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DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Job DescriptionCompany Description Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms. Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere. We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal. Together we’re dedicated to making an impact. Sound like you? Join and grow with us. Job Description Overview The Radiotherapy On-Site Application Trainer will be responsible for training and supporting the following core products in the areas of IGRT and SGRT. The customer call points for the product portfolio primarily focus on Radiation Oncologists, Medical Physicists, Radiation Therapists, Dosimetrists and Administrators. Job Description • Conduct on-site customer and classroom-based trainings on the use of radiotherapy products specifically ExacTrac Dynamic and ExacTrac Surface., • Provide on-site guidance and assistance to radiation therapists, physicians and medical physicists during patient treatments., • Deliver On-Site Applications Training (OAT) Courses., • Deliver a professional level of training to each customer., • Provide all of the necessary documents to the customer for Brainlab applications., • Provide detailed assessment of customer’s initial and ongoing training needs and propose solutions to address the defined needs., • Maintain certification level for specific course delivery., • Continuous improvement of the knowledge regarding BL Products and the Clinical workflows., • Grow the Brainlab Education business and build the customer satisfaction toward the level of training provided by Brainlab., • Serve as product knowledge resource for respective applications., • Support the Instructional Design team with curriculum design of course materials., • Continuously improve Brainlab education procedures thereby increasing efficiency., • Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees., • Set a professional example within the company., • Base Salary $90-100k Specific Responsibilities • Conduct on-site (in hospital) training to radiation therapists, physicians and medical physicists., • Support the customer in the use of the Brainlab Radiotherapy/Radiosurgery devices during Case Coverages., • Investigate and respond to field customer questions/requests., • Routinely review the content of customer training courses, and provide revisions with customer feedback., • Provide support for meetings and trade shows upon request., • Maintain effective communication with customers to understand problems and adequately troubleshoot issues., • Actively maintain all customer training documentation. ExacTrac® Dynamic ExacTrac Dynamic unifies the power and precision of cutting-edge tracking technologies delivering high-precision treatments for a wide range of patient positioning and monitoring workflows including cranial, spine, lung, breast DIBH, and prostate. This all-in-one system’s revolutionary thermal-surface camera technology works in tandem with real-time X-Ray tracking for extraordinary accuracy. The 4D Thermal Camera creates a highly accurate and reliable hybrid thermal surface by correlating the patient’s heat signature to their reconstructed 3D surface structure. To achieve this, 300,000 3D surface points are acquired and matched to the heat signal generated by the thermal camera, creating another dimension to track their position. X-ray panels show more anatomy for easier orientation and interpretation of X-Ray images. At the same time, improved soft tissue contrast and enhanced read-out speed prevent motion blurring effects. Thanks to higher heat capacity, ExacTrac Dynamic X-Ray tubes support more automated, high frequency imaging. Deep integration with Elekta Versa HD™ in combination with HexaPOD™ and Varian Edge™ or TrueBeam™ with Perfect Pitch™ enable automated beam hold—repositioning and restarting treatment—from the linac console. Based on the indication, protocol or patient, X-Rays can be automatically or manually triggered for greater freedom. ExacTrac Dynamic allows you to position and monitor all your SRS, SBRT, and conventional radiotherapy patients. Qualifications • Bachelor’s Degree or higher preferably in Radiation Therapy, Medical Dosimetry, Medical Physics, Biomedical Engineering, or equivalent., • 3-5 years of clinical experience in the field of Radiation Therapy preferred., • Technical training/education experience in a professional or academic environment, 2-3 years preferred., • Excellent organization and time management skills, and the ability to manage many work streams simultaneously., • Excellent written and oral communication skills., • High comfort level with software and technology in general., • Strong sense of professionalism, with the confidence to deal with people of all levels., • Works well in a team environment and individually., • Works with minimal supervision amidst ever changing priorities and demanding deadlines., • Committed to quality, with excellent attention to detail., • Maintains corporate confidentiality., • Self-motivated, detail oriented and a proven history of ability to make independent decisions., • Willingness to travel frequently (50% - 75%+) Additional Information In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more. Visit us at: www.brainlab.com Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to us.hr@brainlab.com.

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description Are you a high-energy leader who thrives on creating change? We are looking for a passionate individual to lead our Mobile Service program. This is not a traditional automotive role. You are a consultant, a sales coach, and a hands-on trainer rolled into one. You will be responsible for working with dealership owners to embrace the future of automotive service, coaching their management teams on profitability, and getting "hands-on" in our mobile units to show technicians how it’s done. If you have a passion for customer experience, consultative sales, or retail leadership, and you aren’t afraid to get your hands dirty, we want you. • 50% Business Growth & Sales: Consulting with Dealer Principals and Service Managers. You are "selling" the vision, overcoming objections, and building a profitable business model., • 25% Change Management: Implementing new processes, analyzing KPIs, and fixing "broken" dealership processes., • 25% Hands-On Technical Training: You will be in the Mobile Unit, demonstrating procedures and training technicians in the field. Roles & responsibilities • Serve as SME for Mobile Service implementation, sales, operations & workflow process mapping., • Deliver technical & non-technical training at dealerships, other venues within the assigned territory, and virtually. Training topics include new MS unit launch support, MS unit discovery, MS unit systems training, vehicle service & repair procedures, MS demand generation, inspection-based sales & customer satisfaction initiatives., • Instruct Technicians on proper vehicle lifting procedures, oil extraction/oil change procedure & vehicle checkup process, • Support and/or conduct other non-technical training., • Teach techniques for building rapport with customers, active listening, and conducting professional, high-integrity sales training to improve customer experience & increase MS department revenue., • Assist dealership management with the development and execution of dealership go to market plans., • Observe dealership process activity and provide root cause analysis/action planning/training to improve performance with proven ROI strategies., • Monitor all KPIs for all dealerships within the territory and provide counsel to dealership management in support of achieving stated sales targets., • Ensure robust parts stocking strategy to support MS operations., • Develop MS unit parts stocking plan to support planned repair as well as additional needed service opportunities., • Assist Dealer recruiting & retaining MS Technicians & Coordinators Physical requirements: This is a physically demanding field role as you will be responsible for demonstrating and training Mobile Service Van repair processes and procedures. To effectively train our teams, you must be able to: • Effectively observe and demonstrate Mobile Service procedures, requiring prolonged standing, walking, bending, crouching, kneeling, and crawling under vehicles or reaching into engine bays., • Conduct van discovery training, consisting of frequently moving parts, tools, and equipment often weighing 10-50 lbs., • Work in outdoor environments with varied temperatures & inclement weather alongside technicians., • Ability to travel 80% of the time (both driving and flying)Qualifications, • Passionate, resilient, and persuasive. Ability to talk to every level at the dealership and share best practices, • High School diploma (bachelor’s degree preferred), • 3+ years of customer-facing experience in automotive industry Bonus Points If You Have.. • Bachelor’s Degree, • 5+ years of experience in automotive industry. Service in an aftermarket or dealership environment is a plus. Retail automotive experience is a plus., • Exceptional public speaking and presentation skills. You should be able to command a room of 20 people or a 1-on-1 meeting with an owner. Skills: • Must have a wide-ranging background in automotive industry with corporate and retail knowledge., • Knowledge of automotive service tools & equipment, • Ability to train Technicians on Mobile Service tools & equipment, • Understanding basic automotive systems to effectively communicate to technicians and Coordinators., • Knowledge of Automotive Service Sales Process & Techniques, • Ability to deliver sales training to MS Coordinators & Advisors, • Must have rich experience in automotive training and facilitation., • Knowledge of automotive parts operations, • Must have excellent written and verbal communication skills., • Proven record of accomplishment with program leadership., • Excellent Organizational skills Competencies: • Strong communication skills, both oral and written, • Strong analytical skills, • Strong problem-solving skills, • Exceptional collaboration and persuasion skills, • Strong initiative and motivation Additional Information • 85% travel required weekly, including overnight stays as needed. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Job DescriptionAbout the Opportunity A well-established transportation company with operations across the United States and Mexico is seeking an experienced and dynamic Bilingual Director of Training to lead the organization's learning and development strategy. Our company is committed to safety, operational excellence, customer service, and employee growth. We are looking for a strategic leader who can develop and implement training programs that enhance employee performance, ensure regulatory compliance, and support the organization's long-term goals. The ideal candidate is fluent in English and Spanish, has experience leading corporate training initiatives in a multi-location environment, and possesses a strong ability to develop leaders, improve operational performance, and foster a culture of continuous learning. This position offers the opportunity to make a significant impact on organizational success by shaping training programs that support employees at all levels of the business. JOB SPECIFIC RESPONSIBILITIES: • The Director of Training is responsible for the strategic leadership, design, governance, and continuous improvement of all company training programs across operations, safety, customer service, maintenance, dispatch, leadership, and regulatory compliance. This role oversees the development, implementation, and maintenance of all training materials, curriculum, learning systems, and competency standards to ensure employees are properly trained, operationally effective, and compliant with all applicable regulatory requirement., • The Director will also serve as the company’s lead liaison for training-related interactions with government and regulatory entities, ensuring training programs align with standards established by agencies such as the Federal Motor Carrier Safety Administration (FMCSA), Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), Americans with Disabilities Act (ADA), TSA, state transportation authorities, and other applicable regulators. FMCSA publishes its safety regulations and training-related compliance requirements through the Federal Motor Carrier Safety Regulations., • Designs, develops, implements, and evaluates training programs to ensure management and employees acquire the skills and develop competencies required within the organization to meet its objectives, • Control of all training material, SOPs, training manuals, safety training curriculum, SA security awareness programs, etc., • Ensure all training programs meet or exceed applicable regulatory standards., • Serves as primary point of contact during audits, inspections, reviews, lawsuits, and inquiries related to training compliance., • Coordinate documentation and evidence of training completion for regulatory reviews., • Train drivers on FMCSA and all other local, state, and federal laws that pertain to the industry. For example Pre/Post trip on unit, HOS, defensive driving, out of service, ADA, PPE, etc., • Responsible to train drivers on small over the road repairs such as replacing wipers, headlight bulbs, regen, etc., • Train and prepare drivers for the TX DMV tests including road test, • Supervises driver's performance of routine driving and safety performance., • Observes individual's driving habits and reactions under various driving conditions to ensure conformance with vehicle operations standards and state vehicle code., • Ensure coaching, corrective action and training effectiveness by utilizing telematic systems such as ELD platform, camera systems other operational technology., • Oversees LMS administration, training records, certification tracking and reporting., • Conduct training needs analyses following incidents, complaints, audits, or performance deficiencies., • Partners with Safety, Operations, Maintenance, Dispatch, HR, and Compliance to identify training gaps., • Implement corrective training initiatives to reduce possible operational risk., • Provides executive level reporting, trend analysis, corrective action planning, and continuous improvement initiatives, • Other duties as assigned by Manager EXPERIENCE AND SKILLS: • 8-12 + years of progressive training leadership experience, • 5+ Years managing managers and training teams, • Strong knowledge of regulatory training requirements, • Experience with DOT/FMCSA compliance, • Experience utilizing telematics and driving-behavior technology to support targeted training initiatives and measurable KPI improvement., • Good communication skills English/Spanish EDUCATION: • High school diploma or equivalent required; additional training beyond high school., • Two-year associate’s degree or equivalent experience. LICENSES and CERTIFICATIONS: • Valid Commercial Driver's License (CDL) with Passenger (P) endorsement, • OSHA certification, • Smith System Driver Trainer Certification, • NATMI certified Driver Trainer Monday to Saturday

Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Health insurance, • Profit sharing, • Vision insurance Find Their Glow, Feel Your Best! As a Hand & Stone Licensed Esthetician, you are part of a team that makes clients feel their best by unlocking their skins potential and connecting clients with their deepest results. At Hand and Stone Massage and Facial Spas, our vision is simple make it the best hour of our clients month! With innovative services, customized treatment plans, and building relationships through repeat visits, our dedicated teams of Massage Therapists and Estheticians are educated and empowered to make a difference in peoples lives! Are you an esthetician passionate about helping people feel confident in their own skin? At Hand & Stone, we believe skincare is more than just a treatment, it's the chance to make a positive impact on someone's life, empowering everyone on their journeys to get healthy, radiant skin. What Sets Hand and Stone Apart: • Innovation: Hand and Stone provide high quality, results driven facial treatments in a supportive environment. Our menu has expanded to include the latest advancements in skincare including LED Skin Phototherapy, NuFACE microcurrent, dermal infusion as well as microdermabrasion and chemical peels., • Expertise and Growth: Elevate your skills through comprehensive service and product training, as well as development opportunities such as our Elite LE program, corporate trainer positions, mentorship program, and leadership development opportunities., • Advanced Modalities and Continued Training: Through partnerships with leading skincare brands such as Image, Dermalogica and Clarity, there is a continuing opportunity to certify as modality and brand experts to continue to further your esthetic career., • Results Driven: Through educating clients, repeated visits and post treatment product recommendations, our estheticians help clients discover the difference a facial and skincare ritual can make., • Family Focused: Strike the right work/life balance by making a difference in peoples lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, flexible schedules with a focus on high volume shifts, discounted esthetics liability insurance through ASCP and discounts on travel, personal care, and more through the LifeMart program. LifeMart program benefits available in spas who partner with ADP) Roles and Responsibilities: • An active Esthetics license in Texas, • Ability to carry Esthetics liability insurance, • Provide excellent service to members and guests by performing top-level services, • Design and prescribe progressive treatment plans based on the clients skincare goals, • Participate in hands-on training as well as workshops and webinars, • Achieve sales goals as outlined by spa management, • Create excellent experience for members/guests through friendly and helpful attitude, • Generate new clientele through promoting member referrals and memberships, • Help maintain professionalism and cleanliness of therapy rooms and common areas

Job DescriptionBenefits: • Commission, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Vision insurance Job Title: Personal Trainer Company: Cowboys Fit Directly Reports to: Fitness Manager Department: Fitness POSITION OVERVIEW The Personal Trainer is a member of Cowboys Fit team and plays a key role in the companys overall success by servicing clients and fitness programming, which includes personal training, group training, recovery, supplement sales, member integration and support. In addition to the primary roles and responsibilities described within, each team member embraces and follows the guidelines outlined and plays a vital role in the success of the fitness department, club, and company. The Fitness Team must always represent the company while they are in the clubs and must maintain a professional manner in dealing with fellow staff, members, and guests. Members of the Fitness Team are encouraged to communicate ideas on best practices to their leaders as well as colleagues in other departments. Key Responsibilities 1. Member Relations • Create a customer service focused environment and ensure superior customer service through leading by example, • Work with the sales team to integrate members into the club in a timely manner, • Sincerely acknowledge members/guests and be professional in your personal presentation, • Remain well trained and knowledgeable about the company, our services, promotions, and business practices in order to provide members and guests with consistent and accurate information while meeting their specific needs, • Committed to listening to members and guest in order to understand their needs and exceed their expectations2. Performance, • Execute member communication initiatives that increase member retention, satisfaction and participation in revenue producing services, • Minimum of 50 sessions, $1500 in training sales, and $150 in supplements per month, • Achieve financial performance results through the generation of ancillary service revenues and member retention, • Be proficient in appropriate club software systems (ABC, Outlook, MyZone, etc.), • All team members are responsible for maintaining their certifications (i.e. PT, CPR/AED) while employed at Cowboys Fit. Submit all paperwork associated with those certifications. Certifications must be accredited through a nationally recognized organization3. Equipment & Facilities, • Notify the corporate facilities department when physical plant repairs and maintenance are needed and serve as an advocate for getting these issues resolved in a timely manner, • Maintain and implement an equipment cleaning schedule and overall maintenance checklist to ensure all equipment is working and operating, • Maintain a safe, clean, and esthetically appealing physical environment4. Team Member Relations, • Work in partnership with other members of the Cowboys Fit team and as an integrated member of the Cowboys Fit Community. Contribute to the effective and efficient running of the day-to-day operations of the department and club, as well as the overall success of the business, • Actively participate in meetings and company-wide initiatives and provide feedback and ideas for improving and building all aspects of the business, • Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner, • Remain up to date on all individual, department and company communications by reading all individual and departmental emails and posted signage, as well as checking the company intranet often for important information and updatesThis position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE This is a full-time position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the fitness team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionWe are only looking for someone who is physically present in the US. About Us: HireEazy is a leading recruiting agency dedicated to connecting businesses with exceptional talent. As we continue to expand, we are seeking dynamic, self-driven professionals such as consultants, coaches, trainers, and retired executives to join us as Commission-Only Sales Directors. If you’re looking to leverage your extensive network and industry expertise, this is the perfect opportunity to create substantial income while working on your own terms. Who We're Looking For: We’re looking for seasoned professionals—consultants, business coaches, corporate trainers, and retired executives —who are ready to channel their expertise into an exciting and flexible sales role. Your deep industry knowledge and established relationships will be key to identifying new opportunities and driving business growth. What You’ll Do: • Utilize your industry network to identify and engage with potential clients and candidates., • Promote our recruiting services to businesses looking to hire top-tier talent., • Build relationships with clients, understanding their hiring needs, and presenting tailored solutions., • Negotiate contracts and close deals to bring high-quality candidates and clients together., • Act as a trusted advisor, offering insights on recruitment strategies within your specialized sector. Why This Role? • Unlimited Earning Potential: Earn generous commissions for every successful placement, with no cap on your income., • Flexible Work Schedule: As a commission-only role, you’ll have the freedom to work on your own time, from anywhere., • Leverage Your Experience: Use your industry knowledge and professional network to drive results and success., • Entrepreneurial Environment: This is an ideal opportunity to build a business within a business, supported by a strong recruitment brand. Ideal Candidates Will Have: • Extensive experience as a consultant, coach, trainer, or executive, with a deep professional network., • Proven ability to build and maintain relationships with senior-level professionals., • Strong communication and negotiation skills., • A self-motivated and entrepreneurial mindset, thriving in a commission-based role., • Prior experience in recruitment or sales is a plus but not required. Why Join Us? • Partner with a reputable agency that offers high-quality recruitment solutions., • Tap into a lucrative commission structure, with unlimited earning potential., • Take advantage of flexible working conditions that fit your lifestyle., • Enjoy the satisfaction of helping businesses and candidates succeed together. Are you ready to turn your expertise into a new income stream? Apply today and start making an impact!

Examples may include functions such as: - Operations or Strategy - Product or Program Management - Sales, Account Management, or Customer Experience - Marketing or Communications - Clinical or Pharmacy Leadership (non-patient-facing) - Technology, IT, or Engineering - Data, Analytics, or Actuarial -

Westlaw / LexisNexis, Datasite / Intralinks, Icertis or HotDocs) - Design multi-step tasks grounded in your real workflows — structured around end-to-end client engagements (origination, diligence, negotiation / drafting, closing, post-closing integration) — that require navigating multiple apps

We're hiring Transactional and Corporate Attorneys to design realistic deal scenarios, evaluate model outputs against established legal and commercial standards, and help shape how the next generation of AI reasons about M&A, contracts, securities, and corporate governance. Have strong experience wi

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring customer service representative to support inbound and outbound customer service projects for Financial Services clients. We are seeking qualified professionals who will work to ensure our organization is providing world class service to our members, employees, and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank processes. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both full-time and part-time openings with multiple schedule options. We provide services for some of the most famous brands, as well as state, and federal programs. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionCompany Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories. Job Description Responsible for supervision of the Starbucks outlet, in accordance with hotel and Starbucks standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately., • Maintain and keep up-to-date with all incoming emails from Corporate Starbucks about current/upcoming promotions and new products., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas., • Maintain complete knowledge of:, • All food and beverage selections available., • All menu items., • Outlet layouts, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code., • POS and manual system procedures., • Daily house count, arrivals/departures, VIPs., • Scheduled in-house group activities, locations and times., • Correct maintenance and use of equipment., • All department policies/service procedures., • Maintain complete knowledge and strictly abide by state regulations., • Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies., • Participate in inventory and ordering maintenance policies and practices., • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business., • Ensure that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards., • Inspect outlet; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel., • Inspect all aspects of the outlet environment ensuring compliance with standards of cleanliness and order. Direct respective personnel to rectify deficiencies., • Maintain a current drink recipe book/list., • Periodically check with the Front Desk to review updates on house count and arrivals., • Ensure that staff report to work as scheduled. Document any late or absent employees., • Coordinate breaks for staff., • Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift., • Conduct pre-shift meeting with staff and review all information pertinent to the day's business., • Inspect grooming and attire of staff; rectify any deficiencies., • Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel., • Coordinate music tapes, ensuring correct volume and appropriateness to clientele., • Monitor set-up and service, ensuring agreement to Hotel standards., • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; communicate any deficiencies with respective personnel to Starbucks Manager., • Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization., • Anticipate heavy business times and organize procedures to handle extended waiting lines., • Monitor and handle problems with guests., • Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction., • Check the status of all orders and ensure that they are prepared and delivered within designated timelines., • Monitor and ensure that all tables are cleared according to department procedures., • Assist staff with their job functions to ensure optimum service to guests.Qualifications, • 2-years’ experience as a Barista., • Food handling certificate., • Advanced Store Training Certified by District Manager, • Certified Barista Trainer, • Knowledge of various drink recipes and beverage service standards and food sold in Starbucks., • Fluency in English both verbal and non-verbal., • Provide legible communication., • Compute basic arithmetic., • Familiarity with food/beverage and labor cost controls. Additional Information What’s in it for you: • Paid time off, • Medical, Dental and Vision Insurance, 401K, • Complimentary Shift Meal, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academy designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21, • Career development opportunities with national and international promotion opportunities

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