliver exceptional legal assistance and client service. Key Responsibilities • Provide direct supervision to staff attorneys across Immigration practice areas, ensuring high-quality client advocacy and legal assistance., • Foster a collaborative team environment that prioritizes holistic client advocacy., • Conduct regular case reviews, provide feedback, and assist attorneys with complex legal strategies., • Ensure assigned programs operate in compliance with applicable contractual, legal, and ethical requirements., • Maintain up-to-date knowledge of relevant laws and best practices in domestic violence advocacy, and immigration law., • In collaboration with the vice president of legal services, help to set the strategic direction for BronxWorks Legal Services programs, with a particular focus on a designated portfolio consisting of the immigration and domestic violence legal services programs. Responsible for program development, operation, and quality within the assigned portfolio and as directed by the vice president of legal services with respect to other programs within the department., • Supervise all staff attorneys within the assigned portfolio. Provide appropriate and timely training, coaching, mentoring, regular supervision, evaluation, and feedback., • Implement processes to ensure high standards of legal representation, client advocacy and effective supervision of all aspects of legal assistance. Ensure required program deliverables are timely met., • Develop and maintain practice guidance and templates, staff training, and ongoing professional development., • Develop and implement policies and procedures for best practices and service quality., • Develop metrics, reports, and dashboards to evaluate and communicate program performance against contract deliverables. Timely submit all required grant reporting. Timely address requests and recommendations from the continuous quality improvement specialist for the legal services department., • As needed, represent the legal services department and organization with funding agencies, provider networks and coalitions, and internal leadership groups., • Build relationships with BronxWorks programs, community organizations, advocates, government agencies, elected officials, and provider networks. Attend meetings, participate in networks and coalitions, and build partnerships to promote organizational, department, program, and client interests., • Ensure legal services personnel effectively collaborate with other BronxWorks programs and external resources to comprehensively address client needs., • May engage in direct client casework and legal representation, as may be appropriate and needed due to case complexity, legal importance, staffing vacancies, or other factors., • Oversee creation of program materials, such as reports, proposals, website content, annual impact report, social media, and similar content., • Collaborate with the vice president to co-facilitate department meetings, including setting agendas and leading discussions., • Admission to the New York State Bar in good standing or eligible for admission through reciprocity., • A minimum of 5 years of progressively responsible practice experience as an admitted attorney, including at least 2 years of experience supervising attorneys and paralegals., • Experience in immigration practice including citizenship applications, DACA, family petitions, adjustment of status to permanent resident, green card renewals, temporary protected status, petitions to remove conditions on permanent residency, U Visas, VAWA relief, and work authorization and renewal. Comprehensive knowledge of immigration law., • Demonstrated commitment to social justice and working in low-income communities and communities of color to advance equity., • Ability to effectively communicate with individuals from diverse backgrounds., • Excellent legal research, oral and written advocacy, analytical, and communication skills., • Strong leadership skills and a commitment to supporting, training, and mentoring staff., • Sound judgment, strategic, and driven towards continuous practice improvements and program development., • Proficiency in computer skills for database tracking, report preparation, communication, and administrative tasks., • Strong time-management and organizational skills., • Ability to work well independently and collaboratively in an interdisciplinary setting., • Fluency in Spanish is highly preferred. Equal Employment Opportunity BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff, and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH #ZR

Job Description We are seeking an experienced Project Manager to lead multiple commercial interior fit-out projects. This role is central to project success, with responsibility for overall execution, delivery, and stakeholder alignment. The ideal candidate demonstrates strong leadership, proactively sets and revisits priorities, and drives cross-functional coordination from preconstruction through closeout. Responsibilities • Lead and oversee all project activities and personnel across assigned projects., • Collaborate with estimating to develop trade award strategies and procurement schedules during preconstruction., • Review and synthesize project requirements and objectives; analyze drawings, specifications, contracts, scopes of work, and baseline schedules., • Plan and conduct internal project kickoffs and building/site kickoffs with key stakeholders., • Produce and distribute project documentation, including progress reports, schedule updates, and budget/forecast reports., • Facilitate regular touchpoints with owners, design teams, and internal stakeholders to resolve issues, maintain alignment, and ensure interdisciplinary coordination., • Forecast and track labor, management, and material costs; maintain cost-to-complete visibility., • Perform schedule/status reviews; manage submittal and RFI logs; drive resolution of open items., • Monitor scope changes for schedule/budget impacts; identify causes, advise stakeholders, and negotiate changes when appropriate., • Manage project budgets; control and track expenditures; provide financial reporting as required., • Ensure timely, accurate invoicing; monitor receivables and subcontractor payment schedules., • Verify subcontractor insurance compliance prior to mobilization., • Resolve subcontractor claims during closeout., • Drive punch list completion and coordinate final inspections and authority sign‐offs., • Assemble and deliver closeout packages and as‐built documentation. Professional Qualifications & Experience • Bachelor’s degree in Construction Management, Engineering, or a related field., • 5–10 years of experience as a Project Manager with emphasis on interior, high-end commercial general contracting., • Demonstrated success managing complex projects in occupied environments., • OSHA 10-Hour Construction Safety certification preferred (not required)., • 4-Hour Supported Scaffold User certification preferred (not required). Key Skills & Knowledge • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)., • Experience with Procore or comparable construction management platforms preferred., • Strong client-facing communication and collaborative teaming skills., • Ability to interpret and navigate commercial construction drawings and specifications.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job DescriptionAbout TrueAs one of the fastest-growing organizations in the talent advisory space, True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading Venture Capital and Private Equity firms as well as established public organizations. With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values—treating people right, listening to new ideas and keeping culture at the heart of our business. Role & ResponsibilitiesThe Associate at True Search will act as a key team member working alongside Partners & Principals in search execution. Over the course of a search, an effective Associate conducts research, builds target company lists, sources and screens candidates and manages the majority of data entry into our database, Thrive TRM. An Associate on the pathway to Senior Associate should own the entire candidate pipeline, the majority of candidate relationships and have more ownership on key search related activities with less Partner oversight.Search Execution & Candidate Management • Collaborate closely with Partners and Principals to execute search strategies, ensuring the timely development of job descriptions, target company lists, and market maps at the outset of each search., • In partnership with your Partner or Principal, take responsibility for sourcing, screening, and reviewing 50-75% of candidates for each assigned search., • Lead candidate outreach through multiple channels (LinkedIn, email, and phone) to build a qualified and diverse pipeline, ensuring a positive and professional candidate experience., • Maintain an organized, dynamic candidate pipeline and keep candidates informed and engaged throughout the process., • Outside of assigned searches, actively discover and add qualified candidates who are not currently in the True network to Thrive TRM, expanding the firm’s talent database and pipeline.Research & Market Mapping, • Conduct detailed research projects to map companies and candidates in relevant industries, identifying key talent pools and target organizations., • Assist in developing a comprehensive market map for each search, ensuring that all relevant candidates and companies are identified and assessed., • Use industry knowledge to stay ahead of trends and uncover new potential candidates or companies that should be included in the search process.Client Interaction & Project Management, • Work closely with the client and/or search team to coordinate and schedule candidate interactions, ensuring smooth scheduling and follow-up throughout the search process., • Effectively leverage our internal tools, including Thrive TRM and AI tools, to streamline and enhance outcomes., • Prepare for client update calls by creating a detailed agenda with key discussion points, ensuring all relevant candidate and client updates are included., • Transcribe notes during client update calls, documenting important company updates, candidate progress, and client feedback or suggestions., • Ensure that all information related to assigned searches is accurately and consistently updated in Thrive TRM, the firm's candidate management system, maintaining error-free records., • Proactively contribute to the development of internal search processes, suggesting improvements and participating in team discussions to optimize workflows.Qualifications, • Professional experience in an externally facing client management consulting role (change management, human capital, executive search, etc)

Job DescriptionConstruction Project Manager- Millwork We are an international leader in luxury architectural millwork and bespoke interior solutions, is seeking an experienced Millwork Project Manager to join our New York City team. This is an exceptional opportunity to work on landmark commercial, hospitality, and high-end residential projects with a company known for craftsmanship, precision, and uncompromising quality. About the Role As a Millwork Project Manager, you will oversee the planning, coordination, and execution of complex millwork packages from award to closeout. You'll serve as the primary liaison between clients, general contractors, designers, production teams, and installation crews-ensuring every detail aligns with Beaubois' exacting standards. Key Responsibilities -Manage all phases of high-end millwork projects, including budgeting, scheduling, coordination, fabrication, and installation. -Interpret architectural drawings, shop drawings, and specifications to ensure technical accuracy and constructability. -Lead project meetings with clients, GCs, subcontractors, and internal stakeholders. -Develop and maintain detailed project schedules, material procurement plans, and critical path milestones. -Monitor production progress and proactively address design clarifications, RFIs, change orders, and potential delays. -Ensure quality compliance through onsite inspections, mock-ups, and coordination with fabrication teams. -Track project financials, including cost control, forecasting, billing, and contract compliance. -Oversee installation logistics and field coordination to guarantee seamless execution. -Provide leadership, communication, and problem-solving to drive successful project outcomes. Qualifications -5+ years of project management experience in architectural millwork, high-end interiors, or custom fabrication. -Strong understanding of materials, joinery, millwork production processes, and installation techniques. -Ability to read and interpret complex architectural and shop drawings. -Proven track record managing large-scale commercial or luxury residential millwork projects. -Exceptional organizational, communication, and client-facing skills. -Proficiency in project management software; AutoCAD or similar drafting experience is a plus. -Ability to thrive in a fast-paced, design-driven environment. Benefits -Full Benefits -Competitive Salary -PTO -Great company reputation and culture • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 12/11/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.