Freight Forwarding Sales Representative
hace 5 días
Miami
Job Description Freight Forwarding Sales Representative – (FFSR) is responsible for increasing the sales of Freight Forwarding and logistics services for dry goods, pharma and perishables. He/She must bring a book of business and self-source new business, from foreign locations. This key role must be able to produce the volume necessary to maintain a consistent flow of business. DUTIES AND RESPONSIBILITIES: • Introduce LCX Freight services to potential customers., • Manage accounts from point of sale to payment follow up., • Maintain a high volume of profitable business, with high frequency to ensure a continues flow of shipments., • Self-source customers utilizing various methods, including cold calling., • Regularly communicate with existing and new clients., • Build and maintain profitable customer relationships., • Execute and close all sales calls., • Work closely with the Operations Team and other departments to ensure a top-of-the-line customer experience., • Communicate with management on a regular basis regarding market status, hurdles, and needs., • Enter sales and customer management into the company's ERP., • Attention and resolution of customer complaints / suggestions., • Hold specific knowledge regarding international and domestic freight forwarding, operations, as well as staying current on market trends., • Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective customers., • Create and drive a sales plan that successfully meets sales goals and initiatives., • Utilize internal tools to negotiate market freight rates for customers., • Exude the highest level of customer service to both internal and external customers and set the expectations that the task given will be completed to their satisfaction., • Identify and pursue new business opportunities, associations, and markets to promote sales growth., • Maximize profit through pricing strategies and effective sales tactics., • Function as a brand ambassador, promoting the values of the company to clients and partners., • Participate in team meetings, providing sales reports and forecast information to management, as necessary., • Set and track personal sales goals on a regular basis using company’s CRM., • 3 - 5 years of freight forwarding sales experience., • The ability to generate new sales revenue independently., • Ability to work independently and as part of a team., • Ability to build relationships., • Demonstrated organization and prioritization skills. Able to keep self and others organized., • Excellent writing skills., • Excellent people skills. Ability to communicate clearly and in a professional manner with all employees, vendors, and clients., • Exceptional diligence., • Fully bilingual (English/Spanish – written and spoken), • Proficient in MS Office (word, excel and power point.), • Salesforce basic knowledge preferred.