Concierge jobs in Metairie, Louisiana - Page 2Create job alerts

Job Description The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner with cheerful smart service ensuring guest satisfaction. Core Responsibilities: • Anticipate guest needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel., • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary., • Promptly, accurately and efficiently know how and where to post all charges., • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often., • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly., • Review any reservations with special requests and work to block rooms accordingly., • Have knowledge of hotel rates, discounts and how to handle each., • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary., • Have knowledge of hotel property, hotel staff and hotel services, with hours of operation. Give clear directions to hotel facilities for inquiring guests., • Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings., • Act as the concierge and know the restaurant and local events to share with the guests., • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance requests/needs., • Maintains a positive work environment, fostering a culture of integrity, collaboration, and service., • Perform other duties as assigned, especially related to assisting guests arriving and departing the hotel., • Completes tasks, checklists, guest requests timely and accurately., • Solves guest issues in the best manner possible, escalates when necessary., • Able to follow property safety and security procedures., • Perform other tasks any reasonable requests as assigned or directed. Knowledge, Skills, and Competencies: • High work ethic and self-initiative, • Proven experience with strong customer service skills, • Regular attendance according to established guidelines, • May be required to work varying schedules to reflect the business needs of the property, • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions, • Use arithmetic to accurately check totals and make correct change., • Efficiently and accurately operate a computer., • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times Physical Requirements: • Stand, sit and walk for varying lengths of time, often long periods of time, • Lift approximately fifty (50) pounds of guest luggage or supplies on and off a cart, using safe lifting techniques, • Push and pull carts weighing up to one hundred (100) pounds, • Good communication skills, both written and verbal, with guests and associates, including the abilities to give directions, instructions, information, answer questions and provide service required., • Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability, • Know and be able to administer first aid, • Direct evacuations in an emergency Minimum Qualifications: • Highschool degree, hospitality or similar degree preferred or equivalent work experience, • 6 months of customer service experience, • Hospitality experience strongly preferred, • Proficient with Microsoft Office Suite or related software, • Knowledge of hotel systems preferred, • Excellent communication skills, • Additional languages advantageous This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time. International House Hotel (My Favorite Hotel LLC) is an equal opportunity employer. International House Hotel celebrates diversity and is committed to creating an equitable and inclusive environment for all employees to ensure they feel a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they came from and take pride in who we serve. International House Hotel (and its subsidiaries) is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.pending

Job DescriptionDescription: Job Title: Guest Service Representative Job Summary: The Guest Service Agent is responsible for providing exceptional customer service to hotel guests and visitors, serving as a host and concierge, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, addressing guest needs, as well as providing guests with local information and recommendations Key Responsibilities: • Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities., • Handle guest check-outs, ensuring accurate billing and payment processing., • Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues., • Make, modify, and cancel guest reservations as needed., • Communicating special requests to the hotel team in a timely manner and assigning rooms., • Provide concierge services, such as recommending local attractions, restaurants, and activities., • Maintain a tidy and organized front desk area., • Assist with luggage handling and other guest services as required., • Uphold the hotel’s standards of quality and hospitality at all times. Skills and Qualifications: • High school diploma or equivalent; additional education in hospitality is a plus., • Previous experience in customer service or hospitality preferred., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks., • Proficient in using computer systems and software related to guest services., • A positive attitude and a passion for providing outstanding service. Physical Requirements: • Ability to stand, walk, and remain on feet for extended periods., • Ability to lift and carry up to 30 pounds occasionally., • Visual and auditory ability to interact with guests, answer phones, and perform job duties safely., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work Environment: • This job operates in a professional hotel environment., • The role routinely uses standard office equipment such as computers, phones, and photocopiers., • The noise level in the work environment is usually moderate. Equal Employment Opportunity: Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Requirements:

Allied Universal - - Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem solving manner; Conduct regular

Up to $24-hr / Medical-Dental-Vision / 401k match / PTO - As a Customer Concierge Associate, you will: Provide exceptional customer service by responding to inquiries and concerns via phone, email, and chat; Assist customers with scheduling appointments and resolving billing issues; Utilize company

A leading travel agency in New Orleans is looking for a Customer Representative to assist clients throughout their travel journey.Responsibilities include responding to inquiries, helping with bookings, and providing information about destinations and agency policies.Ideal candidates will have stron

Previous hospitality or concierge experience preferred.

A remote travel support company is looking for a Travel Customer Service Representative to assist clients during their travel journey.In this role, you will handle various inquiries, manage bookings, and ensure customer satisfaction at every stage.The ideal candidate has strong communication skills,

Marriott Hotels - 921 Canal Street - Responsibilities: Deliver guest services to enhance the guest stay; Process operational needs and complete reports; Share highlights of the local area with guests; Maintain safety, confidentiality, and professional appearance; Assist guests with physical tasks as

The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment.

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

A leading travel agency is seeking motivated individuals to join its remote team as travel planners.No experience is necessary, as full training will be provided to help you recommend and arrange unforgettable vacations.Ideal candidates should have excellent communication skills and a passion for tr

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation.This includes managing schedules, coordinating meetings, and handling confidential information.Those working as assistants and off

Rooms & Guest Services Operations.The Ritz-Carlton New Orleans, 921 Canal St, New Orleans, Louisiana, United States, 70112 VIEW ON MAP (https://.The%20Ritz-Carlton%20New%20Orleans%2C%20921%20Canal%20St%2C%20New%20Orleans%2C%20Louisiana%2C%20United%20States%2C%2070112).Our jobs aren't just about givi

A travel agency based in New Orleans is seeking individuals with a passion for travel to join their growing team.Candidates must be at least 18 years old and possess good people skills, as well as effective communication and negotiation abilities.This position allows for flexibility with your own co

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation.This includes managing schedules, coordinating meetings, and handling confidential information.Those working as assistants and off

Caesars Entertainment - Caesars New Orleans [Guest Service / Front Desk Agent] As a Concierge at Caesars Entertainment, you'll: Issue player cards for new and existing accounts; Issue any benefits and marketing related perks from those player card accounts; Evaluate customers play for comping needs;

BARK Happy Dog Concierge (On-Site Hospitality, Part-Time Role). The onsite BARK Happy Concierge is the heart of the dog guest experience at our hotel partner properties.

A travel service provider is seeking a Remote Travel Customer Support Specialist to assist clients with travel-related inquiries and support throughout the travel planning process.This role requires strong customer service and communication skills, and the ability to work independently in a remote e

A travel agency is seeking a detail-oriented Customer Service Travel Agent to create unforgettable travel experiences.In this remote role, you will assist clients with vacation planning, manage bookings, and provide exceptional service.The ideal candidate is passionate about travel, possesses strong

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,.At Ochsner, whether you work with patients.Come make a difference at Ochsner Health and discover your future today!.This job works in a collaborative model in

A travel service company is seeking remote team members to support clients with personalized service arrangements.The ideal candidate will possess strong customer service skills and effective communication abilities.This role offers a 100% remote work environment, flexible scheduling, and opportunit

Now Hiring: Physical Therapist – Concierge / Consultant (Hybrid Travel + Virtual) Full-time This position is has a flexible start date with an expected start in June 2026. New Orleans, LA Seeking a licensed Physical Therapist to provide concierge-style consults for employees at partner worksites t

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

New Orleans, LA Seeking a licensed Physical Therapist to provide concierge-style consults for employees at partner worksites through virtual visits and quarterly on-site travel. Now Hiring: Physical Therapist – Concierge / Consultant (Hybrid Travel + Virtual) Full-time This position is has a flexi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Perform “concierge-like” duties for guest.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y